3 Silversea Silver Spirit Cruise Reviews for Luxury Cruises to Mediterranean from Barcelona

We chose this cruise because is was rated so well and was a smaller cruise ship. With that we expected more individualized service. We did not find the service or the food to be remarkable in any way. The better meals were at the ... Read More
We chose this cruise because is was rated so well and was a smaller cruise ship. With that we expected more individualized service. We did not find the service or the food to be remarkable in any way. The better meals were at the restaurants that you had to pay extra to dine at. I am a vegetarian and basically survived on French Fries, Salad, and pizza for two weeks. They were not able to meet my vegetarian requirements. For dinner I was actually offered an omelet on several occasions. They didn't even have an omelet station for breakfast in the morning so I ended up with scrambled eggs (they were doused in butter). Nothing was made to order. I could do better in a diner or a fast food restaurant. It was so upsetting. The staff would apologize and vow to make changes but every meal was so stressful and no matter what I ordered they seemed unable or unwilling to prepare it. One night I asked for eggplant parmigiana without the cheese and they would not accommodate me saying it was already prepared. The vegetarian soups were often made with beef or chicken stock so I was not able to eat the soup. Every meal was an ordeal and it was so stressful. We would eat as many meals as we could off ship where we could easily find vegetarian options. We discussed the problem several times with the managers and they would apologize profusely but the same problem would exist at the next meal to the point that I was having anxiety attacks at the thought of going to a meal on the ship. I have been on Disney, Royal Caribbean, Norwegian, and Carnival cruise and all of these cruise lines were able to accommodate me sufficiently. Why, with 5 star chefs, were they not able to come up with decent vegetarian options is beyond me. I will admit there were several decent meals but it was always stressful and nothing that ever rated 5 star in my mind. My husband who is not a vegetarian thought that the food was good but not outstanding. I was just surprised that they were so unable to meet my dietary restrictions. We did meet wonderful people on the cruise but I did hear other people make statements that the food was not as good as it should have been. We were also disappointment in the excursions. We went on one and then cancelled the others because we were so disappointed. Several of our fellow cruisers walks out of the excursion tour because the tour guide did not speak English well and did not seem to have any real knowledge of the sights he was showing us. Read Less
Sail Date October 2017
I'm afraid that Silversea has gone downhill since last I sailed with them on the Silver Spirit. There's a sense that someone somewhere high up has enforced cost cutting and that there's a malaise affecting some, many even, ... Read More
I'm afraid that Silversea has gone downhill since last I sailed with them on the Silver Spirit. There's a sense that someone somewhere high up has enforced cost cutting and that there's a malaise affecting some, many even, of the staff. The food has nose dived into novelty crockery as a substitute for really good cooking and consequently majors on elaborate concept and presentation at the expense of quality. We ate at all of the on-baord restaurants and sadly, though Seishin was great and Champagne pretty good (apart from the appallingly slow service) things went downhill from there. The Restaurant was reasonable, the Grill depressing and La Terraza too variable (fair lunches, poor dinner). Worst was Stars which, one night was fair and another was - well, there's no polite way of saying it. Overall they need to go back to basics on food: its ambition should be to taste delicious and if it can then tick the boxes contemporary fancy presentation and theme, that's fine. But at the moment the cart is in front of the horse. It was a relief to eat on shore from time to time - and not at fancy places either. Service was often chaotic and sometimes just bad tempered, though many members of staff were excellent. Don't try getting a coffee at breakfast at La Terraza unless you order it quite a while before you go to get your food. Cabins: really nice, spacious, comfortable, great linens and pillows and beds and toiletries, lovely butler. Overall, the luxury is mostly in the 'lifestyle' marketing. The reality is a bit depressing and literally everyone in our large group agreed with this. It isn't the value it used to be and it needs to drop the gimmicks and focus on getting the key things - service and quality of cuisine - right. Read Less
Sail Date August 2017
Every couple of years, a group of us (on average 15-20) will take a luxury cruise. It is an opportunity to treat ourselves and to see parts of the world we've never seen. Unfortunately, this year was the year of disappoint for our ... Read More
Every couple of years, a group of us (on average 15-20) will take a luxury cruise. It is an opportunity to treat ourselves and to see parts of the world we've never seen. Unfortunately, this year was the year of disappoint for our cruising experience. Everything was difficult -- booking a tour, trying to get help, trying to make reservations at restaurants. Any time we asked for help, the first response was "That's not possible", instead of "I will look into that and try to help you." We even jokingly started calling certain service personnel "Dr. No" because they kept saying "No" to everything. Separately from the service, with very few exceptions the food was mediocre at best, and generally poor most nights in main dining hall. Unfortunately, all of the smaller restaurants were booked or didn't have the capacity to absorb more than a few dozen people (if that). So, we were not able to make alternate arrangements. I would not recommend this cruise or Silversea to anyone unless they change their attitude, the quality of service, the quality of food and update the ship. Read Less
Sail Date August 2017
Silver Spirit Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness & Recreation 4.0 N/A
Family 2.0 3.5
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 5.0 4.3
Value for Money 5.0 N/A

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