9 Barcelona Silversea Silver Muse Cruise Reviews

We traveled with friends on the Muse and enjoyed our trip. The ship is beautiful and the crew and service were excellent. The ship is spotless and extremely well organized. If you don't go for "glitzy" and like quiet ... Read More
We traveled with friends on the Muse and enjoyed our trip. The ship is beautiful and the crew and service were excellent. The ship is spotless and extremely well organized. If you don't go for "glitzy" and like quiet elegance this is the ship for you. One of our friends had a "big birthday" and the crew really outdid themselves making her day so special. From decorating her room, helping organize an amazing dinner at Atlantide and a beautiful cake too. The public spaces are all very attractive. The Arts Cafe is lovely, especially for early morning coffee. The Observatory and the Panoramic Lounge were also great. Dining: The restaurants were overseen by a very fine gentleman, Antonio. He is a GEM! The dining staff could not be more gracious and accommodating. Our favorite restaurants were Atlantide and Indochine. We dined in Atlantide on 3 evenings and each dinner was exceptional. We also enjoyed a dinner at La Terrazza, lunch by the pool and the pizzas from Spaccanapoli. We did dine at Kaiseki and were not impressed, it just doesn't work as a "special" restaurant. The menu was tiny and the room very dark and smokey, seemed like a not very good version of Benihana. We LOVE Japanese food - Silversea, please rethink this concept. Also, were not crazy about Silver Note- very odd menu. Silver Note would be a better late night jazz/dessert venue. Wine - well, the wine selection did not match the quality of the food and service. Yes, there is an "upgraded" wine list which we often used, but the included wines were just not good. One evening the SS Singers performed 70's and 80's tunes on the pool deck, followed by a dance party and dessert buffet. It was a beautiful evening in Portofino and lots of fun. The pool is very nice and there are plenty of sun loungers and the pool staff is excellent. Spa - the onboard spa, fitness center and facilities are beautiful. The products used are very good as are the treatments and therapists. My husband and I each had a couple of spa treatments. Spas are "outsourced" on cruises and somehow the luxury cruise lines need to curtail the "hard sell" and "upselling" by cruise spa staff - it just isn't relaxing. It doesn't match the Silversea experience. Concierge - the concierge staff were so kind and gracious, but the staff needs to have more information available to them regarding local transport and beaches etc. Local contacts do come onboard but at that time it is too late. Aside from organizing the "tours", the concierge staff should have much better local data on avail of taxis and uber and where the best beaches and other facilities are located in each port, for those guests planning their own day. FYI- Antibes has the best Uber service! We cruised from Barcelona to Rome Our pre/post and excursions were organized by our travel advisor. Our favorite days were in Monte Carlo - where we spent the day in Eze with a lunch at Les Remparts, Portofino where we toured the town on our own and then had an amazing lunch at the Hotel Splendido and in Livorno we had a driver take us to Pisa and Lucca. Embarkation and disembarkation were incredibly well organized and easy. Silversea really has great service and we especially found the upgraded air offer a very good value. Read Less
Sail Date September 2018
We were looking at doing a river cruise to Switzerland and thought it would be a slower pace and more intimate with the area. As I searched, the Silversea came up so I took a look and saw the size of the ships smaller and ports of entry ... Read More
We were looking at doing a river cruise to Switzerland and thought it would be a slower pace and more intimate with the area. As I searched, the Silversea came up so I took a look and saw the size of the ships smaller and ports of entry to be "real" and not cruise line manufactured. It listed the guest numbers basically the same as the number of staff members and all rooms were a suite with a butler. We had done one cruise, our first, in 2010 on a very large Celebrity cruise with over 4,000 people and were not impressed in the least. We spent a fortune on the 2nd best room on the ship, thank goodness as that was the best part of the cruise. After, we decided that cruising would not be in our future ever. Then I met Silversea! There are no words to express this wonderful overall experience. The mediterranean was a dream but we would NOT cruise with the so-called "world" thousands on the ship. We will definitely cruise with Silversea again for sure. We made many new friends due to the intimacy of the ship environment. On a less than exemplary note, I have to admit that I am not a food connoisseur and not keen on many varieties of seafood; so in the ship's defense, I am sure those whose palettes are expanded way more than mine, it was probably wonderful. I went for the experience and not necessarily the food; however what I mostly had was good. The most memorable dinner was on the "hot stone", you will have to try this...amazing. And the Ship party that was called "die by Chocolate", well, do I need to say more. Wine, wine and more wine... may I say that is was flowing whenever, however, and where ever you wanted. Specialty drinks? hmmmm masters in disguise! The cabin... just delicious! Breakfast every morning in our room was just a delight! Celebrating our 38th anniversary, our butler surprised us on the last day with a decadent chocolate cake.... a sweet treat to end the cruise. Just special in my book. The excursions, some too fast to enjoy the area and not time to shop. Sometimes too much information gets lost in the desire to explore a bit on your own. I can't say enough about how Silversea handled everything from pre embarkation and post disembarkation was utterly amazing. They make one feel like royalty and truly cared for. The hotels chosen were lovely, and this is a big deal too! Too many wonderful things to report for the Silversea cruise line! We will book another for sure in the future Read Less
Sail Date September 2018
This was our third cruise with Silversea. The Muse, as a new ship, was the best ship ever. This is a very ‘happy’ ship. The entire ship sparkled. She is being beautifully maintained by a very dedicated crew. Our cabin was light and ... Read More
This was our third cruise with Silversea. The Muse, as a new ship, was the best ship ever. This is a very ‘happy’ ship. The entire ship sparkled. She is being beautifully maintained by a very dedicated crew. Our cabin was light and roomy, great shower. Butler servic was exemplary...thanks Naia. She met our every need...always with a smile. Dining in three of the many restaurants never disappointed. We especially liked La Dame and the Silvernote. We even arranged a private dinner at the Panorama Lounge as the sun went down off our stern. Wonderful service, especially from Egbert who knew our wants before we even asked. Entertainment was spot on...very professional from singing to choreography. Rico was a great host. The only port that didn’t excite was Livorno. Nothing there. Two days in any other port would have been better. We look forward to our next cruise aboard Muse. Read Less
Sail Date September 2018
The Silver Muse is a gorgeous ship - if you are looking for 'new' and modern then this is it. The cabins and decks and corridors have a very modern feel which I really liked. The cabins are very spacious and the bathrooms are ... Read More
The Silver Muse is a gorgeous ship - if you are looking for 'new' and modern then this is it. The cabins and decks and corridors have a very modern feel which I really liked. The cabins are very spacious and the bathrooms are large (with separate bath no less). Good sized balconies too. We had a night in Barcelona beforehand which was great (can recommend the Ohla hotel ... and try their Sangria in the restaurant, a knockout) - then embarking the ship was a breeze and absolutely seamless. Pluses of the ship are: - spacious and modern cabins (we were deck 8 and it was great) - great choice of restaurants and top quality food (I particularly recommend Indochine for beautiful Asian flavours and Spaccanapoli for fabulously good pizza) - plenty of space on decks and in restaurants, with only 600 passengers - have a coffee in the Arts café in the morning, it is a little hidden gem which is fairly empty but does the best coffee on the ship! - have a pre- and post-prandial in the Observatory on deck 11 - another hidden gem - butler service was great, we didn't use our butler a lot, but we had a birthday celebration onboard and our butler Edmondo brought champagne and birthday cake and, yes, sang happy birthday! - self service laundry facilities on each level - very handy - and, of course, drinks any time of day or night, freely flowing, no need to order and pay (we now realise we do not want to cruise any other way). - TIP for Cannes - absolutely MUST do the 'Cannes by Segway' tour - it was unbelievably easy to learn how to use a Segway and we segwayed our way through the town and even an indoor food market. Best excursion I have ever done. Other tips and info: - there was NO problem getting into any of the included restaurants even without a reservation (we did not try the pay extra ones, but did not need to as the included restaurants were so good) - the age of people on board was much younger than I had expected, quite a few children as well, possibly because it was a summer cruise - dress code was very casual during the day, and only really got to a level of neat informal in the evening (while a few men wore suits, many wore jacket and tie and still others were dressed more informally than that which took me by surprise). So no need to bother with your dinner suit gents...although my man did and he looked gorgeous! - pool area was the most populated area during the day due to warm weather - grab a deck chair away from the pool area if you want to read, waiters will come by and see if you need a drink - entertainment was possibly the only disappointment on the ship, there isn't much of it ... if you are used to cruising on a larger ship with high level entertainment in the evenings and lots of options during the day, you will be a tad disappointed, so be warned. Overall, in my opinion, a 5 star ship and we look forward to cruising on the Silver Muse again. Read Less
Sail Date August 2018
I wanted an ultra luxury one week cruise for my first cruise. I travel a lot. Always stay at five star hotels and resorts. Examples include Peninsula, Mandarin Oriental, Four Seasons and Ritz-Carlton. My Silver Muse experience was five ... Read More
I wanted an ultra luxury one week cruise for my first cruise. I travel a lot. Always stay at five star hotels and resorts. Examples include Peninsula, Mandarin Oriental, Four Seasons and Ritz-Carlton. My Silver Muse experience was five star in every way. I had very high expectations and they were exceeded. I highly recomend Silversea. The suite I had was superb. As good as any suite at the hotels I mentioned above. The restaurants were also superb. I have been in the restaurant business for almost 50 years. I have owned five star restaurants. So I am a very tough judge. But all of the restaurants had excellent food and simply superb service. My butler service was also superb. Mark was my butler and he could give a course on how to be a great butler. And now for the spa. Wonderful. I was shocked at the quality of services which actually included Jaciara who did chinese acupuncture. She really helped my aching knee. Aching from dancing too much each night. In all a great experience. Read Less
Sail Date August 2018
Cabin was fine but not luxurious. Average compared to other cruise lines with a balcony. Entertainment was poor and boring. No music at the pool and servers did not come up to us and ask us if we wanted a drink. I had bought an excursion ... Read More
Cabin was fine but not luxurious. Average compared to other cruise lines with a balcony. Entertainment was poor and boring. No music at the pool and servers did not come up to us and ask us if we wanted a drink. I had bought an excursion for a total of $258.00 and messed up my day so we missed it. I couldn’t get a credit for another excursion and for the price I paid for the actual cruise I was disappointed they would not work with me. I didn’t like having to pay to dine at two of the restaurants. Food was good but I’ve had great food on Norwegian, Holland America, princess and holland. Was disappointed there was not an omelet station and that I would have to order one which took a long time to get. Breakfast was mediocre. The ship wasn’t gorogeous like I expected for a luxury cruise. I did like the size of the ship. The excursions were very pricey. The wait staff was nice and our room Butler was exceptional. Our stay in the ports were pretty short and didn’t like how we ended in Rome but there wasn’t any time to visit the area unless we booked a hotel. Read Less
Sail Date August 2018
• Background information Our previous experience with Silversea was on the Silver Galapagos—that was an expedition cruise, quite different than this classic cruise. We chose this cruise because it included stops on three ... Read More
• Background information Our previous experience with Silversea was on the Silver Galapagos—that was an expedition cruise, quite different than this classic cruise. We chose this cruise because it included stops on three islands—and because it stopped in Monaco for the Grand Prix. • Hotel information We selected Silversea’s pre and post cruise Simply Hotels: Condes de Barcelona, and Bernini Bristol in Rome. Both were very nice, modern hotels in excellent locations. We did need a power adapter in both. Breakfast was included with both hotels. We liked breakfast at the Condes better, but the Bernini’s was also very good. We would not hesitate to stay in either of these hotels again. • Ship information The Silver Muse is a very new ship and beautifully maintained. While some other reviewers did not like the interior design, we liked the simplicity of the design--and the quality of the building components. Most of the other passengers we met had cruised before, many on Silversea. It seemed to us that we were about the median age—mid-60s. Free laundry rooms are located on each passenger deck. They each have a stacked washer and dryer and laundry soap. Ours on Deck 6 had an ironing board and iron—I’m not sure if every deck had those or not. The laundry room was very clean and the iron was kept full of water by the staff. The laundry room on Deck 11 is not as busy. • Activities We did play table tennis one evening—kind of fun to play Ping-Pong in evening clothes. • Service Our butler and cleaning staff were outstanding. Silversea’s reputation for quality service is well deserved. • Port & shore excursions We selected this cruise because of the itinerary and were not disappointed. All of the ports were interesting and had something to recommend them--the highlight was being in Monaco for the Grand Prix. Ibiza, docked at pier: After taking a ferry to Formentera, we walked to a nearby bike rental place and picked out bikes. I am tall so they gave me a 21-speed mountain style bike. Everyone else had 5-speed step through bikes. All had baskets. The guides were excellent, but the group was a little too large (32, I think) and several of the bikes broke down. Still, it was worth doing. We are experienced bike riders in our mid-60s and did not find the ride difficult. Palma de Mallorca, docked at pier: Vintage Train to Soller Village was actually from Soller Village—but it was as nice as advertised. My wife bought some nice Majorica pearl earrings in Soller. Calvi, tendered from deck 3: Illustrious Men was a good tour of the island with a lot of information on the famous men associated with Corsica. We were especially intrigued with Pasquale Paoli. Marseille, docked at pier adjacent to a large Ferris wheel: Aix-en-Provence was a nice excursion—we bought some nice dish towels and place mats in the market—very nice. Saint Tropez, tendered from Deck 3: Villages of Gassin & Ramatuelle was a nice way to learn more about the history of Provence. One of the highlights was eating Tarte tropézienne that was made famous by Brigitte Bardot. After the tour we watched the boats and people while enjoying a wonderful Rosé wine across from the boats in the marina. Monte Carlo, tendered from Deck 3: The tender ride on Saturday was easy, but on Sunday getting in and out of the tenders was pretty rocky. This was the Grand Prix race weekend. Many people bought the Silversea race package and had a nice time. We chose to buy grandstand seats before we left the USA and thoroughly enjoyed the race atmosphere. Walking around the town during the race weekend is confusing because many of the streets are (obviously) blocked off. Our seats on Saturday were in Grandstand L. On Sunday we were in Grandstand K. Both were good and enabled us to see nice sections of the track and many of the boats in the harbor. Most people would probably prefer K over L, but being able to see some of the pit action from L was nice—and we also saw several wrecks while sitting in L. The bathrooms serving L are better than the ones serving K. Livorno, docked at the pier: Super Classe Tuscan Wines was a very good excursion. The winery was very modern and well equipped, and the staff were very knowledgeable and helpful. This was an excellent excursion. Livorno itself was not too interesting. • Travel to embarkation port We took the Silversea transfer from the Condes de Barcelona hotel to the ship. The bus left promptly and the transfer was smooth. Traffic was very heavy—probably because there were several huge cruise ships also in port. • Dining We ate in every restaurant—all were excellent. Ironically, my wife, who is a tremendous cook of Italian descent, said the Italian themed restaurant, La Terrazza, was the weakest of the restaurants. Our favorite was probably La Dame (the extra fee was well worth it), but the Silver Note was close behind. We had made our restaurant reservations before we left and had no complaints. Most of the other passengers we talked with understood the dining reservation system, and most were pleased with the food—many passengers had very high standards. Service was uniformly excellent. We had breakfast in the room several mornings—it was always on time and good. On formal nights some men wore tuxedoes, but most seemed to be in a dark suit. We liked the idea of dressing up like successful grown-ups—kind of refreshing. • Entertainment The jazz singer, Helene, in the Silver Note was outstanding. Unfortunately it was a little hard to hear her because some of the other guests were a little loud. We saw one show with the Voices of Silversea—they were fine, high energy and fun. • Disembarkation Silversea was extremely organized, but unfortunately the port of Rome requires all bags to be off the ship before the passengers are allowed to disembark the ship. Some people were irritated, but Silversea certainly did they best they could and was able to get those with tight connecting flights off the ship in good order. • Summary Simply an outstanding cruise. We liked it so much we booked two more Silversea cruises while onboard. As a traveler who had just completed a cruise on a different cruise line told us, “Once you’ve sailed Silversea, it is hard to sail with anyone else.” Read Less
Sail Date May 2018
Silver Muse was a brand new cruise ship first set sail in April 2017. It was the main reason we signed up for this journey. Externally, the ship is an impressive vessel. Internally, it didn't give an impression of a brand new ... Read More
Silver Muse was a brand new cruise ship first set sail in April 2017. It was the main reason we signed up for this journey. Externally, the ship is an impressive vessel. Internally, it didn't give an impression of a brand new ship, in terms of design, decoration, materials used and furniture. It looks 'old', not a trace of plushness. The quality of the staff was uneven. While our cabin butler and suite attendant were politeand efficient, the staffs at the F & B outlets was uneven and left us with an impression of disorganised and undertrained. Some even have difficulties in communicate in English. Managers at some high-end restaurants were not guest-friendly and approachable. They would have to be told in order to squeeze out some warmth. The price we paid for this cruise was 'all inclusive'- food, drinks, wine, liquor and gratuity for the services. In terms of food and drinks, you always have to ask, meaning it will not be offered to you automatically. For example: 1. Upon checking into the cabin, some guests were offered champagne. The rest you'll have to ask. 2. All F &B outlets will offer the guests its own open bottles of flat or sparkling(hardly) water. Other name brands, you'll have to ask, every time. 3. White and red wine of a few brands will be offered at each venue. Guests can request for other brands subject to availability, or pay for more premium wine. (we're not connoisseurs, but found most wine offered disappointing, considering the good quality wine in Europe at a most reasonable prices). Following is our review of the restaurants: 1. Atlantide serves meat and seafood. Steaks were good, some tender and juicy e.g. filet magnon pending nights. Grilled Mediterranean Sea Bream recommended by the waitress was dry and flavourless. 2. La Terrazza serves Italian buffet breakfast and lunch and a la carte for dinner. Buffets were sumptuous with good salad, cold items, sushi and sashimi. Overall rating is above average. 3. Indochine(a Vietnamese name) serves South East Asian cuisine including Thai and Indian. We only tried once for dinner. The sampler starter with 2 other items were disappointing and unauthentic. The chicken curry and prawn were okay taste-wise but poorly presented. Overall rating is below average. 4. Kaiseki serves sushi/sashimi for lunch and teppanyaki for dinner(at usd60 per head). We only tried once for lunch with a total 6-7 guests including us. The Filipino chef rushed around with most servings already prepared. It seemed his knife badly needed sharpening. All salmon sashimi pieces were cut jagged. Frankly this chef is not qualified as a sushi chef. Overall rating is below average. 5. Siver Note serves 'revamped' Tapa cuisine but most did not looked or could be calledTapas. The signature starter was 'Beehives' with a large plate with 'indentations' filled with dollar-sized bits of prepared food or 'slurps'. Some was overtly spicy. Out ladies hated it. The lobsters were mushy and my octopus dish was unimpressive. The saving grace was an excellent jazz duo who entertained guests into late night. Overall rating is below average. 6. The Grill and Spaccanapoli are actually one restaurant located on 2 levels by the poolside. The Grill serves steaks and seafood cooked on sizzling hot stones in frontof the sit-down guests during dinner and light lunch with grilled fish, paella or roast-of-the-day while Spaccanapoli serves pizzas on the upper deck with limited seatings. By far the Grill was the best on board restaurant which served better cooked, better quality steaks and seafood than other more formal and higher-end restaurants below with an efficient manager and energetic serving staff. Overall rating is very good! 7. La Dome serves French fare and costs usd60 per head, open only for dinner. The restaurant was hard to book. The manager was most inapproachable and unfriendly. We managed to pull some strings for a dinner booking prior to the end of our cruise. Due to our displeasure with the treatment by the manager who was replaced by a Portugese national manager who provided us with one of the most satisfying dinner (with wine pairing) on board. Overall rating(food and service) is excellent. Following is our impressions on our cabin(849): The cabin was smaller than described in the brochure. Good-sized walk-in closet with ample closet space, drawers and safe. Sleeping area is separated with curtains from sitting area. There were 2 hard-to-find TVs hidden behind the mirror wall, one for watching from bedand the other from sitting area. Day light from the balcony and evening interior lighting made viewing quality diminished. TV sound system was poor. The sound insulation of the party wall behind the TVs was seriously inadequate. We could hear the sound of TV from our next cabin whenever it was on. Assigned butler and suite attendant tidied up the cabin twice a day with fresh bed linen replaced. Cabin balcony is of good-size with chairs, footrests and a small round low table. Luggage space was designed to be stowed away under the bed(s). Not enough space was allowed for luggage racks although 2 were provided. Bathroom is equipped with a single lavatory, a tub, a shower stall and an airplane-type water-less water closet which let out loud noise whenever used during day or night. Shower stall is equipped with both overhead rain-shower and regular shower head. A flip of the shower lever, one could get a headful of wet hair! It was set that way. One must remember to quickly pull the lever to change into shower head mode. Often there was residual water dripping from the rain shower head which could be annoying. The engineering staff seemed unable to fix it. The interior space of the shower stall is barely adequate for managing a 5' 10"/1.75m, 150 lb/69kg male. There was no wall-mounted make-up mirror provided in the bathroom. A rectangular concave mirror was placed on the lavatory counter. My wife sat on the side of the tub to do her make-up, the only way to use that mirror. Bathrobes were from Etro, but too small even for my size. The robe fabric was too hard and uncomfortable to wear despite the nice design and good quality. Bathroom amenities including shampoo, conditioner and shower gel were from Bvgari, in regular plastic bottles in green colour. Bottle sizes were good to last several days andnot replace daily. We also experienced a terrible and most unfortunate incident happened during our cruisewhich totally affected our enjoyment of the cruise. I had written a long letter to Silvesea requesting their response on July 1, 2017. We have yet to hear from them. Read Less
Sail Date June 2017
The Muse has lots of pluses and minuses! We hadn't been on SS for quite a few yes but had always felt they lived up to our expectations in the past. Many new concepts were introduced on the Muse. Some worked, others were not so ... Read More
The Muse has lots of pluses and minuses! We hadn't been on SS for quite a few yes but had always felt they lived up to our expectations in the past. Many new concepts were introduced on the Muse. Some worked, others were not so successful. Hopefully, SS will be able to modify those to please their guests. Most of the people with whom we spoke agreed with our observations about the deficits. The embarkation procedures were very efficient. Without exception the crew was terrific - remembering names, food orders, drinks, etc. And our experience with food met all our expectations. The food was outstanding. The "Voices" - the six singers - were great! It's not a broadway production but you don't sail SS for the shows. Although these shows almost made you think so. Total wifi should be provided by any 6-star ship. Why it wasn't on the Muse should be their easiest "fix." Biggest problem - DINING ARRANGEMENTS - which are pretty well represented in the other reviews. Almost all guests we spoke with had difficulties with this. Among the problems were $60 per person charges for the Japanese and French restaurants. Half of that should be reasonable. Our cabin was fine - good storage and spacious - but the TVs in the mirrors need to have the speakers adjusted to you don't hear your neighbors' TV, especially at 6:00 am. Our butler and stateroom attendant were terrific. Smoking (particularly cigars - perhaps they should be banned except In the enclosed smoking room). When there are programs in the Panorama lounge and the doors automatically open drawing the smoke in from outside it would seem reasonable to ban smoking on deck 9 at such times. And smoking was permitted only on the starboard side where it was allowed. That's the side facing shore so non-smokers (the majority of guests) had to sit facing open water for the most part, if they wanted to sit on deck. The 5th deck "lobby" is a huge waste of space. Our ports of call left a lot to be desired. Excursions were not all that was promised. And they were certainly not worth the money!! Read Less
Sail Date June 2017
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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