Well, to say my lady, my children & myself were looking forward to this break, would of been an understatement, but unfortunately this was all turned upside down. Being the first time on a cruise and having purchased it for my ladies ... Read More
Well, to say my lady, my children & myself were looking forward to this break, would of been an understatement, but unfortunately this was all turned upside down. Being the first time on a cruise and having purchased it for my ladies birthday present we could not wait.
Unfortunately, because of events that unfolded,in the end,we could not wait to get off.
Ironically, about two days before we were due to board, i was warned by another disgruntled passenger ( a friend) who had been on a previous cruise on this ship,totally running down the pacific dawn and its food, service, etc. But i dismissed this as a personal thing as far as they were concerned and determined to to let their assessment not spoil our holiday.
The first night we went to have dinner in the smorgasbord restaurant. To say the food was second rate was a pretty accurate assessment, but we just dismissed that as maybe it will get better and although we discussed between us that it was not real good, once again decided to not let that spoil our holiday. This was the first disappointment, having heard how beautiful the food is on cruise ships is.
Being an entertainer myself, and looking forward to seeing some world class acts, sorry, there was none, and how the artists persevered with the inadequate sound systems, that were being kept way to soft for any sort of dynamics is beyond me. But once again, this was not going to spoil our holiday.
The second day was a little confusing as my on board credit card was rejected. After getting in contact with the card provider, knowing there was ample funds available, they notified me it was just a security measure because i didnt notify them i was going overseas, which was fair enough, then they also told me it was all taken care of. I notified the reception that the card was all fine now and they in turn assured me that it was all good from now on, but this was not the case, mainly because the people in reception were not doing their job properly. Three more embarrassing times my card was rejected and each time they told me it wont happen again. This was the start of frustration, embarrassment and a whole lot of unnessasary stress.
Finally, the card fiasco was sorted.!!!!
We then booked to have dinner in the salt restaurant about the second to last night on board, having read great reviews on it. Wow !!!! How wrong this was.
The food was absolute crap, oysters and fish in tepura batter which was like leather, oysters kilpatrick had porchetta bacon on top. Tasted horrible. Then to top this night off, we had ordered our first drinks which we we consumed, then the birthday girl ordered another glass of red, of which she was refused , being told she was intoxicated. This was so wrong! we have never been so insulted in our lives and the kids , being 19 & 21years of age, were horrified. Lastly, to top off this whole so called cruise of a lifetime, when i collected my duty free alcohol it was two bottles short of which i discovered on arriving home. About the only good thing that p&o did when i complained about the missing alcohol was send me a cheque to cover it.. All in all, we had a most unsatisfactory holiday ensuring that we will never ever cruise with p&o again and also that we will let everybody know they would be making a mistake to even contemplate a cruise with you people.
Thanks for nothing, except costing me a considerable amount of money and for causing my lady,who is still getting over breast cancer,total embarrasment & anxiety . Read Less