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37 Brisbane to Asia Cruise Reviews

Chose this cruise because it was going to Singapore , what a mistake , smell of sewerage everywhere , our toilet kept blocking up .Over crowded ,swimming pool was more like a bath tub .Had to wait hours to get on and off ship by tender ... Read More
Chose this cruise because it was going to Singapore , what a mistake , smell of sewerage everywhere , our toilet kept blocking up .Over crowded ,swimming pool was more like a bath tub .Had to wait hours to get on and off ship by tender .Staff as usual were excellent hpwever management treated everyone lime cattle .Never again ,got charge for visa to Timor , only out about the day before we arrived there , then price went up 33 1/3 % overnight . Lined up everywhere for food , half the time couldn't get a seat when dining or for shows . Found most ot the staff who were higher up in rank rude and arogant . The ship itself is old , there is rust everywhere and bits were actually falling off .A lot of the facilities were out of order and were never fixed the whole time we were on the cruise . Read Less
Sail Date July 2019
Like the itinerary with lots of Sea days to rest and recharge. Also got to see Darwin Australia, Kaohsiung(Taiwan) besides the usual Sydney, Brisbane, Singapore, Phu My(Vietnam) and Hong Kong. Ship was big, and nice. Room was a mini ... Read More
Like the itinerary with lots of Sea days to rest and recharge. Also got to see Darwin Australia, Kaohsiung(Taiwan) besides the usual Sydney, Brisbane, Singapore, Phu My(Vietnam) and Hong Kong. Ship was big, and nice. Room was a mini suite(upgraded from a premium balcony), very comfortable, Excellent room service. Sea was calm until South China sea. Mostly Australian on the ship with lots of Asian from Australia. US pax are the minority. Lots of Fancy, high end stores, on board. Too expensive! Piazza was large, busy daily with all kinds of activities. Casino was fun on the Penny machines, not much table activities throughout the cruise(except for Black Jack Tournament), feel sorry for the casino attendants standing at their table side all morning, afternoon and waiting for table players to play! Love the Asian exercise equipment at the aft of the ship for stretching and muscle toning, very simple but effective! Read Less
Sail Date March 2019
Majestic Princess is one of the new ships that have been launched over the past five years. The newer ships are no where as good as the older ships. The design of the new ships has been at the expense of the customer. Getting more ... Read More
Majestic Princess is one of the new ships that have been launched over the past five years. The newer ships are no where as good as the older ships. The design of the new ships has been at the expense of the customer. Getting more cabins means a number of features have been compromised. Ships like the Diamond had a beautiful promenade deck that went all around the vessel. The Majestic has lost this as they have placed the life boats on this deck. Very disappointing. There is no night club/disco on the Majestic so to bed early every night! The Conservatory had no booking system so passengers reserved them from early morning with towels and books and monopolised them all day. The tables in the Conservatory were used for Mah jong. A waste of valuable real estate with players not interested in the spectacular views. Crooners Piano Bar is in prime location on ships such as the Diamond. On the Majestic that prime location has been given to expensive shops (e.g. Cartier) which did not appear to ever have customers.The Majestic has it as a smaller room off to the side of the casino. And for some reasons the room is partitioned destroying much of the atmosphere. Entertainment was a joke! I believe there was about half the number of bands/performers compared to older ships. This is partially because there are not as many venues/bars. The Princess Theatre cannot accommodate the extra passengers they have on the ship so arriving half to one hour before the show was required to get a seat. People got used to bringing books to read during the long wait. This flaw is acknowledged by the ship as they play a video of the show in the Vista lounge for those who couldn't get a seat. The Vista lounge is much smaller than on other ships. It does not really have a dance floor and is not used as a music venue, more as a theatre style venue for trivia, movies etc. It doesn't have a bar. I have cruised 18 times and in the Elite loyalty programme. Daily Captain's lounge canapes in the older ships is in Skywalkers nightclub with magnificent views. On the Majestic it is in the Vista lounge with no views nor ambience. I went once on the Majestic but daily on the older ships. There is no pool at the rear of the boat. No Wake View bar. Outdoor movies under the stars is good but the sound, especially for music videos was far to quiet. A number of table tennis tables is very good but with no booking system they were monopolised a small group of enthusiastic players. Difficult to get a game. The noodle bar is a very good addition to the pool deck. Gym is very good. The beds and pillows are very good. Princess brochure shows the Majestic is one of the new ships that are configured for 3,560 guests. These include Regal, Royal and Sky. I will not be cruising on any of these ships. Princess has made a big mistake in configuring these ships to take more guests as the expense of their customers experience. As a loyal Princess cruiser of Elite status I am sad at the direction management is taking this cruise line. Read Less
Sail Date March 2019
Firstly my trip got off to a disappointing start. The airline lost my luggage which meant I was stuck in a sundress for 3 days until the next port. The staff in the shop were extremely unhelpful and rude. They had very few sizes on display ... Read More
Firstly my trip got off to a disappointing start. The airline lost my luggage which meant I was stuck in a sundress for 3 days until the next port. The staff in the shop were extremely unhelpful and rude. They had very few sizes on display and when I made inquiries basically waived their hands at unpacked cartons and said "we may or may not have something, you'll have to wait until we unpack". No offer to at least look in one or two boxes. When asked how long until they unpack, I was told 1 to 2 days!! Needless to say I brought nothing in the "fashion shop" this cruise. The staff at the services desk were more sympathetic and did at least arrange a toiletries bag and promised to chase up with the airlines to ensure a smooth delivery of my bag... This obviously didn't happen as I had a distressed courier call me at 745 am ( we were not allowed off ship until 0800) saying no one was there to sign for my case and so he would return it to his depo.. Long story short, no communication between Princess and Airline ( and Visa versa) but I eventually received my bag later that afternoon. Embarkation was very easy. Our mini suite was great, roomy enough for the four of us, though very hot overnight. And our room attendant lovely and attentive as usual The majestic is a large ship but most of the extra space seemed to be state rooms, with a feeling that there wasn't enough public space for all of the people. There no doubt is, a lot of it surrounding the piazza and in the hollywood club, but quiet space is limited. We are out doors types so like deck space. I personally never had an issue securing a deck chair, but I was happy to sit in the sun, shade was a scarce commodity and we saw a few people get narky over chairs. Inside there is heaps of space in the piazza, but there was always something on, so it was always noisy. There were hardliners who found the fewer quite spots near an Asian tea bar, and the Crowne bar but I hear you had to be early. The large Hollywood sanctuary area was always full to the brim. I only did a curious walk through once or twice, but it seemed just as noisy as elsewhere. There were a few spots on the deck near the ping pong but there was a curious stale smell that wafted around that area at times. I suspect it's near the rubbish disposal. Not having a deck to walk laps around was rather odd. You could do a shorter circuit on the 7th if you don't mind crossing through the ship either end. You could do a longer lap around deck above the pool (17) but it's cut short by the Hollywood club area and at the rear you have to go up, through the sports area down, across then back up through the sports area again... The gym was well equipped, cool and open 24/7. The sports area is very poorly designed. No net over the top, and some of the side netting had holes bug enough for balls to pass through. It is also necessary to pass through it to get to the golf area and wake Bar.This could be easily fixed by putting a net along the front of it, creating a walkway. There seemed to be quite a few frustrating dead ends on the ship. (seems I wasn't the only one who accidentally opened the dining room door setting off an alarm...ops..on deck 5 or was it 6, trying to find my way forward ) We also accidentally walked in on a massage one day whilst looking for karaoke, as it seems they were using the rooms labeled "karaoke" as extra spa area. They really should lock them...so check that they do before you get your gear off Entertainment wise this cruise was lacking compared to other cruise I've been on. The band Opus was great as was the lady signing in Crooners nightly but the show's were lacking. There were 3 production shows ( plus one encore involving dancers) in the 19 nights. I've had more on a 12 day cruise. The magician was okay, there was some impersonator, but anyone under 60 struggled to know who he was talking about (which I guess is fine on a cruise with an average age of 65) and a few other singers who were okay. Oh and some violinist, whom my son and I found hilariously over the top in his sparkly Jimmy choos and diamante eyelash extensions, but the lady throwing him kisses next to us obviously disagreed. Activity wise the program was pretty much the same daily with the usual zumba, trivia, ballroom dance, destination talks etc.. Not to mention all the promotional "raffles" and art auctions etc. We just ignored those. My mum went to a "sale" but the bags watches etc were even poorer quality( if that's possible) then past cruises. I saw one lady with her $15 bargain small travel bag and didn't have the heart to tell her I got my similar one at kmart for only $3. Then there was the occasional fun thing like the egg drop, ship making comp and pool games. I didn't mind the repetition as mostly I was happy to amuse myself. I did do some ballroom and Victor was a very entertaining teacher. I also did Zumba most mornings. My only gripe was the rude Trivia goers who couldn't wait to get a seat, even though there was a 40 minute gap between Zumba and Trivia. One thing that was strange was that a lot of activities such as line dancing, ball room etc were held in the piazza which meant that the learners always had an audience. This put some people off and meant that there was constant noise and traffic Kids activities were provided but seemed confined to the kids area. They advertised a basketball shoot off the second day on board which I thought might get my shy but sporty son involved. But we waited on the sports deck for half an hour with no show. Later when we went down to look at kids club and ask about it we were told because the forecast was for rain they had cancelled the basketball as it might be dangerous ( it never rained and they obviously hadn't even been up to check) This put my son off immediately. Hes not the crafty kind and that was mostly what their program listed. So he refused to go. He did find another like minded boy however and they amused themselves between the pool, table tennis and sports area..not to mention the ice-cream parlor and dessert lady who befriended them and always had their favorites on hand. There were about 50 kids on board, many who did enjoy kids club, it just didn't interest mine this time around. Dining wise, we did anytime dining and never waited. But personally I missed the friendship you gain from having a dining companion. As we were a group of 4 with a child they never put us on a shared table even though we would of happily shared. We usually ate at 6-630 or after the first show (which started 715). The food was okay. A lot of seafood which limited my mother who has a shellfish allergy. The buffet area was great for breakfast and lunch but we found at dinner time they compacted it to one or two sections with limited choice. The buffet was also very confusing with a lot of repetition yet some things only available in one spot. eg waffles ( my sons favorite) were only in 1 spot but pancakes, toast and cereal were in several spots. The cake/dessert selection was good but also very repetitive. Lots of continental cream cakes but same flavors daily, ditto for cookies. They did have a Crayfish seafood special on once or twice for dinner but it was poorly advertised so we missed it. My Dad loved the veggie burgers from the burger bar near the pool, and I was fond of the noodles. We didn't go to any of the specialty restaurants. There are a couple of tea, coffee water stations in the buffet and one out the back of the ship near the Wake bar, but it was hard to find water on the actual pool deck, and just as hard to find a waiter meaning lots of trips in a damp towel into the buffet to the disapproving looks,of some other cruisers, but it was very hot and humid...I needed water. This could easily be fixed by having water jugs near the ice-cream bar and towel bar. Overall we certainly enjoyed our cruise. With 12 sea days many might find it boring, but I loved the relaxation time. After the first few days people found their spot on the ship and it did begin to have that cruisey family feel whereby you seem to see the same faces most days. We spent 5 days in Hong Kong at the end and continuously ran into people we recognized from the ship. I'd certainly travel on the Majestic again, but admit it did lack some of the intimacy and atmosphere you experience on a smaller ship. One thing we did note was that being so big you barely felt the movement of the ship and as a result none of us suffered from sea legs post disembarkation. Read Less
Sail Date March 2019
We were excited to be sailing on the Majestic, given that she's the newest and biggest ship in the fleet. We'd only sailed on the Sea and Dawn Princesses before, and we enjoyed those, so we figured we'd love the Majestic. ... Read More
We were excited to be sailing on the Majestic, given that she's the newest and biggest ship in the fleet. We'd only sailed on the Sea and Dawn Princesses before, and we enjoyed those, so we figured we'd love the Majestic. However, this ship missed the mark for us. We opted for Traditional Dining initially, but the Allegro Dining Room styling was quite dark, and had many areas sectioned off, so it felt a little claustrophobic. Our table was one of the many that had a bench seat, with access on only one side, so one diner would have to slide across the seat. Not a fun prospect in formal attire! And given that Allegro was on deck 6, but could only be accessed from deck 7, we quickly switched to Any-time Dining. The theatre, although quite high tech, was nowhere near big enough, only holding 1000 people on a ship of 3500. That meant if you wanted to see the show, you had to be there AT LEAST half an hour early to have any hope of getting a seat. And if you wanted a seat in the middle section, you were looking at being forty five minutes early, minimum. We usually like to attend the ballroom and line dancing classes. However, on Majestic, these are held in the Pizza, and I certainly didn't want to be on display while I fought with my two left feet! There didn't appear to be a decent dance floor anywhere on the ship. Princess Live was one option, but wasn't utilised, as was the Vista Lounge. However, neither venues were really suitable. Pool deck was also a little disappointing. A lot of pool space is lost to the fountains, which although lovely, were only used four times on a 20 day cruise. When the band played out on deck, they were incredibly loud - to the point where you had to move if you wanted to have a conversation. The Hollywood Conservatory is, to our mind, a bit of a waste of space. I can imagine that the Chinese market like it, but to us it was a bit of a waste of space. The Hollywood Pool wasn't bad, although the smell of chlorine smacked you in the face every time you walked in there. A common comment among the people we met was that the gym was woefully inadequate. I didn't experience this myself, but hubby did, and he said there were waaaaay too many treadmills and bikes, and not enough of the weights machines to go around. There was a lot of waiting for those to be free. Now for the good stuff. Our balcony cabin was lovely, and our bed and pillows were very, very comfy. The best we've had on a ship. For the first time on a cruise, there was an abundance of deck chairs - we never had a problem finding somewhere to lie in the sun. The World Marketplace, although a little confusing at first, is actually the best buffet we've had on a ship. Because of the multiple lines, we never had to wait, and not once did we have trouble finding a seat. Would we go on Majestic again? Probably not (although I never say never!). It's a little bigger than we like, and it feels a bit like a live sheep carrier - they've crammed as many guests in as possible, sacrificing some of the common areas in the process. I'd be interested to try another ship of the same class to see if it's the ship, or the target market that is the problem. Read Less
Sail Date March 2019
This was my second repositioning cruise on the Majestc. The first one was from Shanghai to Sydney in Aug/Sep 2018. Cabin: On this current occasion I traveled with friends (a couple). We had adjacent balcony cabins on deck 14. We ... Read More
This was my second repositioning cruise on the Majestc. The first one was from Shanghai to Sydney in Aug/Sep 2018. Cabin: On this current occasion I traveled with friends (a couple). We had adjacent balcony cabins on deck 14. We chose this cruise because we wanted a cruise that terminated in Hong Kong. My cabin was comfortable except for the very soft pillows that Princess now has. Also, there was a strong smell of stale urine in the bathroom. This was also the case on the earlier cruise when I had an inside cabin. Despite several attempts on both occasions by the cabin stewards to remove the smell, it lingered. Dining: The food overall was very good. We had anytime dining, and ate in the dining room sometimes. We also ate at the International Marketplace, Harmony Restaurant, Crown Grill, Alfredo's, La Mer, and the Noodle Bar, and we did the Chef's Table dining. I thought the Crown Grill on this ship was the best of any ship. The food was excellent and cooked to perfection. I didn't care for the food in the Harmony Restaurant. One of the dishes was very nice but the others were rather bland. La Mer was OK. We ate at Alfredo's quite a few times. Like the food there. Had quite a few lunches at the Noodle Bar. The Chef's Table was not as good as some I've had in the past; more emphasis on presentation rather than flavour. And the food in both the dining rooms and the International Marketplace was pretty good. Ship: I don't particularly like its design which I understand was tailored to the Chinese market. The ship lacks the bar/lounge areas which Australians, including me, seem to like, such as Wheelhouse, Explorers, Skywalkers and Crooners. There was a Crooners on the Majestic but it was the casino's high rollers room converted. Not a crowd-friendly space and tucked away in a corner next to the casino. This was also the nightclub but it didn't really work as that either. The ship has a space called Princess Live on Deck 7 midship. It's like a small theatre. It doesn't really work well for most of the events that it's used for. The seating is quite uncomfortable; there is no bar and wait staff from the nearest bar up the passage have difficulty taking orders and delivering drinks. Apart from a bench across the back of the room, there are no tables so activities like trivia and bingo are difficult there. Also, the Promenade deck walking area does not go right around the ship. It does run up both sides of the ship but it's very narrow in parts and walking is very difficult if there's anyone else in the area. The Princess Theatre has 800 seats for 3500 passengers. This meant that you'd need to get there more than half an hour before a show to have any chance of getting a seat. Most of the activities were held in the Piazza as there was really nowhere much else to have them. A couple of times when we were dining at Alfredo's (on Deck 6 in the Piazza), the music in the Piazza was so loud that we couldn't have a conversation. The Majestic has an adults area on Deck 17 called the Hollywood Observatory. It's an indoor area that has a good sized pool, a bar, lots of lounges and other seating, include cabanas which can be closed off for privacy. A lovely area except for two things - some recorded birdsong which is really unnecessary and gets on your nerves after a while; and the fact that the whole area is air conditioned. That's OK if you've gone there just to read or play games, etc, but it makes it very cold when you come out of the pool! Entertainment: The entertainment was very good overall. Some excellent performers, and the production shows were great. Lots of activities. We never had trouble finding something enjoyable to do. Service: The service on the ship, as always, was excellent, although I noticed that there seemed to be less wait staff than usual in some areas. This meant that there were sometimes delays in getting vacated tables cleared, or getting a drink. This was my fourth cruise with Captain Dino Sagani at the helm. While his daily noon navigation reports were always informative, I've never seen him or his officers out and about the ship other than at official functions. Ports: While the number of ports was small (only 6 including Hong Kong), there was plenty to do at each. I found the destination presentation for Kaohsiung to be very helpful in getting a feel for the logistics of the place. The only Princess shore excursion I did was to Long Tan and Nui Dat in Vietnam. So much Australian military history in that part of the world. We were privileged to participate in a short memorial service while at the Long Tan Memorial. Embarkation and disembarkation went smoothly. Would I go again on the Majestic? Probably not. I don't care for that class of ship. I much prefer the Grand or Gem class. Read Less
Sail Date March 2019
We’ve done a few cruises with other liners and they were so much better than the Princess if you are between 70 - 90 yrs old, then this slow paced ship is designed for you it was boring. The same program almost every day. The constant ... Read More
We’ve done a few cruises with other liners and they were so much better than the Princess if you are between 70 - 90 yrs old, then this slow paced ship is designed for you it was boring. The same program almost every day. The constant pushing and harassment to get you to buy on board all the very overpriced things suggesting markdowns, discounts, buy buy buy! The staff are friendly enough, it’s not their fault, it’s the sales pitch their forced to do. Raffles to win was one way to get you in. There were many ‘evemts’ Daily, enticed to get you to buy more! This never happened on the other cruises. The food was also boring. No variety. I’ve been on a few cruises and this one has to be the worst when it comes to selection or choices. If you want lactose free milk, you had to ask for it especially. It was never an option next to the breakfasts where it should be. There were no lactose free cheese, yoghurt or ice cream. Yeti when we booked we were given the option to select food requirements and this was suggested that it was already a part of their every day food choices! I received an email stating that lactose free will be available. For gluten free needs, there was one little section with the same food in it daily! I’m not gluten free but would hate to be as 8 know someone with coeliacs disease and she gets very sick if she eats gluten! So having such very little food options would be a dreadfully long cruise with the boring selections! It reawas very disappointing. I’m never a complainer with anything and will always make do with what we have but this really needed to be mentioned! The movies by the stars, was a huge screen at the end of an open deck pool area. So you can imagine how noisy it was! You couldn’t watch a movie at all during the day as you couldn’t hear it, it was just noise in the background over people talking loudly or kids in the pool. The evening movies were better but you had to fight to get a good spot to see it clearly as most of the deck chairs were on the level of the pool and they had this fountain in the middle (which was never used except for special events!) and you had to battle to see through rails, bars, decorative trees and so on. So it was really poorly designed to see around it. The best seats were near the smokers deck and we had to put up with inhaling their second hand smoke or sit somewhere we couldn’t see the screen well! The theatre where we had most of the main entrainment held, was badly designed. If weren’t lined up an hour early, you were either unlucky to get a seat at all, or got one of the crappy seats on the front several rows to either side which you couldn’t see the show anyway! That’s when the seats were not broken! For a new ship, I really felt there was so much poor design of the layout. Other than all of this, I did find that most of the staff were wonderful! Read Less
Sail Date March 2019
What a great holiday our family had, what stood out to us time and time again was how well organised everything was, from embarkment and disembarkment, shore tours and entertainment everything was run very professionally. The entertainment ... Read More
What a great holiday our family had, what stood out to us time and time again was how well organised everything was, from embarkment and disembarkment, shore tours and entertainment everything was run very professionally. The entertainment team was amazing, excellent shows each night and such an abundance of activities to choose from again so well organised. Our rooms were clean and beds and pillows soooo comfortable. Food was great and better than we had expected, so much to choose from and loved that we could have a three course meal each night included in our fare. Staff were friendly. Everything about our cruise on the Aria was beyond our expectations. The only negative or beware would be the p & o edge. So glad we didnt pre purchase passes as there are only a couple of activities available each day so it was better off for us to pay individually for what we wanted to partake in. Only did the laser tag and it was a big waste of time and money. We organised our shore tours independently and saved at least 50% . Definately recommend and hope to cruise again some day ! Read Less
Sail Date July 2018
This was our first Cunard cruise, and we probably won't be back for many reasons, but I will detail the good and bad. Our sailing was Brisbane to Singapore, with ports Airlie Beach, Darwin, Bali, Singapore Embarkation in ... Read More
This was our first Cunard cruise, and we probably won't be back for many reasons, but I will detail the good and bad. Our sailing was Brisbane to Singapore, with ports Airlie Beach, Darwin, Bali, Singapore Embarkation in Brisbane was smooth and easy, the fishermans grain terminal isn't nice but I wasn't going on holidays for the terminal so wasn't impacted. My first impression was that Cunard was missing the 'WOW' that an atrium such as those on Princess offer. The 'Grand Lobby' didn't seem that grand. It was lunch time so we headed to the dining room, though the cruise was on a world voyage we were told we couldn't eat there. We asked for a menu to cater to my husbands dietary requirements and were promptly given one. Upstairs in King's Court, we were blown away... By how below average it was. Small, limited variety.. Sure, you could find something but there wasn't much. I expected something grand and was flat. We had an inside cabin on deck 10. It was smaller than other inside cabins we had, and every surface was covered with things, ice buckets, tea, coffee etc. No room to put our own things so we asked our stateroom steward to remove everything and he did so promptly. Now onto the voyage itself. Well, what a disappointment. Cyclone in Darwin, so we could not port, which also meant Bali immigration could not board and due to a public holiday it meant no Bali. So we sailed for 9 sea days straight. The weather cannot be faulted to Cunard but their reaction was deplorable. A bottle of wine in each cabin, we are not drinkers and asked to swap for soft drink but were told we could have bottled water instead. That and only that was offered. For the price paid on Cunard cruises, in this case up to $30,000 we expected better. Thankfully, we did not pay that, but $6000 is still a lot to pay for a 12 day cruise with 11 sea days. Could we have stopped in Cairns by tender, or possibly Malaysia, Perth somewhere else, I believe so. The mood on the boat drastically dropped after the news. The holiday was a dud and with so many people disembarking in Singapore, it was very obvious nobody was happy. Dining.. Oliver , head waiter in the Brittania dining room, Deck 1 was superb. We were designated late sitting but wanted early, so we went every night at 6.30pm and were randomly seated. We mostly ended up at the same table and Oliver always bought out the next days menu for my husband. If we missed dinner, he would slip it under our door. The food was ok, never outstanding and without the ports it became very dry, bland and basic by day 7. Duck La Ronge was bought out 1 night, the driest piece of duck I've ever seen and one orange segment, no sauce.. Not very nice. The worst experience was when I asked for a straw to accompany my glass of ice and soft drink. The waiter told me no because they were banned on the boat. I had to argue to get my straw, and the next night it happened again. Finally I told him sternly that since they put straws in cocktails and other beverages I was entitled to mine. I was paying $4.71 for a coca cola each night, USD, so converted to AUD even higher - if I wanted a straw I was getting one. Then the straws started appearing. One night however, I watched him chastise a sweet older lady who asked for a straw with her ginger ale. I had enough and reported him to the head waiter. When he came back with the straw he proceeded to abuse her telling her that she shouldn't have gone over his head. Enough said on that, but rest assured he got a piece of my mind. Desserts were average,nothing fancy. We did like the games corridors on deck 2, they had boardgames, puzzles etc that was great. The planetarium was good but they didn't show enough shows and I found that silly since we'd been subjected to so many sea days. Loved the relaxation therapy pool in the spa spent many many hours there and the price was on par for what we received. Did not enjoy the shows, a guy and girl with a yoyo and some juggling for passengers of that age and price point was terrible. One night I overheard a lady say the singers and dancers sounded like 100 cats were dying, I thought she was being complimentary. The theatre is beautiful so they could do better trying to fill it. Crossing the equator service was hilarious and fun and I would say 70% of the boat went to that event, it was great to watch. Shops were ok, but we didn't buy anything. The staff didn't seem to knowledgeable but they may hve been new. IF you are a smoker, there is limited areas available on deck 7/8 and it is aft on the boat, be warned it is a very tiny area - you will not be catered to very well. Is it value for money. Not at all, and if you are spending that money I really think you deserve better. Cunard really needs to pick their act up, because the ship itself is quite nice,it is let down by poor offerings, average service (Where was white star), basic food, terrible buffet, expensive prices. Would i do one again, probably not. And whilst I met many people on board, a good chunk of them said the same without any prompting from me! Read Less
Sail Date March 2018
We were with our family on this Cruise and almost everything was almost good. Food was great and lots of activities. But we could not leave our children to the childrens club because staff look liked that they weren't sober and ... Read More
We were with our family on this Cruise and almost everything was almost good. Food was great and lots of activities. But we could not leave our children to the childrens club because staff look liked that they weren't sober and smelled like liquor.. They should make them take breathtests before allowing to work. Because of that we missed some activities and hope that if we come again there's more professional staff. But mainly everything was what we were looking for. Big thanks to the other crew for being so nice and taking so good care of us. Also the ship was plagued by what the ships doctors termed viral bronchitis. Lots of people and I mean lots of people were ill with chest , throat , and eye infections. Reporting to the Hotel Manager and Customer Service Manager was met with little desire and satisfaction to try alleviate the problems. The main excuse is they are at sea and have little resources to do these repairs. Read Less
Sail Date March 2017
We have always wanted to cruise on Cunard and we weren't disappointed. Queen Mary 2 was just as we expected. Great service, great food, plenty of space and a touch of class. We had 14 days on the ship and the dinner menu was ... Read More
We have always wanted to cruise on Cunard and we weren't disappointed. Queen Mary 2 was just as we expected. Great service, great food, plenty of space and a touch of class. We had 14 days on the ship and the dinner menu was different every night. Our table of 4 in the dining room all enjoyed our meals and the friendly Maitre De, Elvis, checked every night to make sure we were happy. We requested our favourite deserts that were not on the menu and he made sure that we got them the next night and any other night that we requested them. I don't normally like the buffets on cruises but Kings Court was one of the best. We quite often don't eat until 2.00 pm as we have late dinner and they were always replenishing the dishes with fresh food. Other ships we have been on you get the scraps at that time. The variety and the quality of food was excellent. Different stations for each type of food. We particularly like the Sushi station, which was always topped up with fresh sashimi, as it was quite popular. The deck chairs on the promenade deck were excellent for viewing the sights or just reading a book and catching the breezes. We only saw half of the shows as 10.30 pm is a bit late for us to go to a show. Would prefer if they put the shows on before dinner. The shows we did see were very good. Their broadway shows could have been better and we had seen some of the acts on other cruise lines but that happens when you cruise a lot. This was number 40 cruise for us but our first on Cunard. We will definitely cruise with them again. Read Less
Sail Date March 2017
Im a platinum member of cunard which means i have traveled a lot on all there ships mostly on QM2. the food in the britania resterant always arives less than worm although presentation is good,even though the ship has undergon a big ... Read More
Im a platinum member of cunard which means i have traveled a lot on all there ships mostly on QM2. the food in the britania resterant always arives less than worm although presentation is good,even though the ship has undergon a big re-fit it is still tied in parts its saving grace was getting rid of that terrible palm court. the shops are exspensive as products can be got ashore at a better price toiled papper is appoling and cheep staff seemed always to be stressed ,but always,well mostly are plesant . the big pluss are the new single staterooms although you cannot book the on the saver fair,disspite what cunard tell you,cunard were the very best at one time now they are only good to ok christmass is not recomended on cunard,not my opinion but having spoken to passangers who had don christmas told me it was only ok. Read Less
Sail Date March 2017
We only decided on this cruise due to the price. We were not looking for a cruise but this one "appeared" on our email and we could not ignore it. And we are sooo glad we didn't ignore it. Best holiday ever!! If we had ... Read More
We only decided on this cruise due to the price. We were not looking for a cruise but this one "appeared" on our email and we could not ignore it. And we are sooo glad we didn't ignore it. Best holiday ever!! If we had stayed at home and ate at a Michelin rated restaurant every night, we would have spent more than the fare for the cruise- and missed out on the other meals, ports of call, entertainment etc etc. Gotta experience it to appreciate it.... what can I tell ya? Apart from the fact that this liner is a mechanical marvel and physically huge in size, it has everything you could want on a holiday. The formality of dress after 6pm may not suit everyone but, there are plenty of cruise ships available for the more casually inclined. QM2 is the only liner in the world and should be appreciated as such. I have read negative reviews of the ship and encountered people during the cruise that had a whinge. Seriously... you will find people everywhere who will complain that the sunrise isn't to their liking, or their Verve Cliquot is half a degree below optimum temperature and you need to ignore them lest you become infected with their misery and snobbery. Read Less
Sail Date March 2017
Our embarkation was smooth, our room looked great, very roomy, heaps of storage. Problems started when we went to try to sleep. My side of the bed was bone shaking!! I complained to our cabin steward and also the reception and we were ... Read More
Our embarkation was smooth, our room looked great, very roomy, heaps of storage. Problems started when we went to try to sleep. My side of the bed was bone shaking!! I complained to our cabin steward and also the reception and we were moved to a quieter room. We did not book any of the shore excursions on the ship (expensive), instead booking one excursion through trip advisor on Alotau. There were 44 people from the ship in total that had booked this full day excursion for $195 each. It was an interesting experience, we went to the young woman's village and her mother had made us lunch, we watched the villagers do some dancing, we were shown sago Palms and there many uses in the village. We were shown a smoking room where her uncle smoked coconuts to make copra. All in all an interesting day. One problem seems to be the tenders, We had to sit and wait on average 3 hours to get off the ship! There were a lot of people complaining about it. Also there was an altercation on one of the islands between 2 native villages and people from the ship were basically stuck on the jetty, I did not see it myself, but spoke to people who witnessed it first hand! Very frightening with Machetes and spears being thrown. All in all, I enjoyed being on the ship, loved the trivia games a few times a day! Food was good but not exceptional. Staff/crew were all very helpful. I must say, once is enough for me to Papua New Guinea... Read Less
Sail Date October 2016
We had a wonderful trip on the Legend of the Seas. The weather was absolutely beautiful, the seas smooth and the service absolutely brilliant. We mostly ate in the dining room and found the food good but the portions were often too ... Read More
We had a wonderful trip on the Legend of the Seas. The weather was absolutely beautiful, the seas smooth and the service absolutely brilliant. We mostly ate in the dining room and found the food good but the portions were often too large and the desserts too sweet! We were on a fixed dining table with a really good group of people. The staff seemed genuinely happy! The napkin folded animals, the tooth pick puzzles and the "tricks" that our waiters presented us with were added fun! We loved the national songs performed on the dining room staircase by the dining room staff prior to arrival in their countries of birth eg Bali and the Philippines. The "washy, washy" girls at the entrance to the Windjammer Restaurant were just delightful. We were disappointed that there was no afternoon tea options! The entertainment was generally very good but the standout for us was the singer Chris Powley, it was a privilege to be entertained by a performer of his standard! The Ukrainian ballroom specialty dancers were wonderful and the orchestra and specialty bands were very good. We really enjoyed Upscale Trio. The movies on board were current and could be viewed on pool screen, in theatre or in cabin on TV. There were a huge number of activities on board that catered to all. The jogging track, the rock climbing wall and the mini golf were added features. Keith Williams, the cruise director did a good job! We also enjoyed the lectures on Reprogramming the Brain given by Dr. Cie Scott. We did a couple of Shore Excursions. They were okay but I prefer independent port travel and felt that only limited information was available from both the Shore Excursion Desk and the Guest Relations desk about the ports if you were not intending going on a ship tour. The ship is showing signs of its age and is ready for a refit, or sale! It looked "tired". The mattress was soft and well worn and with a back issue I felt like I was in a hammock. A timber board placed under the mattress helped this but I had expected more from a modern cruise ship!!! The linen and pillows were well worn and there were no complimentary toiletries. There was no fridge but there was an electric jug with tea and coffee making facilities which was super! The temperature in the cabin could be self regulated which was good but the system did not seem to turn itself off. I wonder could this have been responsible for the virulent chest infection that both my husband and I contracted, even though we had our flu vaccine before taking the cruise!! There was a small sofa and plenty of drawers and adequate hanging space. We enjoyed our daily coffee at Latte-Tudes and the smiling face of Jessie. We like the Loyalty Card but found the choice of cakes/biscuits in the cabinet too sweet and there was no variety. It would have been good to have had a savoury alternative! We were surprised that there was no longer chocolates on our bed at night. We always found this made us feel very special however, we did appreciate our towel animals - don't stop these! We greatly missed not having a copy of "Australia Today" delivered to our stateroom daily, as has been the case on every other cruise ship we have sailed on. This service is provided to passengers from a range of countries including USA, UK, Germany etc. When my husband enquired at Guest Services it was suggested that he purchase a WiFi package and download it from there!!! It was good to see the captain on deck as we disembarked in Hong Kong farewelling us! Read Less
Sail Date April 2016
Legend of the Seas is eldest—or second eldest (1995) of the Royal Caribbean International (RCI) fleet, and either smallest or second smallest in size. She is well-maintained given her age and is only now beginning to show the years, at ... Read More
Legend of the Seas is eldest—or second eldest (1995) of the Royal Caribbean International (RCI) fleet, and either smallest or second smallest in size. She is well-maintained given her age and is only now beginning to show the years, at least to the casual observer. Given the number of mechanics, plumbers, air-conditioning techs constantly probing and opening walls and ceilings, it likely is that her guts are in far worse shape than the visible exterior Ship scuttlebutt has it that she is on her way to dry dock next year for a major makeover, or will be put on the market to become a cruise ship for a Russian or other second- or third-tier company. If Royal is smart, they will sell her. Today’s cruise crowd wants balconies and Legend doesn’t have enough of them for a verandah-demanding public. The largest public spaces—theater, dining room, Schooner Bar, Casino, all are one deck and that deck has no public restrooms. It is a nuisance to be going either up or down a flight of stairs to do one’s business. There are only forward and mid-ships elevators, no third set of lifts aft which means passengers with cabins at the rear have to walk forward, go to the deck of their choice, and then walk aft again if they are going to a locale that is just above or below their stateroom. The fleet-wide cheapening of Royal continues. As has been remarked by many, the “little extras” continue to disappear. No chocolate on the pillow at night, no ginger or mints as you exit the dining room, no petit fours after dinner on formal nights. Things that once were free are now available at a “nominal fee.” This includes ice cream by the scoop outside meal times and espresso drinks. Then again, this cruise has great value—the cabin prices are almost ridiculously low, with roomy inside staterooms available for well under $100US per day per person. Even Legend’s least expensive rooms have adequate closet space and generous number of drawers—far more storage space than some “better ships.” Don’t expect a refrigerator in lower-priced rooms. The big gripe with sea savvy cruisers that affect all “mid-range” lines such as Royal, Princess, Holland America and Celebrity is the sell, sell, sell mentality and charge for whatever you can get away with. At least six of the fifteen or so TV stations on the ship are dedicated to selling something whether future cruises, shore excursions, drink of the day, or spa treatments. (Note: on most ships there are several TV channels that are sound-only offering music to different tastes from classic rock to classical. Not so on Legend which offers no music channels) The omni-present photographers are all but underfoot, virtually blocking the entry to the dining room some nights. One improvement over my last cruise on Royal (Autumn, 2014) is that the daily program is not bulging with stuffed-in adverts and promotions. This is made up for by the morning TV show, which allegedly informs guests of the day’s activities, but consists of a one- or two- minute reading from the daily program and ten minutes of sales pitches with “special interviews” from such stellar personalities as the ship’s barber. The hosts are the cruise director and sidekick whose patter runs from funny to asinine, moreso to the latter. The latest sales gimmick is a special “backstage tours” of crew areas, the galley, the bridge and the like. You can take the Legend tour (which would have been free 5 years ago) for $150 per person. That’s right, one hundred fifty US dollars. I asked one couple who bought the tour what they thought and the not-surprising one-sentence was response was, “Not worth it.” Speaking of the daily programme: that is your sole “newspaper.” RCI has dropped the 8-page dailies that selected news, business and sports stories for British, American, and Australian/New Zealand audiences in English-language editions as well as a variety of same in other major tongues. Prices, like the constant and pestery hucksterings, have gone up: drinks (shot of vodka-no ice, no lemon is $10AUS) and drink packages, internet, and the “special” dining rooms\ fees. Unlimited internet at home costs $25AUS a month. On board Legend, I could have bought unlimited internet for two for a mere $600AUS. That’s for half a month. What a deal. I had one of the most unbelievable experiences aboard Legend in my 30-year history of cruising. All cruisers expect that on formal night one can expect the photographer to ask if you would like a picture taken of your table. This is standard and acceptable. Otherwise, you are spared sales efforts while trying to have your dinner. However, one evening, while in the midst of dinner in the Romeo and Juliet Dining Room, a waitress from the Izumi ‘specialty restaurant” went from table to table hustling up business for her chow house upstairs! Not only that, she didn’t want to go away when we politely informed her that we were having dinner (in case she couldn’t tell) and enjoying one another’s company and not interested in her pitch. Eventually she left, but not without giving us a hurt, pouty look. Now that I look back on it, of course it was not the poor woman’s fault—she was only doing what some hosehead had sent her to do. And the poor hosehead was only going on instructions from Corporate to push those specially meals. I learned the waitress is on her first contract and, because she spoke good English was sent down from a near-empty Izumi to stir up business for the joint. She was from Mainland China. So are a lot of the Legend’s 61-nation crew. As the cruise lines exhaust the shores of the Philippines and Indonesia seeking English-speaking waiters and room stewards who will work long hours for little pay and nine-month contracts, the search, akin to that of Shell and Chevron mining new corners of the world for oil, so goes the talent scouts of the cruise lines. From the looks of the crew on this voyage of Legend, China may be the new mother lode. Unlike the Filipinos and the Indonesians who come from lands occupied by European powers for four centuries, the Chinese have not grown up knowing Western expectations, standards of service and preferences, nor how persons from Europe and Europe-settled lands expect to be served. The Chinese, while hard-working and pleasant, were much less outgoing and seemed quite reserved when encountering Westerners. This cruise made stops in Bali and two in the Philippines—both nations home to hundreds of crew stewards, waiters and other crew. RCI was most generous in giving as much leave time as possible to crew members to visit home as well as inviting hundreds of crew family members to visit onboard. The main Romeo and Juliet Dining Room has been reconfigured to provide “more” window tables which actually results in fewer window tables. They have turned all the window tables for two sideways so that one diner sits facing the water and the other with back toward the sea. The result is that the one diner with back to the window has no water view at all and the other person at the table can’t see the water either as the person across blocks the view! Sorry to say, but dining room food disappointed. This is my third Royal Cruise in as many years and previouslyI have found the dining room preparations equal to or better than other lines such as sister-company Celebrity and competitors Princess and, even, Cunard. I don’t know if the step-down in quality is Royal-wide or just this ship or this particular cruise. In this 18-day journey there was perhaps one “Wow!” meal. The rest were ordinary hotel food quality or hit-and-miss. Ingredients have cheapened. Many fewer prime cuts of meat or premium fish. Much more chopped up stuff in starchy sauces. As with most mid-range companies, the selection continues to shrink. Both main course offerings and appetizers are fewer and often repetitive. At lunch the “pasta special” was linguine with marina sauce about three days out of five. Remember when everyone waited for “lobster night”—usually the last formal night of the cruise? On Legend you don’t have to wait. You can have lobster at dinner for a “nominal fee” of $35. But wait! One night it is offered as a “special “ for a mere twenty bucks. Never for free. The effort to chase people away from the dining room and into the upstairs buffets continues. This is another industry-wide unhappy trend. Dining room serving hours shrink at both breakfast and lunch. The dining room isn’t open at all for breakfast and lunch on port days, a practice that is becoming common except for the premium lines. Just because it is the new “standard” doesn’t mean it is right. The dining room has become less so a “dining room” at breakfast and lunch and is now a quasi-buffet with the center of the dining room turned over to the buffet concept as a “granola bar” which has all the other cereals, fruits, juices and the most popular hot dishes such as bacon, oatmeal, scrambled eggs. Your waiter all but nudges you to go get your own leaving him to bring you only the custom-cooked dishes such as omelets or eggs benedict. If you stick to your guns, the waiters will get the other things for you from the buffet, but you gotta be tough! Speaking of the eggs benedict, I had them four times (they were the daily breakfast special about every other day) and they ran everything from snotty runny to perfection, to tire-grade rubbery. Lunch in the dining room is a repeat. Another “buffet bar” this time with salads—in effect the upstairs buffet moved downstairs. Luncheon to-order dishes from the small menu went from so-so to inedible. The BLT was cardboard posing as bacon with orange-hue “tomatoes”. Somehow they managed what I thought was impossible—toast made up of nothing but tooth-breaking hard crust. In over fifty cruises on at least a dozen different cruise lines I have perhaps sent back a half dozen meals or walked out leaving them barely touched. On this cruise I returned three meals—two lunches and one dinner—and feel justified in doing so. One problem, other than what goes on in the galley, is that the dining room wait staff is unevenly trained. There are a handful of old salts who have been at sea for years, but a lot of first-contract waiters whose restaurant experience perhaps was at some third-world McDonalds. As most who labor at sea, they are overworked. At times they take this out on the passengers. If one arrives in the dining room shortly before the closing time at breakfast or lunch, you might get hustled with the “hurry up.” A favorite at lunch is, after taking your order, to ask, “And for dessert?” The correct answer—and they know it—is for the guest to say, “I’ll decide on dessert after my meal,” but that doesn’t stop waiters from trying to pull it on you hoping you’re a first-timer or just intimidated. Another technique, nearly perfected by Legend waiters, is to bring plates you have ordered as separate items at the same time. The headwaiters should be catching these things, however they spend most of their time on loud, squawky walky-talkies they carry on their belts like John Wayne packed his six-shooter. You can imagine how this looks on formal nights with a tuxedo. Upstairs in the buffet things are somewhat better. As mentioned above this is intentional, trying to drive business out of the labor- and linen-intensive dining room. As to be expected, the variety is far greater. Each lunch one of the numerous food bars offers ethnic foods that change daily—one day Mexican, the next Chinese or Indian. Hint: Avoid the pizza if you’re one of those gourmands who thinks crust should be made with flour and not concrete. The carvery offers a different roast each day—again not premium cuts such as prime rib or rack of lamb, but serviceable. Most days they run out of the roast about half-way through lunchtime and replace it with pre-made sandwiches. All cruisers know to avoid the buffet at high-tide times for breakfast and lunch, that is, if they want a place to sit. Legend is no exception. it is hard to find waiters to help those who are infirm or who have not yet gotten their sea legs to get their dishes to the table. In what is becoming yet another industry “standard”, there are no trays for buffet patrons, although rails remain where once trays were used. This results in passengers having to make several trips to the various parts of the buffet to get a meal as they cannot hold all the dishes, cups and flatware for their meal in their hands. No doubt this results in a great savings on food and trays are one less thing that need to be stocked and washed. It also is a nuisance to guests. Speaking of “guests” (anyone old enough to remember when we were people on a passage called “passengers”?) the Guest Services staff is excellent. They deal with a lot of anger, confusion and misunderstanding and are the ones who get yelled at when some other department messes up. The pursers’ staff aboard Legend is top drawer—the calibre one finds on premium lines such as Oceania, Seaborne or Crystal. The Shore Excursion staff also is very knowledgeable and helpful. This cruise went to a lot of off-the-beaten-path ports not often visited in the cruise world such as Bali, Borneo and the Philippines which means dealing with locals not accustomed to having a cruiseship full of half-drunk Australians (about 75% of the guests, with 10% Brits and maybe as many Americans) dumped on their shores. The shore excursions were of good quality considering where we were and the excursions got off and back on time. Royal Caribbean has over twenty ships in service and over three decades of cruising experience. How Legend could engage in one of the biggest gaffs in my many voyages baffles me. The Philippine government requires each visitor to have a “Shore Pass” while in the country.. The Shore Pass is issued by the ship the day before arriving in the Islands. For Legend, that means several thousand pieces of paper issued to as many souls aboard. After receiving the shore pass your “Sea Pass” (room key) is scanned to make sure you passed through the “inspection.” There are many ways any of us could think of how to do this. One would be to have the room stewards leave your Shore Pass on your bed with an instruction to appear for the inspection at a given hour. Another might be to ask persons on Deck 2 come to a given lounge between 4:00 and 4:30, Deck 3 a half hour later, etc. so that the whole ship is done in an orderly manner. Royal is oblivious to such a system as this. Instead, as passengers were drying out from an equatorial downpour in Borneo upon returning to the ship, announcements started blaring that EVERYONE was to come NOW to the Deck 5 Centrum (the midships elevator lobby) and line up to receive a Shore Pass and to be inspected. Absolute CHAOS followed. Nearly two thousand passengers tried to gather in a space that comfortably holds fifty. Those dripping wet who had just come from shore were elbowing in with old people on walkers and crutches who waited up to an hour as lines crept along. Naturally all sorts of persons were sent to the wrong line, the wrong table, the wrong inspection point. As I have mentioned earlier, I am a veteran of over fifty cruises since the mid-1980’s. I have witnessed nearly every kind of delay and mix-up imaginable from baggage worker strikes to having to move a ship from one announced arrival dock to a different one. But never anything self-inflicted as this Shore Pass disaster on Legend. Often the company cannot be faulted (after all, they didn’t call the dockworkers’ strike), and sometimes government regulations create situations about which the cruise line can do nothing. But that was not the case here. No Philippine officials were involved. The shore passes were handed out by Legend Crew and the scanning of the Sea Pass done by them. All the “traffic control” in the entire mess was engineered by them. This is shameful for a company that calls itself a world class line. For decades Royal has been known for the best entertainment at sea. Period. No other line comes close. Legend, being the old bag that she is, does not have the glitzy venues of the newer and bigger ships on the line. However, the quality of entertainment, given the constraints, is excellent. The ship’s own singers, dancers and musicians are tops. The guest performers, mostly Australian for the 75% Australian audience, were a hit with the locals. The around-the-ship entertainment seemed just fine for the clientele. The ship’s “heart” called the Centrum, is the Deck 4 mid-lobby activity center. The combo played dance music pleasing to the crowd, and, at drink time, Dave, the Centrum pianist, offered up good renditions of old favorites of Sinatra and ilk, emphasizing the songs of Gershwin, Porter, Berlin, Kern and other composers of standards. Dave, the combo and almost all the other small-group entertainers are Filipino but well acquainted with Australian and American tastes. The port lecturers had a big job for an 18-day cruise and were informative providing good visuals. For an exotic and lengthy cruise such as this, there should have been, however, even more lecturers and lectures, The chief lecturer was a cartographer who spoke, naturally, on geography, and his wife who gave the “what-to-see-in-port” talks. Having these duties shared with a second, or even tired, expert such as an historian, naturalist, cultural anthropologist or other specializing in the lore and life of the region would have been welcome. As has become “standard,” the few travel programs on stateroom television had nothing to do with where our ship was taking us. Having some of the fine shows available about Malaysia, Australia, Indonesia and the other places we were going would have bee a real boon. The History Channel, National Geographic, Travel Channel and others have a library of such programs. Instead, we were treated to travel films on Jamaica and Colonial Williamsburg! Maps and guide sheets for upcoming ports sometimes were available—but one had to seek them out. Thank goodness, Royal seems to have dropped the list of “approved shopping” while ashore. The “approved shopping” racket is another moneymaker for the cruise company and no bargain for passengers. The other lecturer was a “brain expert” from Arizona (I guess to help the old people with their memory) who seemed to have a following, that is, when people remembered to go to her talks. There was a rabbi on board (as it was Passover) and a Catholic priest who said Mass on sea days and presided over an interdenominational Sunday service. Religious services were very heavily attended. Many passengers appreciated having religious services on board such a lengthy voyage and asked why clergy—once a staple feature aboard almost any ship— have become almost a rarity on many cruise lines. The reader who has stuck with me this long sees that this is not a terribly positive review. This is the first time that I have given Royal less than “good” to “excellent” marks. It could be me. The future cruise desk where repeat customers can sign up for one, two or more cruises in advance was always busy. Two salespersons were at the Deck 8 location every day and I never passed by that they were not both taking a booking. Obviously, there were many passengers satisfied enough with Legend to sign up for yet more Royal cruises. In the past I have given Royal very high marks, especially for its new and biggest ships. Maybe the reason this review is not so positive is because the ship is old and without the amenities expected today. Read Less
Sail Date April 2016
Royal Caribbean Legend of the Seas feedback from our trip on April-May 2016 from Brisbane to HongKong. Food at Windjammer Café Buffet: Extremely boring and monotonous. It looks like the leftovers were turned into quiches or curry. ... Read More
Royal Caribbean Legend of the Seas feedback from our trip on April-May 2016 from Brisbane to HongKong. Food at Windjammer Café Buffet: Extremely boring and monotonous. It looks like the leftovers were turned into quiches or curry. Did not see any prawns/shrimp for lunch or dinner. Very plain hard crust pizzas with a few slices of sausages or none on top. American bacon – but tough and not crunchy. The desserts have no taste ‘cuz almost all the desserts are either sugar-free or gluten free and they never changed for the 18 days we were sailing. Desserts are either mousse or jellies or very plain cake full of icings. Special Dining Room: Food is better but you will suffer from indigestion due to the service of waiters. As soon as I sat on the chair and I haven’t put my bag on the floor and the waiter is already shaking the napkin on my face and shoving the big menu board (bigger than A3 size). Then, my poor husband was given the list of drinks and 2 waiters are hard on sell – forcing him to buy a bottle of wine according to their recommendations. My husband wanted to see what wine he likes and was not left alone to enjoy a relax moment in this so-called Special Dining Room. We were assigned to this big table for 8-10 people and we were alone. There were a lot of tables with vacancies. So, we spoke to this Head Waiter (black guy in red coat) and requested nicely to put us on another table with people. He instantly shot our request down with a “No it cannot be done”. Not very diplomatic and not even trying to check if it is possible. Once you order your food, all 3 (entrée, main, and dessert) comes 1-minute apart. We feel being rushed and hurried that we’re not allowed to savour and enjoy the meals and socialised with other people. A few nights, we just went to the buffet because of the treatment by waiters shoving the food one after another in a rush manner. Rating out of 10: ZERO Land Tour Desk: I think the Manager Oliver is the only friendly one here. A fat short guy who served me even raised his voice on me when I just nicely inquired about something. Most of them will not elaborate or give me reason why – they will just answer my query with a harsh “No” with a face that looked like Ms Trunchbull on the movie Matilda. Land Tours: The tour desk staff were so disorganised. People have to wait inside the theatre. They have to go up to the front next to the stage to collect their stickers for their trip and then just sit anywhere. It was chaotic and totally not as organised as I saw on a Princess cruise. Our friends were so disappointed with their land tour because the bus waited and waited for missing people, and so the tour was rushed and cut short so that it will finish on time. They did not see much and paid so much for it. Cancelled tour: We booked and paid a land tour while still in Australia, and it was cancelled and we got a refund that is less than what we paid for because it was based on the tour prices on the ship. Service/Front Desk: This is manned by all nice Chinese staff and a tall guy who doesn’t smile. They should put a Filipino who can speak better English. I asked one Chinese staff if they have a postcard of the ship and she couldn’t understand me. So I said “a picture of the ship” and still didn’t understand. So, after queueing for 30minutes to get served, I left frustrated and my query not answered. The tall guy who served me has no friendly emotion in his face when he said “No” and that’s it. Philippine Health Check Passes: This was the worst nightmare for 1900 passengers who assembled at the Centrum as per written on the newsletter Compass. It was chaotic as people were queueing/lining up on wrong places; we could not find where to line-up and staff/crew who didn’t know what was going on – they were not informed. People on wheelchairs, walking sticks and old people getting so confused. Whoever is in-charge of this mess did not have a brain. Common sense is needed. Confiscated Items: My husband has a CPAP machine (which is a medical equipment) and he carries with it an extension cord. They confiscated the extension cord as passengers’ cords might cause fire in the ship. It was another chaotic exercise. Luckily, the cabin attendant provided him with an extension cord. The worst part here is when we were about to disembark in HongKong. We were told that we can collect the confiscated extension cord on the day of disembarkment and after we exited the ship. This sent my blood pressure up. The suitcases were being collected the night before reaching the port – this means that we have packed all our luggages and now have to leave a spare room in our hand carry for the bulky extension cord. Why can’t they give it back to us the night before so we can put them inside the big suitcases. Rating: ZERO Laundry: Inconsistency of rules. Legend promoted this “special deal” of $30 per bag of laundry but with a list that stated items are socks, underwear, Tshirt, shorts, swimwear, pj. The Service/Front Desk confirmed that items like blouse/pants are to be charged by item and are excluded in the special $30 bag. Other couple told me that they put those big items (blouse) in the bag and were not charged separately. So, you won’t know where you stand in terms of charges and it is in US dollars. Activity – Dutch Language: I don’t know why they wasted teaching “Dutch” to the passengers when what they needed is to at least greet in Indonesian or Malaysian language. So irrelevant – whoever planned this is so smart??? Disinfectant Girl at Windjammer Café: Sooooooo annoying 3 times a day to hear this little voice saying the same thing again and again….. “wishy washy yummy yummy happy happy….” With a tiny squirt of disinfectant that won’t kill the germs. They sounded like robots and they don’t know any other words except that annoying wishy washy…. Cabin Attendants: Our cabin attendant was very nice and very helpful. He even helped me translate things into Indonesian. Rating: 10/10 Summary: I am not a whinger but above are correct assessment of the Royal Caribbean Legend. It’s a real Legend for being Bad. We did not get sick at the Princess, but were sick on this ship. The staff on desks don’t seem to enjoy their job and it is reflected on the service they give passengers. No laundry machine for passenger and no fridge in cabin – we’ll be back at Princess. Read Less
Sail Date April 2016
Cruised 18 days Brisbane, Australia to Hong Kong. Embarkation okay, a few computer problems, but not bad. Cabin very nice - superior balcony, deck 7 #7112. Very roomy, lots of storage, nice bathroom. Pros: Purchased Ultimate Drink ... Read More
Cruised 18 days Brisbane, Australia to Hong Kong. Embarkation okay, a few computer problems, but not bad. Cabin very nice - superior balcony, deck 7 #7112. Very roomy, lots of storage, nice bathroom. Pros: Purchased Ultimate Drink package on sale last year for US$19/day instead of $59.95 - really a steal!; contract entertainers were very good, RC singers and dancers were average for the industry; good service by all "hands on" staff; nice outdoor movie screen; lots of very comfortable public seating; great cabin; temperature on the ship was very well-maintained; although the staff at Guest Services sometimes had issues with English, they always followed up with a call to see if the problem had been resolved; buffet very well-organized, no lines, not much variety - same carrots, cauliflower, broccoli vegetable mix EVERY day, but good Indian food; casino was non-smoking (Yay). Cons: No self service laundry, laundry "specials" were US$30 for a bag of underwear and PJs only - no outerware (as a result, sometime the ship looked like a Sicilian tenement with laundry hanging from many of the balconies when we were in port - I should have taken a picture!!!); limited choices in the Main DIning room, but the pasta was excellent; the pool deck in the Solarium was very slippery when wet, so I could did swim as that was the only pool with stairs into the pool - a problem for elderly clients; age limits of 65 on some of their shore excursions (2 out of 4 in Palawan); unable to store our suitcases under the bed (smaller ones will probably fit); not every balcony cabin had a refrigerator ( ours did) some guests were upset that they did not; you cannot hear the overhead announcements in your cabin (speakers turned off, no TV channel to turn to)-you have to open your door-ridiculous!; buffet set up in the main dining room for breakfast - if you ordered fruit, yogurt, cereal, etc., you were expected to go get it yourself - the reason most go to dining room is to be waited upon, not carry your own plates; the shore excursion meetings need to be revamped - very inconvenient for the passengers who have to enter the theater, walk down to the stage, and walk back up to the exits, fighting the people coming down. When asked why they did it this way instead of handing out stickers at the entrance, they answered "This way is easier for us.". We enjoyed this cruise, but prefer NCL and Princess, so may not return to RCCL - this was our second cruise with them and it fell short of meeting our expectations. Read Less
Sail Date April 2016
This was my first cruise on the Legend of the Seas and would say that this is my favourite ship to travel. It is a shame that it is being sold, as it has been a welcome addition to the cruising scene in Brisbane. Whist the ship is a ... Read More
This was my first cruise on the Legend of the Seas and would say that this is my favourite ship to travel. It is a shame that it is being sold, as it has been a welcome addition to the cruising scene in Brisbane. Whist the ship is a little older, it has been well maintained. The facilities onboard are first class and the staff were all very approachable and friendly. I especially appreciated the service of my room attendant, Made, and all the service staff at the venues that I visited. I spent quite some time in the Schooner Bar. Shaun on the piano was great and those nights when Ash joined in was a lot of fun. The bar staff in this venue were great. They took the time to get to know you and were very friendly. I miss the usual afternoon drinks and catching up with the regular customers that frequented this bar. I was though disappointed on the actions of one of the guests on one evening. After one of the attendants spilled some alcohol over the edge and onto the outside of the glass, the guest was quite rude in asking for a cloth to wipe the glass. The attendant gave him a cloth which the guest used to wipe the glass. When finished the guest threw the cloth at the bar attendant hitting him in the chest. I couldn't believe that a guest would be so rude and do this to another person who is there doing his job. The bar attendant was understandably quite disappointed on the guests actions. I can't believe that someone would do something like this to another person. The casino staff were very professional and friendly. The shows were all great. I am still wondering how Phil Cass did the tie trick. The food was great, and the service first class. I especially enjoyed eating in the MDR with Estephan and Woo being very approachable and personable. I would totally recommend people to take this cruise, before it permanently leaves Brisbane in 2017. Read Less
Sail Date April 2016
The cruise was fine very flat seas , but the ship looked tired and old , lots of rust and everywhere there was lights out. The Shower rail was worn out in its track and the shower curtain fell of just about every time we used it.The staff ... Read More
The cruise was fine very flat seas , but the ship looked tired and old , lots of rust and everywhere there was lights out. The Shower rail was worn out in its track and the shower curtain fell of just about every time we used it.The staff were fine but our main gripe was the ship tours in many of the ports our tour of the Batak Tribe with cruise was a complete joke with the tribe not interested at all and the cruise along the rive was in a boat that had not muffler and ran into the banks for half a km then rang aground. The tour was portrayed in the ships tour guide as an experience at its best. At $160.00 US dollars it was the worst thing that you could go on DO NOT GO ON THIS TOUR. F302 Batak Tribe Cultural Encounter and Mangrove Forest River Cruise Absolute Rubbish! Read Less
Sail Date April 2016
We chose this cruise because we had not been to any of the places on the itinerary. We stayed 2 nights in Brisbane a lovely city. We went on a river cruise to the Lone Pine Kaola Sanctuary, had a photo with a Koala, But a lot more ... Read More
We chose this cruise because we had not been to any of the places on the itinerary. We stayed 2 nights in Brisbane a lovely city. We went on a river cruise to the Lone Pine Kaola Sanctuary, had a photo with a Koala, But a lot more animals to see there and displays. The day of departure told to be there at 11am to check in and by 12 noon we were on board and settling in. The ship is one of RC smaller type, but as always the first day we had a good look around and get to know the ship. Our inside cabin was conveniently situated on deck eight near midship. It was adequate for us with plenty of storage, comfortable very large bed, small bathroom and shower. We were on my time dining in the main restaurant and on the first night the main maitre d' Gave us a mavellous situated table for 2, which we had reserved every night of the cruise courtesy of the maitre d'. Our first excursion was from Airlee Beach to the Great Barrier Reef by catamaran which over 2 hours there and back. But the worst of it was the sea conditions very very rough most of the passengers were sea sick and very uncomfortable for the whole of the journey there and back. But the pontoon on the GBR was excellent, scuba diving, snorkelling , semi submersible boat and underwater viewing area. If anybody is going there I would advise them to take the trip to the GBR from Cairns, not as far to get to and better sea conditions. Then on Cairns were we took the excursion to Karunda Rainforest Village this was another worthwhile trip. Next stop was Darwin were we just had a stroll round the town, beautiful place. We sailed then to Bali, Indonesia were we shared a taxi to the town of Kudu. Traffic was chaotic and dangerous but we finally got there. Not impressed at all! The town was very dirty, seedy, and not pleasant to walk around . The only good things about it was the beaches. Also whilst we were strolling on the beach we came across a cremation of a body on the beach and a funeral courtage. Not the most pleasant of things to see whilst on holiday! Another point I most inform you about Bali is that the ship had to tender everyone to the Cruise Terminal. We waited over 2 hours to get onto a tender and arrive onto Bali at about 11.30am. Also on the way back it took us 40 minutes to sail to the ship and then over half hour for the tender to manoeuvre and tie up along side the ship. Next stop Kota Kinabula Malaysia took excursion to a wildlife sanctuary in the rainforest, another highly recommend trip. More days at sea then to the Phillipines not much to say about there. Finished the cruise in Hong Kong, spent 2 fabulous nights there . I think I had said enough but as a last comment I have just heard that RC are selling the Legend of the Seas to Thomson cruises, RCs lose, Thomsons gain. Read Less
Sail Date April 2016
We had heard some good reviews about Princess cruises prior to booking. We found the gratuities extreme especially when sailing in Australian waters.We found our suite to be quite OK and the service by staff was very good.The dining was ... Read More
We had heard some good reviews about Princess cruises prior to booking. We found the gratuities extreme especially when sailing in Australian waters.We found our suite to be quite OK and the service by staff was very good.The dining was a reasonable standard however becomes tiresome after a few weeks at sea. The alcohol on board was very expensive being approximately double the retail price on land plus 15% gratuities.The entertainment whilst we saw some wonderfully talented individuals the overall experience was disappointing when compared to other cruises we have been on. The entertainment director was first class and was up front and involved in most the entertainment hosting and provided excellent commentary to the guests on board. We enjoyed the table tennis and pool area however we found it extremely frustrating when other passengers booked poolside chairs and didn't return for hours on end.The advisory signs asking passengers not to do this was not enforced by pool attendants. Also the golf put put and lawn bowls area was poorly designed and over crowded. The procedure for managing shore excursions was conducted in a very professional manner being the best we have experienced on any other cruises we have been on so far. Depending on timing and destination we would consider using Princess cruises again and we would recommend to others particularly those that havent cruised before as the staff are very good. Overall the ship suited our holiday needs but there is definitively room left for improvement when we compare to some other experiences we have had with cruising. Read Less
Sail Date April 2016
As two senior ladies we had always fancied the "Queens" experience so when attractive pricing was offered we took the opportunity. We arrived for embarkation at the suggested time( a good idea I feel) to find the crowd quite ... Read More
As two senior ladies we had always fancied the "Queens" experience so when attractive pricing was offered we took the opportunity. We arrived for embarkation at the suggested time( a good idea I feel) to find the crowd quite light . As we had received an upgrade we were whisked through and escorted to our penthouse 9076. Having read a negative review of this very suite and of the staff attitudes we did not know what to expect but were pleasantly surprised by what we found. It was spacious with fresh orchids in the dining area, roses on the coffee table and the chilled bottle of Verve next to some delicate sweet treats. It was minutes before we were greeted by our butler Noly and steward Bien of whom I cannot speak too highly. Indeed the friendly and helpful attitude of these two men contributed greatly to our enjoyment of the cruise.The same must be said of the staff in the Queen's dining room who attended our table. We found all staff only too willing to help- I cannot help wondering if you get what you give and if you treat staff pleasantly as human beings they will respond accordingly. We were delighted at Easter to return to the suite to find two large chocolate bunnies had somehow hopped into our dining room- a nice playful touch- others received eggs so I guess it was thought we didn't mind a bit of fun. The ship is on its way to refit so we expected some wear and tear and indeed some small things did need fixing but great attention was paid to rapid repair of these. For example when the TV died a brand new flat screen arrived when we were at a lecture and was fitted by the time of our return. The general appearance of the ship was not shabby either though I am sure if you spent time looking for faults you might find some. A pleasant surprise in the Queen's grill was the ability to order whatever you desired, just giving a little notice so that the kitchen could prepare. The set table idea did not seem to fit well with the anytime dining as it was possible to find that if you dined at 7 Pm others at your table for 6 may not arrive until 8PM so you dined alone for most of your meal. Maybe the set table went with the set dining times of old.One slight disappointment was the quality of the buffet offerings. A bit "shopping centre eatery " we thought though all had access to their dining room if they desired. We found the series of informative lectures very interesting though the theatre entertainment differed from other cruises we have taken in that there were many individual performers rather than stage shows. The library was excellent and DVDs were available from an extensive collection in the Deck 9 concierge as were coffee tea and selections of pastries and finger sandwiches. This area also had a travel desk allowing booking and questions about shore excursions to be handled on our deck. There were only three ports on this section and the trip into Borneo wildlife park was successful. The Shanghai excursion may have been a bit optimistic as to what could be achieved on a busy Saturday night in Shanghai. We were very happy to get back to the ship at around 11.30PM and to be greeted by staff with trays of chilled champers. All in all this was for us an excellent cruise enjoying the luxuries of the traditional shipboard experience- not a rock wall or a wave pool in sight!! Read Less
Sail Date March 2016
My husband and I joined Queen Victoria in Brisbane and sailed through to Hong Kong in March 2016. We are Ballroom Dances so Cunard suits us really well. We love that you can get dressed up every night. Where else can you go to a ... Read More
My husband and I joined Queen Victoria in Brisbane and sailed through to Hong Kong in March 2016. We are Ballroom Dances so Cunard suits us really well. We love that you can get dressed up every night. Where else can you go to a silver service restaurant for dinner, straight after that have a short break of dancing in the Queens Room before heading off to the theatre for a live show and after that head back to the Queens Room to Ballroom Dance to a seven piece orchestra until midnight - every night of the week!!!! Ok sometimes when the vocalist was performing we felt that we could do a quickstep, cha cha and waltz all in the same bracket because he kept changing the tempo - but that gave us something to laugh about. The professional dance couple on board, Dan and Oleana were amazing to watch as well as being very good at giving dance classes each sea day. They were always very friendly and very lovely to speak to. There was always a great variety of food that was very well presented. Nothing was ever a problem for our table waiters. Our stateroom was clean and very comfortable. We hope that Cunard keeps with the traditional side of cruising, and never looses the prestige of the dress codes that they have in place. Also we finished our cruise on a high having won the Queen Victoria Dance Competition, so so much fun for all of those dances that want to cruise. Read Less
Sail Date March 2016
We are regular cruisers, we shared this cruise with friends. Japan is always difficult to access and using the cruise option gives comfortable access to the west coast which most tours avoid. we enjoy the process of cruising as much as the ... Read More
We are regular cruisers, we shared this cruise with friends. Japan is always difficult to access and using the cruise option gives comfortable access to the west coast which most tours avoid. we enjoy the process of cruising as much as the destinations. We had been on the Sea Princess only three weeks before on a last minute cruise and we knew what to expect. The furniture in all but the two recently renovated areas is very tired. The cushioning in all other chairs is worn out, carpets are worn, the pool areas are in dire need of a full re-fit and the Vista lounge leaked every day. In our room, we had airconditioning faults, rotten curtains, a ceiling leak outside, the interior room opposite had major floods, the w.c. backed up probably 7 or 8 times requiring remediation. The in room wifi was slow and often did not work at all and it was cut off very early on the last morning. The television system suffered many outs, the ship navigation channel was down for the eight cruising days home. Issues in the kitchen saw meals often delivered luke warm and the meal variety in the dining rooms was extremely limited for a seven week cruise. The saving grace in all this was the staff who soldiered on valliantly even while trying to make some sense of the silly Princess policy of marshalling Princess tour groups on board. Princess just simply not get it. We are adults, let us off the ship with instructions as to where and when to meet for our coaches. This way we can spend some time at the portside shops and enjoy the welcome ceremonies and so on instead of being cooped up for an hour or more in the theatre. Hopefully, one day they might get it? I am hoping that Princess will pass all three of this age and class of ship, Sun, Sea and Dawn, to P.& O. as soon as possible, they are not up to scratch and require a long time in dry dock for a TOTAL refit. Read Less
Sail Date February 2016

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