107 Norwegian Escape Spring Break Cruise Reviews

My parents booked this cruise as a gift to me for my 22nd birthday , (07/14) . From the second I got there , I was treated far better than any all inclusive resort in Cancun or Punta Cana . I had a studio room , the studio is small but ... Read More
My parents booked this cruise as a gift to me for my 22nd birthday , (07/14) . From the second I got there , I was treated far better than any all inclusive resort in Cancun or Punta Cana . I had a studio room , the studio is small but full of everything u need . Shower , toilet , sink , very comfortable bed , closet , tv , and these party lights installed all throughout our he room which really changed the mood of the whole trip . The buffet food at the restaurant was okay , however the exclusive restaurant were out of this world . Le bistro, was superb , the Manhattan was great , moderno had amazing meats . The drinks were made to perfection . Nothing watered down, all drinks premium and perfect with the alcohol . The amount of friends I made on this cruise is unreal . Norwegian does everything they can to make it as easy as possible to have a good time . If you are early 20s or late teens , definitely book a cruise with Norwegian because they give you everything you need , full of activities , you just have to make the best and most fun of it . Which is fairy easy Read Less
Sail Date July 2019
Joining my niece and her two girls for Spring break motivated us to book this cruise along with its convenience as we live in Manhattan. Overall I'd rate this experience under the "meh" category. I'm not a fan ... Read More
Joining my niece and her two girls for Spring break motivated us to book this cruise along with its convenience as we live in Manhattan. Overall I'd rate this experience under the "meh" category. I'm not a fan of these megaships and this confirmed my feeling. Way too many people, service not at Celebrity or Cunard standard for suite guests and, in some food venues, literally ineatable food. Haven concierges are helpful and it's good for embarkation and disembarkation. When I say ineatable I mean ineatable. Steak in Manhattan Room tasted like detergent. The Haven menu sounded good and rarely delivered in quality. Food all felt overly processed and not at what you pay for at Haven rates. Service in the Haven restaurant, though a pleasant room inside and outside dining, didn't live up to what it should be. (Eg waiting 10 minutes in the morning for coffee and coffee cups, I'm not kidding) Read Less
Sail Date April 2019
This is my first cruise on Norwegian. Since I've done 2 RCL last year, those experiences were still fresh on my mind so I compare the three ships. Sadly I must say that Norwegian is like many had lamented, lagging behind other leading ... Read More
This is my first cruise on Norwegian. Since I've done 2 RCL last year, those experiences were still fresh on my mind so I compare the three ships. Sadly I must say that Norwegian is like many had lamented, lagging behind other leading cruise lines now. Ship: Escape is quite impressive in size and plan. I like the water slides/park, rope course, and very nice mini golf course. Escape also seems to be rocking harder at similar weather, and definitely shakes (at 6th floor MDR you can clearly feel the tremble - as if someone's shaking legs at your table, and you can feel it at times even in the 16th floor Garden Cafe!). Can't help but think of the listing incident. Our last day had huge wind - 70+ miles, waves several meters high, but we were safe. I do like the casino not being as smelly as some other ships, and the atrium always having some interesting activities. Summary: RCL wins because they offer surf simulator and flight simulator. Skating rinks, rock climbing etc. And overall smoother ride. Cabin: Had mini suite on Escape, and Balcony on Allure/Anthem. I like Escape's cabin number plate, with "make up room", "at home", "do not disturb" indicators. Size wise they seem similar, but mini suite had bigger/nicer bathroom. The biggest complaints I have against Escape are listed further down in cabin review Summary: Easy win for RCL here. Food: MDR was a semi-disaster. Even if you go there at an early time, you might have to wait a bit to get in. The menu had few things special usually, and you have to wait a super long time for any course. The waiting staff were slow refilling (my water glass was empty and 10 mins past no one filled it up. I finally got a chance to ask the waitress and it took another 10 mins to get it). It was so bad that after the first 2 days, we went to Garden Cafe pretty much all the time. Norwegian claimed "Nobody does dining like Norwegian". They're right - we haven't seen a slower MDR on Carnival, RCL, or Celebrity! Anthem/Allure MDR was quite efficient and always had something interesting to order. I think it's not that Escape staff was bad, but they seem very short on hand in MDR. One waiter has to deal with many tables. It almost makes one think Norwegian deliberately drove traffic to Garden Cafe. But at least Garden Cafe is its saving grace. It's much better than RCL's horrendous windjammer. There's barely any long lines in Garden Cafe AND never ever had one had to wait outside the Cafe waiting to get in. Windjammer of RCL is small and jampacked, had food that's not that good and a few times had lines 20-30 mins long waiting outside to get in! We ended up mostly using MDR on RCL. Summary: RCL edges out, only slightly. Much better buffet on Escape can't fully compensate for the huge lack of finer dining option (sans paying extra for specialty dining). Entertainment: We booked every show, including escape room (you should book them right after you get on ship, in the box office) on Escape. The main, Broadway-quality show, After Midnight - nearly everyone of us fell asleep during some part of it. It's great singing, great showcase of jazz. But not including other music style AND without a real plot made it boring. The comedy shows were fine, same quality as other ships. The staff talent show - I was wowed. Grace from the O'Sheehan packed a powerful voice. She's in the wrong line of work and deserves a better stage. The Chinese dancer was quite professional and chose music nicely with good choreography. The magician was fine. Later ones were not as good but still quite impressive. The Knights - a huge letdown. They picked mostly obscure songs from the most famous knighted singers, and the few that were famous, you can't tell until the 3rd line! Somehow they managed to take every song and sign it in their own way, and not a good way! Their voices were ranging from OK to very good, but they shouldn't be singing pop songs. One of them should be belting out Broadway hits instead. Dizzy the magician was great! He's really funny and had some very nice tricks that I still scratch my head. But the real surprise was Choir of Men. I never heard of them before but they were fantastic! Like Knights, they took famous songs and sang in their own way, except it's a very good way! One of the Knights member joked at the end of their show said a Choir of Men member "came to watch their show on his off day, just to see how it shouldn't be done". It's actually true. Where Knights failed miserably, Choir of Men triumphed. From a powerful rendition of Adele's Hello to touching love ballade (not sure whose song was it). They chose different voices for different songs and nailed most of them. The bar tender, sadly, did not have a great voice but was tasked on two songs not well suited for him, particularly Sia's Chandelier?? He couldn't really do it, despite the nice harmony created by the team. But overall this is a 5-star show. I'd say don't miss Dizzy's show and definitely not Choir of Men! Activities wise it's similar to RCL, and the atrium big screen is nice for both simultcast and other activities. Summary: RCL still wins out easily. Anthem had We will rock you and Allure betters with Mamma Mia. Both had some impressive acts flown in to perform some shows and every show on RCL ships were quite good. The escape room on Escape is very similar to the one in 270 on Anthem, so that's even. Pool: Didn't really use it much. Hot tub usually quite busy, including spice H2O. The waterfall was quite gimmicky. Summary: RCL edges out slightly with bigger and better equipped solarium vs the small spice H2O. Fitness: Escape has decent size, and better classes at a slightly lower price for unlimited. It's way more packed the first two days than both of the RCL ships too. But one equipment had a bad seat from beginning till end of cruise despite that they said they called it in a while ago. Summary: This might be the only Norwegian win here. Port: Bermuda is nice! I like the beaches all looking different. View from lighthouse was very nice too. We heard various opinions that said Elbow Beach had the pinkest sand, or Horseshoe had the pinkest sad. But as we discovered, Jobson's Cove definitely had the pinkest sand of the 3, and possibly all beaches! One thing though - don't pick up anything translucent on the beach. And if you don't have place for your snorkeling gear, don't worry. Most of the beaches had few fishes. Horseshoe had like 10, Jobson's Cove had 4. My son said he saw more fish at the Garden Cafe... (There is actually reasonable number of fish at Tobacco Bay though, which has nice rock formations too). BTW surprisingly, even though the water's cold, once you get in, it wasn't so bad. On nice sunny April days, you can swim. We didn't book any excursions and didn't feel the need to. Took Escape's ferry to St. George and most other times were using public bus and ferry (bought bus tickets in post office). That was fine - the bus was slow and no clear schedule at individual stops, so we took taxi at times too. Final verdit: While we enjoyed our trip quite a bit, Norwegian was disappointing as it had the same price as RCL but definitely failed to provide the same entertainment and service. Read Less
Sail Date April 2019
Excellent week!. Best shows on the ship was Choir of Man!!, Howl at the Moon, The Knights & JR, who we loved. He played nightly in the Brew House. He also had a one man Elton John concert in the Supper Club. I have never had a ... Read More
Excellent week!. Best shows on the ship was Choir of Man!!, Howl at the Moon, The Knights & JR, who we loved. He played nightly in the Brew House. He also had a one man Elton John concert in the Supper Club. I have never had a problem or not thoroughly enjoyed a cruise. Ship was clean & well maintained. Dining options are excellent. Great food every night. Love Bermuda. Nice to be docked for 3 days. You can get on & off as often as you want. April is not my favorite month to cruise, only because the wather going & coming is not always great. Bermuda weather was beautiful! Everyone from the Captain down are friendly, attentive. Never met a member of the crew that was not smiling or did not do there best to take care of your needs. Can't wait to next cruise.This was our first stay in the Haven. . Service & everything was just incredible! This was my 16th cruise on NCL. Read Less
Sail Date April 2019
Chose the escape because it was the right time and the right place to the right destination. My wife and I usually cruise by price and we have had some wonderful experiences!!! This time we needed to get away between April 12-22, 2019 ... Read More
Chose the escape because it was the right time and the right place to the right destination. My wife and I usually cruise by price and we have had some wonderful experiences!!! This time we needed to get away between April 12-22, 2019 and choose the Escape out of NYC to Bermuda for three days and home again. Not a bargain $750 for 7 days, unassigned obstructed view . We live in Baltimore and decided to take the bus (Greyhound) up and back leaving plenty of time for connections. The embarkation process was very slow and port staff and Norwegian staff were all screaming for us to carry our bags off the ship on debarkation. Very slow and the first step on this ship we realized the ship has a fatal flaw... not enough public space! I have been on 35 cruises, in fact I work chartered cruiser ships providing my services, often! There simply is not enough space. The cabin was nice, clean comfortable. We paid for a unassigned obstructed view, usually we take an unassigned inside. You can take "the cruise of a lifetime" and fall victim to the cruise industry or you can take several cruises a year, just have to know how to play the game. Think price, not location and eventually you will have traveled the world many times over. We have previously traveled on Norwegian , last cruise was a 30 day south American cruise... $529 for first half and $1189 for second half on the Sun and it was a great cruise, but this cruise line is my last choice. On that cruise we had an unassigned room and they moved us to a cabin on the other side of the ship and the couple in our old cabin got our new cabin... and I asked Norwegian why... and they said "because we can"... That's the Norwegian attitude!!! Other cruise lines are very accommodating to back to back to maybe back to back loyal customers, but Norwegian "not so much" just adjust the gratuities accordingly! Freestyle is not my style. Sign me up for Holland America :) This cruise was two days at sea, three days in Bermuda and two days back. The food was at best bargain buffet, shrimp is tiny, no surf and turf, just salty pre-processed food... the Manhattan dining room was the same crap they served up top. Terribly salty, lots of saturated fat, a lot of unhealthy choices and so few healthy choices. Spring break spelled a lot of spoiled children. Not as many whales or corpse's, but oddles of spoiled children screaming running, making messes, and no parental oversight. On @$750 and forward Starboard 5702... low is always nice, one floor up to the public floors 6 7 8. Elevators were too deep and difficult for people getting on and off as many people would have to step out to let people off. Elevators would be great to get concerts pianos from floor to floor and that's what I do for a living, and elevators are always a problem (size) for moving pianos. Any who, got to Bermuda, first cruise of the season, chilly, Bermuda is a wonderful port of call, the people are friendly and no "you want, you like, you Buy", but remarkable personable people. Rented a Scooter for a day from Olingers, don't recommend, unless you are seeking an early death. They tried to rip me and extra $15 because I returned the Scooter with a full tank, with receipt. As for scooters that things was worn out! 40K KM and worn out, blue smoke trail left behind everywhere we went and not power hills and you can rent a scooter many places in the world for 15% what you can in Bermuda. A $2,000 scooter is $75 a day! Wish I had a piece of the action! Take the Bermuda speed limit by three (3), or you will be run down, narrow streets, brick, or block walls everywhere... "a death in progress". They offered a free ferry to St George, which would be the ticket. the Navy dockyard is distant from Hamilton and St Gorge and not a lot to see. A bus ride or long walk to church beach and little further horseshoe and then elbow... if you like beaches, it does not get much better... might try the Navy cemetery… a hoot checking out tombstones. Not much shopping for Bermudian product unless you are a rum drinker (gosling) but no bargain as you can buy stateside for less. 30 kids each of 2 hot tubs, I'll pass. A trail of soft melted ice cream leads to the ice cream machine and kids throwing food because "hey its spring break and its fun and I need every one to notice me!. Appalling uneaten food waste and the usual whales in wheel chairs in handicap spaces shoveling it down. The deck 7 boat deck, rear is REMARKABLE!!! small, saddled between many "non-complimentary" spots meaning swipe your keycard for a ten page statement at the end of the cruise. Hey, the biggest bar tab does not spell winner, what don't they get. You can sneak 1.75 liter of vodka or rum with a drop green and a drop of blue food coloring in a mouth wash bottle and drink for free, just saying. It is all plastic teak, deck rail and chair, but nice plastic! It is a remarkable shiop of plastic, but I think the Manahattan dining room has a solid wood floor, please don't ruin my dream. The promenade is silly rubber track, does not go 360 and not level. I love a nice boat deck, a teak lounge, teak deck, varnished cap and hand rail, but that is Holland America, not Norwegian. Think freestyle, wear a tux and your wife vasachee ha ha , and be seated next to a table of rednecks dudes in kakki shorts and tee shirts on "dress up if you want to or not" night, while beautiful people in their skimpies run the boat deck while you are scarfing it down. Food was miserable... way too salty, gained 15 pounds in one week, no healthy choices... two gallons of water a day after and I dropped 12 pounds in two days, "if I am lying I am dying" :-) on return. Terribly unhealthy choices and cheap cheap cheap. However there was one day, a steam ship round on upper deck and the second night meddallions of tenderloin that was "acceptable" Bread was all good, but too salty. Cheese was cheap and I thought I never met a cheese I didn't love. Past Norwegian cruise had great smoked Norwegian salmon and blue cheese, but not this one! Lots of desserts but "a moment on the lips, forever on the hips" no Thank you! The debarkation was absolute HELL! Can you say unbearable rotten absolute hell, spose to be off at 8:00AM and finally after hours of lugging suitcases up and down flights of steps after Norwegian locked down all the elevators and there were no announcements until 10:30AM. Norwegian should be ashamed of themselves and before they cleared the walk offs they announce the others making cray gridlock. 5000 people on the ship all wanting to get off and it was hell. The ship has a fatal flaw and NYC port is not ready... four immigrations officers to process the whole ship. Claim a disability and have your own walkway and b first through immigration! "where di I put my cane?" It was torture!!! It was Norwegian negligence. All cruise lines want to rape you, they want to hold you buy your ankles and shake all the nickels out of your pockets. They just LOVE suckers!!! In my 35 cruises I have never had an onboard charge. I be the food on the escape may be a bit better in the non-complimentary restos, but I'll wait for the next cruise... 15 day Asian cruise on the Fortuna in December, if I don't snag a summer bargain... had a wonderful back to back on the Nordam last August, Alaska two weeks @$1316 for an obstructed outside, wonderful experience :)~ Terribly pestered by crew pushing drinks the first two days... I just dock $5 each time off the gratuities.. ended up being $100 off.. Hell gratuities are a joke the cabin boy and waitresses see nothing, they see $500-$600 a month and the cruise line pockets the gratuities, don't believe me read the guest ticket contract... what a joke! always best to dock the gratuities for what-ever-reason... they may make it a hassle ,and they charge you a "service charge" which is technically a gratuity "freely given for above the call of duty service" but unfortunately the crew does not see it unless you hand them cash! Yes, a train wreck getting off the ship, and unfortunately that's what you remember! I vowed last time to never sail Norwegian again, and I signed up again... Shame on me! There are many better choices! Bermuda is a choice destination, though, beats any Caribbean port by a mile! Read Less
Sail Date April 2019
Cruised to Bermuda over Spring Break. Disembarkation left a sour taste, but trip had lots of highs and lows. Kids loved ropes course and arcade. Not enough pool space for kids/family. Spa/Haven and adult only areas are great for adults but ... Read More
Cruised to Bermuda over Spring Break. Disembarkation left a sour taste, but trip had lots of highs and lows. Kids loved ropes course and arcade. Not enough pool space for kids/family. Spa/Haven and adult only areas are great for adults but not as much for family. 12 year olds would not go to Splash Academy after bad experience the first night. Best dinner was hibachi. Food overall, including main dining room was good. The mid-April cruise to Bermuda is a little cool to fully enjoy waterslides and decks, especially while at sea. Worst part of trip was disembarkation where we were directed to a line that we stood in with self-assist luggage for about 3 hours. No organization or willingness of staff to direct traffic as folks came off elevator and stepped into line (unlike when we got off elevator and were directed into the line to nowhere). Attempts to get help got no results. Other cruisers said could not remember such a bad disembarkation experience. In general guest services and shore excursion staff were not that helpful on this trip. Staff for rooms and restaurants were excellent. Read Less
Sail Date April 2019
First time on the Escape. I've been on the Gem and Breakaway as well another cruise lines. Embarkation in NY always seems to take a long time. Waited about an hour before boarding. I had a mid ship mini suite. The room was ... Read More
First time on the Escape. I've been on the Gem and Breakaway as well another cruise lines. Embarkation in NY always seems to take a long time. Waited about an hour before boarding. I had a mid ship mini suite. The room was spacious. The bathroom was quite large. My room attendant Leo went above and beyond for me. The ship is clean. The areas were all clean. The staff was friendly. Everywhere. The ship is basically the same as the Breakaway. The same issues with the Breakaway are with the Escape. The atrium is too small for all the events they hold there. If you have to pull out folding chairs for the people then perhaps hold some of those events in the theater. The smoke from the casino is overpowering. It wafts up into the 6/7/8 area. The pools are too small for 4200 people. The entertainment was enjoyable. The Choir of Man and Howl at the Moon were great fun. The specialty restaurants - Cagneys, LaCucina and Le Bistro were excellent. The buffet and Savor/Taste were ok. Thermal Suite Well worth the extra money. Bermuda was great. We had 3 days of sun. It's nice staying in one place and being able to come and go as you please. One perk, and this is a good one, is NCL has a free ferry to St. Georges. This makes it easy to go to the Caves, Tobacco Bay and the town. The ferry is the nicest I've been on with the reclining seats. The worst part was the disembarkation. We knew we were going to be late because of the weather on Saturday so there is no excuse for how the Escape handled it. I had the green tag which would be self carry first off. Well at 8 AM there were lines from the front to the back, up the steps, in the elevators. It was totally ridiculous. 2 hours on line and only saw one staff member who tried to get some type of order to the line. About an hour into being on line and the cruise director made an announcement about what color tag should proceed to the deck. Everyone laughed. Clueless for sure. It took 2 1/2 hrs to get off the ship, get through customs was easy. this left a bad taste in my mouth. Overall is was a nice cruise. The staff really works hard. Bermuda was beautiful. Read Less
Sail Date April 2019
This was my family’s third Haven cruise and second one on the Escape. As a hard working mom, to me, it’s the ultimate REAL vacation. In addition to not moving hotel rooms, no cooking and not having to entertain your kids, you get ... Read More
This was my family’s third Haven cruise and second one on the Escape. As a hard working mom, to me, it’s the ultimate REAL vacation. In addition to not moving hotel rooms, no cooking and not having to entertain your kids, you get upgraded services and private decks, spa, pool and dining/bar. It’s one of my favorite vacations as I really get to relax and enjoy! The bartenders in the Haven are the best in the business.... true art! The ship has great dining options. Love Food Republic! People do not know what they are missing! Bayamo seafood is excellent, as is La Cucina and Cagney’s Steakhouse. The entertainment is always good, plenty of music, live show and comedians. Good for all ages, nice variety. The ropes course, video arcade and slides are favorites of my teen sons. They also enjoy the 24/7 room service option for late night pizzas and cookies. Thank you NCL! Read Less
Sail Date March 2019
This was our 8th NCL cruise, but first time staying in The Haven. We choseThe Haven to celebrate my husband's 50th birthday. Usually we stay in a balcony, so this was a splurge for us. Unfortunately we are now spoiled! The Haven ... Read More
This was our 8th NCL cruise, but first time staying in The Haven. We choseThe Haven to celebrate my husband's 50th birthday. Usually we stay in a balcony, so this was a splurge for us. Unfortunately we are now spoiled! The Haven is worth every extra penny that it costs. Just to list a few perks of The Haven: - At embarkation, our concierge was waiting in a special lounge to escort us on to the ship. We were among the first to get on the ship. We were offered burger sliders for lunch as well as a special lunch in La Cucina. - Our butler brought snacks every afternoon: a plate of cookies for my son, finger sandwiches for me and something sweet for my husband. - The pool in The Haven can get a little loud and the hot tubs can be taken over by children. However, there is an adults only sun deck with a Jacuzzi that was absolutely perfect. An attendant regularly brought drinks and checked to see if there was anything we needed. We were going to buy Vibe passes, but are so glad we didn't. It would have been a waste as everything we needed was in The Haven. - THERE WAS ABSOLUTELY NO CHAIR HOGGING. My husband can't stand this and it's one of the main reasons we chose The Haven. The Haven was completely sold out for our sailing, so there were a lot of people. But always plenty of space wherever you wanted to sit. - The bartender in The Haven was phenomenal! He could make anything!! And he really tried to understand your tastes and mood, so he could make the perfect cocktail just for you. He was always very accommodating and patient with all the children wanting specialty drinks. He was a saint! - There was reserved seating in the theater for The Haven. My son showed up 5 minutes before The Choir of Man and was seated right away. - Unlimited free Pay Per View Movies in the room - You have a walky-talky phone that you can take with you anywhere on the ship, and anyone can just call your room to reach you. In hindsight, we probably didn't need the communication package because of this. - Disembarkation took less than 5 minutes. We were escorted by our concierge to a crew elevator from The Haven lounge that went directly to the gangway. Our concierge held the line so that we could walk directly off the ship. I could go on and on about The Haven. NCL works really hard to make this a special experience. I know everyone can't afford to stay there (I know we can't for every cruise!), but hopefully this gives some insight if you're considering The Haven. Now I want to give some opinions about the other parts of the ship. As I mentioned this was our 8th cruise with NCL. I have also sailed with Carnival twice. IMHO Carnival has a better kids program. My son is 12. On NCL, he is grouped with 10-12. He absolutely refused to go to the kids club based on these ages. Why would a middle schooler want to be with elementary aged children? NCL then groups 13-17 together. Again IMHO, 13 is way to young to be hanging around with a 17 year old. On Carnival, the age groupings are much more appropriate. They group 12-14 and then 15-17. These ages can come and go from the program as they please on Carnival. On NCL, a 12 year old can leave on their own only after staying 2 hours. My son has still stayed in contact with friends that he met on the Carnival ships in their youth programs from over a year ago. This is a big miss on NCL's part and they really should reconsider their age groupings. Another issue is the specialty dining. Because NCL is now offering so many dining packages, these specialty restaurants aren't really that special anymore. They were loud and crowded and service was about the same as the main dining room. In Moderno, we actually left before the end of our meal because of a loud large party with young children literally running around the dining room. This didn't use to be the case years ago in these specialty restaurants. They used to be special, quiet places to go and have an intimate evening. I think the maître d' could do a better job of managing the restaurant in these cases. We did one excursion through NCL to the Orlando Eye and wax museum. Generally, excursions through the boat are crowded and overpriced. I can honestly say that I have never had an excellent shore excursion experience booked through the ship. You're better off doing your research on Trip Advisor and finding something perfect for you. That being said, sometimes the logistics require you to book through the ship (Port Canaveral / Orlando is one example). Special Tips: - Don't miss Food Republic, especially if you like sushi. I think this place is underrated because there is an up-charge, but it is excellent. We saw more crew staff eating here than anywhere else on the ship. There's a reason why. - If you don't already know, please book your dining and entertainment reservations before you get on the boat. Again, people complain that everything is booked and unavailable. "Your failure to plan is not my problem." - Consider the port that your boat sails from. I love the sailings from New York because the boat is packed with people from New York. I just love all the bold, lively personalities. I've also done sailings from Miami, for example. The "personality" of the boat is very different. Same for New Orleans and LA. I love NCL and will stick with this line. There are so many special touches that people don't notice or appreciate - like the singing muffin ladies in the morning. I love the freestyle cruising to be able to do what I want when I want. I love the different areas of the ship. But these are big ships, they carry a lot of people. Make sure you consider that before you book. One final note: a lot of people complain about the nickel and diming on NCL. I don't agree. When you pay the cruise fare with NCL you get a great value. Do your research - their prices are very comparable, if not better, for what you get. Now this is part of freestyle cruising: when you get on the boat, you can spend as much or as little as you like. You do what you want when you want. People expect to pay a value priced cruise fare and then be given the world in return. Yes - you have to pay to bowl. Yes - you have to pay to paint. But there is plenty of food, on a beautiful ship. There is always live music and something fun (and free) to do. NCL let's you decide how much you want to pay and what you want to do, and when you want to do it. As with most things in life, you get what you pay for. THANK YOU NCL and all of your FABULOUS CREW MEMBERS for making our family vacation truly exceptional!!! Read Less
Sail Date March 2019
My daughter and family booked the cruise first, We wanted to join them and got an excellent price with free gratuities through our travel agency. My grand daughter has severe food allergies and my daughter and all were extremely ... Read More
My daughter and family booked the cruise first, We wanted to join them and got an excellent price with free gratuities through our travel agency. My grand daughter has severe food allergies and my daughter and all were extremely worried about this at first. However we appreciated the concern and compassionate attention we received regarding this very serious condition. They assured us that the ship has a separate kitchen and all of her foods were prepared in a nut and sesame free environment. Since we are Platinum members we especially enjoy the perks we receive with that level.I think NCL does a fantastic job in the entertainment department as well. We typically cruise to relax, and found the Escape a bit crowded compared to the Jade class ships. We missed the lido area toward the back, Even though H2O is there, it is not as convenient to Garden cafe for early morning breakfast which we really enjoy. Read Less
Sail Date March 2019
Introduction: Myself (22), my brother (19), and both of my parents went together on a 7 day Florida and Bahamas cruise from New York in Mid-March. We originally booked an Aft-facing Haven Suite but upgraded a few days prior to the cruise ... Read More
Introduction: Myself (22), my brother (19), and both of my parents went together on a 7 day Florida and Bahamas cruise from New York in Mid-March. We originally booked an Aft-facing Haven Suite but upgraded a few days prior to the cruise to a Haven 2-bedroom family villa, which was well worth it! We have cruised NCL in the past (Getaway) and had such a blast so we chose to return. Embarkation: We chose to drive to the terminal from Maryland the day of the cruise (I-95 traffic was a breeze on a Sunday morning) and we parked on the pier next to the ship (~$200 and well worth it!). Our car was parked less than 100 feet from the side of the ship and you really cannot get any closer. You absolutely pay for the convenience. We go tlost trying to find the inside of the terminal from the parking deck (they need more signage) but we found it eventually. The porters saw our priority embarkation tags and whisked our luggage away quickly. The terminal just opened and the line to security was full, but moved very quickly. We did not notice or see any signs for Haven guests at this point (there was apparently priority security screening for us but we missed it). After security, we found the line for the Haven and we were taken to their private check-in room. A little tight on the inside with lots of furniture stacked up on the walls but it was quiet, comfy, and they had good food. Within an hour of entering the terminal, we were boarding the ship as one of the first guests. As soon as you board, they take you to the Haven where they give a welcome speech and provide cocktails and sliders (they looked SO good!). Lunch was offered in both the Haven restaurant and La Cucina. We chose to go there since we did not have a reservation on the other nights and the italian lunch was delicious. Stateroom: Our stateroom was ready very early in the day and it was truly perfect. The parents loved the king size bed and luxury shower. Their favorite part was all of the jets in it, equating it to a "car wash". Myself and my brother stayed in the separate bedroom, which was comfy and the perfect size for both of us. We appreciated that there were two separate beds (one pull-down) for us. The living area was perfect with the most comfy couch ever, private dining area, and tea/coffee nook. We loved all of the furnishings in the room and our Butler, Henry, made our cruise. My only criticism is that the balcony is very small and I wish it was a little larger but it was not a big deal. Dining: We ate in the Haven restaurant most nights and we thoroughly enjoyed the service. We quickly noticed that the menu does not change and I wish they offered just one or two appetizers, entrees, and desserts every night that would rotate. We enjoyed every meal in the Haven. On the first night, we ate at The Supper Club and watched a magic show by the same guy who was on The Worlds Best. Did not care for the food at all since it was a pre-fixed menu. The salad dressing had an odd taste to it but the dessert was very good. Good dinner show. We also ate in Cagneys and Moderno (loved both of them on the Getaway so we had to return). Moderno was delicious again, will always come back. Cagneys on the other hand was a disappointment. I enjoyed my seafood plate as it had a good variety and seemed very fresh. My father chose to get their signature Porterhouse and claimed it was the worst cut of steak of his life, simply too tough to eat and you had to use a chainsaw to cut it. Our server was very understanding and did her best to accommodate us but this was simply the one "off" meal we had. The desserts at Cagneys were probably the best though, we loved their creme brulee. Our third specialty dining experience was Bayamo, which was a complete RIP OFF. They take the specialty dining plan but they add a surcharge to it, which is fine since it is a special specialty restaurant. However, once you sit down a lot of the menu items have an additional surcharge to it. Even the lobster has a $15-$30 surcharge (couldn't remember the exact number). All of the seafood presented on the menu we could get in the Haven for no surcharge and down in Bayamo, they charge you left and right. Plus, their menu was not that appealing, simply too basic with subpar fish options (including fish and chips). We explained this to the Maitre D and he understood, refunding our specialty dining reservation and giving us a free bottle of wine. Instead, we went to Le Bistro (which we also went to on the Getaway and we absolutely loved but wanted to try something different). It was delicious as always with sophisticated french food and fantastic service. My only gripe with NCL's dining is that you cannot get lobster anywhere on the ship but Bayamo. Too bad cruise ships are doing away with lobster night. We also frequented O'Sheehans, a favorite of ours from the Getaway. The wings tasted even better this time and the loaded nachos (even though you can tell they used fake cheese lol) were so delicious, I had to get them every time. Service was great every time and the venue is always so much fun. We loved going here in the afternoon for a mid-afternoon snack. Favorite complimentary option! Entertainment: The magic show on night one was okay. Entertaining but the tricks were very basic. The trivia throughout was so much fun and we liked to go to their special trivia contests they would have on specific topics (like Airlines of the world, Harry Potter, etc.). We chose to see "Choir of Man" and we were absolutely blown away. I believe it was their last show on the Escape but I really hope they return. The show was very interactive with the audience (they gave away free beer haha) and they delivered a showstopping performance. I cannot speak more highly of them and Choir of Man has to be my favorite show ever. Service: Service was impecable throughout the cruise. Our butler, Henry, made every request possible and truly went above and beyond to make our cruise special. Our stateroom steward Erlito was also very very nice and always so happy. Once we communicated our preferred turndown times with him, he made it work. Fantastic job! Also, the host at the Haven, Made, did a fantastic job and always made us feel special. She was always cheerful and knew us by name very quickly. All of the staff in the Haven were fantastic and made us feel special. It is very easy to get wrapped up in the Haven and I have to say, the staff on the rest of the ship, from the entertainment staff to dining staff, were fantastic as well. It is always interesting to get to know each one and they truly do work very hard so we can enjoy our cruise. Service on NCL exceeds our expectations again. Ports: The cruise stopped in Port Canaveral, Great Stirrup Cay, and Nassau. We have been to all of these ports except great stirrup cay (their private island). We arrived to Port Canaveral (1pm) on a wet, foggy day and we had no shore excursion planned as there really isn't much to do except go to Cocoa Beach (a tourist trap) or Kennedy Space Center (a must-see, already did it). Instead, my brother and I grabbed an Uber and went to the mall nearby to watch Madea's Family Funeral at the movie theater. Uber was about $20 each way and it was only 15 minutes from the port. The mall itself is run-down but when the ship is in port (hopefully a Tuesday), it is $5 movies at the movie theater, a bargain! Highly recommend doing if you just want to get off on the ship on your own. The ship left at 9 or 10pm and we were back by 5pm. Thankfully, we were the first cruise to be able to tender to Great Stirrup Cay in a while. The tender process was very easy and the island was beautiful. The water was a little cold but the sun was definitely shining (my father got really bad sunburn). Everything about the private island was good. Pretty generic in my opinion but it was a fun day in the sun. Lastly, we arrived in Nassau. We have been to Nassau previously and we were aware of the high crime around the port so we believed a ship-sponsored tour was a must. We went to the Atlantis waterpark (did the same excursion on the Getaway and loved it) on a cloudy day. We arrived very soon and walked with our tour guide through the property (it's massive!). We quickly grabbed a lounger by one of the pools and went on the waterslides (no line at first so go quickly). Once the lines got long we chilled in the rapid river. Always so much fun and we enjoyed it. It did rain two times throughout the day (torrential downpours for 15-30 minutes) which helped keep the lines down and may have made some people sad but hey, you're at a waterpark, getting wet in the rain is okay. It wasn't that bad! Haven: If you want personalized service with your own private area of the ship, the Haven is for you. The area itself was nice as the lounge and bar were never busy and the restaurant was just the right size. Our favorite part was the courtyard with loungers on the main deck and above. The roof does retract and stayed closed most of the cruise so we could swim all seven days. My only gripe is that there were way too many young kids (expected for a spring break cruise though). I wish they had adults-only hours in the courtyard, particularly in the afternoon (i.e. 2-4pm when kids sleep). Overall, we loved staying in the Haven as it was very quiet and relaxing. We do think our experience would have been completely different if we stayed in our original aft-facing haven suite outside the Haven (which means you would have to walk from one end of the ship to the other just to get inside the Haven). Ship Layout: Very similar to the Getaway but slightly larger. We did notice there was a lot of wasted space throughout. For instance, the wine venue on Deck 8 was almost always not open and never had people in it. I wish they could make the venue something new. Also, I was not a fan of the lounge/bar in the casino, which seemed to be the only place on the ship where they had live music late at night. It was simply too dark and way too smoky. I think the ship layout flows well as everything is pretty much up top or on decks 6, 7, and 8 but the venues themselves need work. Overall: I would recommend the Haven if your ship has many days at sea. It was very relaxing and the perfect spot to relax. The cruise itinerary itself was okay, not too exciting, but we would do it again just for the ship. NCL does a great job with the little touches (i.e. damp towels when you return to the ship and a live DJ) and they maintain their ships very well. We will absolutely cruise NCL again and we will probably start building loyalty with them. Read Less
Sail Date March 2019
For starters, I had my worries about this trip. This was my first cruise with Norwegian and I had previously read a lot of poor reviews about Escape. I was truly surprised about how incredible this trip turned out to be for my spring ... Read More
For starters, I had my worries about this trip. This was my first cruise with Norwegian and I had previously read a lot of poor reviews about Escape. I was truly surprised about how incredible this trip turned out to be for my spring break. Checking in was fast and organized, considering the fluctuation of people boarding. I shared a balcony room and it was spacious. We were assigned a cabin steward and he was excellent! The entire cruise staff was FANTASTIC! I am not exaggerating! They were on point every single moment of the trip. Every dining room, restaurant, and bar, the staff was amazing. Very friendly and always helpful. I’m not sure what it was like for other escape cruises, but our entire ship loved “washy washy.” Everytime we entered a dining room, we were given hand sanitizer and the staff would sing “don’t forget washy washy.” It was hysterical and I am grateful that the staff was working hard to ensure everything was clean at all times. I have booked every single show on the ship and they were excellent. The choir of man blew me away!!! As a young adult on spring break, some of the parties were very funny, but I wasn’t expecting anything extravagant. They had activities all day long from karaoke, deal or no deal, pool games... you make it. The food was incredible! Every single dining room, buffet, and restaurant was amazing! My advice, pay for everything ahead of time. I had paid for gratuities and charges I’m advanve, which left me to not worry so much about spending and being charged onboard. Keep in mind, it is cheaper when you pay the gratuities and fees in advance. Great stirrup was beautiful and I did the Atlantis excursion. The weather was good in the Bahamas. It was cold on some nights throughout the ship considering it’s March. Overall, incredible time. I am very pleased with NCL. Most importantly, they did make us all feel like family. I met a lot of people my age (early 20’s) and a lot of people who are a little older. We all enjoyed it together. It was a family friendly trip but it was nice to see that they organized karaoke nights and party nights based on themes and age groups. Out of almost 5,000 people who went on this cruise, there is bound to be a handful who are unhappy with their trip, and that’s okay! But I would like to show my appreciation to NCL and their beautiful and incredible staff. They truly work very hard to give each of us a fun and relaxing vacation. I will definitely continue to be apart of the NCL family. Thank you for making my first cruise incredible. Read Less
Sail Date March 2019
Enjoyed this class cabin with just the three of us last time so booked it again, this time with our high school senior granddaughter. The cruise was for her spring break and part of her graduation present. We arrived to NewYork a couple of ... Read More
Enjoyed this class cabin with just the three of us last time so booked it again, this time with our high school senior granddaughter. The cruise was for her spring break and part of her graduation present. We arrived to NewYork a couple of days early and visited the Statue of Liberty, Ellis Island, the 9/11 memorial and museum, took a horse and carriage ride through Central Park with NYC Horse Carriage Rides, and saw a Broadway Show (Waitress). We stayed pre-cruise at the Holiday Inn Express on 48th St., just a few short blocks from the cruise port. Booked early enough and received a good rate, and added bonus of breakfast each morning and being able to walk to the port for embarkation. Our Statue of Liberty tickets were purchased early and we were able to climb the stairs to the crown. Our time at Ellis Island was sandwiched between the stair climb, and the 9/11 memorial and museum, and would probably have been better if we had more time. We spent three hours, but could have spent much longer at the 9/11 museum if we had a longer stay. Saturday afternoon was spent allowing our granddaughter to shop New York City style, and purchasing tickets for our show on Saturday evening at the TKTS booth (great seats at a great price). It was an easy 2-3 block walk from the hotel to the port. We arrived at the port on Sunday morning around 10:45 and dropped our bags with the porter. We were sent inside the terminal, and not seeing The Haven check-in area we asked where it was located. We were instructed to “go this way” pointing to the regular check-in line. We had to reiterate that we were booked in The Haven. Finally we were shown the appropriate direction to go. Check-in was quick and we barely had time to grab some juice and coffee, and our concierge was there to escort us to The Haven lounge for a briefing. We then could choose to dine in The Haven restaurant, La Cucina, or Margaritaville while awaiting our stateroom being readied. Our cabin was ready a little before 1pm, and by then luggage was already beginning to arrive. Choir of Man show showcased some very good talent. After Midnight, a jazz show was very good. Uptown, a complimentary dinner show was also very good. The dinner served was a “no choice” meal of a nice mixed green salad, tasty beef tenderloin with chimichuri sauce, and over cooked rice. Mexican chocolate cake was the dessert, not worth the calories. Breakfast every day in The Haven was always great. An expansive buffet of ready to eat items while waiting for your cooked order was perfect-fruit, yogurt, meats, pastries and rolls. Fresh squeezed juices (added cost) and French press coffee were available also. Dinners in The Haven were also good with meat and seafood dishes, and even a vegetarian option. The menu remained the same for each meal. The specialty restaurants all were good options. We enjoyed Cagney’s, a great steakhouse, Moderno, a good salad bar and more varieties and amounts of meat than anyone can eat, and Le Bistro, a typical French restaurant. We used our included dining package to visit the specialty restaurants, so the only added cost for us was an added tip. As Haven guests, we were afforded priority embarkation, disembarkation, tendering at Great Stirrup Cay, and a select seating area in the theater. Our concierge, David was excellent. He deftly managed all of our last minute show and dinner reservations and was our escort to all shows and was an ever-present friendly face whenever we visited The Haven lounge. Our butler, Jefferson was awesome. He managed our in-cabin dining and pretty much delivered anything we asked for. Jefferson was responsible for bringing snacks every afternoon, and kept wondering what we would like. We finally had him bring banana cake and chocolate covered strawberries. In addition, he always brought a couple of other “surprise” snacks too. Our shore excursion in Port Canaveral was the Kennedy Space Center. We had taken this tour approximately 35 years ago. We were a little disappointed because the time allowed for this excursion was not nearly long enough for an in-depth educational experience. We had never been to NCL’s private island and as I understand, it is a frequent “miss” due to weather conditions. It is a fairly crowded beach day, with no separate area for Haven Guests. We spent about 2 hours there, then returned to the ship. There was a bbq lunch served on the island that we didn’t try as we had 5pm dinner reservations. The Nassau stop allowed us to take the water taxi to Paradise Island for our newly turned 18 year old’s visit to the casino. For $8 round-trip, we took the 20 minute ride to Paradise Island. Be advised you will have to wait for the water taxi to completely fill before departing both ways,so plan on some additional time when returning to the ship. There is a short approximately 5 block walk to reach the Atlantis casino from the water taxi arrival point. There are some high end specialty shops along the walk and more once you arrive to the Atlantis. Also you will find a Starbucks and Ben and Jerry’s along the walk. Know that all shops along the way are cashless, only accepting credit or debit cards. Disembarkation following our return to New York went smoothly. The Escape was the only ship in port on our return. As Haven guests, we were afforded priority disembarkation and were escorted off the ship by our concierge. The sea of luggage made it look impossible to find our bags, however there were people there asking what color luggage tags and pointing people in the right direction. The crowds were well controlled and passing through customs went very smoothly. From the time our key cards were scanned out, to exiting customs only 15-20 minutes had passed. There was a sea of taxis across the street waiting to ferry passengers. We were approached by an individual offering to take us to the airport for $65. We finally settled on $60, and were quickly delivered to LaGuardia. We would have required two taxis but fit the four of us and all of our luggage comfortably in his SUV, saving us some cash. We enjoyed his banter along our trip to the airport, and saw some different views of New York. We enjoyed this entire trip immensely and would definitely return and recommend it to others. Read Less
Sail Date March 2019
My boyfriend and went on the cruise over spring break. This cruise was awesome! They had a lot of complementary food options including a buffet, 3 restaurants, and a bar and grill. You got to choose when you wanted to each instead of being ... Read More
My boyfriend and went on the cruise over spring break. This cruise was awesome! They had a lot of complementary food options including a buffet, 3 restaurants, and a bar and grill. You got to choose when you wanted to each instead of being assigned a time, which was nice so you could go to as many activities that you wanted. The servers were hard to understand at times but the crew diversity is really cool. The bartenders were fairly polite and they even began to remember your name and orders. The water was too rough to dock at Great Stirrup Cay so we had to skip it but we got to spend 2 days at Nassau instead so that was cool. The entertainment was amazing! We went to dueling pianos 3 out of the 4 days they performed. Choir of man was super fun and completely different than any show I have ever seen. The beverage package is a must because beers are around $8 and cocktail averaged about $11 per drink. Overall, it was my first cruise and loved it! Read Less
Sail Date March 2019
We got home on Sunday and had a wonderful trip! I can confirm first hand that the rumours are true. The Escape is a beautiful ship with a warm and friendly staff. We had one dud server, but instead of dwelling on it, we filled out many ... Read More
We got home on Sunday and had a wonderful trip! I can confirm first hand that the rumours are true. The Escape is a beautiful ship with a warm and friendly staff. We had one dud server, but instead of dwelling on it, we filled out many hero cards about the great ones. The good vibes started when we got word the Thursday before that our bid for an upgrade was accepted. We went from family balcony to mini-suite. I got the spa pass for the last 3 days of the trip and spent many hours on the heated tile beds. Ahhhhhhh..... The food was the best I have had in 12 years of cruising (mostly NCL and MSC). We rarely hit the buffet because my hubby has a mobility issue, but Taste, Savor and especially the Manhattan dining rooms were wonderful experiences. We often got 2 appetizers each and if we were too full for dessert, hit the midnight buffet for a "sweetie" before turning in. My 16 year old took a few days to warm up to the Entourage program, but we hardly saw him the last 3 days of the cruise. As far as accommodating my hubby's mobility issue (CP), the access desk made very few promises, but delivered on them in spades! Boarding and disembarking were smooth as silk with wheelchair service and priority boarding. Remind me to take him with me EVERYtime I travel to bypass the long lines. :) Hubby was very happy to remain on the ship while my son and I took in the ports. No Great Stirrup Cay this trip, and the buzz on the ship is that the stop is more miss than hit at this time of year. NCL returned $32 in port fees pp which almost covered my spa pass. The greatest testament came from my son and hubby who are both first timers. Both want to know when we are going to do it again. Literally again. Same ship. Same itinerary. What nubes! Read Less
Sail Date March 2019
My 9 year-old son and I travelled on the Escape from New York to Nassau on march 2019. We were just the 2 of us for a week full of activities and adventures... Did not go as expected. FYI, it costed us 2300$ for the cruise and an extra ... Read More
My 9 year-old son and I travelled on the Escape from New York to Nassau on march 2019. We were just the 2 of us for a week full of activities and adventures... Did not go as expected. FYI, it costed us 2300$ for the cruise and an extra 1000$ for all other fee, and I did not have a drop of alcohol or eat in a restaurant. (extra is for parking in NY pier, Shore excursions - kennedy space center and blue lagoon island- bingo, and souvenirs - 2 stuffed animals) First we had a live remake of the Titanic on our first night. Our ship was tilted on a 25 degree angle for 15 minutes. People screaming and running, injured passengers and everything in our stateroom was on the floor (glasses, bottles...) The other nights it was better, but still it was rocking A LOT and furnitures on the balcony kept on shifting and making a lot of noise (preventing us from sleeping). Then the ship was OVERBOOKED. It was our spring break, so we were expecting a lot of kids and people everywhere, and we were perfectly fine with it. But when you have a ship family-oriented of a capacity of more thant 4500 passengers, and there is 1 pool for kids with a capacity of 43.... What about waiting in line for 1 hour to get in a pool? Awful. Same thing with the waterslides, ping pong, bocce ball, mini golf, rope course... We had to wait for every activity, every day. An overbooked ship means a lot of people to feed as well. 15-20 minutes of running around at the buffet to get a table. And we were just 2! Can't imagine the family of 5-6 people trying to get seated. Same thing for a la carte restaurant, 30-45 minutes waiting to get in. Food was excellent though and service very good. Being on our first cruise, we had a balcony stateroom and very happy about it. Super clean and confortable, nothing to say. Except for the sound insulation... I mean we could hear the neighbours talk. So that prevented us from sleeping, again. Did not sleep a lot that week, I got home more tired than I was before leaving for the cruise. Because of the temperature we did not stop at Great Stirrup Cay, and we ended up spending a day and a half in Nassau instead. Port Canaveral and Nassau were great, nothing wrong with that. Easy to get off and on the ship. Entertainment.... honestly, almost everything cost money. My son wanted to play bingo. It was written that there was a fee, but I was fine with it, until I discovered that it costed 39USD to play 3 games of bingo. I mean WHAT??? Did not last an hour... and of course nobody won the jackpot. This is theft honestly. Then if you want to play other games, you still need to pay. There was a theater but no movie for children at all. And shows were not kid-oriented neither. It is not a disney cruise, but when you have a ship with waterslides, we expect to have at least a little more for kids during the day and early evening. Honestly I think that it was not price-worthy at all. We had the fear of our lives and could not enjoy all the activities and amenities on the ship because of the crowd. I do not recommend sailing with NCL on spring break at all. Read Less
Sail Date March 2019
We have cruised over 20 times at least 10 with NCL. The Escape is beautiful, but service is very erratic and not consistent. Waited 14 hours to get room cleaned after after emergency on ship. I needed to use a food tray to push all the ... Read More
We have cruised over 20 times at least 10 with NCL. The Escape is beautiful, but service is very erratic and not consistent. Waited 14 hours to get room cleaned after after emergency on ship. I needed to use a food tray to push all the broken glass to the side so we could walk to bathroom and get out of our cabin. Evacuation details posted on inside state room door has wrong information. They have no safety vest in the room. They are now stored elsewhere. When we followed directions crew told us to turn around and go in opposite direction which added ten minutes time to get to our station. This was brought up to staff and has not been addressed. Restaurant service staff is poor and slow. Did not bring what was ordered, , also we needed to keep asking staff for our order and for beverages. Food temperatures were consistently cold and under the required 160 degree safe food standards. We waited over an hour after we were seated and order was placed for our food to be served. Other people we talked with waited even longer. The premium restaurants had great food and great staff. Entertainment was excellent . Everything now has additional charges.It would be much better if they included everything and be upfront like other cruised do. We sailed out of NYC March 3, 2019. We still have not received a call from NCL regarding the cruise. Read Less
Sail Date March 2019
Let me start by saying I love to travel, especially to Caribbean islands. I particularly love vacations filled with nature, adventure and exploring new places. I've traveled quite a bit over the years, so I know that a big part of ... Read More
Let me start by saying I love to travel, especially to Caribbean islands. I particularly love vacations filled with nature, adventure and exploring new places. I've traveled quite a bit over the years, so I know that a big part of traveling is keeping things in stride and going with the flow. With this cruise vacation, however, my patience was tested even before getting on the ship. First the long line to drop off luggage, then the REALLY long line to go through security, then the line to check in, and finish that off with a line to get your picture taken and pretend you're having fun while still bundled in winter coats. Once on the boat my main complaints how smokey it is. The design of the ship is just terrible. They put the casino (where they allow smoking) in an open area around a 3-level atrium. And on these 3 levels are most things you'd want to enjoy on the ship--restaurants, comedy club, lounges, shopping, theatre, etc. The smoke is not contained at all, but wafts throughout these 3 floors. Complaint #2: The Garden Cafe. The very first morning of our cruise we went down to breakfast at 10:15 am (an unusually busy time, maybe?) and I just wanted to cry. The place was packed. The three of us waited a long time to get our food, but then walked around and around the place and could not find a place to sit. I was prepared to eat standing up, but then couldn't find any utensils to eat with (I later learned they're kept on the tables). People without any food were saving tables all over--a problem we also experienced with pool chairs, seating in the lounges, the theatre, you name it. This was one crowded ship. Another thing...I was thinking such a big cruise ship would have plenty of variety and I would be able to find enough things to eat. I normally eat a diet of mainly vegetables with a little meat. At breakfast there was not a vegetable to be found, unless you count the tablespoon of spinach in my omelet. It was pretty much a buffet of meat and sugar. On the positive side, the entertainment was really nice. "After Midnight" was absolutely awesome! Wow, what talent. I left wanting to see what else those performers might be able to do. "The Brat Pack" was OK. The staff talent show at the end was cute. The comedians were on board were great--Spencer James and Flip Shultz, as was Ben Nemzer, the magician/comedian. The Adele tribute artist (Chelsea something) was great. One suggestion for Norwegian: quit shining those strobe lights into the eyes of audience members! It happened at every show we saw in the theater. The overall vibe of the ship just wasn't for me. Maybe it was because this cruise spanned over New Year's, but there were so many drunk people everywhere. Surprising, since it seems it would be awfully expensive to get drunk on that ship! Also, I felt nickel-and-dimed. Extra $ for internet service, extra to use a Norwegian app that lets you text others on the ship while out at sea, extra for some of the entertainment and restaurants, $6 for a bottle of water from the bar, and so on. Read Less
Sail Date December 2018
This cruise experience was absolutely amazing. We had a very good time. The food was tremendous at every single complimentary restaurant. The buffet had so many different options. The shows offered were also very entertaining and well put ... Read More
This cruise experience was absolutely amazing. We had a very good time. The food was tremendous at every single complimentary restaurant. The buffet had so many different options. The shows offered were also very entertaining and well put together. The crew on board was so outgoing and fun. They all made this first time experience far better. Shout out to the washy-washy guy. I didn’t meet a single staff member that was rude or lazy. The activities onboard such as the water slides were thrilling and fun for the whole family. The private island Norwegian has is also very relaxing and beautiful. The cruise is for people of all ages. Seniors, couples, large families, new borns. The cabin was very modern and had a beautiful view through the balcony. It was a bit small like you would expect but it was still really nice. Overall we had an amazing experience with NCL and definetly look forward to sailing with them again. Read Less
Sail Date December 2018
This is my 3rd Norwegian cruise last 2 on breakaway. I dont prefer this ship for a few reasons 1. Deck space in pool area small and crowded 2. After midnight show was long and I struggled to remain interested 3. Dining in main hall was ... Read More
This is my 3rd Norwegian cruise last 2 on breakaway. I dont prefer this ship for a few reasons 1. Deck space in pool area small and crowded 2. After midnight show was long and I struggled to remain interested 3. Dining in main hall was meadeocure flavor and presentation really fell flat 4. Choices of dinning areas limited unless you want to spend a lot of extra $$$ and thise restaurants were not even busy 5. Limited hot tubes and tbey closed at 10pm 6. Dinning options after 930 are limited to mainly snacks and bar good and for days at port tnis is especially difficult to make dinner due to limited bus schedule on the island. Overall, I have failed carnival 1 time and Norwegian 3. I may choose a different cruise line based off of this experience. The pros... Cabin cleanliness, staff service, some entertainment, length at port Read Less
Sail Date September 2018
This was really our 2nd cruise. 1st was the Disney. 3 days. I would say the service and the amount of things to do on The escape was superior to Disney. We enjoyed the food, entertainment and the overall friendly staff. Everyone goes out ... Read More
This was really our 2nd cruise. 1st was the Disney. 3 days. I would say the service and the amount of things to do on The escape was superior to Disney. We enjoyed the food, entertainment and the overall friendly staff. Everyone goes out of there way to make you feel special. From the busers to the Executive Chef. We stayed in a family suite with bunk bed. Was very convenient. I’ve never spent less time in a room in my life. I am a pretty strict judge of things. You never see trash or a mess. Obviously the pools are a bit small to accommodate all those people. But the water park makes up for it. The ropes course was challenging yet fun. We saw a young girl faint on it. The staff was amazing. They got a standing o from the onlookers. I never once felt un safe. I wished they would have communicated a bit better on the bid for the upgrade. I probably would have just paid for more size. As far as Bermuda. Wow. 3 days is perfect. We tried 2 specialty restaurants. Food Republic. Sushi. Fantastic. A bit pricy. We also did Cucina. It was terrific, the kids loved the fresh baked bread. It rained for about 4 minutes our entire trip. It just happened to rain while we dined. We were covered but other guests were not so lucky. They went above and beyond, like the rain was our fault. The chef came out. Gave us dessert. Lots of families. Large groups. Went to an art auction won a bid. 12 weeks in an eternity to get your art. So that kinda stinks. Overall though it was a great vacation. Expensive. And the WiFi situation needs help. No way to communicate if you have to. When I go to high end resort I don’t want to be nickel and dimed for WiFi. Read Less
Sail Date August 2018
A friend of ours recommended this cruise, it was the worse cruise we ever went on. We went on about twenty other cruises on the celebrity and royal caribbean lines they always gave us very good memories but the norwegian escape left a very ... Read More
A friend of ours recommended this cruise, it was the worse cruise we ever went on. We went on about twenty other cruises on the celebrity and royal caribbean lines they always gave us very good memories but the norwegian escape left a very bad taste in our mouths, we wouldn't take another cruise on the norwegian , even if they offered us a free cruise, it was terrible.there were only a few things we enjoyed on this cruise, we attended a show it was called after midnight it was great, the cabin was nice and the cabin stewart was excellent. For the most part the employees were ok. On a whole everything else was bad, believe me we never felt down after any cruise we took except for this cruise on this norwegian escape.to add to our misery, my lady gloria wasn't feeling good so i took her to the medical center,she was their about three hours and charged us $2,365.68, that was the last straw. And we forgot to mention that it took over three hours to get off the boat. We're very unhappy about this cruise no good memories to reflect on like we had on the other cruises on the celebrity and royal caribbean cruise lines,.we can't wait for our next cruise on either the celebrity or royal caribbean, so we can erase those terrible memories on the norwegian escape. Read Less
Sail Date April 2018
Let me start by saying that we absolutely love Norwegian and the Escape has always been our ship of choice. This past cruise however was a bit disappointing. There were a few things that really stuck out to us and really prompted me to ... Read More
Let me start by saying that we absolutely love Norwegian and the Escape has always been our ship of choice. This past cruise however was a bit disappointing. There were a few things that really stuck out to us and really prompted me to write this review. I'll start with the good. Embarkation and Debarkation were a breeze. We arrived at the port at 11am and were on board by 11:15. At the end of the cruise we left our room at 9:00 and were in a taxi by 9:15.Our balcony cabin was beautiful and we had great service from our room steward. We did specialty dining at Teppanyaki, Cagneys and La Cucina and they were fabulous as always. No complaints there. The buffets were good and we ate at Taste and the Manhattan Room as well. All positive experiences. We saw some great comedy on the ship as well. Keith was absolutely hilarious and I would highly recommend checking out his show. We checked out Beau Tehana at the District a few nights and he was great. Very interactive and he played great music. Definitely check him out if you get a chance. Now to the not so great. We have always loved NCL for the entertainment. This cruise was the worst we've seen. Our Cruise Director Scott was boring and awkward. Not much of a personality. He wasn't visible and was always very odd He didn't host the main pool game or a lot of the other games in the Atrium. We only saw him once getting off/on at port which I found odd. He never engaged the audience and without King or Terry nobody would have participated in anything. We've cruised with several really great CD's and he didn't even compare. Tyler Gray was always our favorite and seems that ever since he left the Escape the entertainment has suffered. This cruise also didn't do a lot of the normal Norwegian games that everyone loves. There was no "Miss Norwegian" and the sexy legs was also underwhelming. We typically love sitting and watching Karaoke as well and both nights that we went there were no singers so we left within 10 minutes. Another issue we saw was the DJ. He really only played Latin music that nobody knew so the dance floor was always open. We only heard the Cupid Shuffle once and we didn't hear The Wobble the entire week. These two have always seemed to by main stays but they were definitely missing on this one. Even at the Glow Party when everyone was up and ready to party they played about 5 songs that everyone knew and then switched to Latin music and everyone cleared out, really disappointing. The 80's party was pretty average and Norwegians Night out as well. Nothing super memorable. Another thing to note if you plan on cruising the Escape is the pool chair situation. We had to get up to get chairs WELL before 8am or they were all gone. We did have an older crowd on this ship and they were up super early taking up all the good seats. NCL is also now tagging chairs with times and removing your belongings within 60mins. A little annoying when breakfast can easily take longer than this and then you're without a chair for the entire day. Overall we didn't have a horrible cruise but we definitely didn't have a memorable one. The Entertainment has definitely changed on this ship and it was well below our expectations of a NCL cruise. Read Less
Sail Date April 2018
The Escape is a fairly new ship and is very nice and has a luxurious feel. This is nicest part of the cruise. There is no dought that this ship is way over crowded. There is major lack of deck and pool space on this ship. When building ... Read More
The Escape is a fairly new ship and is very nice and has a luxurious feel. This is nicest part of the cruise. There is no dought that this ship is way over crowded. There is major lack of deck and pool space on this ship. When building these ships they have taken away pool and deck space to add special features like water slides and rope courses. Those added features are nice but in the process used up to much space that should have been used for another pool. The ropes course is billed as the largest on the sea. It also takes up a large amount of deck space. This is suppose to be an added feature for the boat. However the days at sea when you would like to use these features it was closed because its to windy on deck. So on days when the decks are the most crowded you can’t use it. 4200+ passengers onboard and one adult pool and one kids pool. The food was what I would consider average at best considering our previous cruising experience. The free style dinning is a nice concept, but almost impossible to make reservations for a party of four weeks in advance of the cruise. If you wait until you are on the cruise to make your reservations you will be eating after 9 pm every night. The specialty restaurants on board had better food than the main dinning room however it was not as good as the main dinning room of other cruise lines like Royal and Disney. There maintenance staff needs help. During the third day on board our toilets in our stateroom stopped working for more than 36 hours. What ever was wrong affected 50 staterooms. Not a fun when you have to run up three decks every time you need to go to the bathroom. This is where there customer service completely missed the mark. There was no help from them at all. No sorry for the inconvenience or compensation of any type. After it was over all we received was a note reminding us not to flush anything but toilet paper. This but a major damper on our cruise. Overall customer service was lacking. NCL adopted service fees instead of tipping. I understand the reason behind this but it seems the staff is not interested in doing anything to please you or help you. In our previous cruises our room attendant would introduce themselves the first day and check with us everyday if we needed anything. We went this cruise and never even met our room attendant. Bar service was very slow and the drinks were not made constantly. The way a drink was made from one bartender tasted completely different when made by a different bartender. Many of the wait staff in general seemed to strugle with the English language. I have done 7 other cruises and never had so much trouble ordering food or drinks. With a ship this big the problems even extended to the shore exersions. To many people packed into one group. We did a sail and snorkel on a cateraman that normal held 75 people. They put 92 of us onboard. Then when we were ready to snorkel they did not have enough mask and fins for everyone. After complaining to NCL again they did nothing. We tried NCL hearing it was very nice and a step above many of the other cruise lines. We found this not to be the case. It is several steps below other cruise lines. My family will not cruise with them again. Read Less
Sail Date March 2018
Our cruise was great! Only downer was we went during spring break and there happened to be a senior trip on board too. Which is fine but, there were a lot of drunk 18 year olds that were not fun to dance near during the theme nights. I ... Read More
Our cruise was great! Only downer was we went during spring break and there happened to be a senior trip on board too. Which is fine but, there were a lot of drunk 18 year olds that were not fun to dance near during the theme nights. I wish there were more activities that target 30 year olds. There were a lot of activities but we never seemed to find anyone around our age range. Also, we went on the Dunn river falls with bamboo beach club excursion. It was a lot of fun except it just felt PACKED at the falls and very very rushed. We kept getting told to keep moving so we didn’t get an opportunity to really take any nice photos in front of the falls together. The service was outstanding and ship was always super clean and easy to navigate. At one point my Apple Watch fell out of my beach bag on the ship. It took the security team only a day and a half to track it down. They made me super happy and I was impressed how on top of it they were. I was happy to end the trip on a happy note! The shows were ALL super amazing. Our favorite being Brat Pack and Company Men. The pool was nice to have the ledge to sit on. Drinks were pricey- only regret was not getting the drink package. The library was one of our favorite spots! I had a allergic reaction to my sunscreen and couldn’t go in the sun so it was fun to be able to play card and board games and meet others. The books in there all looked brand new too! Everywhere we ate the food was exceptional! Our favorite was garden cafe of course and Food Republic. Ronin (washy washy guy) always made us smile and laugh as well as our room steward Chotbal was amazing! Working in the hospitality industry too I was quite impressed with all the environmentally friendly features they had onboard too. Like the electricity turns off in the room when you leave, the rooms don’t have trash bags, the stewards use paper bags to dispose trash, you need a key card to turn on the lights and outlets in the room, you have the option to reuse towels, and they don’t use plastic travel size bottles for shower things. They actually have soap dispensers in the shower which was really cool. Overall the cruise was fantastic. We hope to go again soon! Read Less
Sail Date March 2018
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Service 3.0 4.0
Value For Money 4.0 3.7

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