2 Helpful Votes
Sail Date: July 2019
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two ... Read More
Service in restaurant: Could be poor. Twice I sat down by a window. The table was empty. I cleared the crumbs as there was no one around. Great views of the scenery and that is why I came on the cruise. I got told off b two waiters that the table was not accessible because had not been cleared. This was not service to me. Cooked food did not look appetizing to me, not hot. I enjoyed the buffet. We went on the Birdsafari - brilliant, please promote. Provides work for outlying villages. However we were expected to have lunch at 10.30am!! Could we not have made (even if it was self service) a picnic for the boat? Unable to get coffee at self service until 10.am Jacuzzi - only one was available and working. I really enjoyed the experience. Water could be too hot, had to sit on the side to cool!! At times there were over five people in, therefore all rather cramped. Please mend the other Jacuzzi. Shower by jacuzzi also not working The expedition team very good and also the reception area. At Finnsnes I was able to attend a concert, piano played by Anna, aged 15. We only had 30 minutes, could not at this stop have 45 minutes. I like to encourage children playing instruments and also enjoyed talking to her. FINALLY: a sorry ending. Our flight to Gatwick was cancelled booked by you, no space on flights to Gatwick for three days. That night no hotel rooms available so had to sleep on the airport floor!! Outcome: Standby the next day - failed. We flew Thursday pm to Stockholm and yesterday (Friday) flew Stockholm-Gatwick. 36 hours late! However - I have enjoyed the holiday Read Less
1 Helpful Vote
Sail Date: April 2019
We got a Valentines offer on the website for the 2nd person to go for £199 and ended up with a room on floor 3 with 2 portholes and twin beds. The cabin was cosy and a bit noisy at night when the ship stopped, but with earplugs in we ... Read More
We got a Valentines offer on the website for the 2nd person to go for £199 and ended up with a room on floor 3 with 2 portholes and twin beds. The cabin was cosy and a bit noisy at night when the ship stopped, but with earplugs in we got used to this quickly and it kind of added to the experience. We were very lucky with weather and it was sunny and warm with calm seas almost the entire time. The food was excellent with the best buffet I’ve ever seen each breakfast and lunch, and at night a posh gourmet meal made by the chef. The dinner was made of local produce and had stories about where it was from and the suppliers, and one night there was fully vegetarian (which anyone could request a meat version). The boat had one long stop per day, and we decided not to do any paid excursions, but we’re really happy to find you could get off for up to 6 hours each day and hike up a mountain to see an incredible view and explore small towns. We hopped of at even the shortest stops and it was cool to see what they all had to offer. Tromsø and Trondheim were particular favourites. The views from the boat were spectacular and big points of interest along the way we’re announced on loudspeaker or there was an activity/talk with the expedition team out on the deck so you could take it in. We loved standing out the front and watching the boat wind through narrow bits especially at night when it didn’t seem like the sun went down fully. We even got taken to the mouth of the Trollfjord one evening, which was expertly manoeuvred so we could take in this famous landscape. There were lots of comfy places to sit indoors to watch it all go by too, although the swivel chairs right at the front were hotly contested. Sometimes the best view was in the jacuzzi at the back. Even when it was absolutely freezing and the coldest, the jacuzzi was shielded enough to take in the views while bubbling away. You could even sit above the tub and it was refreshing. Before the journey I was worried that not opting for the excursions would mean our experience wouldn’t be so great, and that our cabin would be tiny and confining. However I absolutely loved every minute and was sad to get off! Word to the wise - don’t bother rushing on at Bergen early. Your cabin is already decided and upgrading you can ask about on the ship for a price. You might as well check in around 6pm and enjoy Bergen a little longer. Read Less
2 Helpful Votes
Sail Date: March 2019
This was given to me as a 70th birthday present because it involved the Norwegian coast, which I had always indicated I wanted to see. My wife also chose this cruise because it wasn't a typical one: it offered an Astronomy Voyage, ... Read More
This was given to me as a 70th birthday present because it involved the Norwegian coast, which I had always indicated I wanted to see. My wife also chose this cruise because it wasn't a typical one: it offered an Astronomy Voyage, with an expert lecturer on the Northern Lights and other night sky phenomena (Dr John Mason), and with other interesting talks, information points and excursions handled by the two-woman Expedition Team. The ship was obviously comfortable and well-appointed, but wasn't a great block of flats on a hull, like many modern cruise vessels, and it combined very good facilities for passengers with an element of working ship, delivering cargo at a lot of ports (34) along the way. Our cabin was small, but very comfortable and well-designed: it became a home from home! The organisation of the cruise from start to finish was absolutely faultless: e.g. embarking and disembarkation - including management of our luggage - were handled with the utmost efficiency and with no needless hanging around for passengers. Throughout the voyage, we were kept informed of what was happening through clear - and audible! - announcements. Two minor problems with cabin equipment were immediately remedied. Excursions were handled with the utmost efficiency by the Expedition Team and those ashore, making everything worry-free and enjoyable. The food was plentiful and tasty, without the ridiculous waste and excess which one gathers are the norm on some cruises. Breakfasts involved a good range of items, though the quality of a couple of them (eg scrambled eggs and porridge) could be a bit variable. The lunch buffets had an element of Norwegian comfort food about them, which we found agreeable. Evening meals involved a set 3-course menu, which some might find restrictive, but most of the dishes served were excellent with a lot of locally-sourced ingredients. Prices for drinks were high, especially for those with weakening sterling bank accounts! The scenery was simply breathtaking, with constantly changing vistas of snowy peaks coming down to the sea and of islands, many with small and picturesque settlements on them: it will live in our memories for ever. The experience of the late winter Norwegian coast, including settlements in the Arctic Circle, was simply magical. And we saw the lovely Northern Lights - with one amazing moment when the night sky filled with a burst of extraordinary light. Read Less
3 Helpful Votes
Sail Date: January 2019
I recently went on the Hurtigrutem MS Finnmarken for an 11 night cruise from Bergen to Kirkenes and then back to Bergen, stopping at 34 ports. It was amazing, the scenery and excursions offered were fantastic. The ship while a little ... Read More
I recently went on the Hurtigrutem MS Finnmarken for an 11 night cruise from Bergen to Kirkenes and then back to Bergen, stopping at 34 ports. It was amazing, the scenery and excursions offered were fantastic. The ship while a little tired looking and not a luxury cruise liner, was clean and the staff very friendly and helpful. I shared a outside basic cabin with my Mother and although we had portholes instead of windows, we coped fine. The cabin did have a bar fridge, but we didn't use it. The food was abundant, fresh, and well stocked with local delicacies. For those of us not familiar with the offerings or with food intolerances/ allergies, dishes were reasonably well labelled. Each night dinner showcased food from the local area. If you weren't keen on eating cod tongues or Rudolph the Reindeer, you could request an alternative (usually fish or beef). Excursions were plentiful and while expensive (it's Norway and everything is expensive) were well paced with abundant information from local guides and bus drivers. If the excursions didn't appeal then there were the options of taking yourself for a walk through the towns you dock at, or just sitting in the lounge and watching the ship be loaded and unloaded. Daily review talks by the expedition team, as well as a few activities such as a ceremony when crossing the arctic circle and guided hikes, provided pretty much all of the ship's entertainment. There were no cabarets or night shows. While the weather was bad for the majority of our trip, cloudy skies and at times rough seas (when in the open water), you soon got used to the ships motion. When the Northern Lights made their appearances - announcements were made so you could go out on deck and admire the spectacle. This was the cherry on the very top of the experience and not seeing them would still have meant a fantastic trip. As a once in a lifetime trip, the Arctic and the Northern Lights cruise didn't disappoint and I'd recommend this trip. Read Less
5 Helpful Votes
Sail Date: May 2018
The travel timings were precise and everything went smoothly. However all the meals in the restaurant were lukewarm and often ran out without being replenished. The restaurant service was slow and the prices for the wine, beer etc were ... Read More
The travel timings were precise and everything went smoothly. However all the meals in the restaurant were lukewarm and often ran out without being replenished. The restaurant service was slow and the prices for the wine, beer etc were overpriced. The cheapest bottle of house wine was NOK 500. We priced in local supermarkets at NOK 124. Considering that Hurtigruten would purchase this at a wholesale not retail price - is an extortionate mark up. We found the excursions very expensive and the content rather staid and due to the ship's fast turnaround time extremely rushed. Most people we spoke to either walked or took a taxi towards the end of the trip as soon as they realised the poor value for money. However there is no getting away from the fact that the Norwegian scenery is spectacular and therefore despite our negative comments we are glad that we went. Read Less
4 Helpful Votes
Sail Date: March 2018
It was something we had always wanted to do and the lovely relaxed atmosphere on the ship, together with good service, lovely food, wonderful weather, made it almost perfect. We went to some lovely towns and liked the fact that there were ... Read More
It was something we had always wanted to do and the lovely relaxed atmosphere on the ship, together with good service, lovely food, wonderful weather, made it almost perfect. We went to some lovely towns and liked the fact that there were lots of opportunities to get off the ship and look around, as well as the really great excursions. Although we didn’t get to see the Northern Lights, the wonderful scenery made up for a little disappointment. It was only spoilt by the inconsiderate group of passengers who gathered in the main lounge sometimes two or three times a day to play at least two accordians and sing. They seemed to be oblivious to the number of people who would walk out each time. The lounge was the main area for people to sit and relax with a coffee, chat to friends, or read a book, or to watch the wonderful scenery passing by. This group would often play for two hours at a time. Read Less
3 Helpful Votes
Sail Date: March 2018
We enjoyed every moment of this beautiful voyage. We loved the comfort of the ship which was clean and most comfortable. Excellent meals with a great variety of delicious fresh fruit, vegetables , fish and meat. Very friendly and helpful ... Read More
We enjoyed every moment of this beautiful voyage. We loved the comfort of the ship which was clean and most comfortable. Excellent meals with a great variety of delicious fresh fruit, vegetables , fish and meat. Very friendly and helpful staff. The scenery is just stunning and the experience of the Northern Lights is fantastic. We would recommend this ship and cruise very highly and would happily do it again. Our thanks to everyone who made our time on board so happy. A huge bonus for us was that there was no TV and no evening entertainment. Lots of time for reading and playing board games and socialising.Every effort was made to make our time on board as pleasnat as possible. Hygiene is taken very seriously which we appreciated. We will look back on this trip with the happiest of memories.Special thanks to Marta, Yan and all the staff on board for all your efforts and cheerful assitance! Read Less
2 Helpful Votes
Sail Date: April 2017
The three best things about this cruise for me were the staff, the onboard facilities and the furnishing and fittings of the ship. But there was nothing that was less than excellent. The staff bent over backwards to make sure our ... Read More
The three best things about this cruise for me were the staff, the onboard facilities and the furnishing and fittings of the ship. But there was nothing that was less than excellent. The staff bent over backwards to make sure our holiday experience was as good as possible - nothing was ever too much trouble. Best of all was our lovely cabin steward Ayu. The staff were friendly, smiling and helpful. The Nordic sauna and swimming pools (one outdoor) were lovely and everything was immaculate, not a speck of dirt or dust anywhere. Meals were wonderful as well, with a huge choice of dishes, always including some local specialities. The excursions were well organized, enjoyable and informative. There was a wide variety of entertainment onboard as well, including a splendid professional pianist. I'd do this trip again without hesitation. I have tried hard to think of something but there was nothing I could possibly criticize. Even the haircut I had onboard was exceptional! Thank you, Viking, for a wonderful two weeks. Read Less
19 Helpful Votes
Sail Date: March 2017
We were told about the Hurtigruten service, by friends, a few years ago and put it on our bucket list. We found a travel agent offering an all in package, cruise and flights, at a good price and booked immediately. Hurtigruten offer ... Read More
We were told about the Hurtigruten service, by friends, a few years ago and put it on our bucket list. We found a travel agent offering an all in package, cruise and flights, at a good price and booked immediately. Hurtigruten offer excursions touring Bergen, our port of embarkation, but time constraints prevented us from taking the offer up. Good excuse to take another cruise in future. Our ship,'The Finnmarken' is one of the larger ships in the fleet but only takes 600 or so passengers calling in to numerous towns and villages up the coast - it doubles as a coastal ferry and cargo ship. Our cabin was more than adequate having a fixed single bed and a settee which converts to a bed of the same size. The shower/toilet was of a reasonable size and had piping hot water available round the clock. The food was very good and plentiful serving a buffet breakfast and lunch with a set menu at dinner. There was a wide range of excursions available but some were cancelled due to inclement weather, a late snow storm. Those that we went on were well organised with a local, well informed guide on each one. The ship stopped at many of the ports visited long enough to explore the towns and villages. The crew are very professional and went the extra mile for us all to enjoy ourselves. An announcement was made whenever the Northern Lights were spotted from the bridge giving everyone the chance to view the spectacle. One of the Great Sea Trips of the world, we would go again. Read Less
25 Helpful Votes
Sail Date: May 2015
Just returned from a trip on MS Finnmarken, Bergen to Kirkenes to Trondheim. Our second Hurtigruten Voyage. The ship was delayed for 2 days due to a technical fault but Hurtigruten put us up in a hotel in Bergen, and arranged meals and a ... Read More
Just returned from a trip on MS Finnmarken, Bergen to Kirkenes to Trondheim. Our second Hurtigruten Voyage. The ship was delayed for 2 days due to a technical fault but Hurtigruten put us up in a hotel in Bergen, and arranged meals and a coach tour while we were waiting for the ship repair. We set off at 9.30am on day 3 and pushed ahead without stopping until we caught up with the schedule early on day 5. During our voyage the captain made several (safe) diversions from the regular route to show us extra sights, maybe as a compensation for missing our first few days. What a happy ship - all so friendly, with excellent restaurant service where the food was great. There is a lot of fish on the menu, but always alternatives available. You could help yourself to as much as you wanted for breakfast and at the buffet lunch, and the desserts were amazing. I would recommend buying the ships mug to get free tea and coffee. And do take part in the Crossing the Arctic Circle ceremony performed by King Neptune! There was no formal entertainment on board as this is a working ship, connecting isolated coastal towns, but the ship is elegant and comfortable. Excursions are available on most days. The concert at Tromso gave us the opportunity to experience the midnight sun - opposite to our last trip in midwinter where we enjoyed the Northern Lights. We took the train from Trondheim to Oslo on the Dovre Railway, an extra recently added by Hurtigruten. Lovely train, comfortable, roomy and clean. Beautiful inland scenery. Would recommend this. Great trip. Looking at booking another. Read Less

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