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Sail Date: August 2019
We had received suggestions to try Viking and wanted to experience a cruise. The Baltic area seemed like a logical place to cruise rather than do a land trip. This particular one included the Norwegian fjords as well as St. Petersburg and ... Read More
We had received suggestions to try Viking and wanted to experience a cruise. The Baltic area seemed like a logical place to cruise rather than do a land trip. This particular one included the Norwegian fjords as well as St. Petersburg and those were two of our priorities. We totally loved the attitude, attention and caring that we received from every crew member. The small details from the special meals by the pool to the Star Theater entertainment were overall just extraordinary. The cleanliness and overall ambiance of the entire ship were remarkable. The included port excursions were well orchestrated and most of the time, very interesting and informative. If there was one suggestion for everyday itinerary, it would be to start the lounge entertainment earlier and perhaps have as polished entertainment there as the theater. We were not disappointed in our choice and didn’t want to embark at the end of two weeks. Thank you, Viking for our detailed and caring excursion. Read Less
Sail Date: August 2019
Our first time cruising with Viking. We were very happy that wine & beer was provided during lunch & dinner. Good wine, too. We also, liked that there was an included excursion at every port. We especially enjoyed the ... Read More
Our first time cruising with Viking. We were very happy that wine & beer was provided during lunch & dinner. Good wine, too. We also, liked that there was an included excursion at every port. We especially enjoyed the musical offerings-the violinist & cellist, the piano player, and the headliners. Very attentive staff-genuinely friendly & accommodating. We have cruised many times but never with Viking. We can honestly say this was the best experience so far. We enjoyed it so much that we booked a South America cruise for January 2021. The staff were very friendly & accommodating. On the 1st day our cabin steward inquired if we had any preferences. I had said we like still water bottles & ice. Every time he serviced the room morning and evening he put fresh ice. The lectures were very informative and made us feel immersed in our travel journey. Our cruise director was outstanding! Read Less
1 Helpful Vote
Sail Date: August 2019
We have enjoyed numerous Viking river cruises and hoped this first Viking cruise ship experience would be equally fantastic. It was. Nothing is left to chance with Viking and everything is first class. The thought of getting on one of ... Read More
We have enjoyed numerous Viking river cruises and hoped this first Viking cruise ship experience would be equally fantastic. It was. Nothing is left to chance with Viking and everything is first class. The thought of getting on one of the many massive cruise ships with 3,000 of our closest friends is hideous. Viking does it all with a smaller ship, with all balcony staterooms, and much more space for outstanding public areas. As we expected, service is simply magnificent. Our steward/butler, Gede, did a fantastic job. Our stateroom, #6005, was always immaculate and the bathroom always shiny and clean. We had plenty of space for our clothing, including numerous drawers and a nice closet. The sofa and chairs were comfortable, and our balcony was of a generous size. Dining was very good. There were at least 6 dining options, all included in the price. The food in each was well prepared, and the variety was appreciated. The spa is perhaps the best of any cruise line. The entire spa is available for no extra charge. We did pay for massages and pedicure. The gym/workout facility consisted of three rooms with top-notch equipment and elipticals/treadmills, etc. Entertainment was varied and mostly very good, if not excellent. How nice to have no casino, no climbing walls, no water slides, and no one under 18 years of age. As Viking touts, this is a thinking person's cruise ship. There were numerous lectures about the ports/history/shopping/human interests. It is possible to wear yourself out with the excursions. Some ports had more than 15 options, with at least one included in the price of the cruise. Most of the ones we selected involved a good deal of walking...on cobblestones. We were glad we brought sturdy shoes. Except for Norway, where it rained virtually the entire time, we had good but cool weather. It was especially nice in St. Petersburg and Stockholm. Jupiter is a beautiful ship, with many places to relax, hide, and kick back. We enjoyed the lovely afternoon tea several times. Be sure to ask for a tour of the bridge, which was a great experience. We had already booked another cruise, Bali to Bangkok next April. The wonderful experience on Jupiter lets us look forward to that trip on the Orion even more. It was particularly nice to be on our smaller ship when docked next to one of the monster ships. We counted our blessings and silently gave thanks for the crew of Jupiter. Read Less
Sail Date: August 2019
Everything (ship amenities, food, shore excursions, service people, entrainment) on the Viking Jupitor was absolutely great and wonderful. The biggest concern I had going on this cruise was eating the food as I am gluten free. The was ... Read More
Everything (ship amenities, food, shore excursions, service people, entrainment) on the Viking Jupitor was absolutely great and wonderful. The biggest concern I had going on this cruise was eating the food as I am gluten free. The was all labeled and I did not have a problem feeling ill. The restaurant supervisor was excellent and went out of his way to make sure I was happy with the food. On the second day at dinner, I asked if they had gluten free brownies and sure enough couple of days later, i had gluten free brownies with ice cream for desert. On the shore excursion tours, the tour guides were very knowledgeable and provided excellent tours. Having the wireless earphones was great. You didn't have to crowd around the tour guide to hear. You could hear the tour guide 20 feet away. Heather Clancy was an excellent cruise director and Javier Rodriguez did a great job telling us about the shore excursions. We liked the ports of Norway the best, then Stockholm. St Petersburg was good, but is was so crowed with tourists. We really liked the St Petersburg Ballet. Great wonderful cruise. Read Less
Sail Date: August 2019
We wanted a smaller ship (900 people) to explore the Scandinavian countries and St Petersburg Russia. The ship decor was wonderful......no detail spared! The food was magnificent and portions were perfectly sized. Everyone of the staff ... Read More
We wanted a smaller ship (900 people) to explore the Scandinavian countries and St Petersburg Russia. The ship decor was wonderful......no detail spared! The food was magnificent and portions were perfectly sized. Everyone of the staff was warm and friendly. We learned so much about these countries (onboard through lectures as well as on our excursions). Out cabin was comfortable and the bathroom was roomy and bright. I was always amazed at the consistent temperature of the hot water and how fast the steam from the shower was vented away. I never had to wipe the mirror with a towel! We also enjoyed the educational programs offered on our cabin’s television. There were electronic game tables if you cared to play a game and a nap on the lounge chairs by pool side was always a treat. I pampered myself with nice massage and a lovely facial from the spa. I was also impressed at the artwork around the ship (the Viking tapestry wallpaper on the staircases amazed me....I had to touch it too see that it was wallpaper) and the book Viking made up to explain it all. One of the things that always put a smile on my face was going into the public restrooms and hearing beautiful chirping birds piped in! Such a great memory and so glad we enjoyed this Viking experience. Read Less
Sail Date: August 2019
We celebrated our 45th and wanted the best for this event. Great cabin and fabulous cabin stewards. The entertainers were awesome, especially Matthew. Bartenders were total service and personable, especially Carlos and CJay. ... Read More
We celebrated our 45th and wanted the best for this event. Great cabin and fabulous cabin stewards. The entertainers were awesome, especially Matthew. Bartenders were total service and personable, especially Carlos and CJay. Interesting excursions and we had a wonderful time in each port. The food!!! Oh my, we didn't have anything that wasn't fantastic. My husband was especially happy about the Alaskan King crab legs, we went for those, then went for a drink At the Explorer's Lounge for drinks, then to dinner. Our favorite dinner was the Chef's table Mexican night. Loved Ivan for wine and Mario for service! The spa was wonderful and we ended up getting massages which is just what we needed after all the excursions. Excellent masseuses! Cruise director, she was amazing. "See you around the ship." Read Less
1 Helpful Vote
Sail Date: August 2019
We always wanted to cruise the Baltic Sea with the timeframe and ports identified. Viking was highly rated for service and luxury which was proven by others and now by us. Everything was incredible including the food and entertainment ... Read More
We always wanted to cruise the Baltic Sea with the timeframe and ports identified. Viking was highly rated for service and luxury which was proven by others and now by us. Everything was incredible including the food and entertainment - we had so much fun and met so many people on this cruise. Some friendships will continue well after we have arrived home and unpacked . The staff was exceptional friendly and most courteous we absolutely enjoyed the entertainment in the Star Theatre and the classical music proved in the various areas of the atrium . In fact everything went smoothly ! We will plan to travel again with Viking and will not hesitate to do so. We were able to select additional excursions to add to our enhanced enjoyment. We especially enjoyed the Ultimate St. Petersburg experience with a very professional and first rate guide . Viking was exceptional providing everything in detail to make this a pleasant voyage . We will not hesitate to recommend this amazing trip to friends and our family. Read Less
Sail Date: August 2019
Chose this as our first ever cruise because of itinerary and all the extras included in a Viking ocean cruise such as many included excursions, outstanding food and specialty restaurants included, beer and wine included, gorgeous ship and ... Read More
Chose this as our first ever cruise because of itinerary and all the extras included in a Viking ocean cruise such as many included excursions, outstanding food and specialty restaurants included, beer and wine included, gorgeous ship and stateroom. The service and crew were outstanding! The personnel were from all over the world and we found them to be so interesting to talk to and to ask about how they came to be on Viking. The food was beyond our wildest expectations at every meal. It was always fresh, beautifully presented and plentiful. If you needed anything cooked to order the staff was happy to comply. The wine selection was wonderful every day. The ship is gorgeous with beautiful and comfortable public rooms and many nice areas to sit and read or just relax. The pool areas are beautiful and appealing. There is NEVER a wait for service of any kind - always someone available to answer questions or to bring you whatever you need yet we never felt like we were being hovered over. We would welcome the opportunity to cruise with Viking again and give it our highest recommendation. In fact, we would not even consider another cruise line. Many thanks to the Viking Jupiter crew for a most memorable and glorious trip!! Read Less
Sail Date: August 2019
Our cruise was a terrific learning experience! We try not to investigate the destinations so the we can absorb all of the details of the excursions and enjoy each location to the fullest. I choose this trip because I wanted to photograph ... Read More
Our cruise was a terrific learning experience! We try not to investigate the destinations so the we can absorb all of the details of the excursions and enjoy each location to the fullest. I choose this trip because I wanted to photograph the “onion churches” in Russia. Our travel to the initial port of departure, although a long journey, went without incident. It was the same for our return home. Our ship, the Jupiter, was fantastic! The staff could not be more attentive and helpful. Our cruise director and staff were very accessible. Our starboard cabin always seemed to be docked with the most spectacular views of each port. The housekeeping staff was delightful and always kept our cabin in tip top shape, even hanging up our clothing when we were in a rush to make an excursion. The restaurants and buffet had delicious offerings with local fare as well as standard choices. My husband enjoyed the never ending scoops of gelato! The entertainment was always fabulous and full of surprises! Opera, Elvis, and so much more! We enjoyed the shore excursions that we chose and hope that more can be enjoyed with the time allotted in each port (we would have liked to have taken one in the am and one in the pm, if possible). The evening port talks really helped us to plan for the excursion on the following day, i.e., footwear, clothing, rain gear, etc. We thoroughly enjoyed our Viking Homeland journey and will be a guest of Viking again some time in the future. Read Less
Sail Date: August 2019
I was always dreaming about visiting Scandinavians countries. This cruise fulfilled my dream. Despite the bad weather the first few days and cancellation of some of my shore excursion, we enjoyed the cruise. Our overall review about the ... Read More
I was always dreaming about visiting Scandinavians countries. This cruise fulfilled my dream. Despite the bad weather the first few days and cancellation of some of my shore excursion, we enjoyed the cruise. Our overall review about the curise was outstanding from begginning to the end, the service of the entire crew was great, friendley and the entertainment was superb. The selection of restaurants and choices of food was amazing, everymeal we had on the cruise was great. On the other had, I have to bring your attention to the shore excurions that were included with the package, especially the guides were not up to our expectations, and that needs some revision. the details of the shore excurisions need to be more infomative, so we dont end up with repeated excurions on the same day, for example if we include the free one and purchase one they end up the same. Read Less
Sail Date: August 2019
We choose the small ship , Viking Jupiter, just because of reviews and the wonderful convenience of having only 8-900 people on board !! When you wanted to exit the boat, there was no 'traffic jam'. We were on the top ... Read More
We choose the small ship , Viking Jupiter, just because of reviews and the wonderful convenience of having only 8-900 people on board !! When you wanted to exit the boat, there was no 'traffic jam'. We were on the top floor... the 8th. We could walk up and down to everywhere with ease. There weren't 25 buses for excursions... there were 4-5. Never crowded at anytime on the ship. Dinner reservations and dining was a pleasure with the small group of passengers. The staff knew everyone on board and our preferences within one to two days. Restaurant managers and wine stewards knew us so well , that all our food and wine choices were easily accommodated. Our cabin was huge and well appointed and we even had 4-5 drawers that we did not have to use. We have been on big and bigger ships, and never again. This is the perfect size for cruising as it should be. This itinerary provided us with the perfect and complete Scandinavian experience. We have traveled extensively, and concluded this was the 'trip of lifetime'. Read Less
Sail Date: August 2019
We have sailed on many other lines and The Jupiter is a wonderful ship, like “The 3 Bears” not too big, not too small, but just right. My husband is an avid reader and loved the many nooks, spaces, and books on board. I loved the ... Read More
We have sailed on many other lines and The Jupiter is a wonderful ship, like “The 3 Bears” not too big, not too small, but just right. My husband is an avid reader and loved the many nooks, spaces, and books on board. I loved the sauna, ice room, and infinity pool, absolutely invigorating. We expect good food and mostly thought it delicious and inventive. I loved the Scandinavian foods and area, but to be honest we were disappointed on our last night at the Chef’s Table Road to the Indies- far too much “foam”....our fearless on board leader Heather Clancy was superb - extremely helpful, organized, funny, and seems like a real leader. Our cabin staff was lovely, supportive, incredibly friendly and helpful, truly NICE people. We were in “steerage” and had low priority on booking tours and couldn’t get on the ones we wanted so booked with outside agency which was a huge mistake and caused a lot of aggravation. I think that if you offer tours and people are willing to pay then Viking needs to ensure everyone can get accommodated or there are disappointments. The only other comment is that I would like more time in port, so on 1 day stops it would be incredibly helpful if we didn’t have to be back on board until 5 or 6 PM. Boarding at 3 PM doesn’t give enough free time. We liked this trip so much we booked another Viking Cruise while we were on board. Read Less
Sail Date: August 2019
We chose this due to the itinerary and Viking name. And we were not disappointed. Everything from the modern ship to the service to the shore excursions were top notch. The food was phenomenal. The afternoon teas, the spa, the ... Read More
We chose this due to the itinerary and Viking name. And we were not disappointed. Everything from the modern ship to the service to the shore excursions were top notch. The food was phenomenal. The afternoon teas, the spa, the restaurants. I could go on and on and on. I've taken enough cruises on many other lines to know quality when I see it. And this was the best. If you want a top rate experience, choose Viking. Ship - Modern, clean, beautiful. Cabin - Modern. The bathroom was the best I've ever seen. Great water pressure and plenty of space and storage. Service - You could tell that the staff loved working there. It showed. Ports and Shore Excursions - Plenty to choose from. Getting one complimentary one per port really was icing on the cake. And they were quality ones where you saw and learned a lot -- not just shopping like other lines do. Read Less
Sail Date: August 2019
This was the second cruise our family had taken (first with Viking). We included Viking in the list of cruise lines we were considering based on reputation and references, and picked the cruise because the itinerary appealed to both ... Read More
This was the second cruise our family had taken (first with Viking). We included Viking in the list of cruise lines we were considering based on reputation and references, and picked the cruise because the itinerary appealed to both parents and late teen/20s children. The cruise exceeded our expectations in almost every way. The Viking team was very welcoming (how they all knew our names so fast ...), the ship itself was very nice - especially the cabins (although we really only had one other experience - which was also quite nice - but these were better) The only drawback was some of the excursions were a little bit disorganized timing wise. This was not due to the Viking employees who were generally fantastic, but some of the local partners and in particular the timing of the various excursions wasn’t always planned well. One example was multiple buses being at the same location for lunch so that there was a wait for the second to arrive. But in sum - highly recommend the cruise! Read Less
Sail Date: August 2019
Our granddaughter choose Iceland. This was her graduation trip. We were surprised at how much we enjoyed it. Not the cruise itself but the locations; Norway, Faroe Islands and Iceland. Incredibly beautiful! Interesting history. The cruise ... Read More
Our granddaughter choose Iceland. This was her graduation trip. We were surprised at how much we enjoyed it. Not the cruise itself but the locations; Norway, Faroe Islands and Iceland. Incredibly beautiful! Interesting history. The cruise was awesome. This was our 2nd Viking cruise. The first being a river cruise. The Grand European cruise. Both are world class. Viking is upscale luxury. Not for young families, as there is a age limit. The ships are smaller with only 900 passengers, so it makes the cruise so much enjoyable. The staff are the best! Very friendly and accommodating. Whatever you need. The tours, both included and optional, give you whatever your looking for at each port. History, adventures, sightseeing, shopping or culinary. Really we can't say enough about how happy we are with Viking. They make cruising easy. They take care of everything. We will be taking another cruise, there are so many awesome places to see . Thank you Viking!! If you have a specific question feel free to email me, happy to answer. clgtimm@yahoo.com Read Less
Sail Date: August 2019
We chose this cruise based on the itinerary. We have cruised with Regent, Silver Sea, and Oceana previously so we were a bit skeptical of Viking. The cruise exceeded our expectations. There are some extra touches that Regent and Silver Sea ... Read More
We chose this cruise based on the itinerary. We have cruised with Regent, Silver Sea, and Oceana previously so we were a bit skeptical of Viking. The cruise exceeded our expectations. There are some extra touches that Regent and Silver Sea does better such as passing appetizers in the bars at night and fruit platters in the room. But I would still rate Viking as a luxury cruise. The staff on Viking is well trained and friendly at all times. The food was excellent in all of the venues. The included tours are not what I would have liked them to be, but it was clear from the descriptions what they included. We purchased several optional tours that were very good. We also purchased outside tours through Viator which I highly recommend. The embarkation and disembarkation was the easiest that we have ever had. We were allowed on the ship and in our room at 11:00 am. Our cabin was a Jr.Penthouse Suite which was well appointed with lots of storage space. The bathroom was spacious with two sinks. Our cabin steward Clark was the best that we have ever had. Norway and Iceland were on our bucket list and this cruise was a perfect way to see both. Four stops in Iceland gave us a chance to see most of the highlights of Iceland. We would definitely travel with Viking Ocean again. Read Less
1 Helpful Vote
Sail Date: August 2019
We chose this cruise because of the itinerary and the specialty restaurants. We were disappointed with some of the stops as they were a waste of time, where we could have spent more time in other ports that we visited. We were also very ... Read More
We chose this cruise because of the itinerary and the specialty restaurants. We were disappointed with some of the stops as they were a waste of time, where we could have spent more time in other ports that we visited. We were also very disappointed in the specialty restaurants. The Italian restaurant (Manfredi's) was sub-par (and we ate their twice to give them a second chance), and the other specialty restaurant, The Chef's table, had a different menu every three nights, however, it was a fixed menu and if you didn't like the selections on the menu (we didn't) you could not order anything else. We never went to the Chef's table because the menus were not appealing to us. The regular dining room had many choices and the food and service was good. Unfortunately, the thing that ruined the cruise for us, and will make us think twice about ever taking another Viking Ocean cruise, is that the last night (we were on the port side) at 1:30 a.m. there was a loud banging of 4 bangs followed by a screeching noise. We had to get up at 5:30 a.m. to have breakfast and leave the ship. This repeated every 30 seconds. I called customer relations at 2:00 a.m. to find out what it was. They called housekeeping, and told me that it was the luggage being unloaded and that it would "stop soon." By 2:30, the noise had not stopped and I called customer relations again, and could not get an answer as to when it would stop. It finally stopped at 3:30 a.m. I contacted Viking by email when I returned home and received a phone call from their customer relations department. He had no idea what the problem was--so why did he bother to contact me until he found out?!? I told him that I would like to know what the banging was, and he called me back two days later to tell me that it was a conveyor belt they used to unload luggage. I'm sorry--this was not an inexpensive cruise--there is NO EXCUSE for loud banging for 2 hours in the middle of the night on any ship. Read Less
Sail Date: August 2019
The Norwegian Fjords and Iceland have been on my “bucket list” for some time. When Viking added this itinerary I booked it at once. It was all about scenery and we were not disappointed. Both the Viking tours and the private tours we ... Read More
The Norwegian Fjords and Iceland have been on my “bucket list” for some time. When Viking added this itinerary I booked it at once. It was all about scenery and we were not disappointed. Both the Viking tours and the private tours we had booked were fantastic. Faroe Islands were beautiful as well. We were first time Viking Ocean cruisers and are now completely spoiled. Loved everything about the ship and it’s terrific crew. Viking has lecturers and a resident historian onboard. I enjoyed all of the lectures. When you find the theater packed for a 9am lecture on a sea day, you know your fellow cruisers have the same interests. We already have booked another Viking Cruise. We were very pleased with the dining. We had dinner more often in the World Cafe, where you can get whatever is being served in the restaurant that evening along with some other options. We opted for the Silver Spirits drink package and the ever present waiters in the Cafe will be glad to fill your drink requests. I am sorry we did not take advantage of the spa more often. It is a beautiful facility, and we will be sure to be in there regularly on our next cruise. Read Less
Sail Date: August 2019
We like Viking and we liked the itinerary. The public spaces were lovely, the service was great with providers encouraged to interact with guests. Manfredi’s was disappointing, but the main restaurant and the World Cafe were excellent. ... Read More
We like Viking and we liked the itinerary. The public spaces were lovely, the service was great with providers encouraged to interact with guests. Manfredi’s was disappointing, but the main restaurant and the World Cafe were excellent. The view from our balcony was amazing, and the excursions were well run and informative. I am an early riser and especially enjoyed the quiet spots on the ship early in the morning. We were very lucky with the weather - the sea was like glass through most of the trip. The only slight rockiness was later at night when we we rocked in the bosom of the deep. Since we were there in the summer, most nights it didn’t get truly dark. We kept our curtains open and watched the sea go by. Early in the morning on port days we had fabulous views of fjords and mountains. A truly enjoyable experience. Read Less
Sail Date: August 2019
Viking Sky's cruise from Bergen, Norway to Reykjavik was a terrific first taste of the Viking ocean product. We've taken over 50 ocean cruises in our almost 40 years of cruising, and this was very memorable and one of the recent ... Read More
Viking Sky's cruise from Bergen, Norway to Reykjavik was a terrific first taste of the Viking ocean product. We've taken over 50 ocean cruises in our almost 40 years of cruising, and this was very memorable and one of the recent best. You can't beat the spaciousness of the ship and attention to detail. There are so many places - nooks and hideaways to enjoy the scenery and a good book. And they have books and books and books, unlike so many of the newer ships. Yes, it is pricier than some of the competitors, but the overall value is tough to beat. My husband and I loved the sauna, steam room and ice room - all for free. Excellent food, and beer or wine with lunch and dinner. The service was extremely friendly without hovering and all of the staff made every effort to ensure a pleasant time. We had a very early return flight and had to order a hot breakfast room service for 3:00AM. Not a problem, delicious and beautifully presented. That's unheard of on most modern ships. It's the type of cruise that an experienced, destination oriented travelor will love.There aren't the distractions of a casino and photographers and children under 18 on these ships. We found the all balcony rooms to be lovely and well thought out. There was plenty of clever storage space - enough for a world cruise. A free shore excursion in every port was another plus. We loved the entire experience from embarkation through the gyro afternoon sandwich day to any easy disembarkation in Reykjavik. My only regret is that until Viking adds more different itineraries during the summer (I'm a public school teacher) we may not be cruising with them. Read Less
1 Helpful Vote
Sail Date: July 2019
We had heard nothing but great things about Viking from several friends so we decided to give it a try. Our expectations were met on almost every level. Our room was great and the amenities were well designed and maintained. The staff ... Read More
We had heard nothing but great things about Viking from several friends so we decided to give it a try. Our expectations were met on almost every level. Our room was great and the amenities were well designed and maintained. The staff who took care of out room were great. Food was excellent - several levels above what we have experienced in other travel. We ate most of our meals at the pool bar and the buffet, although I heard nothing but good things about the other venues. The "Chef's Table" was interesting, but seemed more focused on process than cuisine - other folks loved it. Manfredi's was really outstanding both in terms of food and service. Brunch at the pool during our final sea day was absolutely spectacular. There were educational and entertainment activities, but we chose to focus on reading and hanging out in comfortable spaces on the upper decks. Given the cost of travel on Viking and relatively small number of passengers, I expected the tours - both included and extra cost - to feature smaller groups and richer itineraries. We have traveled extensively with National Geographic/Lindblad Expeditions and have come to expect early entry, meetings with key staff like museum specialists or directors and excursions focused on culture or nature that were a cut above marching around behind some guide with a flag. The excursion staff seemed poorly attuned with Norway weather. An open boat trip to "Troll Fjord" turned into a 2 hour trip in a small ferry with fogged up windows. We were notified of the change the night before, but not offered the opportunity to cancel and get our money back. Excursions need to be examined for improvement - especially the ones for which you pay extra. Embarkation and Debarkation were handled really well and the staff was very accommodating. The whole experience was as great as our friends had reported and we already have another Viking Ocean cruise booked. We both agreed that we could just live on the Viking Sun for an extended period because it was such a great place. Read Less
3 Helpful Votes
Sail Date: July 2019
Very well run from embarkation to disembark experience. Check in was a breeze, no crowds. Someone took my luggage immediately and since I was early went to the World Cafe for lunch. Lots of servers and staff checking on you. My room ... Read More
Very well run from embarkation to disembark experience. Check in was a breeze, no crowds. Someone took my luggage immediately and since I was early went to the World Cafe for lunch. Lots of servers and staff checking on you. My room was scheduled to be ready at 2pm but an announcement at 1:30pm said all rooms were ready! Room was fine, second level of stateroom. Only issue was not enough closet/drawers. Next level up does. have more drawers. State room attendant Mohammed Ali was great, very attentive and personable. Room was served 2 x day. He was a highlight for me. Always greeted you by name and cheerful. Soda and snacks replenished 1X a day. Was asked what type of soda we liked and it was quickly replaced to our preference. Plenty of room for wine or beer if you purchase some and want it chilled. Bath has a drawer for each guest and several shelves. Floor is heated:) Large shower with small bench and groove fixtures. Great water pressure. retractable clothes line to hang wet swimsuits. Mirror doesn't fog. Beds are OK not the most comfortable. Plenty of room underneath to store suitcases. Good size balcony with two chairs and a table large enough to eat off. While in room coffee make is nice, with 24 hour room service not needed. The design and decor is similar to the river longships, cheery and sleek. Really beautifully appointed and not garish like other cruise lines with bright colors all over. The atrium is 3 level with ample seating. The main floor has guest services, a bar, two restaurants. Bar prices are very favorable, $8 USD for a premium drink. Wine was $5 or $6 at off meal hours ( included with lunch and dinner). Little bar snack plates with savory pastries or nuts and wasabi peas at the bars. Main floor bar has cookies all day, pastries and open faced sandwiches during the day. Explorers bar at the bow of the ship on 7th floor has lots of large windows, comfortable seating. Mamsen's is also located here, open in early am then for snacks off and on. Custom Norwegian waffles are great. World Cafe is on the back of the 7th floor, excellent buffet style with wait service. Kitchen is in the middle of the area with buffet lines on either side. Food was always fresh and a variety. Pizza, main dishes, salad bar, sushi, deserts, gelato. Main dining room is gracious and changing menu. This is slower pace of service for all meals. 3 servers assigned to each table. Attentive. Manfredi's specialty was good, we could only get in once. Chef's Table was Ok, not a favorite. Fussy with wine pairings for each course. Set menu depending on what night you go. Pool bar and grill - excellent grill to order, fresh French fires and onion rings, burgers, fish and hot dogs plus a small salad bar. One night they had a Fish n Chips night, was really great with crispy fish and chips and all the fixings. Special brunch on the last sea day took up whole middle pool area, pool grill and Wintergarden area. Very elaborate and delicious. Grilled lobster and shrimp, steaks, pasta cooked in front of you, fruit, cheese table, bread table, dessert offerings ( they were cartelizing the tops of creme brûlée in front of you) Mimosas and Bloody Marys. Well staffed and tasty. Salt water pool at back of the boat is heated with a hot tub above. Lots of towels and a shower at either side of back of cafe. Spa area therapy pool was really great. Nice facilities. Gym has towels, water and enough equipment for the amount of users. Gift shop are nicely curated, no tacky offerings. Dale of Norway sweaters, Helly Hansen jackets, and some small sundries. Jewelry shop is pretty expensive but gorgeous stuff. Now for the staff - really attentive. The Senior officers and Captain are VERY visible and always around. I was impressed at the special meals that the General Manager, Chef and beverage managers were out and about not sitting in an office. Officers like Housekeeping Manager out and visible. Servers try hard and it shows. Attentive and if there is a lapse in service because they are busy they move quickly to rectify. All the shore excursions were well organized and the few times the tenders were used very efficient and constantly running so you don't have to wait. In several ports there were shuttles to and from town, free of charge if you wanted to spend more time to shop or have a meal. Busses were clean, good drivers and tour guides. Port Talks are on the TV in your room as well as the Daily schedule and restaurant menus and opening times. It never seemed crowded at all even though it was a full ship. I am very happy with experience. Read Less
Sail Date: July 2019
This was a great cruise. We have been on Viking river boats but this was our first time on a Viking Ocean. The size of the ship was just right. It was big enough so they had good entertainment but small enough that you could move around ... Read More
This was a great cruise. We have been on Viking river boats but this was our first time on a Viking Ocean. The size of the ship was just right. It was big enough so they had good entertainment but small enough that you could move around without a problem. I could always find a seat for shows or meals.The staff from the cabin steward to the Captain of the ship were always friendly and available. We had a penthouse Veranda and were very pleased with the size and location. The Laundry was available on the hall and free. The onboard entertainment was good and we enjoyed the performers during the day as well as the shows at night. The ports that required a tender were few but it went fast and we didn't have long waits to load. The Viking app was very helpful and made easy to stay in touch with others in our party with its texting feature. We will definitely try another Viking Ocean soon! Read Less
Sail Date: July 2019
I wanted to take this cruise from the first time it appeared in the catalogue. It did not disappoint! Norway was stark and beautiful, 24 hours daylight was disconcerting, and the ship was new and beautiful. The staff went above and beyond ... Read More
I wanted to take this cruise from the first time it appeared in the catalogue. It did not disappoint! Norway was stark and beautiful, 24 hours daylight was disconcerting, and the ship was new and beautiful. The staff went above and beyond to make the cruise special. It's great to meet folk from all over the world (staff and fellow travelers). The entertainment was excellent. Our resident historian, Caroline Malloy, was knowledgeable and approachable. Most of the guest lecturers were also excellent.The restaurants were varied and the food was exceptional, even for Viking! We especially liked Manfredies and Mamson's. Every excursion was a learning opportunity. The weather was perfect, in that it never actually rained on us. If I had it to do over, I would recommend doing it in the opposite direction. Visit London and Edinburgh first while the energy levels are high. We were just too tired by the end to enjoy either city. Our cruise director was Aaron Syfert. Viking has a gem in this young man. He was everywhere watching over us! And an excellent singer and entertainer. Don't loose him!!! Read Less
Sail Date: June 2019
We wanted to return to Norway and also to experience Viking Ocean Cruises after reading the wonderful reviews. This itinerary was a great combination of both new ports and return to favorite locations. This trip lived up to our ... Read More
We wanted to return to Norway and also to experience Viking Ocean Cruises after reading the wonderful reviews. This itinerary was a great combination of both new ports and return to favorite locations. This trip lived up to our expectations. We especially valued the "grown up" ambiance of Viking Ocean ships. There were many quiet locations to read or play games or even work on a jigsaw puzzle. We could find the peace and quiet we relish while at sea. After a number of cruises we are no longer interested in casinos, hordes of people, children running around, or the frenetic busy-ness of many cruise ships. Our cabin was very comfortable.We appreciated the balcony, even though some of the days were too chilly to sit outside. We were above the Arctic Circle, after all. But we loved the views even on the colder days. We did find that there was a little less storage space than on some ships. The bathroom was awesome. It was such a treat to have a full-size bathroom and shower area rather than the cramped cubicles on many ships. The service and attention to detail was exceptional throughout the ship. The staff was friendly and accommodating and did their jobs well. Even the public bathrooms were meticulously clean, and even had the sounds of bird song as a bonus. The entertainment and on-board activities were everything we needed. Great performers--nice "young" kids who were very friendly and approachable around the ship. I felt like I wanted to take them home with me. The greeting and service on arrival at the airport was wonderful. The staff went out of their way to take care of us and our baggage. Embarkation was easy and smooth, which we really appreciated after a very long flight. Our only complaint was probably regarding the dining rooms. We found the tables to be very close together which made it quite difficult for us to have a private conversation. Also the acoustics of the dining rooms were "loud." Sounds and conversations from other guests and the wait staff became very noisy and reverberated through the rooms because of all of the hard surfaces. We utilized the buffet most of the time because we found it to be more pleasant. The selection of food was varied and delicious. We now consider Viking Ocean to be our cruise line of choice and we would love to sail with them again. Read Less

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