My husband and I were excited to celebrate our 40th anniversary on a cruise to New England and because of the internet description we thought American Cruise Lines and the American Star would be a good choice. The cruise dates were September 9th through the 16th.
We were disappointed from the moment that we walked on to the boat we noticed that the boat was older and in poor condition.
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We did a lot of tendering to the shore. In Bar Harbor we tendered in then had to take 50 min bus ride just to see Bar Harbor . That's just one example . This ship ran out of Diet Soda 5 out of 10 days. At every port they said they had a shipment but lied You feel for the cost of the cruise they wouldn't run out of food but examples hotdogs ,vanilla ice cream,dinner rolls and cheese for the nacho ...
We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...
This cruise was interesting, yet in many ways disappointing. Great itinerary that included Gloucester, Hyannis, Martha's Vineyard, New Bedford, Newport, and Provincetown. Of the 175 passengers most were from East Coast and MidWest with the majority being older seniors.
Our first disappointment, the bus picking us up from Four Seasons Hotel was 1 1/2 hrs late for the pre-cruise excursion ...
We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...
We chose this cruise because we were booked on Pearl of the Seas and it was canceled several times due to Covid. We were told we had to cruise before the end of 2022 or lose all the money we had paid for the cruise on Pearl of the Seas. There was nothing available on Pearl of the Seas in the New England area and we could not book the cruise for 2023. Our suite was on the 5th floor and was very ...
We had to cancel a Viking Alaskan Cruise due to health issues and found a suite available on this ACL New England cruise. We were disappointed and left the ship early. August is a bad time for Maine. It was too hot to enjoy off ship excursions. A fall or spring trip might be a better choice. The ship itself, I believe, is about 5 years old. We had trouble with our balcony door lock. We weren't ...
A Great cruise for the New England area. This is the first time we have been on American Cruise Lines and was not disappointed at all. There were 3 of us in a veranda suite and there was plenty of room for 3 singles. All crew members were very accommodating. We had a great hotel General Manager, Cory! Cruise Director, Marla and the best of the best excursion director Daniel Patrick F.! My ...
We chose this cruise because we were looking for a quiet, luxurious and relaxing experience. We had high expectations for this cruise due to its high cost (over $12,500 for 7 nights) and extensive marketing. Our first impression was very good. We booked the pre-cruise night in the Renaissance Hotel with the tour of Providence. The hotel was lovely and the service impeccable. The tour of Providence ...
Many issues with this cruise. The cruise was scheduled for 10 nights, Boston to Maine, RI, Mass and back to Boston. While the ship is only 4 years old, the decor can best be described as basic. Luxurious, it is not. One major issue at the outset was no Wifi on board. We were told to depend on cell phones instead. Those cell phones don't work when the ship is say from land or in remote parts ...