7 Fred. Olsen Black Watch Spring Break Cruise Reviews

the time was right and some good places to visit and trip was good and food and service excellent good value for money. the cruise director had a snuffly cold and was announcing things over the tannoy and you could hear her sniffles ... Read More
the time was right and some good places to visit and trip was good and food and service excellent good value for money. the cruise director had a snuffly cold and was announcing things over the tannoy and you could hear her sniffles (not a good impression ) the toilets had no hot water in them and when we told the desk they said they would look into it. needless to say it was not fixed and as everywhere notices were posted about washing your hands to avoid the novo virus this should have been rectified. overall the ship was neat and catered for disabled guests the food excellent and the staff were very helpful and were quick to remember what you had ordered before so proving how attentive they were there was a change of ports due to the yellow jackets being in Bordeaux so we missed them but this did not affect us and it was done with safety in mind Read Less
Sail Date April 2019
Care of the customer seems to have become secondary to profit. A92 yr old pensioner had to be admitted to hospital in Cherbourg but was released as fit a few hours later. We saw him at 1pm sitting in the drafty embarkation shed having been ... Read More
Care of the customer seems to have become secondary to profit. A92 yr old pensioner had to be admitted to hospital in Cherbourg but was released as fit a few hours later. We saw him at 1pm sitting in the drafty embarkation shed having been refused entry to the ship despite the fact the hospital had discharged him as fit to travel, he was 50 meters from the ship,and the ship was not due to sail until 7.30pm. Having made a noisy protest at customer services whose only response was 'we cannot tell you anything' he and partner were finally allowed back on board. All we could do was to mention the Press and hope for the best. They were 12 hrs from Southampton but were expected to get a taxi and three trains to get to the port in the UK to get their luggage which was still on the ship. A truly disgraceful way to treat anyone. Ports and excursions left a lot to be desired. We apparently did not always get our normal births so shuttle buses were used, these dropped you off where they felt like rather the centre of towns, lots of walking on rough pavements. Lisbon was cancelled due to the weather, whose bright idea was Cherburg as a replacement? Entertainment was very good, the new dancing troupe were excellent. Food was adequate but small portions and not as good as before. Restaurants appear to be understaffed. My wife was confined to the cabin for over 30 hours following something she ate, and received a letter saying how grateful they were that she obeyed the guidelines, and as a reward she was offered £71 - off the next cruise booking within the next 12 months. We are speechless. Needless to say, we will not be using their offer. Our disappointment at the whole episode, which should have been a happy break, is now a very miserable experience, not to be repeated. Read Less
Sail Date February 2019
We chose this ship because it was smaller than most circa 800 guests and around 300 crew. As it transpired we felt the decision was justified as the service was first class in both the housekeeping and hotel services on board. Food was of ... Read More
We chose this ship because it was smaller than most circa 800 guests and around 300 crew. As it transpired we felt the decision was justified as the service was first class in both the housekeeping and hotel services on board. Food was of an exceptional standard and plenty of it. Bar prices were very reasonable and the same in any of the bars and restaurants. Entertainment was very professional and would stand up to comparison with any live show on shore, this is inclusive of the singing and dancing, musicians and comedians. The various crew departments had a show night which although was an amateur night it was nonetheless extremely entertaining. All in all on board ambiance was terrific and the scenery in the Norwegian fjords was second only to Highland Scotland. There was an abundance of shore excursions should you wish to partake in or the ports visited were close enough to walk to the centres. I should add all furnishings re seating etc in the lounges were of a very high standard. Read Less
Sail Date April 2018
Plenty to do on the Black Watch, throughout the day and plenty excursions to enjoy when in port whether you choose to do it yourself or through one of the organised activities. The ship was very clean considering her age and constant ... Read More
Plenty to do on the Black Watch, throughout the day and plenty excursions to enjoy when in port whether you choose to do it yourself or through one of the organised activities. The ship was very clean considering her age and constant maintenance takes place to ensure this. Our cabin 8005 with balcony was adequate for our week's holiday and it was cleaned and maintained daily by our wonderful young lady who looked after us for that week. Dining was excellent, we requested first sitting and had a table for two, although we were in close proximity of 4 other people whom we struck up good conversation with. The waiters could not do enough to please you, along with bar staff in all the bars. Evening show was well presented and varied with some talented artists. Although there were a high percentage of elderly people on board that did not make the experience less enjoyable, in fact it was nice to see older people enjoying themselves. Trip was so good, we booked for another one next year to the fjords and the port being 5 minutes from our door. Couldn't ask for more. Read Less
Sail Date September 2017
Fred's cruises offer a lot of what I want, selection of ports from UK, friendly small ships with interesting itineries. This was a well paced cruise, with overnight in the three ports, Hamburg, Copenhagen and Oslo. The selection of ... Read More
Fred's cruises offer a lot of what I want, selection of ports from UK, friendly small ships with interesting itineries. This was a well paced cruise, with overnight in the three ports, Hamburg, Copenhagen and Oslo. The selection of tours was comprehensive, if expensive. However, the only reason I have a suite is to get what is usual on other ships, ie a fridge and balcony! Fred is no cheaper than other newer ships, and the time has come to invest in new ships. Although on the surface to passengers they look reasonably attractive and clean and cheerful, behind the scenes, the air con doesn't work effectively, the plumbing is past its sell by date, having to be switched off for a couple of hours for maintenance, there is a constant smell of fuel in various places, and the communication is dreadful. To make people pay for an Internet connection which rarely works, and is only available in certain parts of the ship, when it is supposedly working, is unforgivable in the 21st century. The televisions are small and old, and the variety of programmes are small, the satellite off for more times that it is on. With the Norovirus being a problem for all cruise ships, I would hate to be trapped in my cabin, with such limitations. It is also very annoying with constant major maintenance taking place during all of the cruise. Fred has a very loyal following, but they are all getting very old, and will eventually change into a younger group, who will not put up with such antiquated ships. Fred has a good niche programme to offer, just get newer ships please. Read Less
Sail Date May 2016
As seasoned travellers with many years of road tripping under our belts (to most parts of the UK, Europe, Eastern Europe & Canada) we wanted to try a tour of Norway, a country we'd never been to before but had been considering for ... Read More
As seasoned travellers with many years of road tripping under our belts (to most parts of the UK, Europe, Eastern Europe & Canada) we wanted to try a tour of Norway, a country we'd never been to before but had been considering for quite some time. However, as we started planning it, it became evident just how expensive such a trip would be, plus there was also the issue of there being no ferries to Scandinavia from the UK anymore, which would have meant a very long drive via Holland, Germany, Denmark & Sweden before we even reached Norway. We’d never tried a cruise before, but as an alternative to a road trip we looked at some Norwegian offerings, which appeared to be a more cost effective way of getting / staying there than going by road. We eventually ended up booking with Fred. Olsen for a cruise on the 'Black Watch' leaving Liverpool on 11th May bound for the Norwegian ports of: Alesund, Hellesynt, Gerainger, Olden, Bergen, Eidfjord & Stavanger. The Black Watch is quite small for a cruise ship, it accommodates just over 800 passengers, its compact size meaning it can access the smaller fjords. Being so early in the year meant that we were the only ship in most ports on a given day which was a plus.. The first thing that struck us about the ship as we embarked was how 'well used' and dated it is. On board it's quite jaded in places and in need of a good spruce up and some modernisation. Some people - Fred. Olsen and a few dedicated fans of cruising - call it charm, we call it, 'wearing out'. The exterior of the ship also looks quite bad with it's many “battle scars”, looking at it close-up at the ports of call reveals some nasty looking dents in the hull, and some rust appearing in several places. There seems to be a never ending painting programme going on to cover up the rusty bits. In every port we called at, out came the bucket of paint & rollers to conceal a bit more of it. What this poor 43 year old lady really needs is to go into dry dock for a spell and have the rust properly treated – or better still she should be gracefully retired as her best days are most certainly now behind her. We’ve been on nicer cross channel ferries. When we booked the cruise, we opted for the 'all inclusive' drinks package at £220 for the 2 of us. Like a lot of other things with Fred. Olsen the details of this were very vague until we got on board and found out that 'all inclusive' actually isn't. Water is available at the bar as part of the deal but only by the glass so it can't really be taken back to the cabin and is probably only the tap water anyway. Bottled water in the cabin has to be requested and paid for. Coffee and tea and a kettle is provided in the cabins but in the bars aren’t covered under the all inclusive deal. Only very cheap wines and spirits are part of the all inclusive package on-board, the house “whisky”, as an example, is some cheap Spanish brew which is quite rough, if you want even the lower end brand blended Scotches, like Bells or Grouse etc you have to pay a 50% surcharge – despite it being listed as only 10p dearer than the nasty house whisky in the bar price list. The same applies to other spirits and wines, although it has to be said the red 'house' wine is more palatable than the spirits. For draught beers there’s very little choice – lager or Boddingtons bitter were all that was on offer in the bars. No Guinness or any other dark beers on draught – only tins & bottles which again are not part of the All Inclusive package so attract the 50% surcharge . Olsen need to be a little more transparent regarding things like this because the way things stand it's all just a little too vague in the pre booking information and can catch out the unwary. If we'd known beforehand that the all inclusive package included only the cheapest unbranded whisky and other spirits that nobody outside of the ship has ever heard of we'd never have taken it, we'd have paid for our drinks as we went along and bought the cheap branded stuff on offer, but having to pay 50% extra, even for the likes of Bells, Grants and Grouse made us feel a little cheated. Calling it 'all inclusive' is very misleading. We used the complimentary cabin service on a few days when we arrived back at the ship too late for lunch or dinner and found it very good. Our order was usually at the cabin door within 10 mins of phoning it through. Only things like sandwiches & soup and a few deserts were available but they were of good quality – better than the main restaurant food in some cases. Food in the main waiter served “Glentanar” restaurant was pretty average at best, with more emphasis being placed on the presentation rather than the taste & texture. To be honest it's all just a bit pretentious on what is a rather tatty little ship, especially the formal evenings where passengers have to dress accordingly for dinner. A lot of folk did seem to like that sort of thing though, which only added to the pretentiousness of the whole affair. We only ate in the main Glentanar restaurant on a couple of occasions, on our second and final visit our rather pompous waiter was quite rude to an elderly gent at our table who had complained about his soup. On that particular night we had what was allegedly pheasant which it has to be said was disgusting, it all looked very nicely laid out on the plate in nouveau cuisine fashion, but eating it was like chewing an old inner tube. I'm no expert on pheasant but I'm sure it shouldn't have been that tough and dry. After that experience we elected to eat in the Braemar Garden Café which is a self service buffet restaurant and the food all the better for it. This was a far less ostentatious atmosphere and the waiters were marginally more pleasant. We didn’t eat too may lunches on board, preferring instead to stay out using the limited time available to explore wherever we were docked, as no matter where we’d arrived it was always more interesting than on board the ship. We partook of breakfast most mornings, but found the cooked offerings to be invariably cold to lukewarm. The first morning we tried it the fried eggs were barely warm, as were the beans, sausage and bacon. The cold scramble egg was the particularly unappetising “piece de resistance”. The following few mornings were no better in either restaurant so we opted for the cold continental breakfasts after that which were an improvement even if the croissants were miniscule. We'd booked a couple of shore tours before we left home. The first was from Gerainger by coach up the Eagle Road which was spectacular and well worth the cost. Sadly the second one from Stavanger was a huge disappointment. This one consisted of a trip on the so called Jaeren Railway to Egersund which cost us £75 each. It promised wonderful views as we travelled through the “Breadbasket of Norway”. The reality was a ride by coach through Stavanger at rush hour to the railway station, where we got on to a commuter train. We then travelled for over an hour and a quarter through some pretty underwhelming countryside to the lacklustre town of Egersund where we then boarded the coach for the run back to Stavanger by road which was only slightly better. We did have an hour to kill in Egersund though so rather than stay with the tour guide (who at least had the decency to look a bit embarrassed), we took off to find a coffee shop instead. Talking to other participants of this tour back on the ship afterwards it transpired that we weren't the only ones who felt disappointed by it. We could probably have done the same trip ourselves for less than £20 Norway is undeniably beautiful, the cruise showed us a mere glimpse of what this wonderful country has to offer and we will return there, but next time will be a road trip - and hang the expense, it'll be worth it. As far as cruises go for us, never again. I'm too young even in my mid 60s. If this particular cruise is typical of most then they seem geared more to passengers in the 70 – 80 age group who's idea of fun and adventure appears to be stuffing themselves with as much food as possible, a game of bingo and a quiz chucked in now and then.... and dressing up for dinner whilst on an ageing ship being the icing on the cake. Just short of 3 days to get to and from Norway is excessive, and boring, I’d have preferred a quicker cruise and more time in Norway. Having experienced the open road for years, we simply felt trapped inside the ship. Having too little time to explore the places we saw became frustrating as we had to keep a constant eye on the time in order to get back in time for departure and we hated the stress of clock watching whilst on holiday. I can see the appeal of cruising for some people, but it's not for us I'm afraid. In future I’ll be firing up my car or the motorbike again and taking off for some real travel adventures Read Less
Sail Date May 2015
Just returned from a 3 nighter to Dublin booked last minute. Went years ago on Black Prince and found it good, but haven't been with Fred since. Our premium twin cabin was spacious and everything worked well. The food was ... Read More
Just returned from a 3 nighter to Dublin booked last minute. Went years ago on Black Prince and found it good, but haven't been with Fred since. Our premium twin cabin was spacious and everything worked well. The food was excellent; better than I have eaten on more expensive cruise lines, and served with a smile. Passenger age mix was wider than we have experienced before. You don't usually get hen parties on Fred Olsen. They were a lovely bunch of girls who enjoyed themselves but respected other passengers. Nice to see children as well. All in all a lovely two full days in Dublin on a comfortable ship. We will travel with the company again. Embarkation was quick and efficient, and disembarkation was amazing! We were asked to vacate the cabin by 8 a.m and we're off the ship by 8.10. Incredibly efficient. Didn't go to the shows but others seemed to enjoy them. Only slight negative was limited choice of T.V channels. No problem for us; we don't go on holiday to watch T.V, but if you want to relax in your cabin there's not a lot except world news to look at. There's a nice little cinema with decent films though. Good experience which we hope to repeat. Read Less
Sail Date May 2015
Black Watch Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 5.0 4.2
Entertainment 5.0 3.7
Public Rooms 5.0 3.9
Fitness Recreation 5.0 3.4
Family 2.0 3.4
Shore Excursion 4.0 3.5
Enrichment 5.0 3.5
Service 5.0 4.4
Value For Money 4.0 3.6
Rates 4.0 4.4

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