Bergen Luxury Cruises Reviews

The main reason we chose this cruise was to go do some activities in the snow. we prebooked and paid in full for the excursions we wanted to do. Eg: Stay in an Ice Hotel overnight, go reindeer sleighing, husky sleigh ride and ride a snow-mobile. We DID NOT do any of these. We tried booking a helicopter ride at one of the replacement ports and that got cancelled too. Then tried to rebook a ...

The Good: The ship is nice and the ports are interesting. Manfredi’s is a great place and the man who manages it is a very accommodating fellow. Our room Steward was very good. The not-so-good: The silver liquor package is not worth it anymore. When we traveled with Viking on the Budapest to Amsterdam river cruise the higher-end wine and liquor were worth the extra money – on this ...

We chose this cruise because we wanted to see the natural beauty of Norway. While we saw some of it, the tours were mediocre at best, the cultural experiences and food were lacking and contrived, and most importantly, expectations were managed so poorly that it was a big problem any time you needed information. From Covid testing to basic information on luggage, transfers, ...

This beautiful ship with a great service crew FAILED TERRIBLY ON MULTIPLE LEVELS at sea during a storm we should never have been in. Prior to the mayday we noticed several things that we found “sloppy” or unusual for a top cruise ship. The lights on the ship continually flickered and a huge banging sound continued for 30’hours prior to the engine failure. The crew was amazing, but handicap auto ...

Very unhappy with service and food. Food was less than average and service was worse. Had one hot meal at dinner on a 16 day trip. Majority of staff unattentive and not well trained .Asked server at pool bar what types of beer were being offered and he replied, "I don't know." Got the same answer at one of the specialty restaurants. Neither server made an effort to find out. Cabin #6025 was ...

After all the publicity regarding the Viking Sky off the coast of Norway and the impact on the passengers, it appears that it is not widely recognized what happened to us on the Viking Star in early October of 2016. Our captain, and I am sure Viking, went directly in a significant storm when sailing from Iceland to Greenland in the North Atlantic. According to the captain, who I spoke with ...

the ship was great, the workers were great, the food was great. very expensive. can get the about the same trip for a lot less. when we signed up for this trip there wasn't hardly any company doing it. now there are a lot of companies doing this for a lot less. the excurions that they offer as free are the same time as the optional ones that cost nicely. Germany was a long ride in a bus that ...

While the ship was great, the excursions and tours were a great disappointment. I had been on the river cruise and Viking had that down. I told everyone I could how great it was. I had read poor reviews and called, and was assured everything was fine. I went on this trip to see the countries, so the ship niceties weren't as important to me, but the ship was beautiful and staff was very good. ...

Short version embarkation poor low secirity not staffed had to find our way staff not professional do not attempt to assist. Rude disposition food low quality servers not attentive to guests striped suits walk around not connected to guests wine we bought package for better wine BUT they are out of good wine and had to fight for any service attention only paid to comped guests ...