6 Fred. Olsen Black Watch Cruises for the Disabled Cruise Reviews

Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want ... Read More
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want plenty of activity. Golf putting, carpet bowls in the corridor, whist, bingo, British singalong dress nights did not appeal. Ship was being constantly worked on so noise all over including windows being replaced on upper decks, toilets not working, information about destinations not great or non existent. The entertainment ranges from amateurish to good, the crew provide a lot of input. It is an old creaky ship which during storms bounced around. Disembarkation was appalling with low mobility people having and causing problems. A double decker bus shuttled people to trains with lower deck for suitcases including zimmer framed etc. and upper deck for passengers. The late arrival and departure of these ‘coaches’ caused many of us to miss our connections. Food is okay, staff ok, gym a bit limited, all areas busy and yapping all the time. All in all a great cruise for those who have low mobility but a snooze fest for others Read Less
Sail Date May 2019
Care of the customer seems to have become secondary to profit. A92 yr old pensioner had to be admitted to hospital in Cherbourg but was released as fit a few hours later. We saw him at 1pm sitting in the drafty embarkation shed having been ... Read More
Care of the customer seems to have become secondary to profit. A92 yr old pensioner had to be admitted to hospital in Cherbourg but was released as fit a few hours later. We saw him at 1pm sitting in the drafty embarkation shed having been refused entry to the ship despite the fact the hospital had discharged him as fit to travel, he was 50 meters from the ship,and the ship was not due to sail until 7.30pm. Having made a noisy protest at customer services whose only response was 'we cannot tell you anything' he and partner were finally allowed back on board. All we could do was to mention the Press and hope for the best. They were 12 hrs from Southampton but were expected to get a taxi and three trains to get to the port in the UK to get their luggage which was still on the ship. A truly disgraceful way to treat anyone. Ports and excursions left a lot to be desired. We apparently did not always get our normal births so shuttle buses were used, these dropped you off where they felt like rather the centre of towns, lots of walking on rough pavements. Lisbon was cancelled due to the weather, whose bright idea was Cherburg as a replacement? Entertainment was very good, the new dancing troupe were excellent. Food was adequate but small portions and not as good as before. Restaurants appear to be understaffed. My wife was confined to the cabin for over 30 hours following something she ate, and received a letter saying how grateful they were that she obeyed the guidelines, and as a reward she was offered £71 - off the next cruise booking within the next 12 months. We are speechless. Needless to say, we will not be using their offer. Our disappointment at the whole episode, which should have been a happy break, is now a very miserable experience, not to be repeated. Read Less
Sail Date February 2019
A bit like a care home especially the lounge areas. A lot of elderly people with their carers on board and ambulance often waiting at the dockside. Some good points and some bad. It certainly would not suit everyone this ship or the type ... Read More
A bit like a care home especially the lounge areas. A lot of elderly people with their carers on board and ambulance often waiting at the dockside. Some good points and some bad. It certainly would not suit everyone this ship or the type of people. This review in 3 sections. 1. the Good 2. The Bad and 3. Some other general observations GOOD: Classic elegant salons Small ship - easy to get around Good service Uncluttered well designed interior Informative lectures Clear TV screen in cabin Good drinks prices. Good docking locations - due to small ship. Quick and easy to get off Good choice of wines Lovely library Some very interesting Norwegian works of art throughout ship No children Reasonably priced excursions THE BAD Amateurish shows including comedian Bad smells Maintenance work Average food Lack of friendly personable staff - extremely perfunctorily manner. Bored Only Stella lager on tap and Boddingtons beer Extremely unfriendly future sales - some kind of issue here Catastrophic port talks, the worst I've ever experienced Old peoples home atmosphere Very class based - various comments made - I.e. by comedian - reference to 'High Brow’ A Rough old crowd Extremely slow walkers Lack of current and/or forecasted weather conditions on in cabin screen Inaccurate Google Maps weather info on in cabin screen. 2nd restaurant sitting quite late @ 2100 2nd show sitting quite late @ 2230 Library can get very crowded. Strange games being played. Some general Observations: * There was Noise issue during 3 of the lectures which included the game of quoits as general maintenance work. I informed the GS about this in good time but they took a long time to stop the noise. Unacceptable. Even less acceptable was that they repeated the disruption on subsequent lectures and had to go to GS AGAIN to ask them to stop the noise. * Yellow water from taps * Guest Services seemed unable to take decisions or act with efficiency and basically not very happy with their job * Sticky handrails * Coaches not at ship in good time due to security at Casablanca delaying disembarkation. This should have been anticipated. Not good enough. * No current or forecasted weather conditions on TV * Google maps ship locator TV screen showed inaccurate information such as weather * Some girls lack warmth and performed duties with perfunctory boredom. * The port talks extremely poor - the worst I've ever experienced. * Guest Services - somewhat insolent. Not understanding questions. Impatient, tired, unsmiling. * Garden Cafe - matre D very good. But still there's a detectable uneasy malaise * Bookshelf Cafe - surly personal * No apology for maintenance wk * Special mention to staff of Observations bar plus William Rodriguez. Plus Chandra. Read Less
Sail Date October 2017
Plenty to do on the Black Watch, throughout the day and plenty excursions to enjoy when in port whether you choose to do it yourself or through one of the organised activities. The ship was very clean considering her age and constant ... Read More
Plenty to do on the Black Watch, throughout the day and plenty excursions to enjoy when in port whether you choose to do it yourself or through one of the organised activities. The ship was very clean considering her age and constant maintenance takes place to ensure this. Our cabin 8005 with balcony was adequate for our week's holiday and it was cleaned and maintained daily by our wonderful young lady who looked after us for that week. Dining was excellent, we requested first sitting and had a table for two, although we were in close proximity of 4 other people whom we struck up good conversation with. The waiters could not do enough to please you, along with bar staff in all the bars. Evening show was well presented and varied with some talented artists. Although there were a high percentage of elderly people on board that did not make the experience less enjoyable, in fact it was nice to see older people enjoying themselves. Trip was so good, we booked for another one next year to the fjords and the port being 5 minutes from our door. Couldn't ask for more. Read Less
Sail Date September 2017
Recently cruised from Rosyth to France, Sapin and Portugal. I found the whole thing to be the best holiday I ever had. ALL the staff greeted you with a genuine smile unlike some airline staff who put on a "painted" smile. More ... Read More
Recently cruised from Rosyth to France, Sapin and Portugal. I found the whole thing to be the best holiday I ever had. ALL the staff greeted you with a genuine smile unlike some airline staff who put on a "painted" smile. More importantly you were called by your name so you felt more of a person rather than just being a number. Houskeeping staff attended to the cabin twice a day and the waiting staff were efficient and could not do enough for you. The entertainment was top class and there was plenty organised activities throughout the day. Yes, the Black Watch may be an older ship compared to the mammoth ships sailing today, but this just added to the friendliness amongst the crew and passengers. I have booked with the Black Watch for 2018 and intend to do so for as long as I can. Long may the Black Watch continue to sail the seas from Rosyth! Read Less
Sail Date September 2016
Only ever cruised with Fred. over many years. Black Watch is still to me the best. Excellent food all crew member were excellent Entertainment excellent ( I especially liked the choir performed by some passengers. Some crew ... Read More
Only ever cruised with Fred. over many years. Black Watch is still to me the best. Excellent food all crew member were excellent Entertainment excellent ( I especially liked the choir performed by some passengers. Some crew say when they see me ' Welcome home'. Even remember my name and what I drink. I think of some of crew as friends, however the do not forget all passengers and are always professional. The ship is always spotless and all crew work hard to keep it so. I used to travel with my partner, who was confined in a wheel chair. The seating arrangements at meal times for her was excellent. we always had a table to suit her needs. and spoilt her of many years. Pushing her in her wheelchair we managed to complete many miles around the desk. I now travel alone and now go on most of the trips on port days. I especially liked the cycle trip of about 8 miles (although it was electric cycle full instruction was given to all. Have booked for Iceland for next year, together with two other cruises with Fred. Read Less
Sail Date June 2016
Black Watch Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 5.0 4.2
Entertainment 5.0 3.7
Public Rooms 5.0 3.9
Fitness Recreation 5.0 3.4
Family 2.0 3.4
Shore Excursion 4.0 3.5
Enrichment 5.0 3.5
Service 5.0 4.4
Value For Money 4.0 3.6
Rates 4.0 4.4

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