Scenic River Basel Cruise Reviews

My wife and I booked an 11-day Scenic Gems of the Danube cruise as a 20th anniversary present to ourselves. It was recommended by my travel agent. This was also a trip that was on our bucket list. Just a few days before leaving for our trip, I was advised by my travel agent that the rivers in Europe were experiencing low water levels due to the hot, dry summer. We were scheduled to be on the ...

We chose Scenic because it had been rated as one of the top 3 river cruise lines. We booked one of two "Panoramic Suites" (#337) and spent a small fortune to have this experience....the "river cruise" experience. For us, it was more about the ship and the trip down the Danube, our deluxe (fabulous) cabin and our butler (Christian, who by the way, was excellent). The day trips were an ...

We chose this cruise because we had sailed on Scenic before and had a memorable experience. This particular cruise was a adventure. We were warned prior to the cruise that there was low water levels on the Danube and we might have to do a transfer which was fine. On September 22 we were given notice that the ship would not procede past Regensburg and there was a option for passengers to return ...

Our first river cruise! We called Scenic on September 9th to see if re-scheduling our Danube cruise was warranted (we were aware of low water levels). We were told no; there was a possibility of a ship swap if necessary. On September 18 (we were already in Prague), we received an email from Scenic informing us we would be boarding the Jasper instead of the Amber as originally planned. Upon ...

We are first time vacationers with Scenic and we wouldn’t hesitate to book with them again. Since riverboat cruising is new to us, we relied entirely on Scenic to book our flights, provide airport transfers and tours. They did not disappoint. We did the Rhine Highlights 8 day Cruise from Basel to Amsterdam on the Opal, their newest riverboat built in 2015. Of note, the hull of this ship is ...

Heard good reviews plus family/friends already booked. The staff was terrific. From Beate-cruise organizer to wait staff of GEORGE, JANKO, BRANISLOV and MARISIO. To Maria room attendee. They were all courteous, friendly, attentive and just plain NICE people. Always served us with patience and a smile. They were the best part of our trip. The crew was also terrific in the smoothness of our ...

We chose to cruise with Scenic after friends referred them. Being our first river cruise, we wanted to move forward with the confidence that someone else had enjoyed their experience. I cannot say enough about Scenic, and the Jewel Captain and Crew. While other river boats were unable to sail their itinerary because of low water levels in the Rhine, we did not miss one of our ports of call. ...

Positives and negatives. First the good news. All shipboard personnel were terrific...helpful,friendly, eager to please and competent. Great attitudes in spite of grueling work schedules. The cabin, on the diamond deck, was super.....spacious enough, quiet, and kept spotless by our room attendant. Both arrival and departure from the ship were extremely well organized. Daily briefings by the ...

The cruise deconstructed....Our cabin (Deluxe Balcony Suite) was great. The bedding excellent, the space roomy, plenty of closet storage, comfortable balcony chairs (we loved that the large window rolled down to open), and the roomy shower made the bathroom feel larger. The public space lounge area was also nice with large viewing windows and lots of comfortable chairs and couches. The ...

Our cruise on Scenic Opal was from Basel to Amsterdam commencing 25 July for one week. We had a balcony cabin 216. Embarkation was poorly managed and for reasons never fully explained the cruise started at Strasbourg, The rep at the airport did not mention the change and many of us endured fully loaded bladders during the 1hr 45 min trip. We subsequently found that a small group new of this ...