Bermuda! Not to be. Boring Canada when still green is probably the worst of the worst. No time to research, shore excursions far pricier than original destination, staff was ready to leave for home (like we were). So sad to see many people get off boat when they reached Halifax (where they came from) and Sydney and New Brunsick, and Bar Harbor. I thought the Captain made an easy call and did ...
This was supposed to be a cruise to Bermuda until Florence reared her ugly head. We were notified late Thursday night via text that our cruise leavind Friday morning would now be heading to nova Scotia and bar harbor Maine.
No complaints about the cruise itself. The staff was polite & accommodating. The food was good, although the buffet could have been hotter.
Only complaint is ...
Before you decide to throw your money away on NCL, rethink your decision! Worst customer service I have ever seen. This is based on over 25 cruises my wife and I have been on. On Royal Caribbean, Carnival and MSC customer service has alway been a pleasure to deal with.Do to weather conditions I contacted NCL customer service earlier in the day and they assured me the ship was not changing its ...
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was good too.
Roal and Jairus, our concierge and steward, were the two that made the suite life sweet. There were no requests made that weren't met with "let me ...
Our cruise ship was suppose to go to Bermuda. Unfortunately, so was Hurricane Florence. Norwegian Cruise Line made the correct decision to divert our ship to New England and Canada. What a great cruise!! The weather was perfect in the upper 60’s and lower 70’s. The seas were calm and the excursions were plentiful to select from. Halifax, Nova Scotia was amazing. We visited the Fairview Cemetery ...
I have had great experiences with Norwegian. We found the night before we were leaving that due to the hurricane our itinerary was NOT going to be Bermuda. We were disappointed but we did not that ruin our cruise. Our trip was paid for and we made the best of it.It is in the contract that they can change the itinerary. The ports in Canada we really nice and staff on the ship was great. Especially ...
While Norwegian has no control over the weather, thank you Florence, our trip to Canada that was supposed to be Bermuda wasn't a total washout.
I like the Dawn overall. The style and decor of the ship was very nice. It was easy to get around and it was exceptionally clean. As a smoker, I know just how nasty the smoking area can be, and even that was kept in tip top shape. Kudo's to the ...
Our itinerary was changed the morning of the cruise from Bermuda to Canada. We had no time to repack and were not prepared for this destination at all and the cruise line was rude, curt and less than accommodating in every way. Our room was extremely loud, it sounded as if they were working on the ship with a steel drum and hammer all through the night! I had to purchase ear plugs. The heat was on ...
I have traveled many times on cruise ships. However, this was my first time on NCL. I chose NCL because a group of friends were traveling on this ship to Bermuda. Before my trip I needed to get in touch with a representative of NCL and on both occasions it took over 40 minutes of being on hold before I reached someone. These two reps were very helpful, but who needs to be on hold for 40 minutes? I ...
Booked a 7day Bermuda cruise and was sent on a 7 day Canada & New England cruise on the day of departure due to Hurricane Florence. I am glad they chose to keep everyone safe but am shocked at what they chose for a contingency plan (since the Norwegian Escape sailing out of NY still went into the Caribbean).
I feel Norwegian could have done several things differently to help ease the pain of ...