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6 Barcelona MSC Cruises MSC Seaview Cruise Reviews

Oh where to start??? I got on this cruise with high expectations as the ship was new and everything about it seemed to be brillant...couldn’t be further from the truth!! The ship itself is lovely and the staff are good but that’s where ... Read More
Oh where to start??? I got on this cruise with high expectations as the ship was new and everything about it seemed to be brillant...couldn’t be further from the truth!! The ship itself is lovely and the staff are good but that’s where it ends!! The entertainment on the ship is laughable,the shows in theater are just repeating themselves,the shows out in the Atrium are the exact same,different costumes but same head melting dance music! The lack of entertainment on the ship is ridiculous,even if you didn’t like the show you still went to it as there was nothing else to do! The food is buffet was okay but the system is ridiculous,no lines or queues and people just barging,hated it! Our room was a suite which was nice but we were at back of the ship and every morning when ship was docking at half 6 the vibration woke us,we were absolutely shattered everyday! So many things on board cost extra aswell! It was just one thing after another and I for one will definitely not cruise with MSC again,Royal Caribbean is 1000 times the better cruise!! Read Less
Sail Date May 2019
The MSC Seaview was a nice ship. But the 'niceness" ends there. This was hands down the worst cruise we've ever been on. We sailed on the newest ship, Seaview departing from Barcelona to Marseilles, France then Genoa, ... Read More
The MSC Seaview was a nice ship. But the 'niceness" ends there. This was hands down the worst cruise we've ever been on. We sailed on the newest ship, Seaview departing from Barcelona to Marseilles, France then Genoa, Italy, Naples, Italy, Messina, Sicily, then Valletta, Malta from 11/2/18 through 11/9/18. They charge for EVERYTHING. The service was awful! The staff was rude!!! The food was horrible. The only food that was barely edible was the food in the restaurants that COST extra. The food in the main dining buffet was almost inedible. The staff (ALL of them) acted like they were doing us a favor by even responding to a request. They rolled their eyes, smacked and curled their lips when asked a question. I've been on Royal Caribbean and Carnival cruises several times. I'm not new to cruising. This was astonishingly horrific. Then they had the audacity to charge us $10/person/day gratuity. We demanded that they take that off of our bill (they did). Don't waste your money on this cruise line. If you're expecting American-style service and support, you'll be sorely disappointed. Read Less
Sail Date November 2018
First cruise, beautiful ship, spotless, staff mostly friendly with a few exceptions. Food ok, good buffet selection when you manage to battle your way through. Way too many children running around, felt like a holiday camp on water! ... Read More
First cruise, beautiful ship, spotless, staff mostly friendly with a few exceptions. Food ok, good buffet selection when you manage to battle your way through. Way too many children running around, felt like a holiday camp on water! The specialty restaurants appear to be almost empty.. they are very expensive. Cabin was very comfortable but being on deck 15, we were directly underneath the Ocean View buffet so from 07.30 and continuing all day, very loud noise from chairs scraping on the floor and thumping of people walking around. Requested to move but abruptly told that there was nothing else available. This noise made it impossible to enjoy the balcony also. Found the entertainment lacking except for the theatre shows which were very professional. Not enough adult only areas. The over 18's bar was closed for private functions on at least 3 occasions. If we had a quieter cabin and less children on board we may have had a different opinion but disembarked feeling like we needed a holiday to recover Read Less
Sail Date August 2018
Had a terrible experience where our MSC airport transfers did not turn up. Was made to pay for a taxi and was then told was my fault as the luggage was delayed at Barcelona. Also cabin attendant threw away a protective dust bag for a very ... Read More
Had a terrible experience where our MSC airport transfers did not turn up. Was made to pay for a taxi and was then told was my fault as the luggage was delayed at Barcelona. Also cabin attendant threw away a protective dust bag for a very expensive hand bag thinking it was rubbish that was left on the SOFA. Therefore staff have clearly been touching items in the cabin they shouldn’t, as a small gold ring had also gone missing. Since cabins are cleaned twice a day it is impossible to remember to lock everything in the safe and anyway the safe is not that big. Food was good but service was very poor as the waiter for our order wrong 4 nights in a row and then felt like we was being rushed for the next meal sitting. Not something I expect for paying nearly £3500. MSc sea view is supposed to be there flagship ship I wish I had chosen royal Caribbean now. Overall I have had a terrible time and it had ruined 90% of the holiday since I spent most of the time checking the room and at reception. Read Less
Sail Date August 2018
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off ... Read More
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off they are clueless I paid top dollars and now can’t access my photos, its 1 week after the cruise and they are not letting me login. 5) 3 dining per day 6 8 & 10 pm. Totally rush job to throw you out 30 minutes before the next seating begins. 6) Room staff was courteous and good 7) casino rules are horrible can’t enjoy period Overall don’t bother with this cruise line I’ve been to few cruise and would rate MSC below par compared to any other. My Head attendant was very nice at the dining but the rest server were arrogant and ready to answer back. Am I wrong, while I was on call the server came up behind me to serve the bread since he noticed I was on call he went ahead to next person besides me. But when I finished my conversation I just asked politely to get some bread. He answered little rough: I was there but you were on the phone. I don’t think it’s the best way to answer. Many such instances as these are what leaves a bad taste Read Less
Sail Date July 2018
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to ... Read More
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to say - although not as customer oriented as RCL, Celebrity or Norwegian. The highlight on board the ship was our daily visits to the Coffee Bar - Jason made everyday excitng for us. He was AWESOME!! Always professional and polite everytime we visited. Embarkation/Debarkation - Very good we were on and off the ship in no time. The ports visited were great - the best for us was the boat ride to Portofino THE BAD - Sadly this is where the good ends Everything seemed to be semi normal until they demonstrated just how heartless (Excursion Department Staff) they truly are. In Messina, my family and I went on a MSC bike tour. The drivers there are very reckless and I was hit by a car on the bicycle and injured both my leg, arm and severley bruised from the impact. The two tour guides attempted to bandage (first aid kit) me as best they could but I was still in pain and bleeding a lot. The tour guide then said it’s best we find a way to get her back to the boat via taxi. Thank goodness, there happened to be a good samaritan who witnessed the accident and offered her assistance while we waited for taxi services. My husband with the help of the tour guide was able to secure a taxi to get me back to the ship but was told it was our responsibility to not only pay for our way back we also had to pay for the tour guides fair and cargo for all 3 bikes to return to the ship. MSC Excursion Department had absolutely nothing in place to handle emergencies and offered zero assistance outside of the first aid rendered with the temporary bandages from the tour guides. Upon arriving back to the ship my husband paid the taxi driver as we wanted to get to the Medical Center onboard the ship as soon as possible. However, the medical center was closed (port day) when we arrived back on the ship. We then met with the manager of the Excursion Department who seemed very unconcerned when she approached me and my husband. The only think she did was a make a phone call to the nurse upon our request to see if there was anyway I could be seen prior to 4p (when the center reopened) and we were told by the manager if we paid additional money the nurse would see me. At this point it was only a 2hr wait and I told my husband I just wanted to take something for the pain and lie down. The manager walked off and we were then given forms to complete, I then realized at that moment no one had any information from the driver he was just allowed to leave without a written statement. I was also asked to fill out a medical waiver form, which I refused to complete given at no point was any type of medical services offered by MSC or MSC Excursion Department - we requested all the services that I received. We later returned to my cabin and waited until 4p to see the medical staff regarding my injuries. On a much more happier note, the staff in the medical center were very professional and courteous. Although, this was yet another cost we had to incur we felt everyone there showed compassion and empathy. The doctor accessed my injuries - cleaned and bandaged my wounds. Because I was injured, my husband and my daughter returned to the excursion desk and asked if we could cancel the reservation for our excursion the next day given the accident. The woman at the desk exclaimed that she could only refund the amount of the two tickets for me and my husband but refused to issue a refund for my son and daughter. The manager actually said, they had already done enough for us and she was only refunding the 2 tickets as a courtesy. Unbelieveable!!! Now the twist in this entire tragedy is that the excursion in question (that we wanted to cancel) is one that we never wanted in the first place. We only booked it because the Excursion Department cancelled another excursion that we had at the last minute because we speak English and there weren’t enough English speaking participants. And by the time we were notified of the cancellation, there were no other excursions available in our interest because it was last minute. We have traveled all around the world and this was our 9th cruise. On a scale from best to worst this cruise experience was the worst for my family. It could have been better but the Excursion Department and how they handled my accident and totally disrespected my family made this entire experience horrible. I am back at home now and recovering from my injuries but learned a valuable lession through all of this. Trust your gut feelings, I was hesitant about booking this cruise line due to all the negative reviews posted mostly by American travelers - I recommend for anyone traveling anywhere DO YOUR RESEARCH!!! Read Less
Sail Date July 2018
MSC Seaview Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.5 3.1
Entertainment 4.5 3.3
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 2.9
Enrichment 3.5 2.8
Service 3.5 3.4
Value For Money 4.0 3.3

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