1. Home
  2. Cruise Lines
  3. AmaWaterways
  4. AmaWaterways Cruise Reviews

80 AmaWaterways Basel Cruise Reviews

10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the ... Read More
10 passengers in our family chose this cruise for the Christmas Markets. We departed from Amsterdam on the 22nd of December for Basil. We noted a small notation on the website that many markets closed on the 22nd or 23d, however the itinerary listed several markets to visit. On board, our updated schedule listed an added market. What this cruise company failed to mention was all markets were closed on Dec. 25th and 26th. They also failed to note that markets did not open until 11:00a.m. At one port our excursion was scheduled to leave at 8:00 a.m. for a short walk and then visit the Christmas Market. During the walk our local guide advised us the market didn’t open til 11:00 a.m. the problem, our ship was scheduled to leave port at 11:00 a.m. so, we missed one of the open markets. When we complained to our cruise director about this, she replied “it is not my fault”. In addition our embarkation on the ship was delayed til after 6 p.m. because of some problem they experienced on the previous cruise and extra sanitation was needed..so we sat in a hotel lobby for several hours. “Award winning” cuisine was featured in the promotion of this cruise line and this ship. Actually, the food was modest and most of the food service slow. The ship has a capacity of 160 plus. There were only 86 of us on the cruise, and we were the last cruise for the season. The entertainment was zero and the very limited lectures or discussions were from a brochure. I note in AmaWaterways website advertising Christmas Markets cruising late in December for 2020. Beware. Read Less
Sail Date December 2019
We flew into Zurich, Switzerland for the first 2 nights on our own and had a driver transport us to Basel, Switzerland where the AmaStella was waiting. We were told you could check in early and leave luggage but actually check ... Read More
We flew into Zurich, Switzerland for the first 2 nights on our own and had a driver transport us to Basel, Switzerland where the AmaStella was waiting. We were told you could check in early and leave luggage but actually check wasn't until 3:00. We arrived at 1:00 and were greeted with by Jessie the Crew Manager and 2 guys taking our luggage and inviting us in. They had a lite lunch ready for us to eat while our rooms were still getting ready. We were on top level for rooms I believe the AB. We had a inside and outside balcony which made our room feel a lot bigger. The size was good and the bathroom was decent size for the room and everything was clean and spotless. Our daily service by Melina was impeccable. She was super nice and we loved her!!!! We loved the food and everyone was extremely nice at all times and willing to help if something was needed. The service in dining was always fantastic as well as all the food options. We especially loved Vlad who was our wine server every night and our bartender in the lounge after dinner. He always had a smile! In fact, everyone always had a smile! The excursions were good, could not complain, except on last day in Amsterdam our guide was always trying to be funny and it came across very caddy. We didn't care for his style at all, would have done better walk around on our own and take pictures, which is all my daughter wanted to do anyway. One night we had a trio of classical men and they were fantastic and another night Poppy field, a husband and wife combo singing the latest tunes and oldies to dance to, We have never done a cruise of any kind and I was a little worried. But it was fantastic and the best vacation we have every done. We are from the states so we loved the history and sights on all the excursions. It made it more special by being Christmas on the Rhine, so everything was decorated, even on the boat. Which made it festive and fun. I have to say the people on this boat really made this trip so good. Jessie was our crew manager and cannot say enough things about her. She was absolutely the best and felt like a family member when we had to leave her. Hands down would do again and have already told every one we know to do this cruise!!!! Read Less
Sail Date December 2019
The Christmas markets were lovely and the food was good. Cleanliness is a concern-found someone else’s sock under my bed at check in. Despite asking to have it he room vacuumed and the stained coverlet and curtain changed out for ... Read More
The Christmas markets were lovely and the food was good. Cleanliness is a concern-found someone else’s sock under my bed at check in. Despite asking to have it he room vacuumed and the stained coverlet and curtain changed out for clean ones, it took 2 days and numerous discussions to occur. The often haughty cruise director gave misleading pricing (different numbers to different people) about upgrades. She spent time with only a few passengers and insured the tipping was OFTEN mentioned and provided separate envelopes for her own tips. She suggested we provide reviews with all 5’s while onboard. The excursions were great except that often you were herded into the living room to be overdressed awaiting your color to be called. One awful excursion included a chop chop train that was packed like sardines and overheated with no purpose except to transport passengers to a cold bench where you had a “wine tasting” which was really a sales pitch. The dining room was nice but I saw a waiter pick up a passengers fork from the floor and place it back on the table. Also, there wasn’t enough seating on the dining room at times despite the ship not being full. Read Less
Sail Date December 2019
My first River Cruise and while I always thought this was for the old, not with AMA Waterways. I have cruised many ocean voyages but thought I would try this. I was so happy I did that I cannot wait to see where I want AMA to take me ... Read More
My first River Cruise and while I always thought this was for the old, not with AMA Waterways. I have cruised many ocean voyages but thought I would try this. I was so happy I did that I cannot wait to see where I want AMA to take me again. No lines, no pushing or waiting. When we arrived at the time requested, we were the only people there, they took our luggage and walked us from the dock right to our room. Our room was beautiful we did have a balcony and even in the month of November we used it multiple times a day. What I loved was you had a choice of excursions, this was included in the price, wine/beer choices with all meals, included. The service and meals were amazing. No one trying to sell you something, or loud announcements . The stops were great, we chose the walking tours, you could bike through Europe if you choose or even hike through the Black Forest. The tours ran smooth and it was wonderful, you were greeted when you cam back with some beverages and warm towels. I know many want to know about night life, well there was some, you were able to talk with your fellow cruisers and they had music. While there is no casino, water slides or skating rinks on board. The social time with people was great. The ship was absolutely beautiful. The service , I even had 2 massages and my hair done with very reasonable pricing (much more affordable than the large cruise lines) I know that some River Cruise Companies are not the same, do not compare this with some of the other companies that may Market themselves. AMA Waterways is the best river cruise company out there. You will not regret it. I cannot wait to book again. Thank You AMA!!!! Read Less
Sail Date November 2019
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions ... Read More
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy. Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions are included, special dining, cocktail hour, and all meals and snacks. The crew was pleasant, thoughtful, and attentive. The cleaning staff was discrete and timely. It rained quite a bit during our trip, and the crew had umbrella's available for guests. The excursions were varied and fun. At one point, my husband was the only one scheduled for a tour - a hike, and they still held the tour. He went off with the tour guide and had a fabulous time. The food was varied and delicious. The main course reflected the region we were sailing through, there were options for vegetarian, vegan, and gluten free eaters. I highly recommend traveling with Amawaterways. I look forward to sailing with them again. The entertainment was basically non existent, there was a piano trio one night. There were several evening excursions. Read Less
Sail Date November 2019
I have done 13 ocean cruises, all in North America, but I love land travel to Europe and this seemed like a great way to see many different countries/cities. I was not wrong! The AmaMora is a gem of a small ship. From the moment you ... Read More
I have done 13 ocean cruises, all in North America, but I love land travel to Europe and this seemed like a great way to see many different countries/cities. I was not wrong! The AmaMora is a gem of a small ship. From the moment you step onboard you’ll be enchanted with its fixtures. We stay at the Venetian and Bellagio in Vegas frequently, and my biggest complaint when spending more on hotel rooms is that they don’t compare. This ship, though scaled down in size from the ocean liners, is chock full of beautiful fixtures. The only issue I noticed was a strange smell of sewage that seemed to emanate from the public bathroom near the main dining room. It was potent and lingered to nearly the day of debarkation. It was puzzled by this, as the ship and staff were absolutely first class. Oh, well, the AmaMora was only a few months old so I guess it had a technical issue to work out. The cabin had the French/regular balcony. It was tiny. I mean TINY. But the fixtures and amenities were luxurious. My friend, Karen, and I simply coordinated the times we used the bathroom to get ready for the day, and absolutely kept our clothing and “clutter” to a minimum. Also, their lighting system was super high tech. So high tech that we had difficulties with it (we were too excited to listen to our steward when he checked us in the first evening). So we would plunge the place into darkness or light up everything on a random basis. haha Dining: simply the BEST food I have ever had on any cruise, hands down. The main dining room was so delicious that the “chef’s table” experience was not that much better to me, which says a LOT! And the wine...did I mention the wine? The waiter in the dining room kept it flowing at all times, and I am pretty sure no one on board had ever had that much to drink in one week before in our lives. I would caution those who have had or do have a drinking problem here. Ama does include alcohol with all meals and does a pre-dinner cocktail hour. I love that (I hate being nickel and dimed on the bigger ships), but anyone with alcohol issues should come up with a plan prior to sailing and stick to it. For instance, speaking with the dining room staff about your preference, which they will respect. Attention to detail on this journey was second to none. That said, there were some evenings the staff seemed a tad harried (“in the weeds” is restaurant lingo) and service was slow. That seemed to be towards the end of the trip, though, and everyone had made friends by then and could certainly overlook a lengthy dinner. Entertainment and activities in the evening were less than what you would expect on an ocean vessel, with their gigantic show venues, multiple bars, and casinos. However, the company and intimacy were first class. The DJ, Petah, on this trip loosened up the second night and after the first sedate evening the lounge was jumping with (usually) retro disco tunes and even a country music night (which wasn’t as big a hit). I feel sure all the wine at dinner contributed greatly to this, as well as new friendships. Gah, I truly miss some of my friends from this adventure. Fabulous people! One word of caution: if you are older and like to retire early, I would recommend a cabin towards the aft of the ship. I can imagine the sound coming from the lounge would keep you up late if you were nearby. Some nights they shut things down *well* after midnight. Our cruise included Halloween, and the staff brought out complimentary hats, masks, etc., for the guests which was fun for all. The service on this ship was literally second to none. I am NOT a morning person by any stretch of the imagination, and I don’t drink coffee. On morning one, in order to get down to breakfast in enough time to eat prior to getting on the bus for our excursion, I had a desperate case of jet lag. My friend and I had to get up by 6:30 a.m. in order to get showered and to the dining room. I was cranky and half asleep, and asked for two Coke Zeros (included) for their caffeine. The next morning, as I was getting ready and Karen had coffee, one of the dining room staff came to my cabin to deliver two Coke Zeros! Wow!!! I was both touched and impressed. The same could be said for the entire staff. Could not say more about their attention to detail and wonderful attitudes, from the cruise director to the cabin stewards. Ama shines in customer service. Ports and shore excursions: First off, a choice of 2-4 were available daily at nearly every port. All were included in the cruise fare (yay!). However, even on the days they had “late risers” excursions (meaning 10:00 a.m. departures versus 9:00 a.m.), the dining room shut down at 9. Yes, there were cold danishes and offerings in the lounge, but I love “real” breakfast. So, every day, we had to get up at 6:30-7:00 a.m. in order to make breakfast and meet the buses. This seemed like a LOT of work on vacation, not going to lie. Unlike an ocean cruise, there are no sea days. You’re in a new city every day, so you get up early every day. Ugh. Did I mention I am not a morning person? Pair that with jet lag and it wasn’t my favorite part of the trip. Most of the excursions are a bus ride from port, as you’re on the river, but points of interest may be a ways from it. Without fail, each tour guide on the various buses felt it his/her duty to give information non-stop from the time you sat down on the bus until you got back on the ship. This became too much for me, so I resorted to headphones on the morning bus rides. I am super independent, and I don’t like having the Audio Vox in my ear while following a guide with a “lollipop” waving in the air. I like free exploration time. Towards the end, I skipped an excursion (Cologne) and took in the city on my own, at my leisure that day. Also, one of the neat things about river trips is if you overnight in a city at the city center (Cologne and Amsterdam), you can get off the ship and check out the city by yourself or with small groups of friends you met onboard. I used Uber in Cologne to go to the cathedral at night, then met some locals who were in town for a hockey game. We became fast friends and shut down a pub. I had fun learning what they thought of ‘Merica, and learned about their worlds. Best night of the trip! Only problem is that when I left the ship I didn’t think about where to go back. The Rhine is, err, a long river with many places to dock. Fortunately, I had the ship’s number on the back of my room key and between the concierge and my taxi driver, we managed to figure out where to go. Funny part of that was I don’t speak German, taxi driver didn’t speak English (rare), Google Translate failed me, but he and I both spoke SPANISH and it saved the day! haha Such a “tourista,” I am. Who knew four years of high school Spanish would come in handy decades later with a German taxi driver? I didn’t take my teens, and I think they might have been a tad bored at night. Wifi can be spotty on the river, and the entertainment (Petah and, sometimes local musicians) would not have appealed to the younger crowd. However, if your kids love history and food, there was enough to do during the day/early evening to make it worthwhile. After the trip was over, I would say one word about it: INTENSE. Seeing a new city every day, and getting up early to boot, was a lot to take in. I could not have loved a trip more than that one, despite a few small drawbacks. I would go again at the drop of a hat! I would definitely stay loyal and cruise with AmaWaterways every time. When you find the best, you don’t have to go anywhere else. I even made the deposit on this cruise for my next one, which allows you to book up to two years out at a slightly lower “loyalty” rate. I would probably choose a different itinerary, just because I’d experienced the Rhine, but would certainly go back on another Ama cruise. This company knows how to treat its guests. Well done! Read Less
Sail Date October 2019
This was my first River Cruise. Stayed in Zurich one night before trip and took the train to Basel for embarkation. Wonderful crew that was always ready to help , cruise director was always on top of everything, the excursions were ... Read More
This was my first River Cruise. Stayed in Zurich one night before trip and took the train to Basel for embarkation. Wonderful crew that was always ready to help , cruise director was always on top of everything, the excursions were planned very well and went smoothly. We were in a deluxe cabin (AA) and the room was very nice. Cabin did have strange smell at certain times. Not sure why. Food was good. Everyone goes to dinner at same time which was nice way to meet different people. Drinks were better. Entertainment was nice but not my style. Disembarkation was smooth. We stayed and extra night in Amsterdam and cruise director had a taxi ready to take us to hotel. I would highly recommend. I hope to go on another River cruise as I prefer the smaller boat and less people to an larger ocean cruise any day ! Read Less
Sail Date October 2019
We had previously cruised Amawaterways on the Danube two years ago and were impressed by the level of service and excellent food so we opted to book again. This time we chose the Rhine and Main waterways. Even though we were on ... Read More
We had previously cruised Amawaterways on the Danube two years ago and were impressed by the level of service and excellent food so we opted to book again. This time we chose the Rhine and Main waterways. Even though we were on Amawaterways oldest ship, the AmaDante, it was exquisitely maintained and the smaller ship made for a more intimate cruise. We had a group of 18 on this trip and everyone totally enjoyed themselves. The food and service were again exemplary, the cabin was fine and the shower was outstanding. I did appreciate that Ama now offers and exercise coordinator on the ship, although I must confess, even though I had intended on taking part in the daily regimen, I never made it. Several of our group did make each and every session and totally enjoyed it. The local guides that Ama arranged were excellent, knowledgeable, and funny. Ports were interesting, although I would rank the Danube cruise as a more scenic waterway. The Rhine is very commercial and not scenic, the Main is scenic but the number of locks you traverse cuts into your free time in the towns. The WiFi is very spotty throughout the cruise. I would highly recommend Amawaterways for your river cruise experience. We put down a deposit for a future cruise while we we were on this one. Read Less
Sail Date October 2019
Though I have traveled all over the world with friends and family, this was my first river boat cruise. Before you decide to go on an Amawaterways river cruise, I think you should close the glossy brochure and read actual reviews from ... Read More
Though I have traveled all over the world with friends and family, this was my first river boat cruise. Before you decide to go on an Amawaterways river cruise, I think you should close the glossy brochure and read actual reviews from travelers. It's all about expectations. The majestic views from the brochure are not the norm. The Rhine is a busy working river with cargo ships passing by often. You only have one day of looking at lush countryside and magnificient castles. You will not magically walk off the ship at night to grab a drink in a quaint town. Most of your stops are not near town, but rather in an industrial port on the outskirts of town. If you expect to wake up and enjoy a cup of coffee on your personal balcony that will not happen either. I never expected to be tied up to other river boats and staring into someone else's room. Who knew you would be climbing across other boats to get off your river boat. Save your money and choose the cheapest room on the boat. Did you ever expect if you got hurt while traveling on a river boat you would be considered a nusance rather than a special traveler. It's all about expectations!!! Our group did take the pre-cruise trip and I would highly recommend that if your time and budget allows. We met some great people which was extra fun once we left shore. The Amakristina is a beautiful new ship. The rounded staircases looked elegant, but just be reminded that the depth of each step is shorter than the normal ones you use on land. I would recommend you hold on to the hand-rail when you are on the stairs. One of our group tumbled one afternoon and required surgery as soon as we got him back home. The cabin rooms were immaculate with more storage than I expected. I would not upgrade my room to include a balcony. One sunny afternoon, we were pulling into a port and our plan was to sit and have a drink on our balcony to enjoy the view, but within a few minutes we were tied up to another boat and the stunning view was gone. The cleaning staff were outstanding. They waited discreetly for you to leave your room and got your room sparkling before you returned. The food was good. The dining room had booths and tables which you selected on a first come first serve basis at each meal. Make sure you don't hand your plate or tea cup to the server when they are clearing the table. They will definitely scold you to put it down. The staff definitely considered it rude to try and help them out. Not sure if the staff was reprimanded by upper management if they saw a guest helping but, it sure was unsettling on three occasions that a member of our group was sternly told not to pass their things to the waiter. I guess we crazy Americans just have a habit to help. I can't say I have ever traveled some place when you were told, "No! No! No!" There was one main area to congregrate after dinner. The entertainment was ok, but nothing memorable. The bartenders did a good job. On the last night on the trip, "No talking" signs were posted in the only bar because of a string performance. Though they were talented musicians, I thought it was a bad idea for the last night aboard the boat to require all guest not to talk in the only bar. The activities director had fostered such great friendship building throughout the cruise and now, when people wanted to toast the trip and say good-bye they could not. The people we met from all over the world we terrific and by far the best part of the trip. The activities director who was in charge of all the off boat excursions worked her tail off. She was by far the hardest member of the crew and most professional. The shore excursions were well organized. They left on time and had you back to the ship precisely when they said. The local guides were ok. They weren't too flexible. It was raining sideways in Amsterdam and the group was soaked and requesting to head to our coffee and apple cake spot a little early, but for some reason we could not do that. Make sure you bring an umbrella and a map so, if you decide it's time to get out of the rain, you can find your way back to the boat. don't be afraid to break away from the group and duck into a local spot. I think it might be more fun. Don't be afraid to skip a planned tour and do your own thing. There is not a lot of time to do both. No one every expects to get hurt on a cruise, but if you ever worried what would happen if you did read on. We were a group of eight onboard. One member or our group tripped on the main stairs. The fall resulted in a torn patella tendon pushing the passenger's kneecap up into his thigh until he got back to the states and had surgery. The recovery time was four months. The only person capable of handling the situation was another passenger. Thanks god he was there.There was no medically trained person on the ship. I am sure the size of the boat precludes it. We did not see any member of the crew who was assigned to triage accidents or medical emergencies. There was a first aide kit. If you are in need of a splint while in the middle of the Rhine River torn bed linens tied to tour guide sign posts work well. If you expect that the ship's Captain and/or Hotel Manager will take charge in this type of situation you will be disappointed. If you expect someone to knock on your door and deliver ice, food and maybe even a complimentary soda they won't. Find the activiites manager and ask her to call ahead to a local guide to secure crutches at the next port. Use your dirty clothes bag to get ice at the bar. Borrow towels from your neighbors you are going to need extra when the ice melts. Apparently, another passenger a few trips before we traveled fell and broke their collar bone on the same steps. If you thought an accident report would be filed at some point, by and any member of the AmaWaterways crew you will be waiting a forever. The VP of sales will be worried once you return and read the evaluations you complete at the conclusion of your ship. There were no special accommodations made for the injured patient in the dining room. He was scolded multiple times in the dining room during the remaining five days he stayed on the ship. The dining staff were more concerned with not having to reset a table then helping a patient injured on their ship who could not bend his knee and who could only sit at very specific tables not a booth. If you are are concerned how the ship would handle an injury I think you should be. Our group was celebrating our 30 and 35th wedding anniveraries. We had read so much about the over top service people had experienced while traveling on a river cruise, but sadly, that was not what we experienced. Hope yours is a million times better. Our group is researching our next vacation, but it will certianly not be on a river cruise. Read Less
Sail Date September 2019
This is something my husband and myself have talked about doing for sometime but have always felt it was a little expensive , however, having had a recent bereavement in the family and deciding life is too short we booked our trip just a ... Read More
This is something my husband and myself have talked about doing for sometime but have always felt it was a little expensive , however, having had a recent bereavement in the family and deciding life is too short we booked our trip just a few weeks before sailing . We have no regrets , the trip was wonderful . We were made to feel at ease as soon as we boarded , the ship was gorgeous and the staff so welcoming , nothing was too much trouble . Our Cruise Manager ( Rachel) superb x but all the crew have to be complimented . Everything was so well organised , the catering and various options for dining were superb . We have met some lovely people on board , the Rhine is stunning and we were blessed with beautiful weather . As for value for money that is provided on this cruise , you certainly get a lot for your money and believe me that’s something coming from. Yorkshire girl !! Read Less
Sail Date September 2019
We took a Rhine River cruise on the AmaWaterways AmaKristina in September 2019. The staff, accommodations, food and excursions were excellent. We chose AmaWaterways for their more active excursions and their higher level of service. ... Read More
We took a Rhine River cruise on the AmaWaterways AmaKristina in September 2019. The staff, accommodations, food and excursions were excellent. We chose AmaWaterways for their more active excursions and their higher level of service. They did not disappoint. We really liked that there were several excursions offered. Also, each excursion had different levels from gentle to active. We loved that there was a nice variety of excursions as well. One of our favorite was a bike tour through Strausberg, France. We also hiked and had some other fun excursions like beer, wine and coffee tasting. The boat itself was beautiful. All passengers fit in the public areas very comfortably. All the staff were wonderful. Everyone was always helpful and had wonderful attitudes. Many learned our names after the first day. The Cruise Manager, Dragan Reljic, was very good. If you needed suggestions or help on anything, he was very helpful. We will definitely use AmaWaterways again. Read Less
Sail Date September 2019
We chose this cruise because AMA made us an offer we could not refuse after they had to change an itinerary due to bridge construction. With discounts and credits available, we chose this trip despite it's stopping in two ports we had ... Read More
We chose this cruise because AMA made us an offer we could not refuse after they had to change an itinerary due to bridge construction. With discounts and credits available, we chose this trip despite it's stopping in two ports we had earlier visited. We had been on AmaPrima during its inaugural season and I found myself looking for signs of wear and tear after I noticed how pristine the ship looked. Other than some chairs which looked a bit tired, the ship was immaculate. The cabin was so clean and well maintained that we could have been the first cruisers to occupy it. Because it was a river cruise, the cabin was not large, but we had no problem with storage or getting around. The crew was as professional and courteous as we had come to expect from AMA and Rolf, the cruise director, was professional, helpful and consistently good humored. The shore excursions were well organized and informative. Also, the excursions were not over scheduled, leaving us some good downtime and making daylight cruising along the beautiful Moselle river a regular part to the cruise. The food was up to the usual AMA high standards except for the chef's special slow cooked lamb; that was the best meal I have ever had on a river cruise ship and among the best I have ever had on any ship. Read Less
Sail Date September 2019
Wanted to sail on the Rhine River. Great ship, service and scenery! Food was delicious and service impeccable! Cabin was so nice, small but great balcony and a place for everything. Our Cruise Manager, Marcus, was the best! He took great ... Read More
Wanted to sail on the Rhine River. Great ship, service and scenery! Food was delicious and service impeccable! Cabin was so nice, small but great balcony and a place for everything. Our Cruise Manager, Marcus, was the best! He took great care of our group and made sure we were all where we were supposed to be. Entertainment was super as well as lectures about our destinations! Will certainly look to go with AMA again! The pre-cruise days in Zurich and Lucerne were great even though there was a heat wave in Europe. Especially loved Lucerne-beautiful and the hotel was great-right on the lake. Only negative of the whole trip was day of embarking in Basel. Got to HOT Basel and everything was closed -nothing to see or do. Had to walk to the boat in 100degree sun. Very difficult. Perhaps, in the future, don’t get to Basel until time to board. Other than that, everything was great! Read Less
Sail Date June 2019
We sailed on the AmaKristina from Basel to Amsterdam. The cruise line was recommended by a long-time friend and travel agent. We had sailed with Ama last October, but low river levels prevented us from sailing north of Strasbourg (we ... Read More
We sailed on the AmaKristina from Basel to Amsterdam. The cruise line was recommended by a long-time friend and travel agent. We had sailed with Ama last October, but low river levels prevented us from sailing north of Strasbourg (we were bussed from there via Luxembourg to Antwerp where we met the ship sailing from Amsterdam). Ama took good care of us and gave us a cruise credit for what wa had paid. Wanting to experience the same great service and the same itinerary we had previously missed, we returned to basel this May for the same trip. The service was top notch and we loved getting to know the Cruise manager David and the Hotel Manager Eduard. The only down side I can think of was the firmness of the mattresses was a bit too hard for our comfort. Eduard indicated that could be fixed, but we were already halfway into the trip before we asked so kept it unchanged. Next time, we will ask about this as quickly as we can. We loved the new excursion at Breisach, a hike in the Black Forest. Because we had experienced Strasbourg just the year before, a different tour option would have been nice. But Strasbourg has so much to offer we were content to do this walk again. Bonus was tickets at the end of the walk to experience the Strasbourg Cathedral Clock in action (limited number of tickets are made available each day, and Ama landed these for their passengers). We would gladly do Ama again, and have made the deposit for a future cruise. Read Less
Sail Date May 2019
This was our second cruise with AMA and we cannoy imagine a river cruise with any other line. The service and amenities are top-notch. The quality of food surpassed even our previous cruise. Unfortunately we had terrible weather ... Read More
This was our second cruise with AMA and we cannoy imagine a river cruise with any other line. The service and amenities are top-notch. The quality of food surpassed even our previous cruise. Unfortunately we had terrible weather throughout our 10 day holiday, but AMA still made the cruise very enjoyable. The daily walking tours, though hampered by the weather, were interesting and informative. The local guides' knowledge of the cities and castles was extensive and most of them had their own unique experiences to share. The new quiet vox devices were very helpful. On board, everything is spotless and attention to detail is obvious throughout the ship. Our cabins were serviced twice per day and hallways and other common areas are kept neat and tidy at all times. The small complement of guests and crew allows for great interaction. It was wonderful to meet so many people from various parts of the world and to converse at meals, on tours, in the lounge, etc. The wait staff in the dining room is very attentive. We found them willing to respond to any request, and even to anticipate needs before they were expressed. We often sat in a section served by Mile, who greeted us and served us in a friendly and positive manner. Our cruise manager Jeanette kept us informed and active throughout. She demonstrated an amazing ability to remember names and often engaged passengers in pleasant conversation. She accompanied many day tours as well and did an excellent job looking after any special needs that arose. She also saw each group of passengers away at disembarkation. The "wellness coach" Marcelo did a great job motivating passengers to stretch and exercise and be a little more active considering how many calories we were consuming through the week. This was a new feature for us, and though we didn't participate as much as we should have, it is very beneficial. Thanks to AMA for making this option available. The captain and other crew, though focused on their responsibilities, were friendly and good-humoured in their interactions with passengers. We found the overall atmosphere of this ship and cruise to be friendly and warm. While we had thought that this might be our last river cruise, our great experience on this one has left us wanting more. We will probably sail with AMA again in the not-too-distant furture. Read Less
Sail Date May 2019
We just returned from our first European river cruise. Having only been on ocean cruises in the past, we weren’t sure how this vacation would compare. We absolutely loved it! Our cabin was small, but extremely efficient and clean! ... Read More
We just returned from our first European river cruise. Having only been on ocean cruises in the past, we weren’t sure how this vacation would compare. We absolutely loved it! Our cabin was small, but extremely efficient and clean! Our housekeeper, Gigel (George) was amazing and did an awesome job of keeping our cabin spotless every day. Martina, the cruise manager, was exceptional-bright, witty, entertaining, kind, compassionate, and full of boundless energy! She greeted us with enthusiasm on our first day of our pre-cruise land package in Switzerland and seemed to effortlessly take care of us from that point on. Honestly, the trip wouldn’t have been near as fun without her-she is absolutely amazing-so personable and what a gift she has for history! Our group all agreed that she made the trip so wonderful for all the passengers. Martina was so good with those that needed extra assistance and related to the thirty somethings and everyone in between just as easily. She was always available and we started to wonder, when does this girl sleep?! Overall the ship was in great shape. I think it is one of AMA’s older vessels, but it didn’t show it. Our cabin’s bathroom was small, but pristine and very up to date. The water pressure was amazing and the shower had nice fixtures. Our cruise was a wine cruise so we had additional wine tastings on and off the ship which were fun, interesting, entertaining, and very enjoyable. We also had an amazing beer tasting in Cologne. We enjoyed all the ports and shore excursions. We were wishing we could have spent more time in Strasbourg along with most of the ports because the villages and cities were lovely. We were very satisfied with the onboard entertainment. A couple of nights they brought in local entertainment. (Musicians) Everyone always seemed to be enjoying themselves in the evening whether just listening to the music, dancing, visiting with newly made friends, or playing cards. There was music and dancing every night in the lounge. But, if you are looking for ocean cruise type entertainment, you will probably be disappointed. We were pleased with the food. A couple of nights we chose the fish entree and compared to the meat entree, the portion size seemed rather small. That was our only complaint about the food. Breakfast is a huge buffet with a made to order omelette station OR you can order off a menu. I had the eggs Benedict for breakfast from the menu one day. Lunch is also buffet, but you can order pizza or a burger from the menu. I had a burger and fries several times and it was very good. Dinner was delightful as well aside from the fish portions I alluded to earlier. And you can always order a steak or salmon if you don’t like the main offerings. I had the salmon one night and it was wonderful. One evening the appetizer was duck and it was amazing. Another night the entree was veal cheeks and they were so tender and delicious. Our group also dined at the Chef’s Table on the last night and it was such a fun and satisfying experience!l For those passengers who want to workout while on the cruise, the ship has its own personal trainer who was great, but not pushy! I would definitely recommend this cruise. We boarded the ship in Basel and went north on the Rhine to Amsterdam. The day we went through the Rhine River gorge,where many castles are located near the banks, Martina provided amazing historical commentary over the ship’s speaker system. We learned so much from Martina and our expert guides on the shore excursions! Overall, the entire staff on the AmaDante is amazing. They work tirelessly and long hours to ensure that everyone has an awesome cruise! Read Less
Sail Date April 2019
As experienced ocean cruisers we had been curious about river cruising for sometime. Since this year was our 35th wedding anniversary that seemed to be a good excuse and we decided to take the plunge. We did pre and post cruise on our ... Read More
As experienced ocean cruisers we had been curious about river cruising for sometime. Since this year was our 35th wedding anniversary that seemed to be a good excuse and we decided to take the plunge. We did pre and post cruise on our own-our fabulous travel agent set some great things up for us. We sailed from Basel to Amsterdam to enjoy the Christmas markets and the Rhine gorge. We were blessed in that, after a period of prolonged drought in Europe it Rained and rained and rained and the Rhine rose. Our cruise was the first northbound cruise in 12 weeks with out busing or ship swaps. Embarkation was so easy-an AMA baggage handler took our bags from the taxi and we saw them again at the room. Check in took a couple of minutes-no line-and we were good to go. Explored the ship, got the lay of things and then checked out our room. We had opted for a fixed window room since I didn't think that having a balcony in Germany in the winter was a huge need. It was a good choice but a lesson learned-the fixed window rooms lie below the water line and you can be subject to some noise in locks and when passing other ships on the river. Next time I will get a French Balcony room. The room was small but efficiently designed and once were unpacked and had the luggage stowed away it worked just fine for us. The food was fabulous at every meal. Between the wonderful food in the markets and the wonderful food on board it is a very good thing we opted for active tours with lots of walking! I loved the regional wines poured in unlimited quantities at dinner. It gave one a great opportunity to learn about different wines from that area. The Chefs Table is a do not miss experience as well. We enjoyed all of the tours we went on as well. There were even a couple of things that I had thought we would skip that we wound up doing at the last minute that turned out to be fabulous. Evening entertainment especially the classical music group on the last night was wonderful. Our one, no so much complaint because we understood it, but disappointment is that we would have like longer to spend in some of the places we visited. Cruising the Rhine gorge was part of the reason we choose this cruise and it did not disappoint. Huge kudos to AMA and our marvelous Cruise Director Sonja for handling a difficult and scary situation with aplomb. On Tuesday December 11th we had docked at Strasbourg around 8 in the evening. Shortly after that a shooting occurred in the main Christmas Market that left 3 dead and 13 wounded. While we enjoyed our Christmas tree decorating Sonja and the LA office were making decisions on how to handle the situation. We woke up on the 12th docked across the river in Kehl. Sonja apologized for our missing Strasbourg but due to the traffic and activity of the French anti terror police it had been determined that we should not go there-so we went instead to Baden-Baden which was wonderful. I was sorry to miss the Strasbourg catherdral but not sorry to miss dealing with the French police. Service was outstanding-Patricia in the dining room, Marina our cabin steward, the bar staff and of course Sonja and her staff delivered an amazing experience, right down to Sonja arranging a taxi to our privately booked hotel in Amsterdam. Overall a first class experience far and above what we have had on any ocean cruise line. We will be cruising with AMA again in the future. Read Less
Sail Date December 2018
We wanted to see the Christmas markets in Germany and were not disappointed. The staff aboard the AmaStella were outstanding, from cruise director Sonja Lodewijkx to our "personal" waiter, Dragos, and I say personal because ... Read More
We wanted to see the Christmas markets in Germany and were not disappointed. The staff aboard the AmaStella were outstanding, from cruise director Sonja Lodewijkx to our "personal" waiter, Dragos, and I say personal because that's the way he treated us, was just excellent. With the incident that occurred in Strasbourg, captain Rene decided to move the ship from the French side to the German side for the safety of everyone. Cruise director Sonja did an excellent job of find new excursions for the entire ship and did so with very little time, considering the circumstances. Thank to you all the staff aboard the AmaStella for ensuring the safety of it's passengers. The Christmas party on the next to last evening was fantastic. It was so much fun, no one wanted it to stop. Each meal was a culinary delight but I blame head chef Tomi for making me buy larger waist pants. All in all, and excellent experience. Read Less
Sail Date December 2018
Wanted to take a Christmas Market Cruise through central Europe, stopping at various cities and markets along the way. We weren't aware until a couple weeks before sailing that many major rivers in Europe were experiencing RECORD ... Read More
Wanted to take a Christmas Market Cruise through central Europe, stopping at various cities and markets along the way. We weren't aware until a couple weeks before sailing that many major rivers in Europe were experiencing RECORD drought and thus very low water levels in rivers. This almost meant our itin. would be severely changed or curtailed for obvious reasons. The previous 3 months of cruising on the Rhine did experience altered cruising. However, just 4 days before sailing and after some much needed rainfall, it was announced that we Would be able to sail the originally booked itinerary! Crew couldn't have been nicer! Food was very good, portions slightly small, but the cruise was a huge success. Great cabin as well. Unfortunately about 1/3 of the originally booked psgrs had cancelled after the possible changes to itin. were announced. So, the other 2/3 had a wonderful time, certainly not overcrowded. Ports were all excellent between Basel, Switz. and Amsterdam. Weather cooperated and no problems navigating the Rhine. We were so lucky! Loved the Christmas Markets, we had done similar before in central Europe, but never from a ship. The markets are so fun - if you tolerate the cold. It's not an experience that most tourists can identify with and the markets there are all similar and still unique. Small gym, and unfortunately most psgrs went to bed right after dinner. Evening entertainment was very good, most psgrs didn't get to enjoy it. Of course, no casino on most river cruises. Love the AMAPrima and the Christmas Markets! Read Less
Sail Date December 2018
Due to insufficient water, cruise operator purposely misleading and not informing us of the conditions, I would not recommend this company! We have enjoyed 25 luxury cruises and never had this experience. It turned out to one big bus ride ... Read More
Due to insufficient water, cruise operator purposely misleading and not informing us of the conditions, I would not recommend this company! We have enjoyed 25 luxury cruises and never had this experience. It turned out to one big bus ride through Europe. We were in Switzerland when they notified us by email that there might not be sufficient water in the river. We were not given any options. We subsequently found out that they had this problem for over a month. Even upon boarding the ship they continued to mislead us. Ultimately, they bused us through three countries to another ship, the AmaKristina. We never saw the charming towns or castles that were part of the cruise. Most of the ports and excursions that we were scheduled for never materialized. Dining was difficult because there is insufficient seating capacity for the number of passengers. The captain refused to allow us to sit at his table when we could not find seats. In fact, he was quite rude. We did not bother to unpack our suitcases as we were going to be bused to another ship. The cabin was extremely crowded as a result. Entertainment is mostly non existent. The crew works hard but that can not compensate the amount of money we spent for deceptive business practices engaged by the company. Read Less
Sail Date November 2018
By the time my husband and I thought of a river cruise for a wedding anniversary we already had enough of ocean liners gigantomania and clearly knew each drawback of a sea voyage. Though, we find it very exciting to see different places at ... Read More
By the time my husband and I thought of a river cruise for a wedding anniversary we already had enough of ocean liners gigantomania and clearly knew each drawback of a sea voyage. Though, we find it very exciting to see different places at one go - that’s a huge advantage of any water travel. Applying value for money approach to the desired dates (12.11-19.11) and destination (Basel-Amsterdam) we made our choice - Amawaterways. The ship meant to carry us along the route was AmaStella, if not the low water level on the Rhine, due to which we later moved to AmaKristina. Getting ready for our maiden river voyage was full of doubt - will a small ship be comfortable enough? shall we need to share a table with some fellow passengers during meals? what if we in our early 40s feel a bit too young for such cruise? In fact, there were dozens of people younger than we, including passengers and staff members - thus, we are not too young. Never we had to share a table with anybody else. Surprisingly, I had much more private space onboard AmaWaterways ships than I ever had on any ocean cruise liner, - needless to say that sun deck in November is a paradise for misanthropes.) Food onboard Amawaterways was of rather good 4* quality. I cannot share negative opinions - with rare exceptions it was perfectly acceptable. I wonder how can one expect to have a truly high-end cuisine onboard a cruise ship, if presumably all fish and meats are defrosted? We did not seek Michelin stars experience and were completely satisfied. Dress code issue. Misled by the popular messages about the very casual style of clothing on river cruises, I witnessed quite the contrary. Many passengers elegantly dressed up for dinner. Compared to them we personally felt a bit underdressed. Obviously, this is a wrong place for a floor length evening gown. But I do recommend to bring with you some semi-formal pieces to be well dressed. And, a pair of high heels;-) Our stateroom (309 on both ships) with French and outside balcony is very rationally designed, very clean and comfortable, even though it doesn’t have much space. All public places are also very well maintained. In general, with regard to the small size of the ship onboard living conditions and facilities are perfect. And a few words about the “relocation”. When you get to know your cruise will go wrong... you feel frustrated. But later on you accept it - what else can you do? And when you arrive there appears the most thrilling thing - you do not know what exactly is going to happen to you just in a few days - it really enhances the sense of adventure, doesn’t it? They say: “Every problem has a gift in its hand”. The one for us was Luxembourg! We for sure would not go there, unless it was right on the relocation way. And it was a short but truly great impression, rated #2 on the whole trip. An extra surprise was to see Kristin Кarst on our bus - she herself expressed apologies for itinerary changes before we moved on to Antwerp - honourable. Busing? Well, it was inevitable... Probably tiresome for the elderly people, but for us - not at all. On the contrary, the scenic ride through Belgian pastoral countryside on a strikingly beautiful day was nothing but fabulous. In Antwerp there was the other ship, AmaKristina. Even though it is a bit newer copy of AmaStella, I still found the latter one more appealing. The team? May be. A prototypical what-he-should-look captain, a highly hospitable hotel manager, very attentive head waiter, excellent barman, as well as the rest of the staff - they all deserve special thanks. Which certainly does not diminish the value of AmaKristina’s team - they too did a great job! Pau, the cruise manager, such a nice guy - easy going, smart and tolerant - accompanied both parts of the cruise and left the best impression possible. The only thing our cruise seriously lacked was, of course, daytime sailing! This is the main reason to choose river cruise for. Taking a look at the Enchanting Rhine cruise map we clearly see how little we have sailed - hardly a third part of the route length. Was it really a cruise? Rather a very good travel... Well, AmaWaterways could treat the issue as a force majeure and bypass any responsibility. Instead they have voluntarily offered a generous compensation - a big discount for a future cruise which I can’t help but already dream about. Read Less
Sail Date November 2018
After cruising on the Danube with AMA (chosen based on specific itinerary), we went with Avalon for a cruise in Holland/Belgium (also based on specific itinerary). In comparing the two, we realized that we enjoyed AMA much better and ... Read More
After cruising on the Danube with AMA (chosen based on specific itinerary), we went with Avalon for a cruise in Holland/Belgium (also based on specific itinerary). In comparing the two, we realized that we enjoyed AMA much better and after thinking about why we decided AMA had a much wider range of everything - more varied excursions, more varied food (such as local receipes) and more active options for younger folks, particularly bicycling which is what we like. This time we were not the youngest guests and the on deck fitness classes with Andre were wonderful. It is quite a treat to do yoga in the sun on the top deck while cruising past lovely scenery. AMA pays attention to every detail and each staff member is on top of their game. It is a week of no hassles and being pampered. The local guides were excellent as well. Marc Coll, the Cruise Manager on our trip even took the effort to arrange for a second bike tour in the afternoon of one day when the morning one was full. The excursion ended up being one of our favorites. We were affected only slightly be low water but since there are so many excursion options when one is not available there are many other interesting ones to choose from. It is a nice option for families (adult children and parents) because people can choose different excursions during the day and then come back together at meals to converse. There are different levels of activities for different walking speeds or people who were like a slower pace to take more photographs. The QuietVox systems allow everyone in a walking tour to hear the guide easily. There are many places on the ship to view the scenery - the top deck, the front, the lounge - and all the windows are very clean. Read Less
Sail Date October 2018
I was looking for a really special cruise for my husband's 60th birthday and Ama Waterways was recommended to me by a small ship specialist. My travel agent understood that my husband and I are not "get on the bus and tour" ... Read More
I was looking for a really special cruise for my husband's 60th birthday and Ama Waterways was recommended to me by a small ship specialist. My travel agent understood that my husband and I are not "get on the bus and tour" type of people (even though Ama does provide riding tours). We wanted walking, hiking, and biking opportunities and Ama provided that. We also wanted to be in ports in the evening to explore the towns after hours. Ama's ship, staff, food, itineraries, service, was excellent. The ports were amazing. We walked over 25,000 steps each day and loved every step. The food was delicious and local and we never found a need to eat off of the ship. The wines at dinner were outstanding and the wine stewards kept our glasses filled. The Bitburger beer was great and a must with lunch once I discovered it! The room was extremely comfortable - we slept like babies. The water pressure in the shower was great (one minor complaint - the water pooled on the bathroom floor after taking a shower so the bath mat had to be replaced daily). We had a TV that was also a computer in our room but we never used it. Did I mention the refreshing cool washcloths and flavoured tea when we returned from excursions? I could go on and on and on about this fabulous cruise. If we had to find a "negative" the only thing I can say is that it was disappointing that the upper deck of the ship was closed for part of the cruise but that is not Ama's fault and could not be helped. The bridges are low in certain areas and the railings have to be taken down to allow clearance under the bridges. We also weren't expecting to sometimes have our cabin windows blocked by another ship when in port (they dock next to each other). But, seriously, those were the only negatives. My husband would add that he would like more educational lectures. I also have to mention the staff. The purser was always ready to solve any problem and answer any question. The cruise manager organized the itineraries and excursions, and even debarkation in the most professional manner. On debarkation day, she arranged for transportation for every guest to wherever we were heading (airport, train station, bus station, local hotel, etc.) and it all happened timely and seemingly with ease. It was amazing! We will definitely sail with Ama again. AMA-ZING! Read Less
Sail Date October 2018
Where do we start, Amazing trip/experience with AMA? Using our travel agent /AMA we added 1 night in Zurich, 2 nights in Basel at the beginning and 2 more nights in Amsterdam at the end of our cruise. The experience on the AMA Prima was ... Read More
Where do we start, Amazing trip/experience with AMA? Using our travel agent /AMA we added 1 night in Zurich, 2 nights in Basel at the beginning and 2 more nights in Amsterdam at the end of our cruise. The experience on the AMA Prima was 2nd to none, from receiving our ‘Booking Summary” and reviewing it, we felt this trip was going to be special. Then checking into our 1st hotel, seeing/experiencing “Basel” and seeing the docking of River Cruise Ships from our room, we loved it. The hotel provided us with a short transfer to the dock to board/check in on the AMA Prima & there we knew we were in for a very special cruise/vacation. The food was amazing all 3 sittings, the “Chef Table “gave us an experience to remember. The main Lounge/bar was an excellent meeting place, entertainment in the evening, snacks & cold/hot beverages most of the day. The staff was attentive to guest details, tours, dining, safety on board and made the less than 150 guests on board have what they required to make their trip a lasting experience. The daily tours were included with attention to detail for the visitor and the area. My only negative comment is not to do with the Staff on the AMA Prima but with AMA vacation operations. AMA’s selection of hotels for the pre/post cruise were only at one budget level (highest). I found that insensitive & arrogant not fitting with what we experienced on the “AMA Prima” Read Less
Sail Date September 2018
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click