"The staff in training was not properly supervised as they made several mistakes in the orders, forgot items, the tables were not properly set (I had to ask for cutlery on more than one occasion).On a final note, an as one fellow passenger noted, we cannot recommed this ship to anyone at this time...."Read More
Uxia80
2-5 Cruises
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Age 40s
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1-10 of 266 Barcelona to Europe - Western Mediterranean Norwegian Epic Cruise Reviews
I am now platinum latitudes on NCL and this was our second and probably our last time sailing on the Epic. While the itinerary was good the ship is showing it's age. We always get a great size balcony quiet aft location. Bathroom needs to be remodeled. Had to ask for the in room coffee maker as they removed them. Best restaurants Moderno and le Bistro and the noodle bar. We usually order the ...
Well first off, I'm not a complainer. I have enjoyed every cruise good and bad but feel I needed to write a review on this one.
Our first mistake was letting them book our flight. Came from the US and flew on Luftansa. After flight delays, re-routes, #2 missed connections because of them, stress, rude people, (Frankfurt, Germany- THE WORST!!) we finally got to Barcelona Spain 9 hours late. ...
We decided to repeat on the Epic as our first experience last September was great and it went to places we hadn't been before, but this one was not so great. The embarking process was chaotic, infuriating, stressful and disheartening; we waited over an hour to leave our luggage, and another 40-45 min to get to the counter to get the keycards (we had done the online check-in but it didn't show in ...
Simply put, we chose this particular cruise line and itinerary because of the price. It was literally 1/2 the price of Royal Caribbean and about 1/3 less than other cruise lines, along with all of the perks (free premium beverage package, Internet minutes, etc.) and the smaller ship size.
Overall, the cruise didn't live up to our expectations. We've cruised RC and Princess in the past with ...
Myself 27 (vegetarian) and partner 31( who if heard of hearing) went on the Epic from Barcelona and did the Mediterranean. We booked for a inside cabin on full board.
Room- From day 1 we had a problem, we had booked a double bed but found our self with two singles, so we went to reception to inform them. The line was massive and we weighted for 45min, and nothing was done as when we came to the ...
Never been with NCL before and probably won't cruise with them again. Everything they do board is about cash extraction.
They charge a fee for for buying from their shops, for the pleasure of serving you.
Gambling is the main feature on the ship, lots and lots of tables.
Although we had a drinks package, bottled water was not included, for a litre of water $6.00 + 20% SC.
There was no ...
Just home from 7 day cruise on the Epic.this was my partners first cruise and my first cruise on norweign having previously sailed with Royal Caribbean on 7 occasions .
We booked everything via Norwegian including flights. The flights where great with aer lingus and vueling(such a good airline first time flying with them)
I had applied for the upgrade to a 2 bed state room in the Haven as a ...
Seemed good value at time and I hadn't cruised with Norwegian before. No queues etc at gatwick - brill! Smooth on time flight - brill! arrived Barcelona immigration arrivals - packed to bursting point with thousands of passengers - some from the USA - and no perceivable queue movement. Hot, stuffy, no toilets or water. After realisation that more staff an better organisation required some more ...
We booked this cruise with open eyes and performed every piece of diligence possible with the information available, but Norwegian managed to 'con' us, and as we learned onboard many other customers.
From the home page online you quickly find the Sail Safe section which clearly states everyone onboard is vaccinated and there are no shore excursion restrictions (correct as of August 2021), but ...
Trans Atlantic and stops at three island groups to which we had not been as well as departing from Barcelona to which we have not been - we choose cruises based upon itinerary first. We think the ship is too large and prefer smaller ships. The cabins (we had aft-facing balcony) were smaller than normal and cramped. The food was not as good as expected. However, the crew/staff made everything ...