51 Boston Cruises for the Disabled Cruise Reviews

Start to finish this cruise was AMAZING!! The cabin, restaurants, ports, entertainment and especially the staff. We cannot thank Benny our butler and Giann our concierge enough for making this cruise so special.The ship was spotless any ... Read More
Start to finish this cruise was AMAZING!! The cabin, restaurants, ports, entertainment and especially the staff. We cannot thank Benny our butler and Giann our concierge enough for making this cruise so special.The ship was spotless any hour of the day. The bar staff went out of their way to accommodate us. We traveled with a person using a scooter and he had no issues navigating his way through the hallways or in and out of the elevators. All of the ports we docked and very easy to get on or off especially with the scooter. We did three beach excursions booked through NCL and all we fantastic. We really loved the itinerary and are disappointed that NCL has decided to stop this trip for next year and replacing it with 5 day Bermuda trips. Hopefully enough people will speak up and bring the southern Caribbean trips back to Boston. Read Less
Sail Date November 2019
Sailing to Bermuda for our 40th wedding anniversary. We were unexpectedly treated to a special cake at the Chef's Table dinner one night. Meals were very good, and the specialty restaurants were fantastic! The main dining room was ... Read More
Sailing to Bermuda for our 40th wedding anniversary. We were unexpectedly treated to a special cake at the Chef's Table dinner one night. Meals were very good, and the specialty restaurants were fantastic! The main dining room was good, with a buffet offered at breakfast, as well as the order off the menu. The main buffet offered a wide variety, from salad to pizza to Indian and Chinese food. There were always a lot of entertainment going on. Music in the Centrum, which could be heard up several levels varied from Regae to accoustic guitar. There is a piano in one of the lounges, and that was good too. The movie selection was bad, mostly old movies, and the one that was new was only shown once, and conflicted with something else we had scheduled. If you're into wine tasting, there were several opportunities. I wish the lounges and pub would serve finger food so we had something to eat while having drinks. We loved the ship, and would definitely sail again. Read Less
Sail Date October 2019
Serenade of the Seas Cabin 1050 suite I was concerned about the food as many reviews indicated that the food was not good. We did not find that to be true at all. I travelled with 3 other family members (all adults) and the suite ... Read More
Serenade of the Seas Cabin 1050 suite I was concerned about the food as many reviews indicated that the food was not good. We did not find that to be true at all. I travelled with 3 other family members (all adults) and the suite was comfortable for 4. The tub is quite high for elderly travelers but, we knew that before we travelled and we were able to adjust. The juggler and comedians were very funny. The other ship entertainment was quite good as well. Unfortunately, the singers fell short of what I have come to expect. I feel bad as I know they train hard but, their voices were not as polished or professional as I expected or heard on other cruises.That is what brings down my entertainment rating. The other entertainment and games and shows were very good. The dining staff and food and chef and wait staff and head waiters and maitre d etc were unbelievably great and we felt like we were the only group in the room. They went way over and above for my 90 year old mother and showered her with attention and helped her with her wheelchair. They also spoiled my 24 year old daughter who is vegan. It was as if she had a private chef with the amount of attention she received and they went way over and above to accommodate her needs. We ate in Chops Grille for breakfast as that was a suite perk. It was very good and hardly any other travelers were there. We ate in the main dining room or Windjammer buffet for lunch. Both were great and plentiful with a good variety of options. We had appetizers and drinks in the concierge lounge and ate in the anytime main dining room for dinner. The excursion we did was the Devils Island Snorkel. The crew was great but, the kayaking was quite limited as to where you could go and you could only use it for 10 minutes at a time. People who snorkeled enjoyed it. We would just ask about how far and how long we could go in the kayaks next time. I would recommend this cruise. Read Less
Sail Date September 2019
I have been on 5 cruises previously with 4 different cruiselines (including Disney, Princess, and Royal Carribean). My experience on Norwegian Gem was by far the worst. 1. The stateroom is poorly designed, with no outlets near the ... Read More
I have been on 5 cruises previously with 4 different cruiselines (including Disney, Princess, and Royal Carribean). My experience on Norwegian Gem was by far the worst. 1. The stateroom is poorly designed, with no outlets near the head of the bed. Family members with CPAP machines had to run extension cords across the entire room to be able to use their medical device. 2. Stateroom did not seem fully stocked. I found out halfway through the cruise that hand/body lotion is readily available but was never stocked in my room for no clear reason. 3. The food was one of the biggest disappointments. Many dishes came out cold, and the portions for the appetizers are laughable. The food taste was mediocre at best. In particular, the quality of the food at Orchid Garden is not tasty at all. The buffet has poor variety. Despite having a large space, each food station is duplicated, so there is really only half the selection. And attempts at cost-saving were obvious... other cruises have smoked salmon, and this cruise had salmon spread. The tikka masala was always some vegetable rather than chicken. Just a few examples. 4. Having to tender to ports is terrible, and I left with the sense that my cruise experience was diminished due to cost-saving decisions by the cruiseline. 2 ports were cancelled due to weather preventing safe use of tender boats, but other cruise boats were able to dock at those ports on the same day as their cruiselines booked the pier rather than resorting to using tender boats. At one of the ports we actually made it to, delays in the tendering process led to our group having to wait 3.5 hours after our arrival time to actually make it onto a tender boat, so the time available to actually enjoy the port was lessened. 5. When ports were canceled due to weather, the cruise staff revised the activity options. But all I could see were more sales and charged activities (wine/whisky tastings). It's bad enough to miss out on a port, but then to have the cruiseline only open up activities that you have to pay more for is ridiculous. 6. My cruise benefit was to save $50 per port on shore excursions, and I was unable to use that benefit as half the ports were canceled. I had unused "non-refundable" credit that I asked be applied to the service charge since I was unable to use it on a shore excursion, and I was told that wasn't allowed. If a port is canceled, I would hope the cruiseline would go out of their way to try and improve the experience rather than make it more frustrating. 7. The cruise staff was overall friendly but one staff member (female cruise staff member from USA) was rude. She was managing elevator use while it was restricted for 4 hours due to tender boats. 8. The layout of the boat is poorly planned. With disabled members in our party, it was frustrating to have to take elevators up to a certain floor to walk across the boat and then take another elevator down to get to the main dining hall (which is a location we needed to get to 1-2x every day). Read Less
Sail Date September 2019
We chose this cruise because frankly, we live by Cruise Port Boston, love Bermuda and spent our honeymoon on the Norwegian Gem on its transatlantic portion of its maiden voyage back in 2007 and wanted to see whether the cruise ship really ... Read More
We chose this cruise because frankly, we live by Cruise Port Boston, love Bermuda and spent our honeymoon on the Norwegian Gem on its transatlantic portion of its maiden voyage back in 2007 and wanted to see whether the cruise ship really was as awesome as we remembered. It was, and then some. The embarkation and disembarkation went smoothly. Sure, twelve years has taken its toll on the ship, but it wasn't that visible. The Dale Chihuly Glass Sculpture in the Atrium of the Gem still wows. The service was great. Our balcony stateroom was consistently kept immaculately clean. The food in the buffet was so delicious it kept us coming back for more. The variety in the buffet, with its different themes each night, was terrific. Even the free coffee was delicious. The staff showed pride in their work, and the attention to detail showed. We attended four major shows in the Stardust Theater, Swing, Blazing Boots, the Chernov Brothers - Circus Dance Show and Get Down Tonight which we very much enjoyed. We were able to walk to Snorkel Park Beach in Bermuda three days in a row and took the free ferry to St. George. We traveled with our nine year old son who is on the autism spectrum, and he had a great time. We went last year on the Norwegian Dawn (August 2018) and will go again on August 21, 2020. Read Less
Sail Date August 2019
Although my husband and I are not first time cruisers, this cruise was the first for us in a few ways: our first cruise with NCL, first time for both the Flynn Cruiseport in Boston and Bermuda and first time for me traveling with mobility ... Read More
Although my husband and I are not first time cruisers, this cruise was the first for us in a few ways: our first cruise with NCL, first time for both the Flynn Cruiseport in Boston and Bermuda and first time for me traveling with mobility issues. Overall we had an enjoyable cruise. The Gem is a lovely ship and Bermuda a wonderful destination. We had beautiful weather for the most part and calm seas. The stateroom services by our cabin steward, Christian Paz, butler, Joaquin Dumipig, and concierge, Anoop Bhanu were exceptional. The Boston Cruise Port was convenient for us as we could drive there. The traffic at the Port is heavy, but we managed to sort ourselves out and use the parking garage and shuttle to deal with the car. Embarkation and disembarkation were made easy for us as because as Haven cruisers we bypassed the general lines which did seem to be congested. We also had a private waiting area and were then escorted onboard to Cagney’s for lunch while we waited for our cabin to be ready - only one of the perks for Haven level passengers. Dining and drinking: Our promo package included 3 free specialty restaurants. We chose Moderno, Le Bistro and La Cucina. All three were superior to the MDRs. I loved the escargot at Le Bistro, but overall we found that La Cucina was our favorite. We found that the MDRs had problems with getting food to the table hot, or sometimes even warm. We gave up at our second night at Magenta when both the appetizers and entrees were cool to the touch. I will give credit to the manager for coming over to try to offer us something else, but it was too little too late. We also enjoyed having the promo Unlimited Beverages package. Entertainment: We saw three shows at the Stardust Theater: the Welcome Aboard Show, Swing and Duo Wings - Aerial Acrobatic Show. The production band was especially good. We didn’t attend musical offerings in other venues as we found them to be excessively loud. At one point we decided to have dinner at O’Sheehan’s, but turned around as the music in the Atrium was too loud, and the singer sounded like bad Karaoke. Turning up the volume for a dance party is welcomed, but not in venues where you would like to carry on a conversation. Spa: I used the spa to get my hair shampooed and blown dry and had a manicure. Yes, it’s pricier than at home, but not outrageous. There was some up-sell, but it wasn’t too pushy. Accessibility Issues: Onboard the ship: Public halls are plenty wide enough for walkers, wheelchairs and scooters, but, beware of the narrow stateroom corridors when housekeeping carts can block the way. The theatre has designated handicapped passenger rows, but getting to them sometimes required going up and down a relatively steep incline. Restaurants are accommodating with ‘parking’ areas for the equipment once you’re seated. Hint: to avoid stairs, The Grand Pacific dining room’s accessible entrance is to the right of the stairs to the main entrance. I did find a fully accessible washroom on Deck 13 where Cagney’s and Moderno are located, but didn’t need or look for others. Going Ashore: Those of us with mobility issues face challenges finding suitable excursions offered by NCL. I had reserved the wheel chair accessible full island mini-bus tour, but it was cancelled due to lack of participation. We ended up hiring a private taxi for a tour and we were glad that we did. Of note: there is a road behind St. Peters Church in St. George’s that has a back, semi-accessible entrance to the church. It is well worth the effort to visit this lovely church and walk through the cemetery. The assistance to get on and off the ship at the dock was wonderful. The ramp can get steep at the end when getting off of the ship and there was always a strong person to help slow my walker down. When returning from walking around the Dockyard I would request and wheelchair ‘push’ up the ramp. The dockyard is fairly flat, but the surfaces can be uneven. 
The tram that circles the Dockyard can accommodate walkers. The National Museum of Bermuda was only accessible for me on the lower level due to a fairly steep incline to get to the upper area. The exhibits on the lower level were interesting and watching the Dolphin Quest participants was fun, but I was disappointed that there wasn’t more accessibility support from the Museum. We loved this itinerary and there are so many things to see and do in Bermuda, more than one visit is a must do for us. Read Less
Sail Date June 2019
We wanted to sail from Ft. Lauderdale to Rome, and Holland America had two choices. We have always liked the Veendam because of its classic design and the quality of the service and the size of the Neptune Suites. There were no glitches ... Read More
We wanted to sail from Ft. Lauderdale to Rome, and Holland America had two choices. We have always liked the Veendam because of its classic design and the quality of the service and the size of the Neptune Suites. There were no glitches on embarkation and disembarkation. The lectures were informative and pleasing; the Kitchen at Sea was great as was the entertainment. We were the first passengers to enjoy the new carpets and the new chairs and the number of renovations on this ship! There will always be a place for these smaller ships in the industry. (1200 Passengers, but about 1000 on our crossing) the captain was all around the ship, available for questions, and very informative about the nuts and bolts of the ship and the navigaion. He was from Scotland and had the sense of humor, understated, and excellent rapport with his staff and of course the passengers! Read Less
Sail Date May 2019
My significant other and I just returned from the Boston to Bermuda cruise (5/3-5/10). We were on a Royal Caribbean cruise in December which we enjoyed very much but unfortunately we were very disappointed in the cruise on the Gem for ... Read More
My significant other and I just returned from the Boston to Bermuda cruise (5/3-5/10). We were on a Royal Caribbean cruise in December which we enjoyed very much but unfortunately we were very disappointed in the cruise on the Gem for several reasons. I purposely took notes so that I could let the customer relations department know about my first Norwegian experience. I do not believe you can fix something if you are unaware the problem exists. • 5/4 during our first experience at the pool below the upper bar, it was a windy day and the trash from above was blowing down into the pool area (cigarette boxes, cups, wrappers). It would be one thing if someone was cleaning this up and on top of it but the trash sat there and accumulated the entire time we were at the pool. There were plenty of people standing at a table pushing spa products but nobody to pick up or sweep the area. • We had a couples pedicure scheduled for the morning at 9:00am that we scheduled during our tour of the spa. Not one person mentioned to us there is a time difference and that we should adjust our phones accordingly. Although it may have been written someplace it was the next morning and we had no idea. The spa called us three or four times and we answered the phone but nobody said anything. We learned 10 minutes later the cord on the phone was broken and unless you held it a certain way the person on the other end could not hear you speaking. They told us that they could fit us in if we hurried. • 5/5 mid-morning/afternoon we were at the Garden Café and there was a loud banging coming from what I thought was the other side of the bar area so I ran around to see what the loud noise was and the gentleman at the counter informed me they were working in the room behind the bar. Right after that there was loud grinding noise on top of the banging that continued for at least 20 minutes to a half hour or more. • 5/6 approximately 7am we were awoken by loud clanging noise that continued until 9am. When we complained they mentioned something about the life boats but this was still unacceptable at these hours or at all during the cruise. • 5/6 the main pool bar had approximately 20-25 people waiting with one bartender on. • Our friend fell getting off the boat to go to town, when she came back on the boat immediately after falling to get Band-Aids for her road rash knees they told her the doctor would not be available until 5pm. She went to get band aids at the front desk and they told her she could purchase them. • 5/8 it was a beautiful day and everyone was at the pool. Unfortunately both pools were drained and closed. There were men in white coveralls in the pool doing some sort of maintenance for most of the day. At some point they put on masks and were applying some sort of toxic chemical that they were wearing masks to put on. The concerning thing for every guest aside from the inconvenience of the pool being closed was now this incredibly strong chemical smell wafting up into the area where all the guest were sitting without masks. Not only is this a health hazard but just a mindless act that I am shocked Norwegian corporate signed off on. • There were parts of the boat that were roped off and being painted while the cruise hardly half way through. This was not due to the wind that was an entirely different thing and I completely understand the decks being closed off for high wind. • During Bingo the final day there was a 10 minutes hard sell for re-cruising if you book now you can get all of these discounts, which honestly in my opinion was too much considering there was construction on the boat the majority of the time we were cruising. • The final day we headed back to the garden café to get a drink and again there was a group of men in white coveralls painting the stairs white. In summary, I am truly disappointed with the lack of staffing, the lack of professionalism, the nickel and diming for everything. Since when does a premium drink package not include water, soda or coffee? I walked up to more than two bars where the bartenders were either arguing with each other or ignoring the customers. I think it was the first day we sat at O’Sheehans to eat and they said we could eat at the bar but we had to walk over to the hostess stand and get menus. I then pointed out there was a menu right behind the gentleman who said this. I don’t mind walking over to the hostess stand I understand that is the policy when you are trying to be seated in the dining area. This was day one and the lack of interest in the guests or to make us feel welcome should have been a red flag because it was consistent throughout the entire cruise. It is not for us to know that the waiters shouldn’t come behind the bar because the bartender kept yelling at them. I am have been in the hospitality industry my entire work life and know exactly what needs to be done to make someone feel welcome and appreciated. If this was the representation of Norwegian that this company has put forth to keep people cruising on their boats then I can say without a doubt we will be pursuing our next vacation with a different cruise line. The biggest disappointment for me is that I have heard so many great things about Norwegian and was really looking forward to a great vacation. Read Less
Sail Date May 2019
When we booked with norweign agent we requested twin bed with recliner and was told this would not be a problem. But when we arrived to our room it was a king size bed with no chair. Upon several calls and hours someone brought my ... Read More
When we booked with norweign agent we requested twin bed with recliner and was told this would not be a problem. But when we arrived to our room it was a king size bed with no chair. Upon several calls and hours someone brought my distilled water and a plastic pool low back for my husband. We had explained upon making reservations that he had a broken neck and needed a high back chair to sleep. We were accused of not making reservations with Norwegian agent because they wouldn't make that mistake. The embankment was ok but really needed a wheel chair for my husband. We did not received the distilled water and breakdown of bed and plastic chair until 10.30 PM. My husband had to sleep sitting on the bed and leaning back on the light with pillows he was unable to sleep more than 2 hours because of the pain. The excursion was terrible I fell asleep on the bus it was so boring the only good part was we stopped to shop but not enough time could only go into one store. The buffet was terrible but the specialty dining was fabulous. The service people were very helpful but everytime we ordered a wheel chair we needed a large and everytime we specified large but it didn't matter we received a small one. My husband was in so much pain from sleeping sitting up that he could not make the excursion. Our person who took care of our room was remarkable and all the dining and bars were wonderful. But with all the problems we had we should have been visited by upper management. On the last day we met the hotel director while he was smoking on the 13th deck. We spoke with him about our issues and he told us he would have a large wheel chair at our room at 8.30 am. No one ever came when our service person called to help us they refused to send someone so we had to make our way down to the 7th deck on our own. There we waited for a large wheelchair to disembark. The gentleman the helped us disembark was fabulous and very well mannered. Overall the cruise was terrible we spent a lot of time in our room because my husband was exhausted and in a lot of pain due to the sleeping conditions. We spoke to several families who had been on many cruises including the couples we were traveling with that this was the worse cruise they had been on and that the buffet was terrible. Read Less
Sail Date April 2019
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The ... Read More
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The entertainment on the ship is diverse and upbeat. The ship was clean and shiny. The cruise director is full of energy and fun. Everyone has their own preferences and Royal does their best to accommodate everyone. I’m not saying they are perfect, but pretty close. I spent a lot of time in the Diamond lounge and the wait staff there is fantastic. The drinks and appetizers are delicious. I love the ports but I really don’t even get off half the time. I’d rather stay on the ship! I just wish there were more sailings by RCCL from Boston what return to Boston post cruise. I think I would be sailing every month! Loyal to Royal!! Read Less
Sail Date October 2018
I wanted to take my elderly mother on a calm cruise as a cruise was on her bucket list. When I boarded the ship I ask if I could rent a wheelchair for my mother I was declined do to the face I did not make arrangements when I booked the ... Read More
I wanted to take my elderly mother on a calm cruise as a cruise was on her bucket list. When I boarded the ship I ask if I could rent a wheelchair for my mother I was declined do to the face I did not make arrangements when I booked the reservation. I didn’t think we would need one 3 mo prior to the trip. I was spoken to TERRiBLE by the security personal. After we boarded the ship an after a 2 hour wait to get in our room I was told it was mandatory we attend the safety drill procedure. I could not take my elderly mom there with walking disability down the stairs so I had her stay in the room while I attended.. My mother there has Dementia also. When I returned to the room my mother was not there. I went to the hallway an ask the cabin Stew Ricardo if he had seen my mother.? Ricardo stated he went into the room (I assume to clean as it was not very clean when we arrived) an he saw he sitting on the bed with a blanket. Ricardo then said she said she was hungry then she left the room. I told him I needed to find her she has dementia. I looked through halls of our floor an I found her safe an sound. I was then paged by the security personal. I went to guest services an was invited to an office of the security personal. The female security officer and the male officer spoke to me HORRIBLE!!!!!! The female officer stated the cabin stew stated he found my mother in the room wrapped in a blanket laying under the bed. Complete total LIE. First of all my mother would not b able to get on the floor much less under the bed. Second, ileven if that were true...why would he leave her there?.,I told them that was impossible!!! They then told me the cruise line was never t responsible for my mother and I was not to leave her alone. I told them I would not have left her alone had it not been for their safety procedure an the caregiver who was suppose to be on the trip with us had cancelled the day before., I was shocked humiliated over they way I was treated. Also I ask guest services if I could rent a wheelchair was declined from for the ship and also declined for shore excursions an just walking in the towns when we docked so our entire trip was spent on the ship except for one day we left the ship for Halifax an I thought maybe I could rent a cab. My mother had a very difficult time even walking down the ramp to the port. A very nice man who works for Hop on Hop off ask if we needed anything I explained I wanted my mother to tour the city was unless we hired a cab it wasn’t going to work out. He said if we wanted to take the Hop on Hop off they would help me get her on an off. We did do that an we just stayed on the bus but at least she was able to see the city. This was the only time during this vacation someone treated my mother with kindness and respect. I feel my mother was discriminated against several times by the Cruise Line an will never take another Royal Caribbean Cruise again. Your cruise line should be ashamed. Read Less
Sail Date September 2018
We love the "small ship" experience of American Cruise Lines and selected this 11 day Grand New England cruise for the wonderful scenery, food, and ports. Two special highlights - the lobster roast picnic in Rockland, ME at the ... Read More
We love the "small ship" experience of American Cruise Lines and selected this 11 day Grand New England cruise for the wonderful scenery, food, and ports. Two special highlights - the lobster roast picnic in Rockland, ME at the Sail Power and Steam Museum, and the sail on the Schooner Lannon in Gloucester, MA. The new ship the Constitution was lovely but seemed very crowded. Staff had to conduct Cocktail Hour in both lounges and it was still difficult to get a drink and find a place to sit. Dining room was crowded and noisy. Not everyone could be accomodated on all of the shore excursions they wanted to take. This is the largest ship American has built so far - we had to take the tender in 4 of the ports which really cut into touring and sightseeing time. Was this because the ship was too big to dock at the smaller ports? The food was excellent for the most part with a few misses, and the service was pretty good in the dining room most of the time. Wine is included at lunch and dinner, but American serves very low end inexpensive wines. They are now offering room service breakfast and an additional cocktail time after dinner - I guess to make it feel like a more luxury line - but I feel you still choose American for the small intimate ships and opportunity to see the smaller ports, and this trip did not deliver as successfully as other trips. Some of the staff - Guest Services Coordinator, Assistant Hotel Manager to mention two of them - were especially gracious, and we did book another trip on American. It will be our 14th to clearly there is much to love about this cruise line. We long for the older ships - the 50 passenger Eagle and Glory - but I guess American just can't make a profit with a ship that size. Read Less
Sail Date September 2018
Sailing from Boston is very convenient as we live in the area and we love Bermuda. Theses two factors led us to choose to sail on NCL Dawn. We loved the casual dress onboard. It was a very relaxing cruise with Good food and service. ... Read More
Sailing from Boston is very convenient as we live in the area and we love Bermuda. Theses two factors led us to choose to sail on NCL Dawn. We loved the casual dress onboard. It was a very relaxing cruise with Good food and service. Bar, lounge and atrium entertainment was excellent. The theatre entertainment could use improvement. Dancers very good but in need of production improvement. Bingo and Deal or no Deal Game are just money makers for NCL. Large prize bingo is a coverall which must be done in 47 numbers. I felt there should be $500 coverall for each day given the cost of bingo cards. Venetian Main Dining room ( aft) is much prettier and brighter with large windows than Aqua Dining room which is midship. Embarkation and disembarkation were very efficient. When first getting onboard the Venetian is open for seat in dining and well as Gadren buffet. We opted for the Venetian and it made the day very relaxing instead of crowded and harried at buffet. Read Less
Sail Date August 2018
My Mom and I really enjoyed our cruise. The staff on the Dawn were so attentive to my mother, who uses a wheelchair and a cane. I feel like each time we attempted a transfer in and out of her transport chair, someone was there to hold the ... Read More
My Mom and I really enjoyed our cruise. The staff on the Dawn were so attentive to my mother, who uses a wheelchair and a cane. I feel like each time we attempted a transfer in and out of her transport chair, someone was there to hold the chair or flip the foot rests up and down, no one was asked, staff just know what to do and don't hesitate to jump in. I read plenty of reviews complaining that the buffet didn't have variety, that the staff in the buffet were miserable, etc. That was not the case! The offerings changed every day. The salad bar had different cold salad offerings every single day, the dinner buffet the first night had a seafood theme, another night they did a Turkey dinner (we did not have it, we dined at Los Lobos that night). The final night there was prime rib. I nominated the entire buffet staff for a hero of the cruise award because they were so attentive and personable. The breads are amazing but the salad dressings are watered down. There are name brand bottled dressings available, use those. The music on board kept us so entertained. Manila Soul performed on the pool deck and in the night club, they are high energy and cover everything from the Beatles to Donna Summer to AC/DC, we loved them. Jamroc was so fun also and Paul Mullins performed lots of Elton John, Billy Joel, Sinatra at Gatsby's. Everyone had a little luck in the casino at one time or another. I did not like the way the craps dealers kept pushing to keep the dice moving, we were trying to teach some people the game, there was no one else playing and there was no reason to be that aggressive and pushy. I did not play craps the final two days because the pit staff just were bossy and pushy. Jerry in the casino will keep you from going thirsty, great cocktail service. My mom was in very good hands with Dorotea in the salon and I was able to enjoy a hot stone massage with Richelle, just delightful. The day pass for the spa is $50. The thermal loungers are the most magnificent things ever! Le Bistro was very good and the best cup of coffee on the ship. Our favorite meal was at Los Lobos, the ambiance was colorful and mom raved about the red snapper. The Mexican rice however was straight out of a Zatarains box, oversalted and gross. Tres Leches cake was off the hook delicious. We dined at Venetian one meal and it was inedible. We are really not picky eaters. Both of our entrees, lasagna and roasted lamb, were inedible. The coconut lime souffle was terrific. We did not return to the Venetian and never tried Aqua. Read Less
Sail Date July 2018
We enjoyed a great cruise to Bermuda. Ship is older, but very well kept up and we had no concerns. Food and service by the wait staff is second to none - also the friendliest people were on this ship. Food is excellent - many choices ... Read More
We enjoyed a great cruise to Bermuda. Ship is older, but very well kept up and we had no concerns. Food and service by the wait staff is second to none - also the friendliest people were on this ship. Food is excellent - many choices in either upscale dining, Lido buffet, or even room service - everything is served with a smile. We enjoyed the entertainment - the shows, comedians and talented musicians, and participated in most of the trivia games, which were lots of fun. The captain was very informative and personable - seas were a bit rough on the way to Bermuda, but he kept us informed. We were also late in arriving due to a "whale watch" - again we were advised as to why and we received a small credit on our account. The cruise director was Becca, our first lady cruise director, and her assistant was Jordan - both were very pleasant and easy to joke around with and talk too. We are an older couple that have cruised on several lines and we find that Holland America never disappoints. Read Less
Sail Date May 2018
We took this cruise as a last minute deal to get away from Hurricane Irma. Had a wonderful time on board. Shows were great, food way to good, and staff was friendly and hospitable. What a way to ride out the storm. The fine dining ... Read More
We took this cruise as a last minute deal to get away from Hurricane Irma. Had a wonderful time on board. Shows were great, food way to good, and staff was friendly and hospitable. What a way to ride out the storm. The fine dining was great except for the way you now get a certificate and can only choose one salad-or- soup. In the main dining room, you can order whatever you want, as much, or little, as you like. Fine dining is limited and sometimes I'd love to have a soup and salad. You have to pay extra. Not quite worthwhile when the main dining and buffet areas have such fabulous items too. The port is so easy to get around - just walk off and you're already in a fort. Jump on the free water shuttle to go to St. George's. Overall a fabulous cruise. Love NCL. Read Less
Sail Date September 2017
The crew was exceptional in every respect. The fresh fruit was to die for. The specialty steak house was perfect. The usual staterooms were adequate if not too large. 165 feet was one with a balcony. The toilet entrance can't be used ... Read More
The crew was exceptional in every respect. The fresh fruit was to die for. The specialty steak house was perfect. The usual staterooms were adequate if not too large. 165 feet was one with a balcony. The toilet entrance can't be used by anyone too fat. The shower was great. There is no cabin on the ship that is close to everything. If food is your thing, pick a cabin aft. If shows are for you, go forward. Three football fields long is a very long walk! The variety of foods is excellent. Don't drink the water in the buffet, because some people ignore the sign and jam their water bottles to come in contact with the spigot. The ship should, but does not, station a person near those dispensers to stop people from doing that. Virtually all the shows are only 45 minutes long. That was a bit disappointing, but the performers are energentic and work very hard. Many people brought very young children who were up and cranky late at night when they should have been asleep. If you require assistance on the ship or disembarking, it is there and excellent. Getting on the ship is another story. They don't provide wheelchairs until you have already checked it. That was the worst part of the entire voyage. In some cases, the entertainment you might like overlaps in different venues, making it a struggle to see and do everything you might like. If I could afford it, I would cruise regularly based on this experience - always a cruise that is touted as a leisure cruise, with food and drink available 24/7. The casino is smoking or I might have been there more. Read Less
Sail Date August 2017
I read the poor reviews on this cruise but my rep assured me that the activities changed a lot on the ship and they cater to children. They don't even appeal to adults. This is what I sent to the guest relations and all they are ... Read More
I read the poor reviews on this cruise but my rep assured me that the activities changed a lot on the ship and they cater to children. They don't even appeal to adults. This is what I sent to the guest relations and all they are going to give me for my grief is a measly $50 onboard credit on my next Holland America cruise, like i really am looking forward to going on another Holland America cruise. My dad spent about $30k for 9 cabins too. these are my complaints... AND NEVER HOLLAND AMERICA again! they dont care about customer service and took 2 months to answer my complaint. 1. Cruise activities were repetitve and uninteresting. They should have a variety of programs for all ages. The cruise director mentioned about having to work within the budget and I'm thinking the budget must be very tiny. You already know about the basketball and tennis balls, and I want to thank you for getting those balls for us. However, we couldn't use the tennis balls because they were only available to us on our last day and we were in Quebec City between 2 -5 pm. 2. Club Hal kicked me out of the room when I was talking to my nieces and nephew for a few minutes. My sister was also told that she couldn't take pictures of her daughter in Club Hal. Is that really the policy? We were disappointed that there was no cooking classes for the kids. Unfortunately, a few of my nieces, who are almost teenagers, wanted to go home by mid-week. 3. Fitness instructor is obviously not interested in teaching anything but stretches. I went to a 5:30 total body conditioning class and at 5:30pm, there was no class. At 5:35 pm, I approached a man who was sitting on the exercise floor creating some sort of a sign. He says I was the only one who was interested and I could come to his 7 am stretching class. If i wanted to do the stretching, I would be there at 7 am and not at 5:30. I went to the lady at the front desk and she talked to the man and his answer was the same... that I was only one person. Another lady came by and asked about the class and later says she was interested. So I say "ok, now there are two". He finally stood up in the front and two others joined us. Now there was four. In the first 10 minutes, he did stretches. I left the class and resumed doing my own exercises and 5:50 pm, when I turned around, there was no more class. The class was supposed to be for 30 minutes. The cruise hired the wrong person to do the fitness classes. I also heard the same man ignored my nephew and my sister when doing the foot analysis. His focus was only on an elderly woman trying to sell her orthodics. 4. One should be more careful in charging the right amount for one massage. My sister had to correct a mistake with customer service. She bought several massages even though I told her that massages are cheaper in her neighborhood. 5. The ship charges $20 for a picture with a background but charges $40 for doing my group pic at the staircase. Why is there such a huge difference? Other cruiselines charge just $20. I also do not appreciate Ralph, who is the photo manager, addressing me as "milady" as if he was being condescending. That was my feeling. I especially do not appreciate Ralph for not delivering the photos as he had promised so that my family had to come looking for him and the photos on the day of disembarkation. They also did not have the cruiseline and the date imprinted on the photos as they said they would. 6. My brother says there was a chemical smell, albeit temporary, in his cabin and I also saw that he had rust spots around the metal handle and spouts in his shower. 7. It was either an icebox or a sauna in some of cabins and I was told the thermostat was broken. Someone came out to fix it though it wasn't still working very well. 8. On Level 6, the engine thrusters woke me up early around 5:45 am, on the last two nights when I really needed my sleep. I thought we were given quiet rooms. 9. Never had the pool been closed while we were on a cruise. The last day, the pool was closed for cleaning. I'm not sure if that's a regular thing for Holland America or maybe someone had an accident in it? Read Less
Sail Date August 2017
Chose this cruise for intergenerational travel with my parents and children. LOVELY way to cover a lot of ground. We used the ship more as a means of transportation to get from point A to point B, but it was a really wonderful trip. ... Read More
Chose this cruise for intergenerational travel with my parents and children. LOVELY way to cover a lot of ground. We used the ship more as a means of transportation to get from point A to point B, but it was a really wonderful trip. Pros: food, service, staff excellent. We had basic family room with bed hung from ceiling in interior state room-- more than adequate to meet needs. There are plenty of rich foods, but I can't eat them and was able to eat healthily during the entire cruise as there were many food options. Ship also has a 1/4 mile walk around on deck six and ample health club. Nice free stretching class for early mornings. Cons: children's programming is in need of a total overhaul. If you want to park your child someplace where they can have unlimited media- this would be sufficient, but the children's programming is decidedly lacking. Our children enjoyed going after dinner for an hour or so and they had one night of truly interactive activities, but this was a far contrast to the children's programming in Splash Academy that they had on Norwegian. Norwegian's programming was media- free, dynamic and organized. Staff was lovely, but the programming was an after-thought, room smelled terrible and it was stuffed with media. Shore excursions were overpriced as one would expect. In Bar Harbor, there is a free LLBean shuttle which operates in the summer for only the price of a park pass (fourth graders are free and seniors get discount). Great way to see park at a fraction of the cost. Hired private car in Charlottetown. Discovery Tours PEI and Shuttle Service, K. Fraser/T. Thompson-- info@discovertourspei.com. This was the sweetest man who loved our kids. We negotiated the rate up front and he took us all over island-- to Canadian national park, anne of green gables house, a mariner port, a toy factory, a place to pet the goats... He was so kind and it turned out to be about 30 a person for the tour of the island. Great way to explore. If you splurge for any excursion there is NOTHING to see in Sydney. We were glad the boys went to see Alexandra Graham Bell museum that day. They loved it and there really is nothing to do in town and I am generally very easily entertained! Overall, wonderful trip and a great way to cover a lot of area in a very relaxed way-- wonderful trip! Read Less
Sail Date August 2017
I was a little hesitant just before leaving due to some of the recent reviews of this very cruise. Yes, the ship is a little tired in places. Seating cushions in public areas need to be replaced, along with the deck chairs on lower ... Read More
I was a little hesitant just before leaving due to some of the recent reviews of this very cruise. Yes, the ship is a little tired in places. Seating cushions in public areas need to be replaced, along with the deck chairs on lower promenade, etc. The 'hot tub' area aft seemed rather worthless. However, the ship is clean. The service and food were very good. I was impressed with the Lido restaurant. Happy to see the buffet has been done away with and the food and food utensils are not handled by guests. There were hand washing stations everywhere. The ship is smaller than many of the mega ships I've been on and this was a big plus given I was traveling with two individuals who use walkers. The ports of call I liked best were Bar Harbor and Quebec. Sydney didn't seem worthwhile. We dined at both of the 'specialty' restaurants. The Italian one was good, but they kept pushing the family style option and we all just wanted our own dish. It was fine, but seemed a little over the top. The Pinnacle was a real disappointment. We had much better service in the dining room. I had to ask for a finger bowl or something to wipe my hands with after my King Crab. We had to track down the waiter(s) a few times. Just didn't do a good job of reading the table in my opinion. Souffle for dessert was a real disappointment. Entertainment was OK. Comedian was very good. Piano man was awful, yet popular. Didn't understand that at all. Singers and dancers on board were acceptable, but we only went once. Spa was pretty good as far as packages available, but wait a few days as the prices go down and specials come available. Hot tub within the spa is worthless. No jets. Cabins are OK, tight as you expect. Bathroom was decent size and we had a tub. We were on lower promenade deck. Nice to be able to walk right out and it was mid ship and close to the gangways when we docked. Overall good value for the money and we enjoyed our week. I think the ship is worth a trip into dry dock to update her. Read Less
Sail Date August 2017
We loved Bermuda. Leaving from Boston is a breeze. We have traveled on the Dawn many times. Getting on the ship was so easy. We arrive at Black Falcon at 11;30. We were on the ship by noon. We choose to go to the buffet for ... Read More
We loved Bermuda. Leaving from Boston is a breeze. We have traveled on the Dawn many times. Getting on the ship was so easy. We arrive at Black Falcon at 11;30. We were on the ship by noon. We choose to go to the buffet for lunch. The buffet is OK. The area is very clean. The food is OK. It is not fabulous, but it is not awful. I usually get a salad with fruit. So the buffet is good. Lots of burger/hot dog/sandwich choices. We went to the welcome show. It was OK. We have seen it so many times. We went to Los Lobos for guacamole. It is unreal. They makes it at your table. Worth the $5.99. day 2 I spent doing trivia, reading, casino, and being lazy. Trivia was fun. Since I have been on many cruises, trivia does not use the same games over and over. The casino took my $$$$$. Day 3, we arrived early to Bermuda. I went to snorkel beach. They were charging double. NOT worth it. The beach is full of broken glass and bottle tops. They do not clean the beach after the nighttime party. Several people stepped on broken glass. They had to get stitches. Day 4 I took the new FREE NCL ferry to St. George. I arrived to see the dunking. This is a reenactment of how women were punished in the 1700. It is a very funny show. St George is trying to come back. Most of the stores were closed. An hour is all that is needed there. Such a cute town, but not much to do there. Day 5, I took a free tour of the dockyard. It was wonderful. The tour starts at the moon gate at 9:30 AM. They reenact the year 1863. You meet townsfolk as you walk. It was fun. I also took a tour of the fort. It was $15. I thought it was great and worth the $$. I also took a walk to the clock tower for shopping. I do not like to go far on departure day. Day 6 was a sea day. I spent the day at trivia, casino, reading, and shows. Saw Elements. I have seen this show several times. It is still wonderful. Casino took my $$$$. Day 7, I spent doing trivia, casino, and talking to friends. Casino took my $$$$. We ate at several restaurants. Our favorite is Los Lobos. We love the guacamole and grilled shrimp. Service is the best. We had dinner with a friend at Moderno's. I love the salad bar. The desserts are super. Service was excellent. We had a meal at Bamboo. The food is good, not great. But it is a free restaurant....so I was happy. We also ate two nights at Cagney's. Cagney's is the reason for a lower review. As latitude members we received two free dinners with wine after our 30th cruise (we now have 77 with NCL) About six months ago, NCL took our well-earned rewards away. We now receive one free meal with wine and one free meal with water, They also took away allowing us to order a side. A 20 cent order of fries after 77 cruises. They give you a pieces of meat all alone on a plate. The Breakaway and the Gem allow their loyal customers a side. The NCL Dawn does not. The manager is very rude. He refuses to budge. I ordered lamb the first night. It was delicious. I ordered it again the last night. It had a sour taste. I sent it back. The second order also had a sour taste. The manager refused to believe the meat tasted bad. He argued with me. I love the Dawn. It is my favorite ship. Read Less
Sail Date August 2017
I love travelling out of Boston - the Pier is user friendly and the check-in goes quickly. I have some mobility challenges. First trip back on the Dawn since it has been refurbished and it does look and feel fresher. I was in a 2br ... Read More
I love travelling out of Boston - the Pier is user friendly and the check-in goes quickly. I have some mobility challenges. First trip back on the Dawn since it has been refurbished and it does look and feel fresher. I was in a 2br suite on Deck 11 and while I love the room and particularly the shower, I like it best when it is in the Haven. There really is better service there. Ate at 4 of the specialty restaurants - I love Cagney and our waiter was terrific - that always remember food allergies and make suggestions. But the food at Le Bistro is the best onboard and I am glad they have moved the restaurant. Entertainment was so-so- the comedian not funny at all but the ensemble energetic and fun to watch. My favorite music can be heard all over the ship. NCL is a service driven company and I feel that as a customer. Love forward to a fall cruise on the Jade to Canada. Just made contact with a private tour company in Prince Edward Island as a result of a review on this site. Read Less
Sail Date June 2017
Chose this cruise as we wanted to go to Bermuda and the access was better in Boston than it would be in New York. Have taken one cruise out of New York, and that will be the last, and I didn't have to drive to the cruise port as I ... Read More
Chose this cruise as we wanted to go to Bermuda and the access was better in Boston than it would be in New York. Have taken one cruise out of New York, and that will be the last, and I didn't have to drive to the cruise port as I have to now due to my husband's confinement to a wheel chair. Embarkation went smoothly with lots of help. Debarkation took longer due to waiting for assistance, but went smoothly. We had an accessible room which was very large and well arranged. The only drawback was that there was only one American style electrical outlet, and several things had to be plugged in at once - his breathing machine, wheelchair charger, etc. We had brought two 4' power strips which plugged together met out needs. Later NCL provided us a single longer power cord with multiple outlets to use. Meal were excellent in main dining rooms, specialty restaurants, and buffet. We got lots of assistance in seating and with the meals. We had seen many of the major shows before on other NCL ships, but greatly enjoyed them again. Especially Elements was outstanding and Soul Duo is phenomenal! Wheelchair seating could have been better. Got to take a tour of Bermuda on a 5 hour excursion in a minibus with a chair lift that accommodated my husband in his wheelchair. Very informative and enjoyable tour. Also were able to take the NCL provided ferry to St. George's for the day. Most of that area has step ups to all restaurants and shops so not wheelchair accessible. A tour guide tole us about a back entrance to the historic church and they have an entrance ramp also so we enjoyed touring it. Crew and staff provided excellent service. Would definitely take this cruise on the Dawn again. Read Less
Sail Date June 2017
Background: From Massachusetts, so didn't have to worry about luggage for cruise meeting flight requirements.. Traveled with my Grandmother, we both needed a good getaway which this cruise thankfully provided! Cruise: Dawn, ... Read More
Background: From Massachusetts, so didn't have to worry about luggage for cruise meeting flight requirements.. Traveled with my Grandmother, we both needed a good getaway which this cruise thankfully provided! Cruise: Dawn, June 2nd to June 9th Boston to Bermuda, return to Boston Embarkation: There were a bunch of cars but we only had to wait a few minutes before we were curbside and the speedy porters whisked our luggage off to the ship, breezed through security and check-in, i would say we were on the ship within 20 mins or less, total relief! Luggage was delivered during the mandatory fire drill, however we were allowed to drop off our carry on items to the room, even though it was still getting the finish touches put on. Cabin: (Deck 10 - Balcony/BB - disability room: 10700) Very spacious & met all of our needs, though being my first cruise can't compare to anything else. We stayed in a disability room, due to travelling with my grandmother and her needed use of a walker. There were some issues/hick-ups i noted throughout the cruise, but i will make note of them in the "Cabin review". Our room Steward was fantastic (i'm terrible with names but i want to say Radolfo, or something similar), beaming smile, joyful greeting whenever we crossed paths, he was incredibly helpful and attentive during our whole trip, the only snag on his part was that there were two of us travelling and only one chair in the room (the room didn’t have one of the small sofas, as is typical of a “normal” balcony room offering) which wasn’t a deal killer and makes sense given the disability setup of the room. It wasn’t until our last night that our Steward noticed this lacking and brought in a new set of two chairs for us, which was most helpful for facilitating the last night packing for disembarkation, but would have been nice over the course of the whole trip, to be honest I preferred to perch on the comfy bed, but it is the little things you notice/miss when not there. So if you too book a similar room and want two chairs, ask and ye shall receive apparently. Staff: I found the staff to be friendly and helpful, at least with those I had contact with. I cannot recall coming across a single rude staff member over the course of the trip. This was especially illustrated by the “Solo Travelers” Program that Norwegian ran nightly on the ship in which both myself and Grandmother took part. Several staff took time each night out of their own (I’m sure) busy schedules, to both greet the group to make sure we felt welcomed but also that we were having a good time! This program really made our trip, we all clicked well, dined out together most nights, and made some new top-notch friends! Dining, Food & Bar Service: Food and dining service were a bit of hit or miss (we ate each night in a large group, so not sure if that had anything to do with it) but any issues we did experience were generally small and were corrected in pretty quick fashion. As for the food, most of my meals were great from the dining rooms and buffet, I didn’t try any of the specialty restaurants on this cruise so cannot speak directly to them. I can say the food in Bamboo was delish, I had the Orange Beef, with fried Pork Pot stickers and Spring rolls… YUM! If it wasn’t for having to catch one of the Entertainment shows, I think I would have never left the restaurant that evening! I also had the Lamb in the Aqua dining room and that was quite tasty, esp with the addition of some mint jelly, and the Pork loin in the Venetian was tasty too. Those were the stand outs for me, the food overall was generally good, but standard and what you’d expect for large populous service. I also experienced great service at all the bars throughout the ship... aside for one drink order where the bartender made my “Dark n Stormy” with Bacardi Rum…? I think he must have been a fill-in on that night, needless to say the Unlimited drink package is worth it's weight in gold and highly recommended! One suggestion to Norwegian would be to possibly extend the hours breakfast is severed in the Buffet, it would have been nice, as a night owl and late morning riser, to be able to snag some tasty waffles, eggs or french toast up until around Noon, instead of ending around 1030am, even if such an offering was just a small station off to the side where said items could be kept warm on a small batch basis, it would have been welcomed instead of trying to force oneself to down lunchtime offerings that just didn't appeal at the time, i'm sure i would not be the only one whom would have appreciated this. There were a few downsides I noted from my and our groups dining experiences: 1) Beef meals were somewhat hit or miss from day to day & dining room to dining room. One day it was spot on, the next day it was tough and dry with some in our group not being able finish their dinners. 2) The menu item listings were sometimes “off the mark” as to what was actually being offered, not sure if this was due to some language barrier or translation, in combination with the American culinary diet… case in point was the “Country Fried Chicken” which in American terms is generally a boneless deep fried Chicken breast, instead my order came as bone-in “Country-style” Fried Chicken pieces, while the phrasing is slight, it made the difference to the end result. Also the offered “Boston Cream Pie” wasn’t exactly an authentic Boston Cream Pie for which Boston is known, which was the reason one of our party actually sent it back. As the Cruise is Porting out of Boston, and as a lifelong New Englander, I found this to be a bit of a culinary faux pas. 3) The greatest aggravation to our group while dinning was actually more of a small annoyance but crept up every time we ate across the ship's dining rooms, that is: The Salt and Pepper shakers are equally un-identifiable from each other. There is zero indication denoting Salt in one mill and Pepper in the other, without having to grind the contents into one’s hand to discover what was hidden inside. This also resulted in several occasions where our table had only salt or only pepper because not even the dining room staff could tell the difference either. [To offer a simple and elegant solution to Norwegian should they read this, they should order some Black and White silicon brands that could be easily (and singularly) wrapped around the trunk of the grinders making their contents easily identifiable, but still quickly change-able as need arises] Bermuda Port & Shore Excursions: Leaving the ship for the first time was a bit chaotic, everyone was kept up on level 6 util the okay was given and everyone on massed headed down the stairs to the gangway. The rest of the time coming and going from the ship was pretty easy and there was never more than a few minutes wait in either direction (mostly returning) We did one Excursion via Norwegian, the Gosling Rum Cruise, which was nice, but nothing special, mostly it's a sell opportunity for Gosling, with some history & sightseeing thrown in, we did have one of the Goslings on board to talk about the family history, so that was kind of neat, and the sample were yummy, the Highlight of course was the Sunset, absolutely STUNNING! The rest of the time i booked my own excursions, doing saved me a little $ but also opened up time windows not offered via Norwegian. Activities: 1) Early morning Horseback Trail Ride via Spicelands Downside: the ride started at 7am, due to this you have to take a 30 hour Taxi and leave the ship at 6am, and despite what anyone says they don't go down into the water. Upside: I was the only one who showed up... so i literally had a private Tour all to myself!!! 2) Hiked up to Gibbs Lighthouse from Bus #8, then to other side of island and returned on Bus #7 (FYI the Bus #7 stop is the easier of routes to the Lighthouse 3)Kayaked via Somerset Bridge Watersports: I had wanted to Jetski, but this establishments booking process is archaic, and i was sadly unsatisfied, won't be a repeat customer, also kayak i had was run down and beat up. 4) Jetski via Island Tour Center: Had a smooth reservation and checkin process, the tour was a blast, but the weather was no idea, really high seas and winds... if the weather was more mild it would have been perfect! But it was still a fun adventure don't get me wrong. 5) Exploring the Dockyard: basically a built out Tourist center, of which you would expect, some history, mostly shops to sell you things... Do however stop into the Pirate ship (Calico Jack's) they have a plank & beware, they serve on the strong side - you've been warned! Entertainment: As for Entertainment, the ship has some real talent, the music groups were incredibly well preformed across all the musical genes offered. I didn’t attend many of the performance theater shows, but did catch the Duo Acrobatic act and that was impressive, even more so, when you consider they do their thing on a constantly in motion floor!!! I also heard the Elements show was outstanding as well. The music and dancing provided in the Bliss lounge each night was also a welcomed treat and way to de-stress while having some fun, we had a great crew on the cruise that tore up the dance floor each night. Spa & fitness: I did not take part in any spa treatments or use the fitness center, i was so busy on the island i didn't need it LOL, I did pop my head in though, and they looked very nice. Disembarkation: Was reasonably smooth, however the assistance getting onto the ship wasn't what it was in leaving (unless you require a wheelchair off the ship) those with carry-off luggage and walkers weren't really offered any priority for the snaking-about-the-ship line to leave. We did choose however the last time slot to vacate the ship, that did seem to help us at least with departing, and avoiding the lion-share off people streaming off into the terminal. The porters were very helpful transporting our luggage out to the street to wait to be picked up. Note: it's very important to communicate to the party picking you up, what colored "zone" you are in and what flag number you are nearest. Conclusion: All said and done, outside of the few above-noted issues, it was a most enjoyable cruise! I cannot wait for my next one and will not hesitate to book again with Norwegian, again a huge “Thank you” for a great memorable time to the wonderful staff of the Dawn!!! Read Less
Sail Date June 2017
Really love the idea of seeing AMERICA! We went on an 11 night Cruise to New England. There were about 120 guest on this new boat. It was smooth and the rooms were amazing with nice balconies. The staff is all American and made up of ... Read More
Really love the idea of seeing AMERICA! We went on an 11 night Cruise to New England. There were about 120 guest on this new boat. It was smooth and the rooms were amazing with nice balconies. The staff is all American and made up of respectable young people who really want to make your vacation relaxing and wonderful. The FOOD was 5Star and we ate lobster almost every day! We went in late May and it was cool, so if doing this again, June might be better for weather but there were no crowds and the towns were lovely. Started in Boston, MA, Went to Bar Harbor, ME; Boothbay Harbor, ME; Camden, ME (my favorite); Rockland, ME, Portland, ME; Newport, RI; Martha's Vineyard, MA; Provincetown, MA and back to Boston, MA. In Newport, RI we went on a really cool trolley tour of several mansions including the BREAKERS. Will definitely recommend this for anyone wanting to see America's East Coast. Read Less
Sail Date May 2017

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