1. Before we booked the cruise I specifically asked the NCL sales person what would happen if the price decreased after we booked. I was advised we would be offered a portion of the difference as onboard credit. A ...

Sail Date November 2019

Tropical79

3 Reviews Written

10 Helpful Votes

Very good, except for the entertainment and on-board activities

Norwegian Gem

Caribbean - All

My wife and I have cruised before, but this was our first time on Norwegian. The ship was very clean and the service overall was very good (wait staff and room steward). We were pleased with our cabin (an interior ...

Sail Date November 2019

Louise1595

4 Reviews Written

19 Helpful Votes

Just what I needed

Norwegian Gem

Caribbean - All

We love leaving out of Boston. No planes.....easy port. We love the 14 day cruises in the fall. There are very few kids (I like kids,but as a teacher, it is nice to have adult time) We arrived in Boston around ...

Sail Date November 2019

000

1 Review Written

2 Helpful Votes

NCL needs to update cruising

Norwegian Gem

Caribbean - All

I love to cruise, have always gone on NCL, they leave out of Boston, which is great, but my complaints are always the same: cabins too small, bad poop odor in halls. Breakfast ends too early, all day breakfast not ...

Sail Date November 2019

pscanlon0317

2 Reviews Written

1 Helpful Vote

Longer is better. Free style is the way to go. Meeting new people is the greati.

Norwegian Gem

Caribbean - All

This was our first cruise longer than 7 days.It was a good decision and we will be booking longer cruises in the future.Getting on the ship ran smoothly and our room was ready . The inside cabins seem to have shrunk ...

Sail Date November 2019

Nandy95

1 Review Written

1 Helpful Vote

Another good NCL cruise

Norwegian Gem

Caribbean - All

Being New Englanders we enjoy going out of Boston because of the convenience. The embarkation process was super easy this time...very little waiting around....and as usual, the staff was friendly and helpful. We ...

Sail Date October 2019

emmacairn

1 Review Written

2 Helpful Votes

14 Day Norwegian Gem-Boston to Carribean

Norwegian Gem

Caribbean - All

This was a solo cruise for me. The second day on the ship the solos got together with Patrick from the Cruise Staff leading the meeting. It was nice to look forward to having dinner and company in the main dining ...

Sail Date October 2019

vacationbuddy

2 Reviews Written

3 Helpful Votes

Immigration Nightmare

Norwegian Gem

Caribbean - All

The first 10 days were pretty good. Weather was great till the end. Left in the rain and returned with rain. The ship needs some maintenance and definitely all was not working correctly. Some passengers were ...

Sail Date October 2019

djpk2003

1 Review Written

1 Helpful Vote

Excellent trip!

Norwegian Gem

Caribbean - All

Our family of 4 loved making memories together on this 15 day cruise out of Boston. The ship is the perfect size, in my opinion. The ship could use a few cosmetic updates, most notably some signs that had paint ...

Sail Date October 2019

cementhands

10 Reviews Written

24 Helpful Votes

Excellent activities and friendly staff great music

Norwegian Gem

Caribbean - All

We took the 14 night gem cruise because of cruise credits expirations. We were pleasantly surprised as last cruise on ncl was epic in 2013. Recently doing RCL and celebrity. Dining room staff excellent food decent. ...

Sail Date October 2019

BETTYMEL

1 Review Written

1 Helpful Vote

Best trip ever

Norwegian Gem

Bermuda

A group of us met with our travel agent and we decided on the Gem from his review of it. The entertainment was wonderful, but the most impressive thing was the friendliness of the staff. All of the staff was ...

2 photos

Sail Date October 2019

CruiseFun2010

1 Review Written

1 Helpful Vote

Wonder Fall Cruise

Serenade of the Seas

Canada & New England

Took this cruise to relax and enjoy the Fall foliage. Beautiful color in each port. Especially liked Bar Harbor and Kennebunkport. Nice boardwalk in Nova Scotia. Great clam chowder and lobster everywhere. Locals in ...

2 photos

Sail Date October 2019

SwimCarrie

2 Reviews Written

1 Helpful Vote

My kids sailed with 2400 grandparents and had a blast!

Serenade of the Seas

Canada & New England

We got to embarkation on the early side and waited in a line at the port for a little bit, but once it got moving, the process went quickly. The first thing we noticed was there were a lot of retirees. Always the ...

Sail Date October 2019

Cruizin4781

1 Review Written

5 Helpful Votes

Not Our Best Royal Caribbean Experience

Serenade of the Seas

Bermuda

BACKGROUND- We are Crown&Anchor Emerald. We have sailed on a variety of RCCL ships...big, small and in between. THE KEY— Excellent! Embarkation was so easy; lunch in the MDR was delicious; our carryon bags ...

Sail Date October 2019

singsong01

7 Reviews Written

13 Helpful Votes

Another great cruise!

Norwegian Gem

Bermuda

We were traveling with friends that had never cruised before and figured that the Boston to Bermuda would be a first great cruise for them. We got to the terminal nice and early and sailed through security and ...

Sail Date October 2019

SeniorCruise2017

2 Reviews Written

7 Helpful Votes

Wonderful Cruise

Serenade of the Seas

Canada & New England

We just got back from the Canada New England cruise. I will start out with our meals at night, they were absolutely delicious-every single night from the appetizer to the dessert. Also, we had exceptional service ...

Sail Date October 2019

laqn

1 Review Written

5 Helpful Votes

Researching your destination is not enough...research the ship also!

Veendam

Canada & New England

This was our second cruise with Holland America. The first was June of this year on the Niew Amsterdam. It was superb, so we decided to stay with Holland America and book another for October. For both cruises we ...

Sail Date October 2019

Kclock

1 Review Written

Mostly Wonderful Experience

Norwegian Gem

Bermuda

For our very first cruise, I wanted to choose one that left from somewhere nearby and didnt have a lot of ports to stop in so I had to choose between NCL and Royal Caribbean . I chose the Gem simply for the ...

Sail Date October 2019

pattiaj

1 Review Written

2 Helpful Votes

Accessible accommodations were very good

Serenade of the Seas

Bermuda

Sailing to Bermuda for our 40th wedding anniversary. We were unexpectedly treated to a special cake at the Chef's Table dinner one night. Meals were very good, and the specialty restaurants were fantastic! The main ...

3 photos

Sail Date October 2019

TGlonek

1 Review Written

First time cruising on NCL not totally impressed

Norwegian Gem

Canada & New England

Received as a free cruise from Hard Rock in Biloxi. I was excited about receiving the free cruise off as it was the first time I was going to be going on NCL. I had heard a lot of good remarks from previous ...

Sail Date October 2019

jandcblue

1 Review Written

1 Helpful Vote

Horrible Experience

Norwegian Gem

Canada & New England

The ship was very compartmentalized. No large open area atrium to enjoy. The food was absolutely horrible. We have traveled NCL and other cruise lines in the past and have never experienced such a bad experience ...

Sail Date October 2019

gardenbug22

5 Reviews Written

8 Helpful Votes

A disappointing experience

Serenade of the Seas

Bermuda

Embarking Boarding was smooth, efficient and pleasant experience. I boarded at noon and was sent with my carry on luggage to the Windjammer for lunch. At one I went to my room to drop off my luggage. First ...

Sail Date September 2019

tawcat

12 Reviews Written

19 Helpful Votes

Pretty good cruise

Serenade of the Seas

Canada & New England

We did the seven day New England itinerary with ports at St John, New Brunswick; Halifax, Nova Scotia; Bar Harbor and Portland, Maine. Our cabin 3576 was tended by Gede, great caring, very quiet, good location ...

Sail Date September 2019

bobc1946

1 Review Written

10 Helpful Votes

High Expectations But A Huge Disappointment

Veendam

Canada & New England

We had high expectations when we booked this cruise! Unfortunately, the cruise was a huge disappointment due to extremely poor management primarily from Guest Services on the ship. First, let me inform you about ...

Sail Date September 2019

JCMass.

18 Reviews Written

56 Helpful Votes

A Detour to Maine Before Heading to Bermuda

Serenade of the Seas

Bermuda

We have done many cruises in and out of Boston. We have taken the Maine/Canada cruise on the Serenade three times, we enjoy the ship and decided to try Bermuda this year. Since it is hurricane season we took a ...

Sail Date September 2019