361 Bergen Luxury Cruise Reviews

Our experience with a Viking river cruise was excellent and the ship's itinerary was what we wanted. The staff is excellent and is very friendly. The support staff works well together providing quiet and efficient service. I was ... Read More
Our experience with a Viking river cruise was excellent and the ship's itinerary was what we wanted. The staff is excellent and is very friendly. The support staff works well together providing quiet and efficient service. I was always greeted with a hello and a smile. Service was outstanding and our cabin steward was the best. The dining experience was outstanding with great food, excellent food presentation and food choices. Due to a medical incident I needed to visit you ship's medical facility. The care I received by Dr. Soric and his staff was outstanding. The shore excursions were disappointing and not up to my standards. Not enough time spent at the different stops, Sometimes it felt like it was a march or die excursion. You need to learn from the river excursions on how to improve the shore excursion experience. The enrichment lectures were only OK and could improve. Overall it was an excellent cruise and we will take another cruise with Viking. Read Less
Sail Date September 2017
This trip it was up to my S.O. to chose the cruise line since I had in the past. Our last experience had been disappointing so he starting doing research with a vengeance. What he found were the Viking Ocean Cruises scoring the best and ... Read More
This trip it was up to my S.O. to chose the cruise line since I had in the past. Our last experience had been disappointing so he starting doing research with a vengeance. What he found were the Viking Ocean Cruises scoring the best and that the ships were brand new. We already knew of the itinerary we wanted and the approximate dates so once we put those 3 details together, we found our ship. We sailed the Baltic and did go to Oslo, Norway, a couple of days early, then took a train to Bergen where we boarded the ship. The embarkation was a piece of cake. We basically turned over the luggage and walked on-board, were allowed to go straight to our stateroom. We thought the meals were very good, not always the best except for the 2 specialty restaurants which were a cut above the dining room. Overall, no complaints about the food and we had many choices. The entertainment was a big surprise in that it was really great. The company who performed in the theatre was small but talented and the production numbers imaginative. There was also a pianist, guitarist and string trio who played in the atrium area where we also enjoyed music. Our cabin was big enough but the bathroom was a bit small, especially the shower and I could never get the shower head to co-operate with where I wanted it aimed. Nice touches were the heated floor which felt good on the cool mornings and the non-fog mirror. Materials used were all sleek and designed well to maximize the space. The veranda was quite small but there were few days with weather nice enough to actually go out and enjoy so it was ok. This was the first time that our excursions came at no extra charge if we wanted to avail ourselves. I have never been a fan of bus travel but it worked out and the employees who coordinated the excursions were extremely efficient. Several times we paid for an excursion that was more than the bus tour. We were super impressed with the staff. Everyone seemed to genuinely be enjoying themselves and the guests. We got to know a few who became our favorites because they went above and beyond expectations. I guess by the fact that we have signed up for a Viking River Cruise and another Ocean cruise it meant we were very happy with our total experience. Read Less
Sail Date September 2017
The Viking Sky is indeed a beautiful ship, tastefully decorated with wonderful art. The common areas are inviting, especially the Explorers Lounge on the 7th deck, which offers fabulous ocean vistas. The ship is spotlessly maintained. We ... Read More
The Viking Sky is indeed a beautiful ship, tastefully decorated with wonderful art. The common areas are inviting, especially the Explorers Lounge on the 7th deck, which offers fabulous ocean vistas. The ship is spotlessly maintained. We have taken several other cruises and were excited about visiting new countries We should have had the best time ever! However, Viking dropped the ball on several fronts, First, the travel department is difficult to deal with. Be forewarned, if you use a travel agent, they will not speak to you. We finally got our itinerary resolved, and then Category 5 Hurricane Irma became a major player. We were booked on Delta to leave Miami at 12:20 pm on 9/8, and a the airport was scheduled to close that afternoon. Our connection time in Atlanta was only 1 hour. Days before, we tried to change our flight to leave earlier, but were denied, unless we wanted to pay Delta a change ticket fee of $3,000 per person. We offered to drive to Atlanta and pick up the itinerary there, but Viking did not go to bat for us. Apparently, they have no pull with Delta. Finally, we called them again on 9/6 and literally begged, and spoke with someone who was willing and able to help. We got grudging approval to begin our flight in Atlanta. The next day, we drove 20 hours to Atlanta in bumper to bumper traffic, normally an 8 1/2 hour drive, and slept at an airport hotel. We noted that our original flight out of Miami was delayed and we would have missed the connection in Atlanta. Then we flew to Norway to begin the cruise. We were exhausted. I had not really slept in 3 days and missed my tour in Bergen. Our room and bathroom were surprisingly small with no excess storage space, but again, tastefully decorated and with quality linens. The bathroom floors are heated, which was fantastic! There was a coffeemaker, but it was up too high for me to use. However, the cappuccino onboard was excellent, so we didn't mind scooting out to get it. The TV system, like most cruises, is not the best for live TV but offers a nice selection of movies. We were anxious to see news of the hurricanes. Most of the time it worked ok, but the live tv was not working the last several days of the cruise. Wifi: On previous trips, I had no problems downloading my photos from my phone to my iPad via iCloud, but the wifi was so slow that they could not download. I was surprised, given the newness of the ship. Several of my emails refused to send and I had to keep trying. Our cruise experienced a lot of rough seas, so they canceled port docking in the Shetland Islands and also one in Greenland. We already had many days at sea scheduled on this transatlantic cruise, but we can't blame Viking for bad weather. Days at sea featured lectures, some bland music, and movies, but not much in the way of interactive or physical activity if the weather did not cooperate, which it did not. It would have been nice to go to a class in the fitness center but they were not offered to my knowledge. The daily afternoon tea is in a particularly lovely venue. Lots of reading time and looking out the windows in the Explorers Lounge. We did see icebergs and a few whales, and a lot of people, myself included, got excited about a rock that initially looked like a whale. One couple went outside one afternoon and had to be rescued because the winds were so strong. The Faroe Islands and Reykjavik were fabulous and we enjoyed our tours there. It was great to be off the ship. Qaqortoq, Greenland was disappointing, as our private tour with Sagalands canceled without notice even though they had confirmed a just few days earlier. The town itself is not really worth a stop, especially if arriving early on a Sunday morning when the few establishments in town are closed. Quebec is a charming European style city for walking and touring. The food on board is very good. Dinner in the restaurant is slow, often taking 2 hours for a 3 course meal, but we had nowhere to go and not much else to do. Our primary waiter was friendly and personable. Thankfully, our friends are great conversationalists! The buffet restaurant was fresh and well presented, and was a good option when we did not want an overly long meal. Fellow passengers on the ship were generally highly educated, pleasant, and courteous. We almost missed our flight home. For a 10 am flight, our bus left at 8:15 for a 40 minute drive to the airport. We were unable to check in to our flights onboard because the internet was too slow and it timed out. We got to the check in desk, and were told that had we arrived 5 minutes later, we would have missed the cutoff for checking luggage for an international flight. Again, unnecessary stress should have totally avoidable, ending this long cruise on a questionable note. Do I recommend this cruise? Although this beautiful ship is 5 star rated and some people love endless days at sea, it was too sedate for me. The quality of the lectures was excellent, but I have had much more rollicking fun on other less expensive cruises where more varied and interactive onboard activities were offered. Even bingo, karaoke, disco, dueling pianos, a bad art auction, penny poker, flower arranging, Hawaiian theme night....none are great but something that makes you laugh! I also learned to NEVER book flights through a cruise line again. Maybe it was the weather..... Read Less
Sail Date September 2017
We love Viking. This was our third on Viking Ocean. We began with the pre-cruise in Oslo, did the Wake of the Vikings, then the post-cruise in Montreal. The tour in Oslo and train ride were very nice. There was no tour in Montreal. We ... Read More
We love Viking. This was our third on Viking Ocean. We began with the pre-cruise in Oslo, did the Wake of the Vikings, then the post-cruise in Montreal. The tour in Oslo and train ride were very nice. There was no tour in Montreal. We knew that, but many who were with us on the post-cruise did not. We had booked our own tours there. We were happy with the hotels--Bristol in Oslo, Radisson Blu in Bergen, and Westin in Montreal. We were lucky in Montreal as our room was ready within an hour of arrival, which wasn't the case for most. The cruise itself was wonderful. We loved the Chef's Table (4 seatings for us), Manfredi's, and World Cafe. The Pool Grill has good food, but the line can back up and take a while to be served. We also did the Tea time twice and loved that. The Spa was also terrific. We used it five times, enjoying the workout room and sauna/steam room/hot tubs each time. We only participated in a couple of the entertainment offerings--Abba and Broadway. Both were excellent. Our cabin was the same number as we have previously had and met our needs. All-in-all, we were very happy. The only downside for us was weather prevented us going ashore at two of the stops, but we understood the safety issues associated with trying to haul a bunch of "old" people in tenders in rough seas. Would not have been pretty. Read Less
Sail Date September 2017
Viking Sky – Bergen to Montreal – September 9-23, 2017 Why this cruise? There were two major reasons for selecting this cruise. First, we wanted to experience this new class of ships which had received such stellar reviews. Then ... Read More
Viking Sky – Bergen to Montreal – September 9-23, 2017 Why this cruise? There were two major reasons for selecting this cruise. First, we wanted to experience this new class of ships which had received such stellar reviews. Then there was the itinerary, especially Lerwick in the Shetland Islands, where we had never been and which I especially wanted to visit. Unfortunately the stop in Lerwick was canceled due to bad weather, so we had a failure on one aspect. With respect to the rest of our cruise and the ship itself we can report a goodly number of high marks, coupled with some minor, but annoying lapses on the part of Viking. The Ship. By any standard, Viking Sky is a beautiful ship. At 48,000 gross tons, with 8 full decks and a length of 745 feet, it is perfectly balanced, sleek and looking like what an ocean cruiser should be – a ship and not a hotel in the water. With only 930 passengers, the space ratio is 51.6 – very high and distinctly at the luxury level. The furniture and furnishings are eclectic Scandinavian, running to mostly light woods, with a few pleasantly contrasting dark brown pieces, and a variety of surfaces. One could move about easily, with no sense of crowding during the day, and with many seating areas. The overall concept is “light and bright”. It was interesting to note that there is no hotel style “front desk” for guest services. Instead there is a pleasant area off the atrium on Deck 1, with three office desks with facing arm chairs, and two to three guest service people at these desks. Similarly, the excursion booking center had two desks, also off the same atrium area. The complete absence of a casino was appreciated by one and all, I believe. The atrium is marked by a wide staircase leading up to Deck 2, and above the landing a huge “screen”, about 20 feet high by 15 feet across was used for an extraordinary variety of showings, from scenic photos to blow-ups of works by the Norwegian artist Edvard Munch. The Explorer’s Lounge on Decks 7 and 8 has two levels facing forward, although the upper level is smaller and without a bar. The Wintergarden room, just forward of the main pool on Deck 7, is delightful, with a glass ceiling providing nice light. It was used every day for tea, accompanied by music provided on a rotating basis by the classical trio, the pianist and the guitarist. The pool itself was covered during most of this cruise, only being opened on the last two days when warm weather made it suitable. It still did not get much use. The “Infinity” pool aft of the buffet on the Aquavit Terrace was never used, and the terrace itself was rarely used on this chilly cruise. Deck 1 also provided the site for many daily musical recitals by the trio, the pianist and the guitarist. Our cabin. Our cabin was number 6069, labeled as a “Deluxe Verandah”; and was the most common cabin on board. At 270 square feet, including the verandah, it was a reasonable size, and while attractive, did have some design issues. Our principal complaint was the lack of drawer space. The “desk” with a lift up vanity mirror was not much use, and the refrigerator was also useless for us. There were two armchairs and a small table, but the set-up would not have worked out well for in room dining. The closet was next to the bed, which made for some inconvenience when dressing. The bathroom was spacious with plenty of room, but the shower head kept swiveling to one side, despite requests to fix it. We did appreciate the fact that the bathroom floor was heated, and that the mirrors did not fog up. The lighting system was very good, with nice reading lamps over the bed. There was a large TV-Information screen opposite the bed which provided a good deal of data about the ship location, weather, one’s booked excursions and specialty dining reservations, port talks, reprises of the enrichment lectures, movies, TV shows, one’s shipboard account and live television. This last was somewhat erratic, since it was dependent on the ship’s location, and many of the stations were in the UK. While the “map” of the ship’s location was very sketchy, the rest of the information was useful and entertaining. There was one area which was confusing and not helpful. The telephone did not connect with the Guest Services front desk. Using the “Guest Services” button brought up a menu which was not helpful, focusing on services we did not need. Using the “Housekeeping” button often resulted in an unanswered ringing. Dining Food is always a center of any cruise, both as to cuisine and the dining environment. In both these respects, Viking Sky scores very well. The décor, table settings, space and atmosphere of the main dining room, and the two specialty restaurants, Chef’s Table and Manfredi’s were all one could expect. The World Café buffet was also quite nice, but, as is not uncommon on all cruise ships, was crowded on occasion. Mamsen’s is a small purveyor of Norwegian specialties near the Explorer’s Lounge, and also was a very attractive venue. There is also a small pool grill with buffet offerings. The quality of the food was generally quite high, with some lapses. For example, when we opted to eat dinner at the buffet one night, the veal roast I tried was not only tough, but cold. In fact, the purported “hot dishes” often were merely tepid. And on prior cruises we had become used to more than one soup offering in the buffet for lunch. The breakfast selections were all one could ask for as to selection and taste. As is the case on every cruise ship, the machine for toasting bread, English muffins and bagels was slow, and required two efforts to produce real toasting. Every cruise ship seems to use the same less than efficient toasting machines. Oh well! The service in all aspects was quite good and friendly. Viking uses a unique system in its dining rooms. The waiters use small cell phones to send the orders to the kitchen, apparently in order to speed things up so that they do not have to go back and forth as much. It does seem to move things along, which we appreciated. Overall we would rate the total food experience at 93-94 out of 100, a tad below both Crystal and Oceania Marina. The Crew Overall the crew experience was very good, friendly and reasonably efficient. The Cruise Director, Aaron was very pleasant and usually informative as to events and happenings. He also has a very professional singing voice, having appeared on the Broadway musical stage. The sailing experience and excursions left something to be desired. While the weather was not under anyone’s control, we felt that the management of the sailing time, which resulted in several port delays, left a lot to be desired. We were told that Canadian authorities insisted on slower sailing time in the St. Lawrence estuary due to whales, but we think Viking should have been aware of that and compensated accordingly. There also was considerable confusion concerning some of the excursion debarkation procedures. The entertainment By and large, this was quite good. The six singers and two dancers did a nice job. The classical trio, consisting of a cello, flute and violin played very well, and the piano and guitar soloists also were good. There were five “enrichment” lecturers, all of whom had some excellent presentations. There was a comedian who we did not see. The excursions. We lost two excursions due to bad weather. The first was a private trip with two other couples on the Shetland Islands, and the other a ship’s short tour on Nanortalik, Greenland. The ship’s tour on the Faroe Islands was quite good, but the short stay in Qaqortoq was pretty much a bust. At L’Anse aux Meadows we opted for a whale watching trip that was somewhat cold, but did give us good views of the whales. At Saguenay we again chose a special inland tour which was quite good; but delayed. So we were late for the included excursion. This was a live stage show, which was late in getting started and did not end until after 7:00 P.M. It was pretty bad. We returned to the ship in time for dinner at Manfredi’s. In Quebec we both did an included short morning tour around town. I then did an afternoon tour of a Huron Indian Village and follow up tour of Quebec, both of which were nice. Conclusion. This was a largely excellent cruise, on a beautiful small ship, with quite decent accommodations, fine food, very good entertainment and enrichment lectures, and an overall fine cruising experience. The weather could have been better, but that was not Viking’s fault. Overall we would definitely recommend the Viking Star series of ships for memorable cruising. Read Less
Sail Date September 2017
Traveled with Viking several times before this cruise. Like Viking and cruise went to some places we had not visited before. Only let down was not being able to stop in Shetland Islands but it was because of bad weather Viking did give ... Read More
Traveled with Viking several times before this cruise. Like Viking and cruise went to some places we had not visited before. Only let down was not being able to stop in Shetland Islands but it was because of bad weather Viking did give us a full refund for the shore excursions missed. Liked the other shore excursions( many were included for no extra charge) All were lead by very informative guides and were well organized. Food on board was very good-ate too much. Also liked the fact that the cruise was casual dress. No dressy nights required unless you wanted. I am not one to go beyond smart casual attire. Really enjoyed the port talks the day before getting to that port( very informative). We also liked the various lectures about the people or the area that were presented during the cruise. Did not get into excercise or fitness ,thus no comment on that. Read Less
Sail Date September 2017
We were fortunate to travel with friends who all wanted to see these sites of interest from Bergen to Montreal, most of which we had not seen before. Also, we had heard such positive feedback from other friends who had experienced the ... Read More
We were fortunate to travel with friends who all wanted to see these sites of interest from Bergen to Montreal, most of which we had not seen before. Also, we had heard such positive feedback from other friends who had experienced the grandeur of Viking's new ocean liners. The ship was exquisite, modern and comfortable. Without exception, the entire Viking crew & staff were polite, considerate, smiling and most welcoming. Our cabin stewards were over the top in service, taking care of any of our needs and answering questions. The food was awesome. We appreciated the variety of dining options, the outstanding quality of everything from appetizers to desserts and the beautiful presentations of the meals. You felt like you did not want to mar the appearance of the dishes with a knife and fork. The excursions were handled in an organized way with the embarking and disembarking mostly flowing effectively, and our tour guides were very knowledgeable and informative. We thoroughly enjoyed the shipboard entertainment and shows in the evenings. Two of the highlights for us were the tour and scenery in Iceland, and the stop in Saguenay, Quebec, where the townspeople showered us with a grandiose welcome at the port and presented a fantastic musical and technological performance of the history of their community. It was a super trip. We have done Viking River Cruises previously, so it is quite difficult to say which we would opt for next. Read Less
Sail Date September 2017
We chose this cruise because of its itinerary. We cruised from Bergen to Montreal. To start with, we had booked air through the Viking Air department, something we will never do again. We had assumed they would be more proactive on our ... Read More
We chose this cruise because of its itinerary. We cruised from Bergen to Montreal. To start with, we had booked air through the Viking Air department, something we will never do again. We had assumed they would be more proactive on our behalf than it turned out they were prepared to be. Just days before departure we were facing Hurricane Irma, and they made no effort to fly us out early. We spent a precious 48+ hours begging to be allowed to fly out of Atlanta and drop our Miami-Atlanta segment before they finally decided that yes, they would allow us to do that. If we hadn't persevered, we would have missed connections, and missed the cruise. As it was, because they delayed so long, it took 20 hours to drive to Atlanta as many of the mandatory evacuation orders (including ours!) had already been issued, and all of South Florida were on the roads north. The ship is gorgeous, and we found the food to be outstanding as well. But for me, a cruise is all about the EXPERIENCE and here they failed miserably. While there were a few outstanding staff, most were inept, and confusion abounded. Everyone was nice, but no one seemed to work as a team. In the dining rooms, we got wrong orders, we were asked repeatedly what the order WAS, and though we bought the premium wine package, we frequently had to wait a half hour at dinner before we got any wine. (if you stayed with the included wines it was much better--you got service immediately). One night my husband had to get up and speak to the maitre d' because it had been an hour between courses. We were constantly aggravated at dinner, which is NOT how you want to be! We liked our cabin, the heated floors in the bathroom, and the availability of free laundry. And I must say our cabin steward, Ronel, was the BEST we have had in over 30+ cruises! But the cabin really lacked storage space--2 drawers and a little space in the nightstands. We asked for, and got, about 30 extra hangers and ended up hanging just about everything. Wifi was slow, but we appreciated that it was available and complimentary, so no complaints really. The Spa was gorgeous. I didn't try spa treatments. Yoga was offered but as a long-standing yoga practitioner, I didn't think it was age appropriate. There was a serious miss-match between the demographics of the passengers and the yoga routine offered. They should be offering YIN or INYNGAR yoga, and instead, the teachers' background was Ashtanga. When she started out doing a jump-back chaturanga, I knew the class was doomed. The poor ladies in the class did their valiant best, but they could have really hurt themselves with the routine we were put through. Explorers Lounge was lovely, and here, the staff was lovely as well. Skilled, pleasant--really really excellent. Lectures were excellent and a feature we really appreciated was the ability to watch them later on recorded TV. We were frequently busy at the times the lectures were 'live' but we managed to watch/listen to every one of them thanks to the recorded TV. LOVED this! Very much enriched the voyage. The shore excursions: included ones were so-so, but the optional ones that we paid for were all outstanding. Our tour guide in Quebec, Marie, on the Quebec Discovery Day was absolutely outstanding. BUT!!! The WORST feature of the entire cruise was the daily disembarkation, which was TERRIBLE. Viking really needs to learn how to get 900 people off a cruise ship. We waited almost an hour to get on the tender at L'Anse Aux Meadows, and then sat on the tender for 45 minutes before we could get off. This was the worst, but even regular disembarkations were routinely a bottleneck.. And finally, our transfer to the airport at the end of the cruise. Again, the staff showed their inexperience, to be charitable. Our bus departure was scheduled for 8am. Our flight was at 10am. And it was a 45 minute drive to the airport. We only made our flight because my husband had status on the airline, so we were able to use an expedited check in--but even at that, the agent said we were the last to be able to get our luggage on board. These kinds of repetitive 'glitches' made me think that although we had paid a 5-star price for this cruise, we did NOT receive a 5-star cruise. We have cruised well over 30 times, at various price points, and many different cruise lines, and this is the first time we felt we did not get our money's worth. There were just too many issues overall. Read Less
Sail Date September 2017
The ship is fantastic and the food was incredible. Our room was a delux veranda and other than the closet door being difficult to access it was certainly adequate. The bathroom was quite large with lots of storage. The balcony was ... Read More
The ship is fantastic and the food was incredible. Our room was a delux veranda and other than the closet door being difficult to access it was certainly adequate. The bathroom was quite large with lots of storage. The balcony was comfortable with its chairs and table. I have had better room stewards on other ships but room service was outstanding. Service in the bars was very good but quite varied in different parts of the dining room. Sometimes it was quite slow or uneven. It was interesting how you were assigned different areas of the dining room so you experienced different views and wait staff. Food was exceptional. Best I have ever had on any cruise. Entertainment is geared to the intellectual and many of the lectures are at odd times..during normal meal times. Most people could be found reading, relaxing, or talking to fellow travelers. Trivia was well run and lots of fun. The indoor spa experience was really fun and something everyone should try but I don’t think was heavily used. My biggest disappointment was that two of our ports were cancelled..the Faroe Island and one in Greenland and were not given any kind of compensation. I know they said it was for safety reasons but I took pictures of sailboats passing us and they were having no trouble navigating the waters. We waited 465 days for this particular trip and to miss 2 of the ports was extremely disappointing. I will go on another Viking cruise because of the ship and the food but will be more selective about the ports of call. Read Less
Sail Date September 2017
We picked this cruise because it offered stops at many interesting places that are otherwise not easy to get to. We chose Viking because of the excellent experience we had on previous river cruises with the company. The ship is ... Read More
We picked this cruise because it offered stops at many interesting places that are otherwise not easy to get to. We chose Viking because of the excellent experience we had on previous river cruises with the company. The ship is beautiful. Very clean and well laid out, and tastefully appointed. A variety of public rooms and places to eat from quiet to very sociable. Service is friendly and professional. Good variety and quality of food. Our stateroom was large, bright, and well thought out with a small balcony (as all of the rooms on this ship). We did miss two ports of call (to be expected - this was the North Atlantic in September, after all). But we were never at a loss for things to do. Most of our ports of call were quite small and quiet, but very interesting. Tours sponsored by Viking were worthwhile and well run. I would recommend spending extra time at the beginning (Bergen) as the town is beautiful and the surrounding fjordland countryside is spectacular. The trip ended in Montreal, where you should also spend some time, as it is a wonderful city. My best memories - hard to decide. Touring the fjords from Bergen, the wild landscape of the Faroes, little places in Reykjavik my son pointed us to, cruising wild fjords in Greenland, L'anse aux Meadows (mmm squashberries), some of the custom meals in the Chef's Table, and just enjoying all the moods of the North Atlantic from the deck or the Explorers Lounge. I would recommend this cruise for couples, who are interested in a little adventure as opposed to just entertainment. I say a little adventure, as stays are only for a day and you don't get a chance to really explore, but you can always pick your favorite port and come back---- Read Less
Sail Date September 2017
We chose Viking because we had been to China on Viking River cruise and loved everything about it. This was our first experience with Viking sea cruises. We loved the new ship, the whole ship was beautiful. Public spaces were well thought ... Read More
We chose Viking because we had been to China on Viking River cruise and loved everything about it. This was our first experience with Viking sea cruises. We loved the new ship, the whole ship was beautiful. Public spaces were well thought out and had the right touches. Our cabin was beautiful, spacious, king bed, excellent cabin service and service throughout. The entertainment excellent, tour director very talented, including the show troupe, guitarist, and classical trio. The band was great, especially band leader. Loved the lectures that were themed to the trip. That made a big impact to our trip. Our main reason for doing this trip was the itinerary. We did the pre-cruise tour of Iceland, our favorite stop, plus the Faro Islands. The food was excellent, great variety and overwhelming choices! The tour excursions were great. I would have liked some extra choices in our pre-cruise tour selection and some other tweaking on the tour excursions. All round, this was the best sea cruise that we have ever taken. Read Less
Sail Date September 2017
We chose Viking because of the advertised quality of the cruise and Viking exceeded our expectations in virtually every way. Our cabin was new, spacious and very comfortable. The variety of restaurants was outstanding and we were always ... Read More
We chose Viking because of the advertised quality of the cruise and Viking exceeded our expectations in virtually every way. Our cabin was new, spacious and very comfortable. The variety of restaurants was outstanding and we were always pleased with our meals. The only exception were the fried eggs at breakfast which were sometimes overdone. We went on virtually every complimentary excursion and were able to go on several additional excursions. All were well conducted with knowledgeable tour guides. During our at sea days we took in the spa and the exercise room. The enrichment activities (seminars) centered on the Vikings and were one of the highlights of the trip. Another highlight was afternoon tea with snacks and live classical music. Our cabin crew were excellent and were always able to accommodate our needs. We enjoyed our cruise so much that we have already booked two more cruises in the near future. Read Less
Sail Date September 2017
Chose Viking as we heard good things about it. The Viking Sky was so lovely and the common areas were beautifully arranged for comfort and privacy. Loved all the many books available to borrow with no sign out---just use on the honor ... Read More
Chose Viking as we heard good things about it. The Viking Sky was so lovely and the common areas were beautifully arranged for comfort and privacy. Loved all the many books available to borrow with no sign out---just use on the honor system. We were disappointed to miss two ports---feel like we were cheated out of the experience we chose this cruise for. Seems like the captain has the option of by-passing a port or two to possibly save the cruise company money--or save time for himself. Any port that's missed saves thousands in port fees, pilot assistance and tendering fees. Weather is often the excuse that we hear, but it seemed that rain was the only weather issue obvious. The dining was first class in all areas except Chef's Table which was like eating in Grand Central Station---very noisy and not relaxing at all. We found many of the foods prepared with too much salt----tasty, but too salty, especially the daily soups. There was a good variety of foods to choose from so that the monotony factor was minimal. We liked Mamsen's for breakfast as it was so peaceful and quiet up there early each morning. It only has a few choices for breakfast, but good oatmeal and waffles made for pleasant eating. Not sure we would take another Viking cruise, but we did have a good time on this one. Read Less
Sail Date September 2017
We were interested in traveling to Iceland, Greenland and other small islands. We have traveled on Viking and think it is a first class operation. The meals were outstanding. We tried all of the restaurants and enjoyed "The ... Read More
We were interested in traveling to Iceland, Greenland and other small islands. We have traveled on Viking and think it is a first class operation. The meals were outstanding. We tried all of the restaurants and enjoyed "The Restaurant" the best - getting our favorite table was special. The entertainment and cruise director, Aaron far surpassed our expectations. The ports were lovely, educational and very enjoyable. We wish we could have spent more time at some of the stops. The residents made us feel very welcomed as we landed. We thoroughly enjoyed the live stage show in Saguenay. Outstanding! The disembarkation went smoothly considering how many people needed to leave at the same time. Returning to the ship sometimes took longer than we thought it should. Maybe having another security check-in would have speeded up the process. We would definitely consider another cruise on the long ships. However, the river boats are still our favorite cruises. Less people and smoother waters. Read Less
Sail Date September 2017
Medium size ship newly built with good reviews. Itinerary great with many choices of shore excursions. Open seating in all restaurants. Plenty of tables for 2 so don't have to share with unknowns. Food was outstanding with ample ... Read More
Medium size ship newly built with good reviews. Itinerary great with many choices of shore excursions. Open seating in all restaurants. Plenty of tables for 2 so don't have to share with unknowns. Food was outstanding with ample choices. Gelato made daily with 8 flavors available and new flavors available each day. 5 choices for main meals plus other areas for snacks. Wine and beer available free with meals. Room service available and quick. 3 theaters with great information about ports to be visited. No casino or elaborate entertainment. Shore excursions with guides limited in size. Good tv with channels from all areas of the world. US Fox News and International CNN. Closed circuit tv from the ridge available on tv so you can see where you are going. All service personnel were friendly and anxious to serve. Gratuity added to final bill. Very smooth ride even in 10 ft seas. Read Less
Sail Date August 2017
The itinerary was absolutely great. The staff were wonderful and a joy to deal with. Very attentive. the ship is the perfect size for this location and is extremely well appointed. The tours arranged by the ship were well done and planned ... Read More
The itinerary was absolutely great. The staff were wonderful and a joy to deal with. Very attentive. the ship is the perfect size for this location and is extremely well appointed. The tours arranged by the ship were well done and planned perfectly. Viking has done an amazing job with the cruise and one can see why they are number one. our room was very well done and comfortable. We would highly recommend a Viking cruise. it is a cut above the competition. our Suite was very large and very well done. The king size bed was great. the bathroom and walk in closet were perfect for a 15 day cruise. The shore excursions were well planned , very entertaining and informative with great tour leaders who knew the city, the country and the sites you would want to see. Buy the silver spirits package it is great value. The food and beverage personnel were excellent as was the cuisine. Read Less
Sail Date August 2017
We wanted to cruise the Baltics and saw that Viking had a cruise on a date that would work for us. We had done a Viking river cruise a few years ago and were curious about the ocean cruise, so decided to give it a try. There were a few ... Read More
We wanted to cruise the Baltics and saw that Viking had a cruise on a date that would work for us. We had done a Viking river cruise a few years ago and were curious about the ocean cruise, so decided to give it a try. There were a few glitches, but we were not disappointed overall. I have to say the staff is remarkable. They are polite, intelligent, humble, and very accommodating. Our cabin stewards made our day with their cheerfulness and greetings each morning and evening. They actually learned our names. We have been on other cruises where the level of enthusiasm among the staff is greatly diminished toward the end of the cruise. Not so on Viking. Everyone was just as helpful and nice as in the beginning. They are eager to share stories and connect with the passengers. We have heard wonderful stories, and Viking definitely has a system for hiring the best. I do like that they are from all over the world. Susanne Gayle, our cruise director, should receive extra kudos for her singing after taking a pretty serious-looking fall on our end-of-cruise gala. We hope she is okay and not too badly bruised. Susanne is very talented and sang a beautiful rendition of "Crazy." A few glitches--the shower ran hot & cold, even after pressing the red button to seal in the temperature. The bed was a little hard, but I am picky when it comes to beds! I like down or feather pillows. Every thing else was pretty perfect! Read Less
Sail Date August 2017
We chose Viking Ocean because of a positive experience on a Viking Long Ship in 2015. We were not disappointed. The cruise was comfortable, relaxing and informative. There were no fancy nights so one could just relax full time. The food ... Read More
We chose Viking Ocean because of a positive experience on a Viking Long Ship in 2015. We were not disappointed. The cruise was comfortable, relaxing and informative. There were no fancy nights so one could just relax full time. The food was great and decent wine flowed freely. The included tours were quite good and the few extra tours we took were fairly priced. I loved the spa which included hot whirl pools, steam, sauna and snow room. Everything was very invigorating and Viking supplied everything you needed. The ship is very stylish and has good lecturers. The price for a Viking Cruise is not cheap but the deliver all they promise. I'll go back on another Viking Ocean Cruise readily. My wife had a walker and Viking was very accommodating. In addition the staff was very helpful to her. Indeed the Hotel Director went out of his way to help her on several occasions. Read Less
Sail Date August 2017
We had enjoyed the river cruise with Viking (Budapest to Amsterdam) and felt that taking a small ship cruise for our 50th anniversary with Viking would be a good experience. The size of the Viking Star (only 930 passengers) made it seem ... Read More
We had enjoyed the river cruise with Viking (Budapest to Amsterdam) and felt that taking a small ship cruise for our 50th anniversary with Viking would be a good experience. The size of the Viking Star (only 930 passengers) made it seem more intimate than large cruise ships. We frequently saw people we had met and visited with before - often dining nearby. The dining itself was wonderful, whether buffet or from a menu. Reservations were easy to make when desired. The food selections were varied and extremely well prepared. The included shore excursions were not very good, however. The one in St. Petersburg was especially poor - almost all the time was spent stuck in heavy traffic in a bus. The optional excursions were generally good, with clear speaking and well informed guides. The surprise was Tallinn, Estonia. What an interesting and easily explored old town! We had a very good guide there. The old town in Stockholm was great; as was the Vasa (ship reconstruction) museum. The Guest Services Team, lead by Martha, was fabulous throughout our journey. Due to inadequate time between flights, as scheduled by Viking's air travel department, our luggage did not make it to Bergen with us - we barely caught the flight ourselves. The Guest Services Team helped us and coached us and tracked down our luggage and finally got it in our possession in Copenhagen. Hooray and thanks. Read Less
Sail Date August 2017
Viking had been recommended by friends. Overall the ship is beautiful and service is excellent. Tours were disappointing. For the most part the tour guides did not offer comprehensive in-depth perspectives. Many just plain boring and ... Read More
Viking had been recommended by friends. Overall the ship is beautiful and service is excellent. Tours were disappointing. For the most part the tour guides did not offer comprehensive in-depth perspectives. Many just plain boring and blah. The worst were in Norway where the guides are not local. The best tour was Soviet Flashback in Estonia where the guide gave us a rendition of what life was like in the Soviet times. It was excellent. Estonia is a lovely city and easy to get around, but again, we had a pretty lackluster experience on the included city tour. Viking needs to work on checking out their tour operators and perhaps hire their own rather than use outside agencies. We were not alone in our criticism of the tours in general. Our Russian guide was good although she got sick and stayed with us on the bus and passed on her cold to me. Best to do your homework and research cruises before wasting your money. Read Less
Sail Date August 2017
This was our first Cruise, we chose Viking due to the high ratings we had read. Our goal was to experience the Scandinavian Countries first hand. We knew it would just give us a taste of the port cities we visited, but it has spurred us to ... Read More
This was our first Cruise, we chose Viking due to the high ratings we had read. Our goal was to experience the Scandinavian Countries first hand. We knew it would just give us a taste of the port cities we visited, but it has spurred us to book another trip in 2018, starting once again in Bergen, Norway. I cannot say enough about the quality of the Staff. They were from all over the world and made the experience even richer. The educational programs were well done, the Professors and Ambassador did an excellent job explaining the History and Politics of the associated countries. The Food was absolutely excellent, we had to make sure we got enough exercise to keep off unwanted pounds. While this is a British idea,Tea Time and the treats are highly recommended. We have been spoiled by Viking and hope to be back on board many times in the future! Read Less
Sail Date August 2017
Viking Sea is a beautiful ship withnfabulous amenities, outstanding food, impeccable service and the best cruise director we have ever had. Food was outstanding in all restaurants. The World Cafe had a fabulous selection if entrees rangung ... Read More
Viking Sea is a beautiful ship withnfabulous amenities, outstanding food, impeccable service and the best cruise director we have ever had. Food was outstanding in all restaurants. The World Cafe had a fabulous selection if entrees rangung from Chateaubriand to crab kegs to lobster thermidor. Everything was remarkably fresh. Shore excursions were a bit erratic and slow wi-fii was a frequent complaint. Still a great experience overall. The entertainment was first class with Heather Clancy, the cruise director a mezzo-soprano. Very entertaining.. The screen in the Star Theater was the best I have ever seen. They had a similar one in the Atrium, with changing scenes. Beautiful. The spa area was like nothing we have seen before, with hot tub, sauna and a sniw grotto. Has to be seen. Never crowded. There were also professional lectures that were guven by well qualified kecturers. Nit only entertaining but also quite educational. We, unfortunately, had five medical events on this cruise which were handked in truly furst class way by Viking. One person was airlifted by helicopter from the ship. Ankther required the captain tonreturn ti port to disembark and injured passenger. In all cases Viking oersonnel went abive and beyond to hellp. The Explorers Lounge in the stern of the ship offered great views, drinks and live music. Read Less
Sail Date August 2017
We chose this cruise based on the ports visited - 8 countries & 11 ports with only 1 sea day. We enjoyed every aspect of this cruise and love the Viking formula - beautifully designed and decorated ship, cabin well designed with ... Read More
We chose this cruise based on the ports visited - 8 countries & 11 ports with only 1 sea day. We enjoyed every aspect of this cruise and love the Viking formula - beautifully designed and decorated ship, cabin well designed with ample storage, bathroom with good shelving and drawers plus a heated floor (luxury!), extensive dining options from fine Italian dining (loved Manfredis - thanks to Bagus, Henry & Giorgi), to restaurant & buffets. Included shore excursions in all ports were extremely well organised, loved the shuttle service offered in some ports where it was possible to spend extra free time if desired. Excellent tour guides provided for all shore excursions. Port talks & enrichment lectures were very informative and entertaining. Shows & musical performances were generally of a very high standard - loved the Beatles & Abba shows and the clarinet/piano performance was excellent. Above all, the service provided by all staff was amazing! Read Less
Sail Date August 2017
We picked this cruise because of Viking's reputation and the itinerary that this cruise provided, namely the opportunity to visit Norway in addition to thecountries included in other lines' Baltic cruises. The ship, staff and ... Read More
We picked this cruise because of Viking's reputation and the itinerary that this cruise provided, namely the opportunity to visit Norway in addition to thecountries included in other lines' Baltic cruises. The ship, staff and food were exceptional. We particularly enjoyed the "Restaurant" at day's end when we were not eating at Manfredi's or the "Chef's Table". We hesitated at signing up for the beverage package, but found that although we are not big drinkers, it was nice not to worry about a surprise tab at cruise end. We took advantage of offered optional shore excursions at every port and were generally pleased. Pulpit Rock and the St. Petersburg Ballet were among the highlights. The only downer on the trip were problems with connecting flights arranged by Viking which were tight and thoroughly botched by Air Canada and complicated by SAS. The transatlantic flights were great with the ability to select seats worth every penny. Read Less
Sail Date August 2017
The cruise was fantastic! I saw lots of ports and places I would never have gotten to see on my own. The excursion guides were very knowledgeable. We were able to pick our excursions that we wanted to go on. I also enjoyed the pre and ... Read More
The cruise was fantastic! I saw lots of ports and places I would never have gotten to see on my own. The excursion guides were very knowledgeable. We were able to pick our excursions that we wanted to go on. I also enjoyed the pre and post cruise extensions especially the Oslo to Bergen Train ride and the Blue Lagoon in Iceland. What an experience. They don't nickel and dime you to death with optional things like internet, water, laundry facilities and more. It's all inclusive which makes it wonderful. Loved the smaller ship, with more personal attention. I never had any problems going thru security with my pace maker, they were always very helpful. Even purchasing items on the ship was easy--just show them your cruise card, of course we had to pay for it at the end. When I made a note about needing an alarm clock, it magically appeared the next day. Great Service Read Less
Sail Date August 2017

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