Fourteen day Cruise of lifetime and expectations too high. Loved previous river cruise before Covid. This one was beyond disappointing. Staff not fully trained. Shore excursions not setup well actually lost a person on tour. Food mediocre (unable to cut through steak or muffin for Benedict; inconsistent drinks at pool bar; fish offerings tough or chewy, speciality restaurants certainly not ...
We appreciate you taking the time to detail your recent voyage, HappyVlytryl as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
DO NOT USE VIKING. Since Covid and stretching out to the smaller ocean going vessels…they are NOT taking care of their clients. Dec/Jan we did a 4 week cruise from Barcelona to Istanbul with extended stay in both. I NEVER HAVE RECEIVED MY LUGGAGE. Their excuse of they cannot help the airlines, but they can help the travel arrangements that their 3rd party makes for air flights. They had us ...
We appreciate you sharing your experience, DianeL4U, although we regret to hear of your disappointment. We’ve taken note of your feedback and while we understand you have already been in...
We cruised 3 weeks with Viking, ending in Athens. Our cruise was set to start in Barcelona, but we were notified two weeks ahead that the departure would now be from Tarragona. As we had booked our own flights and hotels, Viking said we were now responsible for getting to Tarragona on our own, necessitating either a 210 Euro taxi, or navigating an unbelievable scrum with 4 suitcases to barely ...
Thank you for reaching out to us with this detailed feedback, Ronaldo03. Your recognition of your cabin crew, dining service, enjoyable public spaces and state room accommodation, is...
My 83 year old mother and I chose Viking as her end all get all Cruise. Her grand finale’. We loved the itinerary and added days on the front and back end. Thank God for those days. Once we boarded, early as we had a nice suite, we were told we could not leave the ship unattended via letter in our stateroom. At any port. This was not communicated before hand.
This is how it works. Must be ...
Thank you for taking the time to detail your experience, Wistiq. We regret to learn that aspects of our Safety program did not meet with expectations. While we make efforts toward the...
I choose this trip to try out Vioking which always portrays itself as a luxury cruise line. It is not.
I also choose this cruise for the stops at the Azores and Bermuda which did not happen so the trip was 14 days of Atlantic ocean.
The speakers were disappointing, the television and internet did not work including the computer system in the restaurant which created long lines and ...
We appreciate you sailing with us, ChiClaud, and are grateful for your candid feedback. While we are pleased to learn that you experienced friendly service onboard Viking Sky, it is...
Viking Ocean Cruises is clearly still working out the kinks. We were on a Cruise through the Mediterranean for 9 days ending with an extension in Rome, Italy. As we arrived in Barcelona and saw the filthy and vulgar graffiti on the way to the ship, we were clearly unprepared for what was about to unfold over the next several days. To sum up the time on the ship it was overall mediocre at best ...
We regret to learn that your cruise did not meet expectation, sanderellm. While it sounds as though you’ve been in contact with us since your journey to discuss the full extent of your...
We were misled by Viking sales staff on several important items. Sales staff are not as knowledgeable as they should be-and this cost us money.
On one of the port debarkations, I was refused exit with no reason given. Only ones allowed to disembark were those with excursion tickets. Held like a prisoner by a very rude employee. Viking failed to respond to my inquiry about this. Never again ...
A MUST READ IS - VIKING STAR REVIEW PUBLISHED 5/18/16 - CALLED "ONLY BOOK WITH VIKING IF YOU ENJOY BEING ROBBED AND KIDNAPPED"
We were also lied too, cruise misrepresented, poor or no follow up by customer service, not appropriately advised of the 5 port changes and had we known would have cancelled. no indication ever of the itinerary change and the by weekly catalogs only reflected the ...
To put this review in perspective, a lot of my friends said I should be hired by Viking for my rave reviews of their river long boats. About 15 booked cruises with Viking because of them. The Danube Waltz from Budapest to Passau was awesome.
This review is an opinion only. I am interested other opinions as well.
I like to be able to give a fair review with highlights intersperse with ...
shipboard accommodations were not viable if one choses the lowest priced cabin: totally made to feel second class from noise coming from theater underneath those priced cabins to the time schedule for any/all excursions whether option type or included i.e. always close to last tour of day - higher priced cabins got choice times . same with ship embark and dinning reservations ... just not what ...