225 Bergen Senior Cruise Reviews

embarkation/disembarkation very coordinated, cabin` immaculately clean and spacious with nice view, dining--good food, entertainment and activities--=very educational and interesting,ports and shore excursion--good info e.g. weather and ... Read More
embarkation/disembarkation very coordinated, cabin` immaculately clean and spacious with nice view, dining--good food, entertainment and activities--=very educational and interesting,ports and shore excursion--good info e.g. weather and etc. ship--nice and clean, overall service is excellent.Of all the cruise ships I have been, Viking is the best in the world.This is just our second cruise with Viking and me and my husband really, really like it.We had a voucher worth $200, on which we were not able to use it the last time, so I told my husband that we need to book another trip with this cruise ship.We also like the way the flight is scheduled with Viking, staff meeting us at the airport directing us to the bus that will bring us to the port.The staff are very friendly, helpful and accommodating.Viking is also very good at sending us brochures and informing us about the promos.Me and my husband is looking forward for many, many more cruises with Viking. Read Less
Sail Date May 2017
The three best things about this cruise for me were the staff, the onboard facilities and the furnishing and fittings of the ship. But there was nothing that was less than excellent. The staff bent over backwards to make sure our ... Read More
The three best things about this cruise for me were the staff, the onboard facilities and the furnishing and fittings of the ship. But there was nothing that was less than excellent. The staff bent over backwards to make sure our holiday experience was as good as possible - nothing was ever too much trouble. Best of all was our lovely cabin steward Ayu. The staff were friendly, smiling and helpful. The Nordic sauna and swimming pools (one outdoor) were lovely and everything was immaculate, not a speck of dirt or dust anywhere. Meals were wonderful as well, with a huge choice of dishes, always including some local specialities. The excursions were well organized, enjoyable and informative. There was a wide variety of entertainment onboard as well, including a splendid professional pianist. I'd do this trip again without hesitation. I have tried hard to think of something but there was nothing I could possibly criticize. Even the haircut I had onboard was exceptional! Thank you, Viking, for a wonderful two weeks. Read Less
Sail Date April 2017
This cruise was recommended by German friends we met in China! The embarkation went as planned. We were greeted by very cheerful staff and conducted to our cabin. A self tour around the ship made us feel very comfortable. The ... Read More
This cruise was recommended by German friends we met in China! The embarkation went as planned. We were greeted by very cheerful staff and conducted to our cabin. A self tour around the ship made us feel very comfortable. The initial safety drill and following daily information briefings kept us very well informed of the days' activities. We enjoyed watching the activity on the dock whenever the ship arrived in port. The days when an excursion was available were very well organised. The excursions available catered for a range of abilities and interests. The local guides on those we took were always helpful, friendly and knowledgeable. At first we thought our later evening dining time would be difficult but we soon became accustomed to the time and it was pleasantly enjoyable. Being from Australia where snow is not common, we were overjoyed to have one snowing day - in Alesund. We had come prepared for cold so that was no problem, especially as the ship was toasty warm. Our highlights were to see the North Cape in brilliant sunshine, blue sky and sparkling snow and then to stand out on deck at night, marvelling at the spectacle of the Northern Lights. Read Less
Sail Date April 2017
We chose this cruise as part of a eight-day tour of Norway. We enjoyed every minute of the cruise. The ship was well maintained and had been recently updated. Our cabin on Deck 5 was larger than expected, and the staff was very helpful. ... Read More
We chose this cruise as part of a eight-day tour of Norway. We enjoyed every minute of the cruise. The ship was well maintained and had been recently updated. Our cabin on Deck 5 was larger than expected, and the staff was very helpful. The breakfasts were outstanding -- a large buffet each morning. Several dining options for lunch and dinner. The panoramic view from the upper deck was great for seeing the coastline. Plenty of opportunities to take photos. Enjoyed visiting Alesund along the way. Boarding was made efficient by excellent staff. Although we were told not to expect a typical cruise line since the Nordkapp is a working boat, we found it to be clean, comfortable and better organized that many cruise lines we have used in the past. Enjoyed meeting other couples visiting Norway for the first time. Very relaxing and stress free. Would highly recommend to anyone visiting Norway. Read Less
Sail Date March 2017
I heard of this trip through a friend who had taken and recommended that I take it. I had been to Iceland a few years back and loved it. I wanted to see the Northern Lights as I didn't get to see them in Iceland. We were able to ... Read More
I heard of this trip through a friend who had taken and recommended that I take it. I had been to Iceland a few years back and loved it. I wanted to see the Northern Lights as I didn't get to see them in Iceland. We were able to experience spectacular Norwegian scenery and choose from the many excursion offered. Although there was no entertainment on board, Hurtigruten did keep us entertained with having a fisherman come on board, with his catch of the day....red crab. He explained to us where it was caught, why it was so expensive and who was the biggest supplier. Also, when we crossed the Arctic circle, Neptune the God of the Sea came aboard and baptized us. So much fun. The food was great, plated meals in the evening. All of the foods were local as they were able to get fresh food as we stopped at many of the ports along our way. Read Less
Sail Date March 2017
This cruise was suggested to me by my friend who is a travel agent. In Bergen we embarked the ship. Boarding was OK, but when we got to the room - it was disaster! (There had been a problem with perhaps a broken pipe or something, the ... Read More
This cruise was suggested to me by my friend who is a travel agent. In Bergen we embarked the ship. Boarding was OK, but when we got to the room - it was disaster! (There had been a problem with perhaps a broken pipe or something, the floor was saturated - there were towels and mats all saturated. So, we did not get that room. (You would have thought that the booking reception would have been informed). However, a lovely Swedish lady came to our aid. She was just lovely. She took us to the other side of the ship (not port side) and we were so glad that she did that. The noise on portside was loud, particularly when docking and loading and then on leaving at each port. However, at each port there was unloading and loading of cargo and people. This shipping company has to walk a fine line between pleasing passengers and being a vital link to the communities that are far from major cities. At night we would see tiny villages dotted along the coast. Hugging the shorelines as it is usually fishing that keeps these communities economically above water. It isn't New York. There is no other trade or anything else that could be done in some of these areas along the water line. Very little land. Although you would see the very rare farming areas. This shipping company does a wonderful work and is extremely vital to keep these villages alive and supplied. I praise them for their work. It is not a good thing to work in the extreme cold and water and rain/snow and wind. It is not pleasant. However, without this shipping line - life would come to a very quick and sticky end. So, with that in mind, ((to those that grumble about this shipping line) - this is NOT the Queen Mary 2 ship. It is not meant to be. I believe the company that owns this line should be supported and recognised for trying to please the passengers and the communities, the companies that rely on this shipping line - and of course the staff they employ. What a wonderful staff of people. They are out to please you. Even the Captain signed books and certificates, etc. (Might I say what a dashing gentleman he is!). Then there was Anna (the Swedish lady) who is in charge of the passenger's welfare (accommodation etc). She is a star. Always time for helping, always pleasant, There are the shop staff who are wonderful too. The restaurant staff (the meals were excellent), the mechanical engineers, the loaders, the staff supporting others. All just wonderful. No - we did not see the Northern lights (although there was a very faint hint of a run one evening just before we were to disembark). This was disappointing to my travel agent friend, but not particularly to me as I lived in Northern B.C. Canada and saw the lights every winter. Some seasons more beautiful then others. Just before closing my comment, I wish to say to people who intend to go on this ship. Remember it is not a cruise line. It is a passenger ship. Entirely different. So, if you want to sit back and not move a muscle or lie in the sun on the deck or be waited on hand and foot try Queen Mary 2! However, if you seek an adventure and are interested in Norway and the Fjords and small villages - this is the ship for you. Please support the villages that you may visit. Buy their goods. At least show some interest in their talents. They are all trying to make a living from tourism. They are very welcoming, warm and generous. Yes, I would go again, just to see all again what I saw the first time. Thank you to the Nordlys Hurtigruten. Read Less
Sail Date February 2017
My wife reluctantly agreed to this cruise. She worries about sea sickness and hates being cold! No problem. Apart from one night which was slightly rough for about 3 hours, the rest of the trip was virtually like a mill pond. Apart from ... Read More
My wife reluctantly agreed to this cruise. She worries about sea sickness and hates being cold! No problem. Apart from one night which was slightly rough for about 3 hours, the rest of the trip was virtually like a mill pond. Apart from being out on deck, the ship was warm enough for shirt sleeves and the cabin heating controls worked extremely well. We booked the inclusive package with Hurtigruten, which included flights from Gatwick to Bergen. The charter airline "Germania", was spot on both ways and although they don't operate a scheduled flight from the UK, if they should do so in the future, Easy Jet beware! We choose a mini suite, on the "Richard With", which was well worth the extra money. This included a wine/water package for one person, which we found perfectly adequate. The alternative was to buy a bottle of wine, the cheapest being approx.,£45. We did buy some in port for use in the cabin, which was a lot cheaper. Yes, these are commercial ships, but the passenger accommodation and food was just like any other cruise. Plenty of variation, especially fish. My only complaint was that the hot food, could have been hotter. The staff were very accommodating and helpful. There is no entertainment, but we knew this before we went. My wife by the 4th day said she had never felt so relaxed! Just sitting in the observation lounge watching the spectacular scenery go by, was very therapeutic. We saw the northern lights 3 times (which is why I wanted to do this cruise) and although they were not as spectacular as you see in some photos, (they are the best) they were well worth the trip. Apart from walking around the port towns en route, we only did the Ice Hotel and dog sleigh excursion. Unfortunately, due the lack of heavy snow, they ice hotel was not built, but there was snow and the dog sledge ride was a wonderful experience. Overall a marvellous trip. Stunning scenery, good accommodation and food, and I would recommend it to anyone! Read Less
Sail Date November 2016
We love the service, the food, and the ship. The crew are just very effective, very courteous and very pleasant. Martha, the Services Manager is excellent. She is so helpful. Food was great. All the cooks, service folks and the ... Read More
We love the service, the food, and the ship. The crew are just very effective, very courteous and very pleasant. Martha, the Services Manager is excellent. She is so helpful. Food was great. All the cooks, service folks and the managers are very accommodating. We had a great time. The shows were great, very entertaining. The program manager, Aarean, is great. Port Talk is very helpful. He was doing a great job. Internet was slow. Need some improvement. The included excursion could have a little more "substance". The ship, Viking Star, is beautiful, state of the art. We enjoyed the pool, the sauna, the steam room very much. The Nordic room was too cold for us. The room was spacious. Bath room is very roomy and very clean. Mohumad kept the room and the bath room very clean. He was doing a great job. Overall, we love it. We have booked 2017 already. Read Less
Sail Date October 2016
WE cruised the Norwegian fjords a few years ago in late November in ice and snow with the Norwegian company - Hurtigruten and enjoyed it so much we planned another visit! This time we chose the Autumnal season. Not quite as stunning as ... Read More
WE cruised the Norwegian fjords a few years ago in late November in ice and snow with the Norwegian company - Hurtigruten and enjoyed it so much we planned another visit! This time we chose the Autumnal season. Not quite as stunning as the winter season but still deserving the title The Most Beautiful Cruise in the World. A photographers paradise. Marvellous light and skies. Nordnorge was very comfortable - albeit one of the lifts was out of order the entire trip. The Expedition and Information Team were simply brilliant - delightful people and always on the go and smiling, although their job must be tiring. Excellent tours and trips at various ports and destinations. Ah - yes - don't miss the Crossing the Arctic Circle Ceremony on deck. Comfortable beds in the small cabins. (This is not a large liner). Restaurant excellent. Only one niggle - the coffee and tea making machines are simply ghastly. Costa or Starbucks need to get in there. Great holiday! Read Less
Sail Date September 2016
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very ... Read More
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very attentive. We had excellent cabin attendants. Dining was very good, especially the World dining buffet. Great variety of food and excellent preparation. We were disappointed that we could not book the Pre City - Oslo. Apparently space was very limited so if you didn't book it when the cruise was first offered there was no chance to get in on it. We missed one or two of our port stops because of a severe storm. We were actually in a port, not able to dock and found out that they wanted to get ahead of the storm so decided to pull out. Well we sailed right into the storm and had about 4-8 hours of very very rough seas. Found it interesting there were no overhead announcements of what the passengers should do to remain safe. People were in dining rooms and service continued with dishes/glasses flying off the tables. Quite a few passengers we spoke to thought safety of the passengers was not handled well. The ports/excursions we did get to take were very enjoyable and well organized. We may try an ocean cruise again but only in the Mediterranean region. We have always enjoyed your river cruises. Read Less
Sail Date September 2016
I am certain there are many reviews of the Hurtigruten cruise from Bergen to Kirkenes - I will try to provide some more details than I have read online and to give some advice I could have used while traveling. First things first - ... Read More
I am certain there are many reviews of the Hurtigruten cruise from Bergen to Kirkenes - I will try to provide some more details than I have read online and to give some advice I could have used while traveling. First things first - this is an exceptional experience, due to the scenery, the graciousness of the Norwegian people an the staff on board as well as the ease of traveling into some distant regions in comfort. Second - and for some of you this may be important - this is different from other cruises you may have taken on more traditional cruise lines such as I and my wife had taken on Oceania and Regent. If you need the luxury and the larger suites - absolutely need - that these lines offer Hurtigruten will disappoint you. The food and the staff are first class; the suites tiny less than half in size what experienced on Oceania and Regent; there is a very small gym and no entertainment. The open areas are quite large and accommodative of groups, stretching out and otherwise spending little time in your cabin - after all, at it’s heart, the ship is a ferry and there are passengers getting on and off for shorter trips along the way. Third - while the crew and many of the passengers speak English, a significant majority of passengers are Norwegian and German with a majority German. This is not an issue - just a heads up. Some details. • Food - excellent, truly and are picky, my wife’s hobby is cooking and she does not eat red meat. The breakfast buffet is huge - no custom omelets, but everything else - lunch was most usually another large buffet and dinner was a fixed menu, with made for my wife and another traveling companion who did not eat red meat and if you love fish, tell them you do not eat meat. Beer and wine are extra, the wine selection is limited and I would avoid the wine package, you will do better buying wine and beer night by night. If you like beer, try the local lager that translates into Polar Bear. A good deal of the cuisine was modernized Norwegian - cod, what they call stockfish, Arctic char, salmon, reindeer and so on, lots of root vegetables prepared in a superior way to what we see back in the States, Desserts are limited excellent and the Norwegians take cream seriously! One caution - you need to reserve a time, you cannot do it online, and if you are traveling with other people you must make sure you reserve your table with them. It is not a perfect system - they should let you do this online - and we ended up eating at 8:30, later than we would have preferred but it was the only time available to be able to be seated with our friends and even then three other people sat with us. Not a big deal, just a heads up. • Billing - make sure you register your credit card in reception to make sure all your expenses can be paid for with your room key card, from tours to Diet Coke, this greatly simplifies things. When you settle up, if you of not need your kronor you can pay part of your bill in kronor and the rest by credit card - but you have to do this the evening before you leave the ship. • Expense - Norway is a shockingly expensive country if you have not bothered to read about the country before this review. And this cruise is not cheap - but you get what you pay for. After a day or two a small bag of potato chips costing thee bucks and a beet costing twelve is something you do not care about. If you are on a tight budget you can easily avoid extra expenses, especially if you do not drink alcohol. That said, despite your budget, you will miss too much if you do not take tours in certain places, and you will waste money if you take tours you should not, and I will discuss these in a minute. • Staff - the staff is excellent service staff with typical Scandinavian reserve. They are also professionals paid by Norwegian standards - other cruise lines have day to day staff from many countries dominated by poverty and, to our taste, are almost too deferential. The staff on the Hurtigruten could easily be your neighbor or son in law and we found this to be a very pleasant surprise. That said, they do follow their own rules - if you are in your room when the housekeeper comes by, the best you will do is fresh towels, he or she will not come back to do your room. When you are the last to be sitting in the dining room, they will not hesitate to ask you to move to one of the common rooms so the staff can prepare for the next day’s work - and so on. • Line up eating times with people you are traveling with • Rooms - the rooms are beyond small - a large person has to squeeze between the end of the bed and the wall. The bed is quite comfortable. The bathroom is also very, very small, the shower fast and furious - a great shower with no shortage of water as hot as you want it to be. There is a flat panel and satellite TV with a few English language channels, including one or two news channels depending on where you are. Do not plan on spending time in your room, other than for sleep and a nap. And if you save money by getting a cabin without a porthole - they are not large but did let in light - well, good luck to you. • WiFi - the ship has by far the best WiFi - actually the whole country does - and it is very cheap, roughly five or six bucks a day. If you have an international data plan, you will discover Norway’s telecom company has placed cell towers along the fjords and more than half the time we were cruising I could get a signal on my phone and with my own AT&T data plan. • Common areas - there are several common, open areas to relax, look outside hang with groups. A lounge with day food next to the dining room; a larger lounge on the seventh desk with more food and lots of seating; a bar in the front of the chip with dozens and dozens of chairs and tables, a fake fireplace and great views as it is in the front of the shop and glass all around. On one of the decks in the rear of the ship there are portable deck chairs and there is standing room in the front of the ship on deck five, a great place to take in the most spectacular scenery I have ever seen and I have been very lucky to be able to travel to many parts of the US and the world. • Excursions - there are yours available at most stops, and are typically brief as the ship works on a ferry’s schedule. What I write is based on our experiences and those of others we traveled with. Before specifics, be aware, the city tours are, for the most part, unnecessary if you have a tour book or there is a decent discussion online, such as sites in Tromse or Trondheim. And some of the tours or experiences you would normally avoid as they seem to “corny” or “touristy” are actually worth it. So please, read online reviews. The Viking feast - total kitsch, but worth it. Crab Safari - excellent, fun, great guide/fisherman, by far the best crab we have ever eaten, one hour out of the water, and my wife is the crab queen of Baltimore! The River Safari was a hoot and worthwhile. The Sami tour was also worth it but disappointing insofar as there was virtually o discussion of the current life of the Sami - and if you are not interested in indigenous peoples an cultures, you should take a pass. The best tour was the Nordpak tour - a great guide, incredible views, you will never get further north on Continental Europe, our favorite by far. The Russian border your had thumbs up because of the tour of the underground shelter used during the war, a thumbs down because the only thing at the border are order guards. As I wrote earlier, the city tours are hardly worth the expenses • Special experiences - If you sleep through Troll Fjord you missed the whole point of visiting this far side of the world, we did it at night and I will never forget being ten meters away from the side walls of a fjord in the dead of night, just spectacular. Crossing the Arctic Circle (you get a free certificate!). The Nordpak tour was worth the whole trip; eating the special apple pastry prepared on our last night outdoors in the late evening was another highlight (of course there was a charge for this); and overall the impact of the Gulfstream changes your view of the Arctic. Farming in mid-September 250 miles north of the Arctic Circle and on the Nordpak tour you are in a place that never gets below ten degrees Fahrenheit, forty miles inland it can get forty below. • Not so special experiences - the aforementioned city tours and the cities themselves - Alendsun, Tromse and Trondheim are nice, with great coffee and pastries, and some nice shops, but if you have traveled there is nothing that will make you say “wow!”. And please check times - in Trondheim everything but the cathedral was closed until 11:00, the ship was there for but three hours and leaving at noon. Kirkenes is an industrial city destroyed during the war with absolutely nothing to do on your own in the city. We stayed, and did the crab safari, if you do not want to one of the tours, be prepared to move on right after you dock. • Activities - on board there are virtually no activities - there is a sauna, two hot tubs on our ship, both shut down waiting for inspection, and that is about it. • Good coffee - do not laugh, my wife and I get nervous before cruising, what if we do not like the coffee? On board the coffee is more than adequate. • Beauty - there is constant beauty you never tire of - every hour of every day. And a sense of wonder that the sun is shining, you are wearing a light sweater and your 300 miles north of the Arctic Circle - this is mid-September. • Bergen to Kirkenes is enough time for most of us - a six day or so journey - many passengers were doing the round trio, I am glad we did not as the ship stops in places we had already visited. • Northern lights - due to the time of year and cloud cover we never did see the Northern lights. You can download an app to help you predict when you might get a shot at seeing the if you stay up past your bed time! Read Less
Sail Date September 2016
A dream came true. One of the best holiday experiences. Exillent service and food onboard. Ship is overall clean and in good condition. Panorama salon is nice to be in during bad weather and evenings. There is a very nice and friendly ... Read More
A dream came true. One of the best holiday experiences. Exillent service and food onboard. Ship is overall clean and in good condition. Panorama salon is nice to be in during bad weather and evenings. There is a very nice and friendly atmosphere on board. Breathtaking views as you sail by. We were on two excursions by rib boats, Saltströmen and crabfishing, both worth to go on. Trondheim and Tromsö is nice to go ashore. In Trondheim you should visit the cathedral with a guide provided. In Tromsö is a very nice Arctic museum and a modern church. Unfortunately we were not able to attend a concert but think there is a fantastic acoustic in the church. We saw whales and northern light although not so strong. A special praise to the restaurant. Nice table settings, excellent service and fantastic food, 2 kg:s + in one week!! Would have appreciated some evening entertainment, live music etc. Don't wait, go NOW. Read Less
Sail Date August 2016
The very best of everything with the most efficient service and varied menu of any cruise we've taken including viking river cruise. Perfect amount of passengers at 300, kind and attentive staff, free coffee, soft drinks, bottled ... Read More
The very best of everything with the most efficient service and varied menu of any cruise we've taken including viking river cruise. Perfect amount of passengers at 300, kind and attentive staff, free coffee, soft drinks, bottled water, wine and beer with dinner. The most attentive escorts at the different ports even movies and tv series in the cabin tv for down time. Heavenly beds and pillows. Fabulous food. Even the smorgasbord had an outstanding array from sea food appetizers, a different soup and individually made pasta every night, fabulous ice cream and gelotti including sugar free desserts. PERFECT ARRANGEMENTS TO MEET OUR PLANE AND ESCORT US TO AND FROM SHIP WITH SPECIAL ATTENTION TO HAVING OUR LUGGAGE WHERE IT BELONGED Our air connections got us in late and they had dinner and horsdoerves in our room waiting with a bottle of wine. ONE WORD TO SUM UP FABULOUS THEY THOUGHT OF EVERYTHING Read Less
Sail Date August 2016
The boarding process went very well. A bit of a hassle checking in baggage due to two ships boarding and departing at the same time. Delay for baggage check in and safety briefing was less than 15 minutes. The cabins are as advertised in ... Read More
The boarding process went very well. A bit of a hassle checking in baggage due to two ships boarding and departing at the same time. Delay for baggage check in and safety briefing was less than 15 minutes. The cabins are as advertised in the brochures, not typical big cruise ship cabins. We found our cabin (610) to be very comfortable with a large closet for hanging clothes with 8 hangers, a spacious 7 shelf floor to ceiling closet for folded items with a safe, a long up high shelf over the bed, and night stands on both sides of the bed. The bath was larger than expected and well appointed with two shelves under the sink and two shelves in the shower area. Note that like most Scandinavian hotels/cruise ships the Spitsbergen does not furnish wash cloths so bring your own if desired. The typical pull out clothes line is available in the bath. The bed was large and comfortable with separate duvets and two pillows on each side. Breakfasts were buffet style with an variety of dishes both hot and cold including typical US and British breakfast items, fish, fruit, cheese, juice, coffee, tea, and at least a half dozen breads and rolls. Lunch was also buffet style with a large varied choice of hot items, a daily soup, cold meats, sea foods, fruits, breads, cheeses, coffee, tea, and outstanding cakes and other deserts. Dinner was a three course affair with unique dishes served each night usually sea food. Tap water is available at all meals at no cost if requested. A good selection of wines are available a bit on the expensive but not out of line with shore based restaurants in Norway. Excursions are varied in length and quality governed in great part by the ships schedule. The Bodo Aviation museum, not mentioned in the ships literature is highly recommended for anyone with an interest. Onboard briefings are informative and interesting. Deck eight activities are nice when the weather cooperates. This is definitely a scenery cruise so don't expect nightly entertainment. Disembarkation went very well even in the rain with plenty assistance from the Cruise director and staff. Without exception Shipboard personnel were pleasant, friendly and fun to talk to. Expect wind, rain, and cold on a totally different cruise and you will not be disappointed. In our opinion the six outside cabins forward on deck six are the best onboard the ship for comfort, location and convenience. The fitness center appeared to be worthwhile for those interested. Never saw it in use on this trip tho. Read Less
Sail Date August 2016
This was my third hurtigruten voyage, others being finnmarken and midnatsol. I had a very noisy cabin which i complained about. I could see other empty cabins on the same deck on more than one occasion. Why wasn't i moved? I was free ... Read More
This was my third hurtigruten voyage, others being finnmarken and midnatsol. I had a very noisy cabin which i complained about. I could see other empty cabins on the same deck on more than one occasion. Why wasn't i moved? I was free wine by the restaurant manager on account of my lousy cabin which i declined. I made a request whilst on board. I repeated the request asking another member of the crew but still got no response. I then spoke to the hotel manager who agreed that what i was requesting was perfectly reasonable and not too difficult. I was not granted the request and no reason was given during the voyage. This was very poor customer service. I had asked for my mealtime to be changed and had to ask twice, i did not feel like asking a third time. This was eventually granted! I asked the tour leader covering reception if she could please do my online check in for my flight as there was no online access on board for passengers. Although it would have been outside of her remit she looked totally disinterested and i ended up later, asking another member of the reception team who was happy to oblige. The scenery as always is excellent, the shop on board was very good. After that it was all downhill! The food in the restaurant varied from okay to very average. Food on the ferries dfds and fjordline was fantastic compared to what was on offer here. Food on my previous voyages was excellent. Overall very poor customer service and a bad experience and have not been compensated for this. Read Less
Sail Date August 2016
Zuiderdam I sailed from Bergen to NYC.Sailing through Hermine the captain made the correct call missing Nova Scotia and head for NYC. I enjoyed the city for a full day.Hop on hop off for$64.00 with ferry. It appeared as though they are ... Read More
Zuiderdam I sailed from Bergen to NYC.Sailing through Hermine the captain made the correct call missing Nova Scotia and head for NYC. I enjoyed the city for a full day.Hop on hop off for$64.00 with ferry. It appeared as though they are short staffed rarely extra staff was called in when it got super busy.I was disappointed in finding out the ship had no self serve laundry.$30.00 abag or $110.00 unlimited.Very hard working staff and friendly. I was surprised to hear the ship ran out of 4 or 5 different beers.The onboard entertainment could be better and a longer show to boot.The milk cartons were the worse you had to punch a straw through the top, good luck trying to open it to pour.I suggested to the cruise line to offer extended days in certain ports.1 day in Reykavik was not enough I hate to rush to see as much as I can.They decided to fix some area on the lido area interrupting seating.I feel the whole needs reconfigurating.not enough seating at prime time.The casual smart dining menu is similar a lot if the times.So if you want to sit for an hour and a half or two it,s up to you.I also don't know why they only offer happy hour in just 2 locals.I heard they are going to dry dock the ship in the near future. Read Less
Sail Date August 2016
It had the itinerary we wanted and we were looking for a smaller cruise ship. We have toured a good portion of Europe, but we wanted to tour the Scandinavian countries, so this was the tour we chose. It completely filled all the needs ... Read More
It had the itinerary we wanted and we were looking for a smaller cruise ship. We have toured a good portion of Europe, but we wanted to tour the Scandinavian countries, so this was the tour we chose. It completely filled all the needs that were important to us. The dining experiences were fabulous and the food was incredible. The fitness center was more than adequate and made you feel less guilty about eating all that wonderful food!! It was our first experience on a small cruise ship and we are definitely planning on doing another trip on a small ship again. They have everything a big cruise ship offers, but a lot less people and much easier time learning to navigate the ship. The relaxing areas were so comfortable and offered more than adequate space for reading, playing games or just watching as we sailed on the water. One of the most unique and very needed feature were the washers and dryers available on all decks to do laundry along with built-in ironing boards and irons and all for free!! Who could ask for more!!!! Read Less
Sail Date August 2016
The Viking Star has a very well thought out design that is thoroughly cruiser friendly. I was impressed with the attention to detail in every part of the ship. For me, it was best crew that I have ever experienced. The entire crew from ... Read More
The Viking Star has a very well thought out design that is thoroughly cruiser friendly. I was impressed with the attention to detail in every part of the ship. For me, it was best crew that I have ever experienced. The entire crew from the Captain down were all personable, and without exception smiled and greeted you whenever you encountered them on deck, in the hallways or in the dining areas. I was impressed! The were there to serve you. Our cabin attendants were excellent, taking care of us with seamless service when we were away from the cabin, and engaging us in the hall to make sure we had everything we needed. We dined mostly in the buffet as that is our style, rather than opting for a long dinner. The food was better than Oceania which is our 'watermark' for cruise food. The daily buffet included a very good variety, with shrimp, crab legs, sushi and different specials for each day that included the wine or beer of your choice. And, of course great deserts as well. The Italian specialty restaurant was superb. My wife got a steak that was melt in your mouth tender. The Veal Marsala was also very good. Entertainment was good. They had a group of young entertainers on board that were high energy and performed a good variety of shows and songs. Some of the 'one night only' folks they brought on board, I did not care for. Shore excursions were all very good but some were pretty pricey considering the cost of the cruise. I think Viking could take a lesson from Regent in that area. The cruise tour guides, with a couple of exceptions, were good and went out of their way to be of service to the group. Very easy embarkation...no wait whatsoever. Disembarking a little slow, but not objectionable. There are four 'guest computers' on board and the Wi-Fi is free but it is very slow. It would be nice if service could be sped up. Very few children on board and those I saw were very well behaved. Read Less
Sail Date August 2016
Our first ocean cruise was a delightful experience. The ship was new and the service impeccable. The staff was extremely friendly and accommodating. We hadn't previously visited the ports on this cruise. The shore excursions were ... Read More
Our first ocean cruise was a delightful experience. The ship was new and the service impeccable. The staff was extremely friendly and accommodating. We hadn't previously visited the ports on this cruise. The shore excursions were well planned and interesting. The guides were very knowledgeable and professional. We took over 1,000 pictures. The dining facilities were first rate. We enjoyed the variety of food. The staff were extremely attentive. The local wines were a treat to experience. Cruise Director Heather Clancy was fantastic. She conducted the Port Talks which gave insight to the upcoming excursions. She also performed a one-woman show in the ship theater. We had excellent weather except for Bergen, which is to be expected, and used our umbrellas there only. We would definitely try another ocean cruise with Viking, although we do prefer river cruises because the ports are closer and you get to spend more time in ports.. Read Less
Sail Date July 2016
All in all, the cruise on Viking Sea was the best cruise we have ever had. The ship itself was very spacious with lots of room everywhere and arm chairs in every corner. The standard of the furniture and fittings on the ship was of a ... Read More
All in all, the cruise on Viking Sea was the best cruise we have ever had. The ship itself was very spacious with lots of room everywhere and arm chairs in every corner. The standard of the furniture and fittings on the ship was of a very high quality and considerable thought had obviously been given to even the smallest detail. Very pleasing details were that there was no casino, no hordes of photographers through whom we had to negotiate to get on board, no screaming children (passengers under 16 were not allowed), music was always live and varied from classical to pop. The staff on board were friendly and ready to talk and made no attempt to avoid passengers. On arrival at Bergen airport there were Viking staff everywhere to guide you as there were at the cruise terminal when disembarking. The on board entertainment was in a different league to the entertainment we had endured on other cruise lines. Previously we had regarded the on board entertainment as the worst feature of all cruises but on Viking Sea it was of West End standard. The computer generated back drops in the theatre had to be seen to be believed. The food was all of a very high standard, Unlike on most cruise ships, where the food, although good as obviously mass catering, on this ship it was cooked to order as in a normal restaurant – and it showed. The pre-cruise information was a real cut above that provided by other cruise lines consisting of a booklet in the name of the passenger giving all the details of the cruise ane the flights to and from the ports of embarkation and disembarkation. Our passports were not, as on all other cruises, taken away from us on embarkatio Read Less
Sail Date July 2016
Wanted to see Scandinavia. We enjoyed the cruise, and really liked the size of the ship. The additional tours we took were very enjoyable except for Germany/Berlin. Would have preferred more time in Amsterdam or Helsinki. We have ... Read More
Wanted to see Scandinavia. We enjoyed the cruise, and really liked the size of the ship. The additional tours we took were very enjoyable except for Germany/Berlin. Would have preferred more time in Amsterdam or Helsinki. We have traveled with Viking and are looking forward to our ocean and river cruises we have booked for next year. The rooms and service were very nice. The restaurants were nice, but we didn't enjoy The Chef's Table as much as the other dining venues. The food was very good, but we felt rushed at The Chef's Table; it wasn't a very relaxing experience. The ship as I said was very nicely sized - we do not do the "monster" cruises. It was also very clean and all the staff was very attentive. Our most enjoyable shore excursions were Gdansk, Amsterdam, Stavanger, and Helsinki. We did a number of additional tours and found them all worth the extra we paid, except for Berlin. Read Less
Sail Date July 2016
This was our 5th cruise which we choose because of the port stops and also as we thought the size of the ship was just perfect. The ship was beautiful all staterooms were a decent size and had a balcony. The dining rooms were great and we ... Read More
This was our 5th cruise which we choose because of the port stops and also as we thought the size of the ship was just perfect. The ship was beautiful all staterooms were a decent size and had a balcony. The dining rooms were great and we enjoyed The Chef's Table and Manfreddi's speciality restaurants. Evening entertainment was very good as where the guest speakers. We could not fault the service, the staff were friendly and welcoming, nothing was too much trouble. We took advantage of the 24 hr room service available on several occasions. It was great to have a full sized laundry available on each deck with 3 washing machines and dryers and ironing facilities. We did the extension from Oslo to Bergen with the train journey which was good and took a mixture of included tours and optional tours in all ports. All the tours were good and I could't fault the tour guides. I would love to do another Viking Ocean cruise depending on the itinerary and the region. We live in New Zealand and the travel distance is huge so ideally we would love something a little closer to home. Read Less
Sail Date July 2016
We chose the cruise because of the Viking reputation. We were not disappointed. The ship is lovely , very sleek and clean. Common areas are beautiful and immaculate. Rooms were comfortable and large compared to other cruises we have ... Read More
We chose the cruise because of the Viking reputation. We were not disappointed. The ship is lovely , very sleek and clean. Common areas are beautiful and immaculate. Rooms were comfortable and large compared to other cruises we have taken. The closet is large, however there are only 3 drawers. The staff was fabulous. Each going out of their way to help you in any way they can. The free wine and beer is a nice perk, however it is very generic, you get no choices of wines other than white or red. It is of decent quality but don't expect a wide selection. The entertainment is probably lacking the most, but we booked because of the itinerary not the entertainment. They tout free wifi. Which is nice, however it is not fast and in some ports non existent . They have a bank of four computers to share amongst the passengers. Our favorite ports were, all the Norway ports, Gdansk, Poland, Tallinn, Estonia, Stockholm, Sweden. Viking states that you have two days in Stockholm, however it is really 1 day. As we had a 6:35am flight on Sunday which meant our vacating our cabin at 3:00am in order to get to the airport on time. Which had we known ahead of time, we would maybe scheduled another day there on our own. Read Less
Sail Date July 2016
My wife and I have sailed with Viking on many river cruises and were curious about the new ocean service. During our Viking Homelands cruise we were, overall, very impressed. The food was outstanding. The staff made us feel at home. It ... Read More
My wife and I have sailed with Viking on many river cruises and were curious about the new ocean service. During our Viking Homelands cruise we were, overall, very impressed. The food was outstanding. The staff made us feel at home. It was delightful, with two exceptions. First, we selected a stateroom aft on Deck 6 right under the open air dining area on Deck 7 aft of the World Cafe. Every evening the crew would move the tables and chairs forward to the World Cafe bulkhead. Every morning between 4:30 and 5:30 they would relocate them around the open area--not by picking them up and placing them down, but by pushing them around the deck. This created an annoying racket. Asking Reception and the Maitre d' to delay re-positioning the tables/chairs, or instructing the wait staff to lift them and place them quietly on the deck got us intermittent relief. We recommend future guests book passage in stateroom amidships on Deck 5 for an uninterrupted sleep. Second, Viking offers shore excursions for a fee. If you want to guarantee a place on an excursion before embarking, you have to pay for it with a credit card. You cannot use ship board credits, until you board the ship. Its an easy fix to pay for the excursion before boarding, cancel on board, and substitute credits for payments.. It is, however, annoying. Otherwise, it was an incredible cruise aboard a fabulous ship. One last note. We prefer to travel independently and didn't take excursions that cost extra except in St. Petersburg--the ballet and the Russian Museum. The included tours, mostly windshield tours of the port towns, were OK, but with planning you can easily see the worthwhile sights for a fraction of the cost. Read Less
Sail Date July 2016
We were impressed with Viking from our River cruise and decided to try their new Ocean cruise. We liked the small ship with only 930 passengers compared to those jumbo ocean liners. Amenities on the ship were more than adequate, ... Read More
We were impressed with Viking from our River cruise and decided to try their new Ocean cruise. We liked the small ship with only 930 passengers compared to those jumbo ocean liners. Amenities on the ship were more than adequate, especially at an age when mega pools, water slides and climbing walls are a thing of the past. Our cabin was exactly the same as the river cruise with a veranda that we now consider a must. Our room steward was always there when needed and invisible when not. Buffet meals were carried and very good. Service in the restaurants was excellent but unlike the river cruise, the wait staff shifted around so we did not have the same servers every time we ate. We had just one port were tenders were required which also was good. The itinerary included 11 stops and only one full day at sea. As with the river cruise, the included excursions were well organized and interesting. Most of the stops required bussing into the city. But all were on time and comfortable. The service on board was as good as the Viking service on the river cruise. Some of the added excursions were excellent, especially the two day " Ultimate" St. Petersburg tour which was enough to have us wanting to return someday. Of course like any cruise one day in some of these cities is never enough. One small issue was the lack of a bursar so that with so many currencies we were forced to use euros in places that did not take credit cards and suffer poor conversion rates. We extended our stay in Stockholm and would highly recommend it to avoid the confusion and some early disembarking times. The service from getting off the ship, to the added city tour to hotel check in and final transport to the airport was exceptional as was the service when we arrived the first day in Bergen, Norway. The other travelers were similar in age and from a number of English speaking countries. The toughest were late teens traveling with parents and grandparents. Not much there for youngsters. Overall we would definitely consider another cruise with Viking. Read Less
Sail Date July 2016

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