14 Boston Luxury Cruise Reviews

Had a wonderful time this was my first cruise and it was so much fun. Amazing trip I already want to go on another one. Food and drinks on board was great, loved the staff, fun on board activities, we had so much fun while at sea, ... Read More
Had a wonderful time this was my first cruise and it was so much fun. Amazing trip I already want to go on another one. Food and drinks on board was great, loved the staff, fun on board activities, we had so much fun while at sea, exploring the boats shops and resturants. I super enjoyed my drink package. Bermuda was beautiful. We went parasailing and saw the dolphins and we also explored Hamilton and St. George's. The Crystal and Fantasy caves were amazing. Horse shoe & Tobacco bay beach were beyond words. We did a lot with only 3 days docked, first day being a Sunday.. theres so much beauty and fun in Bermuda I will have to go back to see more. We used our bus and ferries pass which was soo worth it. We had a great time andI can't wait to travel on another NCL cruise Read Less
Sail Date October 2019
This cruise was spectacular. We typically cruise Regent and have done Viking Ocean and Celebrity, but we can say without a doubt that this trip was over the top fabulous. The food was the best and most consistent we've had at sea, ... Read More
This cruise was spectacular. We typically cruise Regent and have done Viking Ocean and Celebrity, but we can say without a doubt that this trip was over the top fabulous. The food was the best and most consistent we've had at sea, the service was impeccable, the ship was spotless, the ambience and care taken to every detail was amazing. We have never done a cooler weather cruise before but we were able to eat outside for most breakfasts and lunches due to the heaters and blankets provided. The stateroom was comparable in size and amenities to the Regent ships but we were worried that we had queen sized beds. If those were queens, they were larger than the standard. We were perfectly comfortable. Nearly every night our room stewardess would leave little surprises in addition to the chocolates--eye glass cleaners, a rose, etc. When I made a comment on a comment card about needing night lights, they appeared by bedtime in the room. The cast of singers and dancers were excellent and the guest entertainers were top notch as well. Everyone had high energy and were approachable. Oh, and I particularly enjoyed the Spa and their Dr. Andrew Weil wellness program. There were many complimentary classes and seminars of interest to me. Every day was different. We only took one Seabourn sponsored shore excursion and it was good. We usually booked our own private side trips in the ports we were most interested in. We did think the Seabourn excursions were very pricey but you'd have to ask the other guests if they were worth it. We never asked anyone. We would add that there could have been more excitement and music in the bars beginning at 6 or during the day sometimes around ship. The days were pretty quiet and the nightly show doesn't begin until 9:45 which is late if you have an early tour the next day. But over-all of the 4 of us travelling together who have silver and gold status on Regent, we all agreed Seabourn was a notch above. Great job Seabourn! And did I say how wonderful the Executive Chef Olivier was? He was everywhere engaging with guests, making sure they enjoyed every experience, creating amazing food events and surprises all cruise long. What a gem he is! We will be back! Read Less
Sail Date October 2019
This was our best cruise ever. We decided to allow NCL to handle our air and pre and post hotel for this cruise. They truly made this an all-inclusive vacation. We sailed out of Boston and spent a day before and a day after the cruise ... Read More
This was our best cruise ever. We decided to allow NCL to handle our air and pre and post hotel for this cruise. They truly made this an all-inclusive vacation. We sailed out of Boston and spent a day before and a day after the cruise there. We love sailing out of Boston, it is a much better embarkation than New York. NCL air sent us a list of what to expect for the all-inclusive cruise and they delivered exactly what they promised and more. They scheduled great flights both ways that were at appropriate times not too early for departure we arrived a 1:30 and the return flight was at 3:30 which gave us a leisurely morning in Boston. I did the math on the flights and we would have paid just under $800 for the tickets for which we paid $99 each. There seems to be some confusion online about how this works but if you can read and just trust that NCL is going to take care of you it all works fine. You won't get the flights until a few weeks before. But once you do, they are your flights and you have to get into the airlines website and choose a seat. You can then upgrade if you like, which we did. The airlines were Delta and American - one was direct, and one had one stop. Once purchased they are your tickets. It was a good experience on this cruise, but it didn't stop there. When we arrived in Boston, just as the info stated, an NCL representative met us at baggage. She was wonderful lady from Boston wearing an NCL bandana. She was there to meet only us. She loaded our bags on a cart and contacted the hotel van to pick us up. She waited with us until the Sheraton Airport van picked us and our luggage up. (about 15 minutes). While waiting she told us some things we could do while in Boston. It is nice arriving without having to figure out where to go next! Upon arriving at the hotel, we were literally greeted with a red carpet. We were immediately checked in and given access to the hotel. It was early. They gave us a gift bag with treats and water. The check in hostess provided us with info about the shuttle and how to get around. We were a little concerned at first as the Sheraton/Airport is outside of Boston, but there are some perks it is beside a shopping center which we found was a great place to pick up things for the cruise and really just shop if you like. There are several restaurants there as well and one in the hotel as well as a bar. They also provide free service to the subway/train to Boston. We checked in and took the shuttle to the train. It takes about $6 per person to go and return on the train. We went to the Aquarium stop from which there is a lot to see and do. We returned that evening and all we had to do is phone the hotel and they dispatched a van for us - about 15 minutes. They even verify the arrival by text just in case the driver cannot find you. They will also transport you to local restaurants as well. The breakfast at the Sheraton is good as well. Everything was included in our cruise price including tips. We were told at check in to be downstairs at about 11:30 for our transportation to the pier. Which at first concerned us as we usually like to board early. But we decided to just go with the flow. We checked out about 10:30 after breakfast and waited for the "ride" to the ship. While waiting we noticed a limo arrive and thought someone famous must be staying here. Surprise they transported us to the ship by limo. It was the best trip to port ever. A BMW limo with free Wi-Fi, snacks and water. We could’ve actually just driven around for a while. We were dropped off right at the door of the port and never touched a bag. (The tips were already included) For embarkation we processed through security in about 10 minutes and then the line at registration took about another 5 to get to the agent. After the presentation of all the docs and taking pictures the agent said you need to follow me. We followed him behind the priority boarding curtain and met our Concierge, Anoop. We were afforded priority boarding and given access to a concierge for the entire trip. We were in Cagney's eating a great lunch within an hour of arriving at the pier. This was the best embarkation ever! It really could not be better. We were finally on the ship and just had to do what NCL had planned for us all we had to do was get to the local airport on time. 5 stars!!!! This was our first time on the Gem. Though we have spent a lot of time on the Dawn over the past year as well as some of the bigger ships. The Gem is slightly bigger than the Dawn. There is a Great Outdoors much like the Sun and the Sky. The buffet seems to be a bit larger and is only on one side. We stayed in a balcony room 10128 which was a great choice, very near the stairs with easy access up and down. The cabin is slightly bigger than the Dawn, well at least a little more storage. It was clean and always kept that way by our steward. We only had to ask for Ice in the Ice bucket once, which was automatic after that. Dining on the Gem was GREAT!!! The breakfasts in Moderno each morning were really a highlight. We could’ve eaten lunch in Cagney’s each day but wow we were so stuffed! We dined in Le Bistro, Cagney’s, Moderno, The Grand Pacific and Magenta. They all were excellent. In fact, the Grand Pacific had the best wait staff on the whole cruise. This is the free restaurant. Magenta was a little too crowded but was okay, so if you hate crowds sail away the buffet is literally better. The one issue with dining was in La Cucina. It was nice looking facility however the experience was because they booked multiple large parties in too small of a space. It was raucous to say the least. We just skipped dessert and went to the bar. The concierge found us almost immediately and did admit that they knew it was too loud and they were working on it. My suggestion - don’t eat there!!!! Maybe then it could be really fixed! The buffet was good as well as the great outdoors. We did usually stop by the great outdoors before bed for a snack. The coolest dining experience on the Gem was the barbeque they prepared everyday on the pool deck. It was very safe and was awesome. I thought at first, we would never get anything to eat there but it was so fast there really was never a wait. This really was a unique experience. 5 stars!!!! And on the last day at sea they made the largest Black Forest Cake at sea. We found the Whisky Bar to the best, Zoran was a great bartender even when he had to explain to people that a Whisky Bar is not where you go to order a Margarita. He went next door an made them one. Bar service overall was 4 stars. A few times it seemed to be understaffed a little on the pool deck, but a good job. The entertainment on the ship was excellent as we have grown to expect from NCL. There was guitar Karaoke/tracks performer that we really did NOT care for. However, it seemed a lot of people liked tracks and pitchy, so they had something to go listen to. The biggest ISSUE on the whole cruise was in during the “White Hot” or “Glow Party” and yes, I know NCL is trying to rebrand it which is another issue. But, for some reason they had it inside and it was too packed and the allowed the youth to come after they had already had one especially for them. It was literally dangerous on the dance floor. Not sure who is responsible for this --- It was a beautiful night outside at the end of July leaving Bermuda. So, it was not a weather issue. THIS NEEDS TO BE TAKEN CARE OF! If they do this again, I will NEVER attend! I do not wish to get into a fight which almost happened as there was so much pushing around! I might mention there was also NO security present. Drinking and an overcrowded dance floor party is really a bad idea. My wife is small I had to shield her from the parents with kids hanging in the air and teenagers jumping into her. Bermuda is a great place to cruise it was 2 nights and three days in port. There is nothing near Bermuda so that is difficult to change. Bermuda is very safe compared to many other ports. The White-Hot Party Sunset Cruise offered by NCL was Superior. The same company did a cruise for snorkeling when we arrived. It is called Rising Son. We did another Sunset Cruise it was okay. It was cloudy and no I don’t blame the company on the weather. The ones from Rising Son are much better!!!! I got to drive the catamaran on the way back to the ship. We did book and off ship Food Tour in Hamilton for lunch. It was good, however too HOT! On the last day we took an NCL tour to Tobacco Bay. This was a great excursion. The snorkeling there is good especially if you have a wife that is not a strong swimmer. We went on a short historical tour and walked there from St. Georges. Probably a mile – though they will transport you if necessary. There was a lunch and we snorkeled for hours. There were so many fish right off the shore. Of course, the feeding of French fries probably contributed to this. I was caught in a true feeding frenzy once, but it was cool. We traveled back to Boston and we had the same treatment in reverse because we decided to stay a day later before going home. Boston is a great place to visit, lots to see and do for everyone. If you want a great local seafood experience check out Salty Girl. You will probably have to wait but it is worth it. We had limo back to hotel and a great time waiting to go home. This was a true all-inclusive cruise. I am not sure how it could really be much better. NCL free air and lodging the day before or after is a great deal and a wonderful experience. Just booked the next 3 with those included. Read Less
Sail Date July 2019
We wanted something smaller and more upscale than Royal Caribbean, and with few or no children. Okay, here's the good, the bad and the ugly about Seabourn. Good: Boarding is a BREEZE. We walked straight on after checking in. ... Read More
We wanted something smaller and more upscale than Royal Caribbean, and with few or no children. Okay, here's the good, the bad and the ugly about Seabourn. Good: Boarding is a BREEZE. We walked straight on after checking in. Debarkation likewise, a breeze. Staterooms: amazing. Best beds I've ever slept on on a cruise. Bathroom roomy. Pillows! Food is mostly good. The Keller Grill is over rated and limited. Caviar is available anywhere on the ship except there. You could stand just outside the door and have it though. Teatime was a blast. Loose tea in little silver pots. Scones. Num. Coffee bar on deck 7 makes killer Irish Coffee. Good selection of in room TV channels. No children were aboard! Just OK: The bars. They close them up as early as 11, and they don't open again until 5. The Patio bar is open all afternoon, but that's rough in 32 degree weather. Sure, you can drink in your room, but I can do that at home. Deck 7, again, makes boozy coffee. Age group: The median age was 75. If you're not ready to sail with folks who were teens in the 50's, this cruise is going to be a bore. Dress codes for dinner: Toward the end of the cruise the "no jeans" rule sort of vanished. I think nice jeans should always be acceptable. Bad: One of the bartenders was overbearing and rude. He closed the bar on a Friday night at 11pm while the show band was still playing, then argued about it when I asked him the next day and denied doing it. Told me that 6 people in the bar wasn't enough to keep it open; I reminded him that each of us paid more than the regular client just to be there. He said that didn't matter. 10 couples walked into the bar while we were arguing, saw the lights on, and walked out. Stability. We had 60 mph gale force winds for 3 days and nights, even the waiters couldn't stand up straight. I was violently seasick 3 days. For queasy travelers, this ship is not a good option. That's pretty much it in a nutshell. Several of us who debarked in Montreal ended up at the same hotel, close to port, and historic. Hotel St. Sulpice, right next to Notre Dame Basilica. Roomy suites, good rate. I recommend it. Read Less
Sail Date October 2018
Our travel agent raved about Windstar, told our group how excellent they were. She is now our ex travel agent. This experience was'nt even close to what she told us. Most everything was poor, I don't know where to start, but ... Read More
Our travel agent raved about Windstar, told our group how excellent they were. She is now our ex travel agent. This experience was'nt even close to what she told us. Most everything was poor, I don't know where to start, but here is my review. Starting with the positive, the ship was clean, the room was of good size. That's the positive. NOW, for the negative, being genereous the food was hit and miss, mostly a miss. The service in the dining room was slow. The coffee bar had stale cupcakes, they were stored in the frig and displayed the next day, and the next day, etc. We were suppose to have fresh fruit in our suite, had it for a few days, then it stopped. I asked reception why I had no fruit as advertised, they told me that I had to request it, which I did. After a few days they ran out of bananas and plums. They also ran out of the kleenex that fits under the bathroom sink. Also the coffee bar ran out of oatmeal cookies. It looks like Windstar has cut alot of corners all over the ship and it shows. The staff looks overworked. The excursions were overpriced and hit and miss. One was so bad, Windstar gave us a full refund, when many guests complained. There were many unhappy people on this cruise. As far as entertainment goes I did not expect much, but got much less. Non existant, with two terrible hookey acts. No lecturers as promised, we basically got nothing. We had a Captian's party, one drink, one appitizer. This cruise was comparable to a Carnival cruise, if not worse. One guest who was on his third cruise with Windstar, was so disgusted, he said, he would never cruise with Windstar again, nor would I. There were many more negative things, but I don't even want to discuss then. All I can say is don't pay luxury fares for a low end cruise. , Read Less
Sail Date September 2018
Seabourn used to be really good. No longer. Food quality is not much better than the lower priced lines. Service not as good as before. Ship a bit run down. Entertainment just ok. We expected really superior service and dining from ... Read More
Seabourn used to be really good. No longer. Food quality is not much better than the lower priced lines. Service not as good as before. Ship a bit run down. Entertainment just ok. We expected really superior service and dining from Seabourn. That is no longer the case. We were really looking forward to this cruise, having had a really nice cruise with this cruise line some years ago. They have not kept up with the times, which could be okay, but they need to spend quite a bit on refurbishment. Also, this line is managed, believe it or not, by Holland America, which is certainly a line to avoid. We tried them many years ago, and have absolutely nothing good to say. We had a problem on this cruise, which was never resolved . It was "kicked upstairs" to Holland, & they could not care less about resolving our issue. Read Less
Sail Date September 2018
This was our first Seabourn cruise...and our last. Past sailings have been on Oceania and I regret this trip was not with them, as well. I will repeat another review in saying the food was a huge disappointment for all the upscale hype ... Read More
This was our first Seabourn cruise...and our last. Past sailings have been on Oceania and I regret this trip was not with them, as well. I will repeat another review in saying the food was a huge disappointment for all the upscale hype associated with Seabourn. The selection of items lacked variety and portions were incredibly small. Size of portion is more appropriate for a ten year old. It was also challenging to find healthy selections. You could not even find a banana or apple without asking, and even then a banana took 4 days to rippen if you kept it in your cabin. One night I ordered the vegetarian crepe (filled with ricotta cheese and spinach). When the dish arrived, the plate contained merely a three inch crepe with nothing else. I was shocked to see such an embarrassing small portion especially for dinner, and when I questioned the waiter, he merely indicated I could order another portion. On another occasion, dinner came with frozen (not fresh) green beans that were terrible; almond pancakes for breakfast arrived without the almonds on top, which were brought by the table when the meal was half consumed; chicken breast was good one night and very dried out the next night. It didn't matter which of the two restaurants you ate at - service, selection and portion size were all disappointing. Even dinner at the Keller Grill was nothing to rave home about. On the positive side, the cabin was lovely and shore excursion size was kept to no more than 25. However, I do not feel Seaboun is worth the money invested and will return to Oceania in a heartbeat. Read Less
Sail Date October 2017
We chose this cruise as a total getaway from caregiving and because we really needed a break. We wanted a small ship with no casino, no children, no loud cruise director, and a small number of passengers. We flew to Boston from Tampa and ... Read More
We chose this cruise as a total getaway from caregiving and because we really needed a break. We wanted a small ship with no casino, no children, no loud cruise director, and a small number of passengers. We flew to Boston from Tampa and boarded with 35 other passengers - the ship holds about 200 total. As this was a repositioning cruise, the cost was very affordable and we were prepared for 8 days of total relaxation. The crew did a great job of refurbishing one area after another - new carpets, drapes, etc. while keeping enough public space open that we hardly noticed. The catering was less elaborate than ususl, we were told, but the array and quality of the food was superb. We like the occasional gourmet dinner but we also like an option for simple grilled salmon or more country food, which was always an option. This was our first Ponant cruise - we had already booked one next Spring from Martinique to Lisbon (another ocean cruise) - and took the opportunity for a short cruise in advance. We are so glad we did. We met every single other passenger - even the French, who comprised about half of the passengers. As I speak a bit of French, I had no trouble, but neither did those who spoke only English. The passengers were fun and friendly. Only ten of us disembarked in Panama and the rest were joined by others as they went on to Lima over the following week or so. The crew was excellent - only the reception staff were a bit uninterested in being responsive. The Butler, West, attended to all our needs. We had a suite - essentially two staterooms together. Beware, European sizes are small for us Americans, but there was plenty of room. For the most part, we hardly stayed in the stateroom. The public rooms are gorgeous, well cared-for and comfortable. We are going again and we actually booked a Tahiti - Honolulu - Japan trip in 2019. This is a wonderful line and perfect for adults and friends. The entertainment was just fine and much more than we expected given a repositioning cruise. Read Less
Sail Date October 2017
We like to sail on the smaller ships and had been sailing with Seabourn for 15 years (max. 208 passengers) when they had the 3 small ships. Sailed a couple of times on the larger, newer ships (max. 450 passengers) and did not like it. My ... Read More
We like to sail on the smaller ships and had been sailing with Seabourn for 15 years (max. 208 passengers) when they had the 3 small ships. Sailed a couple of times on the larger, newer ships (max. 450 passengers) and did not like it. My husband found Ponant on line and thought the line looked very interesting. Having got the brochure and saw the type of cruises we like (particularly the repositioning as we like days at sea) we booked the Boston, Mass. to Lima, Peru. Loved every minute and we will certainly book another one as soon as possible (and we have saved some money up!) The staff could not do enough for you and nothing was too much. The food was superb, particularly the wonderful French cheeses and the bread is to die for! (Take clothes that will expand with your waistline!!!!) I would have liked a bit more to do in the daytime, i.e. art and craft classes etc. The only problem was that the majority of the passengers were only French speakers. However, the staff did translate where appropriate (quizzes etc) Our cruise agent informed me that there are going to be some 'all English speaking' cruises in the future and we would be VERY interested in hearing about those. Read Less
Sail Date October 2017
We are regular Seabourn cruisers going every couple of years . We are shocked by the dumbing down since the new owners have taken over. Food is so boring and repetitive . No interesting food, no innovation . Just Meat or fish on a plate . ... Read More
We are regular Seabourn cruisers going every couple of years . We are shocked by the dumbing down since the new owners have taken over. Food is so boring and repetitive . No interesting food, no innovation . Just Meat or fish on a plate . Limited food options, Collonade has choice of two items only per night, and half the time you have to book for this mediocre experience , restaurant 2 which was good , has been replaced by Thomas Keller- not an improvement/ just more boring same old same old food in every restaurant on the ship. It's an insult Everyone complained of the food at the Grill restaurant The main restaurant has appetisers that second as the salads for the night and the vegetarian options. Never more than 1 actual appetitiser that's not a salad / vegetarian option. No big kitchen market day smorgasbord, as in previous cruises . Met lots of people also complaining about the food If you are a foodie, DONT COME! You will be so disappointed Food is better on Azarmara, Oceania, Crystal Clearly the tasteless bean counters have destroyed any competitive edge Seabourn has in tne market place We have been loyal customers for many years but this is the last Seabourn cruise we will do.( currently trying to cancel the 35 day cruise we have booked for next year - couldn't survive 35 days of this food!) Read Less
Sail Date September 2017
I'm a travel writer and although I've been on several cruises, [I'm not an avid cruiser]; I will say that this cruise was nice. Almost all of the crew were great, the ship clean and well maintained. There were certainly ... Read More
I'm a travel writer and although I've been on several cruises, [I'm not an avid cruiser]; I will say that this cruise was nice. Almost all of the crew were great, the ship clean and well maintained. There were certainly parts of this cruise that we enjoyed very much; but for the cost of the cruise you should enjoy it, and be treated very well. This review is not about the ports, which were fabulous, but about the writer's experience, and quality of the experience on board the Seabourn Quest. Part of my experience in any travel, is whether it is a good value for the price. The reason for booking the Seabourn Quest was that were celebrating a milestone wedding anniversary, and wanted a luxury cruise through New England and Canada. The information we received was that wine/champagne, fruit, and appetizers would be waiting in our (everyone's) suite before embarkation, and my husband had also requested flowers and a note (for me) to be in our suite upon arrival. He was told that it was their pleasure to accommodate our special occasion, etc. [We also purchased spa services in advance]. No flowers, fruit or appetizers in our suite upon arrival. The dinner that night at the Thomas Keller restaurant [The Grill, as I recall] was good, and we upgraded for an up-charge to a good bottle of wine. The steak was wonderful, but the only part of the meal that stood out to me. My husband did bring up the fact that we had no amenities in our cabin/suite when we arrived; however, when we returned to our cabin the flowers were there. It's the details that make or break a cruise line, hotel, or resort who claim to provide luxury - and charge an enormous price to the customer. The service in The Restaurant was good, on our subsequent visits. However, on our first visit to The Restaurant, after waiting 40+ minutes after we finished our appetizer, my husband and I were served tepid [room temperature, at best] grouper. We asked if we could get warm fish, the manager, or someone presented as a manager made a big deal that we were requesting "VERY HOT" fish. (not even close to an apology) He rather announced it to the server to tell the chef that we like our fish "very hot," as if eating grouper warmer than room temperature is a special request. That should never happen - especially on a 6 star ship. We did meet some nice people, but by and large the fellow cruisers seemed a bit snooty. You certainly might expect that on a luxury cruise, but I'm never comfortable with it. And in my opinion, there's never a good excuse for it. Frankly, many people don't even notice it. For the cost of around $800 + per day per person = $1,600+ per day/couple we did have high expectations. For the most part the service was very good, as was the food. However, they do cut corners with the food, i.e. one night our Dungeness crab cakes had fish and scallops mixed in. A detail that you might expect on a much less prestigious ship. Also a bottle of decent wine was an additional surcharge. Much of the wine they served could be purchased retail at Target for $10 - $15 a bottle. We did expect better wine. The pros about this ship/voyage is the smaller size of the ship with fewer passengers; and the ratio of number of crew members / passengers. The cabin/suite was very nice. I've also noted some of the cons in this review. This cruise felt "cliquish" in that were asked by many on the ship if we were "regulars" in the Seabourn family or new to the Seabourn family. Not a fan. Read Less
Sail Date September 2016
A sad omen for our cruise occurred when we heard an announcement on the PA system from the captain, "All Staff, Code Oscar" indicating a passenger overboard. Within the first few hours of the cruise, a passenger was overboard ... Read More
A sad omen for our cruise occurred when we heard an announcement on the PA system from the captain, "All Staff, Code Oscar" indicating a passenger overboard. Within the first few hours of the cruise, a passenger was overboard (reportedly a suicide). Of course that is not the ship's fault, but the event started the cruise off on a very sad note. Much less serious but detracting from the cruise was the fact that at almost every port, the Quest was disadvantaged in our docking or anchoring. Other, larger ships got the preferred slots. The ship had to tender passengers to the port (sometime long distances -- twenty minute trips each way) far more often than indicated in the cruise brochure. The ship even had to move mid-day in Saguenay from its dock position and revert to tenders because another ship (The World) moved into our place. And in Quebec City, where the ship overnighted and spent two days, the ship was relegated to a remote dock in an industrial area where many of the cabins (including ours) faced a truly ugly industrial site with smokestacks spewing noxious fumes, making outside activities impossible. We could not use our balcony at all because of the bad smells. And travel into the old city of Quebec involved a shuttle (sometimes blocked by a drawbridge) rather than a short stroll passengers on the other cruise ships could do. Notably, a Crystal ship was in the preferred docking position. Seabourn needs to do something to ensure better access to the stops on the cruise as the tendering and dock locations detracted from the experience. As others have noted, the staff is first rate and very kind. The food was overall very good, but only in a few instances was it noteworthy. It was more like Country Club food than restaurant food, for the most part. Read Less
Sail Date September 2015
Had an amazing time with great fellow guests. Service was good Cabins very good, Décor throughout the ship was bland and beginning to show signs of wear. No fresh flower displays. Drinks we plentiful which dulled the senses before ... Read More
Had an amazing time with great fellow guests. Service was good Cabins very good, Décor throughout the ship was bland and beginning to show signs of wear. No fresh flower displays. Drinks we plentiful which dulled the senses before and during the slightly disappointing meals. Restaurant 1 was like dining in a canteen( food was OK though). Restaurant 2 was badly decorated, dark and gloomy with pretentious food and very small portions. Collonade buffet was excellent. No whole lobster to be seen anywhere, just lobster tails. Afternoon tea was very poor. Breakfast china...self service..and poor quality sandwiches and pasties, Seabourn are trying to cut corners and it notices all over the ship. The pool deck was very poor, for a supposed 6 star ship not to have cushions on the sun beds was amazing. Shows were excellent and that was down to the wonderful English singers and dancers. All in all...prefer Oceania. Read Less
Sail Date September 2014
My partner, her mom, and three of her mom's friends sailed from Boston to Montreal. This was our second cruise on the Symphony and their first. SHIP: The ship was in fantastic shape. Even as we were sailing, the carpet was being ... Read More
My partner, her mom, and three of her mom's friends sailed from Boston to Montreal. This was our second cruise on the Symphony and their first. SHIP: The ship was in fantastic shape. Even as we were sailing, the carpet was being replaced as they continue to update the ship. We found our rooms to be comfortable and updated, and the public areas were beautiful. The only crowding was at the lunch buffet, were we had difficulty finding a seat...especially for 6. But I believe this was due to the cold weather, as passengers could not comfortably sit in the Trident area and were all forced into the Lido. FOOD: We found that the quality of food was again fantastic! As proven by the 5, yes 5 pounds that I gained! One thing I love to do on the Symphony is try new things, such as the Asian breakfast. I know that the quality of the food will be good so I'm not afraid of what I might get! We have been reading that service may be lacking since going all-inclusive and I can say that we found it to be the exact opposite! In particular, folks have been saying that the wine/cocktail service in dinner is slow, and I can tell you that for us it was not. And not only were drinks served fast, but our waiters remembered our drink preferences and had them almost immediately after we sat for dinner. Both speciality restaurants were fantastic, though I have a preference for Silk Road. CREW: The service from top to bottom was fantastic. Several of the crew remembered my partner and I from 2 years ago...we had to help them with our names, but they definitely remembered us! Our travel companions had never cruised with Crystal and they now say that they will not ever cruise with another line...and these people are well traveled! ENTERTAINMENT: We typically do not go to the shows, but did this time, as our travel companions wanted to go. I have to say the they were really good. The orchestra needs a little work, but the shows were good. We also loved Colin Salter in the Avenue Saloon and the pianist in The Cove. Really talented people. EMBARK/DISEMBARK: Perfectly done. Quickly onto the ship and quietly off. Read Less
Sail Date October 2012

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