I chose this cruise as i wanted to tour the Philippines but after paying the initial deposit the cruise changed its itinerary to Vietnam instead and I couldn’t opt out.
Having been on an earlier RCL cruise, the Legend of the Seas, I was really looking forward to RCL’s excellent level of service and care that I had come to expect – but sadly, it was a complete let down literally like chalk and ...
I chose this cruise because sailed few years ago on independence which was fabulous from start to finish this royal carribean intinery was a disaster my partner is disabled and required special assistance at port which was pre booked absolutely nothing at port just q people its was 3 hours till got on boat not even drink offered bye staff and no special assistance on board was never away from ...
We went for this ship because of the advertising and the promises for the sail of a lifetime,
Instead we experienced the worst cruise ever, 3 hours in Beijing lined up to board ship,booked a Junior Suite and unlike other ships it counted for no privileges at all even though it was advertised that suites would have there own speciality dining room when we asked why we couldn't make a ...
I now know what a herd of cattle must feel like being bullied and herded I n the journey to their slaughter.
What was planned as a “special birthday” celebration on one of the largest and prestigious cruise ships from Royal Caribbean (RC) according to their advertisements, visiting wonderful countries plus an exciting itenary, including one of the ancient wonders of the world, sadly became a ...
We chose this cruise as we really wanted a taster of Japan. Having been on a couple of RC cruises prior to this one, we were looking forward to the same level of service and care that we had come to expect - boy, we we disappointed! We were to board the ship at Tianjin, a couple of hours from Beijing. Upon arrival at the port, we discovered that there was also a Costa cruise leaving at the same ...
Having sailed Quantum out of China before I thought I knew what to expect. Same cruise line, same class of ship, similar passenger base, similar origin/region.
Unfortunately Ovation is no Quantum. While Quantum was a model recognising the differences between customer groups and trying to cater for each, and doing a great job, Ovation did not. Their approach was mostly just to lump everyone ...
Chose this cruisebas wanted to experience Asian ports. Have experienced different cruise lines all being very good but Royal Caribbean on this cruise completely dropped their standard and did not cater for the Australian passengers at all.
Boarding of ship was a shambles. Understaffed and with little direction.
The food on board was all aimed at the large contingent of Asian passengers . No ...
Just got back from the worst cruise ever! I’m so disgusted with Royal Caribbean for dropping their usual high standards on the cruise from Beijing to Hong Kong. What a waste of a lovely new ship. Terrible food and terrible service -and Royal Caribbean management should be ashamed of themselves. I can’t believe they wouldn’t treat all people equal and why the Chinese people do not deserve the ...
This is not our first cruise with RCCL but tis is the worst.customer service was unprofessional did not meet our needs out of 4000 passengers there were only 15 international yet the shore excursions we only for 15 english speaking and was sold out the north star is a waste of time and money we were left stranded at airport because we were the only one who brought transfer cost us over 150 on ...