We were supposed to board at Basel but due to a lock problem we started at what was the second port Breisach not a problem. We had been with Scenic before so knew what to expect and it was all as we thought it would be.
Due to any early flight we arrived about 1pm and were told to wait in the lounge as boarding was officially 3pm. After a quick drink we were asked by Marketa the hotel manager ...
All inclusive. From the very convenient boarding to the easy departing trip was top notch. Our cabin was well-appointed. This vessel is relatively new, in 2015, I think. Balcony added comfortable space. Beds were deluxe clouds .Extremely well executed program of events. Dining was 5-star. Dining service best I've experenced- far above QE2.
Kudos to Zoran and Branislan who provided me a ...
Amazing customer service. Amazing staff. Food excellent, room comfortable, fridge always stocked. Could ask for nothing more. Excursions were excellent, informative. Evening entertainment was fun and not so loud that you could still carry on a conversation if you wanted to. Cabin was kept spotless as it was cleaned twice a day with a turn down service as well. Personal laundry was done same day. ...
Dear Chrishirl,
Thank you very much for your wonderful review of your recent Scenic Opal cruise. It's fantastic to hear you found our staff and customer service amazing alongside excellent...
We (my husband, 72 and I, 67) had cruised with Scenic before, two years ago and we have been on numerous ocean cruises. Scenic (which attracts mostly Brits and Australians with some Canadians and Americans) makes the trip so easy and enjoyable. Embarkation went like a dream - we were met at the Basel airport, transferred to the ship, fed lunch and relaxed in the lounge until the cabins were ready ...
Dear Ssarha
We are extremely pleased to hear you enjoyed your cruise with us and that the service on board was impeccable.
We hope to see you again in the future.
Kind Regards,
The Scenic...
New experience having never done a river cruise before. The Rhine was lovely and everything about the ship was wonderful. The only thing I didn't like was getting up reasonably early every morning to go on a trip. Having said that we did see a lot of lovely places.
All the crew were excellent and very friendly. The on- shore trips were well organised and everything went to time. The ...
This trip was recommended by our travel agent as it fit into a meeting that I attended in Basel.
All aspects of the trip were delightful - it was busy however with daily excursions. We were blessed with good weather for most of the trip.
The staff and especially the cruise director made the trip fantastic.
The ship captain and crew lended to feeling of security and safety.
The ...
Loved my trip on the Rhine highlights tour... from beginning to end...we had such a good time and were sad to leave at the end of the week on board the Opal. The staff were superb, food and drinks plentiful, itinerary good, only critisim would be the early starts for the trips. The trips were informative and well conducted. The staff were fantastic and had an excellent rapore with their guests. ...
We just returned from a one week cruise on the Scenic Opal. Overall, we had a wonderful time, with a few disappointments. We were told that they would only pick us up at the Zurich Airport, so we stayed there overnight and arrived at the designated meeting spot at 11:45 as directed only to be told that we would not depart for Basel until 2:00. When we arrived at the ship, the welcome lunch was ...
Firstly, the Romantic Rhine Mosel cruise is about the scenery, and we were not disappointed. The Scenic Opal is a well appointed ship, with staff that are attentive to any request.
My wife's gluten free requirements, such as bread service and varied pasta alternatives was efficient and was varied with all meals. Occasionally, her bread service was already at the table when we arrived. ...
From the minute we boarded in Basel Switzeland to the last minute when we disembarked in Amsterdam Switzerland, the staff were absolutely amazing. Always smiling, wishing you a good morning, a good afternoon, a good time on your excursions. Richard Grey the cruise director was very entertaining. Food was excellent and the staff in the dining room were amazing. Norm the chef was always around ...