This was my first riverboat cruise after almost twenty traditional cruises. Pros: 1) Ship was new & beautiful; 2) my single cabin w/balcony was very comfortable and clean with nice bathroom; 3) cuisine was the best I've had on any cruise line in at least 20 years; 4) staff was young, very friendly, and tried to be very helpful; 5) lounges were very comfortable and well laid out; and 6) the ...
Cabins are roomy and well appointed. The balcony was carpeted and equipped with two comfortable chairs and a nice size table. This ship is new ...May 2017. Service is excellent.. Food is better than average with good choices. Breakfast choices are excellent with a made to order variety of selections. Soups are fantastic for lunch and dinner. The baked goods and desserts are out of this ...
Summary: Poorly trained staff, inadequate staffing, chaotic alcohol service, mediocre cuisine and 20th century room design made this our first and last American Cruise Line experience.
We had cruised on Crystal, Regent, Celebrity, Avalon and AmaWaterways over the past 17 years. Mostly, these involved flights of over 10 hours. We searched for a domestic cruise to equal these experiences and ...
The Constellation is a new ship with spacious rooms and balconies. Food was fresh and excellently prepared. We loved all the ports on this grand New England cruise. We met great people who enjoyed having fun. The ship's crew were all young energetic adults who did everything possible to make our stay enjoyable. Some were exceptional in their interactions with us. Many of us were seniors but we ...
Customer Service, customer service, customer service - the passenger was treated like a queen! From my first phone call to gather information to my disembarkation, everything went smoothly. Very clean, excellent food, and accommodating staff. Would have liked even more port and shore excursions. Staff was extremely accommodating - when the tours were fully booked, they would add additional ones ...
We wanted a small ship cruise experience. Constellation is ACL's newest ship and it is very beautiful. Our cabin was very roomy and the bathroom was adequate. The food was delicious and the chef came by at every meal to be sure everyone was satisfied. The wait staff was college age young people and they were the most polite young people we have been around. The entire staff was very eager to ...
Last minute decision to book this cruise. I had never been to Maine and it had been on our bucket list. Great ports of call starting in Bar Harbor. Love the size of the ship, met lots of interesting people during our week on board. The food is excellent, I think I had lobster everyday. With wine/beer provided at lunch and dinner and cocktails provided an hour before dinner and after dinner ...
The ACL Constellation is a new vessel with all the amenities of a much larger vessel that accommodates only 180 passengers. The vessel is well staffed and equipped and can accommodate wheelchair passengers very well. The single launch was adequate for all the excursions where we could not dock and to transport passengers in comfort.
The food was excellent and the kitchen was very willing to ...
Choice of ports, tours on land, and time on land were all terrific, and the seamless high level of service on board this very small ship was exceptional.
A small ship -- we had only 125 passengers -- allows for a much more personal experience that feels much more like a vacation with friends ("Hey, come for a trip with me on my yacht") than a feeling of being on an "ocean cruise."
The ...
First, very good friends recommended it - they had been on the American Cruise Lines steamboat/Mississippi River cruise in 2016 and loved it; found out about this brand new cruise while on the Mississippi trip, signed up right away and urged us to join them. I had always wanted to see the coast of New England - and this brand-new cruise – Grand New England – in Mid June 2017 had just the ...