7 Helpful Votes
Sail Date: December 2017
This is the worst cruise in my cruising life. Paid for a suite and get as the prisoner meal, eat it or go to deck 7 paid for your favorite meal.that was not people who paid for expensive room and get the hopeless meal. Don't ... Read More
This is the worst cruise in my cruising life. Paid for a suite and get as the prisoner meal, eat it or go to deck 7 paid for your favorite meal.that was not people who paid for expensive room and get the hopeless meal. Don't expect live entertainment in other luxury cruise. You will get bore after 3 days. Tour desk officer are very rude, junior promise multi excursion get discount, she can overwrite it and said no discount. Ports and shore excursions, it is a delivery ship or just like ferry cruising.you will pay for expensive and not worth while excursion.norwegian monopoly these sector for northern light and yet, you won't get the best northern light photo.reason: cruise is moving and tilting, even you have tripod, your northern light pictures is not as sharp as land tour for northern lights. We have joined land tour in jan 2017 in tromso as what we have compare the image.if you want good northern light, fly to tromso and join the northern light chase from the side lane of radisson blu hotel. Stay away don't get regret like us. WE JOINED WE LOOSE You listen to my advice you win. Read Less
11 Helpful Votes
Sail Date: August 2016
This was my third hurtigruten voyage, others being finnmarken and midnatsol. I had a very noisy cabin which i complained about. I could see other empty cabins on the same deck on more than one occasion. Why wasn't i moved? I was free ... Read More
This was my third hurtigruten voyage, others being finnmarken and midnatsol. I had a very noisy cabin which i complained about. I could see other empty cabins on the same deck on more than one occasion. Why wasn't i moved? I was free wine by the restaurant manager on account of my lousy cabin which i declined. I made a request whilst on board. I repeated the request asking another member of the crew but still got no response. I then spoke to the hotel manager who agreed that what i was requesting was perfectly reasonable and not too difficult. I was not granted the request and no reason was given during the voyage. This was very poor customer service. I had asked for my mealtime to be changed and had to ask twice, i did not feel like asking a third time. This was eventually granted! I asked the tour leader covering reception if she could please do my online check in for my flight as there was no online access on board for passengers. Although it would have been outside of her remit she looked totally disinterested and i ended up later, asking another member of the reception team who was happy to oblige. The scenery as always is excellent, the shop on board was very good. After that it was all downhill! The food in the restaurant varied from okay to very average. Food on the ferries dfds and fjordline was fantastic compared to what was on offer here. Food on my previous voyages was excellent. Overall very poor customer service and a bad experience and have not been compensated for this. Read Less
11 Helpful Votes
Sail Date: July 2015
Truly the MOST money grubbing and mercenary organisation I have ever encountered. Combine this with an appalling military attitude to PAYING clients-customers and you have Hurtigruten. At dinner last night we were served by slamming down ... Read More
Truly the MOST money grubbing and mercenary organisation I have ever encountered. Combine this with an appalling military attitude to PAYING clients-customers and you have Hurtigruten. At dinner last night we were served by slamming down our food in front of us . Service I do not think this organisation comprehend the term. Ask for water and be sold very expensive bottled water as the normal and perfectly acceptable fresh water is not allowed in the dining room. The price of wine and beer will blow your mind. 11 pounds for a glass of beer !! I actually found my main course hiding behind a piece of carrot. All 3 courses were MINISCULE and VERY ordinary. I THINK OUR WAITER MUST BE ON COMMISSION. She became quite unpleasant when she realised we did not require the company wine deal. After travelling along several beautiful fjords including the Geiranger the aspect has become GREY and boring, not to mention very cold considering this is the height of summer. My cabin is of the size of a matchbox, with lovely concrete based beds. Read Less
3 Helpful Votes
Sail Date: September 2017
We choose this cruise because of the itinerary. Let me start off by saying the ship is beautiful, clean, well kept. The crew from Captain through to cabin steward were amazing. Always looking to please and helping with any problems that ... Read More
We choose this cruise because of the itinerary. Let me start off by saying the ship is beautiful, clean, well kept. The crew from Captain through to cabin steward were amazing. Always looking to please and helping with any problems that may occur. Can't say enough about the crew. Now for the negatives. I am a 75 year old senior citizen as is my travel companion. We are very active individuals and have taken over 20 previous cruises (Princess, Celebrity, Royal Caribbean, and Norwegian plus two river cruise on Avalon ). First of all, when the booklet for the shore excursions was sent to us, we immediately went on line to sign up for the excursions we wanted to take. To our surprise the chosen excursions were already filled. Upon speaking to a Viking Shore Excursion Rep. we were told the shore excursion choices were given to the passengers who had cabins that cost more (then ours) were given priority so by the time it reached us the ones we choose were already filled up. This rule also applies to signing up for the different restaurants on board (Manfredies, cheif's table, etc). This is discrimination pure and simple. Viking advertises on their commercials “Enriching shore Excursion” mmmm if you’re able to secure said excursions……. As far as the onboard activities, trivia once a day at 12:00 noon only on sea days. That's it nothing else unless one wanted to go to a lecture. Surely the cruise director could come up with more fun and stimulating activities throughout the day. Now on to the cruise director. She kept telling us (the passengers) how sick she was all week. Well she was in full form to give us a presentation of her operatic arias (which, I might add, was wonderful). Other then that her appearance was absent all through the voyage, I take it she was in her cabin recuperating from her performance. Perhaps she might want to contact the cruise directors of other lines to get some ideas for stimulating activities to keep passengers interested, instead of sitting around with nothing to do for most of the voyage (on sea days). Of all the cruises we have taken we have never, never been so bored. We have never watched a movie in our stateroom until this voyage. One night they had "The Liar's Club" It was very well attended, that should tell the cruise director something. (Also I might add the trivia was also so well attended there were no seats available). I understand Viking appeals and caters to adult and senior cruisers. Great, but give us more stimulating activities during sea days, we may be a little slower of step but we're not dead. Read Less
20 Helpful Votes
Sail Date: March 2015
This trip on the Finnmarken was a re-run of a similar cruise we had made several years ago on the M/S Lofoten. Onboard entertainment was limited mainly to port lectures but as we had travelled this way previously and also matured in age ... Read More
This trip on the Finnmarken was a re-run of a similar cruise we had made several years ago on the M/S Lofoten. Onboard entertainment was limited mainly to port lectures but as we had travelled this way previously and also matured in age we were happy to relax with a book or watch the scenery drift by. The cabin on Deck 3 (N4) was larger than many others on the higher decks as the outside decks reduced the length of the cabin. It was on the same deck as the shore gangplank and one deck up to the dining room. The food was acceptable and the staff very helpful. When you have to join a queue to thank your waiter at the end of the trip you have some idea of how attentive the staff were. This is not a cruise ship but a working ship that makes several stops up and down the coast. Some port calls are long enough to go ashore and although we only did one excursion (ice hotel) we did go ashore whenever possible and enjoyed the local scenery. We were well aware what to expect from this trip and and overall enjoyed the experience. Sadly we made the mistake of taking the transfer package, London/Bergen /ship at £660 for the two of us. Checking the Norwegian Air Shuttle web site against our tickets we discovered that the top airfare on those dates meant the coach element of this package was going to be very expensive to make up the difference. The figures went even further adrift we discovered that transfer coach tickets, port to airport, were being sold onboard at £15 each sector. On our return I took this up with Hurtigruten, supported by a copy of the airline quote from their web site. The answer I received back the company was that they work on a contract price. This is now history, the deal is done and Hurtigruten have their money. I was not convinced by their response and would suggest to anyone contemplating this deal to do your homework first. Taxi cost less than £30 to the port, this plus the airfare would still been cheaper than the package price. Read Less
Sail Date: August 2019
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. ... Read More
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. Service both dining and cabin was great. We had booked an Explorer Suite in the aft portion. The Infinity Pool on the 7th deck sprung a leak with the seal breaking overflowing on two separate occasions. First time they said they fixed it but then it happened again a few days later. We were told management would be contacting us. We heard nothing. Very disappointed in the lack of communication and caring. The cabin-couch only allowed for two people to sit. Chairs were hard to sit on-no cushioning. Overall, a very uncomfortable, unrelaxing cabin for the $$ spent! Entertainment sparse and poor and at later times. The shore excursions were nothing outstanding. Regular like you'd find offered by other cruise lines. Too bad because we really wanted to like Viking. Lack of caring doesn't do much for future booking on their ships. We're sticking with Holland America and Celebrity! Read Less
7 Helpful Votes
Sail Date: August 2018
Came on board to accompany a friend and to see the beautiful landscape of Norway. Get ready for many non smiling passengers. The staff can be found doing multiple job assignments. Your room can be attended to by the wait staff. I ... Read More
Came on board to accompany a friend and to see the beautiful landscape of Norway. Get ready for many non smiling passengers. The staff can be found doing multiple job assignments. Your room can be attended to by the wait staff. I was happy that our server was attentive to special dietary restrictions. Most speak English fairly well and one guide spoke 6 languages. He seemed like the most kindhearted individual. Turned off by a hostess who felt like she needed to admonish an infraction in dining policy. Needs training in customer service. What was a fairly pleasant boring but beautiful cruise was tainted by her caustic approach in addressing us. Best thing on the ship was the salmon. If your looking to be entertained, this is not for you. The weather was cold and rained a lot. Darken the windows when sleeping since it was light for 23 hours. Bring warm clothes and a good water repellent jacket. Dress is very casual. Water is a premium. Need to bring water from restaurant if you want it in your cabin. Coffee is only served in morning at breakfast, but available on deck 8 with purchase or package. Ice is a commodity. Had to get my own ice daily for my water from the bar. Norway is not cheap. Everything is expensive. Cashed in US dollars for Krones at reception and was shorted each time. Asked if there was a fee and replied no, but get ready to pay a hidden rate(not the true exchange rate at time). There is a laundry facility available, but clothes take a long time to dry. Can’t beat the remarkable views traveling by water. Salmon the best, staff mostly helpful. Passengers- depressing. Sorry Norway, land of my ancestors. You need to lighten up. Read Less
6 Helpful Votes
Sail Date: January 2018
We have just returned from a South to North trip. Some of the experiences were great, the ship was comfortable and the crew friendly but we will not be going again in the late spring for the wildlife as we'd originally intended. ... Read More
We have just returned from a South to North trip. Some of the experiences were great, the ship was comfortable and the crew friendly but we will not be going again in the late spring for the wildlife as we'd originally intended. From the UK everything is very, very expensive. More than we'd anticipated. £10 for a lager, £40+ for a run of the mill Pinot Grigio, £80-£100 for a 2 hour sightseeing tour, etc. And many of the excursions are a rip off because either they are too time limited due to the ships schedule or take place in the dark. Eg, at Trondheim our guided bus tour of the town (including a viewpoint lookout) was in the dark. It could have been run an hour later. At Saltstraumen, the tide was hardly running, so no 'maelstrom', and worst of all the 'Sailing in the Polar Night' aka 'Silent Whale Watching' (they changed the title as there were no whales), supposedly under an electric engine and maybe sail, is a farce. The captain confirmed they never raised the sail on that trip, most of the time we were under noisy diesel power, no whales are the norm this year as the herring have gone further north, and, of course, after the first half hour it was in the dark so the wonderful scenery we were told of was invisible. When the excursion sheet says the trip is say 3.5 hours for the dog sledding, you have to allow for time getting to and from the venue by coach and kitting up, safety talk and making a fuss of the dogs so this only a half to three quarter hour actually out. I didn't do this trip as I have mobility problems and thought it would be too long. It wasn't. Mobility wise on the ship there is a lift between floors, the outside doors have automatic button opening and there are shallow stairs with a rail and then a ramp for embarkation. Do as much homework as you possibly can before you go. There are maps provided for each port where there is time ashore and if you are of average fitness I would recommend using these and on-line information and doing your own excursion. Many did and saw so much more than we did on the organised trips. Read Less
2 Helpful Votes
Sail Date: November 2017
Everything was OK with the boat, food, cabin (we would have liked one double bed instead of 2 beds apart!) and services on board. Just one thing to complain about: We were booked on the Dog sledding in Kirkenes. Some others were ... Read More
Everything was OK with the boat, food, cabin (we would have liked one double bed instead of 2 beds apart!) and services on board. Just one thing to complain about: We were booked on the Dog sledding in Kirkenes. Some others were supposed to do it in Tromsoe. The Dog sledding planned in Tromsoe was canceled due to lack of snow, therefore, they added the people to the one planned in Kirkenes. This resulted in too many persons at the same time and consequently, the tour was shortened significantly to allow everyone to go within the same time frame of the shore stop. The tour looked nice but ended up to be expensive for such a short time spent on the sled!! We decided to do the full tour of the boat but one way would be good enough: The stops were sometimes to short to spend some time on the shore and especially on the return but we booked the flights to Norway on our own and did not find a flight from Kirkenes. I think it would have been much better to stay one day there and do the Dog Sledding on our own. Much easier to say after than before!! The midnight concert was really fabulous, the acoustic of the cathedral is amazing! Read Less
1 Helpful Vote
Sail Date: November 2017
I choose the cruise after watched Hurtigruten advertisement about the trip. Yes we have quite high expectation about the trip. The best about this trip that we are able to see a very beautiful aurora somewhere after Tromsø and ... Read More
I choose the cruise after watched Hurtigruten advertisement about the trip. Yes we have quite high expectation about the trip. The best about this trip that we are able to see a very beautiful aurora somewhere after Tromsø and still able to get some beautiful view of Norway. Before voyage I received all the information I needed and the booking of the trip worked well too. I'm not satisfied with the service on board because : 01 Excursion The Silent Whale Exploring (Tromso) Excursion Code H-TOS5K 16 November 2017 and paid each of us NOK 2198.99 (total NOK 4397.98 . One day before Expedition Manager personally informed to us that we may not be able to see the Humpback whale because the Herring fish not yet around but he assured us that we will be able to see some Orca (smaller whale). Surprisingly on the day of the excursion, once after we arrived on the boat, the guide told us that we won't see anything because it's not yet the season for Humpback whale nor Orca because the herring not yet arrived (Poor Herring everybody blamed "the Herrring"). I think this is very unprofessional and I felt being cheated. If it's not yet the Herring's season you can actually cancel the excursion. I'm very dissapointed. 02. Food Breakfast, lunch and dinner all almost similar for 7 days. More food variation needed as you have international passengers from different nations. 03. Unhappy staff Except one gentleman in the dining room (reception/waiters) who always greet us warmly, the rest always looked unhappy. I will definitely come back to Norway but my next trip won't be in the cruise anymore. Read Less
5 Helpful Votes
Sail Date: September 2017
We chose this cruise for the itinerary, but 5 of 9 ports were skipped (2) or significantly delayed. Shore excursions were just ok, even the ones we purchased were just ok. Most of the staff and crew were excellent, friendly, and bent ... Read More
We chose this cruise for the itinerary, but 5 of 9 ports were skipped (2) or significantly delayed. Shore excursions were just ok, even the ones we purchased were just ok. Most of the staff and crew were excellent, friendly, and bent over backwards to please. Public areas were overcrowded at events or activities. Food was very good to excellent in main restaurant and especially Manfredis. World Cafe , pool grill, and Chefs Table just ok. Cabin was roomy enough but very limited drawer space in Deluxe Veranda. Bathroom was nice. A lot of people like the stark Scandinavian decor, but we found that the abundance of hard surfaces and minimal softening features made the restaurants and public areas very noisy. We chose the post cruise Montreal stay (Westin) and are very disappointed with the hotel. Waited 5 hours for room to be ready. Room looks into windows of adjacent building, have to keep drapes closed all the time. They refused to change the room. The flight Viking booked leaves at 8:30 am but the transfer leaves at 4 am. Airport is only 30 minutes away. Just adds to the misery of the Montreal experience. By contrast, the pre cruise in Oslo and Bergen were wonderful. We tried to book business class but Viking said they only have economy for this cruise. We found out later this was not true. We are too old for the discomforts of economy flights ( even though we managed to upgrade to premium economy through the airline) all the way from the west coast. It's definitely a deal breaker on any future cruise. Read Less
6 Helpful Votes
Sail Date: August 2016
Zuiderdam I sailed from Bergen to NYC.Sailing through Hermine the captain made the correct call missing Nova Scotia and head for NYC. I enjoyed the city for a full day.Hop on hop off for$64.00 with ferry. It appeared as though they are ... Read More
Zuiderdam I sailed from Bergen to NYC.Sailing through Hermine the captain made the correct call missing Nova Scotia and head for NYC. I enjoyed the city for a full day.Hop on hop off for$64.00 with ferry. It appeared as though they are short staffed rarely extra staff was called in when it got super busy.I was disappointed in finding out the ship had no self serve laundry.$30.00 abag or $110.00 unlimited.Very hard working staff and friendly. I was surprised to hear the ship ran out of 4 or 5 different beers.The onboard entertainment could be better and a longer show to boot.The milk cartons were the worse you had to punch a straw through the top, good luck trying to open it to pour.I suggested to the cruise line to offer extended days in certain ports.1 day in Reykavik was not enough I hate to rush to see as much as I can.They decided to fix some area on the lido area interrupting seating.I feel the whole needs reconfigurating.not enough seating at prime time.The casual smart dining menu is similar a lot if the times.So if you want to sit for an hour and a half or two it,s up to you.I also don't know why they only offer happy hour in just 2 locals.I heard they are going to dry dock the ship in the near future. Read Less
8 Helpful Votes
Sail Date: May 2015
Our trip from the U.S. middlewest started off abysmally with two flight cancellations, by American and Scandinavian airlines. It took two days for us to finally reach Bergen, and consequently we missed the Norway in a Nutshell tour which ... Read More
Our trip from the U.S. middlewest started off abysmally with two flight cancellations, by American and Scandinavian airlines. It took two days for us to finally reach Bergen, and consequently we missed the Norway in a Nutshell tour which we had booked. This was not the fault of Hurtigruten, of course, but it did not put us in a good mood to begin with. When we landed in Bergen with a Hurtigruten "Arrival Package," we had no instructions on how to reach the bus. We asked the driver of another bus, and he indicated our bus would be "down there." We dragged our bags to this location, but no Hurtigruten bus and no idea if it ran every hour, three times a day or what, or even if we were standing in the right spot at all. Exhausted by our trip over, we gave up and paid another bus line to take us into the city. The package for transportation from hotel Raddison Blu Norge to ferry terminal was no better. We had no idea when or where to wait, and neithr did anyone at the hotel desk. The desk was obliging enough to call Hurtigruten in U.S. to inquire about it, and the fellow who answered said he would get right on it and leave a message at the hotel for us. No message ever arrived. Just by chance we spotted a Hurtigruten bus on the street , and asked this driver about it. He told us when to go to pickup spot but again, this was rather wrong. We checked out of hotel and were sitting in lobby surrounded by baggage when I Hurtigruten diver showed up and spotted us by our luggage tags. He said drivers automatically called for passengers in hotel lobby FOR EVERY RUN. No one had ever told us this!!! That's quite a bit on our arrival, but if you take arrival package, be sure to get directions straight before you leave home!!! We would have been far better off , and saved $$$, by taking the regular airport bus into town and a taxi to terminal. Contrarily, our transportation packages in Oslo when trip ended went perfectly because we had gotten directions from a knowledgeable employee in advance. The rest of our trip went well. A few pointers: There are two dinner sittings, 6:30 and 8:15, and we were given no choice. We were assigned to 8:15, which we surely did not want. We are not Spanish! I asked right off if we could switch. The dining room hostess seemed skeptical, but it did work out. They give no attention to language when making table assignments. We were placed with a German couple who were nice but spoke zero English, and vice versa. The next night we landed an engaging English couple who had been marooned in the midst of Germans. Food is marvelous, especially the desserts, and I lived on wonderful smoked salmon. We had an ordinary outside cabin on deck 3,and I can't imagine why anyone would ask for more. We were in it only to sleep anyway. Ship's public venues and appearance are all very nice. There were only 310 passengers on our run, with ferry's capacity of 628, so there was plenty of seating in lounges, etc. There is no entertainment provided at all, and no background music in lounges!!!, thank goodness. All very quiet and restful. Most of other passengers were Northern Europeans. As to clothing, it was mid-May, and at all times indoors I wore a heavy sweater, long-sleeved shirt under that and tank top below that. On land excursions I was glad to have a wool scarf and wooly cap. We took the Alesund, Trondheim and North Cape excursions. Could have walked around Alesund on our own, but I didn't know how close the quay was to central city. The other two stops require the arranged excursion. My husband thinks the photos in brochure are misleading. The dramatic fjords are around Bergen, not further north, and at the time we took the trip, mid-May, the ferry did not enter Greiranger fjord nor was an excursion offered to it . Really we did not see any big fjords at all. Hotel Radisson Blu Norge in Bergen in Bergen and Radisson Blu Scandinavian in Oslo were fine Read Less
9 Helpful Votes
Sail Date: November 2013
To sum up, I've put the summary first you can also read the more in depth view after, if the mood takes you. If you want reasonable size cabin with half decent facilities don't choose this cruise, unless you can afford the much ... Read More
To sum up, I've put the summary first you can also read the more in depth view after, if the mood takes you. If you want reasonable size cabin with half decent facilities don't choose this cruise, unless you can afford the much larger cabins at much larger prices. If you are after fine dining don't choose this cruise, we found the food very good but may not be to everyone choosing. If you are after entertainment in the evening don't choose this cruise, there isn't any apart from piano man in the bar. If you want Hurtigruten to fuss after you don't choose this cruise, it's not in the Norwegian make up to be concerned that you are enjoying yourself and being looked after they are not bothered. If something goes wrong don't expect an apology so don't choose this cruise. If you are adventurous and want something totally different you want amazing scenery Summer or Winter within a stones throw, choose this cruise. You can get 24 hours of sun in the Summer and 24 hours of darkness in the winter so in winter you won't see so much of the amazing scenery. In the Winter you may be lucky and see the Aurora Borealis. You may also get rough seas 40ft waves and 80mph winds and you will get freezing cold temperatures along with a trip into the Arctic Circle. The choice is yours! would we go again, the answer is yes! but we would try and get a two for the price of one offer if they come up, then it would be value for money at £888 each for 6 nights, compared to other cruises it's expensive. Hurtigruten are relying too much on the scenery, summer and winter and selling it as a working ferry but they want cruise liner prices without delivering the service. They need to go on some customer service courses or experience another cruise line to see what's on offer. The management certainly need to change their attitude, the staff on the ship were always very polite and helpful. We booked a trip on the M/S Nordkapp the Voyage North for our 40th wedding anniversary we did not expect anything but hoped we might get a bottle of wine on the night of our anniversary. We should have known better, this would not be the trip of a life time. At the time of booking I paid Hurtigruten to have a car pick us up at the airport and take us to the ship I advised them of the flight number and arrival time, touchdown 20:00 hrs, and what time I expected to exit the terminal 20:30hrs. When we reached Bergen and stepped out of the terminal on time, no car, nothing, we waited and waited, going in and out of the terminal in case we had missed someone carrying a notice with our name on, nothing. I phoned the number provided several times and got no reply. Eventually someone did answer only to hang up on me when I explained why I was phoning. Then an employee from the Flybusen company asked if we had a problem I explained to him and he said it happens all the time with Hurtigruten, people missing the departure of the ship. with his help we got a bus to the Hurtigruten terminal and just made the departure at 22:30. Because we were late we got none of the information given to other passengers. after a expensive coffee we decided to go to bed. We knew the cabins were not going to be palatial but we expected them to be clean! that was another mistake, when I pulled down the bed I was going to sleep on I looked at the pillow and it was filthy it looked like someone had played football with it and the actual pillow in side the case was stained yellow all over really gross. We were both so tired by this time I just threw the pillow against the door to block out the light coming in through the gap at the bottom of the door, I'm still not sure if any of the bedding was changed before we got there all the sheets were creased but that may be because the beds fold up with the bedding trapped against the cabin wall, how the pillow was so dirty I don't know. When we awoke in the morning we were able to see what we missed on our arrival in the cabin, well it was a sorry sight tatty to say the least, we had one chair to sit on which was far from new, the the top of the back of the chair was frayed where so many hands had gripped and rubbed along it with stuffing coming out, with the seat section well worn, along with the very worn carpets. Then we come to the bathroom, adequate, but small and old, the shower worked with just enough water to feel clean. Toilet seat was broken moving around very much when the sea was rough, a skill just to sit on it in such conditions, then there was the sink, when first we looked, it seemed as though it had not been cleaned but it was just old and stained, with the surface all crazed with small cracks making it look worse. We had booked the trip in the hope of seeing the Northern lights, no guarantees, and as luck would have it we did not, they said we had the worst storm in ten years, staying in Trondheim for an additional 12 hours to let the worst of the storm to pass, so for most of the cruise it was very overcast, these are small ships 11,000 tonnes compared with the big cruise liners of 100,000 + tonnes. Once we had gained our sea legs the rough weather was not a problem in fact it was different, something to talk about, you must expect bad weather in the North Sea in the winter months if you want gentle cruising don't choose this trip. Hurtigruten do say they are a ferry for the Norwegian people which they are, 11 ships, constantly going up and down the coast stopping at 34 ports on the way North and the same again coming South. We missed out on 14 of the ports due to the adverse weather conditions but it was not a big deal, many of these were docked at when we would be asleep. The views of the Norwegian coast were stunning and that was the other reason for the voyage, which didn't disappoint us. My wife and I found the food to be generally very good breakfast was not always a big choice, if you slept in there was even less. Midday meal was between 12:00 and 14:00 help yourself a good selection of hot or cold dishes always plenty of fresh seafood which was really good. Evening meal, there were two sittings 18:00 and 20:00 although with I guess maximum 150 passengers when we were sailing, all could have been accommodated at one sitting and according to the specs, the ship has the capacity of 622 passengers with 456 beds (you have to guess the number of tatty the beds out of the total) If you do choose this type of cruise there is no entertainment to speak of, one man with a synthesiser cranking out a variety of tunes and songs in a bar that feels quite soulless but that's probably because it bankrupts you to have a few drinks in the bar and not many people were prepared to pay the Norwegian prices for booze, small bottle of beer £8.50 glass of wine £9.00 they say it's to stop the Norwegian youth from drinking but there were no Norwegian youth on the ship . What's wrong with giving international passengers duty free privileges, you have to pay by charging drinks to your cabin number, they also advertise duty free for travellers in the on board shop, so it could be done. That may have made the evenings more enjoyable, remember the further North you go in the winter months the shorter the days, it does afford a greater chance of seeing the Northern lights but it shortens the time for the views of the passing scenery so the evenings can seem to be quite long.   Read Less
4 Helpful Votes
Sail Date: June 2019
We chose this cruise because it was offered by Viking, was a smaller ship, stayed overnight in the beginning and ending ports and visited ports in Scandinavia while excluding Russia. We did not wish to fuel the Russian economy. We had ... Read More
We chose this cruise because it was offered by Viking, was a smaller ship, stayed overnight in the beginning and ending ports and visited ports in Scandinavia while excluding Russia. We did not wish to fuel the Russian economy. We had been on one Viking River Cruise so were inclined toward Viking for our first ocean cruise. Our cruise was only 11 nights but apparently the cruise continued to other ports such as Stockholm and St. Petersberg. Three weeks would have been too long for us. I had researched the ports and believed guidebooks and Viking when they described how close the dock was to town. In some cases such as Bergen, Aalborg and Stavanger it really was easy to walk into town. In others we needed a shuttle which Viking sometimes provided or taxis. In 3 ports we were beat out of the prime dock location by another ship but only once did we need to use tenders. We were really on our own in Oslo, Viking should have had shuttles there. The included excursions in Eidfjord, Stavanger and Oslo were enjoyable as well as the optional tour we took of Copenhagen. We are experienced travelers and prefered to tour on our own when possible. Guides in Oslo and Copenhagen were excellent. Sailing the fjords and visiting Bergen & Oslo were the most enjoyable locations. The main reasons we chose a cruise for this region of Europe was ease of accessing the fjords, various ports and finding food someone with Celiac disease could safely eat. We had one lunch in Oslo in a restaurant I had researched from home and that offered gluten-free options. The restaurants on the Viking Sky seemed quite good, especially the food in Manfredi's however the Restaurant or main dining room was a beautiful and reliable choice for dinner. I appreciated that the only additional costs we encountered were laundry, a spa service and an additional tip for our room steward. We may take another cruise in future but I really enjoyed our Viking River Cruise more than the ocean cruise. If they had tables for 2 on the river that would be perfect. Read Less
Sail Date: March 2019
We chose a 12 day cruise that took us from Bergen up to the Russian border and back. Bad weather intervened on the return journey so we were stuck on board for most of the time and there's not much to do other than read, gaze out at ... Read More
We chose a 12 day cruise that took us from Bergen up to the Russian border and back. Bad weather intervened on the return journey so we were stuck on board for most of the time and there's not much to do other than read, gaze out at snowy mountains, doze and eat. We would choose a shorter trip next time and fly back from Kirkenes. Snowmobiling at Kirkenes was brilliant helped by glorious morning sunshine. Dog sledding was also worthwhile. Excursions are eye wateringly expensive but if you're only doing these things once..... The ship was fine and the crew were very good. It is a ferry however and it stops everywhere along the coast taking on board cargo and passengers who use the ship like a bus service. Don't expect the luxury of a cruise ship and grab a seat before the locals come on board otherwise you'll have to revert to your cabin. Food was excellent. Wine at a minimum of £53 a bottle is extortionate especially when compared to £15 a bottle on shore. Shame we were not offered a drinks package although unless the wine was heavily discounted I suspect we would have declined. Made for a tee-total holiday which was no bad thing. Read Less
2 Helpful Votes
Sail Date: February 2019
The Itinerary is great and you will see spectacular scenery in Norway. Unfortunately, with any cruise you can't control the weather which is really important if you want to see the Northern Lights. We were glad we were able to see the ... Read More
The Itinerary is great and you will see spectacular scenery in Norway. Unfortunately, with any cruise you can't control the weather which is really important if you want to see the Northern Lights. We were glad we were able to see the Northern Lights but somewhat disappointed in the color and brightness due to most of the nights being cloudy. Also, cameras really pickup more color than the naked eye so having a camera that is capable of taking pictures of the Northern Lights is critical. Viking Sky does a good job of providing guest hints on how to take good pictures of the Northern Lights. We had a stress free embarkation in Bergen Norway. Very convenient location within walking distance of several hotels and attractions which made it nice since it was an overnight stay on the Ship in Bergen. The ship is gorgeous and mostly well maintained. They do a really good job of keeping the common areas clean. But be aware of the ice that can accumulate on the outside decks. It seems that Viking could have put a barrier around the ice which would have really improved the situation. This was mostly an issue at night when people would go to the decks and couldn't see the ice. I really like having the Self-service launderette. Our stateroom attendants were very friendly and did a great job taking care of our stateroom. The capability for Viking to notify guest, who wanted to be alerted no matter what time of the night, that Northern Lights were visible from the ship was fantastic. It did really add a special touch to the cruise. There were more movies and shows available on the TV then expected. The dining staff did a good job and were very friendly. I really like that the World Cafe for the most part served the same food that the Restaurant did so if guest didn't want to dress for dinner they had they same food options. Viking could expand some of the options such as bread and cookies so that each meal isn't the same the entire cruise. Don't get me wrong there are plenty of options but each lunch and dinner had the exact same bread everyday. I liked the availability of the specialty food buffets that were served on the pool deck that provided added flexibility and variety for dining options. We really enjoyed our dinners in The Chef's Table and Manfredi's. The included wine was mostly good except we really didn't enjoy the German red wine they had several meals. The included excursion for the most part were rather boring and didn't do much other than drive around and I think Viking could do a better job of describing the tours so guest will have a better idea of what to expect. For example, the tour in Bergen explanation of the excursion should reflect the actual excursion making it clear that it doesn't stop at the King Haakon’s Hall, the Rosenkrantz Tower or the Fish Market. We did really enjoy the included excursion in Tromso where we visited the Northern Light Planetarium. We enjoyed the warm drinks (especially the Baileys and Hot Chocolate) when returning to ship from our excursions. For the most part, Viking Sky did a good job of getting guest on and off the ship. The second day in Bergen was the only port that the line was extremely long when returning from our excursion. Disembarkation was extremely smooth. Do not expect taxi's to be readily available at the Tilbury port. Transportation should be planned prior to disembarkation. We rented a car from Enterprise which picked us up at the port. Read Less
5 Helpful Votes
Sail Date: January 2019
We enjoyed our cruise very much. It was very good for the liver as alcohol prices were so high we hardly touched a drop, and given the Norwegian economy, the same can be said for all the excursions. However, having said that, we had ... Read More
We enjoyed our cruise very much. It was very good for the liver as alcohol prices were so high we hardly touched a drop, and given the Norwegian economy, the same can be said for all the excursions. However, having said that, we had wonderful R&R, saw the Northern Lights in all their glory, saw a bit of local life and enjoyed the fabulous scenery. Of the ship itself, the food was amazing, the crew wonderful and overall, it was very comfortable. In particular, we would like to commend the 'reception captain' who was particularly helpful in resolving issues about our cabin. On this issue, we feel that 'polar exterior' cabins with a view of a lifeboat, should be marketed at a separate price. There were also some very entertaining on board lectures etc We have a few (hopefully helpful) comments to make. 1 We did think that the quay side reception was poor.. 2 receptionists took a long time to process at least 3 coachloads of passengers who stood in a queue for up to (in some cases) an hour. Further, in the reception 'lounge' (after check in), there was no water available we heard. 2 The night visit to Trollffyord was very disappointing. A great deal was made of the fact that the ship would shine its lights down the fiord, but in the event, it was deemed that the moon was so good that this was unnecessary. HOWEVER, NO-ONE TOLD THE PASSENGERS!!! Those of us who were waiting on the beam of the ship (very limited space up front) saw absolutely nothing. It would have been nice if the ship had manoeuvred to allow everyone to see, but the most important thing was that there needed to be a commentary by the (otherwise) excellent on board entertainments' team. Bit of a waste of time from our point of view. 3 We found the food delicious but somewhat over salted. One can add but you can not take away! 4 Would like to see better lighting in top lounges Deck 7 (for reading at night). I'm all for dimmed (romantic?) lighting, but it does not suit everyone 5 The so called 'Captain's Dinner' on the penultimate evening (for which some, especially ladies, dressed up) was a bit of a farce. It consisted of 4 officers saying 'Lovely to see you - "cheers" and a quick 'march' round the dining room 'waving' (and no more) at all the tables. To make that occasion in any way worthwhile, we feel the officers should have stopped at individual tables for a few moments' chat. If you bill this sort of event in this way, it needs to be more of an occasion - or not do it. However, the latter would be a great pity. The crew were fun and it would have been nice to have SOME social time with them. 6 It would be good to be able to buy the tea and coffee package on board. 7 I would have liked to have used the Jacuzzi but could not access it as the approach was too icy and there was nowhere to change. 8 It would be nice if the top deck 'cafe' could sell one flavour of sugar free ice cream. We repeat, we enjoyed the trip and felt it was good value for money. We hope the above is helpful. Read Less
2 Helpful Votes
Sail Date: December 2018
It is important to point out that this is not a cruise, but a working ferry that runs Daily from Bergen to Kirkenes, visiting some port in the early hours. If you are a light sleeper, you may find you awake several times in the night, ... Read More
It is important to point out that this is not a cruise, but a working ferry that runs Daily from Bergen to Kirkenes, visiting some port in the early hours. If you are a light sleeper, you may find you awake several times in the night, especially when the side thrusters vibrate going into each dock. This ship had just been refurbished, so the decor was great with a lot of new technology, but had not been finished on time, so we had workman on board through to Christmas Eve, The outside cabins are small, so although expensive, we were so pleased we upgraded to a suite, which are fantastic, with large windows, TV, settee, chairs, fridge & blinds. No safe in the rooms, but you can borrow a hair drier from the reception. The first suite we were given had problems with the lights and after the 4th blackout, we insisted we were moved. I must emphasis that the staff on board this ship could not have been more obliging & helpful, despite suffering huge problems on a daily basis. Although a wine drinker, I must admit I went 12 days without a drop, because I refused to pay £50 for a bottle of wine. Excursions are also expensive, but well organised and easy to book on board. Some of the excursions have to be planned around sailing times, so you may start at one port but taken back on the ship a another port further down. The food on board was excellent and plenty of choice when served as a buffet. Some of the evening meals were served as a fixed menu, where you sat at a specific table with no choice of alternatives. I was a vegetarian, but knew that with such an abundance of fish . meat, my choices would be limited. I made sure I filled up during the breakfast & lunch periods. One evening, my meal was a bit of salad with a tomato. followed by a bowl of soup as my main course and a small bowl of ice cream for desert. If I had to highlight what was best, I would say the "Expedition Team of 3". They worked so hard, in such a friendly way to make sure we were informed, knew what was available & shared with us so much knowledge about Norway, Food, Culture & much much more. They spoke fluently in English, German & Norwegion. They were fun and it was like a big happy family event. I could moan about some issues, but all the staff did their best to make you happy. The country is beautiful, even with the limited light hours. I was amazed that if you came up to a road, the local drivers would always stop & let you cross. Shops were not crowded, you never saw any drunks (even at Christmas), no traffic jams, no homeless and Oh - no Northern Lights. Despite information about this ship, they did have two hot tubs at the back of the ship (deck 4). There is no evening entertainment, but they did bring on a pianist on board and although she could play the piano, her singing switched octaves on a regular basis and although she asked us to sing along with her, the words shoe sand was different to everyone else. They have a fitness room on board, but walking is limited ashore, especially on the southern journey back. You can walk around the ship (deck 5), but when you are on the open sea, it is very difficult to walk around the bow end, for fear of being blown along the deck. Read Less
3 Helpful Votes
Sail Date: September 2018
In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full ... Read More
In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) Had a couple of hours layover in Frankfurt. Ate lunch at airport. Sep 02 - FRANKFURT - OSLO * Flew to Oslo, Norway (short flight) * Our arrival was late afternoon. * Transfer from Airport to Hotel - provided by Viking - Private Mercedes Benz Limo. * Joe Christian was our driver. (Exceptional service) * Hotel was excellent. * Due to our arrival in the early evening our visit to Oslo was limited. Sep 03 - OSLO - BERGEN * Breakfast at hotel (Food was delicious, procedure for seating in dining room was chaotic) * Transfer from Hotel to Train Station via included Bus tour of Oslo - (Tour Guide was very good) * Train to Bergen - There was confusion regarding the seating on the train. * (The arrangement for lunch on board was unexpected, but the boxed food was hot and good) * Transfer from Train Station to Hotel did not go well. (Guide was late, unapologetic and very unprepared. * Bus driver and passengers were kept waiting with no explanation from the Guide). * Hotel was excellent. We had dinner in the bar as the dining room was full. Sep 04 - BERGEN * Breakfast at hotel (excellent) * Transfer to from Hotel to Ship via included Bus Tour of Bergen did not go well. * Tour Guide was not organized, very difficult to understand. * We literally drove in circles and passed the same locations two and three times. As a result we were not able to spend sufficient time at the Gamle Bergen Open Air Museum * Tour Guide did not clearly point out the difficulty of negotiating the open air museum to our physically challenged passengers. * This included tour has the potential to be so much better. Sep 05 - BERGEN * Breakfast on Ship * We chose to walk on our own from Ship to Funicular in the morning * Strolled through town back to ship seeing some sites along the way * Set sail in the evening for Lerwick, Shetland Islands (UK) Sep 06 - LERWICK - SHETLAND ISLANDS * We chose to skip the tours and took a shuttle bus from the dock to Downtown Lerwick. * We strolled the streets and enjoyed our visit. Sep 07 - TORSHAVN - FAROE ISLANDS ALTERNATE PORT - KOLLAFJORDUR * Our cruise hit a major snag here. After the Captain docked, he was informed by the port authority that we could not dock there. Apparently the dock was double booked and our ship eventually (after 2 hours of discussions) had to relocate to another port on the island. * After relocating we were finally able to disembark and take a two hour bus tour of the area. OK but nothing to write home about. Captain to be commended for his handling of the situation. * Sad thing was the town of Torshavn lost out on our visit entirely. And some of the tours had to be cancelled. * The alternate port was nothing more than a dock and no village. * Very disappointed that none of us were able to visit Torshavn due to the dispute with the port. Sep 08 - AT SEA Sep 09 - REYKJAVIK, ICELAND * We docked without incident at this port. * Glenn took a bus tour of the city. * Pat went to the Blue Lagoon. Very well done with one exception - we were told to bring a towel with us to the lagoon. However when we arrived at the lagoon we were informed that towels were provided as part of our tour package. * This was the only port of call where some of us encountered rain. Sep 10 - AT SEA Sep 11 - NANORTALIK, GREENLAND (aborted) ALTERNATIVELY - AT SEA * Due to bad weather conditions in the area it was decided to skip this port and continue to Qaqortoq, Greenland. * As a result we had an extra day at sea. * Because we had the time the captain took us through a couple of magnificent fiords on the way. Sep 12 - QAQORTOQ - GREENLAND * We woke up this morning in this charming village community. * We tendered in. * We opted out of any tours and wandered around the village on our own. * Viking did an excellent job of greeting us on shore. * The weather was picture perfect. Sep 13 - AT SEA Sep 14 - L’ANSE AUX MEADOWS, NEWFOUNDLAND (aborted) ALTERNATE PORT - SAINT ANTHONY, NEWFOUNDLAND * Due to dangerous weather conditions in the area we continued to an alternate port, St. Anthony, which proved to be a delightful and very friendly community. * Glenn stayed on board the ship. * I took a tender into town and did a lot of walking, exploring and hiking. * Another picture perfect day for weather. * This port should be on the itinerary Sep 15 - AT SEA Sep 16 - SAGUENAY, QUEBEC, CANADA * The scenery as we left the Seaway and went up the river to Saguenay was beautiful. * We arrived in the morning to great fanfare. Several of the town folk came to the dock to greet us with dancing and music. * Upon arrival we were taken in busses to a very large auditorium for a major theatrical production. Excellent. * The port provided wheel chair and electric cart service for the physically challenged from and to the ship. * The transfer from ship to theater and back to dock was a bit chaotic, but short. * Back on board we freshened up, had lunch and then did some walking along the harbor. * Our ship had the best docking location. * There were three other ships in port at the same time and they all had to tender in. * Crew and Staff were on shore to welcome us back to ship with music and champagne! * Another picture perfect day for weather. Sep 17 - QUEBEC CITY, QUEBEC, CANADA * Pat toured the town on his own including a trip on the funicular and coffee and sandwich at Starbucks. * Glenn took a guided bus tour of the city. Excellent Tour and Tour Guide. * We did not get the ideal docking position but there was a shuttle that transferred us between ship and the city. * We felt that an overnight with an extra day in Quebec City would have been preferred. * Another picture perfect day for weather. Sep 18 - MONTREAL * Arrived in Montreal. Disembarkation went very well. Viking Staff there to help and give directions inside the Terminal. * Short Transfer to Hotel via a large van. * Settled into the Westin hotel and began our explorations on our own. * No included tours here. * We had lunch and dinner at the hotel. * The Hotel and Dining Room was excellent. Sep 19 - MONTREAL - Extended stay * Enjoyed our included breakfast at the Hotel. * We set out on our own and toured the city including a visit to the Bank of Montreal and Notre Dame Basilica. * As suggested by the Hotel concierge we had an excellent lunch at the Portus 360 revolving restaurant with commanding views of the city. * We then continued exploring the city on foot, including a visit to St. Patrick’s Basilica and the Olympic Monument. * We attended the night show AURA at Notre Dame Basilica followed by a delicious dinner back at the hotel. This should be highly recommended to all clients in advance so as to get a seat. Very popular. Reservations should be made well in advance. We purchased our tickets on line from home before the trip. Sep 20 - MONTREAL - PHILADELPHIA - SAN DIEGO * Enjoyed our included breakfast at the Hotel. * After breakfast Pat took one last walk through Montreal Old Town * We had a private included transfer from Hotel to Airport in the afternoon * Flight was late leaving Montreal - no one at the airport kept us informed * Arrived in Philadelphia and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) * Arrived in San Diego late at night and took cab home. The ship - Viking Sea * It is important to note that there was a serious problem on board this ship. Based on our own personal experience and conversations with some of the passengers - there is a noise problem that needs to be addressed. * Our cabin, 4084, was so noisy we could not sleep at night. * We invited engineering into 4084 so they could hear the noise as well and they did. Not at all clear what the cause was but it was intermittent and even occurred when the ship was not moving. It was a very loud booming sound and vibrated one wall in the cabin. * After two nights in that cabin - Viking relocated us to cabin 5026 which was identical to 4084 except without any noise. * The staff was excellent. The public areas were comfortable. * Attention to detail could be better. Example: the tile floor in the World Cafe is chipped and cracked in places and the grouting appears dirty. Food Service & Entertainment * Food on board the ship in the main dining room and the World Cafe was creative and delicious. The food was not often hot and only mildly warm. Warm plates were offered as an alternative to the cold plates under the counters at the buffet. This needs attention and better notice. * For one of the meals in the main Dining Room Glenn had to ask the waiter for a replacement of the main course as the one delivered was barely warm. * Meals were creative, excellent presentation and flavorful. * Eric, the maitre’d, was outstanding. He was attentive and helpful. Prior to the cruise we were not able to get an earlier seating in the Chefs Table and Manfredi’s restaurants. Eric took care of that and we were able to dine earlier. * The Pool Grill provided nice simple options for meals. * The waffles in Mamsen’s were outstanding. * Both Alternative Dining Rooms were excellent. Service excellent and food excellent. * Wintergarden Afternoon Tea very well done. * The Afternoon Brunch in the Wintergarden was outstanding. They did run out of some of the items too soon. * Table 131 in the main Restaurant is a very bad table to sit at. There are glaring fluorescent lights from the kitchen area visible in parts of the dining area. Recommend a modification so the light is not visible to guests. * Entertainment on board was good. Drew, the Cruise Director, was amazing. His ability to sing, play musical instruments and his knowledge of the ports we visited - incredible. Read Less
1 Helpful Vote
Sail Date: July 2018
We did 4 previous Viking cruises. The Into the Midnight Sun last year was outstanding. By that standard, this cruise was very good. The ships staff were excellent. The food and service were very good but not as excellent as the previous ... Read More
We did 4 previous Viking cruises. The Into the Midnight Sun last year was outstanding. By that standard, this cruise was very good. The ships staff were excellent. The food and service were very good but not as excellent as the previous cruise. The train. Trip to Berlin was a bad experience, the train trip was too long in a coach with no air conditioning and no window curtains. The temperature was in the high 30s C. A train trip of this length is too long for a half day in Berlin. Dining at thr. restaurant, Manfredi’s and the world cafe was always superior. The other dining venues was OK. Our cabin PVR 6077 was the exact same as our previous Viking cruise, it’s location was excellent and very handy to the. World cafe, elevators, the laundry and to view scenery and ports. The cabin was large with many nice amenities. We asked for it as we were so happy with the same cabin on our previous cruise. The staff on board the ship were universally excellent, very attentive and always ready to. Help with a smile on their face. The expert speakers who prepared us for each port of call were very informative.Excursions were well planned and mostly well executed excep at Gdańsk where the tour guide was hopelessly disorganized and paid no attention to disabled members of the group, frequently outpacing them or misdirecting the group. We were very impressed with the ships Captain with whom we had several casual encounters. Very skillful as one would expect but very friendly and approachable. Though not part of the Cruise, the air experience with Iceland air was unacceptable. We were mis handled and misinformed by Icelandair staff in Reykjavík, even after a passenger revolt we were compelled to sit on the dirty floor for many hours. Our arrival in Oslo was 7 hours late, we arrived at the Hotel Bristol at 7:40 PM, negating the first day of our pre cruise extension. We had a serious delay on Icelandair on the return flight from Stockholm to uyReykjavik also. Our experience on the included excursion in Gdańsk was marred by a very poor tour guide who repeatedly couldn’t decide which way to walk or what to do about a conflicting city event or a torrential downpour. He paid no heed to the disabled members of our group. Read Less
Sail Date: July 2018
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium ... Read More
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium excursions were excellent. I hope that the ‘included’ excursions improve to the quality that Viking River Cruises has provided for many years. Often these excursions were too short and we drove past sights but couldn’t go in to see and hear the history inside the buildings. On one day we did two different excursions which included a major cathedral. On the first one we drove through the parking lot and on the second one the bus parked and we walked around the cathedral and to the view point but never went inside. On the excursion to North Cape we didn’t even have a tour guide for the hour and a half drive (each way) that we could have received a lot of history of what we were passing and other details that make tours most interesting. I hope this improves. Read Less
Sail Date: May 2018
We like this trip itinerary. Ship was very nice and clean. Every restaurant food was great. Room service was fantastic. We love spa. This is our first ocean cruise with Viking, we did River cruise with Viking before. We ... Read More
We like this trip itinerary. Ship was very nice and clean. Every restaurant food was great. Room service was fantastic. We love spa. This is our first ocean cruise with Viking, we did River cruise with Viking before. We thought this ship is very small, once we arrived at port Viking sun is pretty big size and inside there are everything what we need and everywhere is enough spaces. Excursion of each port event are nice organized for city tour and proper duration for walking tour. Weather was much nicer than what we expected in May, every 8 country we were traveling sunshine and good temperature. Most of the top, we like no casino on ship and no children around. All staffs of ship are very kindness and knowledgeable what should know about their duty. I had bad experience with one of lady at front desk(passenger service desk) otherwise every where every staff are wonderful . We enjoyed very much this "Viking home land" itenaries and we wish stayed more over night at St. Petersburg. Read Less
1 Helpful Vote
Sail Date: March 2018
The journey with Hurtigruten on the MS Finnmarken was the most wonderful I ever made. The norwegian fjords are fantastic and this fresh arctic air makes you stay on the upper deck all day, you get addicted to it. Most comfortable ... Read More
The journey with Hurtigruten on the MS Finnmarken was the most wonderful I ever made. The norwegian fjords are fantastic and this fresh arctic air makes you stay on the upper deck all day, you get addicted to it. Most comfortable thing was the sauna and the two jaccuzis on the rear deck - it is too lovely to sit in the hot tub and see the ship leaving Kristiansund or Tromso or whatever!! LOVELY. The interior in an Art Déco-style is nice and they even had a piano in the salon. Best thing for those, who doesn't want to go outside, is the panorama-salon on deck 8, watching the scenery passing by slowly is the best way to travel. The only thing, that was really bad for me: I am an allergic person and the food i got was ridiculous! For breaktfast they just got me two slices of glutenfree toast, nothing else (for the rest I had to check the buffet - which didn't provide much for me). And dinner (when there was no buffet). was just terrible. Mostly it looked like the leftovers of the lunchbuffet, smashed into the pan with some old beetroot. And always styrofoam chickpeas. Or Potatoesoup with no taste. Considering, that the others got a five star menu and that the chefs are actually professionals the dishes for allergic people were a shame! That was the only complaint, but a major one. Still the journey was so beautiful, that I am gonna do it again next year summer. Read Less
4 Helpful Votes
Sail Date: March 2018
A wonderful way to see the Norwegian coast in comfort. It would be a completely different experience in summer - many people were on their 2nd, 3rd, 4th or 5th trip. It is essential to do the full Bergen to Kirkenes and return voyage to ... Read More
A wonderful way to see the Norwegian coast in comfort. It would be a completely different experience in summer - many people were on their 2nd, 3rd, 4th or 5th trip. It is essential to do the full Bergen to Kirkenes and return voyage to make the best of it. Remember this is not a cruise, it is a working boat stopping frequently. Make sure you are on one of the newer boats and that it has an expedition team. They organise trips, lectures, daily programmes and are generally very helpful. All announcements were in Norwegian, English, German and French. If you leave the intercom on in your cabin you will be told when the Northern Lights are to be seen. Cabins are small and basic, but comfortable. Outside cabin essential. Food is old-fashioned and wholesome, a little heavy on salt, perhaps that comes from centuries of eating salt fish. Plenty of choice at the breakfast and lunch buffets, lots of fish, good soups. Set menu and time for waiter service dinner, 3 courses with no choice but show casing good local products. Alcohol so expensive (wine £10-30 a glass) it is better to stick to the free table water. There are a few activities, films, lectures, story-telling and some notable sights are pointed out. Talks about the next days sights are helpful. Excursions are ridiculously expensive (£100-300), you really must be sure it's something you want to do. We went on a bus trip across the islands which was spectacular with a good guide. At any of the stops of an hour or more you can get off and walk around, the boat is usually moored in the centre of town. Taxis are also available to save time to go to sights in larger towns, e.g. the cathedrals in Tromso and Trondheim. In winter streets are not cleared of snow and ice so boots and care are needed. Crew all helpful and efficient. If booking a package from the UK with flights from local airports beware. The Germania charter flight and transfers from Leeds/Bradford were one of the worst travel experiences. An uncomfortable plane full, of mostly elderly, people who had to stand for far too long at every check-in. At Bergen the luggage took over an hour to arrive (no seats), then at the terminal there were only 2 people to check in 3 buses arriving at the same time. On return we were dropped at Bergen airport 4 hours before the flight and told that check-in would not start for 2 hours, there were 30 seats for 150 people. Fortunately the Hurtigruten rep managed to get check-in open, although it took over an hour to check-in with many people standing all the time. Then at Leeds/Bradford (surely one of the worst airports) escalator to baggage collection not working, and luggage took almost an hour to arrive. When asked why the people on the flight which arrived after ours had collected their luggage and left, the staff said that they had less than 4 hours notice that our flight was arriving and no staff were available to unload. On trying to leave through customs the exit doors/gates repeatedly stuck with people trapped inside. A waiting onlooker said it had been going on all evening. Then a stressful car park experience with no signs to the exit and a gate system which did not recognise our number plate ("because it is not in the centre of the car") or the code on our booking. Read Less

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