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58 Barcelona MSC Cruises MSC Seaview Cruise Reviews

New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off ... Read More
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off they are clueless I paid top dollars and now can’t access my photos, its 1 week after the cruise and they are not letting me login. 5) 3 dining per day 6 8 & 10 pm. Totally rush job to throw you out 30 minutes before the next seating begins. 6) Room staff was courteous and good 7) casino rules are horrible can’t enjoy period Overall don’t bother with this cruise line I’ve been to few cruise and would rate MSC below par compared to any other. My Head attendant was very nice at the dining but the rest server were arrogant and ready to answer back. Am I wrong, while I was on call the server came up behind me to serve the bread since he noticed I was on call he went ahead to next person besides me. But when I finished my conversation I just asked politely to get some bread. He answered little rough: I was there but you were on the phone. I don’t think it’s the best way to answer. Many such instances as these are what leaves a bad taste Read Less
Sail Date July 2018
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to ... Read More
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to say - although not as customer oriented as RCL, Celebrity or Norwegian. The highlight on board the ship was our daily visits to the Coffee Bar - Jason made everyday excitng for us. He was AWESOME!! Always professional and polite everytime we visited. Embarkation/Debarkation - Very good we were on and off the ship in no time. The ports visited were great - the best for us was the boat ride to Portofino THE BAD - Sadly this is where the good ends Everything seemed to be semi normal until they demonstrated just how heartless (Excursion Department Staff) they truly are. In Messina, my family and I went on a MSC bike tour. The drivers there are very reckless and I was hit by a car on the bicycle and injured both my leg, arm and severley bruised from the impact. The two tour guides attempted to bandage (first aid kit) me as best they could but I was still in pain and bleeding a lot. The tour guide then said it’s best we find a way to get her back to the boat via taxi. Thank goodness, there happened to be a good samaritan who witnessed the accident and offered her assistance while we waited for taxi services. My husband with the help of the tour guide was able to secure a taxi to get me back to the ship but was told it was our responsibility to not only pay for our way back we also had to pay for the tour guides fair and cargo for all 3 bikes to return to the ship. MSC Excursion Department had absolutely nothing in place to handle emergencies and offered zero assistance outside of the first aid rendered with the temporary bandages from the tour guides. Upon arriving back to the ship my husband paid the taxi driver as we wanted to get to the Medical Center onboard the ship as soon as possible. However, the medical center was closed (port day) when we arrived back on the ship. We then met with the manager of the Excursion Department who seemed very unconcerned when she approached me and my husband. The only think she did was a make a phone call to the nurse upon our request to see if there was anyway I could be seen prior to 4p (when the center reopened) and we were told by the manager if we paid additional money the nurse would see me. At this point it was only a 2hr wait and I told my husband I just wanted to take something for the pain and lie down. The manager walked off and we were then given forms to complete, I then realized at that moment no one had any information from the driver he was just allowed to leave without a written statement. I was also asked to fill out a medical waiver form, which I refused to complete given at no point was any type of medical services offered by MSC or MSC Excursion Department - we requested all the services that I received. We later returned to my cabin and waited until 4p to see the medical staff regarding my injuries. On a much more happier note, the staff in the medical center were very professional and courteous. Although, this was yet another cost we had to incur we felt everyone there showed compassion and empathy. The doctor accessed my injuries - cleaned and bandaged my wounds. Because I was injured, my husband and my daughter returned to the excursion desk and asked if we could cancel the reservation for our excursion the next day given the accident. The woman at the desk exclaimed that she could only refund the amount of the two tickets for me and my husband but refused to issue a refund for my son and daughter. The manager actually said, they had already done enough for us and she was only refunding the 2 tickets as a courtesy. Unbelieveable!!! Now the twist in this entire tragedy is that the excursion in question (that we wanted to cancel) is one that we never wanted in the first place. We only booked it because the Excursion Department cancelled another excursion that we had at the last minute because we speak English and there weren’t enough English speaking participants. And by the time we were notified of the cancellation, there were no other excursions available in our interest because it was last minute. We have traveled all around the world and this was our 9th cruise. On a scale from best to worst this cruise experience was the worst for my family. It could have been better but the Excursion Department and how they handled my accident and totally disrespected my family made this entire experience horrible. I am back at home now and recovering from my injuries but learned a valuable lession through all of this. Trust your gut feelings, I was hesitant about booking this cruise line due to all the negative reviews posted mostly by American travelers - I recommend for anyone traveling anywhere DO YOUR RESEARCH!!! Read Less
Sail Date July 2018
Choose this cruise because of it being a new ship with a variety of activities to suit our different age groups and I can say without conviction that it covered everything that we were looking for . Great experience from embarkment which ... Read More
Choose this cruise because of it being a new ship with a variety of activities to suit our different age groups and I can say without conviction that it covered everything that we were looking for . Great experience from embarkment which was very efficient, we were on the ship within 30min s entertainment was to suit every taste with a huge variety. We only dined in our allocated restaurant (silver dolphin ) 3 nights as it wasn't to my sons taste which was a pity as we had no complaint. Our cabin was a super family plus which was perfect for 6 of us travelling The only complaint that I would make was in the Hair Salon ,only because I run a hair Salon myself ,the staff were extremely rude and didn't care what the clients wanted , while I was having my hair done ( not the way I had asked for ) two of the staff were having an argument quite loudly while paying no heed to us clients , if my staff behaved like that I would have them leave the salon and sort it out away from any clients , it cost 41.50 e for a blow dry and I had to fix it myself afterwards Read Less
Sail Date July 2018
We sailed in Yacht Club in MSC Seaview just two days after doing a week cruise in MSC Fantasia YC. Yacht club is probably the most affordable way to get an executive experience in the cruise but unfortunately bigger ship made it almost ... Read More
We sailed in Yacht Club in MSC Seaview just two days after doing a week cruise in MSC Fantasia YC. Yacht club is probably the most affordable way to get an executive experience in the cruise but unfortunately bigger ship made it almost less luxurious experience. The embarkation in Barcelona went smoothly. Once again we did not even have time to finish a glass of sparkling wine when a butler was ready to accompany us to the ship. The YC cabin in Seaview is bigger than in Fantasia and the space divider between the sofa and the bed gives a nice touch to the cabin. There seemed to be though less room for the clothes and other stuff while there is no more a separate walk-in closet. The bathroom is better than in older ships while we prefer the shower to the bathtub. The YC restaurant in Seaview is upstairs of the Top sail lounge. It is nice if you do not wish to leave the YC premises but to us it really made no difference. You can enter the restaurant either from lounge or the cabin corridor. The crew still needs to improve the way receiving guests and giving them a table. Some evenings there seemed to be lack of tables. The restaurant has not really bad tables but some are still better than others. We needed to ask for one every night as we did not want to sit in the last corner of the restaurant. The food is no special and it resamples to the one of the main restaurant. The menu was total the same as in Fantasia a week before although the presentation was a bit better. There are always a couple of wines available and sadly the most common question was only “red or white”. The sommelier performed a pretty ridiculous show to those buying a bottle from the list. One evening I requested a wine from the YC normal wine list that caused the sommelier to explain to me that they know better that I should drink. He made the same speech to the neighbor table who wanted to buy a “wrong” bottle. I found this rather rude considering that the menu and the (open) wines had really nothing to do with wine pairing. Otherwise the waiters managed to tackle through the dinner but that´s it. The service in public areas were extremely slow. Some of the drink waiters did not even know the cocktail list (which is practically the same in every venue) and ordering something else caused confusion. I think that an appletini (or apple martini) is quite a common drink but it was impossible to get one even in the Top sail lounge. Getting Miami Vice (once again rather common drink) took ages even in One pool while they really had to find a person who knew what that is. Good was still that they really worked to find somebody recognizing this. The One pool buffet was a chaos in the breakfast and even worse in lunch time. At lunch they probably had a good selection of dishes but I still do not know what they are. First you had to make it through to the buffet and then you should figure it out what they could do from the ingredients. Same in the mornings. Ordering a salmon meant that you got five minutes later a peace of grilled salmon but nothing else. When you needed to take the plate and tried to get the sides from the buffet. The sides meant overcooked vegetables. The salad bar was so minimal that I would not even call it a joke. The buffet had some general fruits but it was strange to notice that the public buffet had much better selection offering even “specialties” like cherries and strawberries. The lay out of the One pool is much worse than in the older ships. The lounge chairs and tables are mixed. The pool area is rather crowded. A small pool and two whirlpools are situated in the different sides of the area. There are no lounge chairs that would have some shadow. I have nothing against children in the YC but I still think that the whole YC is no playground for the children and some behavior is awaited. All we needed from the concierge was to make a reservation to the Butcher cut. She made that but when we went for a dinner there was no reservation. In Seaview where are some special restaurant as the older ships have practically none. We tried the Butcher cut and have never felt us so unwelcome as in that restaurant. We were seated in a table made for four people and it took 3 crew members to understand that we are not waiting any company and we were allowed to make an order. The food was nothing special and it was total overpriced. The service was hurried and nonchalant compared to what you usually get when eating in a special restaurant on a cruise. We really felt no need to test the other special restaurants after the first experience. The public buffet had always a lot of empty tables. Unfortunately the guests made it very chaotic. Some people do not know what a queue means and some were even eating from the buffet. The food is nothing special. The different dishes are on different stations which are situated quite far from each other so collecting a plate means a lot of walking. The shows were rather strange. MSC had visited the other cruise lines and have updated their shows compared to the older style. The result is a strange mix of Celebrity style feature shows with Italian flare. This means dancers with feathers and peculiar outfits, second class acrobats (all of them in the same show), 5 singers singing everything from opera to pop hits. And all this, all together in 30 minutes. Disembarkation is one of the best parts of YC experience. You can have your breakfast and when you are ready your butler will walk you out from the ship. In the terminal one of our bags were missing. The butler did all he could to find out what have happened. Probably another guest have left the ship before us and have taken our bag instead of his. They tried to reach the passenger but did not manage. After a week our bag has not been found. The rules of MSC they say that the handling company in the harbor is responsible for the bags. The handling agent made us fill in a form that we could give to our insurance company. It feels that nobody is even trying to get the bag back to us. After doing Fantasia (and Divina before) I would consider recommending YC to my friends but I have doubt if I would still do it. Bigger is not always better and to our experience this certainly is so in a cruise as well, no matter if it is RCCL, NCL or MSC. A bigger ship seems to mean lack of personal service. Read Less
Sail Date July 2018
We, h&w and 18/19 y/o daughters just disembarked from a great week on Seaview. We flew from New York and spent a day and night in Barcelona (hop on/hop off bus was great for our jet-lagged selves to get an overview of that lovely ... Read More
We, h&w and 18/19 y/o daughters just disembarked from a great week on Seaview. We flew from New York and spent a day and night in Barcelona (hop on/hop off bus was great for our jet-lagged selves to get an overview of that lovely city). We overnighted at the Hilton Barcelona which was fine. The next day we took a taxi from our hotel to the Seaview arriving around 12noon. Easy embarkation- they gave us a number and we waited a bit but within the hour we were on the ship. We cruised Divina last year and were interested in the new ship/new itinerary. We were on somewhat of a budget though (since we have 2 college tuitions to pay this year) so we opted for 2 interior fantastica doubles. This is our 9th cruise in 12 years and we love balcony cabins but in this case it made sense to do the interior and they were fine - would have been tight for 4 but for 2 (with luggage stored under the bed) it was fine. No table and just one chair so it really was not conducive for hanging out in but luckily there were plenty of places to sit inside and outside throughout the ship. I can’t comment on Yacht Club, specialty restaurants, other cabin types, children’s activities, zipline/slide etc as we did not utilize those. And other reviewers were kind enough to post photos/reviews of the ship but I’ll just add a few of my impressions and advise you to go to the CC message boards to find out other specific info! We were originally booked as part of a group of extended family/friends but the group fell apart prior to the final payment date so it was just us 4. I would say Seaview is great for groups as here are plenty of places to congregate! Our dinner reservation was for the early seating in the Silver Dolphin - (they have two main dining rooms with 3 seatings each). I wanted to switch the time and was able To do so later that day for the middle Seating starting the second night. Since we wanted to enjoy the sail away party we skipped the early (6pm) dinner and opted for the buffet. Loved the buffets (two of them open at different times but plenty of selection in each and most of the time no difficulty getting a seat - inside or outside)! We are from New York and have certain expectations when it comes to Pizza and the pizza on this ship (even with some strange combinations) was delicious! The food and service in the silver dolphin was fine but a bit too gourmet for my girls who preferred the buffet selections so we opted to alternate our dinners. I will post some dining room menus on the forum at a later date. We had 8pm seating and were easily able To make the 9:15pm shows if we wanted. Regarding the shows - I went to see 6 of them - I happened to like the Tina Turner tribute the first night the best and the another nights broadway show tunes/Disney song variety type with the requisite acrobat and dancers. Being American my taste was obviously geared to English songs so I would say they did a good job alternating the shows - they had some English, then Spanish, French and Italian themed shows and one or two with very little singing. As far as being English-speaking no problem at all… All the staff we ran into spoke some English… Most of the music playing was English and although some of the entertainment was geared to other languages it was easy enough to follow through if you wanted and/or go find some other type of entertainment well into the night. At any given time there could be two or three different venues playing different types of music/entertainment. We also tried our hands at the casino once or twice but for the most pa at any given time there could be two or three different venues playing different types of music/entertainment. We also tried our hands at the casino once or twice and Enjoy the parties/music they had out on the panoramic pool deck some nights. We did get off in each port but did our own thing except for the organized tour to Pompeii . We had fantastica drink vouchers that you get when you embark but my husband and I also did the unlimited package for drinks and didn’t need our vouchers but I had them in case my girls ran out because they also could be used for water, gelato, cappuccino, soft drinks etc - they had no problem using them and all we had to do was show our card. Speaking of sign and sail card - I thought it strange that the cabin number was on the card so if you lost it someone could access your cabin- I guess you could take a sharpie and cross that out and/or get new cards if you lost so no big deal. Since we sailed in the summer it was full of families and people of all ages. The ship was full yet never felt overly crowded. Sometimes we had to wait for the elevator but that is usually the case. We enjoyed hearing the different languages of the other guests and all shipboard announcements were told in at least 4 languages! It added to the international experience which is what we wanted when we chose this ship. All in all this was a great experience for my family- possibly the last cruise in a while so I am glad it was memorable! I would definitely recommend MSC and Seaview and although there were a few minor inconveniences they are not with mentioning here! Read Less
Sail Date July 2018
The new Seaview ship looked irresistible on website. We had to do this one and we had no regrets. It was worth every cent !!! The food was outstanding quality and we were very happy with our waiters. Our Cabin was neat and well decorated. ... Read More
The new Seaview ship looked irresistible on website. We had to do this one and we had no regrets. It was worth every cent !!! The food was outstanding quality and we were very happy with our waiters. Our Cabin was neat and well decorated. We always had clean towels and our cabin was serviced twice a day. When we entered our Cabin, it was always clean and fresh. Occasionally, we ordered room service breakfast and it was on time. We enjoyed the swimming pools as well as the outside jacuzzi's. Can do with a little bit more shady areas in the hot summer months. The main Restaurant staff was amazing. Bit slow on ordering drinks in the bu-vet areas. The entertainment staff was excellent and was very different. The embarkation and disembarkation went smoothly. We only went on two excursions an it was very interesting. We learn t a lot about the countries, the people and cultures. It was a great experience. Read Less
Sail Date July 2018
My family and I are just off the MSC Seaview, cruising the Med. This was our 8th cruise, all previous cruises having been with Royal Caribbean and Norwegian (and one with Mein Schiff). Since quite a few people ask about the differences ... Read More
My family and I are just off the MSC Seaview, cruising the Med. This was our 8th cruise, all previous cruises having been with Royal Caribbean and Norwegian (and one with Mein Schiff). Since quite a few people ask about the differences between RCCL, Norwegian and MSC, this review is a review of the Seaview and a comparison with RCCL and Norwegian. General This is a brand new ship – super condition, really fresh and clean. It’s simply massive – there is no way you can find someone unless they tell you where they’re going to be and at what time – you’ll find that it takes you 30 minutes to check the main common areas, and rather frustrating when you go back to your cabin and find them already there! There are plenty of lifts, but still a lot of waiting time. This was rather annoying. The panoramic lifts at the back tended to be totally empty. Given the immense number of passengers and crew on board, the ship never felt crowded except during breakfast. There is lots of outdoor space. For a quiet time in the sun, the deckchairs and armchairs along Deck 8 are a guarantee. The cruise had the biggest variety in nationalities and age groups that we have seen in 9 years of cruising. I now understand what some cruisers mean when they say that it is “too European”. Being European myself, I found this to be absolutely normal, but it does mean that there are many less Americans on board than you’d find on the RCCL or Norwegian. It had a number of obnoxious people, but so do RCCL and Norwegian. We found the staff to be genuinely friendly and enthusiastic to help. This being a new ship, we did get wrong directions a good number of times, but this goes with being on a new ship and didn’t bother us. Cabin Our cabin was 15125. We are four family members – 2 adults and 2 girls aged 10 and 12. The cabin was crowded, and felt rather like a slum! The wardrobe is tiny and very badly planned – the main side cannot be accessed except through a small space between the bed and the wardrobe. The cabin is right under one of the dining rooms. This didn’t prove to be a particular problem – we did hear moving chairs, but it was in the afternoons rather than early morning or late night. We had the Fantastica programme. The main advantage were the many many drink vouchers we received – we didn’t use them all! Incidentally, there seems to be some confusion on what the vouchers cover – some waiters accepted them for ice cream, and others did not. As for the wine and beer covered by the vouchers, we didn’t feel that they covered only the low-end choices at all. Food The specialty food restaurants did not impress us at all, contrary to the ones on RCCL and Norwegian. One of the dishes in the seafood restaurant – the octopus one - I literally disliked – there was too much going on in one plate. On the last night we went to the main dining room and were pleasantly surprised. If I were to go on Seaview again I wouldn’t bother with the specialty restaurants at all. In the buffet restaurants, I thoroughly recommend the pizza slices. We found some of the waiters to be somewhat inexperienced and a bit lost with the orders. For example we had one waiter serve us dessert wine in a liquor glass, and another waiter poured the beer like it was a soft drink – fast and without inclining the glass, meaning it frothed immensely. Some other specific comments The sports and gym activities are simply very poor – no real sports programme, no walking or running track. The Seaview has some 20 bars. However we found that we missed the atmosphere in the intimate bars of some of the RCCL and Norwegian ships – there was no real atmosphere at all, since it felt like walking through a mall with different artists playing in different corners. The information in the daily leaflet is rather poor. Same goes for the information about the locations: specifically for Malta for example, it highlighted the wonders of a trip to see the Azure Window… The Azure Window was totally destroyed by wind one year ago. The activities for pre-teens were not clearly identified. This was the first cruise where my children simply did not make friends. Granted, this may have something to do with their age too. Original embarkation and disembarkation was rather lengthy. We had a disembarkation time of 11am, however we had to clear the room by 8am. You’re not allowed to take your luggage yourself, which means you spend some 3 hrs wandering around the ship or in a corner somewhere. The billing method is not fantastic. Our bill arrived at 8am of the final morning, meaning that if you had any claim you’d be stuck in the queues at reception. My cabin had onboard credit, but it was split between my husband and I. When the bill came we noticed that they debited me for all that we spent, but did not take into account the credit of my husband, so he was asked to go and claim it back reception. The shows are good, particularly the costumes and the stage design. Incidentally there is no omnipresent and loud Cruise Director, which is quite an advantage to our minds! The smoking policy is quite strict – smoking only allowed in some areas. It is not strictly implemented – we had to stop our cabin neighbours from smoking on the balcony. Read Less
Sail Date June 2018
We chose the MSC Seaview for a family vacation. We embarked at Barcelona - the process took about an hour, but was fairly well organised. Our bags arrived in our room an hour after embarkation. Our balcony cabin was well designed and ... Read More
We chose the MSC Seaview for a family vacation. We embarked at Barcelona - the process took about an hour, but was fairly well organised. Our bags arrived in our room an hour after embarkation. Our balcony cabin was well designed and comfortable, though a little small. Closet space was adequate (plenty of hangers too btw) though smaller than most hotel rooms. The bathroom was well laid out, with a couple of shelves for toiletries and holders for toothbrushes etc, so my hanging toiletry bag, which I bought after reading tons of tips on this site, was totally redundant. The ship itself is brand new of course, the atrium is glitzy and the crystal stairs are the ultimate photo-stop, with just about everyone pausing to take a picture. We were assigned the Silver Dolphin restaurant for dinner, with a 22:15 seating which was a bit late for our son, and we went there only a couple of times. The Marketplace buffet was good enough for us, it had plenty of food options including fresh fruit and salads. We chose the All-inclusive Restaurant & Bar drink package, so beverages were never a problem, and we also got some delicious Venchi gelato as part of the package - so overall it was great value. There are plenty of things to do on the ship, we never got bored. The water-park and the slides are awesome, so is the zip line. The games arcade area is nice, we tried some of the games and bowling. There was a "fun pass" promotion for the arcade games and zip line that we opted for (30 Euro extra credit for a 70 Euro fun pass), so price-wise it was good value. We saw 3 shows at the Odeon theatre, Bizarre, Animalia and Fantasia, and these were pretty good, especially the acrobatics. While I registered my son for the Mini Club, he never actually used it, preferring to enjoy the water slides and games arcade instead. I used the gym twice,and as a regular gym-goer, found it to be quite well equipped except for kettle-bells, which I sorely missed. Service was pretty good overall, though the customer service desk and some of the bar server staff could be better. We opted for shore excursions to Avignon (Excellent), Portofino (Excellent), Pompeii (Good, includes an utterly avoidable detour to a jewellery factory that is a clear tourist-trap), Etna & Taormina (an avoidable stop to taste and buy honey, we wasted 20 minutes that would have been better spent at Etna) and a Jeep tour in Malta (Excellent, except the jeep wasn't really a Jeep, it was a Suzuki). Overall it was a great experience and an enjoyable family vacation for us. Would I go back? Yes, absolutely! Read Less
Sail Date June 2018
MSC Seaview Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.5 3.1
Entertainment 4.5 3.3
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.0
Enrichment 3.5 2.9
Service 3.5 3.5
Value For Money 4.0 3.3

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