We did a lot of tendering to the shore. In Bar Harbor we tendered in then had to take 50 min bus ride just to see Bar Harbor . That's just one example . This ship ran out of Diet Soda 5 out of 10 days. At every port they said they had a shipment but lied You feel for the cost of the cruise they wouldn't run out of food but examples hotdogs ,vanilla ice cream,dinner rolls and cheese for the nacho ...
We chose this cruise because we were booked on Pearl of the Seas and it was canceled several times due to Covid. We were told we had to cruise before the end of 2022 or lose all the money we had paid for the cruise on Pearl of the Seas. There was nothing available on Pearl of the Seas in the New England area and we could not book the cruise for 2023. Our suite was on the 5th floor and was very ...
We had to cancel a Viking Alaskan Cruise due to health issues and found a suite available on this ACL New England cruise. We were disappointed and left the ship early. August is a bad time for Maine. It was too hot to enjoy off ship excursions. A fall or spring trip might be a better choice. The ship itself, I believe, is about 5 years old. We had trouble with our balcony door lock. We weren't ...
A Great cruise for the New England area. This is the first time we have been on American Cruise Lines and was not disappointed at all. There were 3 of us in a veranda suite and there was plenty of room for 3 singles. All crew members were very accommodating. We had a great hotel General Manager, Cory! Cruise Director, Marla and the best of the best excursion director Daniel Patrick F.! My ...
Many issues with this cruise. The cruise was scheduled for 10 nights, Boston to Maine, RI, Mass and back to Boston. While the ship is only 4 years old, the decor can best be described as basic. Luxurious, it is not. One major issue at the outset was no Wifi on board. We were told to depend on cell phones instead. Those cell phones don't work when the ship is say from land or in remote parts ...
I made a couple of posts on the American Cruise Lines Group before our 8/23 Grand New England Cruise expressing concern over whether it could live up to the fabulous experience we had with Viking on our first cruise two years ago after reading so many brutal reviews on Yelp and Cruise Critic. Well, about everything went wrong on this cruise that could go wrong and we had an absolutely fabulous ...
Beware! This cruise is unsafe, hazardous, a liability, and a tragedy waiting to happen. The facts are that they are grossly understaffed and the crew that is aboard is negligently trained; they are incompetent and uninformed. The staff is not fully vaccinated, although the Manager of the Hotel, has lied and sworn they are, the Captain and Medic aboard has verified otherwise. The majority of the ...
The ship, while only 3 years old (we were told) has not been maintained; Surface rust on the outside of the ship and more worrisome appearing rust on the support cables for the tender. Stained carpet and upholstery as well. Ship was short staffed and the staff that were provided were poorly trained. Food was bad and rarely served as ordered.
Chef staffing deck food bar was ornery and ...
Although we had quite a few little issues on our cruise, overall it was nice. The ports and excursions were great, albeit a bit disorganized at times. Food was good with lots of seafood and fish, especially lobster. Cabin is big, bigger than most on small ships, as was the bathroom. We did have a shortage of bathroom amenities at first, but that was fixed when they received supplies a few days ...
Route: Grand New England tour, departed Boston July 14, ended Boston July 24
Cost: ACL New England ~$750/day
Seabourn Alaska ~$640 to $760 per day
Silversea Alaska ~$650
To begin with, some of the problems which I describe below came from trying to run a ship with about 80% of the hotel staff and about 50% of that 80% hotel staff trained, and lots of shifting around of the hotel ...