6 Helpful Votes
Sail Date: October 2018
We chose Viking Ocean because of excellent experiences with Viking River Cruises, of which we have been on four in Europe. We were not disappointed. Before I write the review for this cruise, a word about the ocean: Traveling the ... Read More
We chose Viking Ocean because of excellent experiences with Viking River Cruises, of which we have been on four in Europe. We were not disappointed. Before I write the review for this cruise, a word about the ocean: Traveling the North Sea and Bay of Biscay is a completely different animal from cruising the Caribbean, where most “past-cruisers” have gone. Here you really are “at sea,” with all that entails: waves and troughs that can easily be 20 to 30 feet high, storms, and other nasty weather. As a Navy veteran I absolutely loved the return to the open sea, but many on board seemed quite nonplussed that they weren’t on the glassy surfaces they had previously experienced. Do your homework. Travel to and from: Viking offers deals on air transportation. If you can, it is much easier to package your entire trip with them, including insurance (which we found to be quite reasonable). Once you land at your embarkation destination, worries go away as Viking takes care of everything. Once your trip is over and you return to an airport, Viking people go with you and make sure you have found your flight and gate. I find that quite impressive. They could, but do not, abandon you after you leave the ship. Regarding the Viking Sun: The ship was immaculate, as all Viking ships (ocean) and boats (rivers) are. The amenities were impeccable, from the four or five places to dine to the public spaces where, seemingly, every comfort was anticipated. There was even a jigsaw puzzle table. The crew was also wonderful. A mandatory tip is assessed to each passenger but we additionally tipped our cabin cleaning duo and a particularly fun waiter. We asked for his table every evening. There was not a single crew member who was less than helpful and accommodating. The size of the ship is perfect. Slightly less than 1,000 passengers mean relatively quick off-and-on. Personal service is possible with a ship that size, and the ports you visit aren’t inundated with your fellow shipmates (especially in off-season, which is when we travelled). Remember, though, that a somewhat smaller ship may be more difficult for passengers in rough seas. Dining was also very good. The portions are smaller than we are used to but we certainly weren't hungry after eating. There is a local menu, a chef's specialty menu, and a "standard" menu for those of more traditional taste. As mentioned above, the table service was as good as it could be. Shore excursions: Because I have a limited ability to walk, my wife and I had limited ability to enjoy excursions, me more than she. I offer this caution: if you can avoid the "Panoramic _____ (major city)." You get driven around in a bus with maybe a stop or two and can point at places you've heard of/seen before, but that's about it. Have I been to London? Well, I've been THROUGH London but saw it mostly through a bus window. For those old enough to remember: "If it's Tuesday it Must be Belgium." Attached is an image from an iPhone 8, taken through a bus window (Buckingham Palace in the distance). Amsterdam was somewhat different: there we toured canals in an enclosed boat, but the result was similar. Read Less
Sail Date: August 2018
We chose this Cruise to travel with another couple and made the reservation over a year ahead. The quality of ship, crew, services and experiences was exceptional. We enjoyed the amenities of the ship and quality of the design of the ... Read More
We chose this Cruise to travel with another couple and made the reservation over a year ahead. The quality of ship, crew, services and experiences was exceptional. We enjoyed the amenities of the ship and quality of the design of the ship. Our prior experience with Viking has been on European River Cruises. The ability of us to be on the same tour bus was not able to be accommodated consistently.. Many times, much to our frustration, we found that we were assigned different busses for a given tour. We found some local guides were much better than others. Uneven utilization of audio devices was disconcerting as some guides said they had requested one but had been denied. We wish that they would not fill the tenders to capacity when shuttling for tours. More trips with less crowding would be much better. We found the internet connection speeds to be inconsistent. I would think this should be able to be improved. We particularly enjoyed Luis on the guitar and Dr. Lori talking about Viking history. Read Less
Sail Date: August 2018
We took this cruise to try out Viking and see if they were worth it and they are! Brand new ship, perfect size, very happy, friendly crew willing to serve. Excellent food, very good entertainment and all around great time. Very good ... Read More
We took this cruise to try out Viking and see if they were worth it and they are! Brand new ship, perfect size, very happy, friendly crew willing to serve. Excellent food, very good entertainment and all around great time. Very good excursions. Only one included excursion that my wife took in Dublin was a total disaster due to a very bad male tour guide who did a very poor job. My two paid for excursions that day in Dublin were excellent. We liked all the ports we visited but wished that we could of had one more day in Edinburgh. That best thing the ship had was the high tea everyday with wonderful scones. I tried out the spa with the large soaking tub, snow room, sauna and cold dip pool and I was really impressed with the whole thing. Every day I went to the gym and found it very clean and the perfect size but wished they had more bicycle/spin machines. We liked Viking so much that we booked two future cruises. Read Less
1 Helpful Vote
Sail Date: August 2018
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a ... Read More
I wanted to see my homeland of Scotland and Ireland. With the highlight of the trip being two days in London. We pre-toured in Oslo with a train ride to Bergin, fantastic. We finished the cruise with three days in Edenborough, again a fantastic stay. The tours from the ship were not of the caliper of previous voyages with Viking. We were driven by museums and castles, and told that if we had more time we could go in. For a few dollars more tickets to castles and museums could have been purchased and that cost past on to the consumer (me) as part of the cost of the cruise. The crew was fantastic, I am amazed that they can remember the names of all the customers. On our first night in the Restaurant, out server introduced herself and then responded that she had met us before. She was correct, she was working on our previous cruise. To myself and other guests that I spoke to, a big disappointment was planning on two days in London. We were hoping to see the sights and felt cheated that London (Greenwich) was only a convenient Disembarkation / Embarkation point that the customer only had a few hours to visit. Embarkation left a lot to be desired, too many buses going to the airport for the transition to Edinburgh, and to many flights to the next destination. The Viking Travel people did not include a baggage allowance for the flight, we and other customers had to pay the fee out of pocket. Recommendation: Make the ride to the airport a city tour, explain what we are seeing and take a roult that would allow the customers to at least see London if not able to experience London. Instead of using the airlines, send the customer from London to Edinburgh by train, it would have been a 3 hour trip, we would have seen the country and Viking could have reserved an entire car. The Viking Air people on this trip did not seam to be engaged in the product Viking was selling. Twice I had to contact them to issue tickets from London for the extention in Edenburgh. I am looking forward to a river cruise in 2020, not sure if I will due another ocean cruise. Read Less
Sail Date: August 2018
Viking really knows how to delight their customers. This British Isles Cruise was a bit of heaven on earth. Cabins and amenities are excellent and all personnel are more than accommodating with a solution to most any situation in which you ... Read More
Viking really knows how to delight their customers. This British Isles Cruise was a bit of heaven on earth. Cabins and amenities are excellent and all personnel are more than accommodating with a solution to most any situation in which you find yourself. Food was excellent in variety and quality. Especially like being able to go to specialty restaurants free of charge. Wines were very good and as much as you want with your dinners. Shore excursions were interesting and enriching with multiple options selection of ports was also fantastic and many are a part not normally included in British Isles excursions. Entertainment onboard was also very good and relatable to the average age on board. Spa amenities are also really luxurious and great. I especially loved the Explorer’s Lounge for viewing coming in to and leaving ports. Launderettes were also a little welcome luxury. Wish I could have stayed another week Read Less
Sail Date: August 2018
We chose this cruise because of the itinerary. We wanted to go to Scotland, Ireland and Wales and this cruise offered it all. The best thing about the cruise was the staff. It was the most competent, caring, friendly and attentive staff ... Read More
We chose this cruise because of the itinerary. We wanted to go to Scotland, Ireland and Wales and this cruise offered it all. The best thing about the cruise was the staff. It was the most competent, caring, friendly and attentive staff we have ever experienced. Next, the ship is beautiful. The design, the furniture, the stateroom layout and all the appointments are very well done. We were very happy to have been upgraded to a penthouse veranda which is quite a bit larger than the deluxe veranda. The food was plentiful and very good. We loved the sushi. We actually preferred the Restaurant and the buffet to the specialty restaurants. The entertainment was perfect, and it was nice to see the performers around the ship. They were always out there right after the shows. It was just right and not over the top. We also enjoyed all the shore excursions, always wishing there were more time in each port. Judy did an amazing job with her organization of the shore excursions. We were less impressed with the pre and post excursions. We did not realize that Viking farmed these out to other companies. The pre excursion in Oslo offered nothing except a hotel room and train ride. No effort was made to contact the participants and by the time we saw the Viking desk there was no reason to even check in. All they did was give info regarding tours that were available at an extra cost. The post excursion in Edinburgh at least offered some interesting excursions which were included. A meeting was held when we arrived and information was dispersed. Pick up and drop off at the airport was totally inadequated. Our pickup person was 15 minutes late and no one knew what to do. Our drop off was not near the entrance to the airport and we had to drag our luggage quite a ways. All in all, we would no consider any pre or post excursions in the future. Read Less
Sail Date: August 2018
This was our first experience with Viking Ocean Cruises. The ship was a perfect size, the staff was very accommodating, the food was delicious and plentiful. The included tours were all very good and well organized. We had no complaints ... Read More
This was our first experience with Viking Ocean Cruises. The ship was a perfect size, the staff was very accommodating, the food was delicious and plentiful. The included tours were all very good and well organized. We had no complaints with any aspect of the cruise. We were so pleased that we have booked a river cruise for next year and have been told that they are even better. We loved the fact that there were no passengers under 18. Viking does Ocean cruises like they were meant to be and used to be. Bigger ships does not mean better, in fact, just the opposite. You may pay more with Viking but it is worth it. Viking ships provide balconies with all their rooms, no inside cabins. Awesome setup. The bathroom floor was heated which is nice in the colder climates. We can’t wait to do another ocean cruise with Viking. Read Less
Sail Date: August 2018
This was our fourth Viking Ocean Cruise which makes us a real Viking follower and supporter. As usual, the embarkation went smoothly with a Viking representative meeting us at the airport and providing transportation directly to our ship. ... Read More
This was our fourth Viking Ocean Cruise which makes us a real Viking follower and supporter. As usual, the embarkation went smoothly with a Viking representative meeting us at the airport and providing transportation directly to our ship. On this particular cruise, we started in Bergen, Norway and did one of the included tours plus we went up to Mt. Floien. Both our ship and cabin were first class, very clean with outstanding facilities to make our trip that much rewarding. One of the perks of sailing with Viking is the first class dining onboard that makes you feel that you are at a Michelin star restaurant. In addition to the main restaurant, you have two specialty restaurants in Manfredi’s and the Chef’s Table. Both serve amazing food and first class service along with a pretty good selection of wines. Besides Bergen, we stopped at different ports in Ireland, England and Scotland. The included tours and excursion obviously are first class but we did book some optional excursions that were both intriguing and interesting. Viking has a variety of entertainment including visiting speakers and musicians. The Viking entertainment group performed several different dance and singing routines that I thought were excellent. Overall, Viking provides a wonderful travel experience from start to finish. They are well organized and as a traveler, everything is provided so that you can just sit back and relax. From start to finish, the crew and staff can’t do enough for you so that the only thing you have to do is be grateful that you have so many memories. Read Less
Sail Date: August 2018
We've sailed on Viking River cruises and found them to be first rate, so we were eager to sail on their British Isles Ocean Cruise. We have traveled on other ocean cruise lines and have been disappointed in many aspects. Viking does ... Read More
We've sailed on Viking River cruises and found them to be first rate, so we were eager to sail on their British Isles Ocean Cruise. We have traveled on other ocean cruise lines and have been disappointed in many aspects. Viking does not disappoint! The attractiveness and cleanliness of the Viking Sun was amazing. The Sun had the most comfortable stateroom ever, with a veranda, ample closet and drawer space...and that bathroom with the heated floor! Many cruise ships have redundant menus and not a lot of dining options. So many choices were available and we booked the specialty restaurants a few nights. We also enjoyed the seafood buffet on several occasions. The menus were varied and wine or beer was served at each meal. The menus included some of the local flavors of the areas we visited...and that's an important part of traveling to us. I also have to say that we also took advantage of breakfast in bed on more than one morning! I have to mention ... all of this at no additional cost! Other cruise lines "nickle and dime" continuously. Unfortunately we weren't able to partake of all the activities offered on board...there were so many, we didn't have enough time to do them all! The entertainment was more than outstanding and we look forward to the performances of the talented performers every night. One of the most outstanding features of this cruise was the service. I commend whomever does the hiring and training of the staff. Everyone we encountered was genuinely friendly and eager to serve, in a comfortable, relaxed way...no stuffiness! We were always addressed by our names, we felt like valued guests. The port excursions were terrific. The guides were so informative and we appreciated the local perspective and personal stories they shared. It was nice to have included excursions in each port and well as more in-depth tours available to book. We were so delighted with our experience on the Viking Sun, that while on board we booked an Alaskan Cruise! **Warning** They book up fast, we couldn't get on til 2020! I truly have to say that our first choice will always be Viking for any future cruises! Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 1.0 0.0
Shore Excursion 4.5 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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