2 Beijing Romantic Cruise Reviews

This is not our first cruise with RCCL but tis is the worst.customer service was unprofessional did not meet our needs out of 4000 passengers there were only 15 international yet the shore excursions we only for 15 english speaking and ... Read More
This is not our first cruise with RCCL but tis is the worst.customer service was unprofessional did not meet our needs out of 4000 passengers there were only 15 international yet the shore excursions we only for 15 english speaking and was sold out the north star is a waste of time and money we were left stranded at airport because we were the only one who brought transfer cost us over 150 on bus and taxi to get to pier on time customer service did not want to deal with any issues the food was horrible room service charge for eggs pancakes they nickel and dime you to death the shops on board were all over priced compared to use the room was very nice but too many negatives to sleep well they offered less for more money the entertainment was not as good as other cruises i know it was mainly for the local but they could have shown some consideration for the international that travel that far to be disappointedThis was our 48 th anniversary happy anniversary to us Read Less
Sail Date October 2016
Please think very carefully before booking this cruise. This was our first ever cruise and all I can say is so very disappointed. As a part of our cruise we were given a tour before embarking the cruise to the forbidden city,and the Great ... Read More
Please think very carefully before booking this cruise. This was our first ever cruise and all I can say is so very disappointed. As a part of our cruise we were given a tour before embarking the cruise to the forbidden city,and the Great Wall of china. Yes fantastic experience seeing these places but being given the hard sell at a jade factory we were taken to then on route back to the hotel we were told we were being taken to a herbal Doctor. When all the coach refused we were taken against our will and locked on the coach. We were told they would take us back to the hotel if we payed 30 yuan each to the company. Eventually we escaped the coach feeling a little frightened. Embarking the ship was farcical, people pushing and shoving no organization. Cabin was clean but had a funny smell. We reported this and nothing was ever done. Cabin boy very very good !!!! Fine dining !!!! NOT. !!!! Food served cold and poor quality, catering for the Chinese, repetitive menu and service was very poor, waiting 30/40 minutes between courses. Complaint made nothing done. Entertainment was rubbish, butlins not cruise ship. Constantly ping pong over the load speaker at a ridiculous high sound offering bingo it quiz. But to be honest it was very hard to understand them. Most staff tried but very broken English and the cruise entertainment director and Bonnie his double act were a pain. Couldn't sit round the pool some days for the shouting or her over the microphone speaking very poor English. Disaster!!!!!!! Windjammer poor was always a fight to the death for food and catering for the Chinese on board. Only holiday I have had were I have lost weight. !!!! My dress was stolen from around the pool area, I reported this to guest services, they said they would get back to me, hahahaa. No they didn't, what a surprise. Jacuzzis made awful noises going through cleaning process making it very hard to have a conversation with anyone unless they were on your knee. Tours with Royal Caribbean are a rip off and be careful as once you on the coach they try and take you somewhere else to hard sell you more stuff. !!!!! Thanks for reading. Read Less
Sail Date October 2015

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