I never thought I would be disappointed on a cruise BUT our cruise on Serenade of the Seas earned that title. The ship needs an update and in an overhaul approach. We booked an interior stateroom on the 7th floor and decided to bid on an upgraded room. For 380 dollars we were “upgraded” to the 2nd floor (the bottom of the ship”) with a porthole the size of a pie. We could only access our floor ...
My husband and I were excited to celebrate our 40th anniversary on a cruise to New England and because of the internet description we thought American Cruise Lines and the American Star would be a good choice. The cruise dates were September 9th through the 16th.
We were disappointed from the moment that we walked on to the boat we noticed that the boat was older and in poor condition.
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We chose this cruise because it traveled to places we’d never been before. We are still on the cruise as I’m writing this and we’re not very happy. The food at the Lido buffet is absolutely terrible and that seems to be the consensus is most of the passengers we’ve spoken to. The only very good food on the ship is at the Pinnacle Grill but there is a hefty surcharge and reservations are difficult ...
We chose this cruise because we thought we would see fall in Canada. We had to change rooms because of the smell, food was atrocious, I was run into at the casino by a staff member, nothing to do at the ports, and came home with covid x2. This is not the Royal Caribbean of the past. Crew members smelled like smoke. The comedian told a viagra joke which we did not find funny. I could not ...
My DH and I chose this cruise since it was leaving near our home port of Boston. We knew the ship was older but since it had been amped in 2019 decided to give it a try. The ship itself is in pretty good condition considering it’s age. The cabin was spacious and clean if a bit outdated. Embarkation was not difficult and we were aboard quickly.
When we boarded we entered deck 4 and asked where ...
Most of the food was not fit for wild animals. The eggs Benedict was a hard boiled egg on an english muffin that I couldnt cut with a knife. The hollandaise sauce was a cold goo. The buffet was disgusting and always a line. Never any clean tables to eat at, we had to clean our own or sit outside in 45 degree weather. All of the tables and bar surfaces were dirty with rings from glass and plate ...
The first issue was the fact that we got rerouted to Portland Maine for a day (which I could drive to from NH any day for an hour and a half). So we really only had two days in Bermuda. The first day we had a good time at horse show bay. The second day we went to a beach closer to the cruise ship since we had to revised by 4:30 to make it back before leaving. The beach was suppose to open at 9 and ...
My wife and I chose this last minute cruise since she had never seen Canada. We are frequent cruisers of the Caribbean and thought this might be a nice change. The ship is fairly small and the clientele for this cruise is definitely older.
The food was good on the cruise. The best part for us was all the food is actually served even on the buffet. Was nice to not have other guests ...
Where to start, and apologies in advance for the length of this but when you are spending this amount of money knowing the line and ship is critical. First, we are experienced cruisers having been on Holland American, Celebrity, Royal Caribbean, Viking and Brendan. This was our first and last cruise on NCL. It started before we sailed. We actually chose the cruise based on the Maritime ports we ...
I wanted to take my elderly mother on a calm cruise as a cruise was on her bucket list. When I boarded the ship I ask if I could rent a wheelchair for my mother I was declined do to the face I did not make arrangements when I booked the reservation. I didn’t think we would need one 3 mo prior to the trip. I was spoken to TERRiBLE by the security personal. After we boarded the ship an after a 2 ...