We booked to leave Basel on 10/15/18 and arrive in Amsterdam on 10/21/18 on Scenic Jewel. The Rhine river had been low since end of June beginning of July according to many locals and crew. This trip was a disaster. We met to board ship in Basel ( met at Airport) and were bussed to Worms as river was too low to allow ship to go to Basel. We took a BUS to Worms. We were in Worms two days being ...
Dear Nickr,
Thank you for your review and we are sorry to hear that this was not the 5 star cruise you were expecting. Unfortunately due to the hot and dry weather patterns in Europe, this...
We chose to cruise with Scenic after friends referred them. Being our first river cruise, we wanted to move forward with the confidence that someone else had enjoyed their experience. I cannot say enough about Scenic, and the Jewel Captain and Crew. While other river boats were unable to sail their itinerary because of low water levels in the Rhine, we did not miss one of our ports of call. ...
Dear debbiemitchell,
Thank you for your review and we are delighted to hear that you enjoyed your experience and everything ran smoothly despite there being low water levels. We are pleased...
The cruise deconstructed....Our cabin (Deluxe Balcony Suite) was great. The bedding excellent, the space roomy, plenty of closet storage, comfortable balcony chairs (we loved that the large window rolled down to open), and the roomy shower made the bathroom feel larger. The public space lounge area was also nice with large viewing windows and lots of comfortable chairs and couches.
The ...
Dear NewMexi Girl,
Thank you for your review. We are pleased to hear you found your suite of an excellent standard and spacious, whilst our staff were incredibly hardworking and...
Positives and negatives. First the good news. All shipboard personnel were terrific...helpful,friendly, eager to please and competent. Great attitudes in spite of grueling work schedules. The cabin, on the diamond deck, was super.....spacious enough, quiet, and kept spotless by our room attendant. Both arrival and departure from the ship were extremely well organized. Daily briefings by the ...
I chose this cruise because I was intrigued by the idea of a cruise that really was all-inclusive - all excursions, drinks, entertainment, tipping were included, and nothing was to be paid while on board. And that's exactly how it was!
I was picked up at the airport and driven to my hotel, then the next day taken from the hotel to the boat (there were lock delays, so our embarkation location ...
We have been in several ocean cruises, but had heard good reports of river cruising and because we were celebrating special birthdays, thought we would try a cruise down the Rhine. We were met at Zurich Airport and bussed to Basel to board the boat. Both embarkation and disembarkation were very good. Our luggage was taken care of by the crew. Our cabin was on the lower deck, the same as the ...
Retirement celebration trip of a 1st time one week Rhine cruise and we treated ourselves to a top price suite on the Emerald deck. It had a full size bathroom with bath and separate shower. To be honest we didn't really get our money's worth as we didn't take advantage of the butler service, being reasonably fit and healthy, and didn't spend a lot of time in our room, but that was our choice. We ...
We had never been on a river cruise and chose Scenic after much research. The first couple of days were not so interesting but Heidlberg, Koblenz, Cologne and Amsterdam were all very lovely. Our cabin was small but very well designed and we had all we needed and more. The food and beverage service was excellent and all gratuities were included. The shore excursions were well organized and ...
We searched online for a cruise liner that had great reviews & chose Scenic for that reason. The reviews were dead on. One of our favorite events was an evening at the palace for a private performance. We will never forget it.
The boat is so steady you wouldn't even know you're on a boat. The views, staff, food, drinks & extra entertainment are terrific. The choices of escursions are also ...
We chose this cruise based on the information provided by Scenic in their info booklet. Our travel specialist assured us that what was written was what we could expect. She was right on.
We selected this particular cruise itinerary because it allowed us to visit 4 European countries in the 7 days we were on board. Switzerland, France, Germany and the Netherlands.
The ship was lovely and ...