2 Beijing First-Time Cruisers Cruise Reviews

We joined the Mariner of the Seas in Taijing and the queues were awful, there was no organisation or control, it was complete and utter chaos. There was rumours that half of its staff had walked out on RCC including Senior Management.My ... Read More
We joined the Mariner of the Seas in Taijing and the queues were awful, there was no organisation or control, it was complete and utter chaos. There was rumours that half of its staff had walked out on RCC including Senior Management.My case with all my medicnes had been confiscated by RCC because it had 2 bottles of "contraband" which caused great distress but was released after one god almighty row. RCC were citing some International Law which made this legal (in their own made up law minds) but no such law exists.The reality was the confiscation of alcohol was to ensure sales on board of their very expensive booze packages which nearly all passengers boycotted. Passengers also boycotted a very hefty $20 per day wifi package . All these packages had to be purchased for the entire length of the cruise, even for my wife who didnt drink. The shortage of staff and shortages of ice cream, various types of beers at $5 a bottle and numerous other food shortages. This was more evident on board with queues for customer services always very lengthy and an average wait of 2-3 hours to be attended to. Excursions were very expensive and I would recommend anyone to book and plan their own.Also I complained that I had prepaid gratuities when booking only to find that because I boycotted their booze packages that I was charged 18.5% extra on all my on board purchases. Overall impression was of a business trying every trick on the book to get into the wallets of its customers. The food was generally poor with very small portions and the Windjammer was frequently a free for all. Again food was poor and catered for the Asian market. RCC also held onto our passports for the entire cruise and again massive queues for getting on and of the boat, again poor organisation and lack of staff who were not trained on what to do. We were on cabin 6912 which was good , clean but again queues and waiting for the on board lifts seemed to be a everyday theme.But I did get the impression thatmy cabin attendant was stalking me always shouting Hello Mr Bob...... The entrainment was patchy some excellent shows like the Aussie Beatles and juggling and other singers , but it very Butlins and Jamie always hyping how good it was . The Ice Show was excellent one of the very rare 10/10 items. As for other sideline trivia quizs etc poor, very poor with prizes fir the winners a RCC keyring.Also the lovely presenter from Malaysia who was good seemed to have disappeared after Japan and was replaced with Bonnie a Chinese girl who barely spoke English . We never did find out what happened her , last sightings of her was helping a blow op penguin get inflated while wearing a Pinoccanio nose. Overall the cruise was Poor and badly managed by RCC. Another real concern is , did RCC sail without its complete crew from China as the muster was chaotic and seemed to take forever with some passengers having to leave the muster and sit down in the lounges. Would I travel with RCC again ..a definite NO and this seemed to be the genreral consensus. Read Less
Sail Date October 2015
This was my first cruise ever, after many years of my sisters trying to convince me they were brill.well not the case on r/c.never again. It started at the Beijing port with very long queues, so you think oh well just a queue, ,,,,, ... Read More
This was my first cruise ever, after many years of my sisters trying to convince me they were brill.well not the case on r/c.never again. It started at the Beijing port with very long queues, so you think oh well just a queue, ,,,,, But those queues continued right throughout the cruise and I'm talking about a couple of hours sometimes, with lot of frustration and arguing between passengers,,,, not good at all, even at reception the people who we're queuing with complaints stood for ages talking about there complaints and recurring problems. The entertainment was shocking',,,, you could see better at butlins, it was so embarrassing watching the theatre empty. There were about 2 good shows, we expected to be entertained not having to walk around the ship looking for seats in other bars which were full up. ( dressed up and no we're to go). But I have to say the ice show was fab. The food!!!!! Well that was shocking in the windjammer, no presention at all, it was presented worse than a car very and just in the same way,food dumped in stainless steel bowls,,,,and plastic plates what's that about, but the food was horrible, not a lot on for British. Also they kept running out of things like English tea bags, jam and cream for coffee also wine and cans of beer. I was looking forward to high tea in the afternoon which my sister said was always yummy on cruises, well not on this one, there was no such thing, oh there was sandwiches on deck 5 all day every day, but they never changed. The fine dinning was ok to me,but I am told that was not as it should have been. But the staff we had were fab. Oh there are loads of things I have not mentioned but I have to tell you about the queue for the free shuttle bus out of busan back to ship, well we stood over an hr and it was red hot no cover and the queue kept getting parted by cars crossing the pavement going into hotels, and the people kept fighting with each other, well when a bus did come a car had parked in its place so it was like a stamped (which would have happened any way cause people were so hot and fed up)people parted from who ever they were with and 2 young girls trying to control the queue.(never). It was just a shambles. This was my most expensive holiday ever, and I think we should all be compensated. A very disappointed passenger Read Less
Sail Date October 2015

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