Sail Date: November 2013
Embarkation was as usual...not good, not bad. We were in a Grand Suite (GS 1298) and found it to be most delightful. It was spacious with a good lay-out...albeit a bit tired looking, but the ship is to be refurbished in January we were ... Read More
Embarkation was as usual...not good, not bad. We were in a Grand Suite (GS 1298) and found it to be most delightful. It was spacious with a good lay-out...albeit a bit tired looking, but the ship is to be refurbished in January we were told. The Concierge room was a joke. It was totally jammed every evening with mostly the super frequent flyer group of good ol' boys who felt that visiting had to be at full volume, drawing up circles of people from their crowd. This certainly took away from any atmosphere of a quiet conversation over a cocktail. So much for the perk of spending money for a suite. We sometimes just took our drink to our cabin. One wonders how some of the trolling women were in the room, but I guess if you get enough cheap tickets and spend months on a ship you qualify. Movies in the theater were so awful we left two of them and didn't try again. TV programming was terrible. Gave up..and will NOT pay to watch a movie in our cabin. Hello, this is the age of communication and it isn't that expensive for Royal Caribbean to provide top quality TV. Food was OK, but I wouldn't go out my way for the specialty restaurants. Celebrity speciality restaurants totally outshine anything we saw on RC. The staff overall was most friendly and helpful. We applauded them. Lastly..my husband and I both came off the ship with pneumonia. We are both quite ill. Think cruising is on the back burner for some while (we have cruised about twice a year for several years). Read Less
Sail Date: November 2013
This was our 1st TA but our 25th cruise. We stayed at the Hotel Canton in Barcelona the night before. Great pre-cruise hotel & quick cab ride to the port. The ship, while a little tired, was much nicer than I thought it would be. Did ... Read More
This was our 1st TA but our 25th cruise. We stayed at the Hotel Canton in Barcelona the night before. Great pre-cruise hotel & quick cab ride to the port. The ship, while a little tired, was much nicer than I thought it would be. Did feel that it lacked that "outdoor" feeling. would have loved an ocean breeze while in the Windjammer. Café Promenade was a great spot for a quick snack. Played a lot of Trivia with a nice group of "new" friends. Ice show was FAB!, Hypnotist was entertaining, heard that the lectures were good but never could leave the Schooner bar where the trivia was. Food was good & while not too much was "outstanding", we never sent anything back. Roxie, our cabin steward was fine, but our waiter, BOGDAN, was the BEST we have EVER had!. There was nothing he could not do or get. Scott our tablemate was late every night & Bogdan pre-ordered for him because he could figure out just what he would want. Casino was large with 300 slots. Staff was almost too invisible. Cabin TV was awful & the internet was the slowest we have had in recent years. But we still had a great time. Also, I injured my foot 2 bays before the end of the trip. Went to the doctor's office. Got great treatment there. Looking forward to our next TA. This cruise made us understand why so many people love the "crossings". Read Less
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4 Helpful Votes
Sail Date: November 2013
We took our first t/a on this same ship two years ago and got totally hooked on transatlantics, this trip was our fourth t/a in two years. R/C must have had all the in training officers put on this ship, it was really unorganized. The ... Read More
We took our first t/a on this same ship two years ago and got totally hooked on transatlantics, this trip was our fourth t/a in two years. R/C must have had all the in training officers put on this ship, it was really unorganized. The activities were led by people that had Just been informed that they were doing it or had not been told at all. The entire ship was hot in all the public areas so sitting in other than your cabin or outside was very uncomfortable. I get cold if the temp drops below 70 so it wasn't me, the men wearing suits were taking their jackets off after making an appearance. The ship lost satelite tv for 10 days so we watched the same reruns of recorded tv over and over again! The thing that bothered me the most was that they never bothered to tell us any news except we were diverting to try to get below a storm. I went on the internet after a couple of days rocking and rolling to find out that we were in the middle of tropical storm Melissa. If we wanted to know if the world wass still out there we had to telephone relatives or get on the internet both of which are expensive. I normally love R/C but this was a bad one.   Read Less
Sail Date: November 2012
I am a Platinum member of RCCL's Crown and Anchor Society, and this was our second Transatlantic. In the past we were quite satisfied with the hospitality given to passenger on the Royal Caribbean ships we have sailed on. This trip ... Read More
I am a Platinum member of RCCL's Crown and Anchor Society, and this was our second Transatlantic. In the past we were quite satisfied with the hospitality given to passenger on the Royal Caribbean ships we have sailed on. This trip left a lot to be desired. I read the review that another passenger left on our cruise, and I find he was quite accurate. He spent a lot of time on the food, and I concur. The food was mediocre, at best, and I was really surprised, when it was announced two days out, that the ship had run out of raw eggs. This was the day after we were in Nassau. I would think, they should have restocked when they were in port. Not only were Eggs sold out, but they ran out of bananas and Berries on day 10. The other reviewer mentioned a shrimp soup. I also was surprised by this when I ordered it, and saw the lack of shrimp. We had a surf and turf night, and a lobster night. The Surf part of Surf and turf was 1/2 of a small lobster tail. It also was served in shell, and was hard to retrieve the meat, which was overcooked. The cooks could also learn something about seasoning. There were a number of passengers from Louisiana on board, since the ship was slated to terminate in New Orleans. Several times on the lunch menu Jambalaya was featured. I was sitting in the restaurant with a couple from New Orleans. I told them not to expect much, and that's what they got. No heat at all! One of the problems we encountered was the state of the room. To be frank, it was dirty, and showed signs of extreme wear. This ship needs a renovation badly. the room was a little larger than many of the balcony staterooms, and on the hump, which is about the best you can get, and not have a suite. so I was disappointed when we saw cigarette burns on the carpet, and had lumpy mattresses. Shortly after boarding, we sent out some our clothes for cleaning. The clothes were delivered the next day. About halfway through they offered a special deal. Laundry was done for $25 all you can get. Unfortunately it took two days instead of one. To top that off, they lost our laundry. Our cabin steward had to bring three bags of unmarked laundry, and helped us find it. Which brings me to entertainment. Many of our table mates had sailed on the Navigator before. They commented on the shows which were pedestrian at best. In some cases they had seen the same shows two or three times. the cruise director made the point in one of his pre show comments, that he had been in the same show in 2003. Ten years is a long time to have the same show. Now I know why the shows seemed dated. I also have criticism with the activities, or lack thereof. The Art auctions no longer are with Park West. RCCL now runs the auction themselves, and they are not as varied than the Park West auctions. It also seemed that there were less poolside activities, then we've seen in the past. One standout was Vito, who ran the Bingo games. He is also a marine biologist, and also had a series of enrichment programs which were educational and well attended. Finally kudos to the wait staff, and cabin stewards, who worked hard and were very professional. I was impressed. Read Less
Sail Date: November 2012
Flight to Barcelona was 3 1/2 hours late in leaving this was not to bad considering hurricane sandy and the troubles other folks had. Hotel Rivalto was great, room was clean, staff was great, location excellent will definitely go there ... Read More
Flight to Barcelona was 3 1/2 hours late in leaving this was not to bad considering hurricane sandy and the troubles other folks had. Hotel Rivalto was great, room was clean, staff was great, location excellent will definitely go there again. Arrived at ship 1 pm on Sat. very smooth embarkation stateroom was ready dropped off carry on, off to windjammer. Our cabin needed a do over as the carpets were not clean and bathroom was still dirty. our cabin was never really cleaned like previous cruises and if was really was an effort to get it cleaned before 11.30 most mornings even after putting his make room card out at 8 am. Just to say we are really happy go lucky couple with many cruise on rcl, this is my first and probably my last attempt at doing a review. This transatlantic our 7th left a lot to be desired. Food. very disappointed with selection, and quality, our wait staff were excellent, but the food coming out of kitchen was never hot. we were a table of 8 and all had similar complaints. Shows were weak other than ice show and the Platters who did a great job with the oldies, other than these two just fair Day time activities less than exciting, trivia fun, sudoku ok,guest speakers no comment Debarkation was close to 4 hrs from start to finish what a mess, Please RCL bring your product up to your old standards us loyal cruisers have supported you in the past but you will lose us in the future unless you improve your attitude and services. PS Ricardo in the cc lounge is the best assest on the ship, a real gentleman with a great way of taking care of his guests. Overall 6 out of 10 Still love cruising GOING ON A 14 DAY CRUISE WITH A PRESIDENTAL ELECTION IN THE MIDDLE WAS QUITE AN EXPERIENCE ALMOST LIKE BEING IN CONGRESS WHERE THERE WERE TWO SIDES WHO NEVER AGREE GOD BLESS AMERICA Read Less
Sail Date: November 2012
This was our second time aboard Navagator of the Seas and once again we were very happy with the crew and the for the most part happy with the whole experience. As has been noted by others Navagator is due for a makeover and if it is ... Read More
This was our second time aboard Navagator of the Seas and once again we were very happy with the crew and the for the most part happy with the whole experience. As has been noted by others Navagator is due for a makeover and if it is another 18 months off she will really need some help. We arrived in Barcelona late on Thur. before boarding on Saturday and found that a day and a half is not enough time in this great city. STayed at the Hotel Villamari and found it comfortable and in a good location from which to get around the City. Arriving at the port about 2PM only took about 30 minutes to get on board and our stateroom was ready for us--clean but a little worn--the embarkation was about as smooth as could be expected. We enjoyed the Ports both Cartagena and Malaga were pleasnt enough and the weather was good. One problem we found in Malaga was a that several places did not accept credit cards and after you order lunch without cash it gets a little tense. Tennerefe was interesting with the very rugged topography coming right down to the waters edge. My wife and I both thought the shows in the theater started out as very poor but got better later during the trip, The Platters put on a good show as did El Gaucho. The Ice show was good but not as spectacular as previous Ice Shows we have seen on both the Navagator and on Mariner. I always look forward to the encrichment lectures and am disappointed when they are not offered. The Fun Decades presentation was fun and informative and I thought the speaker was among the best we have seen on Cruise ships. The art historian a little less impressive. I also enjoyed the evening Astronomy lectures offered by one of the Directors staff. I would like to know in the future that these types of lectures will be offered it might be the difference in going or not going. Now to the dinning experience, we are relatively new to Cruising (only about 6 years) but I certainly feel that even in that short time the meals have gotten worse both in quality and variety. We were always able to find something on the dinner menue that was agreable but unlike a few years ago when almost each evening there were two or three things on the menue that I thought I would like to have. Our waite staff was very good there were a couple of evening when the food was not as hot as I would have prefered. The windjammer was ok we had the late seating for dinner and would usually just look for a snack for lunch and then perhaps go to tea aroun 4 or so. I think on future transatlantics we will try to get the early seating for dinner. Most mornings we had breakfast in the Main Dinning room and found that very good Hot food cooked to order. I was a little worried about 6 consecutive sea days but they litteraly flew by to the point that I lost track--we played bridge most days, attended the lectures and other activites and found ourselves plenty busy. The last comment concerns the debarkation I don't think you can necessairly fault RCI but the last memory of a very good trip is a bad experience. I don't know how to fix this problem certainly we need security and control but this system is just a mess with little information being transmitted to very frustrated passengers. Fortunately we were in no great hurry as we had a late afternoon flight out of New Orleans but there were a lot of people at the airport when we got there that had missed flights some of them international connections. The trip was really great and one that we will do more often the future it is a great value at less than 100 dollars a day I can't stay home for that. Fishforfun Read Less
Sail Date: November 2012
My wife and I took the RCCL Navigator on the 14-day Transatlantic back from the Mediterranean to New Orleans. A couple of weeks earlier, we had cruised the Norwegian Spirit on a Grand Mediterranean circuit (reviewed separately on Cruise ... Read More
My wife and I took the RCCL Navigator on the 14-day Transatlantic back from the Mediterranean to New Orleans. A couple of weeks earlier, we had cruised the Norwegian Spirit on a Grand Mediterranean circuit (reviewed separately on Cruise Critic). So my evaluation of the Navigator below contains several comparisons to our Norwegian Spirit trip (generally, we thought our experience on the Spirit was superior to our experience on the Navigator). The embarkation experience on to the Navigator was fine. We have learned to arrive for our cruise vacations later rather than earlier, and so after we got to the Barcelona cruise terminal at 2 PM it only took us half an hour to get on board the ship. Our interior cabin, 8183, was fine (as discussed below). Food is an important part of a cruise vacation, particularly when you have a lot of sea days as we did on the Navigator Transatlantic. Unfortunately, our food and beverage experience on the Navigator started out poorly and did not improve much. A rather long discussion of the food follows. We had a traditional dinner seating arrangement, and we and most of our six tablemates had problems with our food on the first night. The woman to our left ordered the sea bass, and did not like the way it was cooked. Myself, the fellow across from me, and the woman to his left all ordered the prime rib. Their two orders were not delivered up cooked as they had requested, and so they switched orders, but were still not happy -- the man said the meat had "no flavor" (and I concurred with this). Several persons at the table ordered the sweet and sour shrimp soup, and then joked that there was no discernible shrimp in their bowls. My wife had the spaghetti, and said that was OK. But I am thinking, is spaghetti the best they can do for dinner?? At breakfast the next morning, I did not see much on the Navigator that looked appetizing. I like hot food for breakfast if I can get it. The scrambled eggs did not look good, little clumps of egg, so I skipped those. I like biscuits and sausage gravy, so I tried that. The biscuits were doughy, not flaky. The gravy was thin, and the the meat consisted of a few sausage links that had been hastily (and sloppily) sliced into the gravy. Good sausage gravy (like I had on the Norwegian Spirit cruise just a couple of weeks previous) is thick and well seasoned and the sausage is well crumbled and mixed into the gravy. I also like Oatmeal, but the Navigator's oatmeal was thin and watery, again, unlike the Norwegian Spirit Oatmeal which was nice and thick. Our dining experience the rest of our Navigator trip was hit and miss, with a few more misses than hits. I tried the top sirlion (the steak option available every night), but it was dry and chewey, again, unlike the Spirit, where the steak option they made available every evening was tender and flavorful. Another example was a lobster bisque on the Navigator that was thin and tasteless. And those dishes that were "hits" were not really outstanding, just decent. Example: The escargot. I love escargot, but the Navigator's escargot -- served only one night -- was not superior (unlike what we had on the Spirit) -- it was just, say, a cut above ordinary. We like curry and other Indian food, and the buffet at the Navigator had some of that every day. Again, though, it was not as good as on the Spirit. Also, the Navigator put out some Indian bread (i.e., crispy Papadum) on only one day of the cruise, unlike the Spirit, which put out both Naan and Papadum EVERY day on the buffet. Interestingly, the Navigator's buffet had good potatoes: The fries were usually hot; the breakfast hash browns (think McDonalds style) were usually hot and crispy; and the mashed potatoes were creamy and made from scratch. I had the mashed potatoes at almost every lunch. But do you see a pattern here (good spaghetti and good potatoes??). The desserts on the Navigator were also hit and miss -- usually there were one or two a night that were pretty good, but figuring out which ones were going to be good in advance was difficult. And some of the desserts were inexplicably bad -- like the tiramasu on Italian Night by the Navigator's Italian head chef. The tiramasu tasted like it was made with gelatin. Uch, no one at the table could eat it. My wife said I should also say something about the layout of the Windjammer (the Navigator's buffet). The Windjammer almost always had a crowded feel, like you had to weave back and forth to avoid bumping into someone when stalking your food or looking for a table. In comparison, we never had this "crowded" feeling when dining in the Spirit's buffet. Also, while the Navigator's buffet seating area was almost entirely inside, the Spirit buffet seating was a 50/50 split of inside and covered outside (with views off the stern), and that was nice, because we like to eat outside. Of course, the Navigator does have two specialty restaurants, the Portofino (Italian at $20 cover per person) and Choppes Grill (Steak at $30 cover per person). These prices were higher than the corresponding Italian and Steak specialty restaurants on the Spirit ($10 and $25, respectively). We did not try the Choppes Grill, but did eat at the Portofino in conjunction with a Mystery Dinner theatre presentation (discussed below). The Portofino food was nice: good starters, and some tasty and tender beef. The Navigator also what I call a "half" specialty restaurant -- a diner called Johnny Rockets. I say "half" because the diner serves basic food -- hamburgers, hot dogs, onion rings, and fries, all for a relatively small charge ($5 per person, beverages extra). The hamburgers and hot dogs at Rockets were fresh, hot, and tasty -- and we paid the extra money and ate lunch at Rockets often. Unfortunately, that also tells you a lot about what we thought of the "free" lunch food in the buffet. Anyways, enough discussion of the food!! Unfortunately, there were some other less than satisfactory aspects of our Transatlantic on the Navigator. For example, we found the Navigator's alcohol policies to be irritating, both with regard to alcohol brought on the ship and alcohol sold on the ship. First, Navigator appears to have a strict policy against bringing any alcohol onto the ship and into your cabin, either at embarkation or at any port stop. I say "appears," because we heard from some fellow passengers that they were able to sneek alcohol on board, while other passengers said they tried but were caught and their liquor confiscated until the end of the voyage. We asked our headwaiter about bringing wine from off the ship and into your cabin, and she said that you could bring a couple of wine bottles into your cabin, but that the Navigator would charge you a $25 corkage fee at the time you brought it on to the ship regardless of whether you drank it in your cabin or in the restaurant. This Navigator policy about bringing alcohol from off the ship compares unfavorably with the Norwegian policy. For example, we bought four bottles of wine in the duty free shop in Barcelona before we boarded the Norwegian Spirit, and Norwegian let us bring the bottles on board and into our cabin free of charge, and charged us a $15 corkage fee only if we brought our wine into the dining room. Second, we also found that Navigator's wine prices were higher than Norwegian's, including: 1) when purchased as part of a wine package, 2) when purchased by the individual bottle, and 3) when purchased by the glass. We also found that individual mixed drinks (e.g, rum and coke) were slightly higher on the Navigator than on the Norwegian ship. We like to have a couple of mixed drinks before dinner, and the Norwegian Spirit had a nice 2 for 1 special during happy hour in Henry's Pub, but the Navigator had no nice drink specials like this. Our mixed drinks on the Navigator also seemed to be watered down a bit. The end result was that we bought less alcohol, but at a higher total price, aboard the Navigator than aboard the Spirit. And, at least in my mind, this affects how much you enjoy your cruise. The Navigator did offer a periodic "fill the bag" laundry special, like on the Spirit. My wife really likes these specials. For $25, they will do all the laundry in the bag for you. Interestingly, the Navigator had limits on what type of clothing you could put in the bag, only permitting underclothes, socks, T-shirts, and swimwear. The Spirit had no such limits. Again, the kudos got the Spirit over the Navigator. And at the end of our cruise disembarkation in New Orleans was irritating -- extremely slow, with a lot of standing in line. We were supposed to get off the ship at 7:30 AM, but stood in line on the ship for awhile, then got off at about 9 AM, stood in line some more, and finally cleared customs at about 10:05 AM. The customer service reps went around saying they were short of customs agents, and that they were trying to hunt down more customs agents, but I think this should have been better coordinated in advance by Royal Caribbean with the US Customs Service. In any event, we have only had two bad disembarkation experiences on our six cruises -- but both were on our Royal Caribbean cruises. Not good, not good for Royal Caribbean. OK, yes, I can say some good things about our cruise and the Navigator. Our inside cabin was nice: pleasantly decorated, well-maintained, and fairly roomy as these cabins go. The shower had good hot water and good water pressure. The hair drier worked very well. The soundproofing was very good -- we heard almost no noises from adjoining cabins or the hallway. The crew of the Navigator was generally pleasant and helpful, including our room steward and our dining wait staff. I know the staff works hard, and we appreciated it -- and we tipped all of our waiters at above the recommended amount. The port calls, although limited, were all nice, particularly on the European side (Tenerife, Malaga, and Cartegena). All three towns are excellent walking towns, and the ship docks fairly close to the town in each of them. We did the hop-on hop-off bus in Tenerife, and I would recommend it. It was always pretty easy to find a comfortable chair to sit in somewhere -- The Navigator has a lot of chairs, and I think more of the comfy type chairs than the Norwegian Spirit did. I like to play Poker, and poker on the Navigator was a rip-off, but not quite the rip-off that it was on the Norwegian Spirit (i.e., the Navigator limited the 10% house rake to a maximum of $15 a hand, unlike the $25 max per hand on the Spirit). The Navigator did have some enrichment classes, more than the Spirit did, but I found the woman who gave the enrichment presentations on the Navigator to be repetitive and dull. As for the evening entertainment, we have been on enough cruise ships now to get kind of blase about the performances -- there is usually very little that you can remember a few days afterwards. On the plus side, we found the Ice Dancing show on the Navigator to be very well choreographed and very entertaining. The acting for the Mystery Dinner theatre was amateurish, but the overall production was fun -- and its fun was enhanced by the fact that unlimited wine was included in the base price ($49 per person if purchased in advance). On the down side, we occasionally like to see a movie. Other cruise lines show movies in a large theatre, or sometimes at night under the stars. Not the Navigator. Instead, they have a tiny "screening room," which filled up quickly the two times we went. Also, the movie selection in your cabin was very limited, unless you wanted to do "pay per view" at $12 (or more) a pop. In sum, it is hard to give the Navigator a glowing recommendation. In fairness, I have to note that our cruise fare was very cheap -- less than $50 per person per day. It seems obvious, then, that Royal Caribbean is trying to make up for that cheap fare by reducing costs (e.g., for food) and upcharging for certain extras (e.g., alcohol). If you are looking for inexpensive travel, and are willing to sacrifice on the quality of food and perhaps also on your alcohol consumption, you might find this sort of transatlantic cruise acceptable. In the future, though, we will look to cruise with another line (like Norwegian), even if we have to pay more cruise fare in dollars per day. Read Less
Sail Date: November 2012
After a two night stay in Barcelona we boarded the Navigator of the Seas. It had been two and a half years since we last sailed on the Navigator and not much had changed but we did notice that she was getting tired and ready for a face ... Read More
After a two night stay in Barcelona we boarded the Navigator of the Seas. It had been two and a half years since we last sailed on the Navigator and not much had changed but we did notice that she was getting tired and ready for a face lift. We were told that that upgrading had been postponed till spring 2014, she will be very tired by then I'm afraid. All that aside the cruise turned out to be one of out top three cruises for good times and great food. we enjoyed dinner in the dinning room very night with a great wait staff. If people complain about the quality of the meals they must have a wonderful life at home. The only meal we had that was less than great was the night we all went to Portofino where the meal was much less than spectacular and the seafood was cool by the time we got our meal. The entertainment was very good, both in-house and shows in the theatre. Special mention to the Sunlight Band who we miss the most. All in all we had a great time, put on a couple of pounds and came home with some great memories. The only real negative from our point of view was the number of smoking venues and the lack of enforcement of smoking in non smoking areas. I guess I have to mention the debacle when we arrived in New Orleans, even though it was the Port Authority and not RCCL that is responsible on this one. Over four hours to get off the ship and on the street is a little crazy. Read Less
Sail Date: November 2012
This was our fourth cruise. Now feel ready to feed the internet with feedback. Have read many reviews, usually finding the negative side to contain the most useful information. Bringing liquor on board On previous cruises we have ... Read More
This was our fourth cruise. Now feel ready to feed the internet with feedback. Have read many reviews, usually finding the negative side to contain the most useful information. Bringing liquor on board On previous cruises we have packed a bottle of Baileys for the room. My wife likes it in her coffee and I like the odd shot before dinner or in the morning. Well Royal Caribbean thinks this cuts into their drink sales and abuses the safety security scanning to confiscate liquor. Your bag just doesn't show up and when ask staff, they say to check with security on deck 1. Down there, they get you to open your bag, give them the bottle for safe keeping, then send you on your way to haul luggage through the ship to your stateroom. Not exactly the classiest way to start a transatlantic crossing. Have no problem paying corkage at any of the dining venues, but what we do in our stateroom is our business. Imagine if a hotel tried crap like this. Liquor on board Expensive, around $8 for a pint of beer or their mixed drink of the day. Two Poets pub had a sad selection of only two lager beers on draft, Heineken and Amstel light. Our local pub down the hill has about 10 on draft, including several types of ales and a stout. Also, the Two Poets atmosphere is polluted with cigarette smoke. RC should get into the 21st century and start protecting their staff and customers from this hazard. Stateroom Paid a bit extra for an outside window stateroom. The first night we noticed how hot the room was even though set to maximum cold and there was a humming noise similar to a bathroom fan coming from the wall on the left side of the window. The next morning went to Customer Service for first time ever to ask for a cooler and quieter stateroom. Am informed there is no hope in hell we will be moved and that Maintenance will come have a look. Guy in overalls quickly fixed the broken air conditioning but said can do nothing about the vibrating wall. We got somewhat used to the constantly slightly noisy stateroom. Later talked to a couple that had an inside room on deck 10 with unbearable pool sloshing noise and were changed to a quieter room. So it looks like will get moved if room has serious problem but are stuck with minor problems. It would be nice if RC would just let customers know about room defects or if someone would start (or find) a website similar to the excellent http://www.seatguru.com/ for airline seats. As a nice gesture, RC provided a free bottle of red wine with a couple of glasses. Bathroom Just soap, shampoo and towels are provided. Bought conditioner in one of the Spanish ports. Tap water Colour light amber, nose of dirt and chlorine. Found out at Captain's presentation that water was purchased at port in Cartagena. Drinking water seemed better in dining room and buffet but this could be because had more time to breathe or the added ice numbed the senses. Water quality improved over the days as more was desalinated onboard. Bought some spring water in most of the ports. No hassle bringing onboard. Pool towels Have to show seapass card to get pool towels on deck 11, then give room number when returning to same location. Purpose is to get passengers to clean up their towels. Side effect is can reserve deck chairs by placing towels. Laundry No laundry rooms to wash clothes or iron shirts. They have a fill bag wash and fold service for $25. Strangely, it says can only put undergarments, t-shirts, and pajamas in but will charge full rip-off rate for pants, sweaters etc. Can't quite picture a land based laundry doing this for long. Internet Bought the 5 bottle wine packages ahead of time. Am not very knowledgeable about wine, so got our wine expert friend to help compile a list. The dining room staff brought the first bottle of wine but took the list and lost it. Oops. Told them I could easily retrieve the list by remotely connecting to my home computer. So the dining room staff very graciously got me $10 free internet time. Went to the Royal Caribbean Online room and quickly found that Windows Remote Desktop software is locked out. Asked IT staff guy for help but he said can do nothing, then suggested I go to an internet cafe at next port to waste my time and money retrieving this file. Also, my paranoia says it is dicey typing my passwords into a possibly infected internet cafe computer. Dining room staff suggested I go back to Customer Service and get them to hook me up with the IT manager. As far as talking with IT manager, ran into a firewall at Customer Service. However, they asked if phone access would help and gave me a free phone call. Called a friend who remotely connected to my home computer, retrieved the text file and emailed it to my work email that has a web interface. Was then able to go back to Royal Caribbean Online room, log onto my work email and get the list. So Customer Service was able to help resolve this, but when it comes to computers on board, the 'Nation of Why Not' quickly becomes the 'Nation of Can't Do It'. Ports An interesting selection of ports. Problem is spend too little time actually in the ports, for example, pulled out of Tenerife at 2:30pm to start 6 days at sea. It looks like fuel efficiency is more important than time in port. Find other people's perception of ports interesting. In the dining room breakfast the next morning after Tenerife one of our table mates said 'didn't think much of the place' while we had been scheming on how to get back to this spectacular island. Sea days One of the best parts of the cruise. Lots of relaxation with no shortage of things to do, such as eating, exploring the ship, rock climbing, swimming, cooking in the steam room, more eating, nightly entertainment. Could do this for weeks. Many people enjoyed the outer decks with mostly warm weather, low winds and calm seas. The enrichment we went to was just a slide show with some commentary. RC could learn from Cunard in this area. Summary Navigator of the Seas is a large beautiful slightly tired cruise ship with good design and many amenities. Staff provided excellent service even with constraining policies. Overall good value for the dollar. Will likely try another line for out next cruise to see how they do things. Read Less
Sail Date: June 2009
We met the ship in Barcelona after flying in from the UK with BA - flights booked with our trip. Next time we may book independently but we were late in booking holiday so thought easier this time. Flight was fully booked and seat ... Read More
We met the ship in Barcelona after flying in from the UK with BA - flights booked with our trip. Next time we may book independently but we were late in booking holiday so thought easier this time. Flight was fully booked and seat allocation was poor. Nearly didn't get to sit together. After going left instead of right and ending up in the wrong terminal we eventually found our baggage reclaim and our bags. The Royal Caribbean Representative was easy to spot and escorted us to our coach. It was a short journey (under 45mins) to the ship and embarkation was a breeze. Straight in, checked in and then straight on board. There was also the opportunity to purchase the Soda drink package before boarding which we did - approx £40 for the 8 days. Once on board we had a nose around and then headed for the Windjammer for lunch. It was huge and as cruise novices didn't realise till breakfast the next day there was another part of it! So we only saw a small selection of the buffet but still managed to get some good food and enjoy the view out the window. We had breakfast and lunch most days in the Windjammer and were impressed with the wide selection of choice they had available. I was compelled to have my cheese salad everyday for lunch and was always finding something new on looking around.  Gutted I didn't fine the fresh salmon and cream cheese till our last morning! We did try the Honey Stung Chicken that is so often mentioned on here but sad to say wasn't that impressed with it, sorry. Our room was available at 1pm and we were lucky enough to get our luggage quite quickly, which was good because my partner forgot to pack his trainers in hand luggage and shorts with posh shoes don't really cut it! Room was lovely - bigger than I expected. Clean and tidy. It actually looked like it did in the pictures on the websites. Shower was smallish but ok for us, maybe a squeeze if you like your food! We chose a room with a balcony, it was lovely to have and used it for breakfast on the occasions we had it in our room. I think we've spoiled ourselves as don't think we could ever cruise again without one, unless it was a bargain offer! Our room attendant was lovely and very helpful, extra hangers, towels. We loved the towel animals although our new favourite game is showing the photo's to friends and playing 'Can you guess what it is?' We opted for My Time Dining as didn't like the seating options avail on this cruise - 645pm or 915pm. I would suggest booking with the dining room each night. We usually booked the next night's time when leaving after dinner. We sat on tables for 8, 4, 6, and 2 - you were given the option of what table size you wanted and weren't made to sit with others if you chose not to. We ate at various times during the cruise, usually to fit around what we wanted to do that evening. We will definately choose this option in the future. One night we had a table for 4 and sat with an American couple and thoroughly enjoyed our evening with much wine had. So much so, we opted to sit together again on another night. Didn't know what to expect from the food, there's so many mixed reports on here. Most nights there was a good choice of Starters, Mains and Desserts. One night I even had two starters and the cheese plate! Most of the waiters were friendly and helpful and service was quick but not rushed. The only disappointment was on our last two nights where we were sat in the same section. I was disappointed with the waiter we had for both these nights. After 6 nights of great service he was a real let down, so much so I mentioned to my partner how I felt it nearly spoilt the end of my holiday. We waited ages for everything on these nights, food, bread, drinks. I even had to ask 6 times for my partners diet Coke! We tried Portofino's on our 4th night and enjoyed the meal and the service but I am not sure it rated the extra $20 each cover charge. Maybe we'll try Chops next time. There was no lobster tails at any meals, was expecting it at least once during the 8 night trip. We did try a few of the bars on board, more so for pre dinner drinks. We even entered one of the quizzes one night and won! It was 4 key rings! I tried several of the cocktails throughout the trip, prices ranged from $6-$10 plus service charge. I always had a cocktail in the Theatre while watching the shows. Didn't use the Spa - thought the prices were a little too much for me to 'treat' myself. My Partner used the gym daily and liked the choice of equipment but said some of it could do with a refit. Went into the Casino for a silly play on the slots, won and lost some but not too much. Being a Showaholic we saw every show on board bar the very first one. The Beatles were great, so were the shows put on by the entertainment crew especially the first one. Elton John performer was good, and the Magician was ok. Caught the Ice show and thought it was fantastic, especially considering the size of ice they have to skate on, plus they played Rock me Amadeus by Falco which is a song I loved in my youth! Definitely recommend not missing that. Did drag my partner along to Quest. I loved it, so my thing, we didn't win but we had great fun watching, worth going along just for that! The Promenade parades were fun. Caught both the Sailaway and the last one, but only the start of the 70's night as we were tired that day. Disembarkation was smooth, luggage taken the night before so woke up, ate breakfast packed overnight bag and got off. We had transport to the Airport and this was smooth with no problems. We ended our trip with 2 days in Rome instead of flying home and I was a lovely place, I'll definitely be back there.Only gripes was you had to use the ships shuttle to get off the ship at most ports. Villefranche and Palma being the only exceptions as you could walk off or were tendered off. We also booked a ship trip to Pisa/Florence so didn't need the shuttle then. It was expensive £71 (GBP) each for basically transport to Pisa and Florence. Next time I think I'll plan something else of team up with someone for taxi. It was $6 per person each way so just to get off the ship cost us $24 a time. There was an offer of a package for all days at $38 for all 5 ports but we only needed 3 so was cheaper to buy individually. I thought this was a little expensive as there is no real other way to get to the town so you're stuck with their option. Photos on board were lovely but expensive - $19.95 plus tax - we would have bought many more than we did had they been cheaper.   All in all we both thoroughly enjoyed our first cruise and will be doing another one very soon. Already looking at one out of Southampton next year! Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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