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67 Uniworld Basel Cruise Reviews

First time river-cruiser and I researched the top 6 river cruises for weeks. Not sure how I got to the SS Antoinette, but it was absolute perfection and exceeded all of my high expectations. The Captain, the Cruise Manager, the front ... Read More
First time river-cruiser and I researched the top 6 river cruises for weeks. Not sure how I got to the SS Antoinette, but it was absolute perfection and exceeded all of my high expectations. The Captain, the Cruise Manager, the front desk staff, and the housekeeping staff could not have done a finer job. I don't know my next river cruise itinerary, but it will likely be back on the SS Antoinette, but if not that super-ship, it will definitely be with a UniWorld ship. Already looking at Christmas river cruises for this year's season. The food was top notch, and if you didn't want to choose from the nightly selections, you always had backup selections. Every single aspect of the food and wait staff was impeccable, and they were not happy until they knew your were happy! Our Cruise Manager, Rik from the Netherlands was possibly the best in the industry. We all waited with excitement for his 6:45 daily ship notes, always done with a great sense of humor. He was pretty captivating to all of us. As I said before, I don't know where you look after having the best experience possible. Read Less
Sail Date May 2017
The SS Antoinette was a beautiful ship and the personal service was so impressive. We stayed on the upper deck with a balcony that had an automatic window that we loved to open and watch the river go by at night. The staff on board quickly ... Read More
The SS Antoinette was a beautiful ship and the personal service was so impressive. We stayed on the upper deck with a balcony that had an automatic window that we loved to open and watch the river go by at night. The staff on board quickly learned our names and our favorite cocktails each day. We arrived thinking that the two of us just wanted to spend our 25th anniversary alone because we have three children and lead hectic lives, but you quickly meet new friends and enjoy their company! I will say we definitely were on the younger side of this cruise (I'm 49 and my husband is 50) but we met some great people. I did feel that I missed information on the next day's excursions, maybe because I am a cruise newbie. The more seasoned cruisers on the ship would coach me along on how things work on ships. The staff was so wonderful but they do seem overworked, amazing how each of them all help with every part of the ships daily runnings. We loved the Leopard Bar and had a great guitar player at night who would play any request and we would all sing along, so fun and the bartenders were awesome too! Our room was very nice and comfortable as well as the bathroom, small but nice. The excursions were always informative and we always had a great time (my favorite was Heidelberg and the Castle Vollard, didn't really enjoy the vinegar tasting) . The week went by so quickly!! Read Less
Sail Date April 2017
This was our 3rd Uniworld river cruise and our 6th river cruise overall. We have enjoyed every river cruise we have ever taken, but have stayed with Uniworld after our travel agent recommended that we switch to them. Uniworld's ... Read More
This was our 3rd Uniworld river cruise and our 6th river cruise overall. We have enjoyed every river cruise we have ever taken, but have stayed with Uniworld after our travel agent recommended that we switch to them. Uniworld's service is wonderful. The excellent service starts the moment you get within eyesight of the embarkation area. The crew take your luggage and usher you onboard to a very short and easy embarkation process. If you board as we did late morning, you are invited to lunch and can then go ashore until sailing. In this case, sailing was after dinner and we went out for the afternoon in Basel. When we returned our luggage was in our cabin. The staff takes works hard to respond to all requests. Our cruise director, Ramona, was excellent and seemed to be constantly available. When I had trouble with my return flight, Ramona helped me get the information that I needed. It was unusually cold during our cruise. During the afternoon when we passed the most famous Rhine castles there was a strong, cold wind. The staff frequently brought hot drinks and checked to see if you wanted any additional blankets. I really like the all-inclusive format and not having to have cash to tip local guides and drivers. The same driver handled all of our excursions and was very safe and careful. The food was very good. My husband said that the veal we had the last evening was the best veal he had ever had in his life. My favorite that meal was the creme brulee fois gras. I enjoyed a guided afternoon bicycle ride in Strasbourg. The bicycles were easy to use and in great shape. The staff made sure that the bicycle was properly adjusted for me before we departed. There was a large basket and we were given a bottle of water before we departed. Read Less
Sail Date April 2017
After reviewing several other river cruise lines, we chose Uniworld because it included gratuities and drinks; the cabin size was slightly bigger than other lines; and this cruise offered the areas of Europe we wanted to see and it did not ... Read More
After reviewing several other river cruise lines, we chose Uniworld because it included gratuities and drinks; the cabin size was slightly bigger than other lines; and this cruise offered the areas of Europe we wanted to see and it did not disappoint. The service was outstanding on all phases of the cruise. The food was terrific with plenty of it. The crew from the captain to the cabin attendants, could not do enough for you. The nightly entertainment was average but okay for this type of cruise. The daily tours and side trips were excellent and offered something for everyone's interests. The tours were a little more uneven (inclines and small hills) than we had anticipated but we managed and were not left behind when with a group. Although Uniworld was a little more expensive than other cruise lines, the extra cost was well worth the money. We would highly recommend Uniworld to anyone...especially the S.S. Antoinette. Both the pre- and post- city packages were cancelled due to lack of sign-ups. Both packages were in 5 star hotels and therefore, were very expensive. You can do just as well booking your own rooms at the same hotels or other 4 & 5 star hotels at half the cost. Read Less
Sail Date April 2017
all inclusive. good report from our travel agent. the ports were nice. the guided tours were all set up and run efficiently the tour director (can't remember his name.) he was very efficient. the captain was very courteous. the ... Read More
all inclusive. good report from our travel agent. the ports were nice. the guided tours were all set up and run efficiently the tour director (can't remember his name.) he was very efficient. the captain was very courteous. the food selection was good. most of the entertainment was good also. we enjoyed the scenery and seeing all the castles. getting to and from the airport was also well handled. overall everything was really good. the weather worked out well. they told us to bring clothes for colder weather but we were in the 60s and low 70s on a couple of days. we only had a little rain on the last day sailing to amsterdam. we enjoyed sitting on the deck up top when the weather was good. the dining room was always neat and clean. our suite was always perfect. daniella always kept it up so we never had to be inconvenienced. Read Less
Sail Date March 2017
Excellent service. Breathtaking Christmas markets in Germany, France, and Switzerland. Extension in Basel and Lucerne were well worth the time and expense, also. Ship staff was excellent. Pickup and departures went smoothly. Our head ... Read More
Excellent service. Breathtaking Christmas markets in Germany, France, and Switzerland. Extension in Basel and Lucerne were well worth the time and expense, also. Ship staff was excellent. Pickup and departures went smoothly. Our head waiter, Goran, was superb. Front desk as well as soon staff very responsive. Our tour direction, Polina, was very informative and worked to be flexible to meet our group's requests. Cabin. and ship was decorated for the holiday season and was tastefully done. Food choices were excellent and varied widely. Numerous options were made to peak our interests, with most covered at no extra expenses. Weather was cold, as expected, but still all trips were still made, even when the port was needed to be changed on one of our stops. The Captain and Hotel Manager were gracious hosts. This is our second Uniworld trip, and plan to take another soon. Uniworld is a great choice that we highly recommend. Read Less
Sail Date December 2016
A friend suggested Uniworld River Cruse Line, and boy was she right. We sailed out of the Basel area in Switzerland and ended up in Amsterdam. The ship was lovely and the staff amazing. They just could not do enough for you. Everything ... Read More
A friend suggested Uniworld River Cruse Line, and boy was she right. We sailed out of the Basel area in Switzerland and ended up in Amsterdam. The ship was lovely and the staff amazing. They just could not do enough for you. Everything was included on this cruise, which was quite a change from buying drink packages and tour packages. The cruise was very well organized and there was always something to do. There was entertainment every afternoon and evening. The ship had a spa and indoor swimming pool. There was a fitness center, but it was very small. The food was very good, much better than my husband and I expected. Breakfast and lunch was basically buffet style, and dinner was sit down with a number of choices on the menu. There were hot and cold choices and very good variety. They picked us up and took us to the ship before the cruise started and brought us to the airport at the end of the cruise. Everything was included. I was amazed. We have two more river cruises booked with Uniworld. That is how happy we were with it. Read Less
Sail Date November 2016
My husband and I chose this cruise after it was highly recommended by friend. Everything was AMAZING! Ship, Service, Stateroom, and Staff! First time on a river cruise, the special attention and intimacy of the smaller ship and number of ... Read More
My husband and I chose this cruise after it was highly recommended by friend. Everything was AMAZING! Ship, Service, Stateroom, and Staff! First time on a river cruise, the special attention and intimacy of the smaller ship and number of passengers made it so enjoyable!! We will definitely do another. We loved the leisure of every day's schedule. The excursion options offered daily were wonderful and the schedule made the day so relaxing. Our stateroom was beautiful, comfortable and spacious. Love the bathroom and the use of the deep drawer for storage! Food and wine offered daily were delicious, we loved the daily introduction to different wines from the areas we were visiting. I cannot say enough about the service of the entire staff!!! In every area of the ship, the staff was friendly, knowledgeable, and SO pleasant to us! At any & every moment, taking care of our every need! Read Less
Sail Date November 2016
The ship was lovely. Accommodations and dining were top notch. The staff went out of their way to make everything beautiful and delicious. There were plenty of tours and onboard activities to choose from. I chose to skip the shore ... Read More
The ship was lovely. Accommodations and dining were top notch. The staff went out of their way to make everything beautiful and delicious. There were plenty of tours and onboard activities to choose from. I chose to skip the shore excursions one morning, just so I could enjoy more of the ship's amenities! But most days, I didn't want to miss the cities we were visiting either. My group and I were pleased that Uniworld provided comfortable buses, when needed. And the tour guides were all locals who were especially knowledgeable about their cities and history. We were a group of five people traveling together, and we met many other people on the ship who were pleasant and interesting. My daughters (ages 38 & 40) enjoyed some more active hikes and bike rides. They immediately met people who they enjoyed being with as well. The additional tour options were definitely worth doing as well. It was lovely, lovely, lovely! Read Less
Sail Date October 2016
We were referred to this cruise by a family member, who also took the cruise with us. We could not have been more pleased. Uniworld is very easy to work with. The boat was small, with only 126 passengers - so easy to manage, unlike an ... Read More
We were referred to this cruise by a family member, who also took the cruise with us. We could not have been more pleased. Uniworld is very easy to work with. The boat was small, with only 126 passengers - so easy to manage, unlike an ocean cruise. The crew on our boat, River Empress, was friendly, knowledgeable, and took excellent care of us. We were pampered all week. But, even on the last day when there was so much activity on the boat between passengers leaving and passengers coming, my husband became very ill and the cruise manager literally took personal care of us to get us what we needed. No stress or worries. The ports were both charming and interesting. The excursions were well planned, with local tour guides who added personal stories that provided local insight and culture in addition to learning the history. Plenty of choices and plenty to do, but not overwhelming. We will vacation with Uniworld again! Read Less
Sail Date September 2016
Uniworld had consistently excellent reviews for the Castles on the Rhine trip and our experience lived up to all the expectations. We spent a few days in Basel and Lake Luzerne prior to embarkation and it was a very easy city to explore on ... Read More
Uniworld had consistently excellent reviews for the Castles on the Rhine trip and our experience lived up to all the expectations. We spent a few days in Basel and Lake Luzerne prior to embarkation and it was a very easy city to explore on our own. When we boarded the SS Antoinette, we were impressed with the professionalism and friendliness evoked by all the staff. Our suite was lovely and having a butler who was charming was a very nice added benefit. The dining options were excellent as was every aspect of the service on board. We enjoyed all the excursions with the exception of the Black Forest. We would have preferred to have stayed in Strasbourg to explore that city more. Colmar and Speyer were very lovely cities and the tour guides were well informed. Of course, after departing from Rudesheim, sailing down the Rhine and seeing all the Castles was a highlight. The fact that we had fantastic weather made the trip even better. Disembarkation in Amsterdam went smoothly but unfortunately the weather deteriorated at that point. We toured Amsterdam on our own for two days and found that city somewhat chaotic but the museums were worth it. We definitely plan to take another river cruise in the future - just have to decide which one. Read Less
Sail Date September 2016
Uniworld was recommended by some very discriminating friends with high expectations of their vacation experiences, who had nothing but great things to say. Every aspect of the cruise was wonderful. From the moment we were picked up, the ... Read More
Uniworld was recommended by some very discriminating friends with high expectations of their vacation experiences, who had nothing but great things to say. Every aspect of the cruise was wonderful. From the moment we were picked up, the entire experience was smooth and easy. Everyone that works on the ship, from cabin attendants to dining room staff to front desk, provided excellent service. They truly seemed focused on helping us get the most out of our trip. It is apparent that Uniworld has very high standards and excellent training to assure all Associates meet those standards. The only real surprise to me what that when docked in port, river ships are often stacked up and docked to each other. So you may have to walk through another ship to get to your own, or passengers from other ships may walk through yours. Another result is that you may have a ship nearly against your cabin window. So if you want natural light when in port you may have to go on deck, but once you know what to expect it's no problem. When sailing you can open your window and enjoy the view, but we found we were rarely in our cabin except to sleep. We extended our stay in Amsterdam which was a lot of fun. There were tours in the mornings only, which gave us lots of time to explore on our own too. We can't wait until our next Uniworld cruise! Read Less
Sail Date September 2016
This cruise exceeded my expectations by a 1,000%. Our luggage was 4 days late and the crew went over and above to keep us informed about the luggage and to take care of laundering the clothes that we had and getting them to us timely each ... Read More
This cruise exceeded my expectations by a 1,000%. Our luggage was 4 days late and the crew went over and above to keep us informed about the luggage and to take care of laundering the clothes that we had and getting them to us timely each morning so that we wouldn't miss any excursions. I cannot say enough about the professional, caring and extreme service that we had on board this ship. The excursions and local guides were first-rate and I couldn't pick a favorite, they were all extremely interesting and well planned. The service in the dining room and the food was excellent everyday and the "Al Fresco" dining experience was fantastic. The entertainment was excellent. I would only recommend that maybe some entertainment that involved the passengers to promote interaction. Our Cruise Director, Piet was absolutely fantastic and his informative talks really prepared us for the excursions the next day. This was my first river cruise and I am hooked on Uniworld and would highly recommend them!!! Read Less
Sail Date September 2016
first river cruise. food and service was exceptional. .breakfast and lunch were buffet style while dinner was off a menu. the quality of the food and service in the dining room was more than superb. crew knew your names within 24 hours. ... Read More
first river cruise. food and service was exceptional. .breakfast and lunch were buffet style while dinner was off a menu. the quality of the food and service in the dining room was more than superb. crew knew your names within 24 hours. there was nothing that they wouldn't do for you if asked. the tour choices were terrific and allowed you time to do some wandering on your own. boat and room were nicely decorated. room could have been a bit more spacious, but was fine. for the most part, ports and shore excursions were good. stayed one night in basel, switzerland before the cruise. very enjoyable city. stayed three nights in Amsterdam after the cruise. highly recommend that you do not rush home but extend your stay in Amsterdam. had a great time walking the city and taking tours. . we are already discussing our next uniworld cruise as our first one exceeded our expectations. Read Less
Sail Date August 2016
This was our first river cruise, so we really did not know what to expect. We found that the minute we came on board the ship we felt very welcomed. Quickly, we realized that we made the correct decision to chose Uniworld. The service ... Read More
This was our first river cruise, so we really did not know what to expect. We found that the minute we came on board the ship we felt very welcomed. Quickly, we realized that we made the correct decision to chose Uniworld. The service of every staff member from housekeeping, to the captain was excellent. Our cruise director Piet, was outstanding. The various tours were informative an unique that provided life time memories. The venues were particularly interesting, including the vinegar tasting, wine tasting at Vollards Castle and the visit to Marksburg Castle. The food selections, quality and presentation were above our expectations. Our service staff was attentive and engaging. By the end of the cruise, it felt that the staff was part of your family. The only negative is that the ship is beginning to show it's age, particularly in the cabins. The wall fabrics appear worn are in need of updating. A very pleasurable and memorable experience! Read Less
Sail Date August 2016
We were fortunate to find this particular cruise through a special on "Black Friday." We only knew that we wanted to try a river cruise, and are delighted this was the one. We had lived for a summer in Germany many years ago ... Read More
We were fortunate to find this particular cruise through a special on "Black Friday." We only knew that we wanted to try a river cruise, and are delighted this was the one. We had lived for a summer in Germany many years ago and found joy to be in Germany again. Our stateroom was always clean and we found it very comfortable. Since you spend little time in the stateroom it was adequate despite being on the small side with a small, but well arranged bathroom. Our cabin steward took care of everything. This was one place where having gratuities take care of came in handy. My luggage was lost and the people who met us in Basel worked to find it. After we were on the ship I was reassured by our Cruise Director and he worked hard, calling around until the bag arrived. The public areas of the ship were lovely and very comfortable. It was a joy to sit in the lounge with an excellent cocktail and a few munchies to settle from the busy days. If we sat on the upper deck while cruising, staff kept up with drink orders so well. Excursions were well planned and very interesting. My husband is a historian and was glad to find they were accurate. Gentle walking tours made it possible for me to go. Arthritis makes me slow, but I can keep going. I was exhausted after one excursion when there was no slow walker tour. All the leaders had excellent English and were interesting, but one this one day I was made to feel that I was causing a problem. Others on the trip were irritated for me. I had to miss one excursion because there was no Slow Walker on an exceedingly hot day. Everyone that went said they were glad I did not go because of the speed of the tour. I complained and there were slow walker groups for all other tours. Lectures on board were interesting and useful. Brexit had recently happen and our cruise director's explanation helped me understand it so much better. I really do not have an adequate vocabulary to praise the food. Local and excellent with wonderful service meals gave us many happy memories to take away. Servers were very patient and explained things well. Soups were particularly good on the whole trip and we often asked for both soups. We would start with a small amount of both wines, then settle on one. No raised eyebrows, at least in our presence. :-) A mechanical malfunction was serviced as soon as they could, with good communication with us. This showed us how the crew was indeed a family and could work together. On the hot upper deck they rushed around moving us to shade, seeing we kept hydrated and providing whatever we wanted to drink. The whole crew worked to make us comfortable for an excellent dinner on deck. A stipend was given to people who wanted to dine in the town nearby. All in all it was an incredible trip. No other words need be said, other than we could not wait to plan another cruise. Will never stray from Uniworld, they spoiled us so thoroughly. Read Less
Sail Date August 2016
Castles on the Rhine River Uniworld tour 2016 Just returned from a very enjoyable river cruise on the Rhine (Castles along the Rhine) aboard Uniworld's S.S. Antoinette. We did a pre cruise day in Basel Switzerland and a post day in ... Read More
Castles on the Rhine River Uniworld tour 2016 Just returned from a very enjoyable river cruise on the Rhine (Castles along the Rhine) aboard Uniworld's S.S. Antoinette. We did a pre cruise day in Basel Switzerland and a post day in Amsterdam on our own) but I'll focus this review on the cruise. This was our first river cruise and even after reading many online reviews, we were a little hesitant as to the possible lack of amenities and "activities" on a small passenger ship as opposed to the large cruise ships we are familiar with. It turned out that we didn't miss or lack for anything and were extremely happy with everything available on this type of cruising vessel. We flew from our location in the states on a Friday, leaving Dulles at 10:30pm for an overnight flight to Basel eventually arriving in Basel at 4:20pm Saturday the next day. We chose to fly Business Class in order to have the ability to lie down to sleep. We were fed and rather refreshed from the flight. Caught a taxi to our hotel Radisson Blu which we had prepaid from the states and chose “Business Class” which meant for a sparkling clean room. We were a group of 20 traveling as passengers for the cruise, I think there were a total of 100 passengers on the ship itself. We caught up with our friends and had a dinner at a nice Swiss restaurant with a reservation made one month ago. We caught the trams as we needed for our travels. The next morning on Sunday had our free included breakfast and then we were off in our private bus transport for the hour and ½ ride to Breisach Germany because the port in Basel is closed for repairs or the Rhine is not deep enough to get us there. Our other option would have been to get back to the Airport where Uniworld would have picked us up for free and transported us to the ship. Our ship was at the dock and we arrived at 11AM, we were quickly processed in, told to wait on the top deck where we could have lunch, drinks and our rooms would be ready by 2:30pm. This is where we met Ilian and Dejan who would watch after us daily and help us The only couple complaining was the one who had just flown in from overnight and wanted their rooms right away. Another couple who arrived by 3pm had experienced major flight delays due to storms out of New York. We have learned to fly out of Dulles in the Summertime…… Basel can be expensive, so, if you choose the cruise that goes from Basel to Amsterdam and have a time limit, you can just fly overnight into Basel and take Uniworld’s bus to the ship. The ship and the crew are absolutely divine! No complaints, the service is outstanding, the food, the accommodations, you will not want to leave! We had WiFi and a TV, but, who is watching Movies when you have this scenery? Breakfast and lunch are buffets with many homemade items, Dinner has enough choices to please almost any diet. I simply cannot do the food or level of service high enough. Do not worry about renting a car unless there is something specific you want to see. Everything is geared that you are up in the mornings by 7:30am and off by 9am, you are usually back on by 5pm and then relax and dinner awaits. I did not wear a dress, just took a lot of chicos and pretty tops. You will not get bored as the scenery is so charming. The cruise is like a dream come true, we really enjoyed it and we had sunshine 8 days in a row, even in Amsterdam. We took our raincoats and never used them once. Weather was low 80’s for the highs and 60 at night. As I said, we got to the ship and made the decision to stay on board. At 6 pm we moved to a closer dock where you could have gotten off, walked to one or two cafes, but, why?? It was Sunday and everything closed. Besides the Grand Salon was serving light snacks and the drinks were free. We were in Cabin 411 which had a French Balcony. We had a lovely blue Toile print. We unpacked and had ample storage for all that we brought. We were both impressed with the roomy bathroom. It had a large drawer under the sink to hold all your toiletries and did not have to clutter up the countertop. The shower was roomy. Helga was our room Attendant and she did an Outstanding Job! Once we got settled in it was time for the Safety drill which was held in the Salon. It is the area where daily meetings are held and is also a bar. The meeting took only about 15 minutes. We changed for dinner which was served freestyle from 7pm to 9pm.and overnighted in Breisach. The next morning was Monday the fourth of July. We had breakfast and headed out on a private tour with a wine tasting at a 200-year-old winery in the Alsace Region, lunch at a gourmet French restaurant and a tour of a castle I cannot say enough how charming these French Towns were. The restaurant even set out an American flag for us to enjoy on our holiday. Back at the ship by 5pm, we had a cocktail in our room, enjoyed our balcony and changed for dinner. 6:00 -- 9:00 PM -- Captain's welcome cocktail followed by the welcome dinner. The welcome cocktail was in the Grand Salon and we were introduced to the entire crew, which made the ship even more personal to the passengers. After the welcome cocktail, we all went down to dinner for the Captain's welcome dinner. This and the farewell dinner on the last evening, is as formal as the dining gets and the entire was more casual than formal dinners on the bigger cruise ships. That being said, most men wore a sport coat with open collared shirts (some wore ties and I saw a few suits) and the women mostly wore nice dresses or pants suits for these "dressed up" dinners. All other dinners we dressed in business casual attire and felt quite comfortable. The port talk was at 6:45 in the Salon every night and well worth listening to. The Sommelier Ivian would discuss the wine pairings he had chosen for the evening and others would talk about the events planned for the next day. The boat sailed at 7pm and we went thru one of the first of 19 different locks. Amazing how there are just inches on either side. They say Leonardo Da Vinci invented the lock system as a way to navigate the Rhine. The locks and barges became much more frequent as we neared Amsterdam. The next day Tuesday was Strasbourg and we elected to not do the included walking tour as we were tired. So tired we slept past the 10am deadline for breakfast. The ship has little maps they hand out of each town, so, we got one and waited for noon to have lunch and catch the 1:15pm shuttle into town. We knew the last bus leaving Strasbourg was at 5pm. We caught the bus and ended up on a 40 minute bus ride because the ship had to dock so far out. There was confusion for the folks on the Black Forest tour because the bus did not leave till 12noon. With a 2 and ½ hour bus ride each way, I think they had to cut out one of the stops and did not get back till 6:30pm I asked how they liked the tour and none of them raved about it. Anyway, we went into town, got off the bus and while we were gathering our things got approached by a man trying to give us a plastic elephant from “Kenya” He wanted money and we said No. We walked to the Cathedral which was a 15-minute walk. Notre Dame was lovely. After we came out, there was a public restroom nearby. YAY!! Then the policeman with UZI’s came walking up and one posted by each entrance to the cathedral. I looked at perhaps 200 people gathered there, having drinks and something to eat and said we need to leave. We thought about taking the mini train ride around the city and decided not to take the chance of missing the 5pm bus back to the ship. We walked back, got a delicious pretzel and caught the bus on time. I would not hesitate to take a canal boat ride although some were not impressed. Lines were long. Strasbourg was busy and noisy with young people and lots of traffic. I decided not to try any pastries because the ones on the ship are also homemade and delicious. We got back to the ship at 5:45pm, changed and had dinner. It was not long after we arrived home from our cruise that the people in Nice were attacked and killed………… I would not do Strasbourg again. Part of the charm of these villages is they are quaint and small, not so with the larger cities. That night they had the “Fine Dining Experience" for our 20 plus group. It was held upstairs at the L'Orangarie. It had a set menu with the entrée being a particularly fabulous tenderloin of beef. Ion the Head Butler oversaw the entire meal with his sophisticated White Gloves. He was a very impressive and professional Head Butler! The entire staff was that way even when they did not know you were watching. The next day was Wednesday and a 9am leave time for the 40-minute drive to do the Vinegar tasting at Doktorehof. We were able to see a lot of agriculture along the way. In fact, we have seen agriculture all along the Rhine from Amsterdam. Beside vineyard after vineyard there are all sorts of crops along the way. The Vinegar tasting experience was wonderful. I had read on Cruise Critic that this was not to be missed and I agree with that assessment. We enjoyed the trip ad bought some vinegar to take home. I was one of the lucky 12 who got to take the 4-hour cooking class by the head Vinegar Maker. We had a four course meal we prepared using some of the vinegars we had tasted. We went for cocktails afterward on the ship where Ana the waitress and Alexander the Head Bartender looked after our every need. Alexandru even made sure I had fresh unsweetened Ice Tea in my room every afternoon. Dinner was divine as usual Thursday was a morning arrival to Rudeshiem, the town is very touristy, and charming. They offer Rudeshiem coffee which is made with a shot of brandy, maybe I will try it next time. The first thing we do is go on the wine tour of Schloss Vollrads.which has the most wonderful Alsace Riesling. The ship also carries it and that is what I drink from now on. After the tour of the winery where we had our first tasting on the lovely grounds, second in a parlor and third in the dining room. It was delightful and a wedding was to be held there that afternoon. We went into Rudeshiem and walked the narrow, old, steep and charming streets to the Christmas Shoppe. Alas, the prices were sky high on the items that interested me, although they definitely had a wide variety of things. Some elected to have a pastry and a coffee, it was alittle bit of a walk back for me so we headed to the ship where the crew had prepared a delightful Octoberfest meal, we had them carry plates for us to our room. Again, they are very accommodating even making sure I had a fresh pitcher of unsweetened tea in my room every day. We returned to the ship, I went and chose my lunch and Alexander the waiter delivered it to our room, so, I could watch the start of the castles go by Up next the Castles on the Rhine! We then sailed a 40-mile swath of the Rhine. As we watched the Castles go by. Anthony narrated and told us the name and history of each castle we passed. We passed by castle after castle hearing how they were all destroyed by the French in the 19th century and all been rebuilt. The quaintest villages with gorgeous churches and buildings. My husband took almost 100 pictures. It was as if we stepped into a fairy tale. The staff was serving us the beautiful orange cocktails; it was all so luxurious. As we sailed into Boppard (where you can walk into town and get educated on German wines) some chose to do laundry on the ship where they have 6 machines for you to use and will give you the detergent. I for one bought second hand items to wear and leave behind, laundry was not a problem for me. More room to pack in souvenirs too., this was an overnight so some went into town to watch the soccer match after dinner. Our group had a private cocktail reception at 6pm in the Leopard Lounge, so we chose to enjoy the view of the lovely town of Boppard. Then from 7:45pm to 8:45pm, there was an opera singer entertaining us in the Grand Salon, I felt like I was at Spoleto. Friday at 8am the ship was set to sail and those who wanted to ride bikes into Koblenz took off as we sailed into Koblenz at the confluence of the Moselle and Rhine rivers, they were offering the black forest cake demonstration at 9:30am. The problem is they had major tours starting at 10am and no one wanted to miss it. I was the only one who showed up, but, I was late and they had canceled, so, they said they would save me a piece (and they did!). We had plan to take a slow walk into town and then they arranged a gentle walking tour!! Perfect for us slow ones. We had a lovely slow tour seeing a church where Napoleon stowed his horses and a clock where the man rolls his eyes and ticks out is tongue on the quarter hour. The tour was so good, I felt I missed out on some very good guided tours. But…….if you have trouble walking you will just slow the group down. After the tour, we were back on the ship, had lunch and chose to go up on top and enjoy the rest of the afternoon, it threatened to rain, but, held off. At 5:30pm to 6:30pm they had a local quintet come aboard and perform. I sat pinching myself as I looked at the charming town of Koblenze, with this beautiful local talent playing. It just does not get any better than this We set sail that afternoon towards Cologne and docked later that evening. Saturday we had a 9am tour to Cologne and the ship was leaving promptly at noon. We were taken by the noisy bumpy mini-train to the Cathedral. Saw some f the most pitiful beggars………. Our tour guide had to get approval on an entrance time for us, so we finally got in around 10am. We had on our quiet Vox so, we had a wonderful tour. Saw the gold burial crate of the 3 wise men and a number of interesting facts. We were thru by 10:45 and some left to catch the 11am train back to the ship. I elected to go in one of the nearby souvenir shops and purchased some 4711 colognes. We caught the 11:30 train back to the ship. And at 12:30 we were off to our final destination of Amsterdam. The Wine sommelier Ivian elected to hold a 1-hour wine and cheese tasting which was educational, delightful and delicious. It was time to go pack because we would be up by 6:30am to eat breakfast and leave the ship by 8AM Sunday, our intent was to be off the ship by 8am, check into our hotel Radisson blu, store our luggage and be in line for the Anne Frank museum by 9am. There were several staggered bus departures taking passengers to various points. Earlier in the week, each cabin was requested to submit their departure plans (flying out after disembarking, trains, taxis to airport, extending in cities, etc.) and the crew efficiently used this information to use the buses to get us to where we needed to be. We got to our hotel by 8:15, we had previously reserved and paid for this room and upgrade to Business Class. We were told we could get in the room by 10am. We were also told the Anne Frank Haus were only accepting on line ticket purchases from 9 am to 3:30pm and afterwards walk-ups could purchase a ticket. I had been trying to buy on-line tickets since March. They took the site down in June for the United States BECAUSE SCALPERS WERE BUYING THE 9 EURO tickets and then selling them for higher prices to those standing in line. So……….we decided to wait on the 10am check-in time, then the system went down and no one could check in, we finally decided to do a one hour canal tour, got directions, went the wrong way and a kind Dutch gentleman stopped us and said we were headed to the red light district. We went back to the hotel, all was well and we checked into our room. We headed back out and they are right, watch out for the bikes!! Took the canal tour which was lovely. We then caught a Pedi cab to the Rijk’s Museum where we had no line and still no rain!! We saw the Rembrandts and the Masters, it was great. It was now 3:30 and we caught a cab to the Anne Frank house for 6 Euro’s. We waited in line for 1 hour and 15 minutes and got into the house. It was everything they said it would be, the worst part seeing the picture of Otto Frank standing in the apartment where his family hid for 2 years and seeing the sadness in his eyes. It was now 6:20pm and we caught a cab to Casa Di David where the remnants of our group was meeting for dinner. Fabulous Italian dinner then back to the hotel where we flew home. Amsterdam was lovely, 750,000 people and yes they had cars, but most walk or ride their bikes. Everyone is probably healthy, but, houses are very tall and skinny with tight staircases. They are all 16th century in the historic district, just lovely! The biggest question, would I do this cruise again? Yes, after I take one on the Danube, I would love to cruise from Amsterdam to Basel! Read Less
Sail Date July 2016
We chose this cruise for several reasons. 1. The all inclusive feature. Not having to pay extra fees for alcohol, excursions and tips. There were usually 2 different tours available in each port. 2. The wireless headphones used ... Read More
We chose this cruise for several reasons. 1. The all inclusive feature. Not having to pay extra fees for alcohol, excursions and tips. There were usually 2 different tours available in each port. 2. The wireless headphones used during the excursions allowed each person to hear the guide clearly, even when 30 feet away. 3. The ship had 2 hard top enclosed areas on the top deck. They are able to be lowered when approaching some areas with low clearance. It was very nice to get out of the colder and wet weather while still enjoying a 360 degree view. 4. The balcony had a window the width of the cabin which lowered to allow the fresh air in the cabin. The chairs were large and upholstered. 5. The Chef kept the menu as local as possible. He highlighted local fish and vegetables. The wine was paired wonderfully with the meals. Read Less
Sail Date June 2016
After cruising on the ocean many times wanted to try something smaller. I loved it. All of the crew were so friendly and helpful. To see the Captain welcoming you back on the ship after your excursions was not something we were used to. ... Read More
After cruising on the ocean many times wanted to try something smaller. I loved it. All of the crew were so friendly and helpful. To see the Captain welcoming you back on the ship after your excursions was not something we were used to. What a nice touch. It was so wonderful watching how they all worked together to make your trip one you would not forget. I can not say enough about the crew how wounded up they were. The food was beautifully displayed and a delight to eat. The dining staff made the meals something to look forward to. So much to see and do during the day. The guides were knowledgeable and gave many tips on what to check out on your free time. The cabins are small but all beautifully decorated. The attention to detail is in everything they do - from the glass water bottle in your room( refilled for you as needed), to the water bottle provided to use on excursions, to the privacy pillow for your door, and all the other touches aboard the ship. We are looking forward to another trip with Uniworld. Read Less
Sail Date June 2016
The rooms on this ship are tiny. Ours was a suite, which had a nice bathroom, but otherwise was about the same size as the regular rooms. The dining room was constantly over crowded. The food was mediocre at best and awful at worst. The ... Read More
The rooms on this ship are tiny. Ours was a suite, which had a nice bathroom, but otherwise was about the same size as the regular rooms. The dining room was constantly over crowded. The food was mediocre at best and awful at worst. The day was structured to force you to attend evening talks in a crowded bar area every night after which everyone on the ship went to dinner. As a result, the dining room was overwhelmed and it took 2 plus hours to eat every night. You can barely move around the breakfast and lunch buffets as the tables are so jammed together. Every event was preceded by a stampede of passengers. The lecturer speaking on the reformation started his talk about religion by saying he was an atheist and then read from note cards. We did complain and efforts were made to make things better for us, but frankly, not much could be done. This would have been our worst vacation ever had it not been for the wonderful staff on the ship. They always had a smile and made every effort to please. The experience is designed for travelers that do not want to explore on their own and that do not do their homework or try to learn about their destinations but want to be spoon fed. Read Less
Sail Date May 2016
We choose this cruise on the recommendation of our AAA travel agent and took advantage of a limited time pricing advantage. Although we have cruised many times this was our first river cruise. We were impressed on our arrival with the ... Read More
We choose this cruise on the recommendation of our AAA travel agent and took advantage of a limited time pricing advantage. Although we have cruised many times this was our first river cruise. We were impressed on our arrival with the service, taking our luggage and delivering it to our stateroom and the ease with which we were able to check in. Our cabin was at the water line and was similar to the inside cabins we have had on an ocean ship. However, it was much more luxuriously furnished and the bed was wonderful! All of the products furnished in the bathroom were top of the line. The lounge was spacious providing plenty of room for presentations, entertainment, dancing and socialization. The best part was that all drinks were included in our cruise price and the bar service was exceptional! We spent our evenings making wonderful new friend. This is where we had our daily briefings from our cruise director for the next days stops and excursions. Our cruise director Anthony was wonderful with an extensive knowledge of our destinations and did an excellent job of arranging the excursions. Daily there were free excursions and some ports had excursions at a reasonable additional cost. These were for the Black Forest and the Heidelburg Castle and were well worth the additional charge. Best of all, the day we cruised past the castles was all blue skies and sunshine. Anthony described the castles in detail with interesting stories about each one. The dining room was also spacious and beautifully appointed. Our head of food service, Sam, did an excellent job of making every guest feel special as did the waiters. My husband is a big man who likes to eat and Sam made sure that he got enough each evening. My husband enjoys the variety of activities offered on the larger ocean ships, but I loved the intimacy of the smaller river cruise. If we ever go on another river cruise it will definitely be with Uniworld. Read Less
Sail Date May 2016
This was our second UniWorld cruise, and my third river cruise. UniWorld by far exceeds other river cruise experiences that I or any of my friends have enjoyed. While most of the European river cruise companies follow similar itineraries, ... Read More
This was our second UniWorld cruise, and my third river cruise. UniWorld by far exceeds other river cruise experiences that I or any of my friends have enjoyed. While most of the European river cruise companies follow similar itineraries, the total cost and experience vary from one line to another. On this ship, Captain Heinrich mingled with passengers and greeted us as we returned from excursions. The crew were attentive, friendly, and accommodating--to a person. Food was excellent--in fact we returned to the ship for meals at times when we were on shore nearby and had excellent dining opportunities. Dinners were outstanding and it was always fun to find out what the Chef would prepare for us next. The menu offered wide varieties, local flavor, consistently delicious and served by the most outstanding staff. The staterooms are very comfortable, quiet, with the feel of a nice hotel. The bed was very comfortable. Excursions were just the right length, led by very good guides, and we often felt sympathy for other (non UniWorld) passengers whose excursions had them walking lengthy uphill climbs or altered itinerary due to rain. When about 6 river ships had a high water delay (at a loch) the UniWorld Cruise Manager and Captain absolutely worked miracles to arrange excursions of excellence. The excursions we were able to select, while the ship was waiting for the loch to open, were some of the best. On a holiday Sunday and Monday, coach, drivers and guides were arranged. It was (to the passengers) as if this were effortless. The transport and guides were known and vetted by UW thus the quality of our excursions were excellent! (While some of the other ships had passengers onboard with no excursions). We had village, castle, vineyards, cathedrals, art and architecture with or without plenty of walking. There was time to see and experience most of the towns and villages on our own if we so desired. A guide in Trier, an archeologist, was amazing in his ability to make the town's Roman ruins and history come alive. We are already planning two more UW cruises. This is the best way to get to know where, in Europe, you would like to come back for vacation. About cost. UW is all-inclusive. Tips, excursions, drinks (I never saw anyone intoxicated) special dining, everything. Once booked there is nothing to worry about, they WILL take care of you. Right down to the flight we booked through UW, they made the experience truly carefree. Returning guests are given a discount. Read Less
Sail Date May 2016
We have cruised multiple times in the past but this was our first river cruise. OMG! We cruised from Basel, Switzerland down the Rhine River, up the Mosel River to Luxembourg, then back to the Rhine, finishing up in Amsterdam. The ... Read More
We have cruised multiple times in the past but this was our first river cruise. OMG! We cruised from Basel, Switzerland down the Rhine River, up the Mosel River to Luxembourg, then back to the Rhine, finishing up in Amsterdam. The itinerary was absolutely fabulous. We had such a wonderful time exploring the various towns along the way. You simply can't beat this itinerary! The River Queen was a beautiful boat, wonderfully appointed, comfortable and a pleasure to cruise on. The crew was no less than outstanding. From the Captain on down, every crew member did their utmost to ensure each guest was comfortable, well taken care of and having a great time. The food was outstanding and the service top notch. Our cabin, while tight space wise, was well appointed and comfortable. Our excursion manager was fantastic. The buses were very clean and comfortable and the drivers were excellent. All of the tour guides in each stop were easy to understand, extremely knowledgeable and attentive to questions and/or concerns. Entertainment on board was limited, but there was never a lack of things to do. Overall, we could not have been more impressed with our Uniworld experience. It was well worth the money! Read Less
Sail Date May 2016
This was our 6th cruise with Uniworld and our third on the River Queen. A couple of things we love about Uniworld are the ships are unique as opposed to being cookie cutter and they do an outstanding job of hiring and training the staff. ... Read More
This was our 6th cruise with Uniworld and our third on the River Queen. A couple of things we love about Uniworld are the ships are unique as opposed to being cookie cutter and they do an outstanding job of hiring and training the staff. We always get a suite primarily for the larger bathroom with two sinks instead of one plus you have a butler which is very nice. The food is very good and plentiful and the service in the dining room is outstanding. This cruise was unique but I believe it demonstrates why we will always sail with Uniworld. High water on the Rhine forced a disruption with the itinerary the first several days. Piet, the cruise director, made adjustments on the fly and was still able to get most of the planned excursions taken care of to everyone's satisfaction. The afternoon of the 6th day my wife had a bad bicycling accident while on a ride with a group. The following evening it became obvious that she needed medical attention. The morning of the 8th day Piet and irma, the Hotel Manager, arranged for a taxi to take my wife, myself and our Butler Marko to the emergency room in Trier. Marko stayed with us the entire time and at 12:15 we were on our way back to the River Queen for a 1pm sailing. My wife suffered a concussion, 4 broken ribs and a bruised kidney. They wanted to keep her in the hospital for three days but she declined because she knew she would get good care and rest on the ship. That was a huge understatement. The staff took amazing care of her over the balance of the cruise. Marko was at her beck and call. He checked with her before every meal to see if she was hungry and then took her order which he then delivered to her while she was in bed. He would check in multiple other times throughout the day to see if there was anything he could get her or do. We cannot say enough about the care and attention my wife received. We have always had great service on all of our Uniworld cruise but this was over the top. If you are considering a river cruise Uniworld needs to be at the top of your list. Read Less
Sail Date May 2016
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