2 Helpful Votes
Sail Date: July 2018
This was my very first cruise experience. And While I thoroughly enjoyed the quality of the food, the service, the amenities, the decor, I had a difficult time understanding why the entertainment was so lacking. Starting with the ... Read More
This was my very first cruise experience. And While I thoroughly enjoyed the quality of the food, the service, the amenities, the decor, I had a difficult time understanding why the entertainment was so lacking. Starting with the complimentary tours-some of the guides were quite lackluster and not attentive to the group in terms of their need to maybe slow down or knowing whether or not everyone is keeping up. I don’t know that I was aware of any resource (besides Guest Services or booking an excursion) that I could utilize to locate points of interest at each of the ports. When I did approach guest services regarding things to do in a given port, all the person did was Google it. They didn’t seem to have any information readily available to relay. To me, it’s important to talk to people who have been to these ports, who have had experiences there, who have genuine recommendations for where to go. My favorite part was the bartenders and most of the wait staff at the bars. We found ourselves at the bar quite a lot because there wasn’t much else available in the evening that we enjoyed. The singers were doing their jobs but were rather cheesy. We found ourselves some nights just making the best of it. Having to shrug it off, laugh about it, then just try to enjoy it. I appreciated greatly the efforts to keep things and people clean and sanitized. Embarkation and disembarkation were always smooth and never any lines like I’d heard happens with other cruise lines. There were a few people who really stood out for us in terms of service. Zoran, Boban, Nicola, Martin, Vadim, Stefanjia. They were always smiling and happy to see us. Remembering our names, room numbers, what we liked to drink but they went over and above and we felt like we were their friends and they were welcoming us into their home. These people were more memorable to us than the ports we visited. Read Less
9 Helpful Votes
Sail Date: July 2018
Just returned from the Viking Orion in the Mediterranean in July. Great ship, great service. A few minor issues.But here is the rundown.... 1, No coffee in the room because of a power issue. 2. Rooms were spacious and great ... Read More
Just returned from the Viking Orion in the Mediterranean in July. Great ship, great service. A few minor issues.But here is the rundown.... 1, No coffee in the room because of a power issue. 2. Rooms were spacious and great storage,. 3. Ask for additional hangers. 4. Food was good overall, but the specialty dining was disappointing, I would not be concerned if you cannot get in. However, every night there were empty tables. 5. Not much to do at night, a little stuffy. One night was dancing under the stars which was a big hit ( more of those needed) 6. Drink package was worth is, however free wine was decent. 7. Outside eating was our fav place! Excursions 1. Our first port Sete was just terrible...we went to the spa in the afternoon, however my husband went to the 8 hour medeival town and just loved it!! 2. Marselle was good..just walking mostly 3. Monaco we had signed up for a walking tour and when the guide starting talking about the parking garage we left here and took the hop on bus around Monte Carlo which was great!The walking tour is boring! 4. St. Tropez was our favorite...just walked shop and ate. 5. Florence we hired a private driver and went on a pasta cooking class and wine tasting set up by my travel agent. The best day of the trip. 6, Florence the next day was very crowded, but fun. All in all a great ship and great crew. A little sleepy for my 25 and 26 year olds. Sometimes the mature crowd was a bit crabby for us...but we knew that going in. If you are looking for night life and gambling this is not for you! I love kids, but not having them on the ship was nice. Also, not many smokers on board which was also a treat. Read Less
2 Helpful Votes
Sail Date: July 2018
We chose it because of Viking’s reputation. Also we really wanted to visit the countries on this trip. I learned quickly that all staff were eager to please. We had an awesome steward and housekeeping person. The cabin was small but ... Read More
We chose it because of Viking’s reputation. Also we really wanted to visit the countries on this trip. I learned quickly that all staff were eager to please. We had an awesome steward and housekeeping person. The cabin was small but well appointed. The beds were delightful, and the bathroom shower and sink worked well. The included tours were a bit variable, some were great at giving you a taste of the local flavor, while others seemed to be focused on dropping people off to shop in select areas. A visit to a Tuscan farm/winery was one of my favorites. All the travelers onboard were so nice. Food was excellent overall. I have several dietary restrictions which they accommodated without a glitch. We took the silver spirit package which was worth the cost to have many selections. Entertainment was fabulous. My favorite was Dancing Under The Stars, but everything we attended was excellent. It seemed that the band could play every genre possible. Now for the negative. My husband bought me a ring during a jewelers event. The paperwork identifies Harding Retail (main jeweler on cruise lines) as the seller. The problem is, I was not informed sufficiently about getting the VAT returned. This was over $1,000 US. Harding retail will not pick up the phone or return a call to see how a return of the VAT can be made. Viking has indicated that this is not something they could help with, and I find this disturbing since the jeweler was allowed to operate on their ship. My husband and I had booked another trip with Viking, but we are having doubts about following through with this plan. I invite Harding Retail and/or Viking to respond and resolve this problem. I will gladly post a retraction if either finally solve the problem. Read Less
1 Helpful Vote
Sail Date: June 2018
Had never been to most of the cities, had never cruised the Mediterranean or Adriatic. The brand new ship was marvelous in every way; great amenities, wonderful food, and friendly, helpful staff. Appreciated the changing menus, the locally ... Read More
Had never been to most of the cities, had never cruised the Mediterranean or Adriatic. The brand new ship was marvelous in every way; great amenities, wonderful food, and friendly, helpful staff. Appreciated the changing menus, the locally sourced food items, and the variety of food offerings both in the main dining rooms and in the special restaurants. The on-board lectures and entertainment were top notch. The Port Talks were very helpful, as were the talks on European history. It was wonderful and special to have an astronomer on board and to hear his lectures as well. We appreciated the ship's small collection of books, the comfortable lounge areas, and the swimming pools, spa and gift shops. Given the itinerary, we were prepared for and wanted to experience a "tasting menu" of ports. Even so, a bit more time in some of the ports would have been welcome. This was particularly true in Venice, where it took an hour to get to the morning tour start point, then we had an hour tour, then an hour to get back to the ship, a fifteen minute break, and then an hour ride back to the afternoon tour start point. There must be a way to let morning tourers stay downtown and meet up at a major city location to start the afternoon tours. Except for one location (Naples), the tour guides were engaged, friendly and knowledgeable. The tour guide who took our group to and through the Venice airport was particularly helpful, since that airport is an overcrowded, confusing, disaster. Read Less
Viking Orion Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family N/A 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.5 0.0
Value For Money 5.0 0.0

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