247 Bergen Senior Cruise Reviews

We had done a Viking River Cruise and wanted to try the ocean cruise and see the Northern Lights. The ship was outstanding; the decor was very nice and not overdone. There were plenty of activities for all. The ports in Norway were all ... Read More
We had done a Viking River Cruise and wanted to try the ocean cruise and see the Northern Lights. The ship was outstanding; the decor was very nice and not overdone. There were plenty of activities for all. The ports in Norway were all very interesting especially Tromso, Alta, and Stavanger. In Tromso, the visit to the Planetarium was exceptional; the movies of teh Northern Lights and the description of the science behind them was exceptional. The food choices and quality in all the restaurants were excellent. The sandwiches in the Pool Grill were outstanding. All employees were cheerful, competent, and friendly. Ann at "The restaurant" was a superb hostess. Roman and Ogi were assistant waiters, but outperformed several of the more experienced waiters. They should be seriously considered for promotion. The service in all areas of the ship were outstanding; people were very helpful, courteous, and fun. Our cabin steward Madi was excellent. He was unobtrusive, but very efficient and friendly. Terrance Murtagh's lectures were the highlight of our onboard experience. He was extremely knowledgeable and informative. I got some good pictures of the Northern Lights as a result of his suggestions. We plan to do another Viking Ocean cruise. We were disappointed that we missed the port call in Bodo Norway because there was something there that we wanted to visit. We respected the Captain's emphasis on safety and appreciate him avoiding the dangerous weather in Bodo. Read Less
Sail Date January 2020
This is our first trip with Hurtigruten ( Bergen - Kirkenes - Bergen) 1. Kirkenes - Bergen - Many ports skipped during return trip due to bad weather. 2. Very comfortable cabin. 3. My wish for every dinner is fulfilled. 4. ... Read More
This is our first trip with Hurtigruten ( Bergen - Kirkenes - Bergen) 1. Kirkenes - Bergen - Many ports skipped during return trip due to bad weather. 2. Very comfortable cabin. 3. My wish for every dinner is fulfilled. 4. Breakfast could be improved (Eg: additional Asian cuisine on board) 5. Very friendly and knowledgable personnel on board. 6. Expensive excursions (could be improved with price). ( Eg: Husky rides done not as described in book !!! ) 7. Northern light not sighted during entire trip due to bad weather. But Hurtigruten promised a FOC trip ( 7D Bergen - Kirkenes or 6D Kirkenes - Bergen) 8. On board entertainment could be improved by adding more physical activities like games, birthday parties, bingo, etc. 9. Drink and food price could be lowered due to duty tax free. ( 0,75 Liter wine is minimum 50€ Per bottle ; 0,6Lbeer is 12€; Read Less
Sail Date December 2019
My woman and I had an excellent cruise in summer 2017 with MS Midnatsol to Norway's fjords, so we wanted to make another cruise to see the northern lights in Norway. It was sometimes adventurous and challenging, because the weather ... Read More
My woman and I had an excellent cruise in summer 2017 with MS Midnatsol to Norway's fjords, so we wanted to make another cruise to see the northern lights in Norway. It was sometimes adventurous and challenging, because the weather was more stormy than in many years before. So the agenda of some days had again to be scheduled. My compliments to our tourist guide and the hotel manager who cooperated very well and proved to be very skilful to convince us that an alteration was reasonable. Big storm force and heavy sea are undeniable arguments. Nevertheless we experienced a fine and unforgettable journey. To see the winter landscape around the Norwegian fjords is a monumental event. We also were well-informed when northern lights appeared. It's a good feeling to make such a cruise with an always reliable and polite staff. I have no criticism concerning the ship, our outside cabin, the dining and the service. The dining was opulent, and we enjoyed to have many choices. We had as much activities as we wanted, for we had the opportunity to listen to interesting presentations. We were fully pleased by the service of the staff, for example dirty bed clothes in the cabin were immediately changed. We like to read books and prefer them for our entertainment. So we often read in the panorama room. When we needed more books we found interesting fiction books in the Trollfjord library room. I only regret that some shore excursions and shore leaves were not possible. I think this is a fine cruise for adults, but not suitable for little children and not for people who want to have a cruise trip with much entertainment. Read Less
Sail Date December 2019
We chose this cruise to see the northern lights and to experience the winter darkness and both of these expectations were fully met. The views were wonderful, particularly when we sailed into the Trollfiord. The atmosphere was relaxed and ... Read More
We chose this cruise to see the northern lights and to experience the winter darkness and both of these expectations were fully met. The views were wonderful, particularly when we sailed into the Trollfiord. The atmosphere was relaxed and food good, although we struggled with the buffet lunch and breakfast - not easy to find a table and food not hot. There was plenty of seating in the lounge areas and many talks to go to. Although it would have been nice to have someone playing the piano occasionally. The cabin was as expected although we struggled with hanging space, especially for coats. The beds were comfortable and the pull down bed surprisingly easy to use. We were near the back of the ship on deck 5 (cabin 587) and suffered considerable from engine noise and vibration. This caused disturbed nights as the whole cabin shook whenever we were entering and leaving the ports - which can be 4 or 5 times a night. The excursions were well organised although we were very confused beforehand as to which trips were available for our sailing date. I think we will have to go back in the summer though to see some of the views as with only an hour or even less of daylight I think we missed quite a bit. Drinks were very expensive - as we expected - but it would have been nice to have complimentary tea and coffee available in the lounge areas other than after dinner. Overall a very interesting cruise which was quite different from our previous cruise experiences. Read Less
Sail Date November 2019
We have cruised on many ocean cruises with other cruise lines. Having done River Cruises with Viking we decided to try their ocean cruises. We had been to all the countries on the Middle Ages Route except Portugal and Spain. The price of ... Read More
We have cruised on many ocean cruises with other cruise lines. Having done River Cruises with Viking we decided to try their ocean cruises. We had been to all the countries on the Middle Ages Route except Portugal and Spain. The price of the cruise was good, the itinerary was interesting and included several ports we had never been into, love Viking services, so seemed a good fit. It was excellent just as Viking always is. Luxury cruising for people our age who are interested in learning more about history, art, and culture. No children, 18 years or above to sail on Viking. No loud music, casinos, or people trying to sale you something. Just a peaceful, classic environment of people our age and like interests. Every night there was classical music performers in the common areas. The bars were wonderful and my husband attended a gin tasting which was very impressive. We did not attend a lot of after dinner shows but the ones we attended were very good not your run of the mill like on most cruise lines. Read Less
Sail Date October 2019
Our first ocean cruise on Viking. The small ship had an incredible friendly crew. The entertainment was great. The classical duo in the atrium lounge playing viola and cello wereour favorites. So many dinning choices, Manfredi was our ... Read More
Our first ocean cruise on Viking. The small ship had an incredible friendly crew. The entertainment was great. The classical duo in the atrium lounge playing viola and cello wereour favorites. So many dinning choices, Manfredi was our favorite. The cabin stewardsPutu and Mark were always there for us and our special requests. We became great friendswith the bartenders Rico and Rodge , very entertaining with their magic tricks. The serversalways attentive and helpful. Boarding the ship was easy as our baggage arrived at the cabin just as we did. Disembarkation seemed to be some kind of magic as we and ourbaggage were escorted to our assign bus in minutes. The choice of shore tours was huge,although, walking with a cane the easy tours were limited. As I said the crew was friendlyaccept the cruise director who said he spoke to everyone but didn't. That was made up for by the rest of the crew. Even the maintenance crews would give you a smile and good morning. All in all the most enjoyable cruise! Read Less
Sail Date September 2019
Great cruise line. Awesome ship and service. One of the best designed ships we have ever been on. Wraparound Promenade deck. Thermal spa outfitted with more different treatment areas (whirlpools, snow room, dry sauna, steam room, etc). ... Read More
Great cruise line. Awesome ship and service. One of the best designed ships we have ever been on. Wraparound Promenade deck. Thermal spa outfitted with more different treatment areas (whirlpools, snow room, dry sauna, steam room, etc). Great fitness room. Most rooms between the common areas on decks 1-2-7-8 limiting how many stairs to traverse to get between rooms and common areas. Ship had no feeling of crowding anywhere. Common services desks designed to address client needs. Ship was largely digital meaning that many things could be accomplished through television set in the stateroom. Service was exemplary in every way. Wait times throughout the ship were short or non-existent. Service was highly anticipatory. All administrative activities including embarkation and debarkation, as well as port visits were professionally and efficiently handled. Very good food, using fresh, high quality ingredients. Food was well prepared and tasty. Special requests were handled by the culinary staff with aplomb. World Cafe had most items of the Restaurant + some additional surprises. Mamsen's deli was okay, but the Pool Grill was outstanding. Both Manfredi's and Chef's Table were very good. Could have offered more traditional desserts. On-board activities, while not lacking, could have been more robust. Afternoon tea was great featuring more than 12 types of tea. Enrichment lectures were good also and were recorded for later viewing in the staterooms. No casino or bingo which was a plus. Read Less
Sail Date September 2019
We enjoyed the 2017 cruise on the Viking Sea so much, we just had to do it again. Second time around was more enjoyable than the first. After all the previous In the Wake of the Vikings was our first cruise. Now we know what to do and ... Read More
We enjoyed the 2017 cruise on the Viking Sea so much, we just had to do it again. Second time around was more enjoyable than the first. After all the previous In the Wake of the Vikings was our first cruise. Now we know what to do and what to expect. Maybe someday we will try a third time! The Viking Sun was great and we certainly appreciated our free suite upgrade. The staff in our favorite eating spot, the World Cafe, was superb and they responded perfectly to our teasing. They were always willing to go the extra mile to make us more comfortable, such as moving us quickly from the only available table back to our favorite table when it suddenly opened up. As always, we tried to fill our time with the fun and enlightening excursions so we fell into bed after dinner. The best part of that was Viking doesn't mind if you do what you want to do even if it means missing some of the wonderful entertainment and activities they offer. When the weather prevented us from seeing the Shetland Islands (Lerwick), the captain substituted a fantastic cruise through Prince Christian Sound (Greenland) with its fjords and glaciers. This proved to be a high point of the whole cruise even though Lerwick was one of the reasons for repeating this cruise (now this is on our list for a future cruise!). Viking ships feel just like home to us; we couldn't be more comfortable. We are already planning our next Viking cruises! Read Less
Sail Date September 2019
Numb, as in unbelievable, Numb as in over whelming, Numb as in booked another cruise with Viking for next year. We had seen the TV documentary "Mighty Ships" showcasing the "Viking Sky" and a week later were booked ... Read More
Numb, as in unbelievable, Numb as in over whelming, Numb as in booked another cruise with Viking for next year. We had seen the TV documentary "Mighty Ships" showcasing the "Viking Sky" and a week later were booked for our cruise on the "Sea", I had Viking do all our bookings for our transportation to Oslo, as well as our Oslo and Bergen extensions. We were not disappointed, as everything went well, with ground transportation, the 2 hotels we stayed in, as well as the train trip between Oslo and Bergen. I beloved they saved us about $4,000 Cdn, (for 2 people) as I booked the airfare using a dummy account, and was well satisfied with the outcome, and that didn't include booking hotels or train trip. Upon our arrival at the cruise terminal, we were informed we would leave Bergen a day early (disappointed) and miss the Shetland and Faroe Islands (disappointed), but would have two extra ports in Iceland (Wow), due to stormy seas as the remainder of Hurricane Dorian hit the area. A few other changes were made due to rough seas, but Viking and the Captain made the changes ahead of time, allowing replacements and relocations so our cruise wasn't days at seas. This allowed us to cross the Arctic Circle, and spend extra time in Iceland, a place we might have never returned to, as well attended to the safety of the ship and passengers / crew aboard. I have mobility issues and use a walker. The tours we took, were OK for our limits, as we were allowed to wander at our own speed and were given a time and place to meet, which we adhered to. Getting on and off the ship was a breeze, except at Quebec City. I knew, as Viking stipulates in their "FAQ" area, you are responsible for getting yourself off and on without crew assistance, but at Quebec City no wanted to take my walker on or off, and it was a long stand waiting while the walker sat on the pier. The boarding ramp also in Quebec City was not handicap friendly due to the small steps (my ability of using steps, not the port or ship or anyone else's ability). All other ports, crew couldn't have been nicer or more obliging getting the walker on and off, and assisting on ramps and tenders. The ship was beautiful, simple lines but very elegant. We had so much space and a good choice of areas to sit, depending the mood and what we wanted to see or the hear the music provided by the onboard musicians. The "Living Room" was divided into smaller sitting rooms (about 8 to 10 seats), each with art work, a multitude of reading material, ornaments on tables and shelves and thro-blankets and cushions giving a very warm and at home feeling. The food overall, was very good, sometimes things weren't great or what we expected but that's standard wherever you go or even at home. The "Restaurant" had wonderful choices, with standard fare on the left side of the menu and seasonal / regional choices on the right side. We mostly ate from the right side, and enjoyed what we ordered. Service was professional, and the odd time things did get dis-jointed, but we always got what we wanted, and if something was forgotten, it was there in seconds. We never left hungry. "World Cafe" had a nice choice of foods, and they would prepare to order. We only had lunch there, as we preferred the "Restaurant" where portions are controlled, as we always filled our plates way to much, and hate to waste food. "Manfretti's" was wonderful, especially the rib-eye steak, but learned we can order or split portions if we choose. We were very pleased we could have 4 dinners there. We had one dinner at the "Chef's Table", which was Asian and wonderful, but we choose not to return for the Mexican themed dinner. At both specialty restaurants, the servers explained the menu to us in great detail, as well as the wines we ordered. We paid for the "Silver Spirits" package which included upgraded wines at meals, and any alcohol or soft drinks on board. The jury is still out, whether we would get it again. I kept of tally of what we ordered, and we broke even. The upgraded wines aren't a big deal for us, and we are not big drinkers, but ordered a few specialty drinks we wouldn't of had if we were paying for each drink. However, it was nice knowing you wouldn't get a large bill at the end. The crew were "amazing" and everyone on board made our holiday special, from their hellos in the hallways or greeting us by name in the food and bar service areas. They remembered our likes or dislikes or could predict whether we were having 2 black coffees or 2 Absolute and tonic. High Points: 1) no children 2) no up-selling 3) included internet (worked well most of the time) 4) no photography or photographers in your face 5) treated like responsible adults (not to many party people on board) 6) no pushing future cruises, it was made known you could book on ship (which we did because we wanted to, not because of pressure) There is much more to tell, bu the highlight was, Viking did us well, and we look forward to our next cruise in June 2020. Read Less
Sail Date September 2019
Only supposed to be 1 night at sea but due to weather we had 2 consecutive days and could not go outside. Ship could not visit Gdańsk. Been with Viking river cruises before And delighted with professionalism of the staff. Visited ... Read More
Only supposed to be 1 night at sea but due to weather we had 2 consecutive days and could not go outside. Ship could not visit Gdańsk. Been with Viking river cruises before And delighted with professionalism of the staff. Visited places we wanted Togo Outstanding staff and food with a variety of restaurants to choose from. Our favourite was the world cafe. No rigid seating in any restaurant and plenty of tables for two.the drinks flowed at dinner and lunch too. Beautiful floating palaces. The evening entertainment was of a high standard and varied.matthew singing during the evening in the explorer lounge was excellent too. The enhancement programme was rather high brow for our tastes, however. Excursions were well arranged with no queuing to get on and off. Included excursions were orientation tours of each city. There was a large variety of additional excursions but we considered these expensive and only did ones in St Petersburg. Viking is an outstanding company but you do need to be aware that customers are predominantly Americans. Read Less
Sail Date September 2019
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip ... Read More
This was our first cruise. We wanted to see Norway without frenetic travelling. It suited a couple who like the quieter things in life. It didn’t fail to please. Lectures and points of interest calls made for an interesting trip aboard a ship with helpful, friendly staff. Accommodation was in clean, adequate cabins and there was plenty of really delicious food. The itinerary was amazing. The Norwegian coast is truly beautiful. The northbound trip allowed daytime trips to Trondheim, Tromsø and the North Cape, while an extra day spent in Bergen allowed us to take in the sights there too. All longer stops can be enjoyed as excursions or as we did, using local sources or just a map! Hurtigruten operate a well-oiled machine. Clear information was forwarded prior to the trip. Transfers were included, including the optional extra day in Bergen. It allowed us to take a truly relaxing break. The polar outside cabin pretty well always faced shore, northbound, though in fjords, cabin side did not matter. The ship offered a fairly smooth trip. The highlights - late night sail into the Trollfjord, the breathtaking North Cape and a glimpse of the northern lights. Read Less
Sail Date September 2019
Desire to visit the Northern Europe countries. We have visited many parts of the world but never the Northern Europe area. Being older the cruise was an excellent way to travel. Do not have to constantly pack and repack your belonging ... Read More
Desire to visit the Northern Europe countries. We have visited many parts of the world but never the Northern Europe area. Being older the cruise was an excellent way to travel. Do not have to constantly pack and repack your belonging as you move from site to site. The excursions at each of the ports gave you the opportunity to see many different sites. The local guides were very good and gave you all kinds of local information. The service on the ship was outstanding. Variation of food was very good and the multiple restaurants gave you the opportunity to choose what you wanted to eat. Only problem encountered was the airplane return trip. United Airlines had a 5 hour delay at the Amsterdam airport switch that was handled extremely poorly. It will be a long time before I ever choose to fly with United Airlines. All other services and problems were handled very well by Viking Read Less
Sail Date August 2019
We wanted to start with an ocean cruise that brought us to countries we had not been too before. Norway was amazing and the stops we made along the start of this trip were truly memorable.We did do some of the "optional" tours ... Read More
We wanted to start with an ocean cruise that brought us to countries we had not been too before. Norway was amazing and the stops we made along the start of this trip were truly memorable.We did do some of the "optional" tours along the way and some of the "included" tours were also quite good! The restaurant experiences (food, seating, service, etc) were quite an experience, as everyone seemed to want two help and be a part of our experience! The Fitness Center was perfect, never too crowded and my wife's facial and both our massages were among the best ever! Our room was very comfortable and the staff (Clark and Ameline) were great as far as extra water, coffee, etc. Enjoyed the Explorers Lounge as it was close to our room and got us out and relaxing a bit! There was only one thing that I would not do again...the Malmouse Castle was boring (Baron ?) and we unfortunately had a couple from New York, who seemed to know more than the "Baron" and constantly interrupted his long-winded description of the "castle". The soup was not that great and the organic beer was less than enjoyable! Now, overall, this experience did nothing to dampen the great time we had as we enjoyed everything else on our trip and have booked the Ageatic Cruise for next year and have no qualms about going and enjoying! Thank you! Read Less
Sail Date August 2019
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. ... Read More
We have cruised many other cruise lines and were looking forward to this one because Viking was supposed to be a cut above, etc. It is not and we won't book another ocean cruise with them again. Food was average. Not much variety. Service both dining and cabin was great. We had booked an Explorer Suite in the aft portion. The Infinity Pool on the 7th deck sprung a leak with the seal breaking overflowing on two separate occasions. First time they said they fixed it but then it happened again a few days later. We were told management would be contacting us. We heard nothing. Very disappointed in the lack of communication and caring. The cabin-couch only allowed for two people to sit. Chairs were hard to sit on-no cushioning. Overall, a very uncomfortable, unrelaxing cabin for the $$ spent! Entertainment sparse and poor and at later times. The shore excursions were nothing outstanding. Regular like you'd find offered by other cruise lines. Too bad because we really wanted to like Viking. Lack of caring doesn't do much for future booking on their ships. We're sticking with Holland America and Celebrity! Read Less
Sail Date August 2019
This was our first cruise ever and our expectations were modest. We enjoyed the entire experience, from our no hassle transfer from the Bergen airport on. Viking provided for our every comfort, even on the excursions: bottled water, ... Read More
This was our first cruise ever and our expectations were modest. We enjoyed the entire experience, from our no hassle transfer from the Bergen airport on. Viking provided for our every comfort, even on the excursions: bottled water, snacks, and umbrellas--which you are likely to need in the British Isles. We signed up for nearly all of the inclusive tours and added an optional tour most days. Although we enjoyed them all, if we had to do it over again I would book fewer tours in order to give ourselves a little more leisure to kick around the port towns. Favorite excursions included Cawdor Castle (Invergordon), Beaumaris (Holyhead), and Bodium Castle (Dover). Next time I might also book the silver spirits package because we liked to gather with new friends in the Explorer lounge before dinner. We enjoyed the entertainment there and the excellent service. TIP: It took us a while to figure out that we could do sushi in the World Cafe and then go elsewhere to dine if we chose. We particularly liked the regional themed meals at The Restaurant, though we often ate at the World Cafe since our friends preferred dining there. No problem as the World Cafe always had splendid selections at every meal. BTW, it was often windy and chilly on the excursions, so popping into the WC for the soup of the day and a glass of wine was always something to look forward to. Oh, and gelato! Toward of the end of the cruise we discovered the pool grill specials. Fabulous food, but the dining area is understandably not as comfy as the other restaurants. The launderettes are a little tricky to operate. Don't be shy about asking other guests for tips. Also, be prepared to "wait in line." Some of the guests are not very gracious about queuing up for the washers and dryers either, but that certainly isn't Viking's fault. There were many activities we never actually took advantage of, but I'll make a point to get to some of them on our next cruise. Yup, we've booked another and can hardly wait. Read Less
Sail Date August 2019
We chose to go with Viking based the recommendations from friends. We are not typically cruiseship people; however, the limited number of passengers (900) appealed to us. We were not disappointed. The Viking Sun is a floating ... Read More
We chose to go with Viking based the recommendations from friends. We are not typically cruiseship people; however, the limited number of passengers (900) appealed to us. We were not disappointed. The Viking Sun is a floating masterpiece of design and function. We booked a Penthouse Veranda Suite on Deck 6. I would book the same type of room on a lower level as the rough seas one whole day made it difficult to maneuver in the room. We had exceptional housekeepers. Both women were friendly and helpful for the entire experience. No need to twist a towel into an animal shape. The bar on the bow of the ship on the 7th Floor was wonderful. The view was always peaceful. The service was exceptional. We would also say that prices for alcoholic drinks were more than reasonable. We heard many people talking about other cruise lines and their exorbitant prices for drinks. We ate most of our meals in the buffet. The food was delicious, creative, gourmet worthy. We enjoyed having so many choices at each meal. We ate twice at Manifred's which was excellent. We dined once at the Chef's Table. We think that the space should feature a specific cuisine and not the "strange" combination of items that we experienced one evening. As for the excursions, I would concur with other Viking passengers: some of the excursions were merely large tour buses driving around congested streets. One glaring problem is that the excursions are NOT handicap accessible. There are no accommodations for getting off the ship and into a tour bus or van. In one instance, a gentleman in a wheelchair was lifted into the bus by the guide as NO Viking personnel were on hand to help him on or off the bus. The disembarkation ramps or steps were sometimes difficult for able bodied passengers. In addition, there are some very long treks from the ship to ground transportation. All of this information should be clear to people before they book the cruise. We felt that the paid excursions offered a much better experience than the included ones. With the price of a Viking cruise, we had hoped that some of the included excursions would be more interesting. We did not partake of any of the entertainment venues. We did listen to the guitar player in the upper level bar. We were bored out of our minds by the 10th day with his limited repertoire. We listened to the two-piece ensemble and were not impressed. We also did not use the spa or the "outdoor" pool. Well, no one used the outdoor pool; however, we did have 2 days of good weather and an open ceiling. We were surprised by the limited shopping on the ship, especially the Nordic store. I never saw anyone in the jewelry store except for our one day at sea. As for the library, that is a humorous label for the collection of books on the ship. Don't expect to find anything in a logical order by title, author or genre. Transportation to and from the airports was handled brilliantly on both ends. We will most likely do another Viking cruise in the near future. We truly had an elegant time in a casual atmosphere. Read Less
Sail Date August 2019
This was our first cruise experience and we definitely feel we made the best choice with Viking. We couldn’t identify one thing about our cruise (and pre and post land tours) that wasn’t top rate. Every detail was perfect from the ... Read More
This was our first cruise experience and we definitely feel we made the best choice with Viking. We couldn’t identify one thing about our cruise (and pre and post land tours) that wasn’t top rate. Every detail was perfect from the service, transfers, food, cabin and amenities. We were met at the airport by our Viking contact and taken immediately to our hotel in Oslo for a two day tour. We were then escorted on our train connection to Bergen to board the ship. After the cruise we stayed in London for a five day tour focusing on the life of Winston Churchill, which was great. Our hotel was centrally located and we were able to wash to all the sites in London- we even were able to check out the Brexit demonstrations. There were so many comfortable spaces on the ship, it felt like we were on our own personal cruise. There was never a line for any of the restaurants, the service was excellent and very friendly and personal- and the food was delicious and beautifully prepared. We enjoyed a variety of entertainment venues as well as taking advantage of the gym and spa- one of the best massages I’ve ever had. Every staff member on the ship from the top down was friendly and professional- many of the waiters knew our names from the first day. We enjoyed the included shore excursions in every port. There was plenty of time to explore on your own as well. We were so impressed that have already booked two more Viking cruises! Read Less
Sail Date August 2019
We have cruised with Viking many times and have enjoyed them all very much. The staff takes such good care of you and the fact that you can unpack in your cabin. The food was to die for. There were so many different foods available that ... Read More
We have cruised with Viking many times and have enjoyed them all very much. The staff takes such good care of you and the fact that you can unpack in your cabin. The food was to die for. There were so many different foods available that you did not have trouble finding something that you enjoyed. It was very interesting to see this part of the country. It did rain in Bergen as we flew in from Amsterdam but the buses picked us up at the airport under a covered area and off we went. We enjoyed the Shetland Islands even though they are virtually treeless but the people were so friendly. It was great to tour parts of Scotland and Ireland and taste their history. We extended our stay in London for four days and really enjoyed the 65-75 degree weather and sunshine. We had packed our rain gear just in case of rain and it was not needed at all. The only problem we had was the Brexit demonstration that occurred on the weekend we were in London. It really made a mess of bus transportation. Overall, our trip was excellent. Read Less
Sail Date August 2019
The service on the ship was of the highest order. The cabin was very nice and had lots of room for for a two week cruise. While fancy dining is not our highest priority we did find the other choices for meals were more than adequate for ... Read More
The service on the ship was of the highest order. The cabin was very nice and had lots of room for for a two week cruise. While fancy dining is not our highest priority we did find the other choices for meals were more than adequate for our tastes. We really enjoyed the magician, he was top notch. The other entertainment was of professional quality. There were more than enough activities to choose from. You could not do everything available. We enjoyed the variety of excursions available and were able to get on all the ones we wanted except one, but the alternate excursion was very nice. I am amazed at the level of service of all the employees on the ship and the booking office. Our only complaint was we paid the extra $50 to call the plane reservation service to negotiate the plane flight from Phoenix to Bergen. They were not very accommodating and wound up with plane delays and changing flight plans 3 times during our flight because we were delayed taking off from Phoenix due to bad weather in Newark, our first connection. Yes, the delay was weather caused but our wish was to fly direct to London first not Newark. The delay caused us to be without our luggage for 6 days. The guest service did preform a miracle to retrieve the bags when we had lost the luggage tags. We are not big on cruises, but for people who like this sort of thing I would definitely recommend Viking for their over all great service from start to finish. Read Less
Sail Date August 2019
My wife and I have cruised many times in the past. we usually cruise with some friends who decided that we all should cruise the Baltic for our annual cruise in 2019. They chose Viking Ocean cruises, due in no small part to the excellent ... Read More
My wife and I have cruised many times in the past. we usually cruise with some friends who decided that we all should cruise the Baltic for our annual cruise in 2019. They chose Viking Ocean cruises, due in no small part to the excellent reputation of which they had read and the fact that what could be better than to take a Scandinavian ship to cruise the Baltic. At the outset, we were shocked to find that the entire cruise needed to be paid at least one year before the cruise. That has never been our experience in sailing with multiple lines and future patrons need to be aware of this requirement. The ship is beautiful.The public rooms are wonderful especially the Explorer Lounge. Our cabin was quite roomy and the bathrooms excellent. special kudos for a lovely shower without having to step over a tub.I found the heated floors in the bathroom to be a nice touch. The spa area is spectacular and if going to a spa with virtually everything-hot tub, small therapy pool, sauna and ice room is your thing, this is your ship The company touts its multiple channels of communication available to those who are scheduled, but that is primarily limited to receiving one way announcements from them, done well, but not to any dialogue or getting personal support for questions which arise and may not be answered in their stock announcements.Poor communication seems to be common on these cruises. For example,special meals opportunities, lobster tail and steak, special buffets, at the grill were never announced well and one learned to look for these each day by dropping by the grill itself or asking of the crew in a restaurant or bar. The ships plan is good but when the special meals take place in the grill area there is inadequate seating for the number of cruisers wishing to partake in the meal. The seating in the cinema is wholly inadequate for the number of passengers. Quite a few performances occurred with many passengers standing in the back to observe the show. The back two side areas were totally inadequate both for seeing the show and hearing it.The need to get to the venue 30 minutes before shows began was difficult for those of us who tended to to eat dinner at about 7 to 7:30. I was quite disappointed to discover that we did not receive services comparable to what we had received ion either Oceania or Azamara in spite of the fact that the per night per person cost to sail with Viking was considerably more than either of the other two. My concern with the cabin service is that when I wished ice, I had to go to housekeeping, when I wished lime I had to go to room service and when I wished to change my complimentary liquor and the amount of tonic I needed to speak to the drink steward.This in my view is rather poor considering the price of the cruise and the plaudits from other cruisers. Viking offers one free shore excursion at each port.The walking tours we took, 4, were excellent, but those in a bus were not worth the time spent at all. I was quite disappointed in the meals in the Restaurant ,in the Chef's special restaurant both times and at Manfredi both times. To be fair, one night the prime rib served at the restaurant was amongst the best I have ever had. The waffle at the Explorer Lounge was exceptional. On at least 4 occasions the cookies offered with the buffet were stale. the wines with meals were acceptable if unremarkable. One could upgrade wine selection and liquor for an extra daily per person charge. The speakers/lectures seemed excellent, for those we could make, but we missed the largest number as they were scheduled during dinner hour or just prior to dinner hour. Getting on, on the day of sailing from Bergen, and off the ship in Stockholm, with our luggage, were superbly handled even though we left the ship at 6 am to make our plane. Read Less
Sail Date August 2019
This was the best cruise we have ever been on! Our first experience with Viking was a horrible river cruise. We were very hesitant to go on another Viking cruise. However, this Viking ocean cruise was the best cruise ever! We have already ... Read More
This was the best cruise we have ever been on! Our first experience with Viking was a horrible river cruise. We were very hesitant to go on another Viking cruise. However, this Viking ocean cruise was the best cruise ever! We have already signed up for another one in 2020!! The ship was always spotless even with all the rain we encountered, every crew member was always extremely courteous and professional, the food was exceptional and wait staff were highly trained, every organizational skill was flawless from the docking procedures, evacuation drill, getting passengers to shore excursions, or even daily announcements. The Explorer desk people were very helpful and professional no matter what our inquiries were about. We had 2 days before the cruise, arranged by Viking. The arrangements were wonderful. A very enjoyable hotel, location, and accommodations. We can not say enough positive things about this Viking Jupiter and all of its crew! We are excited for our next Viking cruise in 2020! Read Less
Sail Date August 2019
Everything (ship amenities, food, shore excursions, service people, entrainment) on the Viking Jupitor was absolutely great and wonderful. The biggest concern I had going on this cruise was eating the food as I am gluten free. The was ... Read More
Everything (ship amenities, food, shore excursions, service people, entrainment) on the Viking Jupitor was absolutely great and wonderful. The biggest concern I had going on this cruise was eating the food as I am gluten free. The was all labeled and I did not have a problem feeling ill. The restaurant supervisor was excellent and went out of his way to make sure I was happy with the food. On the second day at dinner, I asked if they had gluten free brownies and sure enough couple of days later, i had gluten free brownies with ice cream for desert. On the shore excursion tours, the tour guides were very knowledgeable and provided excellent tours. Having the wireless earphones was great. You didn't have to crowd around the tour guide to hear. You could hear the tour guide 20 feet away. Heather Clancy was an excellent cruise director and Javier Rodriguez did a great job telling us about the shore excursions. We liked the ports of Norway the best, then Stockholm. St Petersburg was good, but is was so crowed with tourists. We really liked the St Petersburg Ballet. Great wonderful cruise. Read Less
Sail Date August 2019
We celebrated our 45th and wanted the best for this event. Great cabin and fabulous cabin stewards. The entertainers were awesome, especially Matthew. Bartenders were total service and personable, especially Carlos and CJay. ... Read More
We celebrated our 45th and wanted the best for this event. Great cabin and fabulous cabin stewards. The entertainers were awesome, especially Matthew. Bartenders were total service and personable, especially Carlos and CJay. Interesting excursions and we had a wonderful time in each port. The food!!! Oh my, we didn't have anything that wasn't fantastic. My husband was especially happy about the Alaskan King crab legs, we went for those, then went for a drink At the Explorer's Lounge for drinks, then to dinner. Our favorite dinner was the Chef's table Mexican night. Loved Ivan for wine and Mario for service! The spa was wonderful and we ended up getting massages which is just what we needed after all the excursions. Excellent masseuses! Cruise director, she was amazing. "See you around the ship." Read Less
Sail Date August 2019
Our granddaughter choose Iceland. This was her graduation trip. We were surprised at how much we enjoyed it. Not the cruise itself but the locations; Norway, Faroe Islands and Iceland. Incredibly beautiful! Interesting history. The cruise ... Read More
Our granddaughter choose Iceland. This was her graduation trip. We were surprised at how much we enjoyed it. Not the cruise itself but the locations; Norway, Faroe Islands and Iceland. Incredibly beautiful! Interesting history. The cruise was awesome. This was our 2nd Viking cruise. The first being a river cruise. The Grand European cruise. Both are world class. Viking is upscale luxury. Not for young families, as there is a age limit. The ships are smaller with only 900 passengers, so it makes the cruise so much enjoyable. The staff are the best! Very friendly and accommodating. Whatever you need. The tours, both included and optional, give you whatever your looking for at each port. History, adventures, sightseeing, shopping or culinary. Really we can't say enough about how happy we are with Viking. They make cruising easy. They take care of everything. We will be taking another cruise, there are so many awesome places to see . Thank you Viking!! If you have a specific question feel free to email me, happy to answer. clgtimm@yahoo.com Read Less
Sail Date August 2019
We have taken many cruises over the years and Viking has always been the best. Now we only cruise with Viking due to their exceptional customer service, all of our Viking cruises have exceeded our expectations. The ship, cabin, dining, ... Read More
We have taken many cruises over the years and Viking has always been the best. Now we only cruise with Viking due to their exceptional customer service, all of our Viking cruises have exceeded our expectations. The ship, cabin, dining, entertainment, services, ports and shore excursions were all excellent. Our cabin was promptly cleaned and restocked several times each day. The choices of food, whether it be in the dining room or buffet were outstanding and the food was always fresh. Embarkation and disembarkation were handled very smoothly with almost no wait time. The staff were all very helpful, professional and very friendly. The treatment we received while on our Viking cruise was outstanding, very positive experience and would highly recommend Viking Cruises, ocean and riverboat, we have been on both and they are equally a great value with all that is included, truly a relaxing, fun, remarkable experience. We will definitely be booking more Viking cruises in the future. Read Less
Sail Date August 2019

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