We had already booked an extended stay in Spain. We were going to be in Barcelona on May 13 and noticed there was a cruise departing on that day with an interesting itinerary. We have been on more than 10 cruises, with Celebrity, Royal Caribbean, Windstar etc but never with MSC. we chose an inside cabin, which we never had before, and the early sitting for dinner, although we had seen on the ...
Fourteen day Cruise of lifetime and expectations too high. Loved previous river cruise before Covid. This one was beyond disappointing. Staff not fully trained. Shore excursions not setup well actually lost a person on tour. Food mediocre (unable to cut through steak or muffin for Benedict; inconsistent drinks at pool bar; fish offerings tough or chewy, speciality restaurants certainly not ...
We appreciate you taking the time to detail your recent voyage, HappyVlytryl as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
Completed a transatlantic from US to,Barcelona. The Costa Smeralda did a Mediterranean cruise 2 days after our transatlantic and went to ports we wished to see, such as Sicily, Rome…
Upon boarding, we were advised we needed to download the Costa App in order to get the daily news, events, times & menus. U.S Americans could not download the app (due to incompatibility between Costa & ...
Costa was chosen due to ports of calls, and past experience on Costa many years ago. From day 1 cruise was a disappointment. Four of us seated at 2 different tables. Waiter could care less about my wife and I at our own table. Food when it did arrive was coolish at best. It got worse everyday. This was not a cruise but a ferry ride as passengers embarked and disembark at every port. Talking to ...
I’m very sick after one week cruise. The music are too loudly. The food was terrible! The fruits was over pass. The doctor was not a good and very expensive. The crews don’t know the right answer. The house keeps makes was too loudly. The towels was old and no quality. I will never recommend it!!! I got sick, I lost my money plus my international ticket. The medicine stand was empty. No taste ...
The vessel is nice but noting other than that. we have been before twice with MSC and its noting to compare.
The vessel was full and it doesn't seems prepared for that as we always needed to stand in long lines every where.
You always need to use an extra effort to get something and it shouldn’t be like that when you are on holiday.
The food is absolutely ridicules bad, both in the ...
Everything was terrible! Food, entertainment, customer service, restaurant staff, photo staff, etc.
The worst of all was the lack of variety and amount of food in the buffets and main dinning rooms. All food was repetitive every day; focaccia with tea or water, oriental pasta with no flavor, apples, honeydews, and more focaccia. i mean, we were hungry throughout the cruise. The waiters were ...
DO NOT USE VIKING. Since Covid and stretching out to the smaller ocean going vessels…they are NOT taking care of their clients. Dec/Jan we did a 4 week cruise from Barcelona to Istanbul with extended stay in both. I NEVER HAVE RECEIVED MY LUGGAGE. Their excuse of they cannot help the airlines, but they can help the travel arrangements that their 3rd party makes for air flights. They had us ...
We appreciate you sharing your experience, DianeL4U, although we regret to hear of your disappointment. We’ve taken note of your feedback and while we understand you have already been in...
The MSC SEASCAPE is a brand new ship and this was her first Atlantic crossing. I wanted to see what a 900 million dollar ship was like. I found out soon after boarding. This was my first MSC cruise and it will be my last.
MSC has sacrificed quality for quantity . Way too many people creating noise and confusion just about everywhere on the ship - especially the restaurants where you end up ...
We chose this cruise based on the itinerary. We have cruised many times on several different cruise lines. We appreciate the ups and downs of cruising and have come to learn what to expect and not expect.
That said - this is not necessarily a criticism, simply a fact. If you are an English speaker, DO NOT TAKE THIS CRUISE. Sadly, we were ignorant of this. Let me be clear. WE were the ...