6 Barcelona to Mediterranean Regent Seven Seas Explorer Cruise Reviews

We spent three days in Venice, prior to embarkation. Embarkation took less than fifteen minutes and then a pleasant lunch at La Veranda. We were in our room by 2:30. Very nice room with plenty of closet space and a butler who could answer ... Read More
We spent three days in Venice, prior to embarkation. Embarkation took less than fifteen minutes and then a pleasant lunch at La Veranda. We were in our room by 2:30. Very nice room with plenty of closet space and a butler who could answer any question and solve most problems. We ate at all the restaurants and generally had very good, but not great food. Explorer does a better job with seafood than with beef. Pacific Rim: If you really like Asian cuisines, then Pacific Rim will be a disappointment. A saute pan on an induction cook-top just does not produce the same results as a wok over an open flame. The wine selections do not pair that well with Asian foods. Same menu as web site every night. Prime7: Great prime rib, very good pork and fair to middling beef. Regent claims they only use dry aged USDA prime beef, but I doubt it. Same menu as web site every night. Chartreuse: Very good, if you stick with the fish. Same menu as web site every night. Compass Rose: Favorite restaurant on Explorer. Menu changes on a daily basis and we enjoyed everything we ordered. Sette Mari: Had some excellent meals and never a wait for a table. Menu specials change each evening and the pasta station does a great job. You can make a meal just from the Antipasto Buffet. La Veranda and Pool Grill: Excellent buffets. Wine: House wines are OK, but you really need to ask about everything they are pouring and not just what is initially suggested. The Connoisseur's Wine List has some great deals with markups well bellow what you see in most restaurants. The Culinary Arts Center is great and you should make every effort to schedule a class. We did a Market to Table Excursion in Korfu that could not have been better. Went out to the market in the morning, bought ingredients, and then came back and cooked it in the afternoon. Chef Kelley and her team were great. The Explorer is a gorgeous ship with a multitude of very comfortable public spaces. There is original art on display everywhere you turn. The crew is very well trained and make a point of making sure you are a satisfied customer. The gym is large and well equipped and never crowded. Not a spa person, so can't comment on Canyon Ranch. If you select cruises based on the quality of the entertainment, then Regent is not your cruise line. We liked all the ports (part of the reason we selected the cruise) and with one exception the excursion guides were excellent. We took an excursion in every port with a mix of free and Regent Select itineraries (some were excellent, others OK, but none were bad). There was someone from Destination Services on all of our excursions. All of the buses were fairly new and very clean. Disembarkation was quick and easy, but we did not have a plane to catch. Read Less
Sail Date October 2017
Being a first time cruiser, I did considerable research on ships, amenities and service. I considered Crystal, Seabourne and Regents. My past experience with group tours were with Tauck land tours and they are top notch in their class in ... Read More
Being a first time cruiser, I did considerable research on ships, amenities and service. I considered Crystal, Seabourne and Regents. My past experience with group tours were with Tauck land tours and they are top notch in their class in every respect. I was intrigued by the Explorer's ship design, room configurations and all inclusive fares. The new ship with it's exclusive configuration and design aspects was the reason I chose Regents and I selected the Mediterranean cruise because the itinerary had the ship in port each day, cruising at night. The ship did not disappoint. It was excellent in every way. It is a 5 star floating hotel with excellent food, service and accommodations. After spending time on the ship, I recalled the appalling reviews by some cruisers who had just sailed on this ship and called the decor "oppressive" among other negative comments. Jail cells are oppressive. While it probably isn't to every person's taste, you truly feel that you have "vacated" and are spending time in an exclusive boutique hotel. This ship is designed by Italian designers (enough said) at an expense of $750 million dollars, with miles of marble on floors and walls, custom crystal and hand blown glass show stopping chandeliers, Scalamandre fabrics, hand made Tibetan prayer wheel at the entrance of Pacific Rim, glass beaded trim/glasscloth wall panels and various custom finishes on every square inch of the ship - truly Italian master craftsmanship and showmanship. Open spaces, intimate spaces, private spaces etc... all thought through to the passengers whims and comforts. The main dining room featured Versace chargers, Reidel wine glasses, silver tableware, delicious made to order food all the time and directed by an experienced executive chef from Johannasburg. We rarely ate buffet food and were able to dine in the exclusive restaurants which were show stopping in design and featured unique culinary cuisine that included lobster, steaks, seafoods, fish, lamb chops all of which I tried and not once did I have something that was bad. My favorite restaurant was Pacific Rim and Daniella the Maitre d' made sure everything in the restaurant ran perfectly. The staff on the ship aimed to please, worked very hard and I did not have a single negative experience with any one person. I interacted with desk staff, waiters, service people and our steward and every person went out of their way to provide what you needed. The shore excursions were probably the one area Regents will have to review since this may be a new route for them. Some ports were better than others and had better excursions available. It was difficult to choose since many were offered. Some tour guides were better than others. I'd like to see them narrow it down and make sure each excursion offers free time to explore each area. This was the only negative I experienced on this cruise. Some tour guides forgot the free time or didn't provide any, although some cruisers seemed dis-interested and were non-energetic complainers. If Regents offered excursion advisers pre-trip - it might really help. I had to rely on my own research and my travel agents advice because so many options were offered. I'm not experienced enough to know the best way to do excursions for such a large group of people. I participated mostly in free excursions and 2 paid. We loved the French ports and Monaco and thoroughly enjoyed the excursions in these areas. Spain was very nice, but I'm not sure I made the best excursion choices. Italy excursions were very nice, again no free time after the tour to explore on your own - 30 minutes and you had to meet back at the bus - I really hated this aspect. The only port we really did not like was Bastia - it was a dirty town with not much happening - we decided not to go on the excursion that day. The coach bus accommodations were not the best and some were not well air conditioned and too cramped. Perhaps this is the best the ports had to offer? The on-board entertainment seemed typical of cruise lines and we did see a couple of interesting shows. Mr. Brown was very good and the pianist Panos Karan was excellent. I attended one lecture by a professor and found it too dry for my taste. Regents should offer these lectures as shorter TED style talks, removing the lecturn from the stage and allowing for more intimate or even interactive and engaging talks. The lounges were varied and and the observation lounge was a bit glitzy for my personal taste with alot of reflective surfaces, but there were a couple of other lounges we liked for a pre-dinner cocktail. Premium cocktails always offered and the wine offerings at dinner were also very good. After considering all aspects of this cruise, I really think it's really all about the ship as a floating 5 star hotel with many amenties, spa services, day trips, but the wow factor is the ship. Read Less
Sail Date September 2016
The lure of sailing on a brand new Regent ship was too strong to resist and we are very glad we succumbed! We booked this cruise way back in August of 2015, in anticipation of our celebrating our 30th anniversary, based on the itinerary in ... Read More
The lure of sailing on a brand new Regent ship was too strong to resist and we are very glad we succumbed! We booked this cruise way back in August of 2015, in anticipation of our celebrating our 30th anniversary, based on the itinerary in the Western Mediterranean and the appeal of sailing on the Explorer, Regent's new ship. Our only previous cruising experience was 3 years ago when we took an Alaskan cruise on Regent's Navigator. We had a lovely time on that cruise and could only assume that a bigger and newer Regent ship would offer an even better experience. We arrived in Barcelona 3 nights before the cruise sailed. We booked our own hotel reservation at the Majestic Hotel-a luxury grande dame on the beautiful Passieg de Gracia. Barcelona is definitely worthy of a multi-night visit. We were not eligible for early boarding or early access to our room, so we did not arrive at the ship until a few hours after regular boarding started. The arrivals building was easy to access and was clean and comfortable for the short time we were in it. After Regent processed us and we went through security, we happily boarded the ship to be greeted with champagne. The reception area was very spacious and beautifully decorated. We were told that our room would be ready by 2, I believe, and it was. Our luggage did not come right away and we actually wound up plucking it from a stockpile of luggage in a service area on our hall. Obviously, we would have preferred that it had been brought to our room earlier, but we didn't mind picking it up so that we could start unpacking. We were in a F2 Superior Suite. The color scheme was blue and white and was very elegant. Most of the cabinetry was white lacquer and the look could be described as a bit glam-in a very positive way. The cabin was spacious and extremely well laid out. We had a narrow, but long walk in closet with more than ample storage for clothing and shoes. In addition to space to hang clothes, there were shelves for shoes and several drawers for clothing. There was also a full length mirror in the closet, along with several mirrors in the suite and needless to say in the bathroom. The bathroom was fully trimmed out in white marble. Very elegant-not overly glitzy. We had a tub, good sized shower and 2 sinks. The lighting was very good. The shower had a thoughtfully placed bar on the wall to place your foot on when shaving your legs. The toiletries were plentiful. My level suite didn't come with a magnifying mirror, but I asked our stewardess for one and she brought it the next morning. The main room also had significant storage in nightstands, a desk area and a bar area. It was very easy to keep the suite neat because there was a place for everything. The ship felt very spacious compared to the Navigator and easily accommodated the 750 passengers. The common areas were numerous and beautiful-even the "public" restrooms were exquisite and were constantly being cleaned. Others have commented that the sight lines in the theater were poor and I would agree that in the upper level the railing blocked your view. We only attended one evening performance and made sure we sat in a seat that wasn't blocked. We went to the show put on by the cruise director John Barron. It was a bit like a variety show and a bit corny, but John has such a winning personality and a great voice, so it was a lot of fun. We were very pleased with the food. The Compass Rose was a beautiful spacious room, with a very soothing decor. In addition to the regular menu, which stayed the same every night, they had a series of different specials every night. This was a great idea because otherwise it could have gotten repetitive to eat there. We felt the service was very good. Obviously, some waiters are a bit more attentive than others. The only complaint about the food in the Compass Rose was that the vegetables were soggy and across the ship the fruit was generally not ripe. This was a shame because the fruit from the countries we visited was abundant and delicious. We do not drink wine so we can't comment on that aspect. My husband would have liked a little more variety in their beer selection and certainly would have liked to have seen a selection of beer from the countries we were visiting. Dinner always ended with a dish of petite fours in addition to any dessert you wanted to order. The specialty restaurants, Chartreuse, Pacific Rim and Prime 7, were visually striking. Dinner at any one of them felt like a special occasion. Each one offered special little touches that I don't want to reveal here because they were like little surprises. The specialty restaurants were open for lunch on a rotating basis and we took advantage of that a few times. Lunch at La Veranda or the Pool Grill was quite casual and a bit hectic, so it was fun to come back from a morning excursion and enjoy a lunch in a more elegant, refined setting. There is tea time every afternoon, which flows into Trivia. We tried to participate when we were not on an excursion. The scones were delicious! We were generally pleased with our excursions and our guides. The guides all seemed knowledgeable. Some had stronger accents than others, so it was sometimes hard to understand them. One issue with the excursions is that people would choose to go on an excursion that indicated that it would require a fair bit of walking, yet certain people were really not that ambulatory. This would slow down the group and was a bit frustrating. We discussed this with Destination Services and they were aware of the problem, but didn't really know how to resolve it as they are relying on people to assess their own walking ability. The process for departing for excursions was orderly. Our buses were always clean and well air conditioned. The best bus was in Monaco-why am I not surprised? I felt that sometimes the groups were a bit larger than they should have been. We found the women at Destination Services to be very helpful and patient. We seemed to have a question for them every day and they never seemed annoyed or tired of us. It is a well known fact that the Wi-fi service was terrible. They have a dedicated Tech person, but the quality of wi-fi was out of his control. I'm not technologically savvy so I don't know if this is an issue that can be improved if Regent puts the time and money into it. The level of service across the board was extremely high. Whenever you passed a crew/staff member in the hall they said hello. At dinner, we were almost always asked by our waiter if we had enjoyed our day. When you turned down dessert or wine or goodies at tea time, they seemed genuinely disappointed. I read that some people thought the crew were surly or unfriendly. That just wasn't our experience. Some people seemed to have particular problems with the staff at reception. Again, I approached them at least once a day and they were always very friendly and one of them always addressed me by name. Our cabin was kept very clean by our duo of stewardesses. The main pool area was spacious with comfortable lounges. Sometimes it was a bit tricky to get a lounge in the shade, but that is understandable. There were waiters constantly checking to see if you wanted a drink. The gym had a full array of equipment. Staffing was a little scarce, so if you had a question about a machine, it was sometimes frustrating that nobody was around to answer it. I was pleased to see that there was good security at all of the ports. If the port itself didn't scan your bags upon returning to the ship, then the ship would do it. They checked your ID when you left and when you returned. There was always water and towels to pick up as you left the ship. Disembarkation was orderly. We were allowed to stay on the ship until 9 am, even though we had to be out of our room by 8. There were so many lovely common areas, that it was hard to tear yourself away and go out into the real world. The new Regent Explorer is absolutely beautiful and a treat to sail on. Obviously, nothing is 100% perfect, but our overall experience was one of comfort, pampering and delicious food. Read Less
Sail Date September 2016
This was our first cruise on Regent. Several of our friends who were onboard have sailed with them many times. Regent and this ship were highly touted as first class. Although we had a good time for the 20 days, sadly I cannot say the ... Read More
This was our first cruise on Regent. Several of our friends who were onboard have sailed with them many times. Regent and this ship were highly touted as first class. Although we had a good time for the 20 days, sadly I cannot say the experience was first class. The ship itself is new and opulent. My personal taste would have preferred less black marble and more conventional artwork but obviously much money was spent in outfitting the ship. Our cabin was a Deluxe Veranda and it was very spacious and well laid out. Walk in closet, two sink marble bathroom with shower and tub. You could not ask for a better cabin. So what is the problem? Service. Throughout the ship service just did not live up to expectations. At the bars, in the restaurants and in the cabin staff the service was sorely lacking. Long waits to catch the eye of a waiter and longer waits after giving your order. Several times we were unable to reach our steward for cabin service. The method used in La Veranda for lunch is a combination of buffet and waiter service. Very often resulting in long waits for what the waiter had to serve. The highly touted "free internet" was basically a joke. Very often unavailable after trying to log in and with a great probability that you would be logged out if you did manage to log in. The computers available had a somewhat better rate of success but even with them it was not always possible to get online. Once online it was very slow. The food varied in quality a great deal. Sometimes very good but at times dreadful. The special restaurants did a little better but not much. At times the Compass Rose seemed more like a cafeteria than a fine restaurant. Staffing seemed inadequate throughout the ship and I was surprised at how many of the crew that came in contact with the passengers had only a limited command of the English language. After all most of the passengers were either American, English or Canadian. There was a great variety of shore excursions to choose from. On balance about half of them were very good. A lot depends on the guide and some of them did not do an adequate job. Generally there were too many people in each group. The guides used the ear phones on only two of the tours. If the group is large and the guide is not the best then it is difficult to get much out of the tour. As regards entertainment the lounges had a variety of piano and trios which were very adequate. We saw only half of the nightly shows and decided we did not miss much. The ship also offered trivia contests and karaoke in which we did not participate. There were also several lectures that were interesting. Read Less
Sail Date September 2016
Embarkation was miserable. The staff behaved like novices. The excursions were poorly handled..and at times chaos. We were taken to Portofino when the garbage was being picked up - smelly noisy and everything closed..Where after 10 ... Read More
Embarkation was miserable. The staff behaved like novices. The excursions were poorly handled..and at times chaos. We were taken to Portofino when the garbage was being picked up - smelly noisy and everything closed..Where after 10 am vehicular traffic is banned and all services are available. I would never go on a Regent Ship nor will anyone I know American Express has been alerted as well and I believe that travel publications should also be aware of their ineptness and being far from a 5 star experience Worse the management at their corporate offices are not capable of anything other than form letters. The only good part was the entertainment and sometimes the food..but you can get that anywhere. They also changed the itinerary before with no reason and on the final stop they were unable to accommodate most passengers on excursions The Cruise Manager..Ante..behaved like a juvenile, sending us candy when we complained. Read Less
Sail Date May 2016
Seven Seas Explorer Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 4.0 3.6
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.1
Family 3.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.5 3.7
Service 5.0 4.4
Value For Money 3.5 3.7
Rates N/A N/A

Find a Seven Seas Explorer Cruise

Easily compare prices from multiple sites with one click