My sister and I chose this cruise line because we heard so many positive things about it and we liked the Itinerary. We have both cruised with other cruise lines and we heard that Oceania is a step above all these with a higher end service and food. We didn't realize that with a smaller ship you get less entertainment and also less choices for things to do during the day. The people that travel ...
This was our sixth cruise and after reading the celebrity board and reading all of the cheerleaders' reviews we were very excited to try celebrity and especially the summit. People raved about the food, service, and ship. They said it was the best of the fleet. Well, if that is their best they are in serious trouble.
The staff was very friendly, but they must be stretched very thin. It was ...
To make a long story short, we took this cruise thinking traveling up the coast in Autumn would be a beautiful experience, with the changing of the leaves and the bright, crisp air. However, the weather was very bad; it was cold, rainy, windy and foggy.
Our "adventure" began when we had to stay an additional night in the departing city of Boston because our ship was stuck in Halifax due to bad ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi! Thank you for leaving a review. We are disappointed to hear that you were unable to visit Martha Vineyard and Bar Harbor due to the weather. We will pass your feedback along to our team....
We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...
We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...
We had to cancel a Viking Alaskan Cruise due to health issues and found a suite available on this ACL New England cruise. We were disappointed and left the ship early. August is a bad time for Maine. It was too hot to enjoy off ship excursions. A fall or spring trip might be a better choice. The ship itself, I believe, is about 5 years old. We had trouble with our balcony door lock. We weren't ...
Not since our first four-day cruise in 1985 on the Star Ship Royal in the wake of a hurricane have we been more disappointed. We have traveled all over the world on many different cruise lines but have never been more disappointed than in American Cruise Lines. The cruise experience with American did not have the value we expected for the price we paid. This was our first experience with American ...
We stayed at Wharf hotel. the ship sent over 4 buses......three were very old without any mike. Most of the folks were 65 to 96 and needed help just to climb in these buses that did not lower to the curb. We wait a good hour to get on and have all our bags put on. The air conditioning was not working and it was in the 90's. After a tour we finally got near the ship but had to wait for other buses ...
I was a big time lover of NCL before this cruise. The crew for the most part didn't seem happy to be there. Majority of the crew would walk by without smiling or saying hello. When we were on the Star everyone was happy and everyone said hello, what a difference.
We never saw our cabin steward until day 3. I had to leave him a note on day one to please clean our bathroom as it smelt like ...
This was a repositioning cruise ending in New Orleans. Perhaps this may explain the apparent lack of knowledge by the personnal staffing the main desk regarding general information about the next(s) port.
This ship is in need of a re-fit and I understand one is forthcoming in the next year. Our outside cabin had carpet which was stained from what it appears to have been a water (salt?) leak. ...