Emerald Basel Cruise Reviews

We had travelled the Danube before with Emerald which prompted us to choose the Rhine cruise. The cruise ships were both excellent with superb service by all the staff and crew. The included trips were also well planned and well worth the money. The tour guides were well informed and the tours were very interesting. The one big complaint we all had was the travel arrangements getting to the ...

We wanted to be on a river that we haven't sailed on, to visit new places & see castles. The Majestic Rhine cruise fit the bill. We had this trip booked for August 2018, but as we all know now, the water level of the Rhine River was too low then, & as such, Emerald Waterways cancelled our trip. We, however, still wanted to fulfill the aforementioned & rebooked for August 2019. We were ...

We chose this cruise because of the location and price. We were met at dockside by the tour director (Nina), dropped our bags off. She took us onboard where we could have a snack and a coffee. We then went off to explore Amsterdam. There was no set seating in the dining area so you could choose to join others or be by yourself. The meals were a la carte and lunch and dinner usually ...

Having completed a river cruise 3 years ago on the Danube with another river cruise line we were looking again to another great cruise. This time it was with Emerald and we weren’t disappointed. Our pickup at Zurich airport went flawlessly and we were soon on the Emerals Sky. Originally we were supposed to be on the Emerald Destiny but due to low water levels we were changed to the Sky. This ...

It was all inclusive the cruise staff were friendly and excellent. The cabin was very good the bed was very comfortable.On suite was great shower was great always plenty of hot water.All of the trips were good and the local guides were friendly and very knowledgeable.One of the highlights was the Concert in Vienna superb! The balcony suite cabin was great apart from the cigarette smoke ...

We chose Emerald Waterways after researching 6 popular cruise lines that sailed the Rhine river, and can say that our 1st ever cruise experience was overall fantastic. The cruise lived up to our expectations, and exceeded some, in all areas except the food quality. Being all-inclusive was important to us, no worries about calculating gratuities, port fees, etc.. We loved the Swissôtel Basel ...

After much research for our first river cruise, we decided to book with Emerald. While, I usually book my own vacations, I did go through a travel agent this time as I have never been to Europe. I did book my own airfare and hotel pre-cruise but did the Emerald add-on with the hotel and transfer at the end of the cruise which was well worth the price. My wife and I left mid-June and spent ...

We cruised the Danube with Emerald in 2016 and enjoyed ourselves so much we booked the Jewels of the Rhine cruise for 2017. We were not disappointed, the Emerald Sun was the standard we would expect, the staff friendly and helpful and the excursions well organised. My only comment would be at the beginning of the cruise I can only describe the standard of the food as variable. There may have been ...

Having been on numerous sea cruises we decided to try a river cruise for the first time with friends who have been before and recommended Emerald Waterways. Emerald Waterways delivered a good cruise with only some small changes to the itinerary, for example we had a buffet dinner the first night instead of a cocktail reception and welcome dinner which we had on the second night. This was ...

First (and last) river cruise for us. Emerald Sky is a great ship, and a great way to see several destinations with no hassle. Our cabin 311 was well decorated with good space and it was kept immaculately clean by our super cabin attendant Malik. All of the crew were terrific and very helpful. The entertainment wasn't to our taste but we enjoyed what we did join in with. The excursions were well ...