Bergen Luxury Cruises Cruise Reviews

This beautiful ship with a great service crew FAILED TERRIBLY ON MULTIPLE LEVELS at sea during a storm we should never have been in. Prior to the mayday we noticed several things that we found “sloppy” or unusual for a top cruise ship. The lights on the ship continually flickered and a huge banging sound continued for 30’hours prior to the engine failure. The crew was amazing, but handicap auto ...

Very unhappy with service and food. Food was less than average and service was worse. Had one hot meal at dinner on a 16 day trip. Majority of staff unattentive and not well trained .Asked server at pool bar what types of beer were being offered and he replied, "I don't know." Got the same answer at one of the specialty restaurants. Neither server made an effort to find out. Cabin #6025 was ...

After all the publicity regarding the Viking Sky off the coast of Norway and the impact on the passengers, it appears that it is not widely recognized what happened to us on the Viking Star in early October of 2016. Our captain, and I am sure Viking, went directly in a significant storm when sailing from Iceland to Greenland in the North Atlantic. According to the captain, who I spoke with ...

the ship was great, the workers were great, the food was great. very expensive. can get the about the same trip for a lot less. when we signed up for this trip there wasn't hardly any company doing it. now there are a lot of companies doing this for a lot less. the excurions that they offer as free are the same time as the optional ones that cost nicely. Germany was a long ride in a bus that ...

While the ship was great, the excursions and tours were a great disappointment. I had been on the river cruise and Viking had that down. I told everyone I could how great it was. I had read poor reviews and called, and was assured everything was fine. I went on this trip to see the countries, so the ship niceties weren't as important to me, but the ship was beautiful and staff was very good. ...

Short version embarkation poor low secirity not staffed had to find our way staff not professional do not attempt to assist. Rude disposition food low quality servers not attentive to guests striped suits walk around not connected to guests wine we bought package for better wine BUT they are out of good wine and had to fight for any service attention only paid to comped guests ...