Viking is known for its impeccable quality in cruises ; they did not disappoint ! Service, food, ship, all excellent. The stateroom was nicely appointed and serviced twice a day. Our room steward was extremely attentive. The bed was firm but comfortable. Dining was very good. Several restaurants to choose from. The world cafe buffet was a bit crowded several nights , but we managed and the ...
While on the boat and in the room all is wonderful. Food is fantastic and service wonderful. Purchasing the silver alcohol upgrade isn’t really valuable because half of the waiter/bar staff don’t seem to understand it and even charged me for upgrades beyond having paid for silver . The extensions of front and back as well as the flights picked by Viking are not just poor they are outright bad. We ...
First cruise on Viking and probably last. So many details are lacking compared to say Oceania or Azamara. First food is very average… short handed in all dining rooms. If you want another glass of wine you have to go get. Our balcony cabin was very small and very cheap. The closet was so narrow had to turn hangers side ways to close doors.one door stuck all the time. Shower leaked from door. They ...
This was our second Viking Ocean (first was in 2019) , but we have been on Seabourn , Azamara and Regent, so at 900 guests , we consider this a "larger" ship. The guests were 90 % Americans , with only 36 Brits.
Whilst the ship is impeccable, not a spot of dirt or rust anywhere , we were less happy with a couple of areas that are important for us, and felt these had deteriorated since ...
Thank you, alan5151, for taking the time to share your experience with us. However, we're sorry to hear about your disappointment with our onboard dining and entertainment. Should you wish to...
We chose this cruise to finally visit the African continent. When we booked, Casablanca and Dakar were scheduled ports. A couple of months before embarkation Dakar, Senegal was changed to Cape Verde. We were disappointed because Cape Verde is a very poor replacement port, but Casablanca was still on schedule. Viking booked us on Lufthansa from Chicago-Frankfurt-Barcelona. Warning-Lufthansa ...
Thank you, Jgardh96, for taking the time to share your experience with us, although it is regrettable to hear of your disappointment. While sometimes adjustments to the itinerary are...
This cruise was to replace a cruise last December when my friend got covid the 2nd day and we were put off the ship 2 days later in Chile for 7 days of quarantine in a seedy hotel and then flown home. No covid for us this time, but because some passengers tested positive we were not able to stop in Casablanca. Too many people did not wear masks in elevators and on busses. The food was a bit ...
Had been on Viking river cruises and loved them. This was our first Ocean with Viking. Good stuff first:
Dubrovnik Croatia was a pleasant surprise. Barcelona was amazing, guide was excellent. Go a few days early - so much to see! Boat was spotless and perfectly maintained, housekeeping excellent. Had a number of restaurant/bar options. Service overall was good, although not nearly as ...
We appreciate you taking the time to detail your recent voyage, Coz3704, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. While...
Only 2nd ocean cruise with Viking. Trip in 2017 was seamless. Not this time. Even though Viking was generous to give us full refunding with additional funds for re-booking our 2019 trip, the trip had serious problems. Firstly, booking us on Air Canada through Toronto to Barcelona was a terrible choice. Over 30 passengers were stranded because Air Canada had a 3 hour delay forcing most of us ...
As always, the service staff was exceptional, from our arrival in Barcelona to our departure at Heathrow. The restaurant professionals were courteous, pleasant and friendly, unlike many of the guests. May I suggest hiring some entertainers and staff from the destinations being traveled. That was a feature that made our Russian voyage so richly rewarding.
Evidently, the Brits received a much ...
Selected this cruise because of promotional brochure indicating interesting ports of call. Promotional material didn't properly identify that many ports on this cruise were for a limited time, less than day, which made the cruise much less enjoyable and disappointing. Wouldn't have taken it if had known this fact. Scheduled for two days in Barcelona and left after first evening. Afternoon or ...