The main reason we chose this cruise was to go do some activities in the snow. we prebooked and paid in full for the excursions we wanted to do. Eg: Stay in an Ice Hotel overnight, go reindeer sleighing, husky sleigh ride and ride a snow-mobile.
We DID NOT do any of these. We tried booking a helicopter ride at one of the replacement ports and that got cancelled too. Then tried to rebook a ...
Thank you, Loveshack117, for sharing your experience with us. Your kind words about our onboard staff are truly a testament to their dedication to your comfort. That said, we're sorry to...
The ship is a poor uncomfortable noisy ferry.
The cabin (we picked the one with windows and partial view- no other option available) it’s really small. There is a very small closet. The tv shows nothing. The bathroom is so small that you want to shower with open door just to have some air. They clean the cabin daily and they do a good job.
The common area are invaded by backpackers who ...
The Good:
The ship is nice and the ports are interesting. Manfredi’s is a great place and the man who manages it is a very accommodating fellow. Our room Steward was very good.
The not-so-good:
The silver liquor package is not worth it anymore. When we traveled with Viking on the Budapest to Amsterdam river cruise the higher-end wine and liquor were worth the extra money – on this ...
My land tour was cancelled at the last minute and I had to find an alternative. Hurtigruten was all I could find but it is little more than a passenger ferry and an expensive one at that! I could have bought a new car for what I paid Hurtigruten and they‘nickel and dime’ their passengers for everything from extortionate alcohol prices to expensive bus ride excursions which passengers could do ...
We chose this cruise because we wanted to see the natural beauty of Norway. While we saw some of it, the tours were mediocre at best, the cultural experiences and food were lacking and contrived, and most importantly, expectations were managed so poorly that it was a big problem any time you needed information. From Covid testing to basic information on luggage, transfers, ...
We hear you, Moihereoui. While we appreciate you taking the time to recognize your cabin steward and waitstaff, and are pleased to hear that your cabin and onboard community were enjoyable...
Look, I LOVED my Norwegian coastal cruise -- which is why I booked this trip during the height of Covid. It was postponed for two years. I was thrilled to board the ship and was looking forward to a great trip. NOT. This was the first time this itinerary was done by Hurtigruten and the inexperienced expedition team had never been to this area and their answers to everything was "I don't know, I've ...
Hurtigruten does not care about its’ customers, this much is clear. It cares only about revenues. It is an arrogant organisation with contempt for the law and those it takes money from.
Let’s be quite direct. This is hosteling at 5* prices and any commitments made by the company are freely discardable at their discretion.
So why have I come to this conclusion following a trip on “The most ...
We were booked on this ship by our Fjord Tours’ “Norway in the Nutshell “ package. So we didn’t really have a choice on the ship or more importantly, the cabin types and size.
We were a family of 4 and we got 2 non-adjacent cabins. So our children’s cabin are away from ours. How the hell does that happen? To make it worse, the cabins were disgusting. They were so small, I think I have seen ...
We were travelling from Alesund to Bergen. It cost 337 Gbp for my girlfriend and I, so very expensive and our hopes were high. There was very little information before the trip, then no one to meet us at the terminal, everyone just had to work it our for themselves. The cabin was tiny, barely room for us and our bags once the beds were folded out. We couldn't move past each other. It was extremely ...
This beautiful ship with a great service crew FAILED TERRIBLY ON MULTIPLE LEVELS at sea during a storm we should never have been in. Prior to the mayday we noticed several things that we found “sloppy” or unusual for a top cruise ship.
The lights on the ship continually flickered and a huge banging sound continued for 30’hours prior to the engine failure. The crew was amazing, but handicap auto ...