13 Helpful Votes
Sail Date: July 2016
Went with our active retired group.It was my first cruise and I had a BALL.Cabin very comfy. Food to suit all tastes. Staff very attentive and courteous.Activities to suit all.The highlight for me was the dancing .The hosts were fantastic ... Read More
Went with our active retired group.It was my first cruise and I had a BALL.Cabin very comfy. Food to suit all tastes. Staff very attentive and courteous.Activities to suit all.The highlight for me was the dancing .The hosts were fantastic and gave us the confidence to try new dances.I feel they are not given enough credit for how they care about the older ladies who like to dance.All in all a wonderful holiday.The shows were great and brought out the wonderful and varied talents of the crew.The photo gallery was a great idea as it saved having to carry a camera around all the time and you only buy the ones you like.the shops were good and well stocked but the boutique could do with having some underwear and tights in stock.I loved the touch of pampering with the square of chocolate on my pillow every night.I would definitely do another cruise especially for the dancing. Read Less
43 Helpful Votes
Sail Date: October 2015
The worse cruising experience I have ever had. From beginning to end. My wife and I have cruised with Fred Olsen cruises on three occasions this was to be our fourth, we booked a cruise for my mother and father in law, my sister and ... Read More
The worse cruising experience I have ever had. From beginning to end. My wife and I have cruised with Fred Olsen cruises on three occasions this was to be our fourth, we booked a cruise for my mother and father in law, my sister and brother inlaw and my wife and I. The cruise was on the "Black Watch" an eight night cruise sailing from Belfast October 2015. The cruise started on the 16th October 2015 we were told to check in at their facility at Belfast docks at 2pm, my brother Inlaw was given a 2.30pm checkin, why? After registration all 700+ passengers were herded into what I can only describe as a small warehouse with very basic facilities, like myself most passengers would have been retired with a large number of disabled people. We waited almost 2.50 hours in crowded cold conditions to be bused to the ship which was located at another dock beside an animal feed warehouse, the stench was almost overwhelming. The checkin warehouse had a hole in the wall canteen offering hot and cold drinks which we had to pay for, yet we had checked in, and all of our party had an all inclusive card, Both my wife's parents are in their 80's and sat shivering like others waiting on the inadequate number of coaches to take us to the ship. When we eventually arrived onboard we went immediately to our Cabin (Superior Outside cabin) which I can only describe as tired and past its sell by date, both single beds mattresses had bowed in the middle and looked like something you would get in some third world hostel. The usual ships newsletter was placed on the table it listed various events, restaurant times etc, enclosed with it was a special notice informing us that due to repairs to the ship auxiliary engine we would be missing our first port of call "La Coruna." The ship would be going to the second port of call "Bilbao" for repairs so we would spend almost three days there. We were offered £50 each as compensation which had to be spent on the ship. At this stage the ship had not left the dockside in Belfast. If Fred Olsen cruises had notified us prior to getting on the ship I would have cancelled, as one of the main reasons for booking was the opportunity of going to La Coruna and taking my wife's parents to Santiago de Compostela an opportunity which because of their age and cost will sadly not be possible again. Having sailed on Fred Olsen cruises three other ships I had no hesitation booking the Black Watch as the previous cruising experience on these ships was faultless, unfortunately the Black Watch fell way below their sister ships standards, the main restaurant was one of the worst I have seen, was more like a ferry canteen than an elegant cruise ship restaurant, It was to bright and lacked any atmosphere. The staff lacked personality and just seemed totally bored, unenthusiastic, we listened to a couple of the waiters complain about the salary they got from The cruise company and how it was topped up with the gratuities which we had all prepaid. In comparison with its sister ships the menus were boring, breakfast and lunch was a buffet but you could order off the menu if you could get eye contact with a waiter I gave up trying and opted for buffet. Trying to get a glass of wine on our all inclusive card on occasions took ages getting eye contact with a waiter got worse as each day went by, on the final night my father in law finally got a glass after he had finished his main course, in any case the house wine was practically undrinkable. The reception staff, shop staff were totally unpleasant, getting a smile was a rarity, the one area that I enjoyed on the ship was the observatory bar the staff were pleasant and efficient, the trio who played there every evening were excellent. One of my pet hates on any cruise is the constant manufactured occasions that their photographers use to get a happy holiday shot, captains dinner, captains farewell dinner etc, the photographs cost a fortune to purchase, on the Black Watch I seen one of the worse photographs I have ever seen, a couple getting photographed with the captain, his wife stood beside the captain, her husband was in a wheel chair, the photographer took this shot and put the picture on the usual display. The head of the person in the wheelchair was all that you could see of him sticking up at the bottom of the photo. All my comments like this are just a snapshot of a very bad experience on the Black Watch never to be repeated. Read Less
10 Helpful Votes
Sail Date: September 2015
Having read some of the reviews on this site about cruising on the Black Watch we were a little concerned about the holiday we had booked. Contributors commented about noisy cabins and about the quality of the food. This was our 4th ... Read More
Having read some of the reviews on this site about cruising on the Black Watch we were a little concerned about the holiday we had booked. Contributors commented about noisy cabins and about the quality of the food. This was our 4th cruise, one previously with Fred, one with Celebrity X and one with P and O. We enjoyed them all in different ways, but have returned from the Baltic completely satisfied both with the cruise company, the ship and the destinations. We chose a superior outside cabin and were allocated 5095 towards the aft of the ship and on the same deck as reception and the shops. It turned out to be perfectly placed with easy access to dining, entertainment and the heated outside swimming pool. The only improvement we could have wanted would have been a double bed but I understand these are less plentiful on the Black Watch, compared to the Boudicca. The cabin was spotless and Joanne, our housekeeper, was friendly and always smiling. The quality of the food was terrific and we felt fortunate to have been allocated a table in the Orchid dining room, with two other personable and interesting older couples. We particularly enjoyed the three formal evenings and noticed that the chef made a special effort on these evenings. For example, half a lobster as a starter choice, what's not to like? We are ballroom dancers and we're delighted by the beginners classes run by the three dance hosts, Alan John and Lynn whom we got to know quite well over the course of the holiday. I guess our only disappointment was the organisation of the Tea Dance when afternoon tea was not based in the Neptune Lounge. As a result, very few joined in the Tea Dance. The lectures on St Peterburg were informative and well presented and I liked the talk on Russian Miniatures. As for the entertainment, the young company of 'Black Watch' singers and dancers were outstanding with shows full of energy and colour, comparable with anything we had experienced on larger ships. The guest entertainers were likewise very good and catered for a variety of tastes. The crew show was uplifting and insprirational. The panel discussion with the Black Watch company, chaired by Antony, was very interesting. The artists answered questions about how they got into show business and what life was like onboard ship for months on end. The life of a performer is both precarious and maybe short lived. The destinations were outstanding. I guess St Peterburg and our visit to the Winter Palace was the highlight, and everyone agreed that we would have liked more time in Russia. Next time. However, all of the other destinations had something different to offer; the ABBA museum in Stockholm, a husky ride in Helsinki, the three Explorer museums in Oslo, were all quite special.The guided shore excursions were good value. On our previous cruise with Fred Olsen on the Boudica we were fortunate to be upgraded to a junior suite and, astonishingly, were invited to dine at the Captain's table. We never expected to beat that, but our cruise to the Baltic on the wonderful Black Watch was the best yet. As a postscript, a bus to Great Victoria and Central stations in Belfast might have relieved the long queue for taxis on disembarkation. Read Less

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