My husband and I chose to go on our first river cruise in Germany in December because we wanted to visit the Christmas markets. We were extremely disappointed and will never cruise with Viking again. The cabin was small but adequate and was kept clean. We were disappointed with the food except for the German fare. It was very disappointing to have only one restaurant with very specific dining ...
We appreciate you sharing your experience, Schubie, such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your comments have been...
11.24.22
We recently completed a Uniworld Cruise (Castles Along the Rhine) on the ship, SS Antoinette from Basel to Amsterdam (09.25.22 to 10.02.22 with a post-cruise extension for all in Amsterdam until 10.04.22). two (2) Parents (us), two (2) Adult children with spouses for a total of six (6) guests.
We as parents paid for all the costs including air from Uniworld Air Dept, Uniworld ...
My husband and I were excited to sail on Sigrun by Viking River Cruises. We booked our Voyage in 2017 to sail in Fall 2019. We paid for a French Balcony room but were disappointed extremely when we were given a room on the bottom.
I.m a vegetarian and asked the Ship Chef if there will be any vegetarian option on the ship. He assured me that each meal has a vegetarian dish. So there was no ...
I’ll start by saying that my husband and I did not enjoy our cruise with Viking, this review is really meant to inform and enlighten the traveler before they decide to book a river cruise particularly with Viking. We choose Viking because friends had been on their ocean cruise and found it very enjoyable. We typically cruise Celebrity, which provides a level of luxury we enjoy. We booked ...
Thank you, Drl75, for providing us and the cruising community with an overview of your time aboard Viking Baldur. We are pleased to know our airfare and transfer services were satisfactory,...
We booked to leave Basel on 10/15/18 and arrive in Amsterdam on 10/21/18 on Scenic Jewel. The Rhine river had been low since end of June beginning of July according to many locals and crew. This trip was a disaster. We met to board ship in Basel ( met at Airport) and were bussed to Worms as river was too low to allow ship to go to Basel. We took a BUS to Worms. We were in Worms two days being ...
Dear Nickr,
Thank you for your review and we are sorry to hear that this was not the 5 star cruise you were expecting. Unfortunately due to the hot and dry weather patterns in Europe, this...
My wife and I are repeat customers on Uniworld River Cruises and were on the ill-fated above eight-day river cruise that in effect lasted 2-3 days. We departed Basel on October 14, 2018. At that time the crew had to know that completion of the scheduled eight-day river cruise was extremely unlikely, given conditions on the Rhine at that time. The Captain later indicated to us that at the time ...
Don't ever book a cruise with Uniworld Boutique River Cruise Collection unless you want to be held hostage on a bus tour instead of being on a 5 star ship. We were told 2 days into our 8 day river cruise that we would be getting on buses to finish our cruise with NO option of cancelling. And there was no chance of getting a refund of any kind on our HUGE bill. The company allowed us to get on a ...
We had planned for our first trip to Europe in almost 30 years and had been sold on the Uniworld Castles on the Rhine river cruise by Uniworld reps. When we arrived in Basel the captain and cruise director allowed all passengers to board. We were unsuspecting of any issues, but Uniworld KNEW that the Rhine River was IMPASSABLE and they boarded everyone anyway. Then 24 hours after boarding at ...
I believed that we were booking a 5 star cruise, we ended up on the worst experience in25 plus ocean cruises.
Communication from Scenic was non existent. The day that we were flying to Budapest I called the Scenic office in Vancouver and the rep. Promised to call me when he got into the office. Well, he never called me, but I did receive a call from Nat. Geo. Who told me that we would be ...
Dear Tidalmist,
We are sorry to hear this was not the 5-star cruise you were hoping for. Due to the exceptionally dry weather in Europe, this has led to low water levels in sections of the...
Chose this cruise as I wanted to cruise on the Danube from Nuremburg to Budapest. When we got picked up at Munich aiprort we were told that due to low water we would be bused to Passau so missed a large part of the cruise down the Danube. Then the ship only cruised for half a day during daylight hours. I thought there would be a lot more cruising during the day not at night and the tour descriptor ...