3 Helpful Votes
Sail Date: September 2017
We choose this cruise because of the itinerary. Let me start off by saying the ship is beautiful, clean, well kept. The crew from Captain through to cabin steward were amazing. Always looking to please and helping with any problems that ... Read More
We choose this cruise because of the itinerary. Let me start off by saying the ship is beautiful, clean, well kept. The crew from Captain through to cabin steward were amazing. Always looking to please and helping with any problems that may occur. Can't say enough about the crew. Now for the negatives. I am a 75 year old senior citizen as is my travel companion. We are very active individuals and have taken over 20 previous cruises (Princess, Celebrity, Royal Caribbean, and Norwegian plus two river cruise on Avalon ). First of all, when the booklet for the shore excursions was sent to us, we immediately went on line to sign up for the excursions we wanted to take. To our surprise the chosen excursions were already filled. Upon speaking to a Viking Shore Excursion Rep. we were told the shore excursion choices were given to the passengers who had cabins that cost more (then ours) were given priority so by the time it reached us the ones we choose were already filled up. This rule also applies to signing up for the different restaurants on board (Manfredies, cheif's table, etc). This is discrimination pure and simple. Viking advertises on their commercials “Enriching shore Excursion” mmmm if you’re able to secure said excursions……. As far as the onboard activities, trivia once a day at 12:00 noon only on sea days. That's it nothing else unless one wanted to go to a lecture. Surely the cruise director could come up with more fun and stimulating activities throughout the day. Now on to the cruise director. She kept telling us (the passengers) how sick she was all week. Well she was in full form to give us a presentation of her operatic arias (which, I might add, was wonderful). Other then that her appearance was absent all through the voyage, I take it she was in her cabin recuperating from her performance. Perhaps she might want to contact the cruise directors of other lines to get some ideas for stimulating activities to keep passengers interested, instead of sitting around with nothing to do for most of the voyage (on sea days). Of all the cruises we have taken we have never, never been so bored. We have never watched a movie in our stateroom until this voyage. One night they had "The Liar's Club" It was very well attended, that should tell the cruise director something. (Also I might add the trivia was also so well attended there were no seats available). I understand Viking appeals and caters to adult and senior cruisers. Great, but give us more stimulating activities during sea days, we may be a little slower of step but we're not dead. Read Less
20 Helpful Votes
Sail Date: March 2015
This trip on the Finnmarken was a re-run of a similar cruise we had made several years ago on the M/S Lofoten. Onboard entertainment was limited mainly to port lectures but as we had travelled this way previously and also matured in age ... Read More
This trip on the Finnmarken was a re-run of a similar cruise we had made several years ago on the M/S Lofoten. Onboard entertainment was limited mainly to port lectures but as we had travelled this way previously and also matured in age we were happy to relax with a book or watch the scenery drift by. The cabin on Deck 3 (N4) was larger than many others on the higher decks as the outside decks reduced the length of the cabin. It was on the same deck as the shore gangplank and one deck up to the dining room. The food was acceptable and the staff very helpful. When you have to join a queue to thank your waiter at the end of the trip you have some idea of how attentive the staff were. This is not a cruise ship but a working ship that makes several stops up and down the coast. Some port calls are long enough to go ashore and although we only did one excursion (ice hotel) we did go ashore whenever possible and enjoyed the local scenery. We were well aware what to expect from this trip and and overall enjoyed the experience. Sadly we made the mistake of taking the transfer package, London/Bergen /ship at £660 for the two of us. Checking the Norwegian Air Shuttle web site against our tickets we discovered that the top airfare on those dates meant the coach element of this package was going to be very expensive to make up the difference. The figures went even further adrift we discovered that transfer coach tickets, port to airport, were being sold onboard at £15 each sector. On our return I took this up with Hurtigruten, supported by a copy of the airline quote from their web site. The answer I received back the company was that they work on a contract price. This is now history, the deal is done and Hurtigruten have their money. I was not convinced by their response and would suggest to anyone contemplating this deal to do your homework first. Taxi cost less than £30 to the port, this plus the airfare would still been cheaper than the package price. Read Less

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