My friend suggested this cruise and it sounded wonderful. Overall it was! The dining staff really made the cruise worthwhile. They were friendly, extremely professional and hardworking. They really took the time to make sure you felt looked after. The Chef was excellent and important because I have a food allergy. The food was plentiful and there was a great variety. I felt the off ship tours were ...
I chose this cruise because I was intrigued by the idea of a cruise that really was all-inclusive - all excursions, drinks, entertainment, tipping were included, and nothing was to be paid while on board. And that's exactly how it was!
I was picked up at the airport and driven to my hotel, then the next day taken from the hotel to the boat (there were lock delays, so our embarkation location ...
We were supposed to board at Basel but due to a lock problem we started at what was the second port Breisach not a problem. We had been with Scenic before so knew what to expect and it was all as we thought it would be.
Due to any early flight we arrived about 1pm and were told to wait in the lounge as boarding was officially 3pm. After a quick drink we were asked by Marketa the hotel manager ...
We chose this cruise for a number of reasons: great reviews, great incentives for booking early (price, $500 flights from Canada (we went with the recommended KLM), two complimentary $100 Euro pre-paid Mastercard cash cards, lots of cabins to choose from when we booked, exciting itinerary, truly all-inclusive (did not pay extra for any excursion or drinks and food on the boat, and Scenic has a no ...
All inclusive. From the very convenient boarding to the easy departing trip was top notch. Our cabin was well-appointed. This vessel is relatively new, in 2015, I think. Balcony added comfortable space. Beds were deluxe clouds .Extremely well executed program of events. Dining was 5-star. Dining service best I've experenced- far above QE2.
Kudos to Zoran and Branislan who provided me a ...
Amazing customer service. Amazing staff. Food excellent, room comfortable, fridge always stocked. Could ask for nothing more. Excursions were excellent, informative. Evening entertainment was fun and not so loud that you could still carry on a conversation if you wanted to. Cabin was kept spotless as it was cleaned twice a day with a turn down service as well. Personal laundry was done same day. ...
Dear Chrishirl,
Thank you very much for your wonderful review of your recent Scenic Opal cruise. It's fantastic to hear you found our staff and customer service amazing alongside excellent...
We (my husband, 72 and I, 67) had cruised with Scenic before, two years ago and we have been on numerous ocean cruises. Scenic (which attracts mostly Brits and Australians with some Canadians and Americans) makes the trip so easy and enjoyable. Embarkation went like a dream - we were met at the Basel airport, transferred to the ship, fed lunch and relaxed in the lounge until the cabins were ready ...
Dear Ssarha
We are extremely pleased to hear you enjoyed your cruise with us and that the service on board was impeccable.
We hope to see you again in the future.
Kind Regards,
The Scenic...
This cruise was recommended by a friend and it was top notch.
The cabin (double) was comfortable with a small balcony with seating for two.
Not only the cabin, but the entire ship was well maintained by staff.
The meals very good with lots of variety and choices.
The entertainment was very good from current popular music to classical music and some comedy.
The ports of call and ...
New experience having never done a river cruise before. The Rhine was lovely and everything about the ship was wonderful. The only thing I didn't like was getting up reasonably early every morning to go on a trip. Having said that we did see a lot of lovely places.
All the crew were excellent and very friendly. The on- shore trips were well organised and everything went to time. The ...
This trip was recommended by our travel agent as it fit into a meeting that I attended in Basel.
All aspects of the trip were delightful - it was busy however with daily excursions. We were blessed with good weather for most of the trip.
The staff and especially the cruise director made the trip fantastic.
The ship captain and crew lended to feeling of security and safety.
The ...