183 Boston Senior Cruise Reviews

No flights, time of year & length. NCL always does a nice job W/ value & friendliness. Decent perks for Latitudes members. Specialty dinning was excellent, we ate at Cagney's twice La Cucina twice, Tepanany and Orchard ... Read More
No flights, time of year & length. NCL always does a nice job W/ value & friendliness. Decent perks for Latitudes members. Specialty dinning was excellent, we ate at Cagney's twice La Cucina twice, Tepanany and Orchard Garden twice, celebration our 31st anniversary at Cagney's with cake provided by the Gem,,,nice surprise. I am unable to walk long distances so we like the Jewel class ships or smaller. This was a problem at two ports through no fault of NCL. We were unable to go ashore in St Thomas or St Martin this time do to a lack of shuttle service at the piers, big disappointment since they are two of our favorite islands for different reasons. Another problem that wasn't the cruise lines fault was at the terminal in Boston. After disembarking they made us go outside the building where there was no protection from the 21 degree wind chill while awaiting our transportation. Many, including handicapped and elderly were huddled in the restroom and it's entryway shivering for up to and over an hour, almost criminal! Must also be hell in hot summer weather. As a result I doubt we will ever leave from Black Falcon Boston again. It made NYC piers and Cape Liberty seem almost luxurious. Read Less
Sail Date October 2019
We just got back from the Canada New England cruise. I will start out with our meals at night, they were absolutely delicious-every single night from the appetizer to the dessert. Also, we had exceptional service from our waiter Ikadek ... Read More
We just got back from the Canada New England cruise. I will start out with our meals at night, they were absolutely delicious-every single night from the appetizer to the dessert. Also, we had exceptional service from our waiter Ikadek and his assistant Marcos. They both had had great sense of humor, and had great attention to every detail, we always looked forward to seeing them at mealtime. Next our room attendant was Shawn and our room was cleaned twice a day with the cutest little towel animals on our beds at night. We ate in the Windjammer at breakfast and lunch and so many choices and everything we had from the waffles, ham that melted in your mouth to the carved meats for lunch and also hotdogs and hamburgers. The shows at night with the dancers and singers were Spectacular!! Those people are really talented. Now for the reason we will forever cruise with Royal Caribbean, one of the days Nick, the Activities Director, had all the veterans meet in one of the bars to meet each other and tell what branch of service and a little about what they did, that was so special, and if that wasn’t enough, on another day, they had all the vets meet in the Centrum and had the band the song for each branch of service and at the end they played God Bless America. There was not a dry eye in the house. I told Nick, “I will Love You Forever for doing this.” Read Less
Sail Date October 2019
Serenade of the Seas Cabin 1050 suite I was concerned about the food as many reviews indicated that the food was not good. We did not find that to be true at all. I travelled with 3 other family members (all adults) and the suite ... Read More
Serenade of the Seas Cabin 1050 suite I was concerned about the food as many reviews indicated that the food was not good. We did not find that to be true at all. I travelled with 3 other family members (all adults) and the suite was comfortable for 4. The tub is quite high for elderly travelers but, we knew that before we travelled and we were able to adjust. The juggler and comedians were very funny. The other ship entertainment was quite good as well. Unfortunately, the singers fell short of what I have come to expect. I feel bad as I know they train hard but, their voices were not as polished or professional as I expected or heard on other cruises.That is what brings down my entertainment rating. The other entertainment and games and shows were very good. The dining staff and food and chef and wait staff and head waiters and maitre d etc were unbelievably great and we felt like we were the only group in the room. They went way over and above for my 90 year old mother and showered her with attention and helped her with her wheelchair. They also spoiled my 24 year old daughter who is vegan. It was as if she had a private chef with the amount of attention she received and they went way over and above to accommodate her needs. We ate in Chops Grille for breakfast as that was a suite perk. It was very good and hardly any other travelers were there. We ate in the main dining room or Windjammer buffet for lunch. Both were great and plentiful with a good variety of options. We had appetizers and drinks in the concierge lounge and ate in the anytime main dining room for dinner. The excursion we did was the Devils Island Snorkel. The crew was great but, the kayaking was quite limited as to where you could go and you could only use it for 10 minutes at a time. People who snorkeled enjoyed it. We would just ask about how far and how long we could go in the kayaks next time. I would recommend this cruise. Read Less
Sail Date September 2019
I have been on 5 cruises previously with 4 different cruiselines (including Disney, Princess, and Royal Carribean). My experience on Norwegian Gem was by far the worst. 1. The stateroom is poorly designed, with no outlets near the ... Read More
I have been on 5 cruises previously with 4 different cruiselines (including Disney, Princess, and Royal Carribean). My experience on Norwegian Gem was by far the worst. 1. The stateroom is poorly designed, with no outlets near the head of the bed. Family members with CPAP machines had to run extension cords across the entire room to be able to use their medical device. 2. Stateroom did not seem fully stocked. I found out halfway through the cruise that hand/body lotion is readily available but was never stocked in my room for no clear reason. 3. The food was one of the biggest disappointments. Many dishes came out cold, and the portions for the appetizers are laughable. The food taste was mediocre at best. In particular, the quality of the food at Orchid Garden is not tasty at all. The buffet has poor variety. Despite having a large space, each food station is duplicated, so there is really only half the selection. And attempts at cost-saving were obvious... other cruises have smoked salmon, and this cruise had salmon spread. The tikka masala was always some vegetable rather than chicken. Just a few examples. 4. Having to tender to ports is terrible, and I left with the sense that my cruise experience was diminished due to cost-saving decisions by the cruiseline. 2 ports were cancelled due to weather preventing safe use of tender boats, but other cruise boats were able to dock at those ports on the same day as their cruiselines booked the pier rather than resorting to using tender boats. At one of the ports we actually made it to, delays in the tendering process led to our group having to wait 3.5 hours after our arrival time to actually make it onto a tender boat, so the time available to actually enjoy the port was lessened. 5. When ports were canceled due to weather, the cruise staff revised the activity options. But all I could see were more sales and charged activities (wine/whisky tastings). It's bad enough to miss out on a port, but then to have the cruiseline only open up activities that you have to pay more for is ridiculous. 6. My cruise benefit was to save $50 per port on shore excursions, and I was unable to use that benefit as half the ports were canceled. I had unused "non-refundable" credit that I asked be applied to the service charge since I was unable to use it on a shore excursion, and I was told that wasn't allowed. If a port is canceled, I would hope the cruiseline would go out of their way to try and improve the experience rather than make it more frustrating. 7. The cruise staff was overall friendly but one staff member (female cruise staff member from USA) was rude. She was managing elevator use while it was restricted for 4 hours due to tender boats. 8. The layout of the boat is poorly planned. With disabled members in our party, it was frustrating to have to take elevators up to a certain floor to walk across the boat and then take another elevator down to get to the main dining hall (which is a location we needed to get to 1-2x every day). Read Less
Sail Date September 2019
I was attracted to the Boston departure in early September 2019, I wrongly thought we would enjoy more pool time and sun - instead we dodged hurricane Dorian and missed Bar Harbor and Halifax on our first leg. The service was ... Read More
I was attracted to the Boston departure in early September 2019, I wrongly thought we would enjoy more pool time and sun - instead we dodged hurricane Dorian and missed Bar Harbor and Halifax on our first leg. The service was outstanding, the ship was easy to navigate, and public areas and activities were never crowded. The late show in the theater was never more than 2/3 full so you could show up last minute and get a great seat. Guests were older than other NCL cruises I have taken, with average age approx. 70. The itinerary was not as exotic and kids were back in school, so maybe half dozen kids onboard, few if any Europeans or Asian tourists, 80% US and 20% Canadian. The entertainment surprised me, the dancers and singers were just outstanding on the first leg - a new cast came on the second leg from Quebec to Boston and they were excellent also. The comedians were very good, but the cover band and solo musicians in the lounges were just average. Unfortunately we had very few sunny days to enjoy live music at the pool in the late afternoon. The late evening bars and entertainment are hardly attended, literally no one came to karaoke. Not the cruise for those who like to party. While the service on the ship was excellent, the dining room food is just ok. I started eating KETO and the protein choices in the main dining rooms are limited. After 14 days in the same dining room without carbs I paid for specialty dining on my next NCL cruise. Overall, sort of like a floating retirement home. Very good value for money if booked last minute, staff and ship are first class. Read Less
Sail Date September 2019
This was our first cruise. We always wanted to see the beluga whales in the st.lawrence seaway and to see Nova Scotia and PEI. This sounded perfect. Unfortunately, due to hurricane Dorian, two of the stops were rerouted and we ended up ... Read More
This was our first cruise. We always wanted to see the beluga whales in the st.lawrence seaway and to see Nova Scotia and PEI. This sounded perfect. Unfortunately, due to hurricane Dorian, two of the stops were rerouted and we ended up spending an extra day at sea. That was out of NCI’s control we understand. But the ship went thru the st.lawrence seaway at night, so no belugas to speak of and we arrived too late in sanguanay to go on an excursion to see them. I would have expected NCI to plan that better. As far as the cruise itself went, we enjoyed it but there were things that weren’t so great. Like paying for an all inclusive drinks plan, but having to pay extra for coffee and tea. And the WiFi was ridiculous. We paid an extra $170 for the week for ONE device. Another annoyance was constantly being upsold on everything. There were good things too: dinner at the extra cost restaurants was great. The spa was beautiful. The housekeeping staff made ship sparkle. Our cabin attendant, Berlin, was friendly, conscientious, and super helpful. All in all, maybe we’d try another cruise, but probably with another cruise line. Read Less
Sail Date September 2019
We went on the Grand New England Cruise offered by American Cruise Lines and enjoyed it very much. The Lobster Bake in Rockland, ME was wonderful...from music to our lobster. In fact, we found every port interesting especially visiting ... Read More
We went on the Grand New England Cruise offered by American Cruise Lines and enjoyed it very much. The Lobster Bake in Rockland, ME was wonderful...from music to our lobster. In fact, we found every port interesting especially visiting the Portland, ME Lighthouse, and the excursions we signed up for (Lobster and Lighthouse in Camden, ME and Schooner Sail in Gloucester, MA). We found the ship and our stateroom very clean. Weather made it impossible to tender at Bar Harbor, but safety of passengers should be the main concern which it was. The food was delicious and we were thrilled with all the seafood offered. The waitstaff, for the most part, was excellent. The crew was very friendly and attentive especially our Cruise Director. We also enjoyed the on board Historian. This was our first cruise experience and would go again with American Cruise Lines. We met some wonderful people and will have great memories. Read Less
Sail Date August 2019
This was our best cruise ever. We decided to allow NCL to handle our air and pre and post hotel for this cruise. They truly made this an all-inclusive vacation. We sailed out of Boston and spent a day before and a day after the cruise ... Read More
This was our best cruise ever. We decided to allow NCL to handle our air and pre and post hotel for this cruise. They truly made this an all-inclusive vacation. We sailed out of Boston and spent a day before and a day after the cruise there. We love sailing out of Boston, it is a much better embarkation than New York. NCL air sent us a list of what to expect for the all-inclusive cruise and they delivered exactly what they promised and more. They scheduled great flights both ways that were at appropriate times not too early for departure we arrived a 1:30 and the return flight was at 3:30 which gave us a leisurely morning in Boston. I did the math on the flights and we would have paid just under $800 for the tickets for which we paid $99 each. There seems to be some confusion online about how this works but if you can read and just trust that NCL is going to take care of you it all works fine. You won't get the flights until a few weeks before. But once you do, they are your flights and you have to get into the airlines website and choose a seat. You can then upgrade if you like, which we did. The airlines were Delta and American - one was direct, and one had one stop. Once purchased they are your tickets. It was a good experience on this cruise, but it didn't stop there. When we arrived in Boston, just as the info stated, an NCL representative met us at baggage. She was wonderful lady from Boston wearing an NCL bandana. She was there to meet only us. She loaded our bags on a cart and contacted the hotel van to pick us up. She waited with us until the Sheraton Airport van picked us and our luggage up. (about 15 minutes). While waiting she told us some things we could do while in Boston. It is nice arriving without having to figure out where to go next! Upon arriving at the hotel, we were literally greeted with a red carpet. We were immediately checked in and given access to the hotel. It was early. They gave us a gift bag with treats and water. The check in hostess provided us with info about the shuttle and how to get around. We were a little concerned at first as the Sheraton/Airport is outside of Boston, but there are some perks it is beside a shopping center which we found was a great place to pick up things for the cruise and really just shop if you like. There are several restaurants there as well and one in the hotel as well as a bar. They also provide free service to the subway/train to Boston. We checked in and took the shuttle to the train. It takes about $6 per person to go and return on the train. We went to the Aquarium stop from which there is a lot to see and do. We returned that evening and all we had to do is phone the hotel and they dispatched a van for us - about 15 minutes. They even verify the arrival by text just in case the driver cannot find you. They will also transport you to local restaurants as well. The breakfast at the Sheraton is good as well. Everything was included in our cruise price including tips. We were told at check in to be downstairs at about 11:30 for our transportation to the pier. Which at first concerned us as we usually like to board early. But we decided to just go with the flow. We checked out about 10:30 after breakfast and waited for the "ride" to the ship. While waiting we noticed a limo arrive and thought someone famous must be staying here. Surprise they transported us to the ship by limo. It was the best trip to port ever. A BMW limo with free Wi-Fi, snacks and water. We could’ve actually just driven around for a while. We were dropped off right at the door of the port and never touched a bag. (The tips were already included) For embarkation we processed through security in about 10 minutes and then the line at registration took about another 5 to get to the agent. After the presentation of all the docs and taking pictures the agent said you need to follow me. We followed him behind the priority boarding curtain and met our Concierge, Anoop. We were afforded priority boarding and given access to a concierge for the entire trip. We were in Cagney's eating a great lunch within an hour of arriving at the pier. This was the best embarkation ever! It really could not be better. We were finally on the ship and just had to do what NCL had planned for us all we had to do was get to the local airport on time. 5 stars!!!! This was our first time on the Gem. Though we have spent a lot of time on the Dawn over the past year as well as some of the bigger ships. The Gem is slightly bigger than the Dawn. There is a Great Outdoors much like the Sun and the Sky. The buffet seems to be a bit larger and is only on one side. We stayed in a balcony room 10128 which was a great choice, very near the stairs with easy access up and down. The cabin is slightly bigger than the Dawn, well at least a little more storage. It was clean and always kept that way by our steward. We only had to ask for Ice in the Ice bucket once, which was automatic after that. Dining on the Gem was GREAT!!! The breakfasts in Moderno each morning were really a highlight. We could’ve eaten lunch in Cagney’s each day but wow we were so stuffed! We dined in Le Bistro, Cagney’s, Moderno, The Grand Pacific and Magenta. They all were excellent. In fact, the Grand Pacific had the best wait staff on the whole cruise. This is the free restaurant. Magenta was a little too crowded but was okay, so if you hate crowds sail away the buffet is literally better. The one issue with dining was in La Cucina. It was nice looking facility however the experience was because they booked multiple large parties in too small of a space. It was raucous to say the least. We just skipped dessert and went to the bar. The concierge found us almost immediately and did admit that they knew it was too loud and they were working on it. My suggestion - don’t eat there!!!! Maybe then it could be really fixed! The buffet was good as well as the great outdoors. We did usually stop by the great outdoors before bed for a snack. The coolest dining experience on the Gem was the barbeque they prepared everyday on the pool deck. It was very safe and was awesome. I thought at first, we would never get anything to eat there but it was so fast there really was never a wait. This really was a unique experience. 5 stars!!!! And on the last day at sea they made the largest Black Forest Cake at sea. We found the Whisky Bar to the best, Zoran was a great bartender even when he had to explain to people that a Whisky Bar is not where you go to order a Margarita. He went next door an made them one. Bar service overall was 4 stars. A few times it seemed to be understaffed a little on the pool deck, but a good job. The entertainment on the ship was excellent as we have grown to expect from NCL. There was guitar Karaoke/tracks performer that we really did NOT care for. However, it seemed a lot of people liked tracks and pitchy, so they had something to go listen to. The biggest ISSUE on the whole cruise was in during the “White Hot” or “Glow Party” and yes, I know NCL is trying to rebrand it which is another issue. But, for some reason they had it inside and it was too packed and the allowed the youth to come after they had already had one especially for them. It was literally dangerous on the dance floor. Not sure who is responsible for this --- It was a beautiful night outside at the end of July leaving Bermuda. So, it was not a weather issue. THIS NEEDS TO BE TAKEN CARE OF! If they do this again, I will NEVER attend! I do not wish to get into a fight which almost happened as there was so much pushing around! I might mention there was also NO security present. Drinking and an overcrowded dance floor party is really a bad idea. My wife is small I had to shield her from the parents with kids hanging in the air and teenagers jumping into her. Bermuda is a great place to cruise it was 2 nights and three days in port. There is nothing near Bermuda so that is difficult to change. Bermuda is very safe compared to many other ports. The White-Hot Party Sunset Cruise offered by NCL was Superior. The same company did a cruise for snorkeling when we arrived. It is called Rising Son. We did another Sunset Cruise it was okay. It was cloudy and no I don’t blame the company on the weather. The ones from Rising Son are much better!!!! I got to drive the catamaran on the way back to the ship. We did book and off ship Food Tour in Hamilton for lunch. It was good, however too HOT! On the last day we took an NCL tour to Tobacco Bay. This was a great excursion. The snorkeling there is good especially if you have a wife that is not a strong swimmer. We went on a short historical tour and walked there from St. Georges. Probably a mile – though they will transport you if necessary. There was a lunch and we snorkeled for hours. There were so many fish right off the shore. Of course, the feeding of French fries probably contributed to this. I was caught in a true feeding frenzy once, but it was cool. We traveled back to Boston and we had the same treatment in reverse because we decided to stay a day later before going home. Boston is a great place to visit, lots to see and do for everyone. If you want a great local seafood experience check out Salty Girl. You will probably have to wait but it is worth it. We had limo back to hotel and a great time waiting to go home. This was a true all-inclusive cruise. I am not sure how it could really be much better. NCL free air and lodging the day before or after is a great deal and a wonderful experience. Just booked the next 3 with those included. Read Less
Sail Date July 2019
Well my daughter and son booked the cruise months ago. My husband booked it for us a week before he passed away! My children & doctor thought it would be good for me to go and he would want me too! well everyone was right it was good ... Read More
Well my daughter and son booked the cruise months ago. My husband booked it for us a week before he passed away! My children & doctor thought it would be good for me to go and he would want me too! well everyone was right it was good for me. I felt he was there with us! I asked my sister to go with me, so she was my new roommate! I enjoyed watching my grandchildren at the pool going down the slide, the shows were awesome, the newly wed game, deal of no deal, the restaurants very good! So many choices, the food excellent! I took my two granddaughters to the spa and had there hair braided! And we tried out the casino too! I can't say enough about the staff! our steward manuel was wonderful, taking care of our room, making cute towel animals and if you needed anything he would get it. Diana in the buffet very helpful, always offering to carry are food to the table. And you have the best cruise director in luz and assistant joey! I could go on and on! We also saw one of my granddaughters swim with the dolphins. Then my sister and i did a bus tour of the island of bermuda! I had flown there with my husband in the past. So all and all a great vacation i was relaxed. A much needed one. I would recommend a cruise to anyone! Read Less
Sail Date July 2019
It was for our Son & Daughter-In-Laws 30th Anniversary. We went with them and our Daughter and Son-In-Law, so there were 6 of us to celebrate. Our cruise started out with our Daughter-In-Law volunteering us for the married over 50 ... Read More
It was for our Son & Daughter-In-Laws 30th Anniversary. We went with them and our Daughter and Son-In-Law, so there were 6 of us to celebrate. Our cruise started out with our Daughter-In-Law volunteering us for the married over 50 year couple at the Not So Newlywed Game. It was fun to do it with the love and support from our married children. From that moment on we were referred to The Campers by anyone who was at the show, we could not get on or off an elevator without a funny comment. It made the whole week fun. The food was delicious and there were plenty of choices, I was disappointed that escargot, filet mignon, and lobster tails were not offered. We had the creme brulee after one dinner but it was not offered again, it is one of our favorites and it was delicious. We enjoyed the selection at the Garden Cafe, it was always stocked with fresh food, clean and neat. The personnel were friendly, helpful and nice. We also went to the Grand Pacific on embarkation day but did not go back as our stateroom was forward and it was a long walk. We enjoyed our dinner at the Orchid Garden, the food was also very good. Our favorite's were mid ship at O'Sheehan's and Magenta. Less crowded, always friendly and the service was wonderful. O"Sheehan's was a relaxing place to hang out for the shows in the atrium or just sit by a window to watch the ocean go by. Or just sit on our balcony and relax. We had a really good time with our family on this cruise. Read Less
Sail Date June 2019
I've always wanted to travel to Bermuda, but hotels are pricey. This cruise gave us the opportunity to check out the island without making a commitment. Bermuda is a wonderful island with pristine pink sand beaches, western food and ... Read More
I've always wanted to travel to Bermuda, but hotels are pricey. This cruise gave us the opportunity to check out the island without making a commitment. Bermuda is a wonderful island with pristine pink sand beaches, western food and conveniences and everyone speaks English fluently. the island is exceptionally clean—a very nice contrast to the Caribbean islands. People are friendly and helpful. Sadly, we didn't get enough time to explore it in depth as we wasted half a day on the port tour which was a waste of time. We also did the full day island tour. This tour was a good idea for first-timers. Norwegian Gem is a beautiful ship.The staff are friendly and accommodating. Reynaud and Gavin were wonderful attentive servers in the Grand Pacific and Shirley was awesome at helping me manage my dietary issues. The French Bistro is probably the best kept secret on the ship and Stanislav does an amazing job of keeping this restaurant humming. We ordered the filet mignon and it was beyond superb. If you can't get into Cagney's, be sure to get a table here. Also kudos to the girls and bartenders in the Martini bar. Great friendly service and very prompt. I don't know how they keep so many orders straight. Our complaint was with the maintenance department. They were painting on Deck 13 and the fumes were coming down into our cabin, spoiling our ability to enjoy our beautiful room. We complained constantly throughout the week but nothing changed. They kept painting. I ended up with a very sore throat and sinus problems. One day the a/c was not working. This was repaired in a few hours. We were on Deck 11 under a dining area. At night the cleaners banged around waking us up. Again we complained. It helped a bit, but didn't stop completely. Our sleep was interrupted. This department gets a grade zero in their customer service. RE the casino: we don't appreciate smoking being allowed in the casino. I'm sensitive to cigarette smoke. In Canada we enjoy non-smoking casinos. This casino didn't make any money from me. In general most general areas are quite crowded, but good staff ratios made for expedient service. I looked for a pilates or yoga class, but didn't see one listed. Overall the cruise was wonderful. Read Less
Sail Date June 2019
Although my husband and I are not first time cruisers, this cruise was the first for us in a few ways: our first cruise with NCL, first time for both the Flynn Cruiseport in Boston and Bermuda and first time for me traveling with mobility ... Read More
Although my husband and I are not first time cruisers, this cruise was the first for us in a few ways: our first cruise with NCL, first time for both the Flynn Cruiseport in Boston and Bermuda and first time for me traveling with mobility issues. Overall we had an enjoyable cruise. The Gem is a lovely ship and Bermuda a wonderful destination. We had beautiful weather for the most part and calm seas. The stateroom services by our cabin steward, Christian Paz, butler, Joaquin Dumipig, and concierge, Anoop Bhanu were exceptional. The Boston Cruise Port was convenient for us as we could drive there. The traffic at the Port is heavy, but we managed to sort ourselves out and use the parking garage and shuttle to deal with the car. Embarkation and disembarkation were made easy for us as because as Haven cruisers we bypassed the general lines which did seem to be congested. We also had a private waiting area and were then escorted onboard to Cagney’s for lunch while we waited for our cabin to be ready - only one of the perks for Haven level passengers. Dining and drinking: Our promo package included 3 free specialty restaurants. We chose Moderno, Le Bistro and La Cucina. All three were superior to the MDRs. I loved the escargot at Le Bistro, but overall we found that La Cucina was our favorite. We found that the MDRs had problems with getting food to the table hot, or sometimes even warm. We gave up at our second night at Magenta when both the appetizers and entrees were cool to the touch. I will give credit to the manager for coming over to try to offer us something else, but it was too little too late. We also enjoyed having the promo Unlimited Beverages package. Entertainment: We saw three shows at the Stardust Theater: the Welcome Aboard Show, Swing and Duo Wings - Aerial Acrobatic Show. The production band was especially good. We didn’t attend musical offerings in other venues as we found them to be excessively loud. At one point we decided to have dinner at O’Sheehan’s, but turned around as the music in the Atrium was too loud, and the singer sounded like bad Karaoke. Turning up the volume for a dance party is welcomed, but not in venues where you would like to carry on a conversation. Spa: I used the spa to get my hair shampooed and blown dry and had a manicure. Yes, it’s pricier than at home, but not outrageous. There was some up-sell, but it wasn’t too pushy. Accessibility Issues: Onboard the ship: Public halls are plenty wide enough for walkers, wheelchairs and scooters, but, beware of the narrow stateroom corridors when housekeeping carts can block the way. The theatre has designated handicapped passenger rows, but getting to them sometimes required going up and down a relatively steep incline. Restaurants are accommodating with ‘parking’ areas for the equipment once you’re seated. Hint: to avoid stairs, The Grand Pacific dining room’s accessible entrance is to the right of the stairs to the main entrance. I did find a fully accessible washroom on Deck 13 where Cagney’s and Moderno are located, but didn’t need or look for others. Going Ashore: Those of us with mobility issues face challenges finding suitable excursions offered by NCL. I had reserved the wheel chair accessible full island mini-bus tour, but it was cancelled due to lack of participation. We ended up hiring a private taxi for a tour and we were glad that we did. Of note: there is a road behind St. Peters Church in St. George’s that has a back, semi-accessible entrance to the church. It is well worth the effort to visit this lovely church and walk through the cemetery. The assistance to get on and off the ship at the dock was wonderful. The ramp can get steep at the end when getting off of the ship and there was always a strong person to help slow my walker down. When returning from walking around the Dockyard I would request and wheelchair ‘push’ up the ramp. The dockyard is fairly flat, but the surfaces can be uneven. 
The tram that circles the Dockyard can accommodate walkers. The National Museum of Bermuda was only accessible for me on the lower level due to a fairly steep incline to get to the upper area. The exhibits on the lower level were interesting and watching the Dolphin Quest participants was fun, but I was disappointed that there wasn’t more accessibility support from the Museum. We loved this itinerary and there are so many things to see and do in Bermuda, more than one visit is a must do for us. Read Less
Sail Date June 2019
I liked the presentation of Picasso's biography The Norwegian Dawn had better entertainment. The comedian, I think his name was Jeff kept forgetting what he said and was drinking beer during his show. Not funny was several ... Read More
I liked the presentation of Picasso's biography The Norwegian Dawn had better entertainment. The comedian, I think his name was Jeff kept forgetting what he said and was drinking beer during his show. Not funny was several peoples' opinion. The food at the buffet was good. I was glad they had Indian food and Asian night was very good . I was disappointed in Italian night and Caribbean night food. Dinning room menus which we checked every day didn't interest us. I was disappointed that we didn't dine in the dining rooms. 3 locations for elevators was good. $138 for tax and tips you have to pay when you take the "free" liquor package. On the Gem and Dawn the theater seats are close to each other. your knees will touch the seat in front of you and seats slant forward so we kept sliding forward. My legs were in pain. Read Less
Sail Date May 2019
We wanted to sail from Ft. Lauderdale to Rome, and Holland America had two choices. We have always liked the Veendam because of its classic design and the quality of the service and the size of the Neptune Suites. There were no glitches ... Read More
We wanted to sail from Ft. Lauderdale to Rome, and Holland America had two choices. We have always liked the Veendam because of its classic design and the quality of the service and the size of the Neptune Suites. There were no glitches on embarkation and disembarkation. The lectures were informative and pleasing; the Kitchen at Sea was great as was the entertainment. We were the first passengers to enjoy the new carpets and the new chairs and the number of renovations on this ship! There will always be a place for these smaller ships in the industry. (1200 Passengers, but about 1000 on our crossing) the captain was all around the ship, available for questions, and very informative about the nuts and bolts of the ship and the navigaion. He was from Scotland and had the sense of humor, understated, and excellent rapport with his staff and of course the passengers! Read Less
Sail Date May 2019
My significant other and I just returned from the Boston to Bermuda cruise (5/3-5/10). We were on a Royal Caribbean cruise in December which we enjoyed very much but unfortunately we were very disappointed in the cruise on the Gem for ... Read More
My significant other and I just returned from the Boston to Bermuda cruise (5/3-5/10). We were on a Royal Caribbean cruise in December which we enjoyed very much but unfortunately we were very disappointed in the cruise on the Gem for several reasons. I purposely took notes so that I could let the customer relations department know about my first Norwegian experience. I do not believe you can fix something if you are unaware the problem exists. • 5/4 during our first experience at the pool below the upper bar, it was a windy day and the trash from above was blowing down into the pool area (cigarette boxes, cups, wrappers). It would be one thing if someone was cleaning this up and on top of it but the trash sat there and accumulated the entire time we were at the pool. There were plenty of people standing at a table pushing spa products but nobody to pick up or sweep the area. • We had a couples pedicure scheduled for the morning at 9:00am that we scheduled during our tour of the spa. Not one person mentioned to us there is a time difference and that we should adjust our phones accordingly. Although it may have been written someplace it was the next morning and we had no idea. The spa called us three or four times and we answered the phone but nobody said anything. We learned 10 minutes later the cord on the phone was broken and unless you held it a certain way the person on the other end could not hear you speaking. They told us that they could fit us in if we hurried. • 5/5 mid-morning/afternoon we were at the Garden Café and there was a loud banging coming from what I thought was the other side of the bar area so I ran around to see what the loud noise was and the gentleman at the counter informed me they were working in the room behind the bar. Right after that there was loud grinding noise on top of the banging that continued for at least 20 minutes to a half hour or more. • 5/6 approximately 7am we were awoken by loud clanging noise that continued until 9am. When we complained they mentioned something about the life boats but this was still unacceptable at these hours or at all during the cruise. • 5/6 the main pool bar had approximately 20-25 people waiting with one bartender on. • Our friend fell getting off the boat to go to town, when she came back on the boat immediately after falling to get Band-Aids for her road rash knees they told her the doctor would not be available until 5pm. She went to get band aids at the front desk and they told her she could purchase them. • 5/8 it was a beautiful day and everyone was at the pool. Unfortunately both pools were drained and closed. There were men in white coveralls in the pool doing some sort of maintenance for most of the day. At some point they put on masks and were applying some sort of toxic chemical that they were wearing masks to put on. The concerning thing for every guest aside from the inconvenience of the pool being closed was now this incredibly strong chemical smell wafting up into the area where all the guest were sitting without masks. Not only is this a health hazard but just a mindless act that I am shocked Norwegian corporate signed off on. • There were parts of the boat that were roped off and being painted while the cruise hardly half way through. This was not due to the wind that was an entirely different thing and I completely understand the decks being closed off for high wind. • During Bingo the final day there was a 10 minutes hard sell for re-cruising if you book now you can get all of these discounts, which honestly in my opinion was too much considering there was construction on the boat the majority of the time we were cruising. • The final day we headed back to the garden café to get a drink and again there was a group of men in white coveralls painting the stairs white. In summary, I am truly disappointed with the lack of staffing, the lack of professionalism, the nickel and diming for everything. Since when does a premium drink package not include water, soda or coffee? I walked up to more than two bars where the bartenders were either arguing with each other or ignoring the customers. I think it was the first day we sat at O’Sheehans to eat and they said we could eat at the bar but we had to walk over to the hostess stand and get menus. I then pointed out there was a menu right behind the gentleman who said this. I don’t mind walking over to the hostess stand I understand that is the policy when you are trying to be seated in the dining area. This was day one and the lack of interest in the guests or to make us feel welcome should have been a red flag because it was consistent throughout the entire cruise. It is not for us to know that the waiters shouldn’t come behind the bar because the bartender kept yelling at them. I am have been in the hospitality industry my entire work life and know exactly what needs to be done to make someone feel welcome and appreciated. If this was the representation of Norwegian that this company has put forth to keep people cruising on their boats then I can say without a doubt we will be pursuing our next vacation with a different cruise line. The biggest disappointment for me is that I have heard so many great things about Norwegian and was really looking forward to a great vacation. Read Less
Sail Date May 2019
Like the maritime provinces and wanted to see more. Embarkation was somewhat disorganized; we arrived in Boston on a redeye at 7:30 am but couldn't board until 11:00 am. Spent most of this time on folding chairs. Enjoyed room ... Read More
Like the maritime provinces and wanted to see more. Embarkation was somewhat disorganized; we arrived in Boston on a redeye at 7:30 am but couldn't board until 11:00 am. Spent most of this time on folding chairs. Enjoyed room service breakfast EVERY MORNING! My husband went early to Lido Deck each morning for his favorite SMOKED SALMON! Puff pastry sweet rolls every morning, also! Lido Deck pool area was great, 2 hot tubs and pool 81 degrees F. Never too crowded. I sat at a table for lunch occasionally; taco bar/hamburger/french fries stand open until 5pm. Service was exemplary. Sometimes a bit too obsequious, but staff were very well trained. Magician show and ventriloquist shows were very, very funny. Disappointed that the organ recital was recorded; thought there would be an actual organist (was not made clear). Met some interesting Canadians on the cruise who were familiar with the area, but still enjoyed the cruise!! Read Less
Sail Date April 2019
Food and service were excellent; however, NCL has a serious problem with design of its mini-suites and the staff's ability to determine reasonable fixes. NCL offered incentives to book mini-suites for two cruises that we booked, one ... Read More
Food and service were excellent; however, NCL has a serious problem with design of its mini-suites and the staff's ability to determine reasonable fixes. NCL offered incentives to book mini-suites for two cruises that we booked, one in April (7 days) and one in June (14 days). The April cruise we just completed became an issue about an hour after we gained access to our cabin. There are no electrical outlets next to the bed headboard. The fix was to string a residential extension cord across the cabin and duct tape it to the floor to allow use of a CPAP machine. We had an 11 year-old grandchild in the cabin; the dangling cord to the floor was a tripping hazard. The larger problem was the bath/shower combination in the mini-suite. The shower was over the bathtub, not a separate unit. This would have been fine if the design used a shower curtain; however, a 3-piece sliding glass door system was installed on top of the tub. It added four (4) inches to the access height. My spouse could not access the tub. Reception immediately send a 6-inch stool to the cabin to correct the problem. The response was so fast it must not be the first time it happened. My spouse attempted to use the stool; however, the fixed pane of the 3-piece glass door restricted access. So, for seven days, my wife had to take "bird baths" in a mini-suite. Our June cruise is on the Norwegian Pearl (same type ship). So, I attempted to obtain help to change our cabin for the upcoming cruise to one that has a usable bathroom. The staff on the Gem (Next Cruise) was rude, no help. The reception desk researched deck plans for the Gem and Pearl and gave helpful advice on which cabins would meet our needs. Caution: If you are 5'4" or less and have two knee replacements or any other medical restrictions, I recommend you avoid mini-suites on the Gem. We are trying to get NCL to revise our cabin assignment to one with only a shower or to one that has separate shower and bath facilities. Read Less
Sail Date April 2019
When we booked with norweign agent we requested twin bed with recliner and was told this would not be a problem. But when we arrived to our room it was a king size bed with no chair. Upon several calls and hours someone brought my ... Read More
When we booked with norweign agent we requested twin bed with recliner and was told this would not be a problem. But when we arrived to our room it was a king size bed with no chair. Upon several calls and hours someone brought my distilled water and a plastic pool low back for my husband. We had explained upon making reservations that he had a broken neck and needed a high back chair to sleep. We were accused of not making reservations with Norwegian agent because they wouldn't make that mistake. The embankment was ok but really needed a wheel chair for my husband. We did not received the distilled water and breakdown of bed and plastic chair until 10.30 PM. My husband had to sleep sitting on the bed and leaning back on the light with pillows he was unable to sleep more than 2 hours because of the pain. The excursion was terrible I fell asleep on the bus it was so boring the only good part was we stopped to shop but not enough time could only go into one store. The buffet was terrible but the specialty dining was fabulous. The service people were very helpful but everytime we ordered a wheel chair we needed a large and everytime we specified large but it didn't matter we received a small one. My husband was in so much pain from sleeping sitting up that he could not make the excursion. Our person who took care of our room was remarkable and all the dining and bars were wonderful. But with all the problems we had we should have been visited by upper management. On the last day we met the hotel director while he was smoking on the 13th deck. We spoke with him about our issues and he told us he would have a large wheel chair at our room at 8.30 am. No one ever came when our service person called to help us they refused to send someone so we had to make our way down to the 7th deck on our own. There we waited for a large wheelchair to disembark. The gentleman the helped us disembark was fabulous and very well mannered. Overall the cruise was terrible we spent a lot of time in our room because my husband was exhausted and in a lot of pain due to the sleeping conditions. We spoke to several families who had been on many cruises including the couples we were traveling with that this was the worse cruise they had been on and that the buffet was terrible. Read Less
Sail Date April 2019
Believe in second chances so we thought, why not . We are so wrong. Right from the start, we ran into issues with the hotel in Boston. Shutter bus took an hour to pick us up at the airport. Then, the next day, the driver dropped us off way ... Read More
Believe in second chances so we thought, why not . We are so wrong. Right from the start, we ran into issues with the hotel in Boston. Shutter bus took an hour to pick us up at the airport. Then, the next day, the driver dropped us off way outside the cruise terminal and we had to walk 20 minutes to the entrance. We will never book with Comfort Inn baysidel if we are in Boston again. Checked in at the terminal, long wait because Gem was not ready to receive the passengers even though embarkation began. Below are the following why we will never given Gem a third chance: - Food was still bad. It was cold most of the time and morning coffee at Grand Pacific was not fresh. Services are non existence 80% of the time. Table was never set right and waitresses, and waiters looked angry all the time. Menu selections were bad too and the special nights at fine dinning do not include lobsters nor prawns or better steaks. - Services at Guest Service, OMG. Three issues, they know everything, argumentative and poor oral communication. They have no people skill. - Cabin steward, most part he was okay but there are times we needed to chase him down for supplies because he insufficiently stocking up the supplies after cleaning. - Cruise director is like a ghost. Didn't see him much. Saw him twice the first 4 days of the cruise. Two members of his team, how shall I put it, English was not their first language. - Entertainments was okay from the independent performers but Gem dances and singers, oh gosh, they are bad and loud. Either that they cranked the volume too high. - Orchid Garden food was bad. No taste and took a long tine to be served. - Staff at Trade Wind shops, same thing too. They know it all and they didn't seem to understand when there was a promotional that involved complimentary items, give them to the guests. There should not be hassling just because they wanted to sell. Read Less
Sail Date March 2019
Out of Boston and back to Boston. Liked going to 7 islands. Enjoyed shore excursions for the most part. Like bigger ships usually. Enjoyed specialty restaurants. Drinks very expensive. Room on the small side. Most of entertainment very ... Read More
Out of Boston and back to Boston. Liked going to 7 islands. Enjoyed shore excursions for the most part. Like bigger ships usually. Enjoyed specialty restaurants. Drinks very expensive. Room on the small side. Most of entertainment very good. Elements excellent.Shouldn't have to ask for toilet paper or tissues. Dining room. Best table was 101. It seems to be better when sitting at one table. Get to know waiter and assistant waiter. Hypnotist had a good show but not very friendly off stage. So called drink package free but wasn't. Over $200 each person in room for taxes and tips. Patti and Jose sang in atrium every night. Very versatile and excellent singers. Hard time finding a seat in atrium area. Shore excursions had $50 off each. Still very expensive. Enjoyed games and prizes at the end of cruise. Bean bag baseball, ring toss, etc.Too much cigarette smoke on deck 6. Casino and smoking room. Read Less
Sail Date November 2018
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The ... Read More
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The entertainment on the ship is diverse and upbeat. The ship was clean and shiny. The cruise director is full of energy and fun. Everyone has their own preferences and Royal does their best to accommodate everyone. I’m not saying they are perfect, but pretty close. I spent a lot of time in the Diamond lounge and the wait staff there is fantastic. The drinks and appetizers are delicious. I love the ports but I really don’t even get off half the time. I’d rather stay on the ship! I just wish there were more sailings by RCCL from Boston what return to Boston post cruise. I think I would be sailing every month! Loyal to Royal!! Read Less
Sail Date October 2018
Having barely survived, the installation of an updated kitchen, .... This was to be, that pre holiday break, that was so dearly needed. That was the hope, and that was the plan, .... But the Norwegian Dawn, .... Would quite frankly, fail ... Read More
Having barely survived, the installation of an updated kitchen, .... This was to be, that pre holiday break, that was so dearly needed. That was the hope, and that was the plan, .... But the Norwegian Dawn, .... Would quite frankly, fail to deliver !!! This ship, was such a disappointment, in so many ways, .... That one could easily fill this page, .... And still not cover it all. Suffice to say, that complaints were a normal occurrence, of just about every day. Ranging as minor as, internet minutes, .... And as major as disfunctional / overflowing toilets. Ours, had a fill valve that did not close completely. Which resulted in a flooded bathroom floor, by morning !!! Several attempts, by our cabin steward, resulted in no response, .... He finally suggested, that we should call, and perhaps they would listen to us ( What ??? ) When we did call, .... It took several attempts to resolve the problem, .... As this was obviously not unique, to just our particular stateroom !!! More importantly, .... After many years of cruising, Platinum on Norwegian alone, .... We are forced to conclude, that the so called “Norwegian Edge”, .... Or whatever they choose to call it, .... Is strictly a marketing term, that pathetically fails to deliver, in a real world sort of way !!! One only needs, to sample the food offerings, .... To put things into a crystal clear perspective. At entry level pricing, .... Norwegian feels no particular obligation, to feed you like a King. Offering their up priced, signature offerings, for those that are willing, to reach into their pocket. While quietly spoiling, suite’s and above, in a private dining area !!! The most glareing disappoinment, .... Could be found, in the Ocean Cafe, .... Where the monotony, of the day to day offerings, .... Would only be upgraded, on the very last day’s of the cruise ??? Norwegian would like to have you leave, with only good thought’s .... If one can somehow absorb, the constant pressure to sell, .... You may not be quite as patient, with the charges, on your Mini Bar Purchases, .... Which seemed all too common in scope !!! In our particular case, .... After repeated requests, for more soft beverages, we resorted to stalking it ourselves. We left a note, for our cabin steward, advising him of such, .... And still found a charge, on our final bill .... We challenged this, with the “Stone Faced Service Desk”, .... Only to be told, that we should take this issue up, with our Cabin Steward ??? The same one, that could not get our toilet fixed ... We are not so naive, .... As to not get this folks, .... Things do happen & things do break, .... And should be remedied, in a quick & professional manor, .... Sans intervention, by the customer themselves !!! We however, find ourselves in a physiological war, with Norwegian, .... And have to seriously assess, .... That if one needs to reserve a Suite or a piece of the Haven, to get a fair shake, .... Then our vacation dollars, just might best be directed, to a more appreciative cruise line !!! Hope this helped someone, .... In some small way ‘)) Read Less
Sail Date October 2018
I recently took a cruise from Boston to Bermuda 9/31/18-10/7/18. I love taking the cruise ship out of Boston it’s very convenient for us being only 45 minutes away, no flying. Also, Royal Caribbean leaves on Sunday afternoon at 5:00. Our ... Read More
I recently took a cruise from Boston to Bermuda 9/31/18-10/7/18. I love taking the cruise ship out of Boston it’s very convenient for us being only 45 minutes away, no flying. Also, Royal Caribbean leaves on Sunday afternoon at 5:00. Our designated arrival time was the earliest scheduled for between 10:30-11:30, we were there at 10:15 sharp and we were allowed to board the ship at 10:25…….. 10 minutes later. I love this!!! NCL makes you wait until noon. I know it’s petty……. but I love that little perk! Yes! Being a gold member I did have priority boarding anyway. The Sunday departure is GREAT because there’s no traffic whatsoever around the cruise terminal or in or out of Boston on Sunday compared to Friday departures and arrivals on NCL. Also the construction from 93N to the terminal is complete now and it’s exit 18, right onto Congress Street and straight to the terminal entrance, very easy to get to now that the constructions done in that area! Royal Caribbean... to start……… I can’t stress this enough……. the staff was SUPERB!!!!!! They actually had crew members wearing bright yellow T shirts that read “ I can help you ask me any question you’d like”. Also the food was outstanding! from the main dinning to the buffet!!! The entire crew we engaged, was always pleasant, and willing to help! We sampled virtually everything in the buffet. Our head waiter Danny from Indonesia and his assistant waitress Elaina from Romania were the best team I’ve ever experienced on or off a ship in any restaurant! Our water glasses were never below ¾’s full, the second we were done with our entry or desert the setting was cleared……. I love that….. it shows they’re paying attention to their guests!!!! Truly a pair of professionals!! I also liked the fact that when we were sitting on the ship the waiters throughout the ship would be walking around with a variety of drinks…..NO!!! Not pushing alcohol but delivering, cold drinks such as: lemon aid, strawberry drinks, ice tea, hot coffee, hot tea, and water. Yes… of course they would take an alcohol order as well. Love that, service with a smile!!!! I have not been on a RCL cruise in 9-10 years. I am a gold member with both cruise lines. In 2009 I left from the port of Seattle, Washington on the Radiance of the Seas which was a cruise to Alaska. If you have never done it…it’s a must!! For the past 7 years I have been taking the NCL Dawn from Boston to Bermuda. What a difference! I read on line the Dawn would be repositioning south and the NCL Gem would be replacing her departing from Boston on Fridays starting in 2019 at 4:00 in late April early May. The parking this year has changed from last year back to the garage, the open parking lots at the pier are now specifically for monthly parking only. Parking has increased from $140.00 a week in 2017 to $175.00 this year :( Ouch!! It has changed ownership, but they now take Master, Visa, Amex, and I believe Discover, NO MORE CASH PAYMENTS!! Our room location was deck 10 1002 forward sweet 2 port side (left) we always get a balcony forward this seems to be the quietest part of the ship for us. Plus 1 floor up for the pool, food and sun, 3 floors down to the theater. Now being located on deck 10 which on this ship just happens to be the first deck under the pool deck and jogging track. I could hear the joggers very early in the morning but it was very, very faint. There are plenty of elevators on board no problem with overcrowding or excessive waiting. We were allowed in our rooms at 1:00 and had our luggage by 5:00. The ship was immaculate!!! The room was adequate like all the rest but…. the bathroom shower was very, very tight!!! I have to say the shower is very small and the only negative thing on the ship!! I’m 6’ tall 180 lbs. on the thin side and I was bumping and banging my elbows the whole time I was in there….. it’s tight!! Think NCL dawns toilet area with the sliding door, That’s the size of your shower. It’s very small!! All and All GREAT trip! Read Less
Sail Date September 2018
Our 3rd cruise to the maritime provinces, we booked this on a last minute fare. HAL clearly appeals to a senior clientele and we now meet that criterion. The Veendam is a small ship (1300 pass) but it just felt nice. This was one of our ... Read More
Our 3rd cruise to the maritime provinces, we booked this on a last minute fare. HAL clearly appeals to a senior clientele and we now meet that criterion. The Veendam is a small ship (1300 pass) but it just felt nice. This was one of our favorites in 20 + cruises. The senior vibe means quieter and more relaxed (no constant calypso music), but for a small ship the food was excellent and the entertainment surprisingly good. Crew excellent all around. The Lido cafeteria had an excellent selection and the Pinnacle Grille ($$) was also very good but I'd skip the ($) Italian specialty restaurant if I go on HAL again. Regular dining was surprisingly good, particularly after out recent disappointments on RCCL and Norwegian. The thing that to us makes this special is that the ports are all are all nice, clean and visitor friendly, with mostly nice fall weather (not much color, though,) . A trip to Peggy's Cove (out of Halifax) was unique and a must for those who don't live near the ocean, and Quebec City is a nice bit of Europe unmatched by any port in the US. Not much in Sydney,; Bar Harbor feels nice. Had to skip Charlottetown due to weather, but have been there before and it too is special. Next to Alaska - which has similar unique ports,- these are just great. Highly recommended for those looking for something different in the fall. , Read Less
Sail Date September 2018
This was our first trip on Holland America. We have traveled on Princess, Viking and Royal Caribbean. Holland America provided us with a lovely vacation and we would find it hard to rank order the ships. We enjoyed some more due to the ... Read More
This was our first trip on Holland America. We have traveled on Princess, Viking and Royal Caribbean. Holland America provided us with a lovely vacation and we would find it hard to rank order the ships. We enjoyed some more due to the destinations but the ships were each lovely in their own way. The Rotterdam is an older ship with many nice surprises. The stateroom was very comfortable and there is a good amount of closet and drawer space. I also think the ship is very stable in rough seas. It seemed to me that there was very little rocking in heavy winds when they used their stabilizers. The shows and movies were wonderful. Rondell Sheridan had us rolling with laughter. Enjoyed the many spots to have a drink as well as the casino. We were not able to stop at Prince Edward Island. But Bar Harbor and Quebec were wonderful. Now I must say the best part of the trip was the food and the service. We actually did not eat in any of specialty restaurants because we thought the food was fabulous in the regular dinning room. Read Less
Sail Date September 2018

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