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28 Barcelona to Mediterranean MSC Cruises MSC Seaview Cruise Reviews

I am currently on this cruise with my husband, taking a break from the heat in Corsica. I wanted to write a review because I'd seen negative reviews online and I am just baffled as to how people would have any negative comments about ... Read More
I am currently on this cruise with my husband, taking a break from the heat in Corsica. I wanted to write a review because I'd seen negative reviews online and I am just baffled as to how people would have any negative comments about this ship.. it is absolutely stunning to look at, the most beautiful design in all bars and public spaces, plenty of seating areas everywhere, it's spotlessly clean and while we have only eaten in the Marketplace (buffet), and will continue to do so rather than use the dining room, the food is really good. We have been on 2 Royal Caribbean cruises before so were a bit wary about trying MSC after hearing that they weren't quite up to the same standards but we both decided on day 1 of this cruise that we would never bother with RC again. We are Irish so we are European but obviously we have a very different culture from continental Europeans, and essentially, I believe lot of reviewers are finding fault with the different food and the guests (I've read a lot of complaints about people not queuing for food) yes, there is a bit of shuffling around at the buffet and yes, the food is slightly more Italian, with pizza and pasta always available but a) they are really tasty dishes that are eaten all around the world, and b) a buffet is always going to be a bit chaotic so if that's the height of your problems, consider yourself a lucky person!! Our room was ready fairly early and our luggage was there before we even got there, so it was great to shower and unpack so soon. Our room has a shower-over-bath, it's not a great shower: low water pressure and the shower head is fairly low on the wall, so anyone talk might find it very difficult to use! There are a good few families on this cruise, kids tend to be still in the main areas quite late at night but I don't find it a problem. The lifts, as many others have complained about, are a bit annoying, according to my husband who uses them more than I do, but there are lifts close to our room that operate as standard, rather than the unusual ones throughout the ship. Again, I feel that for people to be complaining about such things is just being overly picky. Embarking could have gone a bit smoother, the staff in charge of crowd control didn't do a good job and while people were given a card with a number on it, it wasn't clear that they were supposed to sit and wait for the number to be called, so some people waited longer than others to embark, which isn't a big deal, but obviously many people are tired from travelling to the port so it can be frustrating. Not a major problem though. The overall experience of this ship is phenomenal in our opinion.. lots of really beautiful bars, lots of good food, friendly staff and magnificent surroundings. Surely that's what holidays are all about! Read Less
Sail Date August 2019
Been on of of MSC ships before back in 2012. We had a great time there This nov cruise from Barcelona it was not was we expected. The ship is very nice we have no complains about the design at all. But very little games or quiz. Missed ... Read More
Been on of of MSC ships before back in 2012. We had a great time there This nov cruise from Barcelona it was not was we expected. The ship is very nice we have no complains about the design at all. But very little games or quiz. Missed that a lot! We went to one show,,but it was to loud for us,,its not the ships fault. The food was not good att all. Mostly ate in the buffet, once in the main dining room. We were thinking of do the specially restaurant but found it to price. The cabin was nice..the bathroom a bit small. Ports..well we hade been to all the ports before, but liked it. Mostly we did our own tour. At Malta we joined an organize tour,,guided through the old town in Malta and also the world heritage Hagar aim Also several of the staff was very unpolite. We ended up not paying the tips, because they didn deserve it!! I had no problems not being charge Just went to the guy who worked with it. Apparently he said he understood me!! So before this cruise I hade already book an other in jan 12 from Miami with MSC Seaside. I try not to feel negativ, but.. Cruise several times with RCC and Norweigen, planning to go back there again Read Less
Sail Date November 2018
The MSC Seaview was a nice ship. But the 'niceness" ends there. This was hands down the worst cruise we've ever been on. We sailed on the newest ship, Seaview departing from Barcelona to Marseilles, France then Genoa, ... Read More
The MSC Seaview was a nice ship. But the 'niceness" ends there. This was hands down the worst cruise we've ever been on. We sailed on the newest ship, Seaview departing from Barcelona to Marseilles, France then Genoa, Italy, Naples, Italy, Messina, Sicily, then Valletta, Malta from 11/2/18 through 11/9/18. They charge for EVERYTHING. The service was awful! The staff was rude!!! The food was horrible. The only food that was barely edible was the food in the restaurants that COST extra. The food in the main dining buffet was almost inedible. The staff (ALL of them) acted like they were doing us a favor by even responding to a request. They rolled their eyes, smacked and curled their lips when asked a question. I've been on Royal Caribbean and Carnival cruises several times. I'm not new to cruising. This was astonishingly horrific. Then they had the audacity to charge us $10/person/day gratuity. We demanded that they take that off of our bill (they did). Don't waste your money on this cruise line. If you're expecting American-style service and support, you'll be sorely disappointed. Read Less
Sail Date November 2018
My husband and I booked this cruise as friends of ours had already booked. We had never cruised before so after booking we started ready reviews about MSC Seaview. There were so many negative reviews that we feared we would have a ... Read More
My husband and I booked this cruise as friends of ours had already booked. We had never cruised before so after booking we started ready reviews about MSC Seaview. There were so many negative reviews that we feared we would have a terrible experience. Well, nothing could be further from the truth. The embarkation and disembarkation process was flawless. We did not encounter one staff member that was not pleasant and helpful and all spoke English..some better than others but all were functional in English. We ate all our dinners in the Siver Dolphin Restaurant and had the most amazing waiter..Rogi..full name is Rogiroberto I believe. We also had another server named Chester who was excellent. We had an inside room, midship, and we found it very comfortable with adequate space. The food was very good...buffets were sometimes hectic as some passengers thought it was okay to push and poke their way to what they wanted (no fault of the cruise line). We did not prebook any excursions through MSC. At each port of call we simply hired a taxi to take us where we wanted to go and that worked out very well. We would recommend MSC Seaview without any hesitation...very reasonably priced and delivered a great cruise. Read Less
Sail Date October 2018
We chose this cruise as the first cruise with our baby, as we enjoy cruising as a couple before, and we wanted a relaxed way of vacationing the first time as a family. We opted for a cruise to the Mediterranean Sea, as we have seen a few ... Read More
We chose this cruise as the first cruise with our baby, as we enjoy cruising as a couple before, and we wanted a relaxed way of vacationing the first time as a family. We opted for a cruise to the Mediterranean Sea, as we have seen a few places already, so we wouldn't be sad, if we missed a place due to the baby's schedule. We picked MSC as children travel for free and the Seaview was the newest of their ships. We traveled with MSC before, were never superthrilled, but we thought we would give Seaview a shot. The ship itself was huge, housing more than 5000 passengers and 1500 staff with 13 decks. A lot of entertainment for kids and adults, however everything had to be paid extra (e.g. F1 simulator, bowling, 4D cinema, ice cream/chocolate shop, etc.). The elevators were always crowded, as were the buffet restaurants. It seemed like the people were eating after fasting for a week, eating while filling their plates at the same time and filling IKEA ziplog bags with food. The theatre was small for such a big ship, and you had to reserve a seat for a show. Every night was overbooked, and people were sitting on the stairs. Dining was mediocre. Although there were many food options, the same thing came over and over again in very similar ways. Prime rib was fatty, fish dry and overcooked. At breakfast everything you ordered came at once, leaving you with at least one cold and softened dish (e.g. omelet, pancakes, toast). At breakfast, you were always bombarded with waiters who wanted to "get rid of" their sweet or savory bread, juices or coffee, before you even sat down. We had to book an exterior cabin, as we travelled with our 9-month-old baby, and upgraded to a balcony cabin for an additional €160 (turned out 73% of all the cabins are balcony cabins). The cabin was just enough for us 3 with a queen bed, sofa(bed) and baby crib. We had to ask three times for a baby crib/bed, before housekeeping came and set it up, although I reserved it upfront with our travel agency. Embarkation in Barcelona went swiftly, but as soon as we stepped onboard, we were overwhelmed with staff that wanted to sell things. Pictures, drinks package, kids club, specialty restaurants, etc. and unfortunately that remained throughout the cruise. We were constantly asked whether we wanted a drinks package or "special" menu (e.g. lobster for a surcharge, while at NCL it is included). Waiters seemed disappointed when we wanted water only (not sure, if they get a commission when selling drinks). Service was okay-ish with a baby. A baby chair was brought quickly, however service could have been faster. You were not always greeted by staff when you saw them. It doesn't hurt to smile, guys! A woman slipped on the wet floor in front of us, not being able to get up again, and we asked them to get medical assistance, and they were hesitant about it claiming she is ok. In the US, they would have gotten sued already. Later, we saw that they put a wet floor sign. What we disliked was that people embarked/disembarked at every stop, which meant a lot of noise through the hallways of people putting their luggage out/staff removing the luggage, safety drills that were announced throughout the ship and people with trolleys in the elevators on a daily. The worst experience was that at night 3, in the middle of the night at frickin' 2am, construction started loudly in the area below us with hammering and drilling. It took more than an hour before it got checked out and we were moved to another room. This is not normal. Construction in the middle of the night. Our baby woke up, we woke up, we had to pack our stuff and move to another floor at 3am. Due to the unfortunate weather, we could hardly explore the outdoor areas. Our experience with MSC Seaview was unfortunately worse than expected. I don't think we will book again. Read Less
Sail Date October 2018
I'll keep this concise as I don't generally write reviews . The ship is lovely although a bit to much of the same design theme throughout the whole ship .... Sparkly grey and chrome !! The new design and use of outside ... Read More
I'll keep this concise as I don't generally write reviews . The ship is lovely although a bit to much of the same design theme throughout the whole ship .... Sparkly grey and chrome !! The new design and use of outside space is brilliant and class leading . I hope all other cruise lines take note .. A few of the staff are rude and arrogant . Most were lovely of course . The buffet food is nothing short of cheap, nasty, boring, unimaginative, tasteless and repetitive ... worst cruise food I've ever had ever . The speciality restaurants , whilst quite expensive , were all excellent and we ate at them every night . The entertainment was enjoyable if not as elaborate as some other similar lines . My daughter thoroughly enjoyed the kids club and wanted to go back every day . Staff were amazing. I've booked again mainly because it's the only sailing from the port I want on the dates I want .... Going yacht club next time and hope it will enhance my experience and I can give some extra stars !!!! Read Less
Sail Date October 2018
We chose this cruise because of the pricing, because it was a large, new ship, and because of the ports of call. We had never been on a MSC cruise before, but knew from other reviews that the standards might not be up to those of the more ... Read More
We chose this cruise because of the pricing, because it was a large, new ship, and because of the ports of call. We had never been on a MSC cruise before, but knew from other reviews that the standards might not be up to those of the more typical cruises that we have been on. We have sailed on 23 cruises (Carnival, Norwegian, Princess, Royal Caribbean, Celebrity, Holland America, Cunard). We went into the cruise with no expectations. Embarkation were very easy. The Seaview embarks and disembarks passengers in every port. The biggest disappointment was the food. We are not fussy eaters. The breakfast buffet and dining room were adequate. There were 2 buffets to choose from. Generally we were able to find a seat. People of other cultures don't always understand how Americans do things and this leads to unhappy people. Generally there were no buffet lines. Everyone just reached in to get what they wanted. We did not eat lunch, but in the evening we were in the main dining room at early seating. Because there were 3 dinner seatings, after 1 and 1/2 hours they would turn the lights on and rush you out. The selection was not very good. There was very little beef and when there was, it was very tough, as was the veal. Appetizers and desserts were fine, but the main courses were poorly prepared and not up to the quality that we have had on every other ship. They wanted you to buy the specialty dining and/ or a steak at the main dining room for 18Euro. There were several odd and unexpected things. Coffee was free at breakfast and dinner in the dining room, but not at lunch (without a fee). There were decaf packets at breakfast, but you could not get decaf at dinner in the main dining room. Juice in the buffet was only served in the morning and evening. It seemed like everything was extra. They did not serve table water-only bottled water and that came free with our Bella booking, but we could only get it in the dining room at lunch and dinner. The wine was very reasonable and there was a very large wine list. The entertainment was an interesting mix. There were three 35 minute stage shows with singers and dancers every night in the theater. They were all strange. I was a dancer, so I enjoy watching stage shows. If you looked at each show as a Variety show with non connecting theme, you might be happier, because some shows made no sense. There were a lot of acrobatic acts thrown into shows. Ex. Chinese acrobats posing in the middle of the Flamenco show. The dancers were Ok, but some of them were not trained well, and there appeared to be not a lot of precision required. The costumes were beautiful. The singers appeared to be Opera trained, however much of the time, the sound was too loud. There was no orchestra to accompany any stage show. My husband and I like to dance. There was only one full band. They were quite good. All of the other music venues had one or 2 musicians that played with recorded music. There was a huge atrium with stage and screens. It was VERY glitzy--mirror and lights. The music there was pretty constant and there were not many places on the ship where you could have quiet space. Every announcement is done in 5 languages, however there were a lot less announcements. They had a recreation staff that I mostly saw in the evenings trying to get people to dance. There were theme nights and these people wore very strange costumes. They had many kinds of dance lessons. Many done in the band break in the evening which was good. There were a lot less sales, no art auction, not many "specials" and constant selling of things. The elevators were slow and often crowded. Many of the things cost extra (bowling, zip line). There were no English books in the library. There were a lot of smoking areas that worked well. The pools were small for the number of people, very little shade, and not much quiet area.The ports were excellent. We didn't go on any excursions. Getting on and off the ship was very easy at each port. It was not a bad cruise, but it definitely had a more worldly feel. I would probably only go on another MSC if the price was exceptional and the ports were spectacular. Read Less
Sail Date September 2018
Having cruised with RCL and NCL this new ship caught my eye, mainly for the route it was taking but also for the spanking new stylish ship which offered much but for me did not deliver. Embarkation and disembarkation were fine we were ... Read More
Having cruised with RCL and NCL this new ship caught my eye, mainly for the route it was taking but also for the spanking new stylish ship which offered much but for me did not deliver. Embarkation and disembarkation were fine we were on board by 12.30 and just as fast getting off,A for this Cabin Balcony, clean. space very tight, Bathroom more like a closet, Balcony tight when 2 sitting!Barely room to move around the cabin..Very disappointed with it. Nicely decorated though. So far not brilliant, and it gets worse. FOOD. The menu in the main dining room was awful. Bland cool unimaginative and so disappointing.Tasteless, just plain cafeteria food. The Buffett did have a small choice but only if you like salads bread, risottos plates of pasta. I feel MSC are not making any effort to include more international dishes anywhere, On many visits, all stations bar one were closed and the one opened had cold burgers, reheated chips and the ever-present pasta dish. Surely one station could serve a roast hot veg pork beef lamb so many options. I know it is an Italien company and I expected a lot of Continental style food. It is the quality I am so upset with. I had a group of 22 and none of them were happy with food anywhere.I resorted to having TBone on a few occasions, We tried the specialty restaurants but the charges are way to high.MSC you have a great ship but unless you up the ante in the catering dept you will not attract the market you are now targeting. Entertainment was wonderful if you were Italien, The shows,all the same just different music.THe production levels, lights, costumes, one of the female lead singers and all the male ones, the dancers were super but if not for production and settings very basic, Congratulations to lighting crew out of this world, Other shows really geared to Continental tastes Music around ship varied from great to just ok.,Pool deck 16 was a no go area if you did not speak a continental European language. I found staff on the ground wonderful. Friendly, helpful and at times full of fun, The ship's management should take a few lessons from them. Staff, once they wore a white suit seemed to be of a different caliber, Rude condescending and just plain uninterested in any issues one might have. Back to Customer service school for them! They were almost invisible around the ship. Thank You for staying with me ....I am almost done,I read the reviews but did not imagine they were all correct re food and officers and I have no gripes just feel silly that I discarded reviews, MSC have IMHO a long long way to go to match other lines currently sailing the Med.MSC for me?No way. back to reliables even if somewhat more expensive. Imust mention,Upselling, everywhere everything, Became so annoyingPositive excursions were well run and great value,Did not like the bus element of ship people getting on/off everywhere is different and not for me.You great finale to weeks cruise and that for me was missing all week, Read Less
Sail Date September 2018
First cruise, beautiful ship, spotless, staff mostly friendly with a few exceptions. Food ok, good buffet selection when you manage to battle your way through. Way too many children running around, felt like a holiday camp on water! ... Read More
First cruise, beautiful ship, spotless, staff mostly friendly with a few exceptions. Food ok, good buffet selection when you manage to battle your way through. Way too many children running around, felt like a holiday camp on water! The specialty restaurants appear to be almost empty.. they are very expensive. Cabin was very comfortable but being on deck 15, we were directly underneath the Ocean View buffet so from 07.30 and continuing all day, very loud noise from chairs scraping on the floor and thumping of people walking around. Requested to move but abruptly told that there was nothing else available. This noise made it impossible to enjoy the balcony also. Found the entertainment lacking except for the theatre shows which were very professional. Not enough adult only areas. The over 18's bar was closed for private functions on at least 3 occasions. If we had a quieter cabin and less children on board we may have had a different opinion but disembarked feeling like we needed a holiday to recover Read Less
Sail Date August 2018
We chose this ship as it was brand new. We typically sail Disney but this offer was too hard to pass up. I would highly recommend sailing via yacht club. From the private butler to the private lounge, dining, service, it just made ... Read More
We chose this ship as it was brand new. We typically sail Disney but this offer was too hard to pass up. I would highly recommend sailing via yacht club. From the private butler to the private lounge, dining, service, it just made financial sense to book via yacht club. I would NOT book the regular rooms. It is way too crowded and sun chairs and pools were crowded. The lineup to use the elevators and the bar were quite long without the yacht club private elevator. My son did not use the kids club although it looked like fun. The shows were great as we went to each one. English was never a problem. Shout out to Marvin in the yacht club for being an exceptional Butler. I would recommend pre-booking the internet, the trio private dinners as onboard prices seem quite high. Rooms are big and well thought out Read Less
Sail Date August 2018
This is a brand new ship which only launched in June. The interior was very beautiful, amazing atrium with Swarovski crystals on the main stairs, Cinderella stairs according to my granddaughter. The cabins were in very good condition, of ... Read More
This is a brand new ship which only launched in June. The interior was very beautiful, amazing atrium with Swarovski crystals on the main stairs, Cinderella stairs according to my granddaughter. The cabins were in very good condition, of course, but there was a lack of wardrobe and storage space. Balconies were standard size, but no reclining chairs. Beds comfortable, good bathroom, we had a bath and shower, no awful shower curtain to contend with, nice glass screens. We chose this cruise because we were travelling as a family with young children, we appreciated it would be different to our usual (Princess or Celebrity) cruise. The facilities for kids were good, our 10yr old granddaughter made full use of the water park. However, our grandson is only 4 and found the constant bombardment with water jets in the kids pool too much. There was no calm shallow pool, he used the 3 other pools with a member of the family in the water with him at all times as they were all around 6ft deep. The food was ok-ish, especially if you like veal, which seemed to be the staple. Children's food very much chips, pizza, nuggets, some improvement required here. No steaks offered in the main dining room, you had to pay for speciality dining if you wanted steak. Drinks packages cheaper than some cruise lines, plenty of cocktails available. Overall, not bad, but considering this cruise was aimed at families, which means lots of children, all the stops were city based, we paid a small fortune in Malta to get a taxi to the beach. Requests for a change of dining room sitting time were largely ignored, as was my husband's request to view the Yacht Club area with a view to booking a future cruise. We have already booked again with Celebrity and very much doubt we will cruise with MSC in the future. Read Less
Sail Date August 2018
Overall, the cruise was nice. Luxurious ship, good service and friendly staff most of the time. However, I need to mention the following points related to those with dietary requirements, swimming pools and the Excursions office: 1) The ... Read More
Overall, the cruise was nice. Luxurious ship, good service and friendly staff most of the time. However, I need to mention the following points related to those with dietary requirements, swimming pools and the Excursions office: 1) The main buffet on the ship (Marketplace Buffet) does not take dietary requirements into consideration. I struggled explaining my vegan needs and some staff could not even understand what I was talking about. I had to ask lots of questions and staff members seemed to be unsure about their answers most of the time. This could be easily resolved by tagging each dish with its suitability for different dietary requirements. In addition, vegan options were limited to only salad at some points and I couldn't find a single vegan dessert over the whole cruise except some fruits. I tried The Silver Dolphin restaurant one night and the service was not better. 2) There's no adults' swimming pool on the ship. All pools are full of kids which makes it impossible for an adult to swim. I couldn't even enter any of the three main pools over the whole week as they were so crowded. One pool can be specifically allocated for adults who want to enjoy swimming away from the kids. 3) The most disappointing part of the cruise was the last day when Barcelona city tour (ending in the airport) was cancelled because of the low number of participants. Although I talked to the excursions office two days before the tour they couldn't manage to arrange any alternative. As a result, all what we could do on our last day was waiting for our flight from 8am till 5pm. While we selected this cruise in particular (and obviously paid more) because it covered four countries, we ended up visiting three (France, Italy and Malta) and just passing through the fourth (Spain). I believe that more effort could have been done in arranging an alternative (another city tour already took place and all what was needed is to arrange a taxi drive to the airport by the end) or at least we could have been informed in advance to book a hotel in Barcelona for an extra night to enjoy the city. Read Less
Sail Date August 2018
We normally cruise with Royal Caribbean or Princess. We thought we would try this new ship and that our experience which was more expensive would be on par with these other companies but sadly we were mistaken. Pros - really nice ... Read More
We normally cruise with Royal Caribbean or Princess. We thought we would try this new ship and that our experience which was more expensive would be on par with these other companies but sadly we were mistaken. Pros - really nice balcony cabin which was kept very clean by our steward - deck 8 is great for sitting out eating, sunbathing etc at any time of day - overall look of the ship and decor (except the brown stairwells!) is nice - plenty pool areas Cons - staff not properly trained and overall customer service is very very poor! Overall staff were not very friendly like our experience on other ships - embarkation at Barcelona took well over an hour and no one seemed to know what they were doing. Never queued this long with other companies. - we had the Fantastica package and our dinning staff knew nothing about this. They wouldn’t give us the ‘free’ water or coffee on 1st night. - dinning food is poor. First night I ordered grilled chicken, it was dry piece of chicken with chips! No gravy veg etc. They didn’t seem to want to offer extras, different sauces etc which is never a problem on other shops. Baked Alaska was a joke, thought it has been sliced in a ham cutter and cans with sprinkles like a kid had made it. - dinning staff would take away plates before we were all finished. - overall dinning experience very poor compared to other cruise lines - most security staff were unpleasant, no niceites “welcome onboard etc”, no water on quay side terminals which other cruise lines offer in hot weather - theatre entertainment was pretty much same every night, no variety like other ships etc musicians, comedians. They do love the greatest showman songs and It felt like they sang these every night. - deck 15 balcony cabin in rear section really noisy with music, parties etc late at night Whilst we had a good holiday and enjoyed the ports, we won’t travel with MSC again, £1800 for our week and it was worst valve for money we’ve experienced on a cruise. We spoke to other Brits on the ship who had been with other companies and their thoughts were the same. Read Less
Sail Date August 2018
This was our first cruise as a family with children between the ages of 8 and 12. Embarking and disembarking was a breeze. We loved that everything was so new and clean. Service was varied. Some bar staff was downright rude, ... Read More
This was our first cruise as a family with children between the ages of 8 and 12. Embarking and disembarking was a breeze. We loved that everything was so new and clean. Service was varied. Some bar staff was downright rude, complaining about making milkshakes, refusing to give us a drink menu, or overheard mocking guests. However the server in the Silver Dolphin did a fantastic job. Food - my young son has celiac and probably my biggest disappointment is that the buffet was not celiac friendly. Nothing in the buffet is marked. They also had no «kid» friendly celiac meals such as gluten free pizza or other things that most kids want to eat, such as french fries, chicken nuggets, hamburgers. If you have celiac you basically have to eat in the formal sit down restaurant. This is simply not good enough for children with celiac and is very inflexible for families. I am not sure how other cruises handle this. Activities and pools - great outdoor spaces BUT the pools were very overcrowded. People seriously argued over sun loungers. They need bigger pools. Kids loved the waterslides. The kids never wanted to leave the ship at any of the ports. We found some areas of the ship to be too noisy for our liking, especially at the back near the Panorama pool. The entertainment was insane loud...we measured at 95 decibels?! We prefered to sit near the lower pool ok deck 7 or on the side near the Sports bar on deck 8. Excursions - we found to be too pricy and pretty much did our own thing. There are plenty of taxis waiting at the Messina port, so do not waste money on a shuttle. In Genoa, there are markers you can follow on the ground for a self guided tour and the aquarium is within 10-15 min walk from the port. In Naples, we took a taxi to and from Pompeii. In Messina, we took the train to Taormina on our own. Valletta—walking distance to the center of town. Take the elevator to the top (1 euro)... be aware that the bus excursion takes you all over the island but does not drive around the center old town attractions of Valletta. Elevators - the elevators located mid-ship were painfully slow. How 8 elevators could be so poorly programmed is a mystery. Use the elevators located in front or back or take the stairs. Overall we loved our cruise because there was something for everyone. The kids had a fantastic time. We enjoyed the port visits. It wasn’t a perfect trip and I wouldn’t recommend it for families who have children with celiac, but other than that I can say it was great. Read Less
Sail Date August 2018
Had a terrible experience where our MSC airport transfers did not turn up. Was made to pay for a taxi and was then told was my fault as the luggage was delayed at Barcelona. Also cabin attendant threw away a protective dust bag for a very ... Read More
Had a terrible experience where our MSC airport transfers did not turn up. Was made to pay for a taxi and was then told was my fault as the luggage was delayed at Barcelona. Also cabin attendant threw away a protective dust bag for a very expensive hand bag thinking it was rubbish that was left on the SOFA. Therefore staff have clearly been touching items in the cabin they shouldn’t, as a small gold ring had also gone missing. Since cabins are cleaned twice a day it is impossible to remember to lock everything in the safe and anyway the safe is not that big. Food was good but service was very poor as the waiter for our order wrong 4 nights in a row and then felt like we was being rushed for the next meal sitting. Not something I expect for paying nearly £3500. MSc sea view is supposed to be there flagship ship I wish I had chosen royal Caribbean now. Overall I have had a terrible time and it had ruined 90% of the holiday since I spent most of the time checking the room and at reception. Read Less
Sail Date August 2018
We booked the Yacht Club upgrade and they failed to tell us there was an upgraded beverage package included. We ordered it separately and when we found out we essentially paid twice for this package we asked for a refund of the separate ... Read More
We booked the Yacht Club upgrade and they failed to tell us there was an upgraded beverage package included. We ordered it separately and when we found out we essentially paid twice for this package we asked for a refund of the separate package. In short they said we should have read the fine print, no refund. Be aware! The service was quite good although the "Butler Service" was no more than a cabin attendant in formal wear. The entertainment was limited due to the need to have multiple languages which was understandable. The specialty restaurants were OK, not great. The Asian Market was out of the most things we tried to order. The waiter at the Steak restaurant needed training. We ordered Hendrix gin martinis and received vodka martinis. The bartender came over and fixed this for us with no problem. Buffet dining room was a madhouse so we did not use it after the first try. We doubt that we would ever consider booking with them in the future. Read Less
Sail Date July 2018
We are avid cruisers having been on over 10 cruises in the past 8 years. Lines we have been on are Norwegian (Breakaway, Escape and Jade) Royal (Oasis, Allure, Navigator) and Disney, Carnival, Holland and Princess. We selected MSC for ... Read More
We are avid cruisers having been on over 10 cruises in the past 8 years. Lines we have been on are Norwegian (Breakaway, Escape and Jade) Royal (Oasis, Allure, Navigator) and Disney, Carnival, Holland and Princess. We selected MSC for three reasons...the itinerary, the brand new ship and the value (we got the yacht club experience for less than that of a standard balcony on Royal's Symphony) We have traveled (2x) in a Haven class room on NCL. I lay this all out to simply highlight we have experience cruising. The GREAT-- The Yacht club (unlike Haven) I believe has all of it's rooms in one central location. I think this makes it more amenable to use all of the amenities. In the Haven rooms are spread out all over the ship (and in the Haven area) and not a big deal to walk back and forth but generally speaking, once in the Yacht club it is really self contained and convenient for all of your food, drinks, pool, services. You get everything (with the exception of specialty dining, a few top top shelf liquors and chocolates in the case at Vendi) Example-- there are bags of Haribo candies at the Jungle bar, chips and then gelato several places on the ship. With no exception, all of this was included. We almost did not believe it but simply with a swipe of the bracelet (another genius invention of this ship) it was taken care of. The boat is brand new so in perfect shape-- keep it that way MSC! The room itself is probably one of the best we have stayed in (again for reference we have been in a 1 bedroom on NCL, a suite on NCL and deluxe rooms on Royal.) A woman had to have designed these rooms! Ample storage for 3 of us with 2 closets for hanging, drawers (some of which we did not need) shelves for suntan lotions, personal belongings, and even extra cabinet space in the bathroom. No joke-- I brought A LOT and I still had ample room leftover for even more. The bed was incredibly comfortable, the sheets amazing, the towels luxurious and the bed for our 12 yo son (made from the sofa) was an actual spring mattress with high quality linens as well. Typically it is a futon type of bed with hard foam. The balcony was good size although you could not fit a lounge chair on it so was smaller than what we have had on other ships in similar class. No complaint just for reference. Our room steward and jr butler were exceptional (Patrice and Tina) Rooms were kept immaculate and were cleaned very quickly as soon as we left them. They were fantastic We dined four nights in the Yacht club restaurant and 3 in specialty. Food in the restaurant was good, not great and service was good with Angelica ensuring her staff was attentive and kept reservations close to scheduled times. There was a bit of a language barrier (generally speaking all over the ship) On several occasions multiple explanations were needed to articulate what we were asking for and then in a few instances what was brought not what was requested. Nothing critical, just something MSC should be mindful of if they are attempting to cater to the US cruising population. Tepanayki was the best with Butcher's cut second and the Asian Fusion the least "wow" The sushi apparently was exceptional in the third but if not everyone is eating sushi, food was salty and meh for the extra money paid. Elena (the head of the specialty places) was fantastic and accommodating. The service in the specialty places was very good. The pool deck buffet in the Yacht club for breakfast and lunch was also very good although service there again a bit challenging due to language barriers I think and not a great system to place orders and then get them. Bar service was a bit slow outside of the yacht club. We did eat a few meals/snacks in the regular buffet (there are two of them) Pizza was quite good and they had a cajun turkey (whole turkey) that was sliced fresh for you that was exceptional. Generally speaking-- we did peak into rooms on other floors and they seemed pretty standard for cruise ship balcony style rooms. Again we have traveled on mega ships before servicing over 4000 passengers. Outside of the yacht club was total chaos. The layout of the ship is a bit awkward with some of the main decks requiring going up to go down. The whole concept of being close to the sea was super cool however we rarely went and sat down at pools outside of the yacht club due to limited time on the ship (5 stops in 6 days) and generally the chaos. The slides were fun and water park kept two tweens and an 8 yo busy for hours. There is not true video arcade on the boat (a great thing if you ask me) with a few bowling alleys, formula F1 car, air hockey and a few video games all for purchase) YOu had to pay for zip lining (which we did not do) however while the longest at sea seemed to be the slowest (speed wise) and very few people seemed to pay the 9 euros per ride. Where the cruise fell apart a little was as follows: Entertainment- shows were tragic - we went to 3, one was decent the other two horrible. Singing was bad, theme was odd, was not really entertaining. Singing and entertainment in lounges was also meh. There are some great spaces on the boat but generally speaking not alot of live music that was palatable or entertaining or where you could just hang out and listen. There were no comedy or magic shows. I could not even tell you who the cruise director was-- there was a long list of activities but rarely (as with other cruises) was a large part of the ship involved (newlywed game, sexy leg challenge, dance off, ice carving, etc) Maybe there was an we missed it. Overall our experience was fantastic on the boat but I believe it would have been a totally different experience had we not been in the Yacht club. MSC matched our status with other loyalty programs- a great move to encourage people to try. The app while on board is quite good, the website on the other hand was horrible to navigate and pre book dinners and entertainment. Invest in the on line experience pre cruise and booking. Add a foozball and ping pong table to the yacht club (the process to get paddles and balls was ridiculous in in the common areas) Invest in entertainment. The value we paid was well worth the difference in price between a standard room and the yacht club and we were treated spectacularly once on board. The other really interesting thing about MSC (at least on Seaview) is you could start your cruise in ANY of the ports which made some of the huge cattle call situations of all 4000 passengers a little less overwhelming and allowed you to customize where you wanted to be pre and post cruise (get on and off in Malta people-- the best stop on the trip and way too much to take in for just one day) We will book another cruise and would consider MSC however would probably only look and book if yacht club were in the cards and financially it was consistent with what standard rooms were on other lines. Read Less
Sail Date July 2018
As a family of 6 (4 children) we decided to take a cruise around the Med. We chose MSC Seaview because it was a new ship and looked fantastic on the internet. It did not disappoint. It was huge and beautiful (I know, it's a piece ... Read More
As a family of 6 (4 children) we decided to take a cruise around the Med. We chose MSC Seaview because it was a new ship and looked fantastic on the internet. It did not disappoint. It was huge and beautiful (I know, it's a piece of metal), but it was jaw dropping. MSC gathered our bags from the taxi and that was that, we never saw them again until we went to our cabin. Checking in was easy and we were made very welcome. The cabin was spot on - we have interconnecting rooms with balconies and one room even had a full sized bath. Everything that you needed was there. The beds and pillows were second to none and you even had a choice of pillows. The dining areas were lovely with great staff - food was really nice. We even had a rib of beef one night. The buffet area for breakfast and lunch was awesome with some of the best sausage & bacon we've had. We have never seen Shows like them before and we've been on a few ships. They felt like top-notch Las Vegas shows. The staff were legends. So polite and kind. I love the fact that someone would ask you if you wanted a drink around the pool and they would bring it to you without expecting a tip. The Port of Vellatta in Malta is a must see, although I have to say that the rest of Malta is very poor. We did a Hop-On/Hop-Off Bus and we never hopped off because there was nothing there - don't get caught out. All in all, thank you MSC, we highly rate your company. Read Less
Sail Date July 2018
We chose the MSC Seaview because my inlaws cruised with MSC 10 years ago, and wanted to try the new Seaview ship during its inaugural season. The Pros would be be: the ship was beautiful, all brand new. We had no issues with our ... Read More
We chose the MSC Seaview because my inlaws cruised with MSC 10 years ago, and wanted to try the new Seaview ship during its inaugural season. The Pros would be be: the ship was beautiful, all brand new. We had no issues with our embarkation and check in, very smooth and quick. Our bags arrived at our room within minutes of us, so we were able to quickly change and head to the pool. The food was amazing, so much selection, the service was great too. A few times the servers got confused with orders, but that was to be expected with a new ship, no big deal. The shows and entertainment were so much fun. Cons if I have to think of a few, the rooms are very small. Especially for 4 of us (2 adults and 2 children). Not enough closet space to unpack our clothes, so my husband and I lived out of our suitcases for a week. And let's not even talk about the size of the shower. We had a balcony, which alleviated the tightness of the cabin. Also, on our At Sea days, the ship was extremely crowded. Not enough lounge chairs for the amount of guests. On port days, we could easily find somewhere to sit. But on the at sea day we ended up sitting on 2 chairs and taking turns in the pool. People would put a towel on their lounge chairs and leave for hours on end. The ship said they monitored the situation and would only allow people to leave for 30 minutes, but we never saw that happen. Also, my father in law would order a soy milk cappuccino every morning at breakfast at the buffet, and by the time it arrived we had already finished our breakfast. The servers explained that they didn't have soy milk in the kitchen, so it had to be made at one of the bars and brought over, which took quite a long time. We thought they had forgotten about the order. I imagine my father in law is not the only passenger with an intolerance to dairy. The TV channels in the room did not have any children's programming in English. Also, everything to purchase on the ship is extremely expensive. They promote the specialty restaurants, but then when you look at the menu the prices are sky-high. Would have been nice to try one of them, but we just stuck with the main dining room and the buffet for the week. Read Less
Sail Date July 2018
Background: I, a 50+ Swedish woman, have only cruised with NCL before and I usually cruise together with my husband. However, this time my youngest daughter, 21 years old, came along. Pre-cruise in Barcelona: We arrived to ... Read More
Background: I, a 50+ Swedish woman, have only cruised with NCL before and I usually cruise together with my husband. However, this time my youngest daughter, 21 years old, came along. Pre-cruise in Barcelona: We arrived to Barcelona one day in advance and stayed at hotel Serhs Del Port. From the hotel we walked a few minutes to a bus stop near the Monument of Christopher Columbus where we took the Cruise Port Shuttle Bus T3 and a single ticket was €3. Bus to cruise terminal Embarkation: Since we had to check out from our hotel at 11 am we arrived at cruise terminal A at around 11.15 and when handing over our suitcases we, as Black Card holders, got Priority boarding. The check-in doesn’t start until 12 o’clock so we sat down and relaxed while waiting. At around 11.30 people started to queue for the check-in, some of which even had boarding group 3 and we could not understand why they were queuing. Just before 12, people with Priority boarding were asked to come forward to the check-in desks but a lot of people without Priority boarding also tried to get in. However, the MSC-staff easily manage to take care of the situation and we were let forward. We tried to use our electronic tickets after having done a complete check-in online, but they were not able to access this information. Luckily, I had also brought the printed cruise ticket and embarkation form. We received our cruise cards and after the obligatory embarkation photo we could enter the ship. Since the cabins shouldn’t be ready until 2 pm we decided to have our first free drinks in the Sunset Beach Bar. Sadly, all the sitting area close to the bar is a smoking allowed area, so we moved up to deck 8. We realised that the Marketplace Buffet was situated inside and decided it was time for some lunch and we had great views over Barcelona. When doing the web-check-in you could only choose between early or late dinner seating and we had asked for late dining and hoped to get a dinner time at around 8 pm. Your dining information is displayed on your Cruise card and we were assigned to the Silver Dolphin Restaurant for a 22:00-seating. From 2 pm you could visit the Dining Info point outside the Silver Dolphin for Inquiries and we were first in line and had no problem to change our dinner time to 20:00 from day 2. Cabin: We stayed in a Fantastic balcony cabin, 14208 at the starboard side. The cabin was a good size with comfy beds and a sofa. The storage in the wardrobe was a bit limited and could have been planned better, but for two people and 7 days cruising it worked. The bathroom is a little compact but had a nice glass enclosure and there were two shelfs of ok size over the sink. The balcony had two chairs and a footstool. The cabin was very well sound proofed both to adjacent cabins and the outside. The curtains keep all the light out when closed. Our cabin steward was not very social but kept our cabin very clean and fresh. We do though miss the towel animals you get every night on NCL. When arriving to the cabin we found one big bed despite having asked for twin beds and some other person name and photos were on the tv-screen. We got worried that we were in the wrong cabin but after a visit to the guest service everything was solved. Back in the cabin around 2.30 pm our suitcases had arrived, and we could unpack. We realised we needed more hangers and after a phone call we received 10 more hangers immediately. Dining: We had breakfast in the Ocean Point Buffet on deck 16 every morning and never had any problems to find a table for two. We had thoughts to use the room service, but it was so convenient to take the stairs up to the buffet and the staff were so attentive and nice. The buffet had plenty of breakfast food options and we found everything we usually have for breakfast during holiday and much, much more. Very easy to order a cappuccino and everything arrived very fast. When we had lunch on the ship we also used the buffet restaurants and were very pleased with the selection of food. For dinner we were assigned to the complimentary Silver Dolphin Restaurant and had a very nice table next to the window and very nice guests around us. Our two waiters really took great care of us. The dishes on the menu sounded delicious, but the quality of the food was lower than expected. I would say the food was comparable with what you are served in a Swedish lunch restaurant that cooks for thousands of guests. The taste was for the most okay, but it did not look very appetizing and it lacked finesse. The size of the portions also differed from very small to normal. As a Black card holder, we were able to have a complimentary meal in one of the speciality restaurants and chose Butcher’s Cut. We were entitled to choose 3 courses from the Dining Experience Menu and all the food both tasted and looked delicious. Bars: We had the All-Inclusive Restaurant & Bar drink package included in the cruise. Two whites, two reds and one rosé wines by the glass selected by a sommelier was included in the package. Also included was a flute of dry or sweet sparkling wine and we enjoyed all the wine we drank even though we are no wine experts. Our intention was to try all bars on the ship and try as many different drinks as possible, but a seven-day cruise with only one sea day resulted in a lack of time to visit all bars. Entertainment: Since it was our first time on MSC we went and saw all the shows in the Odeon Theatre. They all lasted 30-40 minutes and we enjoyed them all, but even if every show has a special theme they had a lot of similar elements. It was very easy to make a reservation using the MSC For Me app. We attended some fun parties and activities in the Atrium, at the Panorama pool and in the Haven Lounge. The entertainment staff were great about getting people involved in the activities. However, this could not be said for the Cruise Director who only took part when introducing the Show in the theatre every evening. It was impressive that he did so in five different languages, but he lacked involvement and did it in a very boring way. Ports: We got off in most of the ports and choose to do our own thing except for the organized MSC-tour to Etna and Taormina. Marseilles: Followed the green painted line by foot 8-9 minutes to the bus stop for the free shuttlebus which took us to Jolette from where we walked to the Old Port. We then took Le Petit Train up to the church Notre-dam de la Garde with a great view over the city centre. Genoa: Easy to walk along the sea to Porto Antico and then we took a walk on streets that looked nice and continued to Via Garibaldi which is lined by beautiful palaces. Naples: There were thunderstorms with rain during the morning, so we decided to stay on the ship even if the weather improved a lot. We have been to Naples and Pompeii before. Messina: Took the MSC-tour to Etna and Taormina and had a great Italian guide who spoke very good English. The bus ride from Messina to Mount Etna took 1 hour and 45 minutes but the scenery was amazing and the guide gave us a lot of information so it felt very quick. We stopped at the two inactive Silvestri Craters which were formed during the eruption 1892 and we had time to climb the lowest crater. Sadly, it was a bit cloudy, so we couldn’t see the top of Etna. We continued to the little town of Taormina and had a guided walk for 30 min and then had about 2 hours free time for lunch and to explore the very pretty village. Valetta: Stayed most of the day on the ship and had the pool almost to our self. We have visited Valetta before and just took a short stroll during the afternoon. Disembarkation: Since we had Black Card-status we could disembark already at 8.30am, but we went to Guest Service and asked for a later disembarkation and got 9.30pm instead. Our meeting point was the Venchi Bar on deck 6 and we got a bit confused since nothing happened until 9.45am when an announcement came that we could go to the exit. Almost no que and easy to find the luggage. There was a taxi que, but we only had to wait around 15 minutes before we were on our way to the airport. Summary: We had an amazing week on a beautiful ship with so much to do and explore. The Service was overall great, but we had been spoiled from NCL that the Senior officers are very social around the ship and that was not the case on Seaview. We had a very positive first experience with MSC and next time we would like to try Yacht Club. We have done some vlogs from our cruise which can be found on You Tube: The Eriksson Family Adventures https://www.youtube.com/channel/UCuaqlABQtAq4w7pMrrZfLHw Read Less
Sail Date July 2018
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off ... Read More
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off they are clueless I paid top dollars and now can’t access my photos, its 1 week after the cruise and they are not letting me login. 5) 3 dining per day 6 8 & 10 pm. Totally rush job to throw you out 30 minutes before the next seating begins. 6) Room staff was courteous and good 7) casino rules are horrible can’t enjoy period Overall don’t bother with this cruise line I’ve been to few cruise and would rate MSC below par compared to any other. My Head attendant was very nice at the dining but the rest server were arrogant and ready to answer back. Am I wrong, while I was on call the server came up behind me to serve the bread since he noticed I was on call he went ahead to next person besides me. But when I finished my conversation I just asked politely to get some bread. He answered little rough: I was there but you were on the phone. I don’t think it’s the best way to answer. Many such instances as these are what leaves a bad taste Read Less
Sail Date July 2018
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to ... Read More
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to say - although not as customer oriented as RCL, Celebrity or Norwegian. The highlight on board the ship was our daily visits to the Coffee Bar - Jason made everyday excitng for us. He was AWESOME!! Always professional and polite everytime we visited. Embarkation/Debarkation - Very good we were on and off the ship in no time. The ports visited were great - the best for us was the boat ride to Portofino THE BAD - Sadly this is where the good ends Everything seemed to be semi normal until they demonstrated just how heartless (Excursion Department Staff) they truly are. In Messina, my family and I went on a MSC bike tour. The drivers there are very reckless and I was hit by a car on the bicycle and injured both my leg, arm and severley bruised from the impact. The two tour guides attempted to bandage (first aid kit) me as best they could but I was still in pain and bleeding a lot. The tour guide then said it’s best we find a way to get her back to the boat via taxi. Thank goodness, there happened to be a good samaritan who witnessed the accident and offered her assistance while we waited for taxi services. My husband with the help of the tour guide was able to secure a taxi to get me back to the ship but was told it was our responsibility to not only pay for our way back we also had to pay for the tour guides fair and cargo for all 3 bikes to return to the ship. MSC Excursion Department had absolutely nothing in place to handle emergencies and offered zero assistance outside of the first aid rendered with the temporary bandages from the tour guides. Upon arriving back to the ship my husband paid the taxi driver as we wanted to get to the Medical Center onboard the ship as soon as possible. However, the medical center was closed (port day) when we arrived back on the ship. We then met with the manager of the Excursion Department who seemed very unconcerned when she approached me and my husband. The only think she did was a make a phone call to the nurse upon our request to see if there was anyway I could be seen prior to 4p (when the center reopened) and we were told by the manager if we paid additional money the nurse would see me. At this point it was only a 2hr wait and I told my husband I just wanted to take something for the pain and lie down. The manager walked off and we were then given forms to complete, I then realized at that moment no one had any information from the driver he was just allowed to leave without a written statement. I was also asked to fill out a medical waiver form, which I refused to complete given at no point was any type of medical services offered by MSC or MSC Excursion Department - we requested all the services that I received. We later returned to my cabin and waited until 4p to see the medical staff regarding my injuries. On a much more happier note, the staff in the medical center were very professional and courteous. Although, this was yet another cost we had to incur we felt everyone there showed compassion and empathy. The doctor accessed my injuries - cleaned and bandaged my wounds. Because I was injured, my husband and my daughter returned to the excursion desk and asked if we could cancel the reservation for our excursion the next day given the accident. The woman at the desk exclaimed that she could only refund the amount of the two tickets for me and my husband but refused to issue a refund for my son and daughter. The manager actually said, they had already done enough for us and she was only refunding the 2 tickets as a courtesy. Unbelieveable!!! Now the twist in this entire tragedy is that the excursion in question (that we wanted to cancel) is one that we never wanted in the first place. We only booked it because the Excursion Department cancelled another excursion that we had at the last minute because we speak English and there weren’t enough English speaking participants. And by the time we were notified of the cancellation, there were no other excursions available in our interest because it was last minute. We have traveled all around the world and this was our 9th cruise. On a scale from best to worst this cruise experience was the worst for my family. It could have been better but the Excursion Department and how they handled my accident and totally disrespected my family made this entire experience horrible. I am back at home now and recovering from my injuries but learned a valuable lession through all of this. Trust your gut feelings, I was hesitant about booking this cruise line due to all the negative reviews posted mostly by American travelers - I recommend for anyone traveling anywhere DO YOUR RESEARCH!!! Read Less
Sail Date July 2018
Choose this cruise because of it being a new ship with a variety of activities to suit our different age groups and I can say without conviction that it covered everything that we were looking for . Great experience from embarkment which ... Read More
Choose this cruise because of it being a new ship with a variety of activities to suit our different age groups and I can say without conviction that it covered everything that we were looking for . Great experience from embarkment which was very efficient, we were on the ship within 30min s entertainment was to suit every taste with a huge variety. We only dined in our allocated restaurant (silver dolphin ) 3 nights as it wasn't to my sons taste which was a pity as we had no complaint. Our cabin was a super family plus which was perfect for 6 of us travelling The only complaint that I would make was in the Hair Salon ,only because I run a hair Salon myself ,the staff were extremely rude and didn't care what the clients wanted , while I was having my hair done ( not the way I had asked for ) two of the staff were having an argument quite loudly while paying no heed to us clients , if my staff behaved like that I would have them leave the salon and sort it out away from any clients , it cost 41.50 e for a blow dry and I had to fix it myself afterwards Read Less
Sail Date July 2018
We sailed in Yacht Club in MSC Seaview just two days after doing a week cruise in MSC Fantasia YC. Yacht club is probably the most affordable way to get an executive experience in the cruise but unfortunately bigger ship made it almost ... Read More
We sailed in Yacht Club in MSC Seaview just two days after doing a week cruise in MSC Fantasia YC. Yacht club is probably the most affordable way to get an executive experience in the cruise but unfortunately bigger ship made it almost less luxurious experience. The embarkation in Barcelona went smoothly. Once again we did not even have time to finish a glass of sparkling wine when a butler was ready to accompany us to the ship. The YC cabin in Seaview is bigger than in Fantasia and the space divider between the sofa and the bed gives a nice touch to the cabin. There seemed to be though less room for the clothes and other stuff while there is no more a separate walk-in closet. The bathroom is better than in older ships while we prefer the shower to the bathtub. The YC restaurant in Seaview is upstairs of the Top sail lounge. It is nice if you do not wish to leave the YC premises but to us it really made no difference. You can enter the restaurant either from lounge or the cabin corridor. The crew still needs to improve the way receiving guests and giving them a table. Some evenings there seemed to be lack of tables. The restaurant has not really bad tables but some are still better than others. We needed to ask for one every night as we did not want to sit in the last corner of the restaurant. The food is no special and it resamples to the one of the main restaurant. The menu was total the same as in Fantasia a week before although the presentation was a bit better. There are always a couple of wines available and sadly the most common question was only “red or white”. The sommelier performed a pretty ridiculous show to those buying a bottle from the list. One evening I requested a wine from the YC normal wine list that caused the sommelier to explain to me that they know better that I should drink. He made the same speech to the neighbor table who wanted to buy a “wrong” bottle. I found this rather rude considering that the menu and the (open) wines had really nothing to do with wine pairing. Otherwise the waiters managed to tackle through the dinner but that´s it. The service in public areas were extremely slow. Some of the drink waiters did not even know the cocktail list (which is practically the same in every venue) and ordering something else caused confusion. I think that an appletini (or apple martini) is quite a common drink but it was impossible to get one even in the Top sail lounge. Getting Miami Vice (once again rather common drink) took ages even in One pool while they really had to find a person who knew what that is. Good was still that they really worked to find somebody recognizing this. The One pool buffet was a chaos in the breakfast and even worse in lunch time. At lunch they probably had a good selection of dishes but I still do not know what they are. First you had to make it through to the buffet and then you should figure it out what they could do from the ingredients. Same in the mornings. Ordering a salmon meant that you got five minutes later a peace of grilled salmon but nothing else. When you needed to take the plate and tried to get the sides from the buffet. The sides meant overcooked vegetables. The salad bar was so minimal that I would not even call it a joke. The buffet had some general fruits but it was strange to notice that the public buffet had much better selection offering even “specialties” like cherries and strawberries. The lay out of the One pool is much worse than in the older ships. The lounge chairs and tables are mixed. The pool area is rather crowded. A small pool and two whirlpools are situated in the different sides of the area. There are no lounge chairs that would have some shadow. I have nothing against children in the YC but I still think that the whole YC is no playground for the children and some behavior is awaited. All we needed from the concierge was to make a reservation to the Butcher cut. She made that but when we went for a dinner there was no reservation. In Seaview where are some special restaurant as the older ships have practically none. We tried the Butcher cut and have never felt us so unwelcome as in that restaurant. We were seated in a table made for four people and it took 3 crew members to understand that we are not waiting any company and we were allowed to make an order. The food was nothing special and it was total overpriced. The service was hurried and nonchalant compared to what you usually get when eating in a special restaurant on a cruise. We really felt no need to test the other special restaurants after the first experience. The public buffet had always a lot of empty tables. Unfortunately the guests made it very chaotic. Some people do not know what a queue means and some were even eating from the buffet. The food is nothing special. The different dishes are on different stations which are situated quite far from each other so collecting a plate means a lot of walking. The shows were rather strange. MSC had visited the other cruise lines and have updated their shows compared to the older style. The result is a strange mix of Celebrity style feature shows with Italian flare. This means dancers with feathers and peculiar outfits, second class acrobats (all of them in the same show), 5 singers singing everything from opera to pop hits. And all this, all together in 30 minutes. Disembarkation is one of the best parts of YC experience. You can have your breakfast and when you are ready your butler will walk you out from the ship. In the terminal one of our bags were missing. The butler did all he could to find out what have happened. Probably another guest have left the ship before us and have taken our bag instead of his. They tried to reach the passenger but did not manage. After a week our bag has not been found. The rules of MSC they say that the handling company in the harbor is responsible for the bags. The handling agent made us fill in a form that we could give to our insurance company. It feels that nobody is even trying to get the bag back to us. After doing Fantasia (and Divina before) I would consider recommending YC to my friends but I have doubt if I would still do it. Bigger is not always better and to our experience this certainly is so in a cruise as well, no matter if it is RCCL, NCL or MSC. A bigger ship seems to mean lack of personal service. Read Less
Sail Date July 2018
We, h&w and 18/19 y/o daughters just disembarked from a great week on Seaview. We flew from New York and spent a day and night in Barcelona (hop on/hop off bus was great for our jet-lagged selves to get an overview of that lovely ... Read More
We, h&w and 18/19 y/o daughters just disembarked from a great week on Seaview. We flew from New York and spent a day and night in Barcelona (hop on/hop off bus was great for our jet-lagged selves to get an overview of that lovely city). We overnighted at the Hilton Barcelona which was fine. The next day we took a taxi from our hotel to the Seaview arriving around 12noon. Easy embarkation- they gave us a number and we waited a bit but within the hour we were on the ship. We cruised Divina last year and were interested in the new ship/new itinerary. We were on somewhat of a budget though (since we have 2 college tuitions to pay this year) so we opted for 2 interior fantastica doubles. This is our 9th cruise in 12 years and we love balcony cabins but in this case it made sense to do the interior and they were fine - would have been tight for 4 but for 2 (with luggage stored under the bed) it was fine. No table and just one chair so it really was not conducive for hanging out in but luckily there were plenty of places to sit inside and outside throughout the ship. I can’t comment on Yacht Club, specialty restaurants, other cabin types, children’s activities, zipline/slide etc as we did not utilize those. And other reviewers were kind enough to post photos/reviews of the ship but I’ll just add a few of my impressions and advise you to go to the CC message boards to find out other specific info! We were originally booked as part of a group of extended family/friends but the group fell apart prior to the final payment date so it was just us 4. I would say Seaview is great for groups as here are plenty of places to congregate! Our dinner reservation was for the early seating in the Silver Dolphin - (they have two main dining rooms with 3 seatings each). I wanted to switch the time and was able To do so later that day for the middle Seating starting the second night. Since we wanted to enjoy the sail away party we skipped the early (6pm) dinner and opted for the buffet. Loved the buffets (two of them open at different times but plenty of selection in each and most of the time no difficulty getting a seat - inside or outside)! We are from New York and have certain expectations when it comes to Pizza and the pizza on this ship (even with some strange combinations) was delicious! The food and service in the silver dolphin was fine but a bit too gourmet for my girls who preferred the buffet selections so we opted to alternate our dinners. I will post some dining room menus on the forum at a later date. We had 8pm seating and were easily able To make the 9:15pm shows if we wanted. Regarding the shows - I went to see 6 of them - I happened to like the Tina Turner tribute the first night the best and the another nights broadway show tunes/Disney song variety type with the requisite acrobat and dancers. Being American my taste was obviously geared to English songs so I would say they did a good job alternating the shows - they had some English, then Spanish, French and Italian themed shows and one or two with very little singing. As far as being English-speaking no problem at all… All the staff we ran into spoke some English… Most of the music playing was English and although some of the entertainment was geared to other languages it was easy enough to follow through if you wanted and/or go find some other type of entertainment well into the night. At any given time there could be two or three different venues playing different types of music/entertainment. We also tried our hands at the casino once or twice but for the most pa at any given time there could be two or three different venues playing different types of music/entertainment. We also tried our hands at the casino once or twice and Enjoy the parties/music they had out on the panoramic pool deck some nights. We did get off in each port but did our own thing except for the organized tour to Pompeii . We had fantastica drink vouchers that you get when you embark but my husband and I also did the unlimited package for drinks and didn’t need our vouchers but I had them in case my girls ran out because they also could be used for water, gelato, cappuccino, soft drinks etc - they had no problem using them and all we had to do was show our card. Speaking of sign and sail card - I thought it strange that the cabin number was on the card so if you lost it someone could access your cabin- I guess you could take a sharpie and cross that out and/or get new cards if you lost so no big deal. Since we sailed in the summer it was full of families and people of all ages. The ship was full yet never felt overly crowded. Sometimes we had to wait for the elevator but that is usually the case. We enjoyed hearing the different languages of the other guests and all shipboard announcements were told in at least 4 languages! It added to the international experience which is what we wanted when we chose this ship. All in all this was a great experience for my family- possibly the last cruise in a while so I am glad it was memorable! I would definitely recommend MSC and Seaview and although there were a few minor inconveniences they are not with mentioning here! Read Less
Sail Date July 2018
MSC Seaview Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.5 3.1
Entertainment 4.5 3.3
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.0
Enrichment 3.5 2.9
Service 3.5 3.5
Value For Money 4.0 3.3

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