1 Helpful Vote
Sail Date: April 2016
Always wanted to do a Viking Cruise. We did the Rhine Getaway in April 2016. Highly recommend if anyone does this Cruise when you are in Strasbourg, France to do the optional tour "A Taste of Alsace". What a wonderful ... Read More
Always wanted to do a Viking Cruise. We did the Rhine Getaway in April 2016. Highly recommend if anyone does this Cruise when you are in Strasbourg, France to do the optional tour "A Taste of Alsace". What a wonderful excursion. One day we cruised and saw so many castles it was unbelievable. I think there were about 18 castles. Also like how you have free time to tour or shop or just go into town for local entertainment. And Joey, our tour director, was the best! No complaints regarding the food or drinks. The themed dinners were very nice, especially German Night. Enjoyed the accordion player and the organ grinder. We really have no complaints about this Cruise and are ready to go again! The only con was the weather at the end went we got to Amsterdam. We did the extra nights but it rained and hailed and was so cold we were unable to really do anything. Oh well, Que Sera' Sera'! Read Less
2 Helpful Votes
Sail Date: April 2016
restaurants - the service was impeccable, always ready to assist with a smile. The staff could not do enough for the guests. the food was average tasting but elegantly presented. I think the problem was the quality of the beef ... Read More
restaurants - the service was impeccable, always ready to assist with a smile. The staff could not do enough for the guests. the food was average tasting but elegantly presented. I think the problem was the quality of the beef offerings or possibly the country it was obtained from. No matter how elegantly it was presented, the beef was just average. Maybe you need another supplier. The kitchen sure did their job in the presentation, but it was the flavor. Chicken dishes were better. The cabin was lovely, clean at all times, bright and airy, light color furnishings. Bathroom sparkled. The housekeepers were exceptional.They did their job with a smile at all times. the room sparkled, linens were bright white and pressed, a joy to sleep in. The ship's staff was excellent. "Joey" our cruise director was exceptional. It was always a pleasure to meet with the group and him in the lounge at the end of our day, one never knew what he would say. He had us laughing over and over again. Excellent choice. He made our trip! Our housekeeping manager was excellent, any request was joyously provided! She was great! The excursions were well chosen. Top notch buses and tour guides on all trips. Our time was well spent on excellent and well planned excursions. A trip we will never forget. Thanks Viking Read Less
1 Helpful Vote
Sail Date: April 2016
We like sailing Viking, opportunity to see Paris. This trip gave us both. And both were great. The thing that was best about the cruise was the care that the crew took in serving the passengers. It was beyond just being nice. In ... Read More
We like sailing Viking, opportunity to see Paris. This trip gave us both. And both were great. The thing that was best about the cruise was the care that the crew took in serving the passengers. It was beyond just being nice. In every port the tours were informative and entertaining. The wait staff was super. The tour director was efficient and very entertaining. The concierge was fabulous. The ship's hotel staff, from top to bottom was excellent. The Captain and his staff ensured everything went smoothly from start to finish. Paris was, well, Paris (fabulous). The Viking personnel there were efficient and courteous. The hotel, Le Meridian, was ok. Breakfast was very good. The room was clean. Our view from the room was of the HVAC system. And one day they missed cleaning our room. Not quite five stars. We opted for the two extra days there (on our own). The location of the hotel, near the Arc de Triumph, led to ease in self exploration of that great city. Read Less
2 Helpful Votes
Sail Date: May 2015
What a wonderful experience on our second Viking river cruise. We were scheduled to travel from Basel to Amsterdam for 7 nights. We booked our air travel through Viking and spent a long day with a couple of transfers to get from Denver ... Read More
What a wonderful experience on our second Viking river cruise. We were scheduled to travel from Basel to Amsterdam for 7 nights. We booked our air travel through Viking and spent a long day with a couple of transfers to get from Denver to Basel. Upon arrival in Basel we were met by Viking personnel who informed us that, due to high water levels on the Rhine, the ship was unable to get to Basel. We were bussed about 1-1/2 hours north to Breisach where the ship was docked. Breisach was actually the port where we were supposed to be docked the first night, so we only missed a walking tour of Basel, for which we would have arrived too late anyway. Our room was a French balcony on the 3rd level, and it was small (135 square feet). We had a queen-size bed that was very comfortable. I didn't like the comforter and had trouble sleeping the first night - too hot, throw off the comforter, then too cold, etc. The next morning we requested a top sheet and our lovely housekeeper Svetla added one right away - no more trouble sleeping. The bathroom was also small but functional - excellent shower and L'Occitane soap, shampoo, etc. The room has adequate storage - nice closet, a few drawers and shelves, and a small refrigerator, nice for keeping cold water and other beverages. Housekeeping was excellent - they were always leaving fresh towels and straightening up the room when we were out. Dining was good - I didn't think the food was as good as our cruise last year (Paris to Normandy) but there were plenty of choices and we never went hungry. Breakfast was a buffet with omelet station, or we could order eggs, eggs benedict, French toast etc. from a menu. Loved the croissants and the different types of jam made on board, much better than the jams in jars on the table. Lunch was either sit-down in the dining room or a small buffet in the lounge. We didn't eat much lunch, but it looked good. Dinner was always lots of choices - appetizers, main courses, desserts, cheese plate. One night I didn't want any of the main courses and had one appetizer and another appetizer as my main course - they brought me extra to make up a main course with no problem. The only night that was not good was the German night. They set up a buffet of typical German food and it was very disorganized and hectic. We bought the Silver Spirits package so we could choose a different bottle of wine every night, better than the house wine. We enjoyed working with Seta each night to choose the right wine, and had some very good wines, along with beer during the day and after-dinner drinks in the evening. We definitely got our money's worth. Our wait staff was Martina and Edison and we enjoyed sitting in their section every night. Excursions were all very good. We enjoyed them all - my favorite was the optional winery tour, very well done and excellent wines. Also loved cruising the Middle Rhine and seeing all the castles perched on the hilltops, was amazed at Heidelberg Castle, and learned a lot at Kinderdijk. All tour guides were outstanding - from Felicity (Black Forest) who told us about living in East Germany under the Communists to Peter (Colmar) who played French folk songs on his accordion during the bus ride back to the ship. We also visited Strasbourg and Cologne before arriving in Amsterdam. Staff - absolutely the best. They went above and beyond to make sure we had a great cruise. At one time, the Rhine was closed to traffic due to high water levels. The staff had to juggle schedules, docking ports, excursion timing, pretty much the whole cruise to make sure we didn't miss anything. At one time, it looked like we would be cruising the Middle Rhine (castles) at night......ugh. The staff managed to rearrange things so we saw all the castles - it started very early in the morning, but definitely worth getting up for! The only things we missed were the German dinner in Rudesheim (optional tour that we had not signed up for) and extra time in Cologne. I was so impressed at how hard everyone worked to re-schedule things. For example, we had to spend extra time in Heidelberg (not bad) - with less than 12 hours notice, the staff arranged a sit-down lunch for 150 people at a restaurant in the old part of the city. Impressive! Kudos to Program Director Roos, Hotel Manager Claudia, Captain Istvan and all the crew for their hard work to ensure that we all had a memorable cruise. We booked the post-cruise excursion in Amsterdam with Viking. We liked the Moevenpick Hotel. It was not in the center of the city, but we purchased the IAmsterdam cards and could take the nearby tram to anywhere in the city, very easy and convenient. All in all, a wonderful cruise. We met some wonderful people (staff and fellow passengers), saw impressive things and learned a lot of new information, ate and drank and danced and laughed. An excellent experience.....we are already thinking about next year's cruise. The only thing we would do differently is pay for a larger cabin. Read Less
2 Helpful Votes
Sail Date: April 2015
This was our third trip to Europe and the two previous were land based. We were a little concerned about having only limited time to explore the places we visited but this was more than balanced out by the comfort and quality of the ... Read More
This was our third trip to Europe and the two previous were land based. We were a little concerned about having only limited time to explore the places we visited but this was more than balanced out by the comfort and quality of the cruise ship. The stateroom was small as expected but the bathroom was very serviceable and the bed was comfortable. The room had a surprising amount of storage available. The ships staff was extremely friendly and seemed to anticipate your needs very well. One time I was lounging on the upper deck and thought to myself that my legs were a little cold. Almost at the same time, someone was there with a deck blanket. The food at every meal was excellent, with a good variety of items on the menu. Even with the limited amount of time on shore compared to staying in a hotel, we saw quite a bit and almost all the tour-guides did a good job of showing all the highlights they could and many times quite a bit more details than expected. We had only two complaints. The "Rhine Getaway" tour that we took in April 2015 seemed to be a hectic, constantly on the move, especially the Basil departure and Heidelberg/Rudeshime day. We have read that Viking has altered the tour slightly to try and correct this, such as adding some time in Basil. When we travel with Viking again, we will opt for a longer cruise. The second issue is that atmosphere of the ship regarding the other passengers felt a little stodgy and conservative, like an upscale Midwestern hotel in the US. Read Less
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